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Address

7022 Highway 311
Sellersburg, IN 47172

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

812-748-2005

812-748-2005

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • RV Storage
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

812-748-2005

812-748-2005

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • RV Storage
  • Small, Medium & Large Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 18/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 18/mo $20
    Online only price
    50% off first month rent

    No Obligation

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    5'x5'
    Online only price
    $ 21/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 21/mo $27
    Online only price
    50% off first month rent

    No Obligation

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    5'x5'
    Online only price
    $ 21/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 21/mo $27
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x5'
    Online only price
    $ 24/mo
    Online only price
    50% off first month rent
    Small 10'x5'
    • Inside unit
    • 1st Floor
    $ 24/mo $32
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    8'x5'
    Online only price
    $ 27/mo
    Online only price
    50% off first month rent
    Small 8'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 27/mo $36
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x5'
    Online only price
    $ 31/mo
    Online only price
    Small 10'x5'
    • Outside unit
    • Drive-up access
    $ 31/mo $41
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 32/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 32/mo $42
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x7.5'
    Online only price
    $ 42/mo
    Online only price
    50% off first month rent
    Medium 10'x7.5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 42/mo $55
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 47/mo
    Online only price
    $1 first month rent
    Parking 10'x25'
    • Uncovered parking
    $ 47/mo $63
    Online only price
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
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    10'x10'
    Online only price
    $ 66/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 66/mo $87
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 68/mo
    Online only price
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 68/mo $90
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 95/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 95/mo $126
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x22'
    Online only price
    $ 99/mo
    Online only price
    $1 first month rent
    Large 10'x22'
    • Outside unit
    • Drive-up access
    $ 99/mo $132
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 102/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 102/mo $135
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 117/mo
    Online only price
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 117/mo $156
    Online only price
    2 units left!
    Limited availability

    No Obligation

Nearby Self-Storage Locations

Self-Storage Near Sellersburg
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At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 254)

September 22, 2023
Google Public Storage Tammy White
September 16, 2023
Google Public Storage Maria Northrop
I was contacted by the district manager after I had left this review wanting to know what they could do to make it better. At the time I could not remember why I had left a 3 star review we went today to visit our 2 storage units there and remembered why. The reason for only 3 stars is because of the fact that we have 2 storage units but there is no way to reach them both once inside the fence. On days like today when we need stuff out of them both we have to go in the gate to the left then leave that gate and go through the one on the right to get to out other unit. It should be just 1 gate for the entire facility and it's really frustrating to have to do 2 especially when the app is constantly opening the opposite gate than the one we are in front of. Other that that things have been fine its just frustrating.
August 25, 2023
Google Public Storage Brad Marcum
Rebecca does an excellent job. Great customer service!
July 15, 2023
Google Public Storage David Sorg
Rebecca was awesome thank you very much
July 13, 2023
Google Public Storage Sharon Richards
Laura was helpful today. Helped us get on app and now we don't have to remember code
July 12, 2023
Google Public Storage Soul spiRit
Laura is awesome! She always makes sure this facility is clean and ready for move In and always keeping the ground picked up and tidy! Thank you Laura!!!!
July 12, 2023
Google Public Storage Wesley Bricker
Laura was great help today with helping me decide which size space I might need. Very friendly and knowledgeable
June 23, 2023
Google Public Storage Jim Cecil
Laura was a delight and very helpful
June 23, 2023
Google Public Storage James Speigelhalder
The service here is great!! Ask for Laura. :)
June 20, 2023
Google Public Storage Austin Meador
Rebecca was very helpful and awesome at her job!
June 8, 2023
Google Public Storage Alan Ledbetter
Laura.She was excellent she actually deserved a six star rating
June 2, 2023
Google Public Storage Diana Gilstrap
Laura was very helpful helping me complete my online registration.
June 1, 2023
Google Public Storage Lindsey Graham
Quick, easy and the desk attendant was very friendly and helpful with any questions.
May 9, 2023
Google Public Storage Dawna Wright
Rebecca was most helpful and informative. Good customer service.
May 4, 2023
Google Public Storage Donna Crosby
Laura great personality & got it done
May 4, 2023
Google Public Storage Betty Scott
Laura was the best help today!! Paying my bill on line and having it rejected! I stopped by office and she patiently took care of me!!
May 1, 2023
Google Public Storage Greg Jenkins
Rebecca provided stellar customer service and was very helpful in getting me setup with a storage unit.
April 30, 2023
Google Public Storage Eli Kerr
Rebecca was so helpful with my situation
April 27, 2023
Google Public Storage Dirceu Sanchez
Laura was great on top of her stuff she needs a raise !!
April 23, 2023
Google Public Storage Christopher Schott
We had trouble getting in the gate. Laura was on the way out when we asked her about it. She took care of the issue. Very good staff that puts customers first. Thanks laura for the help!
April 22, 2023
Google Public Storage Jeremy Renn
April 22, 2023
Google Public Storage Grace Bottorff
Laura was absolutely wonderful helping me out in the process of getting my storage unit! Absolutely recommend
April 21, 2023
Google Public Storage Ashley Patrick
Laura was EXTREMELY helpful with my service issue today! Thanks again for your help!
April 15, 2023
Google Public Storage Brittney Curry
Laura did a fantastic job helping me today she was very nice and considerate to me and listen to what I needed and got everything done the right way. She is amazing ☺️
March 31, 2023
Google Public Storage Jason Peterson
March 22, 2023
Google Public Storage MaryBeth Hall
Great service from Rebecca!
March 22, 2023
Google Public Storage Pamela J Hudson
February 22, 2023
Google Public Storage Robert Lee
Friend of mine has tried and tried and tried to call them to cancel his lease with them and no answer
January 25, 2023
Google Public Storage Justin Mcchriston
Patrick did an awesome job
January 14, 2023
Google Public Storage Luis Mejia
Patrick, the gentleman working in the office, was friendly and incredibly helpful. Location is clean & rent is affordable.
January 5, 2023
Google Public Storage Matthew Bethards
There nice Storages nice people but I got stuff in Storage there have never missed a payment been on time Every month pass 5 to 6 months and they Raise the price on me by like $10 dollars never got a Notifications saying they were going to do that
December 22, 2022
Google Public Storage Dakota Pike
The lot has been dirty consistently for the past couple weeks, and does not appear to be even touched. TWICE we have had problems with individuals using the fire extinguishers and having the aftermath mess of that all over our belongings. Now if there was a fire that’s understandable, however if there was, why was I not alerted??? This place changes the payment of your unit every month most of the time raising it a significant amount. We have also had problems with random individuals entering the gates and running around messing with stuff they shouldn’t due to the man gates never being locked and the large gates being broken a majority of the time. Not to mention almost non-existent customer service.
December 12, 2022
Google Public Storage Sarah Pearson
November 30, 2022
Google Public Storage Rebecca Booth
The manager on site was so very helpful on the phone and definitely on site. In Sellersburg Indiana. I am very happy with the choice I made going with this company
November 26, 2022
Google Public Storage Norma Ettling
November 10, 2022
Google Public Storage Brittney “Queen B”
They raised the price on your storage without telling you And they charge a 20 dollar late fee on day 7.
September 29, 2022
Google Public Storage Ron Montgomery
Jackie and John were awesome. Thanks so much
September 16, 2022
Google Public Storage Karen Stone
Was getting granddaughter s stuff
September 15, 2022
Google Public Storage Michael Chrisman
Jackie was very sweet and gave us wonderful service!
August 31, 2022
Google Public Storage Candace Litton
Sara was awesome again. We have movers here and needed more room. She took care of our needs and kept us from a panic. Thankyou so much for having such great employees!
August 23, 2022
Google Public Storage Phillip Riley (Just Plain Phillip)
Jesse is the best manager I’ve ever had the pleasure of dealing with. I’ve rented from lots of different places and I’m sticking to this location as long as she’s here. The lot is always very clean. Employees do a daily walk-through of the ground and warehouse (I've rented from a few that don't, eek!). Employees are always friendly, help you with your questions, help you as your storage needs increase, out just say hi as you pass.
August 22, 2022
Google Public Storage Elesha Boone
Jessica is amazing!!! During all this Covid nonsense, times are tough and she went above and beyond to help save my units. So very much appreciated and she deserves a raise!!!!
July 29, 2022
Google Public Storage Lori Harrold
Rebecca was very helpful thank you. I go there by my self and I feel perfectly safe, any time of day or evening.
July 22, 2022
Google Public Storage Alexis Estephan
Rebecca was very helpful and awesome
July 17, 2022
Google Public Storage Kimberly Fowler
June 30, 2022
Google Public Storage Steven Corn
Rebecca was very helpful and awesome to work with.
June 24, 2022
Google Public Storage Kim Rogers
Great service. Rebecca was very helpful & friendly.
June 21, 2022
Google Public Storage Connie Davidson
Rebecca was awesome and very helpful.
May 10, 2022
Google Public Storage Debbie Case
Vanetta was wonderful to work with. We rented storage in Sellersburg, Indiana.
May 9, 2022
Google Public Storage Tyler Graham
Vanetta is great! Tremendous experience storing in Sellersburg!
April 18, 2022
Google Public Storage Mark Roach
Venatta was filling in from the Clarksville store. EXTREMELY hopeful great to talk to and help you anyway she can a true asset to the company. Great prices and great facilities
March 29, 2022
Google Public Storage Brian Stunson
Teresa’s customer service was exceptional. She was friendly, knowledgeable, and speedy. She brought a smile to my face and I highly recommend you ask for her when you visit this location!
March 23, 2022
Google Public Storage Dennis Angrick
Teresa was outstanding she was vary helpful in renting my storage unit. Easy to talk to and friendly it only took a few minutes and she had me all signed up. Thank you Teresa for being so kind.
March 23, 2022
Google Public Storage Sale Doug
Teresa was amazeing thanks for her kindness an smile
March 14, 2022
Google Public Storage Britney Lewis
Teresa was very helpful and kind! Thanks for the customer service five stars for her!!
March 5, 2022
Google Public Storage FLexIN LoKE
Jessa was amazing and extremely helpful and friendly.. I 100% recommend coming here
March 5, 2022
Google Public Storage Sierra Fraire
Jessa was kind and understanding. She made my experience quick and easy!
March 1, 2022
Google Public Storage Beth Atkins
March 1, 2022
Google Public Storage Evan Truman
Had a great experience at Public Storage! Jessica was awesome and made getting set up and closed out a breeze!
February 28, 2022
Google Public Storage Tina Garcia
Great service! Jessica was wonderful to work with and very helpful.
February 28, 2022
Google Public Storage Zulma Sarabia
Great service and very nice storage Jessica is always very efficient and professional and was very helpful each time we would come in. Definitely give them 5 stars!
February 28, 2022
Google Public Storage Vickie Kruizinga
Jesus very hospitable and helpfull.
February 28, 2022
Google Public Storage the insurance mentor
Jessa is always willing to help and creates a very professional fast move in and move out process! Best I’ve worked with in this category
February 20, 2022
Google Public Storage Londa Perkinson
Jessa, Did a very thorough explanation of every aspect about the storage units. Appreciate her attitude and helpfulness
February 15, 2022
Google Public Storage Natasha Robinson
I absolutely love this storage place & would personally not go anywhere else for my storage needs. The staff there is amazing and always friendly. If I’m late on a payment, I always recieve a very polite call from Jessica making sure that I am ok and always asks me what she can do to help me & if she can, she definitely does and has helped me. In my opinion, Public Storage in Sellersburg deserves more than 5 stars. Thanks so much Jessica for all you’ve done for me and my family. We will never use another storage company. You all are truly amazing!!
February 8, 2022
Google Public Storage Linda Needham
I have had storage units at this location for years and can tell you that the staff is really helpful, the property is clean and safe. I will use them again if the need for storage arises!
January 21, 2022
Google Public Storage Kim Osborne
We rented for almost 2 years.employees ok but maintenance was poor. Paid for heated unit and at least 3 winter months we had no heat and one of those months the double door was stuck open so washer froze and busted.wall weeped water so 3 bags of clothes and towels molded.but insurance doesn't cover that.go figure
January 16, 2022
Google Public Storage Evan Brumback
January 14, 2022
Google Public Storage JOHNNA Nicholson
Jessica was so friendly and helpful with my search for a storage unit!... Glad she was showed me different options. Give that girl a raise !!!
January 9, 2022
Google Public Storage Tammy Nettro
Clean, well maintained.
January 6, 2022
Google Public Storage Ashley Monnin
Lisa was excellent! I came in and got the wrong size unit and so when I came back she was great with getting me into what I needed! Very professional and friendly! Thank you Lisa!!
December 21, 2021
Google Public Storage Brenda Jones
Vanetta provided excellent customer service and she was very kind, patient and courteous. She is truly the kind of person who serves customers well and make sure they are pleased before they leave the facility. If I could give her more stars as a customer service rep, it would definitely be 10+ stars. Thank you, Brenda Jones
December 8, 2021
Google Public Storage Faye Watson
December 1, 2021
Google Public Storage Mya Goodman
Jessa is amazing at customer service! She greeted us with a friendly smile and amazing pink hair…and was lovely and helpful! She engaged us with friendly conversation and answered all our questions! She also labeled all our keys!!! Going above and beyond appears to be her forte! I highly recommend PS!
November 29, 2021
Google Public Storage Lora Phelps
Jessa is an amazing person! She was very knowledgeable and personable.
November 23, 2021
Google Public Storage Emily Harless
Jessa was super helpful, I called her for 3 days asking about units. She was patient and helped me find the right one! Thanks Jessa!
November 17, 2021
Google Public Storage Tyrone Lucas
It was such a pleasure working with Jessa she is at another location and I'm in Clarksville and she was able to fix my issue without being here need more Jessa in the world today you rock
November 12, 2021
Google Public Storage jessica smith
Thanks Ted, for all of your help with my space😁
November 10, 2021
Google Public Storage Larry Platt
Polite staff. Great help
November 9, 2021
Google Public Storage sherry thornsbury
November 5, 2021
Google Public Storage Michele Spencer
Tessa was amazing in sellersburg, Indiana. She was very knowledgeable and thorough!! She took the time to show me my space and everything about it to make my experience the best!! Thanks again!
November 1, 2021
Google Public Storage Shawn Prokes
October 30, 2021
Google Public Storage Hrudik Shah
Jessa was very helpful with setting up my new storage unit!
October 7, 2021
Google Public Storage Ray Cora
Nice, Clean & Affordable Storage Units
October 1, 2021
Google Public Storage Shannon Hasenfratz Gardner
Jessa is super helpful, positive, and awesome in general!
October 1, 2021
Google Public Storage Kristina Hahn
Professional, and super helpful!!
September 8, 2021
Google Public Storage Lisa Enlow
I would just like say how appreciative I am to Jessica in Sellersburg for going the extra mile, above and beyond to help me. Giving me options and doing all that she could to help me to get things straightened out. She’s a very kind person and handles her job in a professional manner! Thank you Jessica for all your help
August 31, 2021
Google Public Storage Bryan Carpio
Jessica was outstanding, she went above and beyond to assist us. Highly recommend Public Storage in Sellersburg, IN. Thank you!
August 30, 2021
Google Public Storage Shnuck attack
Super well kept! Jessica was a great help!
August 30, 2021
Google Public Storage Sebastian Porter
Nice place! Jessica was very helpful and kind
August 19, 2021
Google Public Storage Tracy Crady
August 1, 2021
Google Public Storage Deana Eckert
We recently moved and needed short term storage…Jessica was fabulous to work with start to finish! Her friendly attitude and excellent client service skills were greatly appreciated!
July 27, 2021
Google Public Storage Julie Taylor Wilson
The staff was incredibly helpful and knowledgeable. Very pleasant experience. I highly recommend this place if you are in need of storage.
July 14, 2021
Google Public Storage Lisa Campbell
July 14, 2021
Google Public Storage Britney Wray
Friendly service. Good facilities.
July 10, 2021
Google Public Storage Kim Irwin
We rented unit this week at Public Storage in Sellersburg. Jessica the manager walked us through everything. Viewing unit, getting locks, how to store everything safely, and using gates. Everything was very clean. She made a hard job easy for us!! Thank you Jessica!!
July 8, 2021
Google Public Storage rick hazen
Jessica is amazing! Since renting the blacktop space for our Camper in Feb, our rate has already seen a rate increase. She went to bat for us and got it lowered back to where it was. Security and customer service is what I am after and have been very pleased thus far. Thanks again!
July 4, 2021
Google Public Storage Adam W
Great place. Helpful, friendly, and knowledgeable. Great price too. Very close to our house. Having the phone app open the gate instead of remembering ANOTHER code is a huge plus. Really happy.
July 3, 2021
Google Public Storage Jennifer Serna
Great staff, clean facility, easy access
May 11, 2021
Google Public Storage Matt Street
Great prices, great customer service (S/O Jessica, I believe?) All around, I'm very glad I chose this place to store my stuff for a few months!
May 7, 2021
Google Public Storage Bethany Morgan
Jessica was super helpful getting my storage set up! Thanks for your help!
April 30, 2021
Google Public Storage Brittany Geralds
April 27, 2021
Google Public Storage Kirk DEDDO
April 25, 2021
Google Public Storage Alicia Forrester
I would recommend this public storage location to anyone needing to rent one. It's simple and easy. The location is clean and quite. The property manager is very helpful and nice.
April 10, 2021
Google Public Storage John Kelley
April 6, 2021
Google Public Storage Lisa Schmoetzer
Just started renting a unit and there was a computer glitch for the pricing. Jessica did a fabulous job getting it sorted out quickly. Very well kept facility.
April 1, 2021
Google Public Storage Joesph Petersen
We moved into the area from El Paso. Our residence here was undergoing renovations so we needed a temporary holding location. I found Jessica and her staff to be simply amazingly professional. The facility is in a great location and is meticulously maintained. It is semi-truck friendly and has many storage unit sizes to choose from. I give this facility, management, and staff my top recommendation.
March 31, 2021
Google Public Storage Erik Edmonson
March 31, 2021
Google Public Storage Random Guy
March 31, 2021
Google Public Storage Jacki Shepherd
Jessica is the best! Her customer service is amazing!!❤❤
March 30, 2021
Google Public Storage Jason Lewis
Great help from Jessica. She rocks! Very helpful and informative during the whole process. Highly recommend!
March 30, 2021
Google Public Storage Amy Lewis
Jessica was super helpful and was able to accommodate our needs for storing our new pop up camper! Thank you for great customer service!
March 29, 2021
Google Public Storage Cheryle Scott
A convenient location. Great staff and service. And a very valuable asset is Jessica!! Jessica is customer service and satisfaction oriented, knowledgeable and always helpful. She takes this location from good, to outstanding!! Keep her happy, Public Storage management, because she keeps a lot of customers happy :)
March 14, 2021
Google Public Storage Jasmine McCue
Clean facility and super friendly staff! Highly recommend!
March 13, 2021
Google Public Storage Christy Missi
Clean facilities and Jessica was very polite and answered ALL my questions. I would definitely recommend this place.
March 8, 2021
Google Public Storage Tristin Brooks
Jessica is amazing and very helpful
February 28, 2021
Google Public Storage Seneca Shireman
Jessica was super helpful and amazing to work with. This place was amazing and stress free!!!
February 13, 2021
Google Public Storage Theresa Bentley
February 5, 2021
Google Public Storage Roxane French
Have had a good experience using Public Storage Sellersburg. Recently, Jessica was very helpful with an issue that I had inquired about. She got information to me in a speedy fashion and resolved the issue for me. Plus, she was cheerful as well as helpful. Greatly, appreciated!
December 30, 2020
Google Public Storage Debbie Haines
Jessica was very helpful and knowledgeable
December 24, 2020
Public Storage Natasha Doerner
Why isn't there 24hr access
December 22, 2020
Google Public Storage sarah lee
I got the best Christmas present from the ladies at my public storage site. I had been trying so hard to get my balance caught up and then they were able to waive some fees and now I don't have to worry about losing mine or my kids precious things. Thank you all so much!! Hope you have a blessed and Merry Christmas!
December 16, 2020
Google Public Storage matt a
Jessica has been extremely helpful with any and all issues and this has been a great place to rent from.
December 15, 2020
Google Public Storage Brittney Judd
I had the pleasure of dealing with Jessa and she was very friendly and helped me so much. Highly recommend to everyone
December 15, 2020
Google Public Storage Karen Barnett
Went in with some questions on storage, Jessica and Suzanne were helpful, informative and very friendly. Thanks so much.
December 13, 2020
Google Public Storage Kraig McNutt
I had a problem with my account recent and Suzanne knocked it out of the park by her diligence and concern to make it right. She is great.
December 2, 2020
Google Public Storage George Constantine
Jessica was fantastic and helpful
November 22, 2020
Google Public Storage Bob Sult
I had such a very pleasing experience signing up for 2 new spaces at this facility. The manager was extremely helpful and easy to talk to. I will be singing up for more space in the near future!
November 16, 2020
Google Public Storage Cande Thompson
Clean safe facility! Jessica and Suzanne are great to work with!! Would Refer Everyone!!!
November 16, 2020
Google Public Storage Misty Ferguson
I’ve recently been told there’s a possibility of a relocation to the Sellersburg, IN market with my job. I also know that with the size house I have, finding what I’m looking for will take time. I reached out to the Public Storage office in Sellersburg to find out quotes and availability in case this move should take place and I must say, I was very impressed with the company, their concern for their current and prospective customers, and the team member that took care of me. This is all very new to me and a very sudden thing, so I had MANY questions, but Jessica was amazing! She never got aggravated with me, she was very patient, she explained the “ins and outs” of the process, and made me feel at ease. She even explained that safety wouldn’t be an issue as they’re located near the Police Department, which put me at ease as I’d be traveling alone. I want you to know that if this transition with my position happens, based on my conversation with Jessica, I’ll definitely be using your facility!
November 14, 2020
Google Public Storage steven carpenter
November 11, 2020
Google Public Storage Maria Obright
Jessica and Suzanne were great and knew their stuff!
November 11, 2020
Google Public Storage garrett obright
my wife went here with my son and she couldn't stop telling me how great Suzanne and Jessica were. Said they were super friendly and provided great service!
October 10, 2020
Google Public Storage Sabrina Knight
Went with a friend
October 7, 2020
Google Public Storage Tabatha Oriley
September 30, 2020
Google Public Storage Angela Bauer
Jessica super helpful!
September 21, 2020
Google Public Storage Jack McIntosh
Was treated very well by Jessica and Suzanne.Had an issue but the ladies resolved it quickly and professionally. Thank you 26550
September 14, 2020
Google Public Storage Taylor
September 1, 2020
Google Public Storage Charles Guilfoyle
Went to Public Storage yesterday for storage of some personal property. Met with Suzanna and Jessica. Both were extremely helpful and very informative. I rented a unit and they walked me through the entire process to assure I knew how to enter and exit the storage location. They made the process very easy.
September 1, 2020
Google Public Storage Janie Clark
Jessica and Susan were really awesome. I got there and couldn't find my space. They came out and help me. It was such an amazing experience that I might rent a bigger unit later on.
August 31, 2020
Google Public Storage Cassie
August 31, 2020
Google Public Storage Brennan Pilson
Great front desk ladys really helpful
August 18, 2020
Google Public Storage Laura King
Suzanne is the best! We have been so behind with Covid and the late fees and rent just kept adding up. We were finally able to make our payment , but it was up to $500 including late fees!!! So she had us pay the rent, and was able to get our late fees removed, and called this morning to assure us that it is all taken care of. They are persistent, but very understanding and try to help as much as they can. Mind you, everything in our unit was my husband's sisters items, as she passed away while we were all living together. And he was sure that we were going to lose it all, but thanks to Suzanne's help we are all payed up!
August 11, 2020
Google Public Storage Tamela Ash
Sellersburg has been great in working with me. They have all been very courteous and nice
August 10, 2020
Google Public Storage Angela O’Steen
Public Storage of Sellersburg hits it out of the park with customer service among their kind, courteous, and helpful staff! It is a pleasure dealing with them. Jessica is an exceptional employee, and I have appreciated her assistance tremendously! Thank you again, PS!
August 8, 2020
Google Public Storage Eraina Gentry
August 4, 2020
Google Public Storage Jackie Smith
I am so pleased with the folks at this Public Storage Location. They get an A+ from me. I appreciate their patience and helpfulness. Again, A+
August 2, 2020
Google Public Storage Kris Carter
I’ve had a unit here for almost three years now and it’s very convenient because I live close by. I needed to purchase a Bigger Unit I have a 10/10 now. Suzanne and Jessica were the ones that took care of us and they were Great!! Very Nice and Helpful on getting us the best price. I Recommend Public Storage for all Your Storage needs not only is it the best place to store your personal belongings But it’s Very Clean and the Staff there is Very Nice!! They will take care of you and help you get the Best Deal.
July 30, 2020
Google Public Storage Carrie Williamson
Staff is friendly and easy to work with
July 24, 2020
Google Public Storage Cory Rice
5 stars for Suzanna and her trainee. They were engaging, respectful, and easy to work with. If I could give 3 stars for the organization I would simply for the misleading information of $1 for the first month.
July 21, 2020
Google Public Storage Crystal Baker
Called for information. Very helpful & friendly. Great customer service.
July 1, 2020
Google Public Storage myla carter
Suzanne was very helpful and knowledgeable. She had everything ready for me to move in. Great experience.
June 21, 2020
Google Public Storage Rick Bonam
June 17, 2020
Google Public Storage Schuyler Vanvactor
Suzanne was very helpful and friendly, everytime I visit the store she handles thing quickly and professionaly. Will not deal with anyone at that location anymore after the great experience she has provided many times
June 17, 2020
Google Public Storage Mrs.Cannon
Great service, very clean and we appreciate that the prices has not increased! Thanks!
May 20, 2020
Google Public Storage Bryan
Great place with good rates, clean!
March 10, 2020
Google Public Storage Daniel Frazier
Suzanne gave me imediate help and great service at this location
March 6, 2020
Google Public Storage Jay Usher, Usher Realty Group
Ted was VERY attentive, answered all of our questions and was extremely pleasant to work with. He made the extra effort (while it was snowing, no less) to personally show us the unit we were renting to make sure that it would fit our needs. The process was quick and the price we received was very competitive. Thanks Ted... you were AMAZING!
February 19, 2020
Google Public Storage Brenda Goodale
February 19, 2020
Google Public Storage Moon Ki
Suzanne was very helpful. Listened to my needs and showed me everything she had available. Great place. Clean and well maintained property.
February 12, 2020
Google Public Storage Michael Johnson
Went there with a complaint and to pay my rent on my unit. There was a new employee there that listened to my complaint about another employee that was there. Suzanne was attentive helped me with my payment and did everything to apologize for the treatment I received by another employee I was very impressed with her attentive nature she helped make my payment go smoothly and quick. She was what everyone wants of a I guess public service person. I was very happy with the service I received and hope to pay my account only through her in the future. I would highly recommend this storage facility. M. Johnson
February 9, 2020
Google Public Storage DJ Faulkner
Great people to work with, very helpful, and a big thumbs up for Suzanne, thank you
February 3, 2020
Google Public Storage KMSR 1700AM Community Service Radio Jackie Smith
Suzane, IS Awesome. Thank you Public Storage for your awesome employees. She was so helpful in getting the right rates for this area. Thanks again Suzane, and Public Storage
January 6, 2020
Google Public Storage William Henderson
The location is great, right off Charlestown Rd. Ease of access is good. However, to get out, there is no key pad on the inside, you have to go under the gate and use the key pad for entry, then get back in your vehicle and exit. Not cool.
January 2, 2020
Google Public Storage Natasha Doerner
Nice employees, great storage units
December 26, 2019
Google Public Storage John Dohoney
Ted did a great job helping me out and getting me set up for my storage rental.very nice and clean facility.
December 23, 2019
Google Public Storage b dav
staff was very friendly & helpful
December 13, 2019
Google Public Storage Kendal Maikranz
Ted was super helpful. Great prices
November 14, 2019
Google Public Storage Linda Francke
Very clean facility-I feel comfortable having 2 units there. The staff is friendly and helpful. I definitely give this location a 5 star rating.
November 12, 2019
Google Public Storage nick salesman
Scott did an awesome job and was very helpful with everything made everything very easy and gave us all the information we need a excellent job
November 11, 2019
Google Public Storage Hope Isaguirre
Amazing customer service! I showed up right at closing and Nathaniel didn’t rush me away. Instead he took the time to walk me through and show me a few different sized units to ensure I could find one in my price range. He was very detailed while going over the contract and there was no hidden fees or surprises at the end. The units are nice and secure, the staff is very polite and professional and they have just about anything you could possibly need to meet your moving and storage needs. I highly recommend giving them a call if you find yourself in need of an affordable storage unit
October 23, 2019
Google Public Storage Candy Eaks
October 19, 2019
Google Public Storage Barbara Fabricant
The person at the desk was helpful in providing me with a high quality lock. Assistant gave me ride to and from unit to install new lock
October 15, 2019
Google Public Storage Jenifer Estrada
Place is great and super clean! I'd recommend this place to anyone.
October 13, 2019
Google Public Storage Angela Bright
I came in today to see if I could a get a storage space nate was a great help.and showed what was available it was out of my price range but the customer service was great
October 3, 2019
Google Public Storage Carey Meek
Been here only a couple months but so far it’s been GREAT!! They listened to my needs and worked with me when I was ready to down size and they gave me an awesome deal. Highly recommend!!
September 29, 2019
Google Public Storage James Warner
Super clean, climate controlled storage. Staff is very personable and went the extra mile to make sure our boxes were secure while we moved into a new house. Would use them again!
September 21, 2019
Google Public Storage Marilyn Shoots
I was given the greatest help a person could have. He showed me the unit before I rented. He let me contact my insurance so I wouldn't have to purchase extra ins. Also he was very pleasant and sociable.
September 21, 2019
Google Public Storage Kelsey Poikey
Scott who helped us was very helpful and friendly. We weren't sure exactly what size we needed and he took us to look for reference. He answered every question we had and talked with us about our 2 children we had with us. The property seems very nice and accessible.
September 9, 2019
Google Public Storage Gary Bouch
This property is always super clean. The layout is fantastic and units are easily accessible regardless of how many people may be visiting at any given time. The staff is super friendly and helpful, whether in person or over the phone. Scott does an exceptional job of managing the property. He is very thorough in helping with any issue that arises. He does a great job a comprehensive Lee addressing and explaining any issue or any service that they provide. I learned that he is a former service member and you can tell that he feels a sense of duty to do a fantastic job I truly appreciate that.
September 4, 2019
Google Public Storage Barbara MIller
Was very helpful in solving my problem thank you very much. Scott I really appreciate it
August 22, 2019
Google Public Storage Shakram Rackenboon
Rob asked me to review. He's a nice guy.
August 15, 2019
Google Public Storage Sonja Parks
August 13, 2019
Google Public Storage Sara Cook
July 19, 2019
Google Public Storage Dayna Grove
Very friendly place, amazing and very helpful with sudden moves!!! Ted helped me at the sellersburg location and he was sure to answer all my questions and showed me my clean unit!
July 19, 2019
Google Public Storage Lolitha White
July 1, 2019
Google Public Storage Martha Coats
I would give it a big fat F to day no stars!!!!
June 30, 2019
Google Public Storage Dave Harhay
Very clean and prices are good.
June 29, 2019
Google Public Storage Angela Lowe
DO NOT RENT HERE!!! I had my things in storage for just a little over ONE MONTH and my furniture was COVERED in mildew. I bought the "moisture control" stuff they have there and it did NOTHING. When I initially rented the unit, it looked as though it had recently been wet. I was told by their employee that there was nothing to worry about - all the units look this way. If I purchased the anti-moisture stuff it would be fine. I was told this REPEATEDLY. There were also bugs in the unit EVERYWHERE and my furniture was covered in spider webs and there were spider nests under the large pieces. There were ants crawling on my mattresses. There was NO FOOD in my unit whatsoever. When I went into the office to complain - and I showed them pictures - I was given an apology. That's it. And was told that I could file a claim with my insurance - and pay my deductible - due to THEIR NEGLIGENCE and DISHONESTY!! The manager told me it was "no different than an unfinished basement". Seriously???? You don't PAY to put your stuff in YOUR OWN unfinished basement!!! They BEG people when you initially rent to post positive reviews on Google and tell them they will be entered into a drawing for a free month if they do it. Just run away from this place. FAST!!!
June 29, 2019
Google Public Storage Hunter
Amazing service! Very happy with my new unit and the accessibility! Best prices in a 40 mile radius
June 28, 2019
Google Public Storage Zad Broady
Good service and good units
June 21, 2019
Google Public Storage Radiance Fields
Ted is awesome is very personable and experienced and very sweet to my mother was really needed thank you so much Ted!
May 31, 2019
Google Public Storage Shelby Amos
May 31, 2019
Google Public Storage James Newton
I would just like to tasker a moment to THANK public storage for making my terrible day SO MICH BETTER❤, and my moving experience less stressful! I am VERY APPRECIATIVE, AND GRATEFUL! The location itself was secure,and clean. Specifically your employee 'MOLLY" was AWESOME, polite, and EXTREMELY HELPFUL!!
May 31, 2019
Google Public Storage Ernie Harris
Love this place
May 27, 2019
Google Public Storage Analiza Parrish
Ted is very helpful
May 10, 2019
Google Public Storage Amy Mefford
Very friendly atmosphere. Took the time to show me around to different units. Very clean and reasonably priced. Highly recommend:)
April 29, 2019
Google Public Storage Theoutlaw Joesywales
Nice place
April 26, 2019
Google Public Storage Benjamin Seewer
great customer service with Ted ,he was quick and friendly to get me in my unit ,very satisfied customer .... facility is well maintained and clean will be a repeat customer if I ever need storage again
April 26, 2019
Google Public Storage chantel vincent
Great location and service, staff knowledgeable
April 23, 2019
Google Public Storage Ginger Cox
Never have been there
April 4, 2019
Google Public Storage Caitlynn Hattabaugh
Very friendly! Super helpful, take you to your storage, show you around! Also make sure the storage is gonna work for us, and size. He is easily helpful to switch which one is gonna work best with his opinion! And reasonably priced!!
March 29, 2019
Google Public Storage Kristan Smith
This place is AMAZING! Ted and Rebecca are great! Rebecca went above and beyond to help us set everything up! Ted is very nice, in the few months we have rented here he has went above and beyond to help us many times . This is our first time ever renting a unit and we have absolutely no regrets choosing this place! Public Storage is GREAT!
March 8, 2019
Google Public Storage Sandra Gilbert
Prices were great online but it doesn't tell you that you have to carry insurance and buy a $12 special lock.
February 22, 2019
Google Public Storage Sarah Faulstick
February 13, 2019
Google Public Storage Lissa Blain
Awesome. Clean, prices great.
January 29, 2019
Google Public Storage Charles Andres
Excellent service.
January 29, 2019
Google Public Storage Stacey Babbitt
Poor service, not understanding with unexpected crisis
January 12, 2019
Public Storage Marty Baker
Can someone from upper management please resolve the door issue on the Temperature Controlled Building.? It remains broken, always in the open position, and the unit is not temperature maintained. This is very frustrating.
January 12, 2019
Google Public Storage Marty Baker
Service is outstanding. Ted and Rebecca were so courteous and helpful. Storage unit is clean and well lit. Good value and location. Update, Lease Temperature Control storage unit. The sliding doors to access the Temperature Controlled building is always out of order with the doors wide open and the entire building is exposed to the current outside temperature. I have brought this to the staff attention numerous times and always get the same answer that a repair order has been dispatched. I am not pleased as I have items in this storage unit that need to be temperature maintained and paying for this service. Can someone please correct this issue????
January 8, 2019
Google Public Storage Jessica Newkirk
Rebecca was very attentive, thorough and went above and beyond several times for me I thought I was going to go in and have a 45-minute ordeal and said it was quick and painless and she was very very sweet having worked in customer service for the past 15 years has taught me what it's really like to deal with clients of all kinds on a daily basis and I'm here to tell you that she is somebody you definitely do not want to lose because she handles herself very well and she's got a great personality everything you want in an employee and more. Thank you Rebecca !
December 11, 2018
Google Public Storage Andrae Taylor
Rebecca was very nice helpful and professional. She explained everything perfectly I'm glad she was in the office to help me.
December 8, 2018
Google Public Storage Samuel Delceppo
November 30, 2018
Google Public Storage Joe H Davenport Jr
I think it's time for me to move my storage several units have been broken into in the past year-and-a-half because security gate does not close their security system hooks up to nothing we're paying high prices for a place to take a Gamble when Public Storage took this over it has gone downhill since it's a shame you have to pack all of your stuff up to find another secure location but yet they say they're not responsible if something happens to your equipment or your storage but if you have storage in this place in their security system is not working they are liable caution of getting a unit at this place hopefully maybe this way with me putting app for the public they will return my calls or my emails I have not yet in the past year received nothing from them but a bill
November 19, 2018
Google Public Storage Chris McDonald
Ted is very responsive and easy to work with. He helped me navigate which unit to rent, and answered all my questions along the way. Would definitely recommend!
November 9, 2018
Google Public Storage Ashley Van Gilder
Ted is awesome! Very knowledgeable and very friendly! The units are clean and spacious!!
November 1, 2018
Google Public Storage MrBillups2010
Online Special says first month $1.00! I click to reserve..then there’s a one time “administration fee” for 24.99. I say whatever and reserve my unit. I come in and now there is a lock fee of $20.00 and I can only purchase this lock from them!! I’m not going to do business with a company that has a bunch of hidden fees! They lady working there was rude and apethetic as well.
October 25, 2018
Google Public Storage jim bougher
Safe and sound place to store my stuff
October 20, 2018
Google Public Storage brian blankenship
October 8, 2018
Google Public Storage Rick Taylor
For the past several years I have had a storage unit at this facility. Always paid on time and never made any waves about raising my rent every year. Back in July 2018, the springs on the door of my unit broke making it extremely hard for me to have access to the contents of my unit. I immediately told the new "district mgr", and she assured me it would be fixed right away. Today is Oct. 8, 2018 and the door still isn't fixed. I have paid every month since reporting the incident. This past Friday I was finally called to say I would receive a 1/2 month credit for my trouble. REALLY? Almost three months not being able to have access, and they give me 1/2 month rent. I went in today to pay and cancel and they imposed late fees on me for paying after the deadline. I wasn't informed until after the deadline. I would never encourage anyone to rent from these crooks. I was able to find the same size unit for 1/2 the price. You would be better off going anyplace else. If it were possible, I would give this company zero stars.
September 2, 2018
Google Public Storage James Bougher
Good secure place to store your stuff. Helpful friendly people to o
August 18, 2018
Google Public Storage Ted spotts
June 5, 2018
Google Public Storage Eric Chung
Great service. Quick and easy access to things on the web. Quick and easy to rent spaces for understandable cost.
June 4, 2018
Google Public Storage Roger Lee
My brother lost my keys. I asked to have the lock removed. "Is it one of ours?". Yes. Then there is no fee to remove it, however it will take the supervisor over one week to come down and remove it and by then you will owe another months rent because we drug our asses and we won't prorate the 2 extra days. Stay away from this rotten place. They will gouge you. UPDATE: now they auto hangup their phones. I was told the district manager quit and the lady working there basically doesn't even know how to charge anyone let alone get the lock off my locker. I guess my stuff is lost.
May 19, 2018
Google Public Storage keith arrington
The price was very reasonable and the service was great. Ted helped me out with getting me all set up and was excellent! I will use this location for all my future storage needs!
May 13, 2018
Google Public Storage eyno faltz-mine
When I arrived the, Ted welcomed me with a friendly greeting. The place is kept very clean. I feel secure that my storage space will be just what I need during my transition. The first month had a $1.00 special which is one of the many reasons I chose this facility. Great work Ted and staff!!!
April 13, 2018
Google Public Storage Katie Everage
I was so impressed after my visit today. I have two units there already but was getting a parking spot. The price was unbeatable and Ted the customer service representative that assisted was so polite and professionally. I had an excellent experience!
March 19, 2018
Google Public Storage James Hagan
This is a company that does changes on lease agreements without giving notice and then expects tenants to know when they move out about it. I had also rented a unit prior to them purchasing this location that was never re-signed by them and still they are going against the lease agreement that was in place prior to them. They can not come up with proof of me signing the agreement and instead of doing the right thing they immediately send you to Collections for bad debt instead of calling you after I wrote a letter explaining why I felt they were incorrect in charging me the fees they were. Would not do business with them ever again.
March 12, 2018
Google Public Storage Leyla Bahojb Nouri
Ted was very helpful, even when we showed up an hour before closing time. Space was clean and climate controlled, exactly what we needed.
February 19, 2018
Google Public Storage Richard Horvath
February 12, 2018
Google Public Storage Philip Stratton
There was an issue with incorrect pricing as Rebecca took care of the issue quickly! Very clean facility and my unit is perfect. Outstanding customer service
January 28, 2018
Google Public Storage Shelby Sloan
I rented a unit on January 27, 2018 with the assistance of Ted. Although I was very impressed with the cleanliness of the property and units, i was blown away by the amazing, compassionate service I received from Ted. I am two days away from giving birth to my first child, so money is a bit tight at the moment; knowing I needed a unit to relieve some stress he went above and beyond his job duties to work with me and get me a deposit price and monthly rental price that I could afford. I didn't receive any sort of judgment or hatefulness when I told him i just couldn't afford the first price given to me. I received compassion and understanding. Ted was also very kind and very professional when showing me the unit and how to properly use the gate. He kindly answered all the questions i had thoroughly and was very knowledgeable. I do believe because of his excellent service I will be storing with Public Storage anytime I need some extra space. I cannot describe how appreciated his kindness and hard work is. He even took the time to wish me luck with my baby girl! Thank you, Ted & thank you Public Storage for having such wonderful service and facility! Definitely suggesting your property to anyone looking for a storage unit! Ted is amazing!!!
November 29, 2017
Google Public Storage Jason Bleh
I've been using this facility for a while now, great management and great customer service! Highly recommend!
October 15, 2017
Google Public Storage Alexa Fuhrman
Ted was very helpful in getting us set up with the perfect size storage unit for our needs. We appreciated him being so kind and patient with us and all our questions! Thank you Ted!
October 13, 2017
Google Public Storage A Tillman
Ted helped us get the perfect storage unit, and gave helpful tips on keeping our furniture clean while there! Awesome customer service,and great deals. Biggest unit is also less than $100!
September 4, 2017
Google Public Storage RJ Barnes
This place is awesome! Property manager was extremely helpful and courteous. 10/10 would recommend!
September 2, 2017
Google Public Storage Nate Knight
August 30, 2017
Google Public Storage Lindsey Knight
The customer service is excellent and the buildings are very nice!
July 27, 2017
Google Public Storage S R
Update 07/27/17 My door broke last week. It came out of the tracks and will not open. Reported it to the office and the 1-800 number on the gate and it has yet to be fixed after a week. Unfortunately, the main gate to the units that is supposed to keep the area secure has been broken and left open for at least the last two weeks. These people don't give a hoot about you or the safety of your items, once they have your money they could care less. I asked for the phone number of the district manager so that I could voice my concerns with him and the person behind the desk gave me the number of a non-english speaking person in LA. I'm sure he thought that was funny. Public Storage bought the storage unit we had been using for almost 20 years at Novas Landing in Hamburg IN. After receiving an email that the transition would be seamless and our autopay would continue without interruption, we felt comfortable staying with them. After about two weeks we get a notice from them that we are past due. I take copies of the emails I received from them to the office to inquire what the problem might be. Gone is the sweet lady we had interacted with for all those years and her warm office and caring personality, replaced by bare walls and cardboard boxes. When I inquired as to why I was now considered past due, she told me that my credit card had been declined. We had used the same card for over 10 years and it had never been declined, no one else has ever declined our card. I asked her if it was possible that they declined it because it was a new payee, and she proceeded to blame the previous owner for the problem. I ended up having to give her the same card and sign a new auto withdraw form, (doesn't seem very seamless). This week I receive another email from them, Public Storage, that I'm further past due. I go to my credit card website to find out that payment was processed the same day I visited last week. Do they even check before they send these out? After reading all of the other negative reviews on this company, I believe we will find another locally owned business to give our business to. This place already has the feel of the cable company. Don't get me started on them! Update 07/27/17 My door broke last week. It came out of the tracks and will not open. Reported it to the office and the 1-800 number on the gate and it has yet to be fixed after a week. Unfortunately, the main gate to the units that is supposed to keep the area secure has been broken and left open for at least the last two weeks. These people don't give a hoot about you or the safety of your items, once they have your money they could care less. I asked for the phone number of the district manager so that I could voice my concerns with him and the person behind the desk gave me the number of a non-english speaking person in LA. I'm sure he thought that was funny.
July 25, 2017
Google Public Storage Amanda Teelucksingh
Service was great...the property manager was very helpful and informative. I would recommend this facility
June 4, 2017
Google Public Storage Beth Frazier
Ted was very helpful! The storage facility is convenient, and clean. The price was right!
May 21, 2017
Google Public Storage Eric Fox
Ted provided excellent service, facility was clean and secure, rates were very attractive compared to competitors.
May 13, 2017
Google Public Storage Donald Moore
Make sure you have INSURANCE..i have rented from this place for years but my RV was stolen from there and it's just a horrible place since public storage took over..i have also rented a storage unit for years from there...the new manager Steve is charging different amounts for the same size unit when I ask him about it he said he can do whatever he wants..i am just at the point where I need an attorney to fight such a horrible company.. the one dollar intro fee is just to get you to store everything inside the unit then they will raise your rate...good luck to everyone who comes in contact with them
April 4, 2017
Google Public Storage Jesse White
April 4, 2017
Google Public Storage Jason Thrasher
Very friendly and professional. Thanks
February 8, 2017
Google Public Storage Bonnie Milliner
This place shouldn't even get one star after public storage took over my payment went from 49.00 to 79.00 needless to say that suck and I will be moving my stuff asap!
December 29, 2016
Google Public Storage Tina Buchanan
No one is ever in the office.
December 10, 2016
Google Public Storage Penny Kahl
I have a unit here and was very satisfied until it was sold to Public Storage. Since the new owners took over I had no personal interaction with them. The previous owners had employed a very nice woman named Denise and I always felt appreciated as a customer. Not now. I went ahead and referred this place to my sister as she was moving here from out of town. Big Mistake! ! She went there and signed papers and paid for her unit and was informed that when she came back with her truck and her lock then they would remove their lock so she could get into her unit. She agreed and said she would be back soon. We returned with the truck and people to help, only to find the office closed. Mind you, it was only two o'clock and the office is open until six. We thought that she would be back so we went to the unit and started unloading. To make a long story short, the office never opened and we had to reload the truck. We made numerous phone càlls and were told we could not be helped because there was nothing they could do at their level and they were in California. The truck was due back the next day so we called first thing in the morning. The office was not open. More phone calls were made and we were told that the regional manager would meet us there so we went back, truck and helpers in tow. We sat there and once again..no one showed. More phone calls and we have still not had one person return our calls. I am livid!! I will be calling the BBB and I will be moving my belongings elsewhere! No business should be ran so unprofessionally!!!
November 10, 2016
Google Public Storage Keara Tolnay
Dashneigh is great help
November 9, 2016
Google Public Storage gaming with cole
November 6, 2016
Google Public Storage Nichole Dunn
It is a clean secure place where everyone is so helpful
October 3, 2016
Google Public Storage Fat Heads
Hidden fees, poor customer service, forces you to buy their lock.
September 3, 2016
Google Public Storage duane schneider
The facility was clean and convenient. Dash was great and took the time to answer all of my questions. I visited the facility on two different occasions and she was friendly, courteous and patient on both occasions.
August 21, 2016
Google Public Storage Michelle Krysinski
Dash was very informative.