Public Storage Self-Storage Units at 8450 Broadway, Merrillville, IN

There was or is a man that works there that is very false and rude.

Perfect service! Neal was extremely helpful and very knowledgeable and friendly!

Jenny is awesome. She was very helpful and very knowledgeable

Jenny got me checked in today and was ABSOLUTELY amazing! The world needs more Jenny's. Thank you! 🫶👍💪

Jenny is such a sweetheart. Very knowledgeable, professional and kind. It's my pleasure to do business at this location with her. I highly recommend this location for storage.

I have to give a high review for an employee at this Public Storage. I walked in to get help fixing a billing issue and there was a lady yelling at the employee with horrible words, and the employee motions that she would be right with me after fixing the Lady's issue. Jenny, the said employee was so calm and working on the issue with someone, who I am going to assume was corporate on the phone. What seem to be a long time. The lady kept on Jenny like she was a Drill Sargeant and Jenny was polite stating a multitude of times that she and the person on the phone are trying to accommodate her. Even asked if she would stop the name calling. The lady finally left. I stepped up, Jenny greeted me again and apologized for having to see that scene. My issue was resolved in like seconds. In Conclusion, a big shout out to Jenny for staying so calm and collective. Finding good employees like her, is like finding a diamond in the rough. Please keep Jenny, I will in the future, if problems arrive will make sure I only deal with Jenny. Because of the way she handled herself with the other customer.

Jenny was amazing

I have dealt with Neil for several years and have never had any issues! I will continue to store all my items here for years to come!

Jen was wonderful!! She listened and guided us to exactly what we needed. She is an asset to your organization.

The customer service was the best I ever needed . One of the coworkers Jocelyn, helped me so much with the online process and etc .

Jenny was super helpful and did a fantastic job taking our needs.

Jenny helped me with all my information

Jenny is amazing

Amazing establishment. Friendly service. Managers are so nice

Neil was great

Phyneice at the front desk is the the best! She was very nice and helpful. Excellent customer service.

Jenny is amazing, she is always so helpful

I'm extremely satisfied with my experience with Public Storage! Jenny is the absolute best. Her expertise, and willingness to go the extra mile for customers is the one reason that I continue to use this facility!

Great storage place. Super friendly staff, especially Jenny. She goes above and beyond every time I see her working!

GREAT SERVICE AND SAFE STORAGE, JENNIFER EXPLAINED EVERYTHING I NEEDED TO KNOW ABOUT SIZES AND PRICE,I RECOMMEND IT TO ALL!

jenny was super nice and super helpful! highly recommend

Great place friendly staff, the worker jenny was super friendly and helpful. Definitely recommend using them for all of your storage needs.

Great storage place. Jenny is very helpful and nice. Highly recommend.

Jenny was very nice and I got the best deal.

I love this place! Jenn was very helpful! She went over and beyond to make sure I understood everything about the facility and its amenities. I was having trouble with the lock on my storage unit and was running late for work so I left without locking my unit. I received not 1 but 2 calls from Jenn letting me know there was no lock on my unit. When I arrived at the facility, Jenn showed me how to take the lock off and had me do it a few times to ensure I knew what to do. I would recommend this place hands down, especially if Jenn is there!

Jenny in Merrillville did a great job of getting me set-up.

Good company to work with! Jenny was very helpful and sweet. She provided me all the information to me I would need for potential storage rental!

The lady Jen is awesome I will always do business with you guys !

Went in for something simple and left knowing I would come back again for more. Was helped by a lady named Jenny, she was very knowledgeable and nice as well. Will be back to rent more space soon. Highly recommend making the office visit to meet the staff.

The facility was nice and clean and well lit.

Thank you Jenny for always being super nice and helpful!

Jenny was nice and friendly answering my questions I had about rentals that were available. Her customer service was welcoming and I will pass on info to friends and family when they need a storage place.