Public Storage Self-Storage Units at 6901 Hawthorn Park Dr, Indianapolis, IN

Brandi is consummate professional, had me in and out in just a few minutes. I've purchased a few storage lockers here and this time I decided I needed more time, so I rented the locker and it came with a free month. Plenty of time now to get through everything without having to sort through the stuff in my garage. Congratulations on the twins and becoming a grandmother!

Brandi has been awesome from the day I moved in. I don’t wanna go in to full detail. But I believe this experience with public storage is above and beyond.

Terrible Service.

I would like to say that I really appreciate Brandi’s patience and customer service her attitude is amazing and she made my first time experience renting storage space a breeze!

Amazing experience at the Hawthorne location with Mrs. Brandi. Glad I made the choice to work with them!

Brandi gave me ten star service! I am 86 and this was a first experience with renting storage.

Brandi give me great service I appreciate all the help definitely recommend

I enjoy that the property manager is very nice ! The the storage unit! Thanks!

Brandi helped me get the space I needed fast!

Great service

Great friendly service. Office attendant is always helpful, thorough, and knowledgeable. If you have to rent out a storage space, this is definitely the place to go.

Excellent customer service.

David was very welcoming and helped out a lot. He helped make our moving experience very easy and I would recommend David anytime I come to public storage.

Wonderful greatest staff

Brandy is amazing! So helpful!!!!

Came in to get a business storage space and Brandi was beyond helpful! She showed me everything , made sure everything worked and answered every question I had! Very pleased with my visit…thank you!

Brandi got me in and out no run ins great online deals 100-10 recommend

Brandi was professional and efficient

Awesome customer service👍🏿Thanks Brandi!

Brandi is a good person and a good friend

I can't speak highly enough of this place! I run a small buisness and use a larger unit for storage and it has been a wonderful experience. Thanks for all your help Trisha!

Trisha went above and beyond

Trisha was wonderful to work with. Super helpful and knowledgeable, she was able to get all of my questions answered and have me set up with the perfect sized storage options. Highly recommend talking to her for your storage needs! Outdoor parking is a big plus and storage space was clean and presentable 😁

Went in with a couple of questions and Trisha was very helpful. She provided details and options to help me figure out my best match! It was a great experience and she was very kind.

Trisha was extremely helpful in the check out process. We even got to look at a couple units that would be the size of the unit we were wanting. Great experience and would recommend this location because of the convenience.

Trisha was very polite and kind. She helped me to figure out the proper size unit I needed. Great customer service goes a long way :)

Trisha was absolutely amazing with customer service! She was so nice and understanding! I’ve rented from public storage for years and she’s the nicest person I’ve talked to all while figuring out my issue! So thank you so much!!

Great customer service! Clean facility!

Reba and Trisha were very helpful!!!

Trisha was very helpful!

Needed extra space to store excess furniture and clothes from a downsizing mood. Trisha was amazingly helpful and had the perfect unit size I needed for my things. Would be a 5-star review if her coworker wasn't asleep and snoring loudly behind the counter, very unprofessional.

Office staff is very nice

Trisha is a very cool service person. I enjoy her very much.

My visit this past Friday and Melissa was absolutely amazing. Lynette helped me locate a small storage unit for my belongings at this particular location. She not only took the time out to show me several different units but was extremely upbeat, professional, polite, and understanding.

I have been in this storage facility for over five years with up to 9 units at one point. It's an older facility with drywall walls inside which can easily be cut through by thieves. I have experienced and reported several roof leaks in the hallways and occasionally inside a unit. One time in one of my larger units there was an extremely large puddle which probably blew in under the old overhead door that needs replaced. hallways need mopped and are generally kind of old and dirty spider webs leaves trash etc. $ If you want your rent to be increased every six months from between 15 and 25% then you should rent here. Also during the winter they have a plow that only goes down the middle one pass and they do not clean out from in front of the units. With heavy snows you have to dig yourself a path to get in your overhead door. So you may ask why do I still rent here because it's right across the street from my business.

Clean, secure and affordable storage options. The staff is always friendly and helpful!

Best pricing in town. Trisha was very professional, kind and helped with finding the right unit for what was needed

Beyond awful - the customer service is a joke and the prices are ridiculous!!

I was very impressed with the move in experience. It went very smoothly thanks to Trisha. She went out of her way to make it a positive experience. Thank you!

The Store Manager Trisha was very helpful. A pleasure to work with and answered all of my questions. This was a great location and met all of my needs. I booked a unit the same day.

Great business and reasonably priced. Trisha did a great job of helping me. Would definitely recommend!

Trisha was so helpful such a nice lady. Very knowledgeable and made my day very easy

Went in to check on renting a unit and Trisha was such a great help! Thank you for making the experience so great!

She was very welcome and was willing to wait for me to even get off work in order to get my storage unit! Great with customer service and answering the phone and not leaving you on hold aswell.

I was so pleased with Trisha. She was so helpful and nice. I bought my first auction unit and was so nervous and anxious about doing this alone. She made the whol experience pleasant and fun..

I've been looking for a reasonable priced storage unit since I moved here in January. I finally found Simply Self Storage. It's a quiet, clean place to store my items for the time being. Staff is helpful and accessing the unit is a breeze.

Wonderful customer service up front. Sarah and Melissa gave me all the information I needed to store some old farm equipment.

I've been looking for an affordable storage unit to use while I'm in between homes, and I stopped in and spoke to Sarah. She was incredibly helpful and just very welcoming. I love when you go to a business and the employees treat you like you've been friends forever. COMPLETELY worth every star! My other half and I are still debating between ourselves on where to go, but the service she provided is definitely helping in that decision. I can bet you'll see us there soon! Service is everything, and she has that down pat. Thank you, Sarah!

Came in to ask about process & prices, Sarah was friendly, professional and informative. Grounds were well kept and clean!

I stopped by to look for storage units prices an was treated with so much care. The facility was clean an the staff was very patient with me. I believe their names were Melissa and Sarah they were very helpful. I would recommend this location to anyone looking to store belongings in a neat safe an secure place.

Need information on storing tools and supplies. Great rates and friendly people inside.

Great customer service