Public Storage Self-Storage Units at 4310 E 62nd Street, Indianapolis, IN

The location of the Public Storage is wonderful! We have actually used this location many times when storage was needed. The kiosk system is very efficient and if needed, assistance is there via screen immediately. I was very pleased!

Angel helped me protect my stuff, didn't notice that it was cylinder locked.

Expensive compared to other nearby facilities. The ceiling of my unit is ductaped together. People piggy-back through the gate and through doors inside the facility. Lastly, for having hundreds of storage spaces across two floors, there are only 2 handcarts and they are both always being used. Unacceptable. My unit is over 100 feet from the elevator. Update: My rent was raised from $150 to $200 without any notice. Takes effect next billing cycle. If I go to the public storage website, I can see the exact same unit for around $120 dollars. I could actually upsize to a larger unit and still save money. And no Im not talking about promotional prices. THESE PEOPLE ARE ABSOLUTE SCAMMERS with a pricing structure that makes no sense. I also want to note that I was visiting my unit recently and found a massive pile of feces in the upstairs hallway. It was smeared all over the place.

Angel helped me with my lock thanks great customer service

Thanks Angel for your help with info on how to move out

Good

This is an update to a review I left a year ago and confirms once again great service by the team at this location! Angel, Mary, and Thomas were consistently responsive and helpful and guided us through the process of shifting from a large storage space to a smaller one as we continue to downsize. Thanks so much to Angel and the team! HIGHLY RECOMMENDED 👌. ORIGINAL REVIEW: Pat has delivered outstanding customer service as my wife and I returned to our storage unit the US after years living abroad. We had some questions and needed some help and Pat was totally proactive and followed up on multiple occasions to solve minor issues, including coming to our storage unit and replacing the light bulb for us! In addition, the facility is always clean and in great condition. Highly recommended!

Mary Johnson was instrumental in helping me resolve a billing issue. The help is much appreciated. Thank you.

great customer service from Mary :0)

Mary was extremely helpful!!

Kia was very nice and helpful.

Kia was amazing at customer service! So friendly and nice :)

Kia provided wonderful service 10 out of 10 would recommend!

Mary provided us with a great service !

Ms. Mary was very helpful. She explained everything thoroughly.

I have used this location on multiple occasions, it's always clean and secure. I'm currently renting a 2nd floor unit, and receive great customer service from Pat, who I also see maintaining the property as well. **UPDATE 10/2/21** New office staff, now closes office prior to posted hours, inconveniencing customers.

Rented for 2 months without any problems. Kia was super helpful with checkout!

Kia was really helpful

Kia Love it! the best service

Kia was wonderful and gave excellent service

Kia is a blast to talk to...very helpful...I love her positive attitude..keep up the good work

Kia was great!

Kia was super helpful and made the process super easy! Highly recommend this location for storage.

Re: Kia and Mary, what a awesome team to interact with ! Boy they sure accommodating Storeage Professionals who are very genuine people. They are so refreshing to deal with In my recent move. It sure has been a wonderful experience and I highly recommend them and their facilities ! Jim Newman

Kia was wonderful customer service

Kia was wonderful! On time and gave excellent customer service!

Clean, helpful, friendly

Kia was very pleasant ☺

Kia was extremely knowledgeable and helpful in supporting my storage needs. Very much appreciated!

They were very helpful great job

I hate I ever went here the worst came here to a new state thought I found a good storage space they raised my rent less then 6 months in when I signed up I was told I was locked in for my rate no one cared nor honored that. Had some things happen I fell behind however they hit me with so many late fees that I asked for someone to help me and was told yes if I covered my lot fees and Lien fee which I did I had to buy a whole new lock I am current and my bill is not over due however the late fees that I was told that was going to be removed are still there with threats of putting another lock on my unit when I was told after I purchased the new lock I can move out now they are trying to lock my items down again because of late fees that AGAIN I was told would be removed I have been lied to mislead and it was really horrible customer service I DO NOT RECOMMEND NO ONE TO THIS SITE hate to say it but that lady had no problem helping the white folks out but when it came to me there was nothing she can do smh

Kia has excellent customer service and I’m very happy with my time here at public storage located 4310 e 62nd st. Thanks Guys!!!!!!

Pat was very friendly and helpful. She answered all of my questions and even showed me how to use my Bluetooth on my phone. I appreciate her patience. Kia was very helpful and patient. She answered all of my questions. I was impressed that she stopped to pick up some trash as we walked on the property.

Kia. Thank you so grate service ! Actually I am a first time use garege even don't know she was helpful well.

Pat is an awesome manager. No matter when I stop in or the time she is always available. That's probably why I'm still with your guys because of her. Thank you Pat there should be more like you! Also, I would like to add on the new person Kia Abdullah and let you guys know she is doing an outstanding job. Thank you again! Ms. Word PS she just talked me into getting a second storage bin!

Pat was most accommodating and helpful!

Pat has been extremely helpful, knowledgeable, and friendly, even when I have had difficulty moving into the facility. When it turned out I needed a larger unit than the one I had rented, she let me know as soon as one became available, then worked to seamlessly upgrade my lease at a modest cost, with a minimum of administrative hassles or additional fees. I highly recommend both Pat and Public Storage on East 62nd Street. Bravo!

Pat helped me out after hours. What a G.

Pat thank you for your great customer service. Your corporate office should give you a raise soon. You are the best.

Pat is wonderful and always gives me an excellent customer service experience

Pat was a great help with getting a unit rented! Space is clean and well lit

Great customer service...lady was so helpful and explained everything I needed know.

Awesome!!!!!

Katherine was fantastic good service

Pat was great and extremely helpful!!

Pat was so informative and friendly - definitely recommend using this location! (Plus she’s a Tom Petty fan, bonus points!)

Pat does an amazing job! She is so personable and always willing to help with any questions we may have. I would recommend calling Pat for your storage needs!

Pat is a big help at this location. She’s always courteous and friendly.

This is the place for ALL your storage needs. Friendly, courteous service. Pat the property manager really cares about your storage concerns. Relocating from Texas to Indy has been a breeze thanks to Miss Pat and Public Storage located at 4310 East 62nd Street.

THANK YOU VERY MUCH PAT YOU ARE DEFINITELY FIVE STAR!

We have rented a unit here for a number of years and Pat is the best manager. She is helpful, friendly and solves problems quickly.

Pat was able to help me out when moving was so chaotic she was awesome thank you so much Pat you're a heaven sent!!!

Very nice pple and good customer service , pat was good help to me :)

Pat was very nice and helpful. I had the best experience and customer service ever! Thank you so much! She deserves a raise!! She's wonderful!! 🤗😊🤗😊💖

Pat was extremely helpful during the check in process. She made it extremely easy and took extra steps to be helpful, such as showing us the quickest path from the trailer and providing a cart. I'd recommend working with her and Public Storage.

Pat, is a great Property Manager . She made my transition very easy. I would highly recommend this property to my family and friend.

Pat was super helpful nice and was easy to talk to.

Pat was such a great help , guided me through every step of the way.

The site manager here, Pat, is a gem! She has done a wonderful job managing this location. It is secure, the employees are friendly, and I have never had issues accessing the facility when needed. Great work!

Pat is wonderful! She knew we wanted to rent a larger unit and called us as soon as one became available! 5 stars for Pat

Manager Pat is awesome to work with, very friendly, and willing to work with you in getting what's needed for you.

Pat was Amazing. She is patient and very professional!

I have been a tenant of this facility for longer than I can remember. *Pat* helped me with access and rates in this time of economic stress, and provided wonderful service in all regards, with the information I needed, when I needed it.

Pat does an awesome job serving customers. Thanks!

Pat was extremely helpful with my move-in. Would absolutely recommend this location.

They have always been helpful. Pat has stayed in contact several times to keep on top of things, updated paperwork, etc. She has been very helpful. It always seems to be maintained and clean. Simple to get in and out of the units.

Pat was easy to get ahold of, and was quick to respond to any problems/questions I had. I would definitely rent another unit from this Public Storage.

Pat was awesome!! She came out and helped me her in the gate and close the door to my unit even though she had already showed me. She also made sure I was able to get back to the exit.

Pat is absolutely amazing! She is so helpful and understanding. During these difficult times, it's so nice to talk to a caring person. She is informative, I can ask any question concerning my unit and she always has an answer. Please use this location for your storage needs you won't be disappointed.

Pat is AWESOME! She is the beat! . I’ve been a customer there for about eight years and she is by far the most professional and consistent with request. I use this company in many states NF8 current units now there and she’s really on top of it. I recommend them because of her alone...

Pat was extremely helpful in getting a unit secured and leased. She was cheerful and helpful and very personable!

Pat is awesome!!!

The manager, Pat, is friendly and was very helpful in finding me several units. The units were clean and I have no issues with them.

Pat on 62 Street was very nice to me very helpful Love her💕

And she would never run my store the way I did I miss all of my customer and I'm glad that you guys still call me and still and she would never run my store the way I did I miss all of my customer and I'm glad that you guys still call call

Nice & clean

Ms. Pat is a superstar! She was extremely kind and very patient with helping me figure out which storage size would be the best fit. Excellent customer service skills. Would definitely recommend this location!

Had the most enjoyable experience with Chelsea and Angel. Very professional truly Awesome young women.

Just poor customer service and communication throughout their facilities. Couldn't even call there 1-800 number and get in touch with a manager, I had to speak to 2 different people first and then was supposedly transferred to a manager, but all I got was a voicemail, and have yet to receive a call back. I will never use this facility for storage again.

came to reserve storage unit today. Tana was awesome. great customer service. vacated 1 yr later and experience is still amazing

Went to Public Storage on E. 62 St. today. Tana helped us and couldn't have been nicer or more helpful. Thanks Tana!!

Back again, 4x. Tana, Property Manager, she is the best. She's always ready and able. She's surpasses normal customer expectations. Half off 1st month rent. I got the last one left. 2nd floor isn't that bad. They have elevators and carry carts.

I wish you could upload audio to these! Tried to reserve two units online. Tana calls me and leave me a voicemail chewing me out for "ruining her numbers" and telling me how indecisive I am. I have always used public storage in my hometown and decided to stick with the company since I was moving to Indianapolis.I would not recommend this location based off of how they talk with customers. I saw a lot of good customer reviews too. Maybe I caught them on a bad day...

Tana

We only rented from this location for about 6 months, but had a great experience. Tana was very helpful and obviously takes pride in her job. She also helps to suggest ideas to make the storage experience better like a moisture absorbing material and using a tarp to protect your items. If you call and she can't answer, she always calls back within the day.

Awesome experience very pleased..Linda and Trish great team!

Tana was very kind & highly educated about the property. I’m glad to have come here.

I have never in my life had a wonderful experience with a storage facility like this one. Tana was so awesome! Professional, friendly, and very informative. She went over and beyond to make my experience pleasant and smooth. I hope her supervisor knows how valuable she is because she definitely an asset! We need more people who interacts with customers like Tana interacted with us! This made my day.....Thank you Tana

Give this girl a 10 star. Perfect property clean your tour was fun and price was right on.. thank you tana.

Thank you Tana for your service

Been here for three years. The staff Tanna and Susan have been helpful when we downsized our unit twice. They are very knowledgeable and made it a smooth process. Facility is clean.

I spoke with a girl name Kia & she was so sweet. She was very informative. I loved her personality and even told her if she gets tired of working for Public Storage she can come work for me HAHA keep up the good work ladybug.

Tana was so happy and made us feel good

Mark and tana is the best manager go 62nd st.. must rent here...

Tana is very personable and will help you with your needs . Thank you !

Gregreat place

Can't be more happy with the property and the site manager tana is the best...thanks again

Great place good manager glad I came here thanks

Tana is a great manager super person thanks again!!

Tana service was great!!! 👍🏾

Once I got to the facility - Tana already had all my paperwork ready. She showed me the unit , offered me products I needed for my storage and made the whole process very easy.

Great

This is a clean and safe place.

Linda was so very helpful & pleasant!!!! Great employee

Ms.Tana is an excellent agent she will definitely get you hooked up with the storage room you need

,, the site manager Tana was one of the most awesome people that works for Public Storage going to many different properties and meeting different site managers not the friendliest are the prettiest people but did come here to 62nd Street and I'm greeted with warm and comforting like family shook my hand took me on a tour show me the units I mean over doing your job but this girl is rocking over here I was suggest anybody to come here to 62nd Street and avoid any other heartache of going to any other public storage in dealing with their attitudes come on down and 62nd Street and come meet Tana I promise you she will make your day 100% better thank you so much you go girl she needs a raise she needs to be bumped up to $30 an hour you guys got the best here at Public Storage treat her like how she deserves

Rented a storage unit today for the first time in awhile and Tana was so helpful I would gladly use this location again. Great service, very knowledgeable, and extremely friendly. Thanks so much!! Glad to be using public storage!!!!

Tana was great. She was waiting for me and had everything I needed ready to go. She was professional and fun!

All went smoothly! Thanks to Mark for greeting us with a smile and explaining all of the details involved with renting a storage unit. Mark let us inspect the unit before our rental, showed us how the locks, gates and doors worked, and walked through the month to month contract with us. We appreciate this personal attention. He helped make our first trip moving things into our unit very smooth. At this point, we are also impressed with the units' cleanliness and the security and operations of the facility.

Tana site manager

Tara is great and the facility is well maintained.

Good job tana thanks again

The experience excellent!

Nothing but a positive experience here! Property manager Tana is the sweetest and welcomed me and my friend so warmly and gave us a tour of the facility. The unit was clean and well maintained, and she even swept it again and laid down the tarp for me! If I could give more than 5 stars I would. 11/10, would absolutely recommend!

Good storage place

Renting a storage unit is not a process that you usually experience with a "welcome to the family" during. Today we did. Tana, the Site General Manager treated us all (there were a couple of other people renting units at the same time) with respect, efficiency, competency and thoroughness. The process of inspecting the unit and the follow-up paperwork was simple and friendly. Impressed with the attention paid to customer service. And the 'welcome to the family" handshake at the end was impressive.

Beau was awesome!!!

Wonderful customer service. In and out!!!

Good job tana

Sharita was the best. Super sweet and helpful. Great service.

The place to be!!!! Thanks tana

Great tour...clean and great manager on the property thanks to tana

Tana a you are an awesome manager keep doing what you doing girl great job thank you f

Very helpful and took the time to show me around

Tana was such a delight to deal with and I would recommend anyone looking for a storage unit to visit her.

Perfect can’t get no better thanks tana

I had an awesome experience here at 62nd Street with the property manager must come and see her Tana banana

Thanks tana come see her

Tana has very great customer service she is great with people all around it was a very pleasant experience and im not going to anybody else. 😀😀

Tana is the best manager there is at public storage thanks Tanya your the best.

Did a great job

Tana was very accommodating with our movin needs we walked in not knowing what we was walking into and walked out with the perfect space for our needs thank you tana so much for being there and being so patient and helping us I would highly recommend this location come and see Tana

Tana was very helpful in finding me the right storage for my needs thx again!!!!!!!!!!!!! Must come here😁

Tana is a very great manager with excellent customer service if you're looking for a good place to store your items I would suggest you come here and see Tana thanks again girl!!!!

Been storing our things for years now and we love the place. Tana is wonderful!

Great location! Tana was efficient, professional and provided great service! Great prices

Mark (store# 08076) was very helpful and answered all my questions. He explained my bill to me in detail.

When I went up to this location I spoke to a man I believe his name was Mark was very helpful. I had a very bad day prior to this visit and he was very patient and informative. His demeanor was very welcoming and warming.

I love this location! I spoke with Tana on the phone; I was very impressed with her welcoming attitude. She made me feel that my personal property was in good hands and safe. I actually met Linda today. I was equally impressed with her professionalism. She spent time with my significant other and me making sure we understood everything. The facilities are kept very clean and tidy. I feel safe knowing there is a secure gate surrounding the storage units!!

Tana and Linda were great helping me get set up with a unit for my job

Outstanding customer service.. I was in and out fast and felt secure that my belongings were safe. Don’t let the few bad apples on this property take you off your square. Tana, you have been the best property manager yet, by far!!!!

Thank you Tanna for helping us better understand how to protect our items I will definitely be back to rent a unit as long as it's from you. They'll make them like you anymore👍👍👍👍👍👍👍👍👍👍

Thank you so much for the wonderful experience in helping my family protect our items in storage and during our move. You are definitely one of a kind thanks!

Had a very pleasant experience with this property and the employees I have met here at Public Storage the site manager Tana has been very pleasant very helpful and very knowledgeable in her job it's unfortunate she has rude customers come through her way but with her smile she overcomes the good ways out the bad so if you are looking for a secure clean and well priced site I definitely would recommend Public Storage here at 62nd Street thank you guys so much for all you've done if we ever need storage again we'll definitely be back and definitely highly recommend this to our friends.

HORRIBLE EXPERIENCE. The site manager..Tana.. lied to me about prorating the first month because I moved in on the 10th. Their customer line told me I could and then I got there she said no. I paid the full amount. Then she brought up an invoice for two months upfront and said I needed to pay that amount. I moved out early and she said no refunds on anything paid. I asked her why she lied about those two policies and she said she was doing her job REALLY...Lying is doing your job?!! RUN FROM THIS PLACE...DECEPTIVE BUSINESS PRACTICES are their job

Great location great price well-managed and very clean highly recommended thanks again Tana you're awesome!!!!!!!!!

What a amazing Place very well-managed and if there's a face to put on for customer service I would highly recommend Tana. She is very knowledgeable in her job and made the process easy and fun if you're looking for a great place that is clean secure a well price I highly recommend this location thank you again to Tana!

Tana and Mark What a great team. Got my 10’x10’ fast and the tour fit perfectly.

Got a good unit and Tana was great and very helpful.

This place of business was well ran well managed and the sales rep karmen was a good look for the companys name well done I will return again and send people that way thanks again..

The site was in excellent shape and well managed. Customer service rep was very professional. Excellent place to rent storage.

I thoroughly enjoyed this store. Customer service was perfect, the store was clean and organized, and it was a comfortable atmosphere.

great place , Karmen was a great help throughout the process , kept a smile the entire time

Easy as ever to do. No issues. Tana was the best to me. Ill use this place again if needed 😄😁

Tana very informative and has great customer service

Corporate greed and uncaring ownership. I have had units in this facility for almost 15 years. I have experienced and watched this place become the dump that it is. unkept and unclean and unmaintained. light bulbs burn out constantly most light fixtures in the facility only have one working light bulb in them if you're lucky. doorhandles don't work the gates are usually open because they're broken it's unsafe and unsecure. it floods down the center and it freezes in the winter and you fall on it because they don't have proper drainage there. I have had to shovel the snow to get in the door. The overhead garage door entrance door is in shambles and lockless. recently I had my bank account hacked which made my electronic check payment bounce to them and they won't even give me the courtesy of not charging me a late fee after beening a long-time customer who always has paid on time. I have complained to their corporate leaders throughout the years and they don't care either. most of the employees that work there can't stand to work there at lease that's what they have told me. you may wonder why I've been there so long only because it's convenient and close to my business and for the cost

Tana is awesome! Very informative and professional

Walk in love the tanate was really nice show me around very respectful.

Tana was very nice and had answers for all my question. Unit was very clean and easy to get to, i would highly recommend this site to all that need storage. Tana was awesome

Tana was very helpful and made sure we had everything. She was very accommodating since I misswd my appointment and explained everything in great detail. The space was very clean and the price was affordable!

Site Manager was super helpful in accessing my needs & showing me the facility. Facility is very clean & secure with elevator access to 2nd floor units.

Tana was very helpful and professional. She handled my ny needs with care.

Bigger Tana was awesome and wonderful best customer service I have highly recommended if you need storage

Super experience because Tana is very patient and special!

Tana did a great job checking me in

Tana Was Very Informative and The Property Was Very Clean And Up to Date . I Love It. Keep It Up Tana

Great Place

Just rented 10x20 today. No problem thus far, the mandatory insurance is a silly profit center but I begrudge no-one for trying to make a buck. Tana is on it.

Can I leave minus stars! Got 3 units, all were never swept , one had stuff I it still and I had to wait with movers and van on hourly rate until the lazy girl checked it...then she wanted me to move it!!!! Really, so 40 minutes to rent another one, still not swept. Broken gate let whoever in for 6 months, exit gate then broken for weeks. Stories of drugs and bad stuff by other renters.. this is a truly, truly awful place and to top it off, mice infested one unit!! These people, and I have never reviewed like this, are truly a joke of a business. No wonder units were open.

Always a pleasant attitude always a smile on her face she is a fabulous employee Miss Tana and a hard worker she is the best.

Tana was very helpful and friendly!

Tana was very pleasant, informative, and made my options of where to place my belongings simple. I would suggest anyone looking for a storage unit too go see Tana at Public Storage. The experience made my day, and I can promise it'll make yours as well. Thanks Public Storage!

They have nice storage areas in different size storage.

Tana has help me in many times and she has helped me out way more than what is expected I would really love to see her more on this property thanks again Tana for all of your help and your patience of answering my questions.. highly recommended clean facility respectful staff

Very friendly an professional! Tana was great to work with! I would recommend this facility to anyone needing storage space.

Chris was a really great help this week

Great staff, nice property! If u r n need come here!

Chris was a great help

Chris, the manager for this location, was very helpful in all of our storage needs, and helped us very efficiently as we closed out at this site. We'll be sure to use Public Storage again, next time!

I am looking for a storage unit for a couple months. I stopped at your 62nd location and your manager Josh was very helpful in showing me what I need. He showed me the different sizes that would work for me at the best price. I will be back next month to rent.

Chandra property manager very thurow in going over everything great manager great experience thank you

Chandra was great! Had to get a storage unit really fast for one of my veterans and it was a breeze!! Thank you!!

Helpful staff (Chandra) and spaces are clean and well maintained. Easy to use. Thanks!

Chandra,everything was great and very helpful

Chandra was great to deal with and made everything easy.

JOSH WAS GREAT. VERY HELPFUL

Chandra was very pleasant and I was very satisfied with the service she provided....

New on-site management is very good...Helpful & courteous as well. The new on site Manager, Chandra, was extremely helpful to me tonight...Someone else had given me incorrect information & I had driven a hour one way!...I actually called a competitor from your lobby to rent from them...Chandra was very professional & explained to me the mistake that the other person made by completely going through the math to show me what happened...Her efforts prevented Public Storage from losing my business...You need all the Chandra's you can get!

Staff was very prompt, friendly, and helpful. In and out quickly with everything I needed.

I really like this storage it's very nice and friendly staff.property manager is wonderful Thanks Chandra

They raise their prices on you all the time, and there's fees for everything. It took 2 months of pestering them just to get them to replace the dead bulbs in our hallway. We had to bring a flashlight just to safely get to and see in our unit.

Chandra was a great help after I saw her gracefully deal with a difficult customer she never stopped being polite even when searching the grounds to find the best location possible for me. Thank You!

Very professional and sweet and had a great experience. Chandra was awsome.

Chandra was great!

Rented 3 units, only one was cleaned, one still had furniture so with a rented truck and movers we had to wait. Units are nice sized and dry and ok, but man entry door has been broken for 4 months, car gate has been broken and open for days. If you want security, this isn't it! If you want fast, not it, if you want it clean, again not it.

Cassie is fantastic! She went above and beyond to explain how everything worked and answered all of my questions thoroughly. I had two of my children with me and she was very patient when I had to stop to care for one of them. She kindly answered questions the kids asked too. I would highly recommend this storage facility and Cassie. Couldn't be happier with my experience.

Too strict with options

I was completely satisfied with Cassie's assistance in helping me to secure a storage unit and to fill out my paperwork . She was very friendly and helpful! Thanks Cassie! I would like to note, however (and not Cassie's fault), but when calling the national number to secure a unit, we should be told of all the extras, like having to purchase a lock and the requirement of insurance coverage. It's never fun to arrive and realize there are so many extras you weren't prepared for!

Wonderful staff

Paige Cox went above and beyond to resolve my self created issue. She proactively followed up with me when I was going through a very stressful time. She worked with Beau Pallley, her district manager who was knowledgeable and followed up with her asap with answers. No waiting around!! I appreciate the professional and great customer service I received. Thanks Paige for making my day!!!

The Employee Are Very Helpful

Angel very sweet lady. She took her time explaining to me how everything works. This is my second time renting a storage place from them love this location

Staff was very helpful and the space is clean.

Great

I rented my second unit yesterday from Cassie and she was most helpful, understands my needs and offered suggestions. Very knowledgeable and professional. The only thing I would say about Public Storage (not this location!) is that it would be nice to have a price break when you rent more than one unit. I have had multiple units over the last few years and just because I already rent, I can't get a break on the next one! Seems to me the system would work even better if there was a discount on multiple units!

Love it

Staff is SUPER friendly! They made the experience very pleasant and seamless to rent a unit.. This kind of service would make anyone want to return and rent from this location!

The access door to the indoor units on the southeast side has been inoperative for months -- asked the manager about it yesterday, and the response was that the person who is in charge of fixing it hasn't fixed it yet. Said it needed a battery. Got it. For the first two months, it was always open and unlocked. Now it is locked and can't be unlocked, so I have to walk around to another door and get in that way. Can we get the battery changed?

Great experience. The staff are very friendly and accommodating. Martin was very patient showing me two different units multiple times and also very thorough explaining the property and use of the unit. Madge was extremely efficient in processing the paperwork and explained everything clearly and concisely. Both were very pleasant and friendly and I enjoyed chatting with them. The prices on the units are also very reasonable vs other comparable facilities nearby, many of which I checked out. I Highly recommend public storage and this location!

The trainer Linda and staff were ery gracious to me and everytime I come to this facility. I have had a unit for a couple years and value the ease and efficiency in which I am able to access not only my unit bur also information. Thank you keep up the great service.

He was great helping me

Great very helpful.

Very impressive experience today. We actually went to rent space at a different location. They did not have what we needed, but Linda called two other Public Storage locations to find what we were looking for. When we arrived here, Jo was ready for us. Excellent service at both places! Highly recommended!

I like the convenience of the online pay.

Very very nice and pleasant office personnel. Very informative I recommend this storage facility !

We have been at the 62nd street Public storage for over 10 years. It always seems safe and secure. We use one of the inside climate control units which has worked well for storing our clients extra print materials.

Rented a unit last week and Amanda was very helpful! Strongly recommend.

Customer Service has always been good here. When my light was broken in my unit, they fixed it quickly. They always allow UPS to deliver packages directly to my unit. Angel, Jay, Brenda, and Jeremy are all great!

Angel was very helpful

Angel was just wonderful...Excellent Customer Service.. Easy process. Glad to do business with her...She is a definite asset to your company.

excellent

Angel has been very helpful and has given excellent, courteous customer service during my time at PS.

It's my first time needing a storage locker so wasn't sure what to expect. Angel was super helpful today! We went through all the stuff I'd need to store to determine what size unit I'd need. She had all kinds of helpful advice and tips. The office also had boxes, mattress and furniture covers, bubble wrap etc for sale.... everything you'd need to move. All in all a very pleasant experience.

I walked in and wasn't sure if i could pay for my unit at this locati since this wasn't the location my unit is at. Angel was very welcoming and professional and she told me i was able to pay for my unit evwn though this wasn't where my stuff was stored. She looked up my name and took my payment for me.

Jay makes the facility his so that you feel your stored items will be under the best of care. It's the knowledgeable information he provides about the facility that sense of pride of ownership. Thanks again Jay!

Jay was friendly, courteous, and most helpful.

Very safe with good customer service! Angel is very helpful and easy to work with!

Good service welcome with a smile!

JAY IS ALWAYS VERY PLEASANT TO DEAL WITH EVERY TIME I GO TO THE STORAGE FACILITY. IM VERY GLAD THAT HE IS THE PROPERTY MANAGER!

I've been renting a unit at this location for 2 years now, and the units are clean and upkept very nicely. The staff Jay are nice ,thoughtful, and helpful. Thanks, Keep up the good work guys! Terry Poole

Loved it here! Staff is very professional. Place was always clean. If I ever need storage again I will be back!

Jay did a great job getting us in! Very professional and friendly.

Very helpful! Great location.

Steven was very helpful and speedy.

First time using Public Storage. Angel helped me and she was professional and courteous!! This is the place to go!

Angel E was very helpful in determining which unit would best serve my needs. She was friendly and professional, and answered all my questions and concerns. The office and facilities were clean and well maintained. Based on my first interaction with this Public Storage location, I feel confident I made the right decision.

Took quite a while to be seen, but Jim was very helpful.

Angel was very polite and professional I really appreciated her hospitality.

Friendly staff! Angel was very helpful and patient to show me multiple units till I found one to my liking. Would recommend them for any storage needs!! Thank you Angel for all your help!

lavinia service was great thank you very much

Very helpful and knowledgable staff members! Highly recommended!

Just rented a unit from Abby. Very pleasant experience and very good price.

Angel ,She gave me excellent customer service every time I visit public storage. She was very helpful and insightful. She made every visit pleasant.

Angel is amazing. She is an excellent employee. I will want to work with her anytime and deal with her when I need any storage needs I have.

Angel was good helpful .

Angel was extremely accommodating and courteous. She was very helpful.

Antje was a very good representative she was pleasant, and courteous. She explained things very well.

Awesome service. Quick, easy, and affordable. Beau and Tonja provided excellent customer service.

Steven is doing a very proficient job.

Service has been great!

Great service, and affordable

I went into Public Storage and purchased boxes and tape and I had excellent service thanks to Brenda and Casondra.