Public Storage Self-Storage Units at 1801 W Coliseum Blvd, Fort Wayne, IN

Lori was very helpful she rushed up from the Illinois ave location to help me find my unit.

The beautiful woman at the desk had great energy, was very helpful, and got me a storage unit within 6mins at a discount. Highly recommend.

Excellent experience with shanice she really was so nice and helpful. Felt like I was really heard and understood of my needs of storage. Thank you for being so awesome .

If you looking for a Storage unit I Highly recommend Shanice she is the person for the job she very respect, take her time ,explain everything she very polite and she is always in the office ..

how do I do a review on just my homie

Safe and dry you can bring your own keys with your own locks or you can use theirs which they provide the insurance is a really good idea just in case other than that it's a good place to hold your gear just in case you got nowhere for it to go

Shanice is the best ever she is always in the best mood and makes me feel at home every time I come in love this location

The gal working the desk is rude, and the isles are narrow really hard to get a 26' truck in and out.

I called in to get information on the units and Abi was absolutely fantastic. Very knowledgeable about the business, and so kind. Definitely plan to use them when we move into the area!

Abi was very polite and answered the questions I had about renting a unit

Shanice was very pleasant and so helpful!! She made sure I understood everything and was very clear and concise. She was such a delight to be helped by. I would definitely recommend this storage facility!!!

Wonderful service! Front desk lady was so helpful!

A pretty sufficient place to store my extra stuff. Nothing particularly fancy, but it is relatively secure and has a perimeter fence with exclusive access.

My light in my storage unit has been broken for 6 plus months. Every time I ask about having it fixed they tell me excuse after excuse. The rate is more expensive than other locations for the same size unit.

Damecia excellent service

Helped someone move in not sure on price but it was clean and accessible

Good place to do business I would highly recommend

Abi is extremely kind and helpful with any questions you may have! She will take the time to ensure your satisfaction. Highly recommend!

Great storage

I was shopping for a unit and Shanice was incredibly knowledgeable and helpful! She took me through all the security on the property and the useful tools the property has, like app access to open the main gate. The property was also visibly in better condition than some others I've seen while shopping.

Friendly staff and easy access.

Lori was an amazing help today with my lock. She’s great and was happy to help me with my struggle. Great woman.

Shanice and Abi were awesome in my experience at Public Storage! I’ve rented my unit for 6 months and my unit was very spacious and clean. I also worked late last night and wasn’t able to get all my things out in time and they gave me a grace day as you could say! The really saved me as far not having to pay another month when I only needed a few hours. I would highly recommend their service for storage as well as their customer service and great attitudes!

Shanice provided me with the greatest service and I definitely will recommend her and this storage facility

Shanice is always helpful and has gone above and beyond to help me with storage locker. She is always in great spirit with a smile on her face. Shanice makes the times that I have to visit the office memorable and great.

Shanice accommodated my change in schedule and allowed me to arrive earlier. She took her time and explained everything and answered my questions. She also helped setting up notifications on my phone for the app. She went above and beyond. Excellent customer service.

Shanice was awesome and very helpful, made the process of renting very smooth

Thank you , Shanice for all your help.!!!

Great customer service...clear and concise

Shanice and abi are awesome ❤️ helped me out alot today.

Abi and Shanice are amazing!! Helped me out so much!

Very reasonable rates.

It was excellent, Shanice was a great person. She deserves a raise!

Nice, secure units that you can drive right up to, and their cell phone app is snazzy!

Excellent customer service

Went there autumn and Shanice helped me find the size I want. They were very kind and helpful. Great staff and great price

Great experience. Shanice who works at the Coliseum location is Amazing.

Shanice was very helpful and nice, she needs a pay raise forsure

I would like to say Thank you to Sharice from public storage, she worked with us and made it possible to give me a little more time to get my belongings out of our unit due to our schedules being different than there work hours. She was very professional but also empathetic to our situation. She also returned phone calls quickly and respectfully. She is a new mother and still made time to make sure we didn't lose our personal belongings. I would recommend Public storage on W.Coliseum any day.

I love them guys (Shanice) at West coliseum they are very helpful and they will do the same for you give them a call.😎👍🏾

Damecia,Shanice and Abigayle were very helpful in office during the rental process. Very sweet.

Shanice is the Best ,so helpfull makes it all worth it

Great friendly service provided by Shanice

Shaunice is always very friendly and helpful.. love her she is fabulous 😊😊

Lori is amazing

Lady is kind and honest and very helpful good place

Autumn was such a great help. Thank you so much. Very friendly staff

Thank you Lori for the good customer service and making sure that I didn't leave the office until i was happy with my space.

While visiting your store your employee Lori, was not only open and helpful, but she treated us with so much care and respect, it made me and my wife not only feel like family but made us want to be apart of your team and family as well as client! You have a winning team player in Mrs. Lori

LORI GAVE ME THE BEST SERVICE I HAVE RECEIVED IN MY 30 YEARS OF LIFE.

Autumn was very helpful in finding unit that fit me. I felt loved

Helpful people

Lori was so awesome today and very helpful with all our needs would recommend her and this place

Thank you for being nice, helpful and very responsive

Staff is friendly. The only downside is that the rent increases too many times.

Great place good service. Lori was very helpful with choosing the right unit . Would refer public storage

Had issues with cancellation and pricing. After several days of calls and transfers I was contacted by the District manager at the West Coliseum Boulevard location. Bo was extremely polite and extremely helpful. He resolved the issues and made it right. I am extremely pleased with his quick response and courtesy. He did a great job! Look forward to meeting him and thanking him for his time!!!

This is Donald x Ford I visited your place today and Shanice was very nice and am very helpful I appreciate her and I would like to work with her again if I ever need help while I'm here using your storage thank you

Shanice was most helpfull getting me through the internet process to register. Could have not done it without her. She is so smart, friendly and helpfull. A credit to Public Storage. Thanks

Met with Lori this past weekend about a unit and she's not only professional, but very courteous and more than helpful. Definitely made our experience go well.

Lori at public storage was very knowledgeable and professional at helping me set this up. Thanks Lori.

Well secured and a friendly staff.

Do the light outlets turn on

Maybe you have to have resources or maybe it’s just that I made the mistake of disclosing I am disabled, or maybe it’s just that I’m forever stuck paying their competitor more... I didn’t find the woman I spoke with polite or kind or even compassionate or empathetic. I attribute it to money and the booming business they’re doing as exploit shifts from renting a home to renting a storage space because we all hope to put that stuff in a home again. Greed is a disease. We aren’t going to solve the “homeless problem” until we stop rewarding greed. She didn’t have to be inflexible or aloof, but because she’s full she doesn’t have to be courteous either. Character is best measured by how someone treats those they get or expect nothing from. Integrity only while someone is watching isn’t integrity at all.

Was an amazing costumer to be experience. Lori made it easy for me make the right choice. Thank you!!!

Lori was very helpful, happy, great to work with informative. Safe with health and hard working.

Shanice was extremely helpful!! When I had to switch storage sizes because I had more items than I thought. She made the transition seamless. :-)

Had to transfer unit to a bigger unit and they were amazing, and did it very quickly so we could move right in.

So far they are pleasant and easy to work with. Maneuverability for a large Uhaul is tricky. Be sure to have a helper the guide you. You Will have to back up.

Top notch service Erika found me a the best deal ans got me moves in for a dollar no high sales tatics so thank full than you

So I had a great experience, although My first initial unit was a bit smaller than planned, I was accommodated with a bigger unit by my Branch manager for that location. Shanice is the BESTTT! Thank you public storage

Steph was amazing and helpful during a difficult time in life. Thank you

The best service ever great customer service and i was in and out in no time. Very reasonable price to store . Im very pleased with the location to.

Lori was very polite, and very helpful. I would a absolutely recommend coming to Public Storage for any storage needs. Definitely made me feel like family, addressing and answering all my questions and concerns.

Today, I visited the store on W Coliseum.. Met the Manager, Lori who did an amazing job. Showed me several units and explained all the details fast and efficient - and she’s a great saleswoman! Booked my unit quickly. Thank You.

Great customer service form Shanice she saved me So much money on my storage unit thank you public Storage!

Shanice

i worked with lori she was great. new exacty what she was doing made sure i understood everything and showed me how things work. price was great and location is great! thanks

Lori was very friendly and helpful and made it very easy and fast.

Welcoming environment, knowledgeable staff and very nice to deal with. A bit expensive but that's the cost of storage I guess.

Lori was a great help in determining what storage unit size I needed. Highly recommend storage and service. Thanks Lori!!

The girls are awesome that run that place

Really great experience. Dealt with Lori for both move in and move out. Very easy and straight forward process, highly recommend them!

Lori is very friendly and professional

The employee who helped me during my time looking for a Storage unit while I waited for my house to be ready was Lori. She was very nice and helpful, took me on a detailed tour and answered all questions with confidence. She earned my business and was an excellent help overall!

Lori was amazing and very helpful

Wonderful customer service! Super friendly, reccomended great products and worked efficiently. Thanks for everything Shanice!

Shanice and Lori are AWESOME.. very very welcoming and helpful. I'm totally glad I chose to store here and would prefer and/or recommend every one to store at West Coliseum public storage. Thanks Shanice and Lori...

The ladies are awesome!!! Shanice and Lori were very helpful, friendly, and courteous!!!!

Excellent service and staff very friendly. I was helped by Shanice and she did a great job setting me up and explaining all the details.

The property Manager at this facility LORI MACKS, will not only go out of her to get you the best unit that will fit your needs and budget at that time, she will even show the units too you,Lori is friendly courtesy is at top priority for her no matter what the reason you need to store your things, Lori understands and doesn't judge nor are there any condescending attitudes She is truly a great asset to this company, in all aspects of what she does. she's great under pressure and knows her job vary well and will go out of her way too help in any way she can.

Shanice was very kind and very helpful for me. 5 out of 5

If you need to store stuff

Lori did the best job explaining everything about public storage. She is very business like. Lori made me feel blessed to be a customer at public sorage her energy and enthusiasm and caring attitude changed my day . keep the vibe going Lori .😊

Initially, I called to reserve a unit I thought would be adequate. Lori encouraged me to come and see the size, and I'm glad she did so. While the size of the unit was possible, I thought the movers would have a difficult time getting things through the door, and it would take them longer to unload. Right away, Lori showed me a better unit, which turned out great! When I vacated, it was before business hours, so I called to see if I had to come to the office to sign anything. Shanice assured me all was well and nothing further was needed. From start to finish, Lori and Shanice were professional, personable, and informative. They exemplify quality customer service.

Shanice was a great person to work with! She was always polite when calling for reminders and assisting with any questions!! She made the moving process easy! Lori was also very professional and kind when she opened my account!! You ladies rock

I didn't really know what to expect i walked in and shaniec walked me though it had a locker key in maybe 20 mins didn't really time it

LORI IS THE GREATEST EVER!!!! SHE HAS GONE WAY ABOVE AND BEYOND TO HELP ME!!! SHE REALLY DOES CARE AND SHE HAS THE BEST ATTITUDE EVER!! SHE HAS HELPED ME MORE THEN SHE NEEDED TO!!! THANK YOUR LORI FOR BEING SO WONDERFUL!!

Shanice was super helpful and very friendly. She made sure I understood everything and made me feel comfortable. Definitely recommend!

Lori has always been very kind and compassionate in helping me with my storage situations Thanks 🙏🏽

Friendly people in the office. Always responsive to any questions whenever I ask. Lori, the site manager is aways friendly and greets you like or a friend. She and her staff go the extra mile to make sure things are taken care of right away

The woman at the desk was kind but they dont mention the excharges on top of the one time admin fee of about $24. There is a $20 lock fee because you HAVE TO use their locks. A $11 insurance fee. We storaged a few items for 2 weeks and when we went back everything felt moist and some items had evident water spots. If left longer it would have definitely molded, one chair we might have to toss because of this thankfully it was cheap. The "door knobs" to their 10x10s is a joke and took 5 minutes to open because the little loop you pull to open the door was half rusted and jammed. It is also hard to get a moving truck into many of the isles even the smaller 17ft ones are a tight squeeze unless you want to reverse down the long isles. So not worth it if you have other options.

Excellent customer service from Lori. She was polite and very helpful. Highly recommend.

I sent my 17 year old son to get information on unit pricing and size, he called me when he left there and said they rented him a unit! I had him turn around and go back to cancel, he did and they stated he would not get a full refund! I called was told the person who rented the unit was the only one I could talk to and she wasn't in, I asked for her manager which they told me was Bo. I Called him twice no phone call back and as of today my son was refunded $15 out of $63.95. Very dishonest business. Go somewhere else that is more honest.

Will take money but won't talk about account

Good Service! I was helped by Shanice Moore. She made sure to explain things well and made the process smooth. I even needed to come back for an extra storage at the last minute before close and Shanice saved the day! I recommend!

Great service with Lori. So nice and very helpful. Recommend coming to see her. A very smooth process🙂

Shanice helped me set up an account and gave me excellent service!

I stopped in to pay my rent. Quick and courteous service as usual!

Shanice is the funniest most easy going person ive come into contact with. Her humor brightened our day !!!!

I want to give a shout out to Shanice and Lori at the Coliseum location. Those girls know their stuff and helped me pick out the best option for what I needed. They didn't try to over sell or offer me services I didn't need. They were honest and just great. I would definitely recommend asking for either one of these knowledgeable ladies for help when renting a storage unit. Thank you so much ladies! I appreciate everything you did for me!

There not bad, but they are pricey, but if you need public storage this is a pretty good place.

Very personable, helpful staff. Appreciate Lori and Shanice. The storage unit is adequate and this is my 3rd year storing my classic car. Thanks for all their help!

I needed to renter a locker sized unit for 3 weeks. Lori helped me get it up set up. Three weeks later, I went in to inform them I emptied my locker and Lori was on duty. She remembered me and we had a great conversation. Lori is a wonderful member of the public storage team.

Assisted by Stephanie.

Great everyone I came in contact with was very friendly and helpful I love this place so far

Lori was very informative and very friendly ! She's extremely knowledgeable about the units . Great asset to your company !!

Lori was very helpful and helped me get the best deal possible. Enjoyed the experience.

Stef was very helpful and nice. She got me in and out very quickly

Lori was super helpful in getting my storage rental set up

Great service and friendly staff. Will, was super helpful and answered all my questions.

Great service!

Shanice was funny, polite and very helpful! Great employee

Stephanie gave excellent service very knowledgeable and courteous

Love the staff at this location everytime ive gone into pay my fees shanice has remembered me and my girl friends names and shes always polite and extreamly professional 10/10 recommend this location if you need a storage space

Very tight corners if you're pulling a trailer to maneuver in this place as you can tell by the poles that are bent over pushed back on the corners but other than that very clean nice buildings and storage units seem to be well maintained closes at 9 p.m. is the only downfall as you cannot access your storage unit after that until the next business day

Lori is amazing and funny as hell!!!!! Rent from here please

First off, LORI, she is the person you want to talk to if you need a unit! Especially if you need help figuring out what you need and what size unit you need. SHE WAS AMAZING AND SUPER FRIENDLY!!!! She actually cares about people and it shows. I hope she gets paid the big bucks because she deserves it. I needed a storage unit quickly and had never rented one before. I also was very short on cash and couldn't spend a ton. This was all while moving from one place to a new place. Lori was the person on duty and she treated me like a friend. She helped me figure out the size of the unit I would need so I wouldn't be overspending on space that would go unused. She also told me about the need to insure the items in storage, which I didn't even think about. She made me feel a lot better about the whole thing and anytime I go to the property I want to swing in and talk to her because she was SO helpful and nice!

Lori was helpful and attentive to our needs. She was patient and answered all of our questions. Would love to work with her again.

5 stars hands down! Will helped me with everything I needed! Couldn't ask for better customer service!

Lori was great ! Best customer service provider I've had in a while. She went above and beyond.

Excellent customer service

I had been put out of my on campus apartment and needed somewhere to put my clothes and things. Lori was a huge help during my ordeal. Her customer service is threw the roof. She is hilarious and amazing. The world could use more people like her.

Thanks Will! Made our difficult situation a little easier and did it with smile. Will recommend!

Will's customer service over the weekend won Public Storage a customer for life. Thanks again for helping my family and making the process so simple.

Great cheap storage place!

Great place to do business with friendly staff and no hassles.

Highly recommended. Staff is phenomenal!

Excellent service. Will continue to do business here

Getting started was very quick. Great pricing. The manager Will is the best! Made the whole process very smooth and easy. Would highly recommend! A+ customer service. Out of all the public storage in Fort Wayne, this location is my favorite!

Get professional staff. Clean place.

Lori gave me the best experience I've had on getting a storage unit. She was the most helpful and sweetest most kindness lady I've met . Any questions or problems I had she was there to answer them and take care of my every need I had I really recommend this place I give it a 10 out of 10 . 5 stars. Best most fantastic person I've had to help me with everything I needed. I thank her from the bottom of my heart for going above and beyond for me and maken my move the best. Thanks lori

Austin helped me and my girlfriend and was very nice and thorough. Will definitely recommend to others!

Spoke with Austin he was very friendly and broke everything down to make everything easier to understand for a first timer like me. Love the location and the hours are convenient and I feel very safe in storing my personal items with them.

Lori was very friendly and helpful. She answered all of my questions. I will rent from them in the future.

Once clean lot and a very friendly staff. Would recommend to anyone

The Management has gone above and beyond to help me with any issues I have ran into. I highly recommend this place

Austin was excellent. Very kind and helpful.

Fast, friendly service! 10/10 would recommend

That dollar special( make sure you get all info befor hand) other then that , bluffton rd mgr was very helpful

Well kept property. Lori was very informative of pricing and sizing of the units. I would definitely use this public storage again in the future and reccomend to all to do the same

Lori was very professional and courteous to helping me with whatever I needed. She went above and beyond to make my experiencing in renting as easy as possible. Your property is very well kept up with and clean. I would definitely recommend y’all to others who need a storage facility.

Was in a pinch and needed a storage unit to move. Went and saw Lori Mack's here and she was amazing. Understood my needs and helped me every step of the process. Thank you Lori

Lori was incredibly helpful and very cheerful! Will send all my friends here!

Austin was absolutely amazing! He exceeded our expectations way beyond what I was expecting! This seems like such a nice place and he is a wonderful employee :)

Met Austin, he was very helpful and had great customer service. Would definitely recommend because they have really great prices! Not to mention they are outside and you can drive up to your unit and not worry about stairs!

Will at Public Storage on Coliseum BLVD was very upbeat and helped me find the best storage unit for my situation!

Austin was very upfront and very helpful!

Ok place thanks

Lori was very helpful in bringing me peace of mind with my account. She is very appreciated.

William gave my family and I excellent service when we rented our unit. I would highly recommend coming to this location!!

I just wanted to say that this place has been wonderful to work with. Lori has been so wonderful to work with she takes the time to actually help

Lori and Will are very helpful and friendly, they take you step by step and put you at ease! The storage units are reasonably priced and they have awesome discounts that save you money!

Lori gave us a fantastic deal. Shes very nice and explains everything easily.

Will was a ray of sunshine in a rainy day for us at this location. He deserves to be commended and appraised for his hard work and kind words we will definitely do business in the future due to Will

Will was great. He helped get me started and answered all my questions!

This was my first experience using a storage place and they made quick, simple, and were very nice. I will definitely refer friends and family.

Lori was fabulous to work with. She was very knowledgeable and answered all my questions. She was very friendly!!

Will is fantastic! VERY FRIENDLY!

Will helped me figure everything out and got me into my storage unit. Very helpful and nice I really appreciated it! Thanks Will!

Went there for a friend. Easy access clean but could of been better on the Security I notice that there was multiple places in fence where the fence was broken down if you wanted to you could just walk in from off the street.

Friendly staff.

Lori was a life saver in helping me get the proper size storage on short notice. She was very nice; with excellent customer service. Thanks again!

Lori is always kind, knows me by name, always helpful when i need it. Highly recommend

The manager Lori has extremely helpful and courteous. I moved out of state so her help and information has been extremely vital. Great place.

Lori was extremely friendly and helpful! We have used Public Storage for years and have always been happy with it. Our most recent visit was the best by far! Lori was efficient and allowed us to see the space to ensure our item would fit. She handled our paperwork so fast and with such ease it was a pleasure. She explained everything completely and really treated us well. I highly recommend!

The manager Lori was awesome to work with. Very efficient and made sure we got two units close together. Would absolutely use them again for my business!

Lori is the sweetest lady and extremely helpful, she was pleasant the second I walked through the door and made sure I got what I needed with the best deal. I’m glad I chose public storage for my recent storage needs. Your company is very lucky to have Lori as an employee. I was not paid or compensated for my review with Public Storage, I genuinely am extremely happy with my visit and the experience I had.

Fast Friendly cost efficient

After a rocky start I’m happy to change my review to a 5 star. From the district manager to the location manager they have really improved the service at this location

Lori is very professional thank you.

Thank you! Professional staff!

There is no handicapped access to the office so I had to sit outside while paying my bill but the man behind the counter was very helpful

Joanna and Lori were very knowledgeable and helpful. They really made things effortless for me.

Joanna was very helpful she help me get everything I needed. Thanks so much!

We had an amazing experience here, even after a small snanfu between the call center and the local facility the ladies here were helful, informative, and understanding and gave us great customer service the entire time. They answered questions throughly and even gave us helpful suggestions on how to get the best use of our space and protect out items while in storage.

Lori and Angela were amazing! Excellent customer service.

Customer service from Angela was fantastic, pricing was great she got us in and out in an efficient time 10/10 would recommend to everyone.

Angela was very helpful, and informative. And she dealt with our needs in a fast efficient manner. And dealt with a difficult customer before us, in a very professional manner. Great job!

Jessica did an outstanding job of entering me into the system. She was friendly, knowledgeable, and professional. Excellent service.

Angela was great. She took her time to make sure we were getting the right size unit. She took us to show us the unit, made sure we knew how to lock it up too. Made sure we had covers and everything to help our move go smoothly. I will recommend public storage and to speak to Angela. Thank you so much for making this so easy.

Average storage facility

Jessica is awesome!!! Super helpful and beautiful!!!

The Manager Jessica was very polite & knowledgable. She is around property a lot so I'm really not worried about security.

It was nice to have someone friendly and knowledgeable about the property. Mark was helpful with all my questions. The property looked well maintained and made mine and my fiances decision to rent here an easy one.

nice price for the size of the unit

Excellent and fast service, Wendy made my reservation a smooth process! Prices and specials were pretty decent, but overall I'll definitely recommend this place nonetheless!

Wendy was very helpful. She explained everything and answered all of our questions. The unit works perfect for us.

My second time renting storage through them and I love it. I love the professionalism. Wendy was amazing! She even tried to save me money by offering me a smaller unit with what all I was packing. If you need storage, public storage is the way to go!

Wendy was very friendly and easy to work with!! Thank you for taking care of us today.

I went into today and got my unit and JESSICA was awesome she explained everything to me and was the sweetest person. You need more workers like her. I know if I ever have a question I know who to ask for and that is her. I advise anyone who goes to this location to ask for her.

Jessica did a great job setting me up. I would definitely recommend talking to her. She will get it done.

came here to get a unit and couldnt figure out what size i need. luck had it jessica was there and once i told her what i was storing,she showed me a unit and i be damn if it all fit..so for her knowing her stuff..five stars she was so helpful and always smiling..the greatest

Great service Jessica was very helpful.

Jessica was so awesome!!!!!

Wendy was awesome!!!! Give her a raise please! I was having a meh day and she made me giggle!

Great facility.. Safe area...

Jessica was fast and efficient in helping me get the right storage for my needs.

Wendy was great, she suggested the perfect size and was extremely helpful ☺

Wendy was very helpful and very sweet with my move in.

Wendy and Jessica were both AMAZING! They made it simple and easy for me to get a storage unit. Will definitely be using this storage facility for a long time

This place is awesome and Jessica was very helpful. First months rent was a dollar and they had a lock there for me so I didn't have to go get one. I had a locker here about ten years ago also, same great experience this time. Thanks for making it easy and fast to get a locker! The only way i can think of them to be better is if they helped me move my stuff in. :)

Had experience with Wendy, she was very helpful explaining storage sizes and need!! I Will deffinetly recommend this site to others!!! #5Stars

The office staff was courteous, friendly and proficient. The check in process was fast and easy. Wendy and Jessica are truly assets to the Public Storage Brand. They take pride in their work and do not Fein customer service, but actually do place the customer first. Perhaps Public Storage should use their attitudes as a blueprint for future associates. Thank you ladies!

Manager Wendy super nice

Wendy and Jessica were both very attentive, knowledgeable and friendly. Best customer service experience Ive had in quite awhile! Thank you ladies!

It's a great store very well kept , Jessica and Wendy were very understanding and respectful when I spoke with them . Deffinitly a place I would come back to if ever needed again .

I don't give this place any stars. Has anyone that has stored there stuff here remember a tv being in the front office? If so would like to speak to you. Our storage unit was broke into and they stole stuff out of the unit and the managers are saying they didn't have cameras. I no they had a tv in the front office and it's no longer there any more. Thanks

Very nice services and Wendy was a great help! You won't be disappointed!

Wendy always helps me and my wife out so much. She is always leading an helping hand and never fails to make us laugh and smile. She is always there when we need her.

Good place to store your stuff

Public storage is a great place to store your belongings. Jalisa and Wendy are top notch when it comes to customer service.

The prices are outrageous, the customer service is horrible, and it's very dirty. Absolutely would never recommend.

Yara & jalisa

The gate is broken and anybody can get in at any time of the day there is no lighting it is not clean the staff is not friendly

Wendy was wonderful. Showed us the unit, handled the paperwork quickly. Great place to store our stuff before a big move.

I am having a very bad experience with Public Storage here on Colusiuem I have been locked in their gate for almost 2hrs. I'm aware that they close at 9pm I arrived at 8:55p tried to get out at 9:02p and here I stay 10:44p was not aware that they would not allow you to exit once you are in. When we enter department stores and they close they do not lock their customers in after hours. This is a very very horrible way to treat your customer Public Storage.

Laura was very helpful during the process of renting storage. Wish I had done it sooner, very easy.

I have used many storage companies in the past due to distant relatives who are hoarders. It's always easy to access my unit and pay my bill at public storage. Laura is always very helpful and relaxing. 5 stars

Laura was awesome with helping me with my needs

She did her job perfect !

Shannon and Kathy were wonderful to us and helped us set up our storage unit. Public storage even offers automatic payments! We loved the service we received and they were very knowledgeable and professional. Thank you ladies!

Shannon and Aarons were most helpful. Thank you both.

I was helped promptly after walking in and was greeted with a smile and a pleasant disposition. Laura, assisted me in choosing the right size unit for my needs and made everything as quick and painless as possible. I will continue to use public storage.

Laura was very helpful and nice. Would definitely come back here for any storage needs I may have.

It has been a very long day and even though i was late the ladies (sorry I do not remember their names) were very helpful. I appreciate you ladies and I am very grateful for your kindness and understanding. Thank you Thank you Thank you!!!!

Very shady place. Not very helpful. I have rented a unit for over a year. Wish I would have went with another company. They even canceled my insurance and have not mentioned it, also increased my monthly payment without my knowledge. Do yourself a favor and go somewhere else.

Kennie was great!!!!!!!!!,!

Until re entry I had a unit at this location. Shannon had helped me set the unit up for my needs and had also helped me throughout my entire stay and when I needed to close my account. She's been very helpful and friendly every step of the way. Thank you so much for your great service.

The employees at Public Storage have really great customer service to ask if you questions about their services and renting from them they answered all my questions

Came in too public storage ask a few questions willie an talitha where very helpful answering all my questions

Willie answerd my concerns i had very nice an polite

Shannon is a wonderful person she helped me and she answered all my questions that i had.

Service was good very respectful employee

Shannon was a wonderful help yesterday when I was looking into getting a storage unit. I came in ahead of time to just look at the space to make sure my items would fit. She helped me pick the best size space by asking simple and basic questions of what I'd be storing. She proved to be a true storage expert! Shannon also helped provide me with items to help secure my things while storing. I'm very thankful she covered them with me, I had no idea. She helped take away some of the stress while moving and even gave ideas how to pack my items to maximize my space. She keeps a secured property and, in my opinion, went above and beyond for me. The experience was great and I left feeling better about getting the storage unit. I cannot thank you enough.

Talitha did an awesome job! She was quick with the process and got us. Taken care of with no problems!!! Keep up the good work lady!!

Talitha and Shannon will take good care of your storage needs with great customer service.Thank you lady's. Norm

I went to public storage an talitha customer service was great

I want thank Talitha for the service she gave me she was very polite n was able to answer all my qe

Talitha was very friendly and relieved a lot of stress of moving for me. Thank you Talitha.

Shannon was really nice, high spirited and really informative about the units. First time getting one and im glad she showed what at least I would be getting and if it was okay with me.

Had great service Aneadra is Great

We called a couple weeks ago and spoke with Shannon about transferring to a larger unit so my dad could store his car. Today when we came in, Shannon had set back a unit for my dad to transfer to for his car. She was very thorough when showing us the space and made sure the car would fit before we finalized the paperwork. She was polite and professional and made sure my dad had every thing he needed to store his car.

Wendy was extremely helpful and friendly . I would recommend this site to family and friends.

Willie was great! Had an enjoyable conversation with the young man.

Outstanding service! Stopped in to ask about car storage for the winter. I was surprised and amazed by the wonderful service I had received from their property manager shannon. She was friendly, polite and knowledgeable.

Shannon was wonderful and very helpful getting me started on my storage unit. I like the maximum locks used and that the facility has specific gates hours. Again, thank you Sharon for your help.

Shannon was most helpful during the entire process of renting my storage unit. She gave the best advice how to keep my items properly protected and the best ways to secure my unit. She was very informative and polite.

I've rented from public storage many times and I always rent from Pauline. She is very educated about the information and makes sure all your questions are answered. She takes the time to fully explain the information so there's no misunderstanding.

Had a great visit with Pauline and Willie they helped me a lot.

Willie and Shannon were awesome! Willie got me a great deal on a short-term unit after I explained to him what I needed. The units are very roomy and clean too. I like that the area is gated with passcode entry as well. Would rent again ;)

Excellent Experience. Cheapest on-line rate I found in Fort Wayne. Wendy and Shannon were very helpful and friendly. The facility is quite secure.

Wendy and Shannon were fantastic today! They were helpful answering all my questions and set me up with my store unit. It was the perfect size for what I needed and a great price, too! They also gave me lots of information how to properly store my items and keep them protected. Thank you ladies! I will come back to Public Storage any time I may need a storage unit. Again, thanks ladies. You're wonderful!

1st time user of Public Storage, Willie made me feel confident and comfortable in storing my property at this facility. Willie was knowledgeable and very helpful, easy to communicate with. Thank you.

Thanks Janel!

Pauline was very helpful in her suggestion and knowledge of moving accessories. I had a great experience overall with Public Storage. Thanks to Pauline Lymon. Sincerely, Derrick Dennis Louisville, KY

Thanks janel it was perfect service not one thing was out of line

Thanks janel

Awesome service was in 10 minutes to close and the girls helped me anyway. I was expecting to be rushed but they were courteous and patient. Very informed and thorough. It was surprising and I am very pleased thank you ladies Janel and Shannon

Called and wanted info and Holly answered my call and was able to answer all my questions about what I was looking for and when I needed the unit,I ended up not needing a unit because I did not make the move but I would highly recommend them to anyone looking for a storage unit!

thanks janel and shannon!

Janel is so WONDERFUL and PATIENT. I am very impressed with her knowledge, professionalism and wonderful attitude. Highly recommend Public Storage just because of her alone!

The service here is phenomenal! I have been renting for a while now and everyone's always very helpful from calling with friendly reminders to walking you through every process step by step. Thank you Shannon and Janel for all of your help today. Keep up the good work!

Very knowledgeable great service thanks again Janelle!

Janel thanks for great service

Holly was very helpful and answered all my questions.

Holly was Great!!! Very professional and extremely helpful.

Holly was wonderful to work with. She made this experience less frustrating than I was expecting. Thank u.

Holly

Holly was very helpful and pleasant. She assured my storage unit was clean and the appropriate size. I was in and out within 30 minutes.

Thanks Janel and Holly for a fast and easy experience. Very pleased.

Jane was a great help with my storage needs.

Janel and Holly were very friendly and curtious thank you for your help.

Pauline was very helpful and frendly

Janel was very helpful and you can trust her with everything you need to know about storage units and even got a unit for ourselves!! :)

Was in on 6/13 Holly was very helpful. Great customer service

Great service from Janel

Janel Robertson was such a Great Help to me she's very knowledgeable and polite! Great Job!

Janel Robertson did a wonderful job assistancing today thank u for help I appreciate you very much

Janel Robertson was very helpfull and answered all my questions I had!!! Great service!!!

Thanks janel

Thanks janelln you were so heloful and nice, explained everything.

Great prices, Excellant service, Will continue to do business with.

Great service nice person and very helpfull. Janel was great to deal with

Erica provided great customer service. Would recommend this location.

Rented at this location and Pauline was excellent in helping me get everything set up.

I spoke with Erica and she was very knowledgeable and helpful...she showed me around and answered alot of my questions plus gave me more helpful tips

Service at this location was outstanding...Erica was very pleasant and helpful

My experience @ this location was outstanding. Your manager Erica was very helpful and very knowledgeable. She was able to answer all my questions and even had some very helpful questions for myself, helping me in deciding on the correct size of a unit I would need. I have checked out other storage places and this one by far exceeded my expectations. When the time comes that I need a storage unit, I will definitely be returning to this location!!

Erica was very friendly when I went there to look at the facility. She was very helpful and answered all of my questions. She made sure I was looking for the right kind of space for what I needed.

Erica went beyond customer service. I found my lock with plastic bag wrap around it, confused I ask her what it meant. She does this to keep lock from getting wet and freezing she then followed me out to salt around my storage. Told her I would be more than happy to tell anyone she rocks!

Erica is the most wonderful manager I have encountered at public storage. She is kind and remembers me everytime. She makes it personal not like I'm just a number. Ty for having a manager so wonderful... every manager should strive to be like her.

Erica was a great help. She was very knowledgeable. She showed me around the facility and answered all of my questions. Erica was very friendly. I hope to deal with Erica again in the future!!

Your customer service rep Janel Robertson was very helpful, she gave me a very informative tour and was helpful in my purchases of boxes and packing materials such as tape and bubble wrap. She explained the great deals you have going on at the time and I will be using your facility in the near future. Thank you Janel for all your help.

I needed to vacate and fast, Janel helped me and fiance out, she was very pleasant and was very knowledgeable, I would love to have her help me again in the future!