Julie was amazing today she helped me with all my needs. I recommend her.
I started my rental agreement in September of 2023 for $114/month. In March of 2024, rent was increased to $141/month, and in September of 2024, rent was increased to $173/month. This is a 52% increase in 1 year of being a customer. It's unacceptable. The girl at the front desk is nice and knowledgeable, and the place is pretty clean. You have to purchase one of their locks and you can't access the property after 9:00 pm. Using their app allows for easy entry / exit.
Julie is an awesome employee and she is always helpful when I come into the office.
Julie is an awesome employee!! She always is helpful and is always smiling!
Julie went above and beyond she was amazing helping me get as storage unit she showed us the most affordable unit and convienent space for my needs I will be using this property and definitely recommending to friends and family in the future.
This is the cleanest, and well staffed Public Storage in the Tristate. Julie is friendly, knowledgable, and super helpful.
Julie is the absolute sweetest, most caring and helpful person. Highly recommend storing with this Public Storage and ask for Julie! She went above and beyond to meet all of our needs!!
Julie was fantastic kind and very friendly..you need more employees like her!
I had a very pleasurable experience with Julie today. (6-1-2024) She possessed outstanding customer service. She heard my situation, communicated with me honestly and showed her willingness to work with me if it were available at the time I needed to rent a storage unit. Thank you
This is the best Public Storage in town! It's very clean and the staff are very friendly especially Julie. She was very helpful which made the entire process less stressful!
Julie Burden was excellent, above and beyond excellent service. True asset in todays world.
Very clean units & lot. Out of all the Public Storages I’ve rented in town, 7100 E is the best! + the property manager is amazing & beautiful, she cares about her customers & belongings.
Julie is a hardworking and driven individual! Every business deserves an employee like her! I would recommend this storage unit to anyone!
I truly believe that Julie burden is an exceptional employee with a lot of potential and she is great with her customers. She is a great person and a hard worker
Awesome customer service, friendly and very knowledge!!
Best service ever. Julie did a great job!
Julie has great customer service !!
Stevie Boyle was awesome unlike others. Go see this woman she is awesome. Also please get her golf cart back.
We love Julie ❤️ thank you for your help sweetheart ❤️
One of the best facilites, well kept and clean, quite secure. Julie is there to help regardless your needs, I have had the need to switch units, borrow a lock and ask her to open the gate for me. I would definitely recommend this facility to everyone.
Excellent customer service and the property looked pristine! 10/10 would rent again!
Stevie was great getting a 20×20 unit set up for me! She went to extra efforts helping me!
Julie was very helpful. Thanks alot!
Thanks Julie for helping me rent a space.
Great clean facility and service
Troy at public storage was so helpful today. First time owning an rv and getting it stored and he made it an absolute breeze! He was so kind and was so patient with me as I had to make multiple trips to my vehicle to grab the required paperwork! I know I’m gonna be so excited to rent a space here especially at such a clean a friendly facility!
Clean facility. Julie was very friendly and accommodating
Julie was great the property was clean and service excellent.
Hands down the most poorly managed business in the Evansville area. Rude staff and consistently fail to meet their obligations.
This is the best storage facility I've ever used. Super clean, friendly staff...they even have a cool app to open and close the entry gate. Fun stuff.
Best storage space in the area!
Very friendly service to set up an account.
There was a huge mix up with the unit that I rented. When the movers I had hired arrived with a truck and trailer full of items for storage, there was someone else’s lock the unit we had just rented. Since it was five minutes after the office closed, there was no one there to help. Not knowing what to do, they found an empty unit and unloaded into it. The regional manager called me himself and apologized profusely for the mixup. They took full responsibility. In fact, he went himself and moved my items from one unit to another. I cannot say enough good things about Public Storage! We are all human and we all make mistakes, but they definitely make it right when something goes wrong.
Great experience thanks to Julie at public storage. Never rented a storage unit before and had accidentally rented too small of a size which I didn’t find out until I got there. Called the office and Julie came out and showed me the different size units and was able to help me transfer mine all in the matter of minutes. Which was great because I’m set to move tomorrow and then I catch a flight across country. Thanks Julie!
To pricing highest place in town rates have increased several times its time to go somewhere else do not recommend here i was just lied to don't come here
Brittany was so friendly and so helpful! I couldn’t have asked for a better experience with my first storage unit
Great stay. Closed account out when I moved out. Communication was not reaching right people I kept getting emails, collection notices, unanswered phone calls, and repeated telling of my issues even when telling them over & over I was ready out. They kept trying to charge my card, but eventually got it together, I guess.
11/10 Customer service! Brittany and Julie go above and beyond for any assistance or questions. Great experience, place is in great condition, and the positive and helpful attitudes and service are beyond great. Thanks Julie and Brittany!
This is a very clean facility. Brittany helped me today and went over and above to welcome me, explain the operations, and show me different storage options to make sure I got the one that best suited my needs and budget. I definitely am confident that I found the best facility.
Absolutely beautiful service..Julie was extremely helpful and professional...today's experience was excellent.
Julie, the property manager @ 7100 E. Indiana St., Evansville, IN office was professional, attentive, personable, kind, and knowledgeable when she helped me with storage unit rental today, 9/16/2022. I have found customer service with PS to be as excellent as it was with Julie and her team today. Very grateful.
I have rented storage here several times. It’s always clean. I feel my items are safe and secure here. Today I moved out of my storage. I went to turn in my key and I met an employee named Brittany. Britney is high energy, smiles a lot, and made me feel noticed. I like the storage rental, but her customer service was amazing
Great facility and staff! In my experience you couldn't ask for better!
I came in person and met with Brittany and Julie and was able to secure a climate controlled unit. They were exceedingly helpful and pleasant to deal with. I would recommend them to anyone. We had to do some paperwork and they were easy to communicate with and all smiles:) The property looked fantastic. I am so happy to have the facility to work with.
Update...Mr. Demarco a regional manager called me and was very understanding and helpful. He stepped up for the company and made me feel like something of value. I will definitely consider them again in he future.
I would have given them a 5 star rating if it weren't for the local problems. I believe Mr. Demarco will ensure that all gets resolved.
I have been renting here for 8 months and recently needed to downsize from a 10x10 to a 5x10 and let me tell you I didn’t even think about renting a storage unit anywhere else. Accessing the unit is a breeze and the customer service is incredible. I walked right in and was immediately and enthusiastically greeted by Brittany and Julia. They explained everything so well and showed me the storage unit before I signed which I thought was so helpful. If there are any questions or concerns you have they are there to help. Truly the best place and easiest way to store your stuff. Also you don’t have to worry about anything getting stolen as the location is in a safe area and there are cameras everywhere and the locks are very study and only have one set of keys and they’re yours.
I wanted to change to a larger storage space. Brittany and Julie were so helpful with the transaction and explained everything in detail and got me closed out on the smaller unit and set up on the new one without any hiccups in under 10 minutes. Thanks for making it easy!
Julie gives great service and goes above and beyond for her customers!
Had a great experience today. Brittany and Julie helped me find the best unit that was best for what I need it for. Everything was clean and the staff was very friendly. I highly recommend coming to this location for your storage needs.
Paula did a excellent job taking care of a billing issue that I had for a few months Paula came over from another town of Newburgh to Evansville in.She stayed over a hour helping me out.These people you have in Evansville are very professional and really want to help.I have been a customer for 28 years and will continue.