The price you pay for a small 5x10 is ridiculous. They raised my rent 20.00 after being there less than 6 months. It's 73.00 for a small storage! I'm taking my business elsewhere.
UPDATE: RENT HAS NOW BEEN RAISED TO 81. MONTH. THEY STATE ITS DUE TO DEMAND. I CAN GET STORAGE UNITS ALL DAY LONG SO THATS NOT TRUE. IM MOVING TO A LARGER UNIT PAYING HALF THE PRICE AT EXTRA STORAGE SPACES.
Please note that Public Storage ASKED me to write this review. It pertains to the Green River Road site in Evansville IN.
The space is OK. It's clean. They painted the site this summer. The ceiling liner in this and other units is torn. The door needs maintenance. There is no on-site management; you have to use the kiosk or go to another site in Evansville.
Public Storage raises rates soon and often. I rented this unit at $56; six months later it went to $64 or similar; a while later they proposed $75 or so but gave me a four-month delay. It was about to go to $99, while still being advertised at $62 for new tenants.
So I asked "you mean you're going to make me move all my stuff a few doors down and pay the signup fee again just to get the price back down?" and the answer from three levels of management was "Yup!" So I moved.
Still, PS has the lowest rates in town by a few dollars, and moving a few doors down in six pickup loads was easier than choosing a new supplier. So I'll save about $400 the first year for two hours of work -- on a 95-degree day, and I'm over age 75.
My name for this kind of attitude toward current customers is "user-hostile."
It seems like a great deàl the price isn't too high until 6 months come round n they do some kind of review n raise the rent 20. Every 6 months smh so it started at 79 n when I decided I'm not doin this anymore was because it was at 140 um...no I don't think so. So I go out the n everything is wetish moldy n my shelves n curio cabinet started to crumble n fall apart so they couldn't be removed so I would say definitely DO NOT go there
Julie was amazing today!!!!
Julie helped me today at green and she was so helpful and kind!!
I had a lot of questions and was concerned with size of unit. The lady helped me with all my storage needs, I believe if any business had Stevie Boyle, working there they would be successful. She went behind her call of duty way to go Stevie boyle
Troy was AMAZING.... He was VERY professional, polite, kind and polite. Overall it was a very great experience. He was also very helpful... Definitely recommend THIS place ☺️
Stevie is very helpful and friendly. She answered all questions. Her knowledge is AMAZING
Stevie was amazing with the wonderful service provided!!!!
Shout out to Stevie for being such a a welcome relief during my time of need and exhaustion!
Stevie's professionalism is top notch and the fact that she was so kind gave me such comfort!
Thanks again Stevie!
Stevie is very nice and polite and very helpful. Talked me through it all. She is awesome. Thank you
Stevie was great at helping me set up a 20×20 unit!
Public storage is probably the best storage unit business around here. Stevie was so helpful and made the experience wonderful!
If you need a storage unit Public Storage is the place to go. Stevie thank you for being so helpful and making the overall experience amazing!
I have to say that have had issues in the past with public storage, but the last few years have been pretty good. This location with Stevie has been one amazing experience!
Thank you so much for all your help today Stevie!!!
Best storage I’ve ever used!
Great place to rent from and Stevie is an amazing manager l, very helpful.
Get place and friendly service.
Facility is well laid out, easy access, well lighted. Well managed.
Stevie and John were great. The property was clean and service excellent.
The people at this one are so nice and gave me another day to clean my unit out
I called for info and spoke w toppings last name Stevie, she was helpful and so sweet.
The girl Stevie that works here is awesome! She went above and beyond for me and my fiancé today! She went and retrieved something for us even though we were late on payment! It makes me really happy to know there at still good people left in the world.
Expensive. Rent goes up each year. Update. They gave me a reprieve for a year but not are back at it again. Stop raising the damned prices. Time to look for a different place. There should never be price changing during a tenure. Update2. They were wanting to raise rent $50 a year, so I moved my stuff to different storage. This place is crooked. Avoid it.
Amberen Troy at the public storage were very helpful I couldn't ask for better help with getting my storage they were very nice and helped me so much and I will definitely be coming back here if I need a storage again they need to be acknowledged for how how amazing they were with helping me I am very grateful for them.
Overpriced, bugs in everything. Don't recommend at all.
The girls were so helpful and friendly. Our other storage unit wouldn’t let out moving truck in on the morning of delivery on an out of state move! They were able to get us a unit and get the truck in with no hassle while still spending time answering questions and proving proper information.
The facility is so easy to use, spacious and clean. Easy to get into and out of and plenty of room for trucks and vehicles.
Thanks again for all your help!!!
They are awesome, & helped me out so much, & went an extra mile or 2 to do so! Thank you Paula for all your help! Very good customer service & business management!!
The amount of spam you get after contacting these people is crazy! Don’t contact them!!
Paula is awesome! Courteous, professional, and went out of her way to get me the info I needed. Highly recommend!
Was freaking out about my storage unit. Miss Paula was able to answer all my questions & resolve the problem. Fantastic service! 10/10 would recommend Ms Paula with Public Storage on North Green River Road. ❤️🔥❤️🔥💯❤️🔥❤️🔥
Love the app I can use to open the gate to get in. How u have to have your code to get in and out and cameras surrounding the place.
Excellent customer service from Paula. I would give her 50 stars if allowed. She always goes above and beyond to help with any needs I may have. Thank you!
Best customer service ever the property manager Paula amazing and customer oriented as we the district manager James
Couldn't have been easier to get a unit on very short notice -- all online. Seems to be a well run organization.
Paula ur the best 👍🙏. Public storage is such Good & neat place. Automated mobile door gate opner. Works perfect for me .
Paula was very helpful and was very nice.
We’ve had a storage unit with Public Storage for a number of years. When we have a question, a key stuck, anything we need to talk to someone about, we’ve always had nice service. Most recently we talked to Paula, who is based at the Green River location, about sizes and pricing where our unit is. She definitely exceeds expectations in customer service. Not just kind attention, but sincerely enthusiastic and thoughtful of our needs. We highly recommend Public Storage for a safe, clean place to store things and if you can find her . . . Make Paula your contact person :-)