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Public Storage Self-Storage Units at 1512 West Jarvis Ave, Chicago, IL
Address
1512 West Jarvis Ave
Chicago,
IL
60626
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Mon-Sun 6:00 AM - 9:00 PM
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- Indoor Storage Units
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- Indoor Storage Units
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5'x4'Online only price$ 79/moSmall 5'x4'- elevator access
- inside unit, swing door
$ 79 /mo $ 79Best Price Label+ one-time $29 admin fee1 unit left! -
5'x5'Online only price$ 82/moSmall 5'x5'- elevator access
- inside unit, swing door
$ 82 /mo $ 82Best Price Label+ one-time $29 admin fee1 unit left! -
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Rogers Park Storage Units Near Rogers Ave.
Public Storage in Rogers Park provides affordable self storage solutions for customers with storage needs, big and small.
Located on the north side of Jarvis Avenue between Ashland Avenue and Greenview Avenue, this facility offers indoor storage units in several different sizes, all of which are in an area featuring keypad-code access.
Less than a half-mile in either direction from Rogers Avenue or Sheridan Road, customers throughout the Rogers Park area can use a 10x10 storage unit to keep sandy beach gear stored year-round for trips out to Fargo Beach or Howard Beach.
Family outings up to Touhy Park or Pottawattomie Park are a snap to get ready for, when keeping all of the necessary recreational and sports items in a 5x5 unit at this location.
Customers will find the friendly staff inside the rental office 7 days a week where moving supplies are also available for purchase.
Public Storage takes great pride in offering the Rogers Park community cheap storage units and great customer service throughout the year.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
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Reviews ( 484)
Rebecca was of great help with renting me a space and with the PS app. Thank you!
The property manager I worked with was very helpful and communicative. I am also glad that it is so close to my house and has accessible hours and facilities.
Laquitha was very friendly with the rental
BEWARE, the manager Shawna is very rude. I was charged for a full month of rental that I DID NOT USE. I was told I would get a refund by the customer service agent there and she became aware of it and blocked and denied the refund after the fact even though I was not ever provided with the rental unit and was told I would be refunded.
Shawna admit that the unit I was charged for and never got was already rented to someone else, so she was keeping my full month of rent and also keeping the full month of rent from the next renter so she was being paid DOUBLE for the same unit by 2 separate people.
I said okay, I would speak to corporate and then she went in a locked my account so they were unable to assist me. I called back and she admit she locked my account as an attempt to stop corporate from assisting me. So I had to open up a claim/report with the higher up in corporate.
Be very careful renting here, you will have wrongful charges and the management at this location will do everything in her power to block you from a refund.
I rented from the one on Jarvis and I would say it was a smooth experience the manager called to make sure everything was in order easy instructions it’s clean the manager was very professional and warm
Thank you Laquitha today for helping me answering all of my questions. Wonderful customer service
I can’t quite remember the lady’s name well the spelling I want to say laquita she was very professional and understanding thank you
I want to say it’s been a pleasure storing with public storage Laquitha was very polite and respectful during my stay. I wish it was more people like her around. Thanks laquitha
Thanks for your help Laquita
Laquita has great customer service
Good remote customer service and locally. There’s no “gotcha” on the promotion. It’s real!
Thank you Laetitia for all of your help
Laquitha is really friendly and helpful
Laquitha has always been so helpful, just an all around great person. Keep smiling
I guess a lawsuit will be coming soon! The women that been harassing . Stopped for a while and is again doing it! Since she won’t stop! I guess she will be sued! For harassment! We are good customers and pay on time every month! It’s a shame that public storage will soon need to deal with a lawsuit all cause of their employee harassment! She approach us again ! I will not say a thing and you will hear from the lawyer!
Please do not block the sidewalk. It is illegal and unsafe.
Laquita has wonderful customer service really enjoyed her
Laquitha was very helpful today and patient
Thank you Laquita today for the rental help
Laquita was really friendly today helped with all of needs
I reserved a unit on the second floor and immediately upon viewing it had to cancel my reservation. There was a hole in the ceiling insulation (meaning leaks were inevitable), the beam holding up the wire netting overhead was falling apart, and there was a dead mouse in the unit. I had reserved the place two hours prior to arriving and immediately had to call the property manager to cancel everything. Cathy fortunately gave me no issues with the cancelation, but I’m still not sure if I’m getting a full refund (as it stands I only got refunded for the lock and not the insurance).
I also want to point out a few things in case anyone wishes to store things here since I know it’s a convenient location for some. One, given the shady structure and lack of climate control I would suggest investing in plastic storage containers for anything and everything you keep there. There are clearly mice running around, and with it getting cold they’re gonna be looking for places to keep warm. Second, if you want to speak with someone at the location you’ll need to call ahead and schedule an appointment. I was told since it is a small location they don’t always have someone come in and when they do it’s until 1:30, which I understand.
Third, they have a cargo elevator which is fine if you’re a bigger or stronger person, but if you’re on the smaller side I would be a little worried about getting stuck inside. Not necessarily dealbreakers but certainly things to consider before making such commitments
Laquita was FANTASTIC. she was so helpful in understanding space and pricing, THANK YOU!!
Laquita helped me save money and showed me I could rearrange things. Highly recommend.
I meant to write this days ago, but Laquitha was so helpful with my move in, a very funny but knowledgeable associate. She mad this experience much more pleasurable. Thank you so much
Laquitha is really helpful, even in a rush she was able to take time out for the many questions I had.. What great customer service today.
Laquita was helpful today very great customer
Laquitha always has a friendly attitude no matter what i need she is always willing to help with a smile on her face
Laquitha has been very friendly since i have been storing, always there with a helping hand
Laquita was very helpfulAnd always niceThank you
Shonda help me with my storage unit and made sure i were taken care of she is a good worker thank you
Laquitha is very nice and kind and help us with our new storage unit, price was fair and the place is nice.
Laquitha has been very patience with me and has always been very kind while I have been storing
I came to look at a space today, just to look but Laquitha was so kind and helpful, I just ended up renting the space today. Thank you
Laquitha was very helpful, with my rent issues and was able to keep me being a customer today. Thank you for all of your help
This PS is very accessible and neat. The customer service representatives I have met are friendly and supportive. Recently I noticed that the door to my unit was sparkling clean as were others, courtesy the new customer service representative, Lea-Ann! From what I see, Lea-Ann is another blessing to this facility...very respectful, duty-conscious, and customer-service oriented (She deserves 5 Stars for the job she does there every single day she's on duty. I was told on one of my visits that a former Manager of the PS, Darlene, passed to the great beyond recently. It is quite a sad news. May her gentle soul rest in perfect peace. Amen! This kind of customer service personnel (like Lea-Ann) the Jarvis branch has, makes things easy for customers! Laquitha is a very great customer service agent. She is always so helpful
Laquitha was very kind in when very busy I will be back
Laquitha was very helpful and showed great customer service
Thank you Laquitha for all your help while I have been storing. Truly great customer service
Came In on 7/29/24 at 3:45pm no one was at the desk. They told me they only have a attendant on-site from 9:30am to 1:30pm. That they only work half days at this location. As i was trying to return the lock that public storage. There was a lady there from public storage but she wasn't working the desk. Called at 12:20pm nobody answered the phone on 7/30/24. I am still trying to return my public storage lock so i do not get charged for it. Is there a customer service number because it seems nobody is working at this location on Jarvis photo was taken at 12:55pm they told me they work half days here i have been coming here all week to return my lock with no luck. Even though it says office hours are til 5:00pm
Posted from my wrong Google account
I would not recommend this place, sorry. That’s my first negative review I’ve ever posted. Just want to warn people before they commit to “moving in” based on my experience. I rented a space at Public Storage in January 2024, the process of signing up was very fast and easy- that was the only positive factor. A few weeks later, the glass in the window of my unit came down: everything inside was completely wet. It took them a month to fix it. Why? It wasn’t even broken. Then I found spots from a leak in the ceiling, including my unit, I guess, it’s normal and no one really cares about their customers. The elevator is not working every other time I go there. Sometimes there is not a single cart available. It also closes at 9pm which is a bummer. The cherry on top was $20 rent increase, they gave me a month ahead heads up. Seriously? The only reason i am still there is the location convenience but I am definitely looking for another place to move into.
Came In on 7/29/24 at 3:45pm no one was at the desk. They told me they only have a attendant on-site from 9:30am to 1:30pm. That they only work half days at this location. As i was trying to return the lock that public storage. There was a lady there from public storage but she wasn't working the desk.
Laquitha was a big help today I wasn't going to rent today, but she has great service customer and was really nice.
Great customer service
Laquitha was amazing and very helpful!
Laquitha has great customer she waited for me until I could get there to rent a space
Thank you Laquita everytime I come to pay my bill she is always pleasant
Thank you laquitha for helping me rent a space today
I came to purchase some wardrobe boxes today, and Laquitha was so kind and helpful wonderful. Nice and clean facility. Thank you for your help today😁😁 and the property is still very clean came in again today thanks Public Storage
Laquitha was very helpful today, I came in and had a question about a bill she was kind as always
Cathy is the best. She waived my late charge
Cathy made my move in process very easy
Laquitha was of fantastic help & service! Q
Thank you Laquitha for all of your help renting a space she is so helpful and very kind peson she is helping with everything we need from there
I highly recommend her for any help or concern about storage
Thank You laquitha and Cathy For helping me renta space. Not very Good English but we got through it . Thanks guys
Thanks for all your help laquitha
Thank you Laquitha you have always been so friendly and helpful. Thank you for all of your help
Thank you Laquitha for your help with renting a space today
Thank you Laquita for always being so friendly and so helpful
Too much to even tell...from floods to broken locks
Quick and easy set up process with friendly staff! Shout out to Laquita for getting me settled in.
I am so glad I walked into the public storage which is near my house and I had the opportunity with Cathy young lady wait on me she suggested, and gave me a recommendations and made it so so easy for me to be a part of your family I’m so thrilled that I have the opportunity to meet her And I think you’re very lucky Company to have an individual of this nature a part of your business look forward to doing more business with you in the future
Went and was able to get my unit with no issues .Ask for Laquitha GREAT CUSTOMER SERVICE and she will get the job done.Highly recommend this location
Thanks you Laquita for all of your help with getting a storage for me on Howard
I love how Laquitha helped me with deciding on my space, she was really kind and easy going.
Laquita customer service is awesome and very clean, she made me feel welcome and answered all of my questions!
Thank you so much Laquitha!!!!! She was so nice and kind such a respectful woman she made my process smooth!!!! She’s was wonderful
Laquitha, was so helpful and really kind she answered all of my questions and even went out of her way to show me a unit. She went above and beyond to help me I absolute love her service and the cleanliness around the area was amazing.
Thank you today Laquitha for all of your help
Laquitha was so nice and incredibly helpful. I definitely recommend this place because of her fantastic customer service.
Thanks Laquita for all of your help
Nice customer service.
Thank you lawuitha for your help today and you kindness. Will be telling all my friends and family
Thank you for helping my sister Laqeqtta I really like your customer service
Laquia has made my moving experience much more bearable if I could leave 10 stars i would
Laquia has been so helpful...thank you so much really a great manager
Thank you Laquitha you were so patient with me today
Laquita thank you for all your help with my mother you made her day
I was supposed to write this two days ago
But Laquitha has wonderful customer service answered all questions and was very patient I will be moved in next weekend I’m moving from Jamaica and love her energy
Ms.Laquitha was excellent. She made my experience easy and stress-free. Completely recommend.
Ms. Laquitha was such a pleasant person to experience. She was very helpful and knowledgeable with answering all of my inquiries. Her customer service was excellent!!!
Laquitha is so helpful and great customer service every time I come to my space
I don’t blame the staff but taking the elevator in this facility is scary. It is an old industrial elevator and it’s very difficult to open because it’s so heavy. I have gotten stuck in in b/c i did not have the strength to open the door. It took all my strength to open. Today, it took too of us to open the elevator. Also, their pricing went up dramatically, when I started it was $35 a month. It then escalated to $70 a month. Definitely not worth it.
Laquitha very nice and highly informative
Laquita made my horrible situation to be more digestible and calmed me down and made me happy!
Thank you laquitha for your help
Laquitha is Awesome very detailed and very organized Answered all questions I had and more was left with no unanswered Questions Thank you Laquithafor all of your help definitely will be using your services for all of my now and future needs and will be telling everyone I know about that outstanding service I was provided
La quitta is very helpful
Laquitha was helpful and very informative while renting.
Top Notch Service Very Helpfull And Respectful
Laquitja is so professional and helpful.. thank you for all your help
Laquita’s at the Jarvis location was so helpful and very professional
Laquitta I came to view a space and laquitta was very nice and pleasant and helpful
I came to Howard to rent a space for Jarvis, and Laquitha was so helpful I only rented the space cause my friend just rented and told me about the PM awesome thank you
Laquitha is so cool I was in and out no issues very professional
Sheena was amazing! I came in to buy 2 wardrobe boxes, and her customer service is overall excellent.
Laquitha was so patient when renting a space for my client . Very great customer service
Laquitha was amazing today. Very helpful and informative. Thank you!
Easy to find to navigate
Thank you Laquitha for being super helpful on a very stressful day!
Parking isn't great if you can't get a spot within the facilty and more than 2 dollys/carts would be better
Laquitha was so helpful with my recent visit. Super knowledgeable and professional. Highly recommend consulting with her prior opening a lease with public storage
Thank you for all you help with renting a space laquitha
Laquitta was very helpful and answered all of questions I will be rented this weekend
Laquitha was such a GREAT help and prefect when it came to customer service. She made absolute sure that my questions were answered and that I had no doubts. Thank you for making my experience great and easy to move my items in on that day. Thank u so much.
Great service. Cheap prices. Laquitha was gave us great customer service and was very accommodating!! Elevator should be updated.
Nic was FANTASTIC! Made everything VERY easy!!
Laquitha was the best today and real helpful while renting thank you so much.
Laquitha was fast and friendly and efficient while renting us a unit thank you for you help
Laquitha is wonderful. As a first time storage user, I was completely clueless to the process. Laquita kindly and patiently walked me through everything. Finding me the perfect unit, and accommodating me when my lack of planning became an issue. Thank you so much Laquitha!!
Sincerely,
Jean-Pierre Baptiste
Laquitha, the manger, is the best!
I’m probably butchering her name but Laquita at Public Storage is the best. She was super helpful with helping me rent a unit and all in all had wonderful energy. I would recommend this place to anyone looking for an affordable unit in Rogers Park!
Laquita is an awesome manager fixed my problem right away
Laquita is very professional and friendly I love her customer service
Service was great, prompt, and thorough. I really appreciate all of Laquitha’s assistance!
I had a small issue, nothing major but I went and Laquitha (forgive any misspellings please) helped me. They were fast, efficient, kind and professional. I don't find service often and sets themselves apart from the competition but this was it. Thank you
Laquitha helped me to move units without a hassle! Thank you!!!
Laquitha is great
I walked in to view a space and the manager Laquitha was very welcoming and informative! She made me feel comfortable storing for the 1st time. Having no knowledge of how it all works. Thanks so much for your professionalism
La Quitha is so nice and easy to talk to. She made me comfortable storing my items here.
I came in the storage and had questions on becoming a customer, I have never rented before and Laquitha was very patient, and helpful and I'm at ease. Planning on moving in this weekend 😃
Thanks for the help Laquitha
LaQuitha rocked it. Got me set up quickly, with awesome customer service. Highly recommend!
The young Lady was knowledgeable
I came to ask questions about a storage space. Laquitha was very patient and knowledgeable and friendly. I never rented before, I will for sure be back this weekend she helped to make my decision
Thank you Laquita for your help I moved from out of town and needed a space and you were quick and friendly great experience
Coming to this Jarvis location was a great experience. Receiving help from Jayda helped with making a decision on the best storage unit to purchase. I was indecisive, I didn’t know if this would be the best place to store my things but with Jayda’s assistance and reassurance helped so much.
Came in this place to buy a few boxes and a roll of tape and Jayda was great. She’s very friendly and helped me find the right boxes. I WILL BE RETURNING! Thank you!
Went in for storage didn’t know to much about renting a storage but when I arrived the place was super clean which was the first thing I was looking for. On top of that the young lady Jayda was very knowledgeable and nice and made me feel comfortable renting from public storage.
Probably the only person that showed up today to inquire about a few storages and Jayda was there and able to answer them all. Thank you Jayda for the information and I hope you’re staying warm.
Shankeka is very amazing and helpful she helped with my move and it was a easy process
Came in got a unit shaneka was a great help I'll recommend public storage any day
Rented a small unit for a great rate! The facility is clean, and the storage unit was perfect size. Shaneka, did a great job giving me a tour and showing me how to use the elevator! The whole experience was great!
Thank you Shaneka and Public Storage!
I found jayda to be very perfessional when it came to answering questions. Her vibe gave since of concern to any issues. Her attitude matched her personality. Thank you jayda.
Jayda was so wonderful. She’s super sweet, kind and highly professional. Her communication skills are gentle and warm, yet extremely clear. I was very nervous as I’ve never used a storage facility before. She calmed me down, made laugh and helped to complete my goal effortlessly. Keep her at that location, please.
Thanks again Jayda!!
Jayda helped us get a unit today and was super helpful!
Jayda was very polite and knew all the answers to my questions. She helped make sure I had enough space for all my stuff. I really appreciate the positive attitude ❣️
My first impression about the Jarvis p.s was unexpected I judged the employee thinking she was gonna have an attitude. But wow she gave me all the information I needed by just giving her a brief description about my situation. Even saved me some money by getting a unit that was perfect for my needs. I highly recommend using this storage place and I also recommend that if you ever need help with trying to figure out what you need for storage please contact the very informative woman at the desk her name is jayda!
Have been waiting for over 2 hours for this unit attendant and he or she hasn't been in the office, but hours are posted 9:00 am until 5:00 pm on Saturday
They are not best customer service institution. In fact they are horrible. Jacked prices up after 6 months by $50. Find a better more customer friendly place. Also this location floods after it rains.
My unit got flooded and Dario (I think) and Tina couldn't have handled it better.
They had people there to move things out and check things out and clean out what I needed to throw out and gave me what I needed in order to make the insurance claim.
You pay a lot for storage services and they handled this like pros!
Dario and Tammy were a pleasure to deal with. They were very helpful and answered all my questions and were quick to get back to me too thank you!
I was looking all over for a unit and Jayda Abbott helped me. Great customer service! Super friendly and very helpful.
On August 4th 2022 I called to comfirm my payments Lisa was there to assist me, she was quick to answer all immediate Question her work performances is marked as high quality reasons why is because on How she Greet Her customers and maintain the public facility she's always cleaning randomly she will offer a broom to sweep when asked she never have nothing negative to say she would asist you with integrity & respect she never complain she's always there when needing assistance public storage on Jarvis across the street from the train Station always the residents are friendly just a friendly block I really appreciate Lisa also appreciate coming to this LOCATION if it was more stars up here then she would get them by me....thank you public storage
Sarita,was very helpful
Sarita, she is doing good, helpful,help me reset my password on my app so I can get in my unit very easy.
The Good: The staff have mostly been friendly.
The Not So Good:
- They don't have enough carts (2 but often only can find 1) so you often have to just carry or push your boxes through the facility.
- The hours aren't great. They close at 5/6pm.
- When the roof collapsed in a storm, nobody notified me that my belongings were now covered in debris.
- Final straw: My small 5x8 unit went from $35 to $100 per month in 2yrs. That's an insane increase.
If I were to guess, I'd think they are trying to push clients out. I'd look for a different storage place.
Tammy was Exceptional and Excellent.
Great storage unit and friendly staff. Tammy is always helpful and available!
Its not a 24 hrs. Storage and don't ask to use the bathroom . Never in service . And the prices are awesome compared to others storage units .
I would to thank Tammy for great customer service. I would also like to recognized Isaac for helping me with the late fee wavier.
Isaac did a fabulous job today . He is the best!!!
Treated very well always from Darlene Simmons. She has a beautiful Spirit. I've been knowing her since May of 2012. It is always a pleasure speaking with her! Know that JESUS Loves you and so do our Heavenly Father GOD loves you too as well. GOD Bless you and your Beautiful Family and have a Blessed Beautiful Day!!!!!!! 😘🇬🇭🇯🇲🇹🇹👑😇🙏
I've been here a few times to pick up storage auctions. Tammy has been very professional and helpful. It's a tight squeeze for larger vehicles like box trucks. Clearance up to the building is only 11' under the L overpass. Note that the street is closed permanently for a quarter of a block so you will need to go around the block. The facility is clean and feels very secure.
Tammy was very helpful! Helped me navigate my storage worries and reassured me. I am very thankful she was nice and willing to help me.
Tammy was wonderful today. I discovered the space I rented wasn’t big enough for my items so at the last minute she found me a bigger space on the same floor. She stopped what she was doing and focused on me. She was so friendly. She helped me get in super fast so that my Movers could!! switch spaces immediately. Thank you Tammy
Service is friendly and good.
Storage is always cold though. Can't find the bathroom either!🧐😂
Love Tammy. Your excellent, she excellent. Aka Bank Security. See you at the bank.
Tammy is helpful
Tammy was amazing and super helpful in showing us various lockers to rent.
Tammy was very helpful. Will recommend.
I stopped by today to rent a space, and the rep their, Tammy, was super helpful. She showed me a couple different options for rooms, which was helpful for me to make my space decision. Also explained everything well.
Amy was very helpful.
Tammy and Dario are amazing
Tammy was really helpful and was welcoming when I went to register
Tammy is extremely personable and was very on top of helping me weigh out the details of my decision, I’m so glad I went with my gut as it paid off, Thank you so much for a great experience and top notch service , Will spread the word on this hidden gem !
Tammy was so helpful! She really helped me to get things set up with my account. Professional and PATIENT, she made this task easy and quick. Its customer service like this that will keep me doing business with a company. Thanks, Tammy!