Been with them for 5 years, rent has went from $91 to $168 in that time. Just got notice for another increase to $197. Time to move, what do you think Public Storage?
The fastest and easiest registration for a storage unit. Super clean and efficient especially with their app. Love them!
Score is base on my experience with your call center. They have no clue what they are doing. I got transferred multiple times and none of them were able to help. The only reason I have the unit is because the gentleman that runs the facility called the next day and took care of it for me. The unit itself is fine and I do like the app to open the gate.
Easy access, clean, and the cheapest option.
Super simple set up process. The unit and grounds are very clean. Great customer service!
Very easy rental process and attendant was awesome!
I just wanna start by saying that Public Storage looks like it’s the greatest place we’ve had since we’ve been in the Eagle area/Meridian. We love it in this area since we’ve been with Public Storage going on a week now it’s safe 24 supervision, the staff are great. They’re on top of things. They make sure that you’re comfortable with your storage unit, and it’s just a great atmosphere for families all around. If you decide to come to public storage, I’m telling you right now. It’s a great place and I’ve also noticed no mouse droppings any sort. It’s very. Clean. I couldn’t do it any better. I’m very happy here. Thank you, Public Storage.
Super easy process!! Access and move-in very easy and quick! Customer service is top notch!!
Easy to set up. Found good deal online when looking for my recent move to Boise, Idaho.
Do NOT use this location! They sent us a letter about being put to auction even though their system didn’t do the automated payment. Then we went to clean it out (after making the payments and decided to close our unit) to just be done with storage and they had gone into the unit!!!!!! And no, it was not up for auction yet and still 5 days before our “final sale” payment was due.
Easiest full online service/rental! All on my own schedule! Thank you!
We liked it our belongings were kept safe and secure!
They raised their rates on me by $40 per month over the course of a year. I can't recommend doing long term business with this place when I can get a powered unit at the current rate elsewhere. I plan to move in the near future. I use the unit to store tools and materials for a business.
Place seems clean enough and secure.
This is a pretty slick operation! So far I'm impressed compared to the other storage places.
As some of the other reviews stated, I also experienced the outrageous increases in rent. They start you out with a “first month free” and a reasonable rate of $90 for a 10x20, then they start the rent hike within a few short months…$118, $147, $175, $218, $228, $245, $263…this rate increase was over a year and a half of time! NEVER late! When I complained about it, I was told “sorry, company policy…corporate!.” What a disgusting display of greed! We moved out!!! Upon our move out, we discovered mice infestation throughout our stuff and most of it smells like mice urine! Not to mention the water damage from the seeping in from the back wall! PLEASE, do yourself a huge financial and time favor and look elsewhere! Sidenote- I was told that they have yearly conventions where all they talk about and push is “raise the rent, raise the rent, raise the rent!” By the way, the 5 stars that you see on their website ad online is just a fake graphic!
I have been storing with this company for a little over a year and it started at $150 and has since increased to $240 a month. For what? Greed. I imagine they will keep going up in price until they start losing more customers. Go anywhere else. Choose a smaller, family owned company not a giant company that will nickel and dime you while providing subpar customer service and limited access hours. Will be clearing my unit out within the next month to save over $100 a month.
This place changed ownership and raised their rates three times in 1.5 yrs.
Front desk was extremely kind and exciting. pluss, there is a terminal to pay cash at this location
My price more than doubled over a several month period. The only notification sent was a physical letter to my old mailing address. Your price will not stay the same - it will go up at least every 6-9 months.
Quick and easy to rent a space and virtual help was awesome.
Moving to a new area is always a stressful situation at best. After 40 yrs in one house trying to decide what to bring & how much would fit in a storage unit was somewhat daunting. The people at Public Storage bent over backwards to be helpful & facilitate a smooth move. They even accommodated an early move-in date when our schedule changed at the last minute. The units are clean, the doors slide up without effort & the locks are easy to use.
Absolutely fantastic experience with Tracy and Stacy at Public Storage! When we lost our storage key, they went above and beyond to assist us by providing a new lock without charging us anything! Their exceptional customer service and genuine care saved us from a major headache. We are immensely grateful for their prompt and efficient help. If you're in need of storage, look no further than this facility; Tracy and Stacy will ensure a seamless and stress-free experience. Highly recommended!
Absolutely fantastic experience with Tracy and Stacy at Public Storage! When we lost our storage key, they went above and beyond to assist us by providing a new lock without charging us anything! Their exceptional customer service and genuine care saved us from a major headache. We are immensely grateful for their prompt and efficient help. If you're in need of storage, look no further than this facility; Tracy and Stacy will ensure a seamless and stress-free experience. Highly recommended!
I just want to say Scotty the manager is one of the most incredible helpful managers I've ever known and I've used several storage units facilities. He's always with a smile. Always says hi and I have recommended many people to that facility. I give you five star Scotty. Thank you for caring
A bit pricey, but the facility is always clean, and the remote gate access is pretty great.
People working there are awesome
They sold my unite at 60 days past due. Late fees and lien fees at up to $70.oo a month. Don't put anything of sentimental value in there or risk losing it.
Expensive storage with hefty increases regularly....
Clean business, great hours to pick up your stuff. Staff not there when I was there during the day. Also their prices went up significantly.
Goid place, not truck friendly
I rented a unit when it was Extra Storage. When Public took over they raised my rate by 30%. I just received another notice that my rate is going up almost 30% again. I will never do a month to month contract again. If you want to pay $3000/ year for a tiny storage unit this is your place.
Great facility, extremely convenient. Michael was awesome to work with!!!
Michael, gave me great servise as I couldn't get through the kieosk process.
He was a big help and got me the best price he could.
Marti was super helpful and knowledgeable when reserving my unit! Thanks, Marti!
Family rents here and the manager is always helpful and goes above and beyond to help with our space.
Had a very stressful day and called into this storage unit. Talked to this women named Marti, she relieved my stress and worries. Talked to me about a storage unit that would fit all my things. I definitely will be storing my things here. Thank you Marti for all your help and hope you have a wonderful day.
Called in and spoke to a woman named Marti n asked about units she had available n schedule a time to come n look at some I was thinking about renting as I'm moving from out of state. Came in was greeting by Marti was so delightful to talk to she answered all my questions very well n the property was so clean n well maintained. Thank you marti I will be back to store my stuff with you very soon.