Public Storage Self-Storage Units at 2520 S Eagle Rd, Meridian, ID

I handled all the arrangements on line. Very easy and convenient.

I love how you can open the gate via your phone and Bluetooth! I've had many storages throughout the valley. Public Storage is the only place that offers this out of all the places I've rented at.

Automatic is awesome

The only reason public storage on eagle road gets 2 stars is because of the cleanliness. That’s the only good. Now for the bad. Customer service is nonexistent. There are people who want to pay with cash these days. Since the on-site manager was never there, I tried to use the kiosk. That almost never worked. So I had to drive to another facility about 5 miles away just to pay. Speaking of that, the cost. Public storage just wants your money. During my rental, I noticed the same size unit going for cheaper so I asked for a rent deduction. Shot down multiple times. These people are nothing but money hungry. And lastly, moving out. Good luck getting ahold of someone. When I did after going through the horrible automated system on the phone, I finally was able to speak to someone. Lacked empathy, screaming kids in the background, thank you for your time, bye. In conclusion, I would not recommend this facility to anyone if customer service is a big deciding factor

It's clean and priced fairly. My only complaint is that the door doesn't automatically open when you leave and you have to drive at a weird angle to get the app to work. Even then it doesn't always work and you have to get out of your vehicle to open the door, which is kinda annoying.

I’ve been happy so far with public storage they’ve been very friendly and very affordable up until today I got a message that my rent went up from 200 to 300 dollars I’ve been renting for almost a year now and always pay on time this is the last time I will do business with public storage I understand a slight increase but this was uncalled for I’d recommend going else where

Very helpful! I needed to cancel my unit before moving in. The office was so nice and understanding. They refunded everything, cancelled recurring payments I had set up. Very easy to work with, when I need a unit again I will use this location.

Locked in after 9pm. The sign with hours is tiny and only unlit the big gate, not in the app nor posted at the keypad. Absurd. Terrifying predicament when I have a job and a family at home. Ridiculous. Today I got an email that my monthly rate is increasing from $150 to $207. Are you kidding me? A 38% increase just like that, huh? Greed. Greed. Greed. I’m taking all my stuff somewhere else.

I spoke to Michael before I left home 900 miles away. People are just not inclined to give impeccable customer service these days, but Michael made everything right and I got into town and went where he was that day. My unit is great, your facility is immaculate. Thank You Michael for your thorough explanations and being so nice to my family as we are new to the area, and thank you for your recommendation of a great place for breakfast. We appreciate you and hope to encounter you soon, you are a real asset to your company!

If I could have given 10 Stars I would have!!!! Mike was (is) an angel. Best thing to happen all day.

Their first-month discount really came in handy! The staff were very courteous and friendly. When we accidentally left our unit unlocked, they contacted us the next morning to let us know they locked it for us. Awesome service!

Close to home and easy to get to and the price is right!

I absolutely love Public storage! You REALLY get what you pay for. Michael is one of the most professional kind hearted, willing to find solutions type of guy, honestly he operates like he is an owner and don't see employee when I am there. (The owner should give that man a Raise, a bonus and pay for him and his wife to go on a vacation, if they haven't already.) Seriously every one was amazing but I would not be at public storage if not for Michael! Warren was also so very profesional and really has a good head on his Shoulders very knowledgeable and communicative. They have top notch customer service when you call in as well. I had many issues and as a well oiled machine they assisted me in getting into a unit. (With out Michael working with me with my situation, I would not have been able to have a place for my stuff and he made it happen that night! LIFE(stuff) SAVER, garbage truck was coming the next morning, he also showed me how to use the app, as I was in a wheel chair and it makes it seamless with this amazing app.) I dont see them as expensive but HIGH value and I am more than happy to pay more, because of the atmosphere and affiliation. I had an issue with getting set up online and needed a place to put my stuff that was on my dear friends front lawn, as where I'm now staying has no room for anything else. I had recently lost my wallet and didn't have an ID so I HAD to go online and do it as I know my ID#, so the online denied me like 4 times I called and they were very professional and I was like, ok this is a neat company, they suggested I go in person, so I hobbled over to the 10 mile store as when I looked for eagle location I couldnt find it, grateful though as I met Michael. He helped me when all I had was a digital card they don't take digital cards, but we figured it out, he helped me jump through hoops and we figured out what WAS possible, he genuinely cares and it shows. I didn't just get a storage unit I got a really good friend, and amazing affiliation with the whole team. I had an issue with my lock and Warren took care of it and communicated with me what had happened and everything was taken care of in a few minutes. I could go find a cheaper unit and maybe even bigger for less, honestly I look forward to staying with them for a long time as this is the type of company I WANT to have my money, affiliation, time and energy. Anyone who hires these amazing people is reflected so there character must be 5+ stars to attract these people that work for them.

Great price and clean units. They offer discount prices from their website which is awesome. The app is convenient with Bluetooth access to get in. Great customer service I highly recommend!

Warren was extremely helpful, even when we had to change unit size at the last minute. Very clean and accessibleible units.

I had a great experience working with Ben; he was professional, answered all of my questions, and demonstrated a clear understanding of my storage needs.

Amazing service I made a reservation online popped into the facility and was in and out in 15 minutes!

Michael was awesome. He went above and beyond to find the best priced solution that would fit our needs. Great customer service.

Michael was very professional. He explained everything to me, so perfectly. He deserves more than 5 stars. I’d give him a raise. He is sweet and kind. He went way and beyond to help me with no questions asked. I highly recommended this place to friends and family!! 😊

Warren did awesome helping me get into my storage unit when I had issues. Even on Christmas Eve! Thanks guys!

Michael was extremely helpful in my getting a unit. Very happy with public storage

Great experience. Stacey and Lauren really helped me through the whole process . They got me an awesome price with the promotion they have. The place itself is very clean, good security, & big aisles to be able to drive through.

Clean, great access, wide isles, sturdy structures and a very kind manager. Highly recommend this storage facility!

Micheal was amazing!!!!! He found us a great deal and told us we had been over charged for the last 6 months!! Give this guy a raise!!!! Kimberly Harp

We enjoyed the facility because the site was convenient for us and the units were always in good order and clean. Thank you!

Michael was awesome! Very very helpful!

Super great company! Michael helped us with all of our questions and provided extra advice and support that came in handy and made our move much more manageable. The kind helpful hand that we needed during these crazy times. We are very glad we went with this company.

Very clean and convenient

Nice clean very safe

Great place. Easy auto gate access through Bluetooth. Easy access to storage unit. Clean. Friendly management. Good experience. I would recommend it.

Warren at Public Storage was amazing! Very patient and made the process so easy. Thank you Warren!

Blanca was great !! Very helpful and polite!

Public Storage has reasonable prices it was the best in the area. BlancaWorks at the front desk and she is very helpful. She stops everything she's doing to immediately help you and assist with the help you need.

Extra Storage Space on S Eagle road was recently bought out by Public Storage. It hasn't been long (a month?) but it has been a disaster for me. I am being charged a fine for a unit that I wasn't actually using. My ex-wife apparently took her items out of this small unit (5x10) and closed the door; leaving the unit locked with 3 junk items and took her name off of it. This put me in a position where they are now trying to make me liable for the payment even though I personally wasn't using the unit. I have had family get sick and pass away very suddenly and have been in and out of Boise non-stop. I finally got in to "clear" 3 items out of this unit that I gave them permission to keep or trash. Now they denied my appeal based on my circumstances that I have tried to explain to "New management". It feels like they don't care about my situation, only about their money. Now they are forcing me to pay before I have to deal with collections, THANK YOU FOR THAT. Would not recommend and will not be returning.

Art at Public Storage was a huge help to my mother-in-law Lori! Thanks Art & Public Storage we definitely appreciate your customer service!

I really appreciate the great service that I received an art was an amazing person to help me

Extra Storage Space on S Eagle road was recently bought out by Public Storage. It's only been a few days but so far so good. The manager Art really helped me with filling out all the new paperwork since I have many units. The place itself is very nice - it's clean, it's in a good neighborhood and easy to get to off Eagle Rd. Art and the office staff seem to be very professional and certainly helpful. Art seems to genuinely like his job and dealing with customers, which is a different type of interaction than with Extra Storage. It's nice. I'd recommend this popular place if you can get in. Prices are on the higher end for me, but probably in line with other more downscale places in Boise.

The facility itself is fantastic. Public Storage bought out the unit rental folks we originally signed on with and the day I came in to hand in my keys for my unit I found that out! I wasn't sure what would need to happen, but Art took my information, the keys, and said he'd look into my account to check that things had been squared away and I wouldn't be charged any longer. Same day and I get a call from him saying I'm all clear. Seems like Public Storage are good people, I definitely recommend them and will use them in the future if the need arises. Thanks again, Art!

Friendly, efficient employees. our storage unit was clean and ready for us.

Excellent customer service and helpful in making the choices simple and easy to choose a unit. Place is clean and very accessable.

Had an awesome experience here! Chase is the man, he is very easy to work with and very helpful at resolving any issues! Really love this place! Highly recommend!

Best experience ever! Great customer service. Really sold us on sharing Extra Space Storage with our friends and family. Units are clean and nice. Locks are easy and price isn’t to bad! Loved the service!!

Easy sign up! Good service!

We used Extra Space for a year and it was a great experience the entire time. Never had any problems and the property was always so clean and well cared for. Upon moving out I had the pleasure of working with Ricardo at the front desk. He was extremely professional and very quickly took care of my needs. I work in the business of customer service and am always very impressed when I experience somebody finding ways to care for their customers in extra ordinary ways. 2 thumbs up for this place! Keep up the great work guys.

Ricardo was personable and extremely helpful - smooth process

Clean quick access with a very helpful manager!

Extra Space Storage (specifically Chase) was extremely helpful yesterday. He helped us with pricing and got us set up within an hour. No problems at all. Very polite, friendly and were COVID conscious. Would absolutely recommend them to anyone!

It was a quick and easy process doing everything on line. Probably the smoothest process for a storage unit. Extremely friendly staff. I had a call while entering my reservation just to see if I needed any additional help. Highest recommendation!

The lock was inside. No having to go to office. Wonderful people in the office. They made getting storage easy and quick. Thank you

Such a wonderful experience! Moving is not easy to begin with but the manger here made it so easy. The staff is very friendly and makes you feel right at home. The property is so very clean. Not like some other place. Plus very reasonable. If you happen to need a storage unit, I would recommend them.

Came in to veiw the store the manager Ricardo Parrott was very respectful and had a smile on his face the hole time . He also made me feel very welcome. I would rent from this store anytime.

Came to browse storage units the manager of Ricardo Parrott was extremely nice and very helpful with everything i needed to know

Very nice clean units, friendly staff, and not bad pricing. I got a 16x30 and paying alot less than I ever would have guessed

The staff was very helpful completing my online signup. The unit was the cleanest unit I’ve ever used, and they even thought to cut the plastic packaging off the cylinder lock and leave inside the unit for my first arrival. I’d highly recommend this location for storage needs.

Great attention to detail and welcoming business! Ricardo Parrott the stores onsite manager was a pleasure to deal with and very professional and helped me obtain storage for my upcoming move. I know every dollar counts these days and other business might be $5 or $10 cheaper, but great customer service is priceless and this business has it!

The manager was creative and forthcoming with solutions for my storage needs - He did not just rent me a box. And when packing up - actually can by to offer assistance - Place is clean - kept clean and the units are well maintained - great pace.

Chase was super helpful, super chill. Definitely recommend going there cause of him! GG

The manager was very nice and helpful. The units are very clean. I like being able to go to my storage unit and the whole facility is clean and the manager when he sees me is always asking me how I'm doing and brightens my day when I see him with how polite and caring he is

The guy who provided us service was kind and took the time to explain the policy. They were willing to take the time to help answer all of our questions and help us out.

I was very impressed with the quality of service provided by Extra Space Storage on Eagle Rd in Meridian, Id. Specifically, Ricardo Parrott was exceptionally nice, efficient and gave personalized service. The facility is very clean and maintained regularly. If you need storage space, this is an ideal choice.

Always reliable with a friendly, helpful, and knowledgeable staff. I have used Extra Space in two different states and had nothing but enjoyable experiences both times. They have been there for me when other storage companies have not and always are there to help. 6 out of 5 stars in my book!

Quick, easy and friendly. Didn't realize it was so far up eagle road when I signed my lease, good prices

Amazing service awesome manager definitely recommended

Extra Space Storage, and especially Ricardo, went above and beyond for me and my family. The facility is clean, convenient and professional. I would recommend everyone to use the for all of their storage needs. Thanks Ricardo!

clean, tidy, safe feeling, secure feeling, friendly and helpful staff

helped me get set up quick and easy, thank you

Destiny, took care of me, and went above and beyond to help me with my needs! She's amazing!

Awesome service Ricardo is really good at his job and every one there is super nice service is fast

Riccardo was a huge help, and an absolute pleasure to work with. The facility is very clean, and rates are very reasonable. I'd definitely recommend Extra Space

Manager was easy to work with. Good location !

Brandon was awesome. Very friendly and informative. Appreciate the time he took to explain everything and show me around

We had an outstanding experience dealing with Brandon while renting our storage building. He done a good job putting us at ease and was very professional at his job. Thank you for your kindness.

He was very friendly and helpful great customer service and and always would recommend this company for extra storage if anyone is in need

Sunday I reserved a unit online and was told I would receive a call from the Manager on Monday. Sure enough at 9:30 prompt, I received a call from Brandon. Thank you Brandon for your help and showing me the right space that works for me. It was a pleasure conversing with you.

Brandon was very helpful and helped us find the right storage unit. Made the process easy and was very nice. Highly recommend

Great place. Good rates, friendly staff.

Brandon was very helpful in selection of storage unit..Very friendly and pleasant.. Always willing to answer my questions,and explain coverage.

If you are looking for a clean, convenient and secure storage unit, this is the place to go. The staff is friendly and helpful. This is truly one to check out

Sold our house and moving into an apartment so we have too much stuff and no where to put it. Nice new facility, security, insurance on our stuff. More amenities than I thought existed in a storage shed

Great service and friendly staff!

Brandon Parker was fantastic to work with, very professional and went the extra mile. Will rent again! Thank you!!

Extremely helpful and caring company would recommend to anyone in the treasure valley area.

This is the cleanest, best maintained, and most conveniently located storage facility I've ever seen. I can not thank the manager Brandon enough for accommodating my unpredictable travel schedule. He truly went out of his way to take care of me. Cheerio!

Brandon was a huge help! Highly recommend. Very nice and helpful.

Quick and easy. Customer service is great. Brandon in the front office is very helpful. Fits our needs perfectly.

Great service. Brandon really aware of his options. Clean and well organized

Great location, clean and secure. Great promo for someone needing a unit short term.

Great customer service very friendly

Great location! Easy to sign up online. Brandon called right away and helped me get set up!

I highly recommend Extra Space Storage! We were renting here when it was under a different name and the new ownership switch was such an easy process. They have been So Amazing to work with! They answer all your questions and are so helpful and kind. It’s always very well maintained. I love the cameras and the gate; gives me the assurance that my stuff is always safe. Sometimes it’s a pain to know that you can’t get in 24 hrs but actually the hours to get in are perfect and we’ve never had a problem! We just moved out a few months ago and the process of moving in and out was so easy! We would definitely rent from the again!

Great service, priced right and location, location, location 👍

Very great service and facility is very very clean.

Clean facility. Brandon was very professional and helped me get set up in the right unit. And good prices.

Veronica was amazing with helping us find something that would work for us and make our experience great. Highly recommend

Brandon is the best. He was very helpful and explained all of the options so we could make an informed decision. Also, Veronica helped us with an additional unit when we needed it. Again, she provided us with all of the details so we could make the best decision for our situation. The staff at this location is consistently kind and helpful. Thanks

Brandon and veronica were very kind, greeted me with smiles when I walked in through the door help me pick out the unit that worked out perfectly with my tools and my trailer and got me all fixed up and in just as I needed to be on time.

Was very impressed with their customer service. I submitted my storage space request online and received a prompt phone call on the following business day. When the manager realized that there was a closer storage unit to my location he didn't hesitate to direct me to the more convenient location.

Brandon helped with the move out process and is very helpful throughout the process.

Brandon is the best. He went above and beyond to help. Definitely would recommend to everyone.

Brandon is such an asset to your business! I was super stressed out about finding a unit that could accommodate my belongings and he put my mind at ease 100% of the way! My fiance and I could not have asked for more! He most definitely made the experience easy. Thank you Brandon!

I would highly recommend this storage facility! It is clean, greatly maintained, great pricing and well lit at night. More importantly, they have the best customer service due to their manager Brandon. He is nice, friendly, courteous and extremely helpful. He is the main reason I chose this facility. Having staff on hand that is willing to go the extra mile just out of the kindness of their heart is very important and Brandon surely exhibits that!

Very accommodating and helpful to pick the right size unit and explained our payment options. Great service.

Very professional and clean. Brandon is very friendly and very knowledgeable and helped me with every step of the way. Definitely way better than my last storage unit experience.

The management was great to work with. Very helpful and easy to work with. Would highly recommend!

Brandon was fantastic. Very transparent in the process and helped get a great deal.

Brandon was super friendly and got us set up with a unit really quickly. He reviewed all the policies with us very clearly. Thanks a bunch!

Brandon was so helpful and efficient, he made the process quick and easy! Excellent customer service!

I’m assuming Jennifer is not going to call me back about possibly getting a refund for the portion of the month I did not occupy the unit. Storage units are nice here just make sure you read the lease. They take you through the lease quickly but don’t mention everything so just read it.

Jim was very helpful! The facility is clean, in a great area of town, and very safe/secure.

Brandon Parker was extremely helpful and proved a great experience. Thanks Brandon

Brandon, store manager, provided great customer service. Very clean facility with easy access.

Brandon was kind and welcoming! He helped me to make sure all my stuff in storage was covered under insurance if anything were to happen which I didn’t know was an option so thank you for taking care of me!! Facility is very clean! First month free and all my needs are taken care of! :)

I just rented a storage unit with Extra Space Storage through their manager Brandon. What an easy and stress free experience. Brandon was super helpful, friendly, hardworking and dedicated to first rate customer service. Thank you.

Excellent customer service from Brandon. Very satisfied with the facility and the entire process.

Easy, convenient, very clean. New manager was extremely personable, pleasant, and answered all my question. Would use their services again.

Brandon helped my wife and I as we are in the process of moving via the Army. We loved his kind and professional, attitude and behavior. Would use them again, anytime.

Brandon helped me find the perfect unit for all my stuff! The office smelled really good which was a bonus!!! Highly recommend Brandon and Extra Space Storage!

Brandon was amazing! We had a unique situation where we needed to move into a unit in Nevada. He went the extra mile for us to to get the unit reserved for us to move into right away by communicating with the Extra Storage office in Las Vegas. I would highly recommend. Outstanding customer service!

Great location, friendly staff, competitive prices. Clean newer facility!

Brandon was very helpful at getting me a storage unit that worked for me and my specific needs! He explained everything and was very friendly

Is a great place an good services guy from the location is really friendly an take me for a ride to check the storage I got

Customer Service is excellent! Brandon and the office team is awesome. Very professional and great phone skills. Acquire a storage is a breeze. Highly recommend this facility.

Jamie and Brandon were very helpful and knowledgeable..thank you!

Great experience with the staff over the phone and in person. Staff provided great details on how their rentals work and options they provide to meet my needs. Thank you!

Great service, clean facility, great place to store your stuff!!

Excellent place to rent storage unit from.

Amazing customer service!!!!

We came in to rent a unit for our business & Brandon was extremely helpful! The unit was clean & security is top notch.

I think the facility is so much nicer now that the new management group has taken this over. I have been storing here for almost 1 year and I had to go in to ask a question about my unit and Brandon was so helpful. I appreciate the team that works at this store.

Had a great experience renting a unit today. Staff was knowledgeable, polite, and was able to answer any questions. Clean facility that looks very new with great security.

Very helpful staff.

Brandon was terrific! Does a super job keeping everything clean and was extremely helpful.

Great friendly, staff. Easy to work with. Secure location. Clean and tidy.

What a wonderful management team. Knowledgeable and friendly. I highly recommend for a great and safe place to store items.

Jamie was great. She worked with me from 3 states away!!! So important to trust people you need to help when so far away

Jamie was really helpful and super polite.

Great people. Clean storage grounds and units.

Awesome CS. Super accommodating. We are California transplants and needed a place to store our belongings super fast. They hooked us up!!!

Friendly staff and affordable pricing!

Super helpful, very good customer service, so easy to work with, made moving much more smooth.

Conveniently located! Very easy to access and leasing was simple and fast.

Fantastic staff. They got me in and out quick so I could continue my move in a timely manner.

Jamie is excellent!

Nice clean, very pleasant and helpful people working here. Easy to get signed up and just as easy to get signed out.

Looking forward to getting a new unit at this place It looks really nice unfortunately it’s not so great they have all these hidden fees like you have to buy a certain lock for $17 you have to buy renters insurance that cost $10 or more and there is a ton of signs and banners hanging up in front of it saying first month free first month free when it turns out that it’s not first months free at all...when I called to say something they said “oh yeah we don’t do first months free the signs are just hanging out there because of corporate.” ridiculous I cannot wait to get rid of the storage and move somewhere more trustworthy.

My encounter with Jamie was very pleasant. She was very polite and answer every question that I had

Strong customer service, nice spaces, easy online reservations

Jamie was awesome! She helped us the day of and showed us all around and was very helpful! Very clean facility and great prices!

The ladies in the office are amazing! The customer service is great!

Jamie And Jennifer Were Great With Me Today Very Professional And Very Helpful. They answered all of my questions and concerns. I feel very comfortable storing here. Thank you for the outstanding service.

Jamie and Jennifer were very helpful and informative. They provided everything that I needed for the storage unit including locks, boxes, tape, mattress covers, etc.

So my family and I started to pack for a move about two months ago. Our house would not be ready for a little while so we decided we would try and use a storage unit. We looked around until we came up with Extra Space Storage. Without a doubt Jamie was and still is a huge help. The facility is very clean and always kept up. And the signing up was very quick and easy. At one one point we realized that we needed two more units and again Jamie quickly and professionally set us in less than 5 minutes! Very happy we choose to use Extra Space Storage!

Hassle free and always a super clean facility! The one time I did have an issue, the staff assisted in getting it resolved as quickly as possible. Definite recommend!!

Great location, great staff, Chari was great to work with and very helpful!

My experience was quick and easy. Jamie was super helpful and knowledgeable. She made our experience at extra storage very easy and will be referring friends

Well as a first time getting a storage unit, this would probably be the best place you can go. My first experience buying a storage unit was amazing! Jamie really knew what she was doing and the process only took about a half hour, I was able to get a 5’x10’ for $54 a month, with first month free! If you want to work with a responsible, trustworthy business for your storage needs, not only is their storage great, but it’s always sooo clean!

What is the email address for your facility?

Very nice staff( Wally).. very people friendly and explained everything well..thanks

Excellent security with clean units. . .

You can rent a unit any day of the week. Their kiosk is convenient. We had an issue and didn't get a lock from the kiosk, but the staff made it right first thing monday morning . I will never go anywhere else. And that's saying something because I am rarely so impressed with the customer service anywhere. Thank you citadel staff!

Great customer service

Clean and very accessable! Management is prompt and curtious! Rates are competitive.

Such a good experience with this company. The guy at the counter remembered me and has always been super helpful!!