Public Storage Self-Storage Units at 10763 Highway 92, Woodstock, GA

Really good service whoever is working this site should a get a promotion she's really good I think her name is Tammy hayes

Tammy has great service she really helped me with all my questions

Beware!! Lure you in with low intro price and raise rates every few months. We started at $35.00 for 10x10 monthly in 2021 we ended at $109.00 in 2023. They were going up again to $147.00 so we moved to another place. This was less that a two year stretch. Called with questions a few times and never received a returned call until we moved out. Manager was nice but could have cared less about the overall experience. Find another place other than Public Storage. This is what they do… bad business.

My name is Jason and I stop in to this location and met with Tammy Hayes the property manager who was just great with everything, she was knowledgeable, caring and had an answer for all my needs, thanks much guys.

Thanks to Tammy, I found peace with Public Storage’s customer care that I received from her on March 9th. With Kiosk installations going on all over two counties, this was the 3rd facility I had visited and this was also my 2nd visit in the same day to the Woodstock Rt 92 facility. When I encountered Tammy on my 2nd attempt, it was miraculous that I found a warm body. Before asking for assistance, as I approached her, Tammy’s whole vibe was lit; her smile radiated and her eyes twinkled with warmth. When she greeted me her voice was absolutely friendly. Tammy assisted me and finally I was at peace after an enduring ordeal. I rate Tammy’s performance above a 5 star. I hope that this angel of mercy has a productive and prosperous career with the desires of her heart wherever destiny leads her. Thank you Tammy!!

First time using Public Storage, and I highly recommend! Tammy greeted me immediately and answered all the questions I had about my new storage space. She made a new experience go by smoothly for me!

How much is your smallest climate controlled until

10 stars,EXCELLENT..

Very helpful. Great personality!!!!!

Great service

Quick and friendly thank you Craig

Expensive AF, well managed, Clean & Very Secure Tho

This place is terrible. We’ve only had our 10 x 25 size unit for one week. There are no lights inside the units. So, you’re constantly operating in the dark unless you can hold a flashlight with your mouth while you stack stuff. The door came off the rails the first day and it took three of us to get the thing somewhat back on. I put in a work order to get it fixed and gave them the only key. I’ve been calling them every day this week to get a status and they will not return calls and each time I’ve come by to talk to them at the office, the door says “we’re open,” but it’s always locked up and there’s never anyone here. Don’t rent a unit here! This place is the worst!

Kelli recognized my years of being a veteran. She assisted me through my e rental. Can you duplicate her?

Helped a client store some furniture.really nice easy access great security. Indoor climate controlled units.

Safe well lit area for you to store your stuff. Nice helpful staff, great place...

Avoid this company at all cost if you are planing to rent long term. They slowly creep your rate up every so often which I get it inflation and property value changes but after being a customer for 8 years they slap me out of the blue with a 30% increase making my unit unaffordable. I called to see if they could lower the increase or do anything to help and was told the system does everything automatically and there was nothing that could be done. I put up with 10% raises 4 times over the pandemic but 30% on top of all that without any warning is insane. Edit* so after moving out and setting an online move out date I could never find anyone in the office the 4 days I came out so they continue to charge me for a unit that I left open and unlocked after telling them over and over I'm out. Trash company. Trash manager. They won't be getting a cent from me ever again.

Rented a unit for 10 months and never hard any problems

Great Unit-Close by the door! AC WORKS GREAT. GREAT CUSTOMER SERVICE......

Very Impressive!!!!

Kelli in the office really helped me she was respectful and really nice and I will refer people to come here

Kelly and Craig provide outstanding customer service. My rental space is clean and dry, and secure. I would rent here again in the future if needed. Keep up the friendly customer support and you will keep people coming back.

Worst experience with management I've ever had

I need to have a unit today do I still pay 1.00 till next month

Best customer service ever

We showed up fairly close to closing time to complete the purchase of a unit that we reserved. Craig was very friendly and helpful throughout the entire process. He showed us the units available, answered all our questions and stayed past closing time to ensure our purchase was completed without any issues. Great customer service!

Great facility nice and friendly employee

Kelli made coming to Woodstock the beat welcome ever!!!!!!!!!

Convenient, staff is nice. Prices have gone up so I am moving. $350/mth for my unit is crazy.

Great, GREAT,THANK YOU!!!!

Love the publix storae kelli just love her she knows her jod>and how to treat ppl kind with respect ,all good nothing bad I could say

Place is clean. Craig is nice and professional.

Great service! Fast and efficient, friendly and get you situated quickly. Make sure your exact needs are met. The entire process took less than 30 min, was shown the units and everything! Definitely recommend storing with them!

Great location and staff!

Craig was a great help. This facility is clean and staff is helpful! Easy to access on 92

Kelli has great customer service. She was very kind and helped me with the process of getting my storage. I encourage everyone to come here.

Kelli answered all my questions and concerns. She showed so much empathy. Great property great customer service. Public storage is the BEST.

My time at public storage has been great! Kelli helps me with any needs.

I spoke with a lady name Kelly Cox. I asked her for prices on a unit and was very friendly. She was able to answer all my questions.

Kelli is such a nice person and does everything great. She’s extremely appreciated in all she does.

My mothers had three storage units here for a couple years and I when I come in with my mother to pay her bill I always have that warm and fuzzy feeling from the personnel ibehind the desk her name is Chandra she’s always so friendly and she always has a happy smile on her face so I rented a storage unit I’ve been here for about eight months now and I’m really happy with the facility and the maintenance is done on the building and I really like it highly recommend it to anybody who’s looking for a place to store their goods

Thank You to Kelli for a wonderful experience while booking my reservation in person. She is always so friendly and helpful to all of her customers, especially me!! She is a great asset to your company!

Ms. Kelli is really nice, the storage is pretty cheap and good compared to other units. Have some suggestions for them though, the cart's wheel could use a little maintenance, and it would be great if they also have a place to dump or donate stuff that we don't need but is still in good condition.

Angela could not have been any more helpful. She went over and beyond!

Easy in , easy out

Kelli was absolutely stellar with her customer service. She was very knowledgeable and helped us get moved into a unit super fast.

Kelli in the office could not have been any more friendly or helpful! She we extremely patient with all of my questions and was clearly very good at her job. Would highly recommend this facility to others.

I came into this office and spoke with Kelly! She was noting less than amazing! All I can say is WOW what a blessing noting less than professional! Thanks Kelly!

I had Ms. Kelli help me out . She answered all my questions and was very patient and helpful. Her customer service is outstanding. Glad Public storage has her on their team!

When I was there employee Kylana was extremely helpful and very kind which I appreciated!

Mrs.K was pleasant to be around. Great staff.

I had a great experience talking with Nancy to reserve our storage unit at this facility at Woodstock. Nancy provided insight and help about how to be successful in booking the unit to meet my needs since this is my first time utilizing storage. I feel very comfortable that our stuff will be safe and taken care of when we move in. Nancy answered all of my questions and was very polite and knowledgeable about the company and storage. Definitely check out this location!

Nancy. Was so helpful...excellent service . Took care of our needs and got us the unit that fits our stuff perfectly...

I had great experience with this storage facility. It was nice and clean and the staff was wonderful. Sarah Chan in the office was super helpful and knowledgeable. I would recommend this place for all of your storage needs,

Good service

Thanks Mariah for all your help !

Very nice person in the office and the units are clean.

Clean property! My wife and I love the contactless renting(:

We love this place! Very clean and well kept and great customer service by Joe.

Everyone at this location made my experience Very Easy. The account set up was smooth, they gave me the best rates possible. Everything was explained, access is simple, staff members are always present.

Great service!

Mariah was great! Thanks for all your help!

This place is unethical in what they do. They regularly up-price on you, knowing you are somewhat trapped if you have to rent a truck and take time off work to move out. I started in a 5 x 10 at a high but reasonable rate, around 85 a month with insurance. A year later they've given not one, but two ten buck price hikes. I spoke with management and got a concession to go back to the original rate, but that was in obvious reaction to this review and they just hiked back it back up on me a week later. Keep in mind it doesn't matter how long you have been here, or how consistent you have been paying. The late fees are usurious. Of course they will call and try to renegotiate if you post the truth about them here. Public Storage is a huge unethical racket. AVOID AT ALL COSTS. THIS PLACE IS UNETHICAL. THEY ALSO TRY TO RIG THEIR GOOGLE FEEDBACK.

Just terribly run

I do not appreciate this place continously conducting fraudulent activities trying to get more money out of me when I canceled my account online and over the phone. I paid my bill for several months on time and never even used the unit....that's right it was empty the entire time I rented it and they still cut my lock off and I paid about two or three more months before canceling yet they never canceled my account and then reported me to collections for 98 dollars when I never stepped foot in the unit since it was shown to me! Don't rent here....everyone here are obviously corrupt and for what?

Rented a unit in Jan 2020 and the door would not stay up. They took my key and said they would repair it. 3 months later no call so I went to the unit. The office misplaced my key and it took them about 15 min to find it. The door was still not repaired. I left the key again and went back 2 weeks ago(it is now May) and the guy could not find my key. I left and later that day he called and said he found my key and that he would make sure my unit was repaired. 2 Weeks and nothing. Called the number posted and was told by a rather rude man that I called the reservation number and he gave me the number to the location. I called....answering machine.....

The lady in the office is very nice! Thanks!

Great location and service!

Been renting a unit (hwy 92 woodstock) for several months now went in the office to use the restroom and they have it closed. Lady at the front was very rude and not helpful at all. I will be looking for another storage facility!

Fast and friendly service ! Thanks Mariah

This location is always clean and presentable and Mariah is always super friendly. Thanks Public Storage for being open during such a critical time. My wife and I are very appreciative.

Wow! Absolutely amazing and Mrs. Cheryl is so helpful and will get you started right away on some great deals! Simply amazing!

First off let me say that the people who work here or did are awesome. Nacy is great and Laura was the best! Why they got rid of her I have no idea, but a big mistake. This places ownership is an absolute joke. Never rent from any Public Storage location ever. I have a 10x 15 storage unit there that I've had for almost 3 years. I believe I started out paying around $120, but slowly the rent has increased just about every 6 months. Now I am paying $192/month for a 10x15! There is no desire for customer retention. They actually plan on you moving to another public storage location and then raising the rates there. If you are late by more 3 weeks they will cut your lock and charge you $45 for a cheap replacement without even asking. Keep in mind it doesn't matter how long you have been there and how consistent you have been. That lock is getting cut. Normal late fees are around $35 after 5 days (understandable, but way to high after 3 years of consistent payments). Of course the ownership will offer you the same size storage unit at the same location for maybe $20-30 less, but who is going to rent a uhaul to move stuff 3 rows over? Public Storage as a company and as a whole is one of the biggest rackets I've come across. AVOID AT ALL COSTS. Again this is not a knock at the people working there they are awesome and part of the reason I put up with it for so long and well since Laura is gone I guess I will be too.

Great service and super helpful!

Laura is very friendly and knowledgeable about everything! So glad I chose to come here!

Angela was very helpful and friendly. She provided us with a nice unit and made us feel welcomed. Clean and nice. I strongly recommend this place.

My experience checking in to this storage unit was the best I've had yet (and I've rented several over the ears). All thanks to Angela, the fill-in manager on duty.

Great customer service and very clean property. Laura did a great job explaining everything. She was professional, friendly, and very knowledgable.

Really nice place and comforting that my stuff is safe

Lara was awesome! Great customer service, fast and nice to speak with.

Laura happily stayed after closing time to help us cut our lock after we lost our key!

Laura went above and beyond to help me today in the office, addressing all my concerns and far exceeding my expectations! She was kind, attentive and knowledgeable, taking time to answer any and all questions I had.

Laura was amazing, super helpful!

Laura was a peach in getting me set up with my unit, she was very polite and helpful. If their were more stars to give I would give 5 more.

Laura at this facility has been amazing to us and they treat their customers like family! They are good people who actually care about you & your belongings! I Strongly suggest using this location.

Alway the best

Angela was wonderful! She made our experience a pleasure. She knows her job and you can tell she loves what she does. Public Storage needs more people like her. Great job Angela!!!

The young lady we worked with was very pleasant and seemed at first to be struggling with another issue.. Instead of feeling the same state of mind she was in being aimed at us she instead made an obvious effort to treat us as customers and we had a good time with her.. Not calling her out for privacy reasons... But strongly suggest you use the place for your needs as she was great with us and really helped us out as well.

Laura gave great helping me secure a unit

I had most honest and pleasant experice with the property manager in the office today. She showed me 4 different storage lockers and explained every thing to me even though I don't need storage until march. There was another couple their at the end of the day too asking all kind of same questions over and oevr. The manager answered them all over and over and was patient as all get out was very professional the hole time. She showed me the locks they use and different kinds of boxes and told me so much about storage I never knew. I will rent from this place in march as soon as I get my stuff sorted out. Lora was a big help with all of the questions I had and the questions other people had too. I don't know how long she's been working this place but keep her here for a long time! She even showed me how to make a comment on this page - helped me with all

Angela stayed after closing time to help me get a space; even though it was freezing! She was very helpful and friendly. Thanks Angela!

I came there and spoke with Angela and she was so polite and informative. She gave me great recommendations for what space to get and gave expert advice on how to maintain my things for the duration of my stay. She maintain a smile even though it was 10 mins before closing. I would highly recommend this location and ask for Angela😉

Laura is super nice !!

I just want to stop by and say we love laura – here we will not know what to do without her continue to keep her here because she gave great customer service and we will miss her if she’s not here love you very much laura

Laura is the best and the only one I would go to!

Very pleasant experience . The location manager is a sweetheart ! She was always there to answer any questions . She knew exactly what I needed to keep my furniture and clothing from smelling like storage . Will definitely come again !

Laura has been excellent in helping me find out the right storage space for the budget. Thanks Laura!!!

Angela was so so helpful. We had to rent an additional unit last minute on a Sunday, and she was very accommodating. We really appreciated her help and friendly attitude. Thank you Angela!!

I had the best experience at this location with the sales lady Ms. Laura. We made friends right away she was very friendly and helpful. I will definitely refer all my friends to this location.

Laura was great! She went out of her way to come through last minute twice in one week to help me out during a stressful move! Thank you!!

Laura rocks!!!

What a great place to do business with. Wyatt and Abrinna were knowledgeable and really know their stuff. They were spot on with their recommendation on what size unit we would need. I would highly recommend!!!!

Great place and great customer service! Much better than the one by Aldi! Friendly and quick!

As a musician what better place to check out a storage space than Woodstock? Great pricing meeting even greater service. Thank you Wyatt Patrick!

Very nice and clean facility. Conveniently located off highway 92. When I booked the unit, I got follow up calls to confirm my appointment. The whole process of renting was a breeze. The manager Laura was great to work with and clearly takes pride in the property. She was very attentive to detail and made sure I knew how to do everything before I left. Her level of customer service made me feel very confident about renting there!

I ADORE Laura @the woodstock location! I swear, anything I've ever needed,requested,or didn't know, Laura's always been more than willing to take time out and assist me! She should get 10 stars!!!!!

Laura did a great job. Courteous and helpful and accommodating. I went to the wrong facility and she made me want to stay.

Laura and the rest of the staff are very friendly and Laura was very very helpful.

Angela is amazing! She answered all of our questions & made us feel very comfortable with choosing Public Storage as our storage facility! Even tho it was very busy, she made us feel important, making our anxiety of leaving all of our belongings, completely diminish! We are confident that we have made the best choice with Public Storage! Thanks Angela! Ur an amazing, caring woman & we wish u the best!

Laura was so helpful and great! We moved down from Illinois and she was extra helpful. We didn't know exactly the time we would arrive. After a 14 hour drive with our moving truck she allowed us to move our stuff in. Thank you!

Rented a unit from this place. The manager talked extremely fast so she could add extra items in my bill without my knowledge. If I didn’t look at my bill closely and pay attention I would walked out there with a mattress cover I did not ask for or moisture protection I didn’t ask for either. They also force you to get insurance also! If I don’t want insurance that’s on me. So I walked out of there paying way to much for a storage unit then I have to turn around and pay again 3 weeks later. They didn’t even prorate! I will be getting my stuff out quickly! They asked for a Google review!

I have storage at this location and come by to pay my bill each month. Laura, Angela, and Arianna always greet me with smiles and professional attitudes. They are really helpful with getting me the items I need to ship too!

Laura helped me so much,she is very knowledgeable and respectful.

Laura had been just wonderful with her service , she is very diligent professional and courteous person to work with. Thank you so much Laura !!!

Rating the company not necessarily the location. Although in all 3 units I had there was always something wrong, unfortunately.

Laura was a very nice lady and was very helpful

Awesome new area manager

This is a great place to rent from. My first time renting a storage unit and it was an easy process from reservation, to touring the property, and getting an affordable unit that fits my needs. Angela was very helpful and knowledgeable!!

Laura was very helpful and a joy to work with. She was very informative and willing to work with us. All around excellent customer service.

Manager Laura is the real deal, aithentic caring down to earth ... you should be so lucky to be able to do business with a quality person like her

Ms. Laura is incredibly awesome! She very helpful and answered all of my questions. Sticking to Public Storage because of her. Will refer her to all my clients.

Mara and team were FANTASTIC! I had to come back in and change storage units and she made it super easy! Thank you Mara and team for continuing to provide outstanding service!

Laura was great in assisting with the move-in process.

Very good experience, clean secure facility, excellent service. Laura was very professional and helpful.

Angela has kept in contact with me the past two weeks since I decided not to rent. My house went under contract fast and Public Storage is helping me save money while I travel for work three weeks a month to save money and protect my stuff. They are the only ones with a unit big enough, accessible, and right in town. I love woodstock and am so happy with the conscience. It’s really Angela who made the difference. Here caring, compassion, and service is amazing. Thank you for helping me during a stressful time!!!

Excellent experience! Angela was on point, organized and efficient. I really appreciated her efficiency because I had to come out to the property in between business meetings. I saved the unit online. She called me in less than 2 mins of when I submitted the reservation. When I came out to the property she had keys, lock, unit and paperwork ready. I was in and out in less than 20 mins. Outstanding work Angela! Thank you!

They were very informative & accommodating. Also handled my lease & rental in a very timely manner.

Ever time I visit this location to may a payment; Laura is very professional and extremely nice. I am considering moving my things from Hiram GA to this location in Woodstock. Due to Laura bubbling personality!

I really was impress with this property clean grounds. I have visited some other properties and they were not kept clean. The CSR lady name Laura that I saw yesterday was GREAT! She made my visit very pleasant. Thank You Laura. I and my boyfriend will be back on next week. :)

Laura was terrific

Excellent service as always. Theresa is such a joy to work with. Absolutely the best storage facility in town.

Laura is super friendly and helpful every time i visit👍. Great employee with a great attitude always😎

Getting too expensive.

Laura is friendly, informative, helpful & was great with my 5 kids! Storage facility is clean and very well organized.

Great clean and helpful staff

Laura was awesome. Every time I come in her she is always so helpful. Thank you !

Great friendly service Made the chore of renting a storage unit a breeze Laura was great!!! A++++++ experience

Laura is the best! I had a dilemma and she immediately helped me solve it. I always receive great customer service when I come here. Again, thanks a bunch Laura!

Laura was great.

I just needed a storage right away while moving . I stoped by this location and i got the pleasure to meet LAURA. She inmediatly helped to find the best option and got the unit right away and now i will be able to move the rest of my things TODAY. Amazing customer service and friendly as she can be .. THANK YOU SO MUCH 10 starts 😀

Laura was very nice!

Laura was so helpful, knowledgeable and efficient. I was in and out with ease. I highly recommend this place. Laura made the trip enjoyable.

The best attention !!! Laura is really cool

Laura was extremely professional as well as helpful in my experience at the Woodstock facility. Even though she was busy with other clients, she still made time to help me with any and all questions I had. Laura made my moving experience less stressful. Thanks, Laura. You are great. Jenny

Laura was amazing and made the whole process of moving in very seamless.

Great place, friendly staff

Laura in the front is the best!!!

My experience at Woodstock Public Storage was absolutely awesome! The office manager, Angela, was very helpful and accommodating to our company’s special needs. She made the process / transition easy with prompt and professional I customer service!

Great service and very friendly here. So far has been a good experience

Laura is great thank you so much

Laura was very courteous and helpful. Excellent customer service. Pleasure doing business with her. Highly recommend this place for storage needs.

La sra Loura es muy buena persona con los clientes les recomiendo.

I had to down sized to a smaller unit. Laura help me figure out which one would work best. She went above and beyond . So glad she was there. Great job Laura, I will send my family and friends who might need storage . Thanks

Laura has always been very polite and helpful. She addressed any questions and concerns I had and made the whole experience easy and simple. Always happy to give my money for great service. Thanks Laura!!!

Manager was super customer service friendly!

Ms. Laura has the best customer service skills give her a raise

Laura was awesome, friendly, helpful and very professional.

Laura was very courteous and professional as she helped me decide which size unit was appropriate for my use. She mentioned methods to help me with my move, which is information I appreciate as moving is most stressful, along with the reassurance that any future concerns would be addressed.

Laura was great!! Very professional and knowledgeable, she got me into a great unit at a great price! And the products at the store are really cool! The wardrobe boxes are so sturdy!! Thanks Laura!!

Thank you Laura for making my warehouse rental a pleasant experience.

Great customer service. The manager Laura is awesome

My experience here was absolutely fantastic! The office manager, Angela, was awesome. She was so sweet. She made it so easy for us to get set up with a storage unit. On top of that, she talked to us not like the average employee would talk to a customer, but she talked to us like she was our friend. She triple checked to make sure we left with everything we needed. Now ‘that’ is what I call great customer service!

Sarah, the manager, is very attentive and approachable. She is warm and friendly. I use this space for work, so I see her often and enjoy her smile. She is always willing to help if she can. The space is clean and great security.

I needed a large storage unit for inventory storage, Laura the Property Manager was able to get me into the right unit at the right price. Great experience!!

Great service and location. Angela was very professional and helpful.

Laura was wonderful she went through several storage units till I found the one that I wanted very patient and thorough highly recommend

We needed a storage area for some things we need out of the house while we're staging it for sale, so we called Public Storage. They got us a space near the door, as my wife requested. Everything was clean and completely ready for us to move in. Angela was an absolute sweetheart! (Management, take note. Whatever you're paying her, it's not enough. She is your greatest asset) She took us through the process quickly and professionally. Honestly, she made us feel that our storage space is really just an extension of our home.

I wish all that are looking for storage in Woodstock area could understand how great my experience has been. Laura who works their has always helped me and been very kind and understanding. Laura has always helped me, even though all issues were created by me. Service is more than five stars to me, considering my grwat experiences with Public Storage in Woodstock, GA.

Very helpful!!! Thankyou laura

Laura, the Public Storage agent that set up my facility plan, is very knowlegleable, helpful & a true pleasure to work with.

I stopped by to look at the sq ft of the units and wanted a large one 10x25. When I got there SM Angela was very approachable and provide the best customer service I have not seen in a while. The entire experience from visiting the large units to buying moving supplies was fantastic. She did an awesome job! I rented the 10x25 with climate control right on the spot due to Angela's way of making me feel . The prices were very good compared to others.

Like having a unit here but hate that they want to Jack up the rates just because.....

Awesome service and quick setup. Laura took care of everything and got our unit setup in minutes with a great rate.

Laura was so helpful with the process of reserving a storage unit for our out of state move back to GA. She was a pleasure to work with and I can’t recommend this location enough.

Laura was very helpful. Showed clean units to choose from. Would totally recommend units here.

Great experience with Laura! In a stressful time she went out of her way to make us comfortable and feel welcomed. First rate!

I want to take the time to edit my comment and give a proper review for Laura. She's a gentle soul and although my belongings are in storage elsewhere, Laura made me feel that my issue was important and she helped me tremendously with my situation. I hope Laura continues to work at the public storage facility here at Woodstock, Ga. Laura is very easy to talk to and friendly and professional, and even can calm down a bear like personality, lol 😂. You can be sure if you need the services of this location you will be in good hands with Ms. Laura she's very attentive!

I met the new sheriff in town LAURA!!! I really like her personality 😁 she was very nice to me and handled my acct with Public Storage where my unit is located in Huffman Alabama. I like her ways of handling things so much I might move my stuff to her location 😁 very understanding lady.... Thank you Laura

Today I had the pleasure of meeting Laura at the Public Storage on Hwy 92 in Woodstock GA. She is a delightful, patient and very accommodating person. Our storage unit is not on this property but when I found out that I could stop in to make my payment, I was very glad since it is often difficult to get to my facility before 6:00 PM from where I work. Both my facility and Laura's was very clean, organized and welcoming. If you are looking for a safe, secure and friendly place to store some of your belongings, Public Storage is the place for you.

Laura was an amazing associate and she was super helpful when I had to get some help with friend’s unit!

Units and grounds are very clean. Laura is nice to work with!

Laura was excellent to work with and made sure every detail was covered. Very pleasant experience.

Such a great experience at check-in and on subsequent return visits. I would recommend this location to anyone looking for storage. Friendly, courteous, and caring. On top of that, she has such a great sense of humor.

The staff here (Laura) does an excellent job of helping out whenever possible. When we were moving stuff in here she stayed late to get us a second unit when it looked like we would have a hard time getting all of our stuff into just one. The next day she came by several times to make sure we had everything we needed. Very helpful in every way possible.

Laura is amazing. Really helped out.

LAURA. Was very respectfull and full of energy kind hearted.

Laura was awesome and made sure we were set up fast and efficient! Great experience.

Awesome location if yur looking for a storage place this the one. "Owe "and ask fore Laura She answer every question and help at a professional and loving level.👍

Laura was great!

Laura is very patient and consistent with follow-up. We are out of state and she is very helpful! She is always available and very professional!!

Laura is a wonderful asset to your company. She was so very helpful and knowledgeable. Give her a raise!!!

Laura was kind, brilliant, helpful 010919 visit ... way beyond any expectation here smile ... Superior + customer service!! Please let me know I sincerely appreciate her extraordinary efforts!! Smile

Very polite staff. Equipment seems to break frequently both gate and credit card reader. But they are very responsive. Laura was especially helpful.

This is THE WORST storage facility that I've ever had the dishonor of dealing with. Upon getting the Unit the manager Laura, asks what items do you have so I tell her thinking it's for insurance purposes.......No she decides to CHARGE me for items like paper, bubble wrap, couch covers. My items were already packed & wrapped there was no need. She then says "well if that's too high I can fudge the numbers" Fudge what numbers? My items were already packed. She then charged me for a disc lock when I literally had one in my hand. She said "well this one is easier, you can put it on your unit faster!" 19.99 then tells me she can't reverse the charge. I had to call area manager & regional Jessica to get a call back took over a week. Then comes time to pay Laura just charges your card for whatever she wants & when she wants & argues with you about it. Really nervous about having my things there it was only temporary 7 weeks, but has been THE MOST MISERABLE experience dealing with storage EVER!!!

Are there closed hours for lunch?

Laura was very pleasant and supported multi visits from my wife and me. She was very informative and patient with us. She clearly has a great understanding of the business and provided worthwhile recommendations throughout the process. Highly recommend her support and facility. Greg A

I stopped by with some questions about how much storage space I need and Laura was able to help. It's nice to deal with someone who enjoys what they're doing. The units are clean and spacious. Go cub! Thanks Laura.

Today I had the pleasure of meeting Laura , she made my rental of a storage space so easy and confident that I will sleep great knowing that my property will be safe , she’s such wonderful and spunky person that I could have stayed there and laughed with her all day !!! Don’t think I would have felt as comfortable with anyone else . Thank you public storage for having Laura be a big part of our family !! If she leaves so do I . 🙏🙏🙏🙏👍👍👍👍 Also would like thank Joanne for her great personality and treating like family over the phone !

Laura is absolutely amazing. She goes above and beyond. Her customer service skills are impeccable. She understands and exacutes what it takes to manage a business.

I liked this place it was very clean & professional. Ms Laura in the front is a sweet person. She has always been very helpful with anything I needed!! Thanks Ms Laura big shout out to you!!! 👍

Laura was great!!! So helpful!!!

Laura is a rockstar she made all my storage needs a breeze.

Bria assisted me today providing great customer service and a great deal. Thanks

Laura is the best she was very helpful when I left my keys there she called me right away she is very professional and very sweet and she makes sure to always take care of her customers you never have to worry about your unit she makes sure they are safe and clean.

Laura was so much help and make us feel like family thank you

Awesome visit....Laura was very polite and helpful with my moving needs..very thankful for the help!

Laura provided with me excellent customer service. She knows her stuff!

Laura made our storage experience so easy and was so helpful throughout our entire process!

Laura is the best Great service.

Laura and Pam were beyond helpful today they answered any questions and helped us with all our packing needs!!!

My experience with this Public Storage has been nothing short of awesome. Acquiring the unit online was easy, moving in was easy, and paying month to month online was easy. Laura was very friendly and made our move process smooth. We only needed storage temporarily as we were between homes, but I would definitely rent with the Public Storage in Woodstock with Laura again.

Laura was very nice & helpful with all of our questions and eventually with our move out. We say we will rent here again. 😉

Laura did a great job making us feel welcome. She was able to locate the unit we needed and show it to us immediately. We are very pleased with her professional courtesy and look forward to renting our unit. Sincerely, Mike and Paula Shackelford, Unit 101

Laura was absolutely amazing and catered to her customers!!! She was just amazing took care of us beyond a doubt moved outside herself and makes sure all her customers are fully taken care of! Will definitely be back and only to this location!!

Around 9am in the morning I made a reservation for a unit at this Public Storage. I also decided to head to the facility to arrive a bit after it opened. On the way I got a call about 5 minutes after the facility opened by Laura to check in with me about the reservation and when I could be at the facility. Told her I was on my way and a few minutes out. Laura was a real help and very lovely to talk to. She got me everything I needed and told me to ask for help if I need. I was really impressed with the customer services and the speediness of response to my reservation.

Rented a unit with Laura today. She was super to work with. Very professional but also friendly and easy to work with. Asked all of the right questions to make sure I was getting the perfect unit for my needs. Definitely would recommend renting from there.

Laura at this location was very helpful and friendly during my rental period there.

Stop by and see Laura she’s incredibly helpful!

Great customer service, she showed and told me everything I needed to know thanks a bunch!

I had very good service at Public Storage on HWY 92 in Woodstock GA. Lavra was very informative and was a lot of help in my decision to rent my unit at this location.

Laura was the most Awesome of Awesomeness with assistance and was very friendly. She is the epitome of coolness!

Laura is awesome. She is very professional and friendly

Laura was very pleasant and helpful and was a pleasure to do business with. Great experience!

Made a reservation on line, Laura was prepared and when she was done with another customer (who was slow as all get out) she got with me right away and I had my unit assigned within 15 minutes.

9/12 update: my second visit here and this time I got to work with Laura. Another fantastic experience. She was wonderful, professional, kind, and courteous, and she was very patient with all my questions. Thank you Laura! The team at this location is beyond words! Kind, patient, courteous...and Jo is awesome. Jo definitely has her customer's best interest in mind and she watches out for her clients. I highly recommend this PS Storage.

Laura has been attentive, professional and knowledgeable in every interaction I've had with her. Truly an asset to this company and a pleasure to deal with!

Laura has given stellar customer service to me during a very difficult and trying time of my life. She has gone out of her way to check on me as I try to reorganize my storage unit and my life. The friends who helped me move in just took my stuff off the truck and basically threw it in the unit.....she deserves a raise.

Laura is the best. 🙏

Very clean and well maintained facility. Lara demonstrated excellent customer service and answered all of my questions.

Great customer service from Laura at this Public Storage location. Fast & easy account setup.

My husband and I rented a unit from Laura today and she couldn’t have been more amazing. It was so easy and quick! She answered all of our questions and we feel very safe having our belongings at this facility. I would recommend this location.

Great service I loved the love here

Joanne was fantastic! I had a few one off clauses that I needed to add for my unit and she was very helpful in making sure everything was in order.

Laura was working on her day off thanks for being a rock star and getting us a unit.

She was great..

Jo was not only friendly but very efficient. I left with the confidence that my possessions would be safe and well cared for.

What time do they close for lunch?

Jo very helpful

Thanks to "JO" for helping me today! Great customer service!!

Jo was so helpful when I referred a friend & brought her in to rent.

Jo was very helpful and pleasant to deal with.

The best customer service and knowledge of the job I ever experienced in this day and time. Laura was very patient with me and all of my needs

Laura in the office was very helpful and courteous during my move in. The process was very streamline. The storage spaces were well monitored and clean as well.

Had a great experience all the way around. Victoria and Jo were both awesome. They made my storage unit rental go seamlessly as possible. Thanks ladies! 😁

laura helped with a very touchy problem and in turn I will transfer to her storage unit because of great service

Jo and Victora provided prompt and high quality service to me. I was extremely pleased with this transaction.

Jo was a great help to all my needs!!

Great Experience Jo was very nice and professional

Joanne is always attentive, personable, friendly and gives great Customer Service! One reason I'm a Customer!

Jo is always helpful and kind.

Great service per jo, second time renting here,

Victoria was excellent. She knew her business and provided everything I needed to make a knowledgeable decision. She deserves a huge bonus.

Way overpriced constantly raising rates

We notified them in December that the roof had a leak and water was entering our unit. 4 months later the leak was still there and the only response was "I hope you have insurance".

Joe helped with am customer service

Shout out to Jo she is the best

We love using Public Storage! Victoria and Wanda are wonderful, and very helpful!

Victoria and Wanda are very helpful, informative, and friendly too! I would highly suggest using Public Storage!!

Great Service. Ive been a renter over 5 years.

Jo was INCREDIBLE!!!! She was so helpful in the entire process of getting my storage unit and her sense of humor made my day! She was such a pleasure to have assisting me!

Jo was super helpful and friendly! She got me set up quickly!

Five stars for facility, 6 stars for Jo. What more is there to say?

Jo was very helpful with me renting out a unit! 👍

Thanks to Jo for all her awesome help!

Friendly, professional

Great experience at this location, Victoria is very helpful and friendly.

Store your stuff here.

Originally they sold me a lock I assumed was worth the $20. Went across the street for a Uhaul and saw same lock for $10. They granted a refund even past the return dates! Great service, feel safe keeping my storage here!

The customer service has been excellent from the first phone call to finalization of renting the storage space. Victoria has been very professional and tremendously helpful. The rates are very competitive and the facilities are reasonably accessible.

rent has gone up 2 times in less than a year.

Joe & Aleesha are very cool great experience low rates safe storage, highly recommended.

Jo is absolutely amazing and such a great help. Keep this woman forever. She is amazing and such a delight to be around. I appreciate all her help. Thank you so much Jo!!!

Had a great experience and was great while I was there thanks for the great service

Jo was great and extremely helpful. Thank you

Joanne was awesome..she was very helpful and pleasant. She needs a raise!! Michele

Excellent service from Jo!

Victoria made it easy and explained the service in simple terms. The facility looks great and well maintained. Glad for PS to keep my stuff for a while.

Victoria is awesome!!!

Ilove it

Jo was awesome needs to be staying at this store she did a lovely job handled me very well really appreciate her.

Ms. Jo ,,,was fantastic great, customer service beautiful person...

Very helpful

Miss Jo was very helpful and I feel this a safe place to store my valuables!

Clean and secure.

Expensive but claim facility.

Clean, secure, storage unit. Polite and helpful office manager.

Great job Kati!! Thanks for all your help today!!

Tearia was wonderful. She explained everything very well. The service was wonderful.

Kati was very nice and professional and helpful with all the information I needed

My experience started out pretty rocky with this facility as I made a reservation online for a climate controlled unit for rental two weeks later. Got a call the next day saying the reservation could not be held and I had to come in immediately to rent the unit. Nothing on the website to indicate this wasn't like all other reservations, ie. car rental, hotel, etc. (the website needs attention). At the office a temporary rental agent confused us with another rental and entered all incorrect info, changed the price quoted, and sold my wife a $25 lock because she had to "put one on immediately". When I returned to the office as a not happy camper, the regular manager was most apologetic and said she'd contact the district manager Greg Lovelace and they'd make things right. Mr. Lovelace called me, again apologized repeatedly and had me moved to a larger unit at the original monthly price I was quoted online. He then refunded the excess charges by the first agent and all is good. I'm giving this facility a 5-star rating in spite of the original issues because in my book "it's the recovery that counts" and these people came through big-time. Cudos Mr. Lovelace and staff! Thx.

Came to look at a unit. Not ready to rent for a few more weeks. Jo was really helpful. Definitely will be back to rent.

Kati is great!! She is very friendly and helpful.

Jo is great, she helped me get the best price and was very clear.

best costumer service ever in any kind of business. Kira is the best .

Kati and the staff at Public Storage Hwy 92 in Woodstock are stellar. They are the best in customer service and the most helpful and friendly people to ever sit behind a storage facility front desk.

Kira is awesome! Here customer is service is top notch. Very personable. Great experience working with her.

Great service and very helpful

Kara made my experience super easy! She was straight forward and made my experience a pleasure! Thank you for employing such a great employee!

Good, clean storage facility. Good service.

Kira was helpful and accommodating. She did a great job explaining the monthly rates and the unit was clean. We were happy with the location's convenience.

Best Experience ever when getting a storage unit!!! Go see Kati she will walk you through every step of the way. Start out online, save time!!

Kira was very helpful and kind in helping me rent a unit. Thank you!!!!

Kira took care of us and answered all of our questions.

Great price, clean unit, Kati was great.

Kira was wonderful!! Very very helpful! Great customer service.

Kira did an amazing job and was very helpful. Great job!

Kira at the hwy 92 location in Woodstock has gone above and beyond to help me. I appreciate everything she did and I wish everyone I have to deal with for anything was as helpful and kind as she is.

Property manager was very nice and professional. She assured me that my things were safe and she showed me the unit before we completed the paperwork. I had had to take care of this very last minute and was pretty stressed and she made this much less stressful than I anticipated. She thoroughly explained the rules and payments. Would recommend to anyone in need of storage.

Kari was sooo awesome and helpful!! Really went above and beyond to make us and our stuff feel welcomed!! service was quick and efficient! definitely returning with any of our storage needs!!!

Staff (Kira) is super friendly. Location is very convenient and has great hours!

The facility is well maintained. The staff have all been a joy to interact with and I am very impressed with the level of customer service Kira gave on our move in day. Kira is kind, personable, professional, and extremely thorough. She wants to make sure that the tenants are well taken care of and it shows in her interactions that she is truly representing the Public Storage company in an extremely positive light. During the time I was there, several other tenants came in and I witnessed how well she interacted with them and how happy they were when they left. It is employees like Kira that should be kept, praised, and promoted. Thanks for making our experience a great one!

We stopped by to see about renting a storage unit we saw online. Raven was very welcoming from the start. Not something you would really expect from this type of business. She was very enthusiastic and seemed very happy to help us and answer our questions. We wanted to see a couple different units and had quite a few questions and she never acted like we were wasting her time. Customer service was fantastic on her end and helped us decide to pull the trigger. I'm very happy we decided to stop here first

They had the right size I needed to store my items. Easy to get to and very secure.

Kiri showed me the unit and the she was the best manager in the world. This best place to rent space to store my property.

Kira is so much help. It always makes my day when I see her. Thanks again for everything.!!!! 😆

Kira was incredible! From they day I signed my lease to the day I cleared out. She went above and beyond in all facets. I don't know who her boss is but I wish I could tell them personally how great my experience was because of Kira!

Kira at the 25599 Woodstock location is great! She's been really helpful and easy to work with. Friendly, courteous, and probably goes above and beyond. This is only my third time using a storage unit, but she has been the best property manager by far. I highly recommend storing your stuff here.

Seccurra was awesome! Great service!

Excellent professional service by Kira. She is highly knowledgeable and very pleasant. Facility is very clean and secure.

Bob and Lori were great!

Kira is extremely helpful and polite! She is so friendly and personable, it doesn't even really seem like a "business transaction". Very knowledgeable, I didn't even really have to ask ask any questions, because the answered them without me beforehand. I've already recommended the location to people I know if they need a storage unit and recommend this location to anyone else looking for one!

We went to a few storage facilities trying to locate a vacant unit. Fortunately, for us, they did not have any units available. Then, we stumbled upon Public Storage. We are so glad that we did. Kira was very knowledgable and offered us a very good unit for the time frame that we needed. We are very happy with their customer service and product.

My space in Woodstock is great. Excellent location and the whole facility is in tip top shape. Kira rocks, she is always there to help make sure that whatever is needed is handled.

Kira is simply phenomenal!!! Answered every question before I could even ask. She made my visit easy and pleasant.

Great place nice people

Kira was extremely knowledgeable. Has extremely great customer service. Plus she had me in and out in a timely fashion even though i was not in a rush. I have nothing but an a review of pure excellence if you speak with Kira

Kira is an Awesome person and made it possible. We are extremely grateful for all her help!!!

Worked with JoAnna and she was wonderful!! I am handicapped at the moment and will be for a few months and she made sure I was taken care of while I was there. She really made my day with her kindness! Very knowledgeable and explained everything. 100% recommend using this location even if it's a little out of your way, so worth it!!! Thank You JoAnna:))))

Go and talk to Kira. She is absolutely wonderful even when it got hectic. Highly recommend.

Kira was amazing and so helpful. The process was easy and she was efficient.

Great job!

Short term storage of my furniture at this facility was easy and fast to set up initially, the facility was clean and well managed by Kira, and access was always easy. I would definitely use this facility again.

Very clean, EXCELLENT customer service. I would highly recommend this location.

Kira is absolutely awesome. After looking at a few places that were similar she was the reason we decided to go with this location.

Clean, climate controlled and easy access. Kira, the manager couldn't be more helpful or friendly. Highly recommended!

WOW!!! Kira was awesome. She was me more patient with me! I was SUPER LATE A FEW TIMES, yet everytime l was called about the balance, she was sweet and patient. I stored my things for over a year, and never had a problem. THANX PUBLIC STORAGE!!!!

Never rented a storage before and kira took care of all my questions and helped me and my husband tremendously... She went above and beyond.. Love this lady..great job!

This was the first time I used Public Storage and i was very happy with the Woodstock experience. Kira is the primary reason that I am giving this location 5 stars!! I mean face it a storage unit is a storage unit. There is not much difference between one location to another. The most important factor in making a difference is the people. Kira was professional, sweet, friendly, smart, funny, and VERY HELPFUL!! She truly cared about me, my stuff, and my experience. She went above and beyond what I would expect from an employee of this company. I love Kira and would recommend her and this location to anyone. Rock on Kira and keep up the GREAT work.

The facilities are clean, and well-run by the very capable and thoroughly amazing manager Kira. This is the first time I've ever used a storage facility, and she led me through the whole process so thoroughly, I can't recommend them more highly.

Kira was such a huge help. Very professional, pleasurable to do business with. Very knowledgeable.