Public Storage Self-Storage Units at 2660 Mountain Industrial Blvd, Tucker, GA

I rented a space 6 months and was shocked to see my bill go up almost $80. I was not informed of any price increase when I rented the space. Which should be told to the customer when they come in and pay. Just to be told it was in your contract. I feel that any price increase should be explained as that plays a very important factor to where I store my items. I feel it was very underhanded and unprofessional to not explain to the customer at the time of there rental agreement. Then when I contacted corporate they replied saying I can take my things to another unit. Which I will have to pay more money to do that. Very disappointing and not good practice. The only reason I gave a star is because the property manager was great and very helpful anytime. However everyone be aware public storage is just like the rest of these big companies out to get money by any means nessary.

No one is ever available to assist at this location. We have had a unit here since April and out of all that time (5 months) we have seen an actual person once and this is during business hours. The first time when i did see the lady who was on duty, she got me in and situated and told me to let her know when i was finished so she could let me out. I was literally stuck at the gate 30 minutes before i thought to call the 800 number so they could let me out. She never answered her phone like she told me she would. Once we get our things out of this Location we won’t be returning.

Mary provided great customer service

Great fast service Ms Jay was amazing! Even with other customers.

Stopped by this evening and didn’t realize the place just closed. Jay was nice enough to assist and answer my questions and didn’t turn me away. Jay thank you again for your time. I appreciate your help.

Had a great experience today at the Tucker location. Tina was extremely helpful and made the whole process so easy! Thank you very much!

Thk you Tina. So very helpful. Was patient in getting me setup for my new storage. I came in doing her lunch. But she willfully assisted me. Thks so much

MS. Marden was very informative and has GREAT customer Service. She was EXCELLENT

Mardena was very helpful great customer services

Mardena was great and helpful. Great customer service

Excellent service!

Awesome work. The manager answered all the appropriate questions about the units. Thank you for all you do.

Mardena is very nice and always helpful everytime I come into the office

No tengo problema con mi unidad ni con la oficina pero la chica que se encarga de la limpieza es muy grosera y arrogante a mi hija le grito solo por que se le tiro una botella con agua que nosotras mismas limpiamos dijo que no se permite agua cuando en mi contrato no aparece eso x ningún lado

Key was very amazing 🤩 an very helpful

Mrs. MARDENA, IS THE BEST HAD A AWSOME EXPERIENCE!!!

Mardena was very helpful and went over in beyond. Thanks for all your help.

I've been an online storage treasures bidder for years on and off and I've never felt so disrespected and just disgusted how they talk and treat their customers. I take customer service very seriously I also run few businesses and if I ever spoke to my customers like that I would lose customers and eventually lose my business. Also extremely unprofessional. I won a unit at public storage in tucker ga 2660 MOUNT INDUSTRIAL BLVD April 20, 2023. It was loaded down packed up to the brim for 50.00. Paid them for unit and clerk was rude and had this attitude I had 72 hours to clean the unit out. NO cleaning deposit was required. I had my friend with expedition follow me to unit and I was driving mini cooper. We loaded both vehicles to the brim and all that was left was few 5 pieces of furniture. We drove to gate and clerk refused to let us leave assuming we would get everything out of unit immediately so we engaged in argument told her I still have few days to clean out and she demanded a deposit be left. I told her I am not going to leave deposit. And that it wasn't part of paperwork or online deal invoice etc. She called her manager also told me she thinks I was never planning on cleaning out my unit. And said storage treasures would reach out to me. Meanwhile I told her I was contacting them and police because she holding me and my friend against will from leaving property. Seconds later the gate opens and she comes outside says your blocking the gate please leave. DON'T DEAL WITH THIS company very fishy and seems after doing my own investigation that they weren't supposed to FORCE A DEPOSIT and was told they don't charge deposits. MEANWHILE THEY BANNED ME FROM ALL FACILITIES AFTER I TRied communicating with them that I was going to rent trailer or box truck for remaining items.

Key was amazing and wonderful customer service

Mardena and Key gave top of the line service

Mardena and Key was very helpful today with my move in

Mardena was very helpful and need a raise

A great place to store mardena is awesome she will get you in and out fast very knowledgeable.

Everytime I go into the office Mardena always treat me like family. THANKS

Thanks for all your help today Mardena for lowering my rent for 3 months

My girl Mardena #1 A1 service

Mardena is awesome and always helpful

Excellent customer service and thanks for all your help Mardena.

I've always had a wonderful experience upon my visit to this public storage

Jay helped me out today good customer service I will recommend everyone…..Thinks Jay…….

Mardena is very helpful everytime I go into the location

Outstanding service always helpful when you go into the office great customer service she need a raise

Great customer service. Mardena is excellent at addressing customer concerns. Clean facility. Great location.

Great rate, helpful staff. I’ll be staying with Public storage for a while.

Nice cashmere service

Everytime I go into Public Storage Mardena always has a smile on her face and great customer service

Mardena is the best in the West at PS and what you bet

Every time I go into the location Mardena is always very nice.

Mardena is always helpful and so kind! Great service. Always a pleasant experience. She is great at her job!

Store Manager Marlena is always pleasant, friendly and willing to assist. She delivers good customer service every time I visit my unit. Just a joy to work with. Thank you Mardena.

Today I had amazing customer service with Mardena. She helped me get everything situated that was needed as well as completing my payment successfully. She is very sweet and down to earth as well as friendly. She should get a raise if you ask me!😌 Thank you for your service 😌

We came here after being deceived by another location on the same street. The pictures online made it seem like it was this locations when it was an older one in poor condition. Immediately upon walking in we were greeted pleasantly and Mardena was extremely helpful and willing to help out situation! This locations is clean and well kept, we are grateful we found the correct location and we’re able to be helped. Just an FYI if you rent on a special, even if you don’t accept the unit, the money is NON-REFUNDABLE no matter what.

Great service clean and worth my time and money. And maddena was great

I have been a customer of Public Storage for years. Service is always consistently impeccable. Today I had the pleasure of speaking with Mardena and she exceeded every expectation I had during our call. I am so grateful for her and the level of care and service she provided me today regarding my acct. Thank you so much Public Storage and more than anything, Thank YOU Mardena.

Mardena helped me with renting a storage unit. I'm so thankful for her, she has amazing customer service. She works the front desk, and was welcoming, kind, honest knowledgeable and professional. I feel so happy to have reserved a unit at this location. Thanks again !

I received a price increase after only being here for 5 months. I then came in and spoke w/Ms. Mardena whom I’ve had the pleasure of dealing w/on previous visits to my storage unit and as always she’s very pleasant and professional at what she does. She always greets you w/a Smile and pleasant conversation and always looking out and helpful w/the customer. In my book of stars she deserves a 10!

Mardena you are the best taking to show me where I need to go…

Great customer service always when I come into the location

Mardena was very king and helpful!! She always answered all my questions whenever I call and need help. Excellent customer service skills and the place is always cleans when I go there. I would highly recommend this Public Storage location!

Mardena she attend to me quickly and was so polite and walk me true the process of renting me the space job well don

Mardena gave awesome customer service

Top of the all the way...great service

Mardena has been awesome since day one. Very friendly, helpful, and knowledgeable. The unit is nice, I have the indoor cooled unit and so far no bugs issues and hardly any dust. The access on app make it easy for me to get in and out without punching in code at the box.

I reserved a storage unit on 06/05/2022 I am leaving a review for Tina and Mardine. I want to publicly thank them for providing me with exceptional customer service from helping me through the gate, finding my unit and overall providing me with all the information I needed to know’.

Tina provided me great service and was very helpful. They have very clean storage units.

Tina was the best .She helped me sign in showed me how to use keypad. Showed me my storage unit. Very very sweet. GREAT CUSTOMER SERVICE

Help me out a lot Tina was awesome

Customer service was very professional loved it Mardena very sweet thank you

Great customer service by Mardena today

Tina was nice and very helpful

Stop by to handle some business and Tina was very helpful

Tina was awesome

Tina was alsome and nice

Tina services was great she help me with my issure

Mardena helped me by saving my storage for me! She kindly help me set up the app. She has a friendly, kind, personality and I was comfortable working with her. Thank you!

Tina was very helpful. Help me swap my space to a bigger space and explain everything

great storage location

Simple fast excellent

Tina was very awesome. She was very helpful

Great customer service

Mardena perfect

Thank you Tina so much for helping us . She is very nice, respectful, understanding and helpful. If your looking for storage and an friendly face this is the place to go. Ask for Tina she’s awesome!!!!

Mardena was such a professional delight to encounter this afternoon. I'm a huge fan of customer service and her skills far exceeded my expectations. She didn't waste my time, she made sure I was clear on what I was getting and the price I was getting it for. She went above and beyond my expectations of what I previously dealt with when renting storage units.

Every time I go into this location Mardena is amazing and very helpful Thanks Mardena for all your help

Wonderful administrator who takes very good care of the property—and your things!!!

One of the better Public Storage locations I have seen. Low prices. Pretty good security measures. Professional staff.

Great customer service

Mardena gave me good service today

I’m the regular customer of public storage for more then a year as on the I have got the big storage for at 2660 stone industrial blvd from the attended miss mardena she really helped me a lot and the best customer service I have ever meet thanks to her

This was my third attempt at renting a storage unit. Starting at Rockbridge online reservations. Big mistake, at the time of registration no unit. Next Arcadia, very old location, not well maintained and the unit I was assigned had a hole in the ceiling insulation coming down in the unit. But the manager at this location made my day. She was able to, after some searching, found my info, had the unit I needed and when I arrived she had everything ready. I was in such a serious situation with no unit and moving. Oh and this property is newer and well maintained.

Today is Nov 8 I went into the office and had a wonderful experience I love how Mardena is so warm welcoming and always greet me with a smile and so helpful

This place has been my storage unit for over 4 yrs now

Reserving a storage space was very easy to do online. And when I got to the facility, Mardena was there. And she was very polite and welcoming. She was very patient, friendly, and answered all my questions with a smile on her face. My full experience online and with Mardena was very pleasant. I don't have anything negative to say. I would recommend this storage facility to anybody.

Mardena was very helpful, she has very great experience with her company Public Storage. I will recommend Public Storage to family and friends.

Service at this facility was excellent!

The service was excellent. Mardena went over and beyond to help me with The things I needed. If you ever need to store something go here

Buen servicio y atención al cliente , ❤️👍👍👍Me ayudó mucho en la instalación de alfombra de los dormitorios de mis hijos.

She's great! Thanks for the help.

Mardena and this storage facility are awesome she always make sure I am taken care of , the customer service is great and I have always been able to find a solution to any issues when working with her.. she is patient and that's the only reason I keep this unit because I now live over 30miles from it.... Thanks everyone for the great service!

Mardena is the best. Her personality is wonderful and her customer service is superior. 🙂You won’t be disappointed.

Very good service.

Very professional and was very helpful with my situation

Princess got me in right before closing really appreciate you taking the time to help me get a unit

Princess was awesome, helpful and knowledgeable thanks again will be renting very soon with public storage

Mardena was great, very helpful and sweet. I would definitely recommend this location if you are needing a storage.

This is my second time coming to this location and Mardena was so very kind and helped me through my process! She’s so pleasant and full of smiles. I will recommend this location to anyone as long as Mardena is working!

Great customer services

Great service by trainee Donald and wonderful supervising by Britney Mardena

I experienced a hardship while renting a storage unit from another location, because one can pay at any location, Ms. Maredena, afforded me the opportunity to save my belongings from auction. I will be relocating to her property....

Mardena did a wonderful job helping me pay my bill

The perfect place to store you things it is miraculously clean. The young lady that assisted me today was Mardena. She had the most pleasing personality, patient and professional all my needs were met. Kudos for Mardena

Marden a was very helpful and was very polite and helping us with the rental.

Customer service is very pleasant

Mardena was very kind and patient.. thank you Mardena!! ☺️

Excellent help... quick easy to talk to... got me in and out... would recommend to anyone

Excellent location to store personal.

Mardena. Was very professional and courteous and knowledgeable. I really appreciate her and my experience with her

Mardena went above and beyond in customer service when helping us get our rental set up online. She was so patient and kind with us, walking us through every step. I feel very comfortable about keeping my things here if this is the kind of person running the location. I can't say enough nice things about how wonderful Mardena was to us!

The facility overall is nice, clean, and feels secure. However, the best thing about this location is Mardena. With her knowledge, kindness, and exceptional personality, she makes you feel welcome and comfortable throughout the entire process. I recommend this particular location just because of Mardena alone.

Great service

Ms.Mardena is sociable and very professional and welcoming and take care of your needs. I'll recommend my friends to her for their storage.

Sorry I am late making my post... I moved in last month and Latoya was so helpful and sweet over the phone. She answered all my questions and pointed me in the directions as to how I could sign up online... The transition went well for me moving out of one unit into another that was very convenient... Thank u again miss Latoya.

Check in process is easy, do it all online, no hazzle. The units are clean. Everything is kept in new condition. Normal traffic, never have to wait. Easy access and the app is a great tool. Make sure you pay your bill on time and Mardena, property manager, is always willing to help and she makes sure you are taking care of the right way. Good experience.

Mardena was awesome.She made my storage rental problem free, fast and efficient

This location has excellent customer service. Renting a unit online was super fast and easy. Latoya was incredibly helpful. She helped me with any question I had. She went above and beyond to help me with my storage unit. Even carried some of the boxes I purchased to my car. The weather was horrendous (icy rain) and she did it all with no problem. Thank you!

I do not like leaving a review until i have had a chance to thoroughly get familiar with something or someone I was needing a place quickly, but every storage facility i went to seemed to have better things to do as there was no one there or the employees seemed like they had horrible attitudes and very unprofessional but I arrive at Public Storage at 2660 Mountain Industrial Blvd., Tucker Georgia, and once I get to location I was met with a great professional and courteous greeting and a warm friendly smile that seemed true and sincere. The initial process was handled so quickly that i told the on site manager she must be magic and told her if she is that quick and efficient all the time I would hire her right now. She stated that she loved her job and that she was a very happy and loyal employee of PublicStorage and couldn't leave* them. The interaction was such a change of what i had been dealing with, that i felt very happy that i had rented a unit with Public Storage at this particular location as i had been to another Public storage that was closer but because of the contrast.in attitudes, efficiency and professionalisn of the on location manager, because it would be worth it. Now a few months and a pandemic later I still.am very happy that i rented a unit and because of the manager's professionalism, and knowledge of her position and its duties that it encompasses i.have referred 5 different individuals who have signed a lease and are continued customers only because they, like myself feel our property and belingings are much safer and secure due to the fact that the manager knows her job, has the facility where it looks and seems more safe and secure because she handles all of her actions for customers like they are the biggest& customer Public Storage has ever had, even if renting the smallest unit, and checks and maintains this location unlike any self storage unit i rent or have rented (note: I currently have 18 units nationwide) and i highly reccomend this location and will continue to do so for one reason and one reason only, the manager.

Mardena is the best!! Very helpful and knowledgeable!! Thanks for your help❤❤

Thanks for all you help today

Great Customer service

Very Good Service, with extra ordinary attention to detail. Very pleased with Customer Service!!! Thanks Again!!!

I loved the fact that Ms. Mardena took her time in showing me my unit, didn’t rush me answered all of my questions and was very pleasant and sweet. I’d refer anyone to come here.

This location is very clean. Mardena was helpful and friendly. Made everything easy.

Mardena has been amazing and has made my move-in experience so easy. She is very professional and knowledgeable. I recommend this location for storing your items, feels safe and clean and the staff (Mardena especially) is very welcoming and accommodating.

The ladies that help me today was very nice.

Outstanding customer service

Ms. Mardena was very friendly n so helpful with all my concerns. She’s the best

Great Customer service

Always kind and helpful! Excellent customer service, clean and well maintained. Thank you!

Mardena was an awesome help. She was very pleasant and and joy to speak with. Mardena makes sure you have all the proper information to get started. I thank her for her wonderful hospitality. The place itself is very clean.

I have rented several units over the past few years with Public Storage. The Manager (Mardena) made my experience easy, safe and efficient. Her positive attitude made me feel comfortable with renting the space.

Great staff, love Mardena could use a better unit tho.

Excellent customer service and clean facility.

If I could leave the -5 review I would do so. Paid for our unit online and reserved it. Went to the unit and the climate controlled area has no keypad entry. just an unlocked steel door. i got to my unit which had a tag on it saying that it was inspected but when i opened the door there was a dead rat on the floor. it had been there a while because it was bloated and leaking bodily fluid onto the floor. It smelled so bad and actually smelled in the entire unit area. She tried to put me in the unit right next-door to it and when I told her I didn’t want it she proceeded to debate with me about how her rats can’t climb and she had no idea how it got in there. I have been waiting to get a full refund and still have not heard anything back from the facility or from the corporate office. After reading yelp reviews I read that this location had horrible reviews and many of them talked about rodent problems and one person even talked about how he lost a lot of money worth of storage items due to rat damage. Do your homework and stay away from this location.

Mardena provided me excellent customer service and I got good a rate and storage room.

Really nice person.....

Mardena is Amazing!! Always a pleasant when l come into public storage

Mardena always has a smile on her face every time I see her & should be DM. I tell you about great customer service which she definitely has. Always a pleasure.

Beautiful love

Excellent service by way of Mardena the on site manager. So easy and accommodating to deal with. She set me up in a perfect location and made sure my rates were as quoted online. Also very easy to reach for any needs that arise. I'm very fortunate to be on board in this Public Storage venue.

I would like to commend Mardina for her services. She was a great help during my move in process. She's a great asset to this company.

Exactly what I needed, low rates, and incredibly fast and convenient. Helps it's flexible. Look for Mardena, she's kind and helpful; sorted me out in less than an hour.

This was the Most prompted and informed Manager I ever encountered she also was on point with COVID-19 Love her professional Attitude.

Mardena is absolutely phenomenal, her willingness to help and provide exceptionally customer service every time I came to the facility was greatly appreciated. I will highly recommend this location to everyone that has self storage needs. Thank You Mardena for the exceptional job you do, it is truly appreciated!

Love love Mardena she is very helpful and a very good people person. Love her🥰🥰🥰🥰

Mardena was excellent...she went above and beyond to ensure that I was accommodated. If I could give her 10 stars I would.

An amazing location and awesome Staff! Mardena is wonderful. i have also enjoyed working with Vanessa at this property...and Ashley at another storage property....Mardena is always, professional, knowledgeable and Kind...I will highly recommend this location to others in the Future...Great Job Team....You are ALL greatly appreciated! Thank you for all each of you are doing for us All in this difficult Time.

Mardena is an excellent worker and I really enjoy doing business with her. This is the best store ever!!!!!

Thank you Mardena for your customer service

Nikki was very helpful and made sure the process of renting a storage unit went smoothly. She also made herself available to answer all of my questions and assist when needed.

The manager was very friendly and professional. This was my 1st time making my automatic monthly payment yet she went out of her way to give me a courtesy call before the payment was completed. Overall I would give the manager 5 out of 5 stars during this experience.

Great price, great security and the storage units are very security with cooling systems and staff is knowledgeable about their products.

I had the pleasure of securing my unit with Ms. Jade! I received great customer service, this location is very clean (from the office to the grounds), and great rates! Thank you Jade 😊

Mardena was recently very rude, calling my phone leaving a very unprofessional message on my voicemail! She spoke on trashing my items and how they appeared to be abandoned, however one month's rent is just that, for the entire month! She quickly handed over her so called manager's name and information, Brittany which suppose to be contacted via the company's headquarters but I now see it's because this Brittany isn't so easy to contact and does not respond to VM or emails so she's pretty much useless to contact. I would never lease a unit here ever again. The staff always giving different information and this Mardena lady is too rude and disrespectful on top of this property having rodents! If I ever need to lease another unit, I would definitely choose from the many other available options!

Jade was very helpful, went out of the way to contact me and see about rescheduling when I couldn’t make it in. Streamlined everything ,I was able to get a new storage unit after filling out some forms online within minutes.

Marletha the store clerk at this location is awesome. Always smiling with great friendly customer service. She always return my phone calls when needed.

Mardena was a tremendous help. Set us up with everything we needed. Great unit and price. She was very cheerful and cordial and had a great sense of humor. Her facility is very clean and well maintained. Come see her for all your storage needs.

Excellent customer service!!!!

Excellent staff! Very helpful and knowledgeable.

Mardena was so great with her customer service. Great energy and fast too.

Great customer service! The manager Mardena always has a positive attitude!

Mardena was great , she was very informative & attentive to my needs & wants . I definitely recommend her if you are looking for a nice size clean , and friendly storage area .

Great service. Clean unit. Friendly staff. Great hours of operations.

Mimi was really helpful and very kind! Locations is really clean

Great customer service

The property manager, Mardena, is helpful and pleasant whenever I need help. The property is clean and well kept.

Mardena is a wonderful person. She was very cordial to us and told us everything we needed to know. I recommend asking for her if you go to this location.

Mardena was extremely helpful and made everything go very smoothly. Thanks!!!

Quick and easy service , it's awesome (:

Mardena's customer service is really good and units are looking clean. She didnt hesitate to show me 3 different units .. Really nice location.

If you cancel here, make sure to get a receipt of it or they may charge you an extra month like they did me. Instead of taking ownership of the clear mistake because they had a record of the phone cancellation...they just referred me to some phone number in California of the supposed manager that never called me back.

Great service

I would like to thank Henry Hunt for going above and beyond to help me move my furniture I couldn’t have done it on my own. The employees at this location are awesome!!!

Great store management is great. They always work with me if needed and are always a pleasure to speak with !!

These guys have been very helpful.

Mimi was great and super polite. Because of her professionalism I look forward to do business in the future.

Property manager is my favorite part of this place though I can't wait to get my stuff out of here friendly staff and was a good location for me

Meme was helpful. This location customer service is great .& the rates are good

Great storage facility. Very professional, attentive and friendly. Prices are perfect

Friendly fast service.

I am alway please when I to visit the public storage on Royale. They members are friendly and give very good customer service. I give the office a 5 star.

Thanks Mardena for all your help

Awesome customer service. My elderly parents made me do this review, they love them some Mardena Rudolph at this location.

Very pleasant experience knowledgeable employees.

Mardena has been very helpful and great customer service.

Keionna has always been very helpful and kind. Great CS.

Nice facility!

Price was great and right next to my business!

Good place

Keionna was very helpful. Such a sweetheart! Answered every question I had even help me with a mover!

Peggy helped us with paperwork and was very helpful. She was professinal and had a sweet face.

Very nice facility and the manager is very helpful! Thanks Keionna for everything

Property has great prices and in an industrial area that made it convenient for my business.

Keionna did a really great job with every questions I asked. Really love her great customer service.

Keionna was excellent, great customer service and awesome property overall.

I have several Public Storage units and this one is by far my favorite. I love them all but great work on this facility!

Good storage facility. Great prices too!

The customer service (Keionna) has always been very helpful and polite very visit. She is a reflection of the new generation of great customer care and attitude that reflect well on the public storage store at this location. Mr. Jones

Mardena is great!!

Keionna is a great help. Love the property and her customer service.

I truly can’t say enough about this facility! I always have great service and the facility is clean!!! I will never use anyone but public storage.

Towana, was fantastic she made my visit with Public storage a pleasure. Come to this location.

I love it because the new lady they have there does a wonderful job.Her name is Lekendra Glover ..I wasn't planning on renting a storage but she change my mind about it because she was helpful and understanding ..I recommend everyone go see her.The property is clean and I was very please ..

Lovely facility and staff was very helpful

Great customer service!

I just began considering a storage unit and this one is close by along with some others. The property looked clean and kept up. I had a lot of questions. Jazmin assisted me. She was very patient and answered all of my questions with a lot of helpful details. I could tell she was thinking about what I was looking for so she was able to help more than the most who typically only answer the question asked. Thanks, I'll consider renting

Happy with our rental experience. Thanks Public Storage!

Vida gave me awesome customer service.

Horrible I haven't had power in my unit for six months. When I call I'm told that they'll take care of it, but then nothing's done. The last time I called I was told they didn't even have any note of my constant power issue.

Visited this location, too make a payment,Keionnas smile was radient, wished I rented at her location .thanks for providing outstanding customer service, with a beautiful smile.

Great outstanding service!!!!!🤗🤗🤗🤗Ms.Jasmine was really AWESOME...great job!

Awful. The week after they send me notice of a rate increase, they rip up the road in front of my unit to repave it—making it inaccessible for a week with no notice. The person in the office just refers me to the manager who’s number goes straight to voicemail.

Came to make monthly payment, Manager Keionna is always professional, and gives customer service with a smile. Thanks for always making my day. You deserve more than 5 stars.

Great place keionna was very nice

Good service great facility. Keionna is great!!!!!

I Came into this store looking for a unit at short notice and Keionna was very very helpful!

Had a wonderful experience with the manager sparkle.

Great Customer Service!!! Sparkle Was Very Professional.

Visited this location, and was assisted by Keionna. She was professional, kind and informative. I will come back and rent at this loc. In December

He was the best ever. He waited for me to help me love this guy's GreAt customer service thank you Keionna and sparkle and Mr.Riley

I met Sparkle at this location her customer service was awesome always nice to see a smiling face thanks for your help

Very Very satisfied! I was supposed to transfer to a different unit last month in order to save money. Being that I have been so busy, I was not able to transfer plusI forgot to make my payment. I received a courtesy call from Iti asking me about my plans. I was impressed with the this call because not only did she remember me and my situation, she also took my payment and directed me to Customer service in order to save the late fee. Thanks Iti, such a blessing!

Thank you So Much Aiti! You are so helpful and cheerful. Thank you for handling things so well.

I went to pay my bill and Aiti helped me. My experience was great.

My experience contracting for storage at this facility was absolutely excellent. After signing up online I received a call and more explanations about how to reserve the size unit I wanted,. this employee named sparkle guided me to the location that was convenient with me. She also told me the name of the employee I would be working with The next day I went to the site and was greeted by a lovely woman named I T. She recognize my name as Sparkle had mentioned I may call and guided me into a Storage space that will fit my needs very nicely.she was very knowledgeable, professional and kind. I was extremely impressed with these two employees who gave me confidence and provided a storage space that is perfect for my belongings. Sparkle, and I T went above and beyond to make my experience as easy as possible. I look forward to communicating with them while my furniture is in storage, they are very welcoming, very knowledgeable and conduct the business with ease. I things to both of them. Kathy Kline

I went to pay my brother's rent and Aiti was there assisting me. She was really friendly and gave a great service.

My last day at my appointment is end of the January so just looking for storage and stop by 2or 3 different storage and I went to psychological in tucker it's on my way back to mine home stop by to see property menage name aite was so ferendly and professional very goods customer service I will store my belongings in this place it was so clean end of January will be in.

I visited public storage being a tnt in self storage for three years their price kept goin up, and as of today public storage... Aiti gave me a prefect costumer service in a very friendly and professional way... very polite.. way to go

One time only

Great costumer service was given by Aiti.

Great guys!!! Will use again!!

Sparkle & Aiti were very helpful!!!

Went in to make another payment for my aunt & saw the manager Sparkle. As usual she was very friendly, professional & she's always smiling. Great customer service

My experience was great. The young lady named Sayida was very helpful and she answered all my questions. Great customer service.

Very nice and clean and the staff is very friendly.

Today, I paid my bill at the Tucker/Mountain Industrial location and the young lady named Sayida was very helpful. She is a sweet person to do business with. Excellent customer service. Next time I might sign up for auto pay because she had me sold.

Friendly service. A lot of help from Cammy settling in. Even doing ground keeping after the sloppy crew. Needs to pay attention to keep the place clean trash can be seen from the street

Great experience I had today with renting a unit. Great property, great service, and very clean.

I've been trying for some time to find a storage facility with competent & professional service. Cammi at Public Storage greatly exceeded all of my expectations.

Cammi was great she helped us pick the right size unit. They have been great to work with.

The manager Cammi was very friendly and answered all my questions.

Great customer service by Sparkle!!!

I came into the location and spoke with cammy who was very professional

Great place, if your in need of extra storage, the manager was extremely helpful with all my needs.

The manager Sparkle was great. She would be an asset to any company good job Public Storage.

Excellent customer service from the manager Sparkle will definitely recommend to friends & family. Give her a raise Public Storage she deserves it.

Great customer service by the manager Sparkle

Sparkle was very helpful in my storage needs and understanding to my situation. Go see her the next time you need storage.

The staff and management are very professional and courtesy. The location is very clean, easy to access and very spacious.

We love being here! the grounds are always maintained, We just as happy as we can be. The Manager (Ms Sparkle) is always walking the grounds and greeting everyone ensuring that all is well and inquiring about any concerns we may have. She really makes an effort at making sure we are all aware she is available to us should anything be needed. Its truly a pleasure to see someone take such pride in their job and keeping customers happy. Great place to rent a storage unit/ conduct business. Cant say enough nice things!

Sparkle, the staff member was very cooperative and helpful

Sparkle very helping nature Storage is safe n clean

Great Customer Service Come see Sparkle

Sparkle was Very friendly, helpful, and knowledgeable

Excellent service

Great customer service given by the manager Sparkle thanks again

Great customer service!! Will rent storage from sparkle again.

I have a commercial unit at this location & so far it has been great. The manager Sparkle is always smiling & willing to assist whenever I need her to. Excellent customer service what an asset to the company!!!

Sparkles was very helpful...

Sparkle gets 5 Stars.

Great customer service thanks to the manager Sparkle

One of the best retail experiences ever! Thank You Sparkle for all of your help.

Over all friendly staff, location is very convenient for me, grounds and parking area are clean, have units to fit your budget, no theft or crimes. Currently renting a unit and satisfied with the service.☺

Great customer service

Sparkle was very professional and very friendly 100% customer service

Sparkle has an Outstanding service

Tonya and Kechia are very nice and professional. They are always smiling when I come in to pay.

I was very pleased when I came in to make a payment to Miss Kechia& Miss Tonya .

I Needed to find a place for storage. I went to public storage. The manager there Kechia was very polite and helpful and had no problem answering any and every question i inquired about. Very professional and i was very satisfied!

Kechia was helpful,prompt,and had a great attitude I would recommend this location due to the customer service and clean facility

Kechia was very helpful and friendly with assisting me with my needs. I am a very happy customer.:)

Had great service getting set up and checked in with Kechia

Great customer service, very professional and friendly!!!!!

Thanks to Kechia for showing me the facility options when I came by this afternoon!

I have been renting from public storage for years and I have the best customer service that anyone can ask for kechia has been very helpful during the time she has been here and I couldn't ask for a better property manager.

Customer service was grade A thanks kechia

Great people, very helpful and always smiling. Thanks kechia

I had to take a moment to express our THANKS to Publix Storage and especially Kechia. We have rented office space at this location for the past 3 years and have been nothing but happy and satisfied. We ONLY moved because our business has grown exponentially and we needed several thousand square feet of warehouse space. Our needs were met in a timely fashion by the staff and we often saw Kechia walking the property to ensure is was clean and tidy. Without reservation, I recommend this facility for your office and storage need. KUDOS !!

The storage facility is extremely well kept and our special attendant, Mrs. James is always wonderful, very courteous, and always extremely proper and professional which is very amazing

North Georgia Accounting & Tax Solutions Inc. made one of the best business decision by leasing office space here. The staff is remarkable and the property manager Kechia James is most professional and informative. I will be renewing my lease for years to come, thanks to the lovely staff.

My experience with public storage was pleasant. Kechia did a great job with helping me.

I was very pleased with the level of professionalism while paying my bill at this store. The manager Kechia was pleasant and very outgoing and helpful. I have gone to other stores to pay my bill and this one is by far the best.

My experience with Public Storage was excellent! La'Kechia J. was very professional and extremely informative about the rental unit and facility. I would recommend Public Storage to my family and friends.

I was very pleased with the service while in this store. The property manager Keysa was very polite and helpful and she had a very upbeat and positive attitude. She was very knowledgable of your services and fees. I will use you guys again if I ever have any additional storage needs.

I had a great experience at the Public Storage in Tucker, Ga. Mrs. Kechia was very helpful in organizing our business there. She was very pleasant and easy to speak with. I recommend this facility a 5 out of 5.

Very frienldy, went to view a commercial property the customer service that I received was amazing. The property was very clean

I enjoyed my experience ever time I go in Mountain Ind Public Storage. Management and the staff are very helpful and professional. Great Job!!!! Kechia and staff

Public storage has been wonderful. I own a moving company and finally after many years in business I finally have a location where my entire operation is in one location, no longer driving from place to place. I rent office space that has storage attached, I rent a large locker, AND can securely park all of my vehicles on the property. It has been exactly what my business needed. Who is the genuis that thought of giving small business everything they need?! The staff but especially Kechia have been great to work with and extremely responsive. She always has an answer or solution. I have been here 4 years and it has been by far the best location ever for me. She deserves all the accolades you can give her and a raise!

Kechia was so pleasant and public storage is blessed to have her. My storage unit is so clean and the location is perfect.

My experiences here at public storage are outstanding. Kechia is very helpful and extremely friendly. She is on point with everything and i just love her attitude, very professional. Keep up the good work

Very affordable for amount of storage compared to competitors. Kechia is extremely friendly and very helpful. I love the professional attitude and great service!

Rented a storage space there today from the manager, Kechia. Awesome rates, friendly and professional staff combined with a clean, well run facility will win me over from uHaul any day! Thank you.