My experience was smooth from start to finish really appreciate PM Hillarie helping out with my moving transition
This place is a clean, well maintained place..the people was helpful and I would highly recommend this place to anyone
I was really impressed with how professional and attentive Hillarie was. She made my move in process simple, explained things clearly, and made me feel valued as a Public Storage customer
Rashand was very helpful with closing out our units
The supervisor Hillarie....... I believe she was the supervisor but if she wasn't they need to make her one bc she was very helpful with me finding the kind of storage I needed. I would definitely recommend other people to deal with her if they're in that area or close to sandy springs GA
Rashand was a great and very attentive to the issues at hand
Have had a great experience with Public Storage at 4654 Roswell Road in Sandy Springs GA, with the exception of rental increases. Within one year my rental unit went from $218 to $368 per month. I called and thankfully they agreed to lower it to $292 ($308 with insurance) for three more months. However, the fact that they would take this much advantage within a year of renting is very disappointing. So, my advice is to read line 22 of your contract carefully and know that the amount you’re signing for means little by the end of the year.
Michael does such a good job keeping this location clean! I love this location!
Great location, Rashand was very helpful
Quiet kiosk property that’s easy to utilize. Denise is a very nice manager and answered my questions with no issues when I happen to catch her on the property. She was the sweetest and hard at work. I appreciate employees like that, keep up the good job!
Very convenient location to my house and job. New carts available to move your stuff. Well lit and surprisingly clean bathrooms and grounds since there’s no one there everyday.
Clean area space was ready when I arrived
nice location with easy access
The people at this location are pretty helpful. Dorsey is great.
My time here was excellent, Dorsey was great
Reshand was amazing! She was very explanatory, patient, and kind. Extremely grateful!
Everything was great. I had exceptional support from Dorsey who was able to address and issue i had eith my locker. Would recommend!
Great location and property clean
Very clean property and easy access
For more than 10 years valued family possessions were kept at this facility. When I finally emptied them out in the last fortnight, everything was in good condition. Clean, dry, no moths, no rodent damage. I was very pleasantly surprised; papers, portraits, silver, memorabilia, accessories, all stored safely over long period of time. Though the facility is not continually manned, the security seems good as was phone online help. I particularly commend Rashand for her help on the day we arrived and needed to get in and also her help today in cancelling my account. Thank you Rashand . I highly recommend this place for Storage.
Great location and easy access
Nice property would be nice to have a manager on-site but I can go to other location to make payment
Rashand was very nice and helpful
Kyle helped me with an issue with my lock on my unit, and he was so nice about it! I have had some issues in the past with public storage but I appreciate Kyle's customer service. He was very nice and very helpful, so thank you!
A very professional business to deal with. The facility is clean and well maintained. Management is very helpful and fully explained the process for storing our furniture while we remodel. Satisfied.
I've been renting here for years and I agree with John on all his pros and cons. This is the nicest facility around and the property manager takes very good care of it.
I have multiple units in the basement and there is definitely a mildew problem. Some areas are worse than others. Would be great if they could get a couple dehumidifiers in there.
Please fix the rickety carts or get new ones.
Also please stop the bait and switch on the rental price. I understand one raise annually but multiple rental increases per year are ridiculous.
Especially with the broken carts.
Great spot. Julia is super helpful and friendly. Storage was clean and safe. Thank you.
Nice facility. Clean, well lit inside & at night. Really good customer service.
If you need storage or packing supplies please check our Julia she’s also very knowledgeable of sports love her
I’ve been coming to this location for years and it’s always a pleasure to work with Ms Julia very pleasant lady and knowledgeable, I will recommend to friends and family
I've rented a unit here for several months, and I've been quite pleased. I was able to make a contact-free reservation online and move into my unit, bypassing an office visit altogether. I picked this location solely based on location, as I knew I would need to access it via MARTA at times. The convenient location is unbeatable, and throughout my stay, I've found the staff to be friendly and the facility always very clean. (And purple being my favorite color...that was an added energy booster and welcome mat every time I visited. 🥰) I would definitely rent here again. Thanks Ms. Julia and the PS team!