Public Storage Self-Storage Units at 1285 Kennestone Circle, Marietta, GA

Ive rented from this facility for almost 2 years and have had 2 rent increases within the past 12 months. The elevator to take me to my unit was down for several months forcing us renters to take the long and dangerous stairs or not access our things to avoid the extra hassle. Mosquitoes and other flying bugs are a huge issue on the back building. The bathrooms are not kept clean or stocked with paper most times. Further, they dont prorate your bill if you try to move out, forcing you to pay a full months rent just to get your things out. Ive rented from many storage units here in Atlanta and this facility continues to drop the ball for Renters.

Lady at the front desk was super nice when I got my unit!

Ms. Celeste gave exceptional customer service!! Very friendly and knowledgeable. Perfect!

Received help from Celeste and the service was amazing! The storage was clean and she helped me decide the best size that would suit everything I own with the best prices :)

Celeste is absolutely amazing! Great customer service 100% would recommend her!

I have been to many storage places over the years and it’s painful most times! From start to finish Ms. Celeste was a dream to work with, best property manager I’ve encountered. She was extremely knowledgeable, walked us to multiple units to compare, aided us in knowing which were closest to which doors, which floor was most convenient - she was just overall amazing and thorough! I live quite a ways away and was apprehensive on reserving it because of the distance, but dealing with someone so very pleasant is worth the drive. Thank you again for all of your help Ms. Celeste!!

Hold the phone- this place knocked my socks off. I cannot get over how well maintained and professionally oriented this establishment is. I was helped by Harrison, and he changed my entire perspective on the service industry and raised the bar to a height that seldom could ever dream of being able to see. Public storage is a magnificent enterprise to conduct business.

I love this place so much. I've found that life is similar to the film "Rocky IV". The adversity and challenges of moving are like Ivan Drago, and Public Storage is the Italian Stallion we can all depend on. I recommend Public Storage to those who value earnest, honest, compassionate, hard-working, hospitable and overall divine business models. Thank you, Public Storage.

I would highly recommend this establishment to anyone in need of quick n easy affordable storage. I was assisted by a Harrison King and couldn’t have been more pleased and assured with his help. He was extremely professional and I felt pleased and assured taking my business and belongings to this unit. Thank you Mr. King! Keep up the wonderful work!

Wow, just wow. This has got to be one of the most profoundly efficient and ethical business establishments I've ever encountered during my time on this planet. Harrison is super helpful and does a fantastic job seeing to the needs of the customers and the building. I recommend this business to anyone who remembers when America still cared about the underdogs.

Great experience! The young man at the front counter was very polite and helpful. He not only helped me out with renting my unit, but greeted me with a big smile and a magnanimous eloquence. Bon magnifique!

Terrible experience. The front desk personnel have no authority to provide customer service. This is not a review of the individuals on site. This is a review of Public Storage, in general. Beware. - the site is in poor working order - personnel are unable to assist in any meaningful way, due to company policies - multiple efforts to reach management failed at each point of entry (online customer service, chat bot, website, etc.) - we are unable to remove our property due to the site's broken elevators - no assurance of when it will be fixed Apologies are nice but we need the elevators fixed.

Codi helped me with my rental. She was great.

Codi helped out with my reservation quick and easy. She’s wonderful.

The place has HVAC, and large carts to move stuff around. I feel it's a bit expensive but when in need, it's there for you.

Very friendly, courteous & professional staff. Thanks Harrison for being so kind, helpful & informative.

Definitely gave me 5 star service amazing

Friendly staff and clean facilities (minus the bathrooms when they open them) but for your storage needs highly recommend

Ms.Donna & Yvonne were amazing.

Mrs. Yvonne was so nice and helpful in helping me

Yvonne was extremely helpful and made the rental process very simple and easy!

Yvonne is a superstarrrrrr! Great customer service and was a HUGE help. Thank you Yvonne

Wrote review at wrong location. It was supposed to be for Yvonne that was amazing and highly recommend to everyone

I storage my college dorm furniture here for the summer. Very helpful, friendly, understanding and goes above and beyond. Excellent customer service! The storage is secureDefinitely will consider this location for another storage adventure.

This is a homeless shelter not a storage unit. There’s a homeless shelter for women and children very close to this faculty . The men that are jut allowed in the shelter rent storage units then camp out there all day long. I’ve seen men and women literally camped out, some with animals. The bathrooms are always disgusting on locked and management finds every excuse to ignore the issue. I’ve also seen men within code slide open doors that require codes with their bare hands

Yvonne was a perfect example of customer service. She was friendly, professional, and very competent. Yvonne took care of my problem quickly and made me feel valued as a client. Public Storage is fortunate to have such an exemplary associate.

If I could rate Ebony a 20 in customer service I would. I see I can only rate her a 5. So I guess I have to settle with this… She made this process so easy and smooth. I would definitely recommend this facility. Great service!!

Awesome

Such a friendly group of people. I had an unfortunate event with my car today and the staff here offered refuge with exceptional hospitality. I witnessed them interact with their clients with care and respect. I'm very thankful for people like them!

Yvonne was 100% helpful and professional

My girlfriend reserved a storage unit here and she was given exceptional customer service by Inori!

Great place to keep your stuff

Vita was super helpful. Explained everything very well. Helped us make the best decision for the unit we needed. She was very sweet. The storage facility is very big and clean. Convenient to get to.

The staff is so kind comforting and helpful I was traveling and hit a pot hole that busted my tire I coasted into the parking lot upon entering the building I was greeting warmly inori lent me a jack as I didn't have one in my car mrs.vita and her husband helped me change to my spare and guided me to the nearest tire shop they were all so openly helpful I appreciate all of you so much...I had a safe trip south and back home Thank you for all you do! Stay blessed

Just getting settled from moving a few days ago I visited this location. From the time I walked in the place was super clean. Vita greeted me with a smile and helped me choose the right size storage space. I was having a bad day and she encouraged me and I felt so much better. I don't usually leave reviews but, this was a great experience so I had to share. Everything was done so smoothly and explained so clearly no surprises. Great Service

The experience at that location was great. Vita was exceptionally professional and knowledgeable about their products and services. Thank you so much Vita.

I came around 4:50 pm to inquire Miss Vita greeted me and gave a super star service which I'm shocked by it where do you see that. 5stars keep up the positive attitude.

Vita helped me with my storage unit today, and it was the most amazing experience ever✨ She really made me feel at home, and spoke words of encouragement to me on my journey ahead. Vita is a God send and eye am thankful to have encountered her. Way to go on having Vita, she truly cares about the customers. Eye am grateful and know that my personal items are in good hands at this location. HIGHLY SATISFIED customer here✨🙏🏾⚡️💫

It’s an amazing price and nice clean unit

Katie andNadia are the “BEST” EVER 👍😎 They were truly a blessing in helping me make this s breeze 10 StARS hands 🙌🏾 down😀

Nadia was very polite and helpful. Thank you.

Nadia was most wonderful to work with, explaining everything clearly.

Nadia was fantastic Very helpful respectful and kind! She did a great job helping me!

Horrible!!! Rats in my unit.

They are thirsty for a auction! Soon as you move your stuff in they plot

5 stars to Denean! Very personable, a good multi-tasker, and took care of me quickly and got me what I wanted all in same day! I've rented here before, several years ago. I had such great experience so I came back! I see Public Storage has an option on the app now to open gate without getting out of your car, love that! And the app opens doors too. Facility always clean, I feel safe, and my storage unit is easily located for me! When I rented before, it was hassle free and easy to switch units too. Keep up the nice work Public Storage and Team! It's not easy in these times; thanks for all you do to give great customer service when sometimes it's not deserving!

Demean was customer oriented and patient Keep up a good job

Denean is amazing!!!!! My unit was ready and this facility is so clean!!!!!

Denean was great .. Professional and good Customer Service.. Olease go check her out.. Will not be Disappointed

When our storage unit needed to expand to a larger size, I called Denean and she was super helpful in making that happen. Made it real simple and quick. Much appreciated.

My experience dealing with this public storage was 85% good. There were daily calls confirming my scheduled reservation which was kind of annoying, especially since I had already spoken to one of the employees and gotten an email confirmation of my time. I ended up doing an e-rental; filling everything out online, And that saved me a lot of time. The process was seamless, my unit was clean, with my lock inside. The only negative was the gate didn’t open up with my app as the emails and the website recommended. The representative inside was extremely professional and helpful, and said that she would get her IT guy to get on it. I hope that they are able to rectify that situation as that would be a lot more convenient if it worked. Other than that first month so far is a success

I have never experienced such terrible service in my entire life. The staff is rude and incompetent. Whatever you do don’t choose this location. You will regret it.

The lady at the front office was very helpful and the bathroom was clean

I’ve been a customer here for over five years. Great people and great prices.

Received excellent service from Katie & Denean! Very polite, convenient, helpful, and just down right awesome! Very grateful!!!!

Always clean and Katie was very efficient,kind,and helpful .

Lovely place! I came in a few days ago to get a unit and they didn't have the size I wanted but they promised to keep an eye out. I didn't expect much really but now that it's the end of the month and people are moving out, I got a call today from Katie who informed me a unit size I wanted just became available and the best part? Same floor and everything! And she helped me today too, I came right on into the office. I really appreciated it. They kind of hound you about insurance. The woman who helped me when I first came in did too. But it's a very clean building and you feel very secure there. I know my things will be safe I was asked to leave a google review so they can see if they're doing a good job and I think they are.

Hillary was so efficient and helpful. Very pleasant and answered all of my questions. Answered all of my questions!!

First time renting a storage unit. I couldn’t have been more pleased with the friendly and fast service. Highly recommended !

Ashley was great. She was courteous, prompt and explained things to us before we even had question. She also had a cheery positive attitude (even first thing in the AM on a Sunday) which made my day! Storage facility is clean, well organized and functions well.

Hillary was very helpful and the unit was extremely nice.. The price was right and I approve🌟

Alex was the best of the best, trust me!

All the public storage places are open daily 6am till 9pm. And you cannot be on property at all past 9pm. Very inconvienient

I had to move to a smaller unit due to a move. Went in, moved to the new unit and all the paperwork was in minutes and the prorated balance was applied and I was out the door. The person helping me was from another property and really knew the process, software and explained everything I signed thoroughly! Cheers

U lived in a extended stay for 4 yrs and they took great care of me!! A trees fell on my house and now I'm back, great people great service!!💪

I normally don’t complain about these things but the unprofessionalism is real! I physically waited while the property manager stated on the time table that she would be back by 12:45. The public storage sign stated the hours for her to be gone is 1:30 until 2pm. Nadia not only had me waiting outside for over an hour but she didn't return to the office until 220 and then I Watched her pick up the same sign and changed the time stating she would be back at 1:45. I asked her specifically for help because I was awaiting a customer and she told me what she couldn't do for five mins but could leave her post for more than an hour and no one is left on site. Hmmm is this ideal customer service? Not only that she saw me as she pulled back in and pretended not to see me and when she opened the door to ask me what I needed she had an attitude as if I had no business being at the office during office hours! WOW!

Selena is absolutely amazing and so patient with me while I was running late! She gave a wonderful tour and broke everything down for me with excellence! Thank you Selena for making this moving process a little brighter 💛

I absolutely love how professional the people are at this location. It is very well put together. I also love how diverse the staff is. Great job and keep up the good work !

When you’re going through a storm the last thing you want to deal with is an unpleasant experience. The ladies in here make sure I had everything I needed before I even got to the location and I appreciate them from the bottom of my heart!!!

Had a few questions about rates and options, the other day. Ashley was helpful, knowledgeable, and super friendly! The location is clean and well maintained.

Ashley was extremely helpful today. As a long-time customer, it's experiences like this that keep me at Public Storage. Also like the recent plant improvements.

Great staff, very clean and secure. I have been using them for two years, and they have never disappointed!

Thank you Ashley, it's so nice to have someone who cares 🤩

Ashley and Lacy were very friendly and helpful. I appreciate the time and efforts they made to make the day run more smoothly. It’s a frustrating thing when you have to move to begin with but their cheerful and peppy attitudes help make things go much better. Thank you ladies!

Lacey and Ashley helped me so much!!! I’m so thankful for there customer service. They were so helpful!

I went to the office to get a cart and there was new manager working and she was very helpful! Lacey is such a sweet girl and a pleasure to meet!

No one answers the phone once you rent the storage to ask questions!!!!

Awesome experience.

Easy going staff

Kendra was wonderful helping me get into a unit in no time when I didn’t have much time! I will surely rent again as long as Kendra works here! So attentive and detail oriented.

Cheryl was absolutely magnificent.

It's clean and quiet. You can go to your storage without wondering if you will be bothered with strange people.

Curtis was very thorough and provided excellent customer service!

Fabulous

The staff is friendly, Curtis was AWESOME with great customer service, the units are cozy, and I love the affordability. I highly recommend them.

I reserved a unit on line and walked into the location and was greeted by a gentleman named Curtis. Not only was he very helpful, he was also very knowledgeable about the storage units and my needs. Thank you Curtis for making this such a great experience 🥰

Curtis was wonderful

Curtis was amazing and super helpful! would definitely recommend coming here and seeing him!

Curtis and Cheryl, AWESOME!

Selina was very nice and helpfull.

Curtis was very helpful and explained everything in detail.

I had a great experience today with Celeste she's a really good sales person with great customer service

Good place for all your storage unit need clean location nice employees well rounded with every question

I chose Public Storage as a place to store my belongings from my house and stored it there for 5 years. When I moved my stuff there it was the middle of the month or towards the end, whatever. They prorated the month for me and gave me a month for $1.00 or something to that effect. I never missed a payment. They increased their rate several times in those 5 years and I was like fine whatever. I finally finished my new home and went online and scheduled my move out which was Oct 2. I closed on Monday the 30th. They are charging me for the entire month! I called the DM and Regional who said they do not prorate and just blew me off. I will never refer, use or suggest someone use this price gouging company ever. They will do everything to help you move in but wait until you try and move out!

Celeste is the picture of good customer service she make sure you have everything you need and she is a very sweet and a hard worker I will recommend this property to all my family and friends

Curtis Rocks great customer service

Cheryl was very helpful and polite.

Friendly, knowledgeable of product, safe, EXTREMELY CLEAN- Curtis and Wyatt awesome people!!!!

A bit pricey but I do have a temperature controlled unit. I've never had problems here. Just make sure that you get a cart!

Fantastic service from Curtis and very clean facility!

AKIA is the bomb, always smiling helping and never looking like she has skipped a beat. CUSTOMER SERVICE unreal here. AKIA went above and beyond her duties to make my experience wonderful

They are a rip off. They don't really go month to month. We moved in on the 4th. So we should have been able to move out on the 4th! They say they prorated the second month's rent. Well that would mean that each day is approx $6. Then my bill for month 2 should have been $24 cheaper than normal. If normal is $198 and they charged me $184, the difference is $14, not $24. Therefore they did not discount 4 days. They only discounted 2.5 or so. So me walking in to vacate out on the 1st shouldn't have been a problem, because clearly I have at least a day and a half I have already paid for. Yet, at 10:00 am on the 1st, my unit is completely clear and the clerk tells me I owe $191? For what? You all owe me a day and half. And even still...$191 for 30 minutes? And my lock was off yesterday on the 31st. I just came up here to "close out". This is the biggest rip off ever. Choose another facility. Curtis is nice. He talked to me about everything, but of course when I get in the office, he wasn't there. So the African American customer service rep with the natural puff "assisted". She offered no solution. She acted as if she was too busy to bothered. If you walk in and see her, turn away.

The manager Curtis was amazing and very helpful. I needed help and I needed my storage fast. He is amazing and I recommend anyone to him. If I could give him 10 stars I would do it. Thanks for the help guys.

Curtis and Abrinna were seriously the reason why I chose to store my stuff here. EXCELLENT service. Made me feel right at home and that my stuff would stay safe. Extremely clean facility, great customer service, answered every question I had. I feel safe and will definitely refer friends and family in need of some extra space!

Great service from Angela. Clean facility. Works great for business storage.

Great customer Service shout out to Curtis very professional guy I'd like to do business with this location in the future

Selena did a excellent job of introducing us to Public Storage. Made it very easy and very helpful.

Selena was awesome! Extremely informative and helpful. Thank you so much.

Curtis did a great job helping us a find a storage unit. He was very kind and professional! 10/10 would recommend!

Curtis was amazing! Helped us understand everything we needed to know about our storage unit!

Mariah was excellent with her knowledge of the business. She explained fees thoroughly and maintained a pleasant attitude while assisting me. If you go to public storage ask for Mariah!

Great service from laura at this location!!!!

Just moved into my unit, Curtis the manager was a big help, very professional, easy to talk to and very detailed and knowledgable about storing home furniture. I will recommend this location to everyone.

Selena did an excellent job with my setup and walkthrough. Five stars!!!

Ashley and Curtis was very helpful and super nice. She is very entertaining and kept me laughing as we walked to check out the storage unit I had reserved. Keep up the great work Ashley and Curtis.

Home sweet home Ashley and selena are amazing .I love this place always makes me smile

Curtis and Ashley Were Great Very Helpful , It Was a Pleasure !!!!

Vida is great!

Selena was amazing!!! Top notch customer service!!!

No carts for box transport and Noone available at 5 on Saturday

Curtis was our guy at the Kennestone Circle location. What a pleasure! From the initial phone call to the actual handing me the keys, it was a pleasant and totally painless experience. He had answers to all questions and concerns, friendly, efficient and a smooth transaction all the way around. Highly recommend this Public Storage and hope you are lucky like we were to get Curtis!!

Raised my rental rate after saying the price was good as long as i rented there. Moving my items out soon.

Matt B. assisted me when I went in to pay a storage bill. He was very professional and had awesome customer service. He made sure all of my questions were answered and even advised of ways to be more efficient in the payment process. I even love the way I was greeted upon entry of the facility. Thanks Matt B.

Curtis provided excellent customer service!

Them raising my rent twice in as many years is irritating, but kind of expected. My real problem is that there are rarely enough carts (and the ones they do have are rickety and very loud), and the bathrooms are frequently locked. Today, there were no carts anywhere available for customers--they were locked in the office, which was closed even though it was 3 minutes until 5, their stated office closing time. I had to make 5 trips from my car to my unit to take all my boxes up by hand.

Curtis at kennestone parkway way the best customer service promoting him

Selena was very professional and proficient. Excellent customer service.... Thanks Selena for all your help!

Very helpful and friendly staff. I’m confident that my “stuff” will be safe. Thanks! I recommend.

Selena was awesome with explaining how the storage works. Thank you so much Selena

Curtis was great and helpful 💯

Selena was extremely helpful!

Curtis was very professional and engaging. Made the whole process smooth. Thank you !

Curtis the manager is very well versed with the property and has excellent customer service! We left feeling confident that our property will be kept safe and in a well maintained facility.

Curtis and Darrion were very helpful and thorough with the process. Moving is always stressful but they made it a very comfortable and amazing process.

Curtis and Darrion was very helpful and gave me a great tour of the facility. The facility was very clean and organized. They were very thorough and made this process less stressful. This is a great place to rent from.

I have two units at the Kennestone Cir location. I have a pleasant experience every time I visit. I visited this past weekend and had the pleasure of meeting Kayla who was working with Curtis, whom I'd met previously. Kayla has the most beautiful and welcoming smile. Curtis is always smiling as well. He was very helpful and reassuring when I encountered a situation with one of my units. They make a great team.

Curtis was great! He made the experience very enjoyable! I would definitely do business with them again

Selena was awesome and extremely accommodating!

Curtis was great made experience easy

Shabria and Curtis were the best. Very professional and patient as I am very picky. I admire how they took their time with a smile. This encounter left me very secure. Thank you both.

Super awesome service. Curtis was really helpful and made it easy to get set up and started. Nice facility and amazing service.

Curtis was awesome and very helpful! We look forward to working with him in the future with the storage space!

Awesome customer service Mr Curtis have today. Thank you

Great customer service. Clean facility.

Selena was great! She explained everything I needed to know and I was in and out!

Yvonne is amazing! Great personality, fun and personable as well as knowledgeable! She made my storage rental experience wonderful!

Prices are not as advertised--they employ hidden fees.

Ms Wanda was helpdul and courteous! Great customer service and friendly.

Very well maintained. Super friendly staff. Very large and secure. I love that there is a code to get in and out of the main gate, then again to get into the building and even to get into the elevator. The building seems to be kept at a good temperature. Nothing cold, but not super hot. Seems to be around 75-78 degrees. Can even here the a/c going. They have dollies to use and nice wide elevators and doors. Downside is they do not tell you you are required to have insurance and a round lock before you get there. So with taxes and such it is a bit more. But, not much. It is worth it because it does seem to be close to the prices of others and it is more secure and insured. I would have rather gotten my own round lock and insurance, if I was aware. But I think this is.why they do it, to make more. Also, if you are pushing a dolly alone the elevator likes to try and close on you. Having someone to hold the open button helps. Overall it is good. The online rent pay, reminders, viewer, with code and full info is perfect. Pay the little bit of extra a month and feel secure and less stressed. 😁

Kayla gave great customer service. She showed me around and answered all my questions. She was amazing. Would give her a 10 star if possible!

Both Selina and Kayla were professional and very polite. The property is very clean. :-)

The two ladies Viola and the other was very professional and helpful. I like the facility and it is clean and climate controlled. Thank you so much for your help on last minute circumstances.

Laura did a great job helping me out! Will definitely recommend to friends

Kayla was awesome! Thus facility is very clean & huge!

Exceptional service, friendly and proofessional- even if you're not George Clooney.

Great service!

Selena was a tremendous help today! I appreciate her patience with us as we toured several units looking for the proper one. Thank you so much!

Friendly staff. Good prices. And easy access

Norman was a great help. He made sure I was taken care of and understand the program and process of the move in. Thanks!!

Excellent customer service! Kayla was a big help in determining the right size needed and all of the amenities the facility provided to make it easier for me to store my belongings. I am looking forward to continuing to utilize the space.

Kayla & Viola was extremely helpful. Great staff and clean facility.

Wanda is the best she will help you with anything! Highly professional and very nice. Thank you.

Selena was great very helpful and she listened and pay attention to all my needs enjoyed working with her thx 😍

Would like to thank Jo, and Kayla for helping me with all my storage needs. Friendly staff, very clean facility and secure.

Kayla and Joe were very helpful.

Super easy to get our storage space and move everything in!

Selena was a huge help and did a great job getting me all set up! Highly recommended!

Yvonne helped us move into our unit today. She was so kind and helpful and made our transition so smooth. Happy to being doing business here.

Wanda was wonderful she gave us everything to make our move easy!!!!!!

Greatest experience ever!! They were experience professional, helpful and fast! Ty

Had wonderful experience and the place was clean. The store manager was very helpful and professtional . Yvonne was a very delightful person and I enjoyed talking with her.

Great service from Selena

Seen has been very helpful jovial

Had great experience first moving into my rental unit. Diane was helpful and very attentive to my needs.

Selena is very nice and helpful! The facility is great. Highly recommend!

Yvonne is the ultimate professional! She went out of her way to make sure I was happy with the unit I chose, and even stayed late to help me with my contract. I can't recommend her and Public Storage high enough.

They increase the price way too much, every 6 months. You have to walk all the way to the office and hopefully find a cart to move your stuff. I'm moving out.

Kayla was knowledgeable, friendly and very helpful. Great experience!

Great customer service...Katlin was very professional.

Yvonne was wonderful. Thank you for your professionalism.

My experience was very pleasant and the location of my actual unit was a blessing and made my moving transition a lot smoother. I have dealt with 3 different office personnel and all were polite. The only down side that I've experienced is no one being available to answer the phone during business hours and they neglected to call me back when I left messages as instructed to do so on their voice mail. Other than that, I would certainly recommend this location because it was clean, utilizes indoor climate control, and convenient to get to.

Selena and Greg were amazing today. That made this transition for me quite easy.

We have had a unit here for awhile and are now in need of a second. Always friendly and professional staff who know their stuff. I would recommend to anyone.

Wanda was very helpful and friendly. Very clean facility.

Tearia was awesome. Thank you.

Great service from Selena...

Tearia she did good

Tearia treated me very nicely

Yannieka did a great job. I love the property clean and it's all climate control.

This place is great..i switched storage places for better rates..There is cameras here and climate control all for L E S S...Believe me when I say "Less Is More" #nocharmin :) Thank You Public Storage 🤑🎀📷💲💲

I have been a renter here for a few years now and have had the pleasure of working with Beth, Tearia, and Wanda. Such an amazing staff, always willing to answer questions, and greet you with a smile. Recently downgraded units and the process as a breeze. If you have storage needs, check them out!!!

I love this facility due to the cleanliness, good lighting but what one me over today was your associate Tearia!! She was professional, funny, and has a lot of knowledge concerning this establishment!!! Thank you Tearia for making this a wonderful experience!

Hate the entry point but not entirely they're fault. A little bit of an old structure but still kept pretty clean.

Tearia

Tearia made sure that we were completely taken care of. She walked us through the process of transferring our storage to the new unit efficiently and clearly. For a ho-hum experience like setting up storage, Tearia made the time spent entertaining and actually fun.

Great service rep Makena Miles great job Thanks

Tearia was fabulous!

Service couldn't have been better I love how helpful they are

Beth and Tearia are the best! I have been here for 2 years and they have always helped me with everything I needed!

Beth and Meka are great! They were high energy, user friendly, and very helpful.

Had a fantastic experience with Yannieka Wilson, very knowledgeable and helpful, will recommend others to stop by and rent from her

Great customer service! Raven Made a very great impression I would highly recommend that you choose this location

Tearia was so positive! (She needs a raise) ;)

Tearia was the best ever!

Very friendly and helpful staff, knowledgeable and professional. Will definitely recommend to others.

Beth and Sweet T r so professional and courtesy to me..thank you Public Storage.

Tearia was so wonderful, I had all kinds of questions she answered all of them with ease we are happy with our purchase and plan on continuing being here. Give her a raise! She is so wonderful

I received excellent service from Beth and Kati!

Beth & Kati gave me we excellent customer service. They made things very easy and smooth.

Tearia and Beth were awesome. They were very professional and courteous. I truly enjoyed our encounter and the experience.

This was the first storage that I had friendly encounters with the people that work there. Hats off to Seccurra for the exceptional service.

Tearia was very polite and helpful!

Tearia and Beth were so awesome

Good storage and services oficce tearia good job

I was very satisfied with the customer service I received at the public storage specifically speaking about Raven Rogers and Beth Davis. I would definitely do business with him again.

Came In to look at a unit, they didn't have to one I was looking for. But Raven looked around for me. She was a great help!

I love Beth!!!!!

Beth is awesome

Tearia was very helpful showing us the unit and filling out the paperwork. Everyone I've dealt with at this location and the one farther south on 41 has been great!

Tearia was awesome and extremely helpful. I would highly recommend this place.

Great service, BETH and SECCURRA were amazing and very helpful.

Great staff, swift service, and there team work makes the dream work. Thanks Raven, Otis, Beth, Seccurri. Your new customer Winston.

The unit was exactly what I needed. I drove half an hour from my house to use this particular facility because of the size of the climate controlled unit. The woman at the counter, Tearia, was so friendly and helpful, and she put me right at ease during a stressful move.

I was in a pickle with moving and needed a storage unit quick. I came in super stressed, but Tearina had exactly what I needed; a storage unit and a smile! By the time we were done, I had what I needed and a lot less stress on my mind. Thank you!!

Fast and friendly. ...

Wowwwww w ',

Very good service, friendly! Tearia!

Man oh man, even though I didn't do anything that day, when I came in. A wonderful woman, helped me big time and answered every question professionally. She was really nice and I appreciate good people like that everyday. Her name is Desirae...

Awesome and friendly staff! Beth and Desirae were GREAT!!!

Norah was AWESOME!!! She was very informative and made sure all of our questions were answered.

Norah was wonderful and very helpful with all of my needs. Would recommend this location. Friendly staff and premises were clean.

Norah was great

Beth was completely awesome the best...

Selena was a rockstar. Our experiencia was great

Norah,Tearia are excellent and they did a great job. Thanks for the service!!

I'm glad I reserved a unit here. The space is clean as well as it is climate controlled. Tearia explained everything I needed to know for safe storage. Didn't need to ask too many questions. Very friendly as it was easy and great customer service!! Thanks

Kayla and Tearia are awesome. Thanks for the help and excellent service.

Beth and Tearia Were Awesome!!!!!!!

Staff was incredibly friendly and made the normal woes of moving a little less painful. Quality property, secure, clean and well maintained. The one woman up front was new, but she took care of business like she had been there for years.

It was a stressful day and Tearia was wonderful in make sure I got the right unit . Thanks again Tearia

stephanie and beth were helpful and nice

I was so impressed with the excellent customer service, experience and knowledge of the grounds that I received from both Beth and Kayla. Five stars and keep up the great work!

Sarah, Kayla, and Beth were really great. Kayla was in training but I would have never known if no one said anything. Really great customer service and they carried themselves professionally. Would recommend this place to anyone!!

so very incredibly helpful, enjoyed the exrrcise.

Beth and Kayla (princess) was the greatest help to me today. they showed me around and was very helpful. thank you very much.

Tearia and Sarah provided excellent A+ service. They were absolutely wonderful at explaining everything and making sure that I had exactly what I needed for having an excellent storage rental experience.

Norah Stout helped me and she was amazing. Any outlandish question I had was answered with sincerity. She is extremely kind and has the best customer service that I have ever seen!

Norah and Beth are so great! They helped my friend get the best deal.

Brittney, Beth and Sheneka were amazing. Love this facility and the girls. Rent here! Good pricing and boxes are excellent quality.

Ms. Erica and Beth were very helpful and friendly.

Kyara did wonderfully!!!

Beth is great, easy to talk to, she is a1 service. One of the bestest , nicest people I have meet. Great place to rent.

Beth is amazing, she is so helpful. Ever since she started working at this location, I have wanted to go in and pay my bill not just online. She treats you like a person. Not just a customer

Brittney was very helpful and polite. Keep up the good work.

Selena was amazing. Great customer service

Joanne was a wonderful help. Very pleased.

Greg helped out a lot! Great property and fantastic people! I definitely recommend storing here!

Greg and his crew rock. He does a wonderful job of making sure that everything is in place to provide the best experience.

Today i vacated from this property. I would say i was actually sad to leave. From day one I've gotten the best customer service from Greg. He's very helpful. Always willing to go the extra mile. I dont remember the last time i got customer service like this. I would definitely come back to this location

Great experience. Yvonne was very courteous, professional, and gave me great tips on how to utilize my rental storage unit efficiently

Yvonne and Greg did an awesome job!!!

Brittney was absolutely delightful and helpful.

Yvonne is great! !

Erica was amazing...she was very attentive, knowledgeable, and our stay at public storage easy going. Erika Jones

Greg at public storage kennestone is so awesome and such a great help because of him I rate this public storage at five stars. By the way their customer service is great!

Greg was great

The service that the Property Manager Greg provides is amazing. If it wasn't for him, I would give this place 4 stars. He makes up for it though!

Great customer service from Yvonne. And she even remembered me from 2 years ago. Awesome!!!!!

The service was great, very helpful and friendly people. Erica & Kira was very nice.

Greg gave great customer service

I spoke with a couple different employees and was treated with some of the best customer service I have experienced. The facility was extremely clean and professional. I understand it is just a storage unit but customer service sure does go along way. Jessica was very helpful when going over the contract and options.

Greg is always so helpful and knowledgeable every time we come in the office.

I enjoyed the experience front start to finish. Yvonne was super helpful and funny. We enjoyed many laughs while my husband unloaded the truck. I would recommend then 100% but be mindful they make you get insurance on your storage space.

Yvonne made the whole process quick, cheerful and painless! Customer service who know their business are priceless. Nice, clean, and convenient location!

Fantastic assistance. Thanks so much!

Mrs kira. Mrs yvonne did a good job with our new storage unit, thank you an god bless

Greg D. was outstanding... I highly recommend this location on Cobb Parkway.

Joanne went above and beyond to help with situation. Great and friendly staff Need more carts though available through out

Yvonne was wonderful and is always glad to see you! She called to check on me and ensure I had the correct amount of space for my things. Great service!!!

Selena

Great customer service, Sarah and Erica were extremely helpful. This location has left me to be a very satisfied customer! 😄 ☺

I went in today to pay my storage fee and the property manager Yvonne was extremely helpful and knowledgeable with my account and she gave me a breakdown of my payment history. I would highly recommend public storage to my friends. Even when I couldn't pay my bill, Greg worked with me. You guys are AWESOME. Customer Service from the whole staff was SUPERB.

Yvonne was awesome! made a very hard time easy and simple.

Selena was a pleasure to work with. Great customer service.

was the great experience ever from kira very helpful and informative

The property is well maintained. Kira and greg were very friendly and helpful.

Erica was a great help finding a storage for my needs.

I already have a unit. Thinking about down sizing, Went in an talked to lvonne she was very helpful an showed smaller units. An she answered all my quetions.She had a very big smile. Thank you Ivonne. Michael foster

Greg lovelace was awesome!!!

I walked in and every how everyone was haply, all my questions where answered and explained in great detail. the one thing I was nervous about was was the $1 and it's true!!

Greg was super helpful and informative. He was really friendly and even though I ended up not needing to rent a space, I never felt pressured. Exactly what customer service should be!

Greg was extremely professional and helpful in assisting us to select the right size unit and explaining the rental process

My face was smiling when I left! My needs were met with an enthusiasm and eagerness that I have never experienced. I will definitely go back for more!

Amanda & Theresa gave me great customer service today. Got everything done quick. Thanks ladys :)

Love you guys. Greg and Yvonne are amazing. You always know how to bring a smile to my face

Yvone and Greg were great. I couldn't recommend a better storage facility.

Greatest customer service. Thank you Brittney. The staff of this facility was always amazing. Clean place. Thank you for your service

I am finally happy to see a place where customer service matters to the employees! This facility was very clean, organized, and just an all around great experience. Thanks to Greg they have won my business.

Loved the customer service here, Greg made my experience feel effortless. He is a true gentleman and made my time extremely pleasurable. I would absolutely recommend Public storage to anyone looking for a great, clean environment with excellent customer service.

Even though I almost hit her car, with my big 16 foot Penske rental truck, the girl behind the counter was extremely nice to me. Her name, as you might have guessed is Yvonne.

Easy to rent from them.

Great job guys very nice people

Theresa is very helpful, knowledgable and a delight to work with! This location is very nice and clean. I highly recommend Public Storage!

I come up to this location with my sister today. Never had nothing but exceptional service. Greg and Amanda went out of there way by helping her with any issues she had or problems she came across.

Great customer service and attention to detail

We had an awesome experience with Shauna, Greg and Amanda. They were very knowledgeable and kept my daughter entertained with conversations.

Debra and Selena are both excellent employees more than helpful friendly and outgoing .

The staff here is unbelievably friendly and helpful.

I was looking for boxes at this location. It was very clean. The staff, Chelcie and Greg, were both very friendly, courteous, and informative.

The staff at this Public Storage has been exceptional and outstanding!!! I have had a storage unit since 1999. I have never had great customer service like I received from Public Storage. I recently worked with Yvonne, Greg, and Brittany. I don't remember the names of the past associates that were there when I started my storage journey. I thank them for assisting me in maintaining my account and helping me when needed. The storage facility is always clean and set at a great climate control. I truly appreciate this storage facility and thankful for the opportunity to be able to use such a great place to house my belongings until ready to move them out. I appreciate you all at Public Storage on Kennestone Circle in Marietta, GA!!!

Both Yvonne and Chelcie are awesome.

Excelent service.

The service at this location is excellent. Yvonne and Debra are the greatest when it comes to service.

Debra and Yvonne were AWESOME !!! Great customer service. Try it you will love it !!

Customer service excels at this location. Greg is wonderful. I cut myself on one of my glass clocks and he came and brought me band aides and alcohol pads. I didn't even ask for it. Truly awesome.

Love having my storage here. It is always clean and Greg is super friendly.

My experience was nothing short of wonderful. Working with Greg and Brittney was a pleasure. When it came down to it I did not purchase a unit due to financial difficulties that came up, Greg and Brittney were there for me every step of the way and explained everything clearly for me. I knew there would be no surprises that would come up (like with other storage facilities). I would recommend anyone to use this location and work with either of them as they are the best. They truly express the meaning of Customer Service and it is their number one priority. Thank you to your both for making this easy. I will be sure to continue to recommend you both to people. Keep up the good work.

I was treated real good at that location by ms debora and greg

Applause to a super STAR Brittany . So wonderful I can't said enough about her. I came with my granddaughter (4 year old) Brittany was so sweet n had a lost of patient with us