Public Storage Self-Storage Units at 3369 Canton Road, Marietta, GA

Had my stuff stored here for almost three years when I got it out after them raising the rent up double what I started some of my stuff was missing out of my unit! The rat poop was ridiculous. Don’t store anything here that you wanna keep . This place is ridiculously expensive for the rats to be living here.

Had a few questions about my storage units and Allan was extremely patient with me and took the time to answer all my questions.

I came in today to inquire about a storage unit for my mom, and Shykia helped us out so much!!! Very friendly, helpful and informative.. we left there very happy…

Met Shykia at another property down the street but I usually come here to make payments and I must say sis is super consistent with professionalism as a plus. Absolutely love it!

Customer service was excellent. She was very helpful and patient with me. I was being indecisive but her professional was appreciated.

Shykia provided a great customer with a smile and a very nice demnor.

Traci was awesome 2305 Canton rd Canton, Ga. Really helped me out. Went over and beyond...thanks again

Codi helped me move my luggage on my last day. Very safe and easy to use storage!

Awesome customer service

Codi was super helpful and very friendly! She helped me get my app figured out and assisted me with paying my bill.

Codi helped with doing a rental in the office and had a great attitude.

The staff here is Amazing!! Ms.Donna Lynn was Very helpful and Pleasant to interact with. I am grateful to have found this location. App access is convenient as well.

Everyone was very helpful and worked with us to find the perfect locker. Thank you! - JK

Donna Lynn was very helpful in helping me purchase a storage unit. I came in completely frustrated because my moving situation has been frustrating and on top of that I accidentally scheduled my storage unit for Canton Ga instead of Marietta, Ga. She was able to switch my unit reservation to her location and still found me a storage unit that would work for my needs along with the promo price. I honestly left happy and would do business here again!

Donna Lynn provided great service! Thank you so much.

The public storage at 3369 canton road in marietta is the best storage facility in the entire business. It's such a great facility to do business with and Donna Lynn is the best ever when it comes to the storage business. She is extremely knowledgeable, friendly, and caring. She goes above and beyond to make sure all her customers are satisfied and all their needs are met. I will definitely recommend public storage at 3369 canton road to all my family and friends.

I've rented storage space at this location for almost four years now. Management and staff have always been exceedingly helpful, professional and polite. I would highly recommend. Thanks always to Marlena and Nancy Update!! After 6 years in Marietta, my time of enjoying that great town has come to an end. I want to thank all of the staff at Public Storage for their warm customer service throughout the years. Vacating my unit and closing my account was a breeze, many thanks to Marlena! I'll definitely look to Public Storage in the future should I have any storage needs. Months later... Consistently excellent!

Denean was very helpful and courteous during my experience

Donna Lynn and associate are amazing! Both helped me immensely during the move in process. If you are looking for a storage facility run by caring and concerned managers, check out this facility! They go way beyond the call of duty!

Kylana was extremely helpful and efficient with my booking. Definitely made things a breeze for me.

Denean was absolutely amazing! Excellent customer service and very knowledgeable and friendly!

Denean is the most gracious person I’ve ever met and the most professional person at public Storage she’s goes above and beyond to help her customers. Great representation for public storage company. Nice meeting denean

Initially, I thought this was the convenient place to have my packages delivered. But unfortunately it’s not. The staff are great especially Donna,but the system doesn’t work well. I left a key to make it easier for the delivery company to place my items in the storage. However, leaving the key didn’t help because whenever they come and there’s no one in the office, ( as they told me “it’s not guaranteed that someone will be in the office”); I end up have to either wait for another day or go pick up my items. This makes it frustrating and meaningless to have a storage. Hopefully the company does something better for their customers!!!

I have rented many storage units and Denen Harris at the Public Storage on 3369 Canton Road Marietta, GA 30066 has been the the best. She is very helpful and always made me feel welcome whenever I went into the office with any questions. She was the only one to show me how the remote access into the gate works. This is a big plus for me to be able to open the gate from the app.

Denean was very helpful, she convinced me to stay with Public Storage. She helped me with billing problems in a very professional way. You have a great employee.

Donna is awesome! She was super helpful and friendly and made the whole process so easy and efficient. Would recommend to anyone!

Denean was very polite and very helpful! Great experience

This is the best service that I've ever had with Public Storage. Your representative Denean was very cheerful and helpful during my move into Public Storage.

Denean and Donna Lynn are amazing. Wonderful customer service. I had a couple of issues when moving in on a Friday afternoon, and between the two of them, everything was taken care of. They were responsive, effective, and had a wonderful attitude throughout. These ladies are great! The units are clean, facilities are secure, and I don't think I have ever had better customer service anywhere.

Great experience, Donna was nice and very helpful!

Very easy to get a unit signed up and an extremely friendly customer service. 👍

Denean was very helpful. Very sweet Made this whole process easier. Really appreciate her

Just rented a 10 x 15 space from Denean. She was nice and knowledgeable. I highly recommend Public Storage for your storage needs.

Denean is awesome fast and great Customer service skill.ty denean

Donna Lynn was amazing!!!! She helped us with everything we needed, she was very personable, she definitely went above and beyond!!!!

Donna Lynn was a great help setting up my new locker! Everything was easy and straight forward, and she was very helpful and was great to work with.

Great Customer Service here, thanks Denean !

Nadia,kylan,reco, are well manard and very helpful and patient I would recommend all to use their store

Nadia was very helpful and informative. Very pleasant to talk with.

Spoke with property manager, Donna Lynn, several times while planning a long distance move into the area. I also spoke with a couple other locations but Donna Lynn was the only one who took an interest in me, not only as a potential client, but as a person moving to the area. She communicated promptly and was a great help in making my move a success. She is a consummate professional and takes very good care of the property and clients.

Excellent service great facility

Donna Lynn was fabulous. So courteous and understanding of my storage needs!

Friendly Happy to help

Very friendly and helpful.

My Public Storage on 3369 Canton Rd has been a easy convenient experience and Donna Linn has been exceptional, very kind and helpful! Thank you guys for doing such a great job!

Thanks denean.. great service

Donna Lynn was the most sophisticated person to help me get my storage unit promptly. And gave me the unit that I needed to get me stuff in and out with a big tool up bay door. Thank you Donna your the best that anyone could ever ask for!!

Denean and Donna are the best. They both went above and beyond to make sure I had everything I needed. Customer service the way it should be. The office was clean and fresh and property secure. I've rented at several storage companies and this is top choice.

Denise excellent customer service at Canton rd location 😊😊

Came in office it was grate denean

I ABSOLUTELY LOVE DENEAN AT THIS PUBLIC STORAGE..... I HAVE NEVER HAD AN EXPERIENCE LINE THIS ABSOLUTELY ANYWHERE!!!! WE WILL BE BACK FOR EVERY NEED AND I HIGHLY RECOMMEND NOT USING ANY OTHER STORAGE FACILITY OF YOU CAN POSSIBLY AVOID IT!!!!!!!

I came into this Public Storage not really knowing what to expect and was pleasantly surprised with the speed and efficiency in which I was able to get all of my needs met! The staff was knowledgeable and really made things easier on me, moving last minute was stressful enough! Thanks for the great customer service!

Donna Lynn was very nice!! Been using this unit for a while and really appreciate the staff. Always very helpful. !!

I went in last month and got a storage unit and Donna helped me she was nice and friendly and super helpful. She made the whole process really easy because especially meaning no one else had a storage unit available

Ms. Donna Lynn has been helping me since day one of looking into getting a storage unit. She’s been nothing short of informative on what I need, pricing, and even how I should place my items in the unit to maximize my space. She makes herself available whenever I need help or have a question, and that’s honestly more than I could ask for! They also keep the facility clean, and with the work I do, that’s most appreciated.

We had a great experience working with Donna at Public Storage on Canton Road in Marietta GA. She was very kind and informative and during our entire use of the Storage facility she was helpful and let us know she appreciated our business. Use Public Storage for any of your storage needs and they will take good care of you and your experience.

Here at this Public Storage Donna Lynn was very helpful and patient with us as renters. She showed how to solve a problem that we where having with calmness and knowledge of the facility. Thank you Donna for making our rental here easy. Thank you for keeping us informed about what was happening with our unit when we were out of town. I would recommend this storage unit because Donna is really great.

Donna is really nice and super helpful. HIGHLY recommend this location

Miss K was amazingly helpful!!! Turned a nightmare of a hunt for storage into such an informative and easy experience. The place is new and clean and Miss K’s customer service and bright energy was unmatched!

Angela was the best! Perfect satisfaction

Donna Lynn was extremely helpful. Answered all my questions. Recommend highly.

Mrs. Kylana has showed me very good customer service and very great attitude. 👍🏿

Marlena was super helpful in our transition in and out of our storage unit. The unit was clean. Marlena was very accessible should we need help. I would definitely recommend this location. Super clean. Large and small units available.

Marlena was awesome! I needed a bigger unit than I expected and she handled everything very quickly and with a smile on her face! Thanks Marlena. Would highly recommend if you need storage space and live in the area! Update 05/02 Ok so the units have now been cleaned on the exterior and look phenomenal compared to what it was when I first rented a unit out. I always see the property manager, Marlena, Out and doing something and she always grace me with a smile. She is so nice! I almost can’t wait to go to the storage unit when I need to because of her she’s awesome and has definitely brightened up the place!

MARLENA IS AWSOME!! PROPERTY IS OLDER BUT VERY CLEAN AND KEPT UP WITH SHE IS ALWAYS WORKING HARD ON MAINTAINING HER PROPERTY FOR HER CUSTOMERS.

Marlena was really nice and patient with my business partner and I! Great customer service and energy!

Property is really clean and property manager is very helpful and honest and knew exactly what I needed and what fit my storage needs! Marlena is great and awesome

Rats! Rats ate through our storage bags and

I needed a larger storage unit because of personal circumstances. I spoke with Marlena who was extremely helpful, friendly and very understanding of my situation. This storage facility is a little further away from where I currently live, but it's worth the drive for the excellent customer service and ease of renting through Marlena! I would highly recommend PS!

Marlena was very nice and helpful

My spouse and I always go in person to pay our public storage bill. Marlena is alway friendly and helpful. Also we had a problem with our storage unit’s door opening a while back and Marlena had the problem fixed in no time. Thank you Marlena!

Great rates and great customer service... All the time! Special thanks to Marlena for all her help. Superior Customer service!

Marlena was here today and helped make the rental of the unit fun and quick ! thanks !

Great company to do business with. Marlena is very kind and helpful, very knowledgeable and knows her job. She is a delight to speak with. Been using their facility for over a year and have no complaints. Property is very clean.

Thank you Public Storage for the wonderful customer service. I’ve been renting here for a while, and Marlena has been knowledgeable, professional and kind. Thank you, Public Storage!

Extremely helpful staff. Marlena went above and beyond to assist me resolve the issue that I had. Terrific customer service.

Marlena was AWESOME!! She was extremely helpful, personable and cordial. She, was very patient with us, spent a lot of time with us to find the best unit for our needs. She is definitely an asset to this company and one of the factors that made us choose this facility.

Marlena is excellent she saved this facility!! I've been renting for 4 years and have not been very happy with the service, until she took over. I was about to switch storage facilities. She is always in a great mood and always willing to help! And goes above and beyond. The other workers could learn much from her.

Marlena Shes so cool !! Such a sweetheart and such a big help !!!

Marlena helped us take care of a situation and did everything to communicate with us. She went the extra mile. Big Thanks!

Marlene was exceptional. She went above and beyond ! Thanks for working with me.

Marlena was Very Helpful!!! Thanks for your service. I had a great experience.

Storage unit leaks

Marlene is Awesome, took great care of Me.

The ladies here are polite, considerate, and helpful.

Nancy took care of all my needs today and got me into my storage. I really appreciated her friendly service! 10 stars!

Nancy was really helpful and informative. Excellent customer service!!

Hello, I would like to give five stars to Marlena at the public storage on Canton Road !!! I rented a storage today and her customer service was excellent , super , and great ! Her knowledge of the property ,the prices ,the sizes,everything was on point, she’s the best !way to go Marlena.

Nancy is a wonderful person she was a big help on helping me select the right size storage unit that I needed and she also helps me by telling me how to protect my furniture and mattresses while in storage from mold and bugs and other things that I did not know about so thank you again Nancy

Marlena was the most patient , most sweetest person I think I have came in contact with in months! I am a mess with this pandemic and having to move to top it off, I am not the nicest person st the moment! SORRY! But talking to Marlena slowly but surely helped me calm me down! She was so kind, so helpful through all my rants and complaining! She certainly makes you feel she takes her job serious! I can not say thank you enough!

I came too purchase a unit from Public Storage on Canton Road & Marlena was very nice & informative. She walked through the step by step process of renting a unit. She answered all my questions & gave me more information about the unit I chose & insurance. She took me on a tour of my unit & told me all the specifics about prior leaks & made me aware that it was fixed & covered. Although we are in the midst of COVID 19, she made sure she wore a mask & social distant. She cleaned the area where customers stand and along with the door railings. She’s amazing! I rent from this storage unit every year & Marlena really made my experience this time quicker. I was in & out in less than 15 minutes. We talked, we laughed & she helped me out. People like that are needed in this world now! So I just want to say thank you so much Marlena & keep up the good work!

I am new to the area and have some things im going to probably have to put in storage if i cant find room. I called a bunch of different places before I called this public storage on canton rd in marietta. i spoke to the manager marlena and she was by far the nicest, most knowledgeable person I spoke to all day and I must have called 10 places. She had all the answers to my million questions and she was very patient in explaining prices and all about insurance and things to keep my belongings safe. There is no doubt that if I decide to rent it will be with marlena at public storage. i recommend if you need a place to store your things to do it there.

Marlena was truly amazing. She guided me through the entire process and is the epitome of going above and beyond. She was honest and kind and went out of her way to help me get set up. What stood out to me is when she helped me get to my unit. For context, I broke my ankle and back so I move slowly as I am in a boot and back brace. Marlena saw me walking in the drive way, got out of her office, and offered to give me a ride. She didn't have to do that, but she went above and beyond to help a customer. I never asked and never even suggested it. I didn't even go in the office, but she identified a problem then solved it. That is truly appreciated. She definitely "gets it" and is a great asset to Public Storage.

Friendly knowledgeable people who give terrific customer service

This was my 1st experience storing furniture and Marlena (Property Manager) made it easy and very pleasant. She explained things in great detail and had a great personality that made me feel very comfortable storing my possessions on her property. If you are looking to store some of your belongings check her out at this well maintained property. You won't regret it!

Marlena was very nice and she helped me out. She explained everything well to me. I understand the public storage unit now. Thank you so much Marlena. You are a very sweet person and great Manager. Im glad you work for public storage. Great doing business.

Staff is very helpful here unlike other Public Storages I've used before. Thanks Marlena!

After calling around to many different storage places and companies I was finally treated with compassion and was given the exact information I needed. The person I spoke to was Marlena she said I could come in right away which was amazing because everywhere else had said I would need an appointment. It showed that she truly cares and appreciates my business. I will be storing with Marlena!! I highly recommend!!

Marlena was fantastic. Thank you for everything you do.

Marlena was so great, very helpful

I have had a 10 x 10 unit for a long time. Staff has changed but all have been pleasant to deal with. The current manager, Marlena, is lovely. She is very pleasant to deal with and I's also pleasant and professional. I recommend this facility.

I was just treated with the most excellent customer service I have had in years!!! Marlena was kind, took the time to stay over, and she just cared about my business and her attitude and dedication absolutely floored me!!! I was not impressed with piedmont rd and she calmed me and made my bad experience right!!!!

Marlena was amazing and made sure that I was comfortable with my rental unit. And explained everything thoroughly and made sure I was clear. She is very professional and friendly and an asset to the company! The property grounds were very clean and maintained very well.

Awesome customer service, very quick and easy. Would definitely use again. If going there ask for Marlena.

Marlena was super helpful and quick in getting in me into my unit. Also very informative!

So nice and very efficient, thanks so much Marlena!

My experience was good overall. Ms Marlena was very accommodating and helpful.

Marlena was one of the best customers service reps I've ever dealt with; friendly, knowledgeable, and extremely heplful!

Ever since first meeting Marlena, back in October, before she became the property manager, she was very helpful. Due to unforseen circumstances, Marlene gave a suggestion for the rate increase. Potentially move to a smaller unit - I need time to allow my leg to heal before "attacki g" the room. I am a veteran and have been renting at this location since 1992. Marlena is very professional in her position as the property manager. She is courteous and goes above and beyond to help each and every customer. I intended to input this review ln the 13th, but lost track of time trying to put dishes away before the exterminator and elevating my leg. Sincerely, Emily Knecht

Not all storage places treat you like family but I feel so welcome at this location Marlena is an awesome lady ! Thank you for all you do.

The property is well maintained and Marlena was extremely courteous and helpful. This would be a five star rating had the person I talked to immediately after reserving the unit on line (not Marlena) been truthful. This is the second time I have been subjected to a "bait and switch" when dealing with Public Storage.

We've been renting at this location for about a year. We decided to combine the units we had into one big unit. Marlena was extremely nice and helpful and answered all our questions. She found the perfect size we needed and transfering units went very well.

We've been renting with this location for two years. We were finally able to get everything moved closer to where we live. Marlena went above and beyond to help us. She is really engaged with her customers. Thank you for everything Marlena!!

I cannot say enough good things about my experience with Canton Road's (#20492) Public Storage facility, and especially the property manager, Marlena. First of all, the prices are UNBEATABLE -- I didn't have a TON of boxes I needed to store, so I did an online search and found the perfect unit at literally 3x lower than similar units I had been looking into. Secondly, Marlena was SO thorough on the phone, taking me through the next parts of the reservation process step by step. And when life happened and I had to reschedule my move in date THREE different times, Marlena was very patient about it, and gladly made the necessary date changes. When I FINALLY was able to see the property and move my things, it was clean, well maintained, and Marlena told me that they did property/lock checks 3X a day, the units were climate controlled, and they'd never had a break-in. When I got to my actual unit, I noticed they had bug repellent bags in every corner, and Marlena informed me that they also pest controlled (just in case) several times a year. That said, I am feel VERY comfortable leaving my items stored at Canton Public Storage. I don't think it gets any more secure or cost effective than this. :)

Stopped in to inquire about storage and pricing. Marlena was so helpful . She showed me multiple spaces so I could have an idea about the space. I will definitely come back to this location if I decide on Storage. Thank you Marlena! You are awesome

Marlena was a Great help in my time of need to store family items of interest! Thank you

Marlena was super helpful in getting the space I needed. She even stayed late to help get my paperwork done and me moved it in.

After i unloaded my items to my storage locker, i stopped in the office and was greeted by Mariah. She was very informative and nice...and she even offered me a bottle of water because i was so tired. And i thought that was very sweet of her. Thank you Public Storage and Mariah for your service!

The lady named Mariah at the desk was super awesome!!!!! I love her! She has excellent customer service skills.

Marlena was Awesome and so helpful 😁 what a great experience!

Marlena was amazing and very accommodating! Unit was the perfect size and clean! She also gave me great tips on how to protect my items! Thanks so much!

Marlena was great, extremely patient and answered all my questions, even regarding prices at another location. Although we couldn't find a fit at her location she helped me find one at another. Great customer service, especially considering she wasn't getting anything out of it.

Marlena was absolutely amazing it was pouring rain when I came and she still took me to look at my unit , it's taking me a while to get on here but she made sure I understood everything and helped me with every little detail, highly recommend Marlena & public storage my unit was clean and had no issues.

Marlena was excellent at her job. I didn’t have an appointment but I was there as soon as she opened. She got me a storage unit and was able to save me some money. She was very friendly and nice during the entire process.

She gave grate searve Send

Customer service is outstanding, I found a perfect space for what I needed. I was moving out of an old house and needed space immediately. Pam went above and beyond stayed late to make sure my needs were accommodated. Kudos to Pam! I will let all my buddies at DOBBINS know.

rocking it Pam , awesome job ... this place knows and understands customer service

Great service!

Very impressed with the competitive prices, Pam was excellent, she was friendly walked us around the property to make sure we are getting a storage unit that we wanted. She was also very patient and explaining to us yet Acacian process making sure we understood every and all charges are being applied to our account definitely would recommend checking these guys out if you’re looking for storage

Pam was very helpful. She provided multiple options and explained all the details quickly and clearly. We were able to move in immediately.

Great price on line... easy to understand contract.. Pam , manager on site was super!

Pam is top notch. Very clear and thorough. Very professional and made the entire process easy. Highly recommended.

My visit was great at this location and Pam's knowledge and customer service was excellent.

Great deals during sale times. Owner is fantastic.

Ms Pam is so friggin nice and sweet she worked so well with me and my family to get the best unit and she was so sweet to my boys the property was so clean she ready stays on top of the up keep im glad we had to go thru her to get a unit she broke every thing down with prices and sizes thank you ms pam at canton road public storage for your kindness and awesome job

Mrs. Pam gave great customer service and offered me the best deals to fit my budget. thank you so much

Angela and Pam have been great. I have been here for aver 10 years and the staff has always been exceptional,

I had Angela help me find the right unit for me, because the one I originally wanted wasn’t right. She was absolutely wonderful help! Overall, it was a very positive experience and I told her manager that, he should give her a raise.

Thank you Laura! You made a tough day a whole lot easier - less stress while moving always a good thing - thanks again 😊

Laura was great handling all my questions about my storing she had great ideas to help me save in my move! Thanks Laura!

Sucks

Wow! Talk about above and beyond! Pam at this location was so unbelievably helpful and stayed open a few minutes past closing time to help us with a last minute emergency storage need. She was all ready when we arrived and had our unit ready to go. This is what customer service is all about and Pam is a prime example of what going just a little bit of the extra mile can do to show how a business can really stand out from the rest and keep a good reputation (not alot of businesses take pride in that these days). I HIGHLY recommend this Public Storage location and the company should be glad to have Pam as a part of their team!

Pam did a wonderful job helping me determine which space was best for me. She even compared other locations pricing and promotions to insure I was getting the best deal. While I was looking around Pam was actively keeping the property clean by picking up debris dropped by tenants and the storage unit was secure and clean when we looked at them.

Pam was very helpful with helping me choose my storage unit and insurance. Great customer interaction!

Vida made it very easy for us and very informative

Vida was awesome she explained everything

I worked with Pam W. who was absolutely incredible! We had a bit of a hiccup with my space being overbooked, but Pam went out of her way to get everything fixed and even got me a better space. Thank you, Pam! You have been the highlight of my move!

Pam is excellent, great customer service!

Jo is always helping

I love Laura! Every time I stop by with questions she is always the best and very helpful and a grate personality

Came in to make my payment and Pam is a really awesome employee, very professional.

Jo was such a pleasure was super big help and so nice

I used to rent at another public storage and had a great experience with my move and the office staff there. Now I'm closer to this location and looking to store some things while I do my spring cleaning so iIcan declutter my house! Pam was very professional and helpful with my questions about everything from which size unit to go with and had some great products to help me get organized! I can't get enough of the bubble wrap! Thank you Pam.

Easy checkin and checkout and very convenient in and out.

The service I received from Matt was exceptional. He was very informative, friendly and efficient. He escorted me the storage space I was renting and I was pleased to see it was very clean. They even sell the locks for the storage, so that saved me a trip to Home Depot! I would definitely recommend this facility to my friends and family.

So far so good no complaints

Wanda was a tremendous help. I had forgotten # and gate code. She got me all squared away.

Wanda was awesome help since this was my first time leasing a storage unit!

Theresa was absolutely incredible. Amazing service, very thorough. Also great deals with public storage. I left the place with my mind at ease knowing that my stuff will be stored in a nice, clean, and safe storage unit. They also have plenty of supplies for sale to help you with moving.

Wanda was extremely helpful with setting up our account and showing us around the facility. We were in and out very quickly.

My storage unit is in Winter Park Florida and I pay my monthly bill at the Canton Road location in Marietta, Georgia. I can't say enough good things about Julie who has left and now about Wanda who offers the most excellent service. These two women are great employees and deserve your appreciation.

Quick and easy process! Wanda was very sweet and helpful! First time renting a storage unit and I would definitely recommend public storage!

Darrion was great! Will refer

Just set up my new storage space with Wanda. She was very nice and helpful and got everything taken care of, no problem!

Shabria Thomas is awesome. Good stuff, thumbs up. Very helpful and fast and profeesi

Shabria was the most helpful and knowledgeable

I am very happy with my storage unit as well as the location of my unit. I want to thank Ms. Wanda, for she was awesome in explaining all my renting details very clearly. I like dealing only with her when it comes to this facility. Sincerely, Bernard Nelson

Wanda was wonderful an very helpful

Ebony top-notch professional and polite. I seen her at another location. I came back just because she is polite

Selena was awesome. Check in was a breeze.

Has a great experience with the employees name Mariah. She help me out a lots finding the right storage unit and explaining all the necessary paperwork. Will be coming back to purchase a storage unit.

Mariah Was Great look foward with Storing With Public Storage

The staff was really nice but I can’t givw this place more than 2 stars. I was informed that my unit was climate controlled when I got one. And I ended up having to throw out my 1 year old brand new couch due to it being covered in mold when I got it out of storage. I was so sad. Every unit should be climate controlled. I had to throw away quite a few of my things Bc of that. Now that I am finally moved into my new place I am without a couch. The storage unit was the right side that I needed. And again the staff was great. They were nice and professional. Just please work to make all of your units climate controlled so this doesn’t happen to anyone else.

Laura was great! She really helped me out and gave me useful suggestions on how I should store some of my items. Definitely coming back if i need to store something.

Joanne was very helpful and very courteous and kind

Very good service

Came in to pay my out of state account. Jo was so sweet and helpful

Horrible work ethic. My wife, who is a flight attendant and is leaving down tomorrow, found a deal on a storage unit online. I left work early to bring her to this location to secure the unit, but traffic in Atlanta was horrible. Staff on-site left just after 17:30, when she called to let them know she was going to take a Lyft. She had already spoken to the manager once prior (left a voicemail and got a call back) She arrived at 17:50, and found the place closed, with other bewildered customers wondering why nobody was there despite it being before the posted closing time. Now we get to miss out on the deal posted due not only to restrictive hours of operation, but also to the lousy work ethic of the manager. At the very least, the manager could have answered the phone, or called back after receiving a message at 17:30, stating that she had intended to leave early. Now we're out on the posted deal and the Lyft fare. Garbage.

MY SIS WENT HERE AND I HAVE TOO!!! VIOLA IS THE BEST GAL EVER!!!!!! SHE LISTENS, GETS WHAT YOU NEED AND TO TOP IT OFF, SHE WILL EVEN JOKE WITH YOU TOO!!! NICE TO KNOW FOLKS ARE REAL AND STILL HAPPY!!! THANKS VIOLA !!! ME AND MY SIS WILL ALWAYS USE ONLY THIS PUBLIC STORAGE!!!!

Dealt with Viola when I arrived and she was fantastic, both friendly and efficient. The storage unit area looked clean and well maintained with easy access.

Quick sign up process

Julie was great

Julie was Friendly and helpful. They had great prices!!!

Viola was very helpful. It was a good experience.

Thanks to Julie for the awesome service! We are very happy with the unit, the location and the value.

Julie was a great help!

Julie is great there's always the best service here and always very helpful I will never stop using this place until I buy my own home

Kendra and Julie are great; my daughter had a spot here and when I needed extra storage to sort through old papers and boxes they hooked me right up. Gate is easy to get in and out of and it's always clean and well maintained.

public storage rep Kendra was extremely pleasant-and informative. Due to her people skills will always return to do business. Thanks Kendra

Jo was very helpful. Very nice experience

Recently, in the chaos of moving, I misplaced my locker keys! Looked everywhere, could not find them. Enter Julie, our manager. She contacted the guy who cuts the padlocks for them and he arrived within an hour. My washer and dryer were riding around on a truck until we could get into our unit. Many thanks for such superb service. We now have a new padlock and two people holding keys.

Julie helped make sure everything was set and I knew the hours for the gate and saw the unit before confirming the rental. Very great!

Great experience with Julie! Very helpful

Albert was extremely rude when I called to inquire about pricing and basic information. I would rather drive a few extra minutes to another storage facility to avoid this location.

Amazing service!!!! Love this place and ms.Julie is just the greatest helping us with anything we need!

Julie was very helpful and everything was a breeze getting the unit

Nice place. Had some boxes to ship stiff home. Friendly people.

The owner kept trying to upsell me. She said I needed to purchase their insurance and a public storage lock for the storage. This was not true. I bought a lock somewhere else for half the price and its up to me if I want to insure my property.

Never rented a storage unit before and in a stressful time crunch to move our stuff. Julie has been extremely helpful and put a smile on my face even though I'm stressed beyond belief!

Julie is very helpful and has great customer service.

Julie & Desirae were such a great help and served me with with excellent customer service!

Great customer service ! I met Julie today and she was amazing. I train on corporate customer service in ny career so to have it reciprocated is something truly special. i will certainly recommend them and give them 5 stars!!! awesome job Julie!!😊

Julie was wonderful help. She made the move in process very smooth and easy for me.

Great service....clean storage. See Julie she is wonderful!

The entire process of choosing, reserving, and looking at the unit was so easy! Julie at Public Storage was very friendly, helpful, and provided top-notch service with a smile. Thank you Julie!

Julie was extremely nice and helpful in getting us set up with a storage unit. Great service!

Julie is really a great sale person and has a great personality and very helpful with our storage issues great job keep up the great customer service

Julie was great and awesome I really appreciate her wonderful and speedy service!

Well maintained

Julie is very helpful and extremely nice and patient dealing with me being so scattered brained! I really needed the help today!

Julie was very nice and informative!!😀

Julie provided awesome customer service! Above & beyond...

Julie gave excellent customer service!!!

Desirae was a pleasure to deal with. Very professional and friendly

Excellent service Thanks Julie!

Very simple to use. Julie is very helpful. Thanks to Julie for everything

Julie was great! I had to change my time twice and she was there to make the adjustments each time. Very friendly and helpful. Would recommend to others! Great service!

Julie was very helpful during check in!

I would like to see Julie the representative for Public Storage is the greatest she keep me on task with my account a lot of times I do forget and she's a great reminder to make sure I pay on time

Great service from Julie!!

Inexpensive and in pretty good shape. Was there when a major rainstorm came through and there were no leaks or flooding that I could see. I feel that our belongings are secure.

I can't begin to say enough about Julie! What amazing friendly customer service! My elderly mom and dad are relocating to the area and needed some storage to sort things and store a few of my things while I am living in Seattle WA. When I came into town this week to help them with moving and sorting things out, Julie was delightful and has been a big help to my folks! Thank you! She saved the day for them and me!

Julie was very helpful.

Easy to access. Clean appearance and secure. Julie was easy to work with, helpful.

Julie is the best she does a great job no matter what she is always smiling and happy to help me :)

Manager Julie was so thorough and helpful and kind. She answered all questions and made the process smooth and simple.

This is my first time using storage, andJulie was amazing! She was very professional, informative and friendly.

Julie is so awesome! She is very patient and helped me throughout my process.

I have stored at this location for the past three years and Julie is always helpful, friendly and courteous.

Julie was great!!

Julie was great! Thanks.

GREAT EXPERIENCE! Joanna was AWESOME! She helped us transfer a storage unit from a total stranger to myself with ZERO issues! She was pleasant, funny, and so thoughtful in her follow up. I recommend Public Storage and Joanna any time.

Julie was very professional and helped me get a unit quick. Was such a relief to get my unit so fast and easily. Went to two other places and had trouble, but absolutely none when I got here. Thank you public storage!

Selena was a great help awesome customer and very professional and would recommend to all that needs to storage

Yvonne was very friendly and patiently answered all of our questions!

This place is amazing Julie has waited late for me and has just been the best on customer service .....and you can't beat the deals with a stick

Julie is exceptional

Julie was amazing! Customer service is very important to me and my experience was great with Public Storage. I only needed to use storage for a few months and there was no hassle and no hidden fees from sign up to close out. Julie set the expectation for me from day one. Thanks again Julie for helping in making my transition a smooth one!

Kyara IS COMPLETELY AMAZING!!!! I AM VERY PLEASED!

Julie was a fantastic property manager who offered me many different solutions to fit my storage needs. Local and very affordable, will be storing at this location in the future!!

Fast and easy! Julie had unit ready to go for me and even gave me a tour so i knew what size unit was and the location of it.

Kyara was the most amazing property manager I have ever witnessed in my life. I want to hire Kyara to work for my company as the CFO.

Julie was extremely helpful!

Julie has been very nice and helpful this morning. The facility is very clean and well taken care of. I'm so glad I picked this location for storage.

Kyara took care of me.

Very pleasant staff and great units. Julie was very professional and helpful. Thanks!

I always stop by to pay for my storage at the Canton Road Public Storage because Julie is there. She has been extremely helpful to me. She always lets me know about the different ways I can pay for storage and when a rate increase is coming. She goes beyond the call of duty. I really enjoy talking to her as a person and I hope PS values her dedication as an employee. Thanks Julie for your excellent customer service skills!!

Julie was friendly and professional!

Julie was very helpful and knowledgeable about the options for what unit would work best for our needs. She was efficient and moved us through the rental process quickly. The facilities are clean and appear to be secured well. I would recommend this location of Public Storage.

Had a great experience dealing with Julie and everything was exactly what I needed. Rates were a great plus also.

Erica was very professional and found the perfect unit for me!

quick and easy!

Helpful manager. Julie was great. The storage was clean, and they have good security in place.

Sarah was very helpul and explained everything I needed to know about having a storage unit. Which I needed because I have never had a storage unit before. She was even able to provide a unit right by my girlfriend's unit which is going to be extremely convenient for both of us.

Ease and efficiency at its best. Completed online reservation form and had a call back within 5 minutes! Onsite document signing process was quick and painless. Had the perfect unit to satisfy my storage needs in no time. Julie was the best. Thanks!

Erica was great

My first experience ever and it was awesome!Julie was so helpful and friendly and knows what shes doing it really made my first experience special!I will always use public storage for present and future needs and have referred to many friends.Thanks again Julie for making my first time visit the Best !

spent 6 months there. customer service was excellent. always answered questions when needed. Theresa and Julie were helpful. go see them.

Teresa was wonderful fast customer service and I had me wanting to really get a storage even though afta getting the price I wanted to change my mind.... but I feel my items are safe and sercured...*WAY TO GO THERESA!!!*

Great customer service. Julie you're the best. We can't thank you enough for making our transition easier.

kira was a great help. My transition has been very challenging, with her support I was able to leave the facility having everything to complete my moving process.

* Julie is awesome! * Perfect service and friendliness! * Property clean and conveniently located! * ABOVE THE 5-STAR RATING! Thanks again Julie :)

public storage was very pleasant and cooperative to work with.

Kira was very informative, great social skills, and the location is very clean! Good job.

Wonderfully

Very helpful

Julie was totally professional and personable. Thanks for your great service.

They made the process quick and easy to get in to a storage unit. Very friendly and helpful!

At the beginning everything was fine but then... be ware for ridiculous late fee's, I was told that I was going to get an email reminder for my payments and I never did, I was late 7 hours making my payment and I got charged a late fee of $20.00. No climate controlled units, very tight spaces and road is super bumpy to access the units. Unfortunately I moved out of state but I will be moving my stuff as soon as possible.

Needed a storage unit asap and Kira at the Canton Road location was fantastic! She even unlocked the unit in the middle of a thunderstorm!! Thanks Kira!!

Excellent service and staff. I am thoroughly impressed and wouldn't dream of using any other facility. A+++

Kira was awesome! She helped me get the most bang for my buck and had the best smile and awesone attitude. Definitely went above and beyond to help me out!

Julie was such a great help, and she very in tune with her job, and organization. Definitely recommend.

Mrs selena was a pleasure to work with she gave me good information

Wonderful experience! Call Theresa. She's fun and very helpful!

Today I had a problem getting into my unit and Julie was the biggest help.. she went out of her way to assist me.. great job jewels. Thanks

I worked with Theresa and not only was she helpful in helping me choose the best unit for my needs, but she was friendly, humorous and very professional. If anyone asks me about a need for a storage unit or supplies or if I have a storage need in the future, I will recommend and use Public Storage on Canton Road because of Theresa. She makes me want to keep coming back. Thank you Theresa - YOU NEED A RAISE!

Julie saves the day for this location. I've shopped the competition and have found slightly better pricing, but none of them offered that special customer service touch that she does. This is a very easy location to access and is EXTREMELY CLEAN. I recommend this location with great confidence.

Julie is absolutly the best.

super helpful. Honest about what I needed and didn't try to over sell anything.

Awesome place! Friendly. Easy process!

Julie was very helpful and polite. She helped us pick out the right size unit and everything took less than 30mins.

When In today and spoke with Greg and told him that my keys were lost I had recently been in a car accident and the keys for the storage was never located Greg told me that he didn't have his tools that he normally used to cut The lock but he would use what tools he have to cut the lock . I really appreciate him going over and beyond to get the job done and I walked away completely 100% satisfy customer GO..... Greg 😆😆😆👏👏👏

My experience was great .Mrs Julie was very helpful and knowledgeable about storage units ,she was very nice and worked with me to get the best unit for my goods.Great customer service.

Brittney was very nice and friendly.

Julie was great she got me in the unit I needed.

Always upbeat and cheerful, Julie was such a help to me today. Many thanks!

Brian and Teresa are awesome!!!!

Wonderful julie. Got great deal.

Julie is super great and patient and friendly. Excellent Service

Efficient and Helpful service

Extremely clean, I've always felt safe, and this location is easy to get to. My company has had a unit here for a few years and Julie has always been extremely friendly, understanding, and thinks of everything!

Julie has been great with everything we need

I have used this Public storage unit for over 3 years and would like to highly recommend this location. Not only is the location kept very clean, but Julie runs the office as if she were a member of our family. I've always been greeted with a smile and a very pleasant attitude, which means so much when you're dealing with the stress of storing personal items. She even checks on me when she knows I'm sorting through boxes alone in my unit. Julie makes me feel safe and welcome each and every time I'm there.

Since Julie has become manager of Public Storage Property # 20492, it is so nice to walk in the office and be greeted by a friendly smiling person. My daughter and I have had room(s) at the P.S. Properties on Canton Rd since 1992. Most managers have been nice and others so-so. The interim managers since David left were ok. My daughter and I wondered about the new manager. What a pleasant surprise with Julie. When we first met, she quickly introduced herself (as Julie, the new property manager). Julie is very easy to talk to and is very helpful. I am on a fixed income and she became concerned about late fees on two (2) rooms. Julie suggested combining the two 5x10 rooms into one 10x10. She set up the reservation, and then loaned us a hand truck. Then during her walk thru of the property, Julie checks on us to be sure we are ok. Public Storage is very fortunate to have an exemplary manager as Julie.

I had a great experience with this location Julie was the best, she helped me in everyway needed, an with a great smile and pleasent voice her customer service and knowledge of the units, products, and o.k low prices everything went smooth like a surfer on a wave it was very impressive, she's an A+++ in my book. Need to have more like her. Thanks Julie and Thanks Public storage

Julie was great and extremely helpful! I have rented from other storage facilities before but this has been my first exposure to Public Storage and the most enjoyable of all my renting experiences so far.

I want to compliment one of your excellent employees, Nikki, She went to great lengths to help me in searching for the best storage facility that would meet my needs. We had reserved a facility online for my sister, but had inadvertently used our name instead of hers. We also had reserved a facility that was going to be too small, once we had viewed it in person. We needed this corrected. I have always received quality service from Public Storage; however, had never used this location, and Nikki's extended help is a prime example of this. She knew just what to do to solve my problem quickly as she used her excellent interpersonal skills and her knowledge of the property and the use of your computer system to make all the necessary changes, painlessly. Such service builds great working relationships. I will bring all my storage needs to the Public Storage at this location, and make sure all my friends that use Storage facilities are aware of my excellent experience at this location and Nikki. What a difference one employee can make for a business! Many Thanks, Kris and Robert Soha

Pretty good service so far. Everyone is nice and helpful!

Very nice facility with competitive prices. The manager Julie is what makes this property great. She's a pleasure to work with.