Samantha is always so patient and helpful I really do I appreciate her thank you
The manager Sam is absolutely amazing anytime I’ve had anything come up she gets it taken care of immediately. She’s very helpful and always has a smile on her face.
Samantha was very helpful when my family home’s basement flooded and we had to get everything out of there. Wonderful staff, wonderful service, very convenient and easily accessed
This is my first experience getting any kind of storage unit so I was very nervous and had no idea what to expect going into this. Thankfully, Samantha made this process absolutely painless with her fantastic customer service and knowledge. The affordable price and clean grounds were simply the cherry on top of it all! Very happy!
Very clean. Manager "Samantha" should get a raise. She is so very helpful and smiles genuinely. Plus it's cost less than other storage facilities. Thank you Simply Storage
I'm happy with them. A little pricey.
Samantha Johnson has always displayed great a can do attitude and always a smile on her face. Very professional young lady and always willing to help. A pleasure to work with her.
Simply Storage helped me out when, as a hurricane Ian evacuee, I was in a bind with my RV storage problem. Samantha was very helpful and a good problem solver with the best get it done attitude. Her District Manager also gets credit for making this a very positive customer experience.
Clean and simple startup. Customer service was also exceptional!
I have to commend Samantha on the exceptional customer service she provided throughout my process in renting out my storage space, She was kind, professional, knowledgeable and literally got me in & out! I had plenty of time to finish packing thanks to her. This type of business interaction is rare nowadays. It’s important to acknowledge those who deserve it. I really appreciate you Samantha!
My experience with Simply has been great. Samantha has been super helpful throughout the process with any question I had regarding billing or access or anything else. Reasonably priced units and easily accessible.
I had a amazing experience with Samantha she was very professional and nice definitely recommend this place!
I booked a unit online very easily. As of today, 2/15/22, they are working to switch over their software so other than not being able to upload or e-sign my lease, the process was really simple and I'm sure all of those kinks will be worked out. Even though I couldn't do those two things, the location is super convenient so I just walked in to finish up. No biggie! Samantha, at the front desk, quickly had it all taken care of, showed us our unit and was awesome. She answered all our questions and made the process hassle-free. The front off and grounds are clean and comfortable and with all the units being drive up, I was very pleased!
Excellent customer service and pricing!!! Samantha was so kind and patient...especially when I locked my keys in my car and was on hold wuth insurance for 40 min. Highly recommend!!!
I have been searching for a storage facility for a few weeks and found one I feel very comfortable with in simply self storage. An amazing staff member, Samantha, assisted with with fielding all my questions and concerns and was by far the best hospitable and professional I've spoken with during this process. Thank you so much. Highly recommend.
I love this place! Friendly, helpful and fun people make the difference! Thank you!
We had a wonderful experience with Simply Self Storage today working with Samatha! Booking online was a breeze, Samantha was available for any and every question we had, check in was seamless- best experience I’ve ever had working with a storage facility! Highly recommend!
Went to pick up my trailer today. The exiting neighbor struck my trailer and bent up the fender. No help from the staff. They told me to put it on my insurance even though they know who was in the spot where the damaged occurred. Thanks for charging me $97.00 to keep my trailer one more day until my insurance adjuster can arrive. You see, my lease was up and they charged me a full months rent for one days storage because my insurance wants to see it on the property. This is not about the money or the damage to my trailer. It's about doing whats right. That's all. Horrible experience, Lesson learned.
Great rates and awesome customer service. There was a woman who helped me.. I think her name was Summer.. she was extremely helpful and gave me such a great experience after I had already had a horrible experience with another storage place. I highly recommend this location!
PERSONNEL $: I've never rented here but have needed to access several of my bf's units at Simply. I've only ever dealt with Brianna, the manager in the office late 2019/early 2020. Initially, she simply offered a welcoming smile upon entering. But her professionalism & excellent customer service quickly surfaced as there was no hesitation with her answers to whatever questions i threw at her regarding my access to another person's account who wasn't present nor provide my name on the lease. She briefly went over the applicable rules, offering any alternatives for me to still accomplish what I needed during the 3 months. The non-pressured approach she used to explain everything to me was welcomed, but impressive to me was her ability to remember me even after itd been a couple months since my last/first visit.
If you need storage this is the place. My husband and I have had a unit there for years and for the most part we've been satisfied. The customer service I just received from the current manager Samantha was the best I've ever had. I had a question about changing locks that required the old one be cut off. My phone call was returned in no time flat a suggestion was made that made things simple for us and everything was handled in less than 24 hours. Samantha is friendly and is by far the best property manager I've dealt with in years.
Great service, would rent here again.
Samantha was super nice and helpful. The place is clean and well maintained and it was great to deal with someone who enjoys their work unlike other storage places I looked into. Thank you!
Amazing service. Samantha was such a great help, will be using simply storage for a long time.
Great place to choose for storage. Great people, good prices and clean, well cared for grounds. It has been a perfect choice for our family.
The manager, sammy I think, had the most professional attitude and made sure I received outstanding care throughout my entire experience.
Service was great. Brianna is a nice lady.
Brianna was amazing. Thank you for the fast service.
Brianna is so professional. She got me exactly what I needed. Best 40 bucks Ive ever spent.. She's also a hottie
I have used Simply Storage a few times and always a great experience and great personnel and Samantha there is always helpful smiling and outgoing if I have any more storage items to store I will come to you.
By far the absolute best value for your money in town! The location is super easy to get to and very safe. The property manager, Brianna, is extremely helpful & knowledgeable. She truly made a stressful situation go very quickly & smoothly. I'm very impressed with how easy & fast the entire process was, from start to finish. I was able to reserve my unit online ahead of time, and Brianna even called to confirm my order a couple of days beforehand. Everything worked out way better than planned! The property, office & storage units are all very clean and seem to be well cared for. They also carry packing supplies & locks. Thank you very much Brianna - you were a pleasure to work with! I highly recommend this location!
Briana was great, service was outstanding
Brianna was excellent. Although location did not have what I needed. She help me find what I needed. Super professional and goes over and beyond. Thank you I will refer and return.
YOU ROCK Brianna!!! The best customer service, helpfulness, smile on her face young lady. She went over and beyond to help me. I can't thank her enough.
My storage was nice and clean. Brianna was great. Thank you.
I paid for two months in advance for the months of Sept. and Oct. 1st to 31st. They gave a discount for paying in advance and told me the next payment would be due Nov. 1st. I received an emailed bill stating that I was late on the Oct. payment and would charged a late fee. It also stated if I did not pay within 14 days my items would auctioned off. I attempted to pick up and remove my items in storage, and after explaining and clearing the matter of the payment agreement I made, they want to charge me the full amount that I was discounted for or I could not get anything out of my storage unit.
Samantha is awesome. Clean facility and great customer service 😊
Awesome experience with this company! Samantha was so nice and helpful and really helped make my stressful moving situation a lot easier. Customer service like hers is hard to find these days. 5 stars!!
Great people with awesome service!!!
This place is amazing and the people that work there are the best. Couldnt ask for better customer service. And the facilities are so clean. Absolutely awesome :)
I had such a great experience at this location. Clean facility , reasonable rates , friendly staff what more could you ask for ? I highly recommend you renting at this location.
Raven is Great! Went in to make a payment and she always has a positive attitude.
Went to this location to ask for pricing and Raven was awesome, she showed me units with a smile on her face!
Great experience ! Clean facility , reasonable rates , friendly staff !
Briana was WONDERFUL!!!!! We showed up at 4:45pm on sat. she did not rush us, was very patient and had EXCELLENT Customer Service. Facility was clean and Very Nice Camera system!! Thanks Briana!! =0)
I called this location asking about prices & Raven was very informative about the rates for this location!
Great location! Great staff!
I do wish there hours to access were later.
Great customer service! It’s always a good experience when I come in.
The best place to come store your thing you don't want to miss it come right here simple storage on chance road is the best customer service ever.
Awesome and friendly staff.
Grate staff, grate location, nice and clean.
Angel is always super nice! The location is clean and secure and I am pleased with the service I get..Thanks Simply Self Storage!
I've been a customer for several years now and am happy with the friendly service and clean and well kept grounds. I would highly recommend this facility.
The manager Angel is super nice and very informative. The place was very clean and home like. I gave this place a thumbs up
Reasonable prices. Ladies in the office are sweethearts. Would recommend to anyone.
Angel has awesome customer service. The grounds are always clean. It's just overall a great place to place your things. My storage experience here was amazing.
angel was SO helpful. she made my day a lot better. ^_^
Angle was so kind and helpful..thanks
My husband and I have been customers for years and are quite satisfied. Angel is always professional and helpful. The Pierce family
Angel and Briana where very good at keeping the site clean and secure. I was very pleased with the price and security of my RV. Excellent customer service! Thanks, Bob
Wonderful service! Angel was great and very helpful! Secure and clean. Great place for storage!
Great costumer service and friendly staff! Definately going again
I was stuck in traffic and came right at 6 pm. Angel was amazing 😍😍😍 She took care of me quickly and with no hesitation. Thank you so much for your great and friendly customer service!!
Awesome and amazing staff, makes the moving experience easy!
Yes I like to save the customer service here at Simply Storage with the representative of Simply Storage on Angel and Brianna the greatest persons ever if I had a company these two first ones I dealt with her so if the company knows anything best not just saying this great customer service keep it up thanks guys
Staff is friendly and grate rates
Great facility for storage and great customer service! I highly recommend!!
The biggest asset to this facility is the office manager, Angel. She has outstanding customer service skills. She is very friendly, helpful, and informative. She assisted me several times in moving to a space that was better suited to our needs. The facility feels safe and secure. It is very clean with easy access. My only complaint that I have had several rent increases.
Angel always remembers me and makes me feel important! Never hesitates to provide assistance with everything I need.
Great service, recommend renting here
The staff a simply storage is so helpful when every I call they’re very pleasant and professional.i really appreciate the manger Angel for always having a positive attitude and always understanding thanks for all your help
I have been a customer here a few times and I will always come back here whenever I have storage needs. The staff in the office is always very nice and understanding of my situation. I couldn’t ask for a better place to store my items.
Angel, the manager at the Marietta location is fantastic! Good experience!
My experience with Simply storage and Angel have been nothing short of amazing. Angel has always greeted me with a smile and was always ready to help. The unit I originally selected was to small and she was able to quickly make that change to a different unit with no hassle. I would recommend this storage unit to anyone looking for somewhere clean and affordable to store there belongings. Angel is a great asset to this location.
Very friendly staff... Angel remembers me by name every time I come in.. keep up the good work having such a smiley and helpful person.
the place has rats that chew your stuff
Angel was always very friendly and helpful. A great employee!
Great storage unit and excellent customer service from Angel! What a beautiful sweet lady she is. She made the experience of using Simply Storage easy, fair, and most importantly a good environment!
Been with them for awhile. Angel is great to work with. Very nice!
The facility is great and so secure! The lady that works here is very sweet, very accommodating. It's reasonably priced and super easy to pay online.
Good price, close to home, and a pleasure doing business with Angel. She was helpful and very pleasant. Would use again.
Great service I would definitely recommend storing.
I was in the other day looking for a storage unit and the young woman, Angel, was very helpful in answering all of my questions about rates and sizes. I will definitely be back soon
Very Pleasent and clean. Angel and Brianna were very nice and knowledgeable about their facility and the pricing. Payments are easy and affordable. I wouldn't rent anywhere else.
EXCELLENT customer service and the facility is kept very clean and safe. I've been a happy client for many years. I just wish the lighting at night was a bit better.
This storage building is a clean facility . i recommend them because they are nice & have good prices .
This storage building facility gives good prices on their storage building . I haven't had a problem with anything from there . Everything i put in my storage is there ,, nothing is missing . It is a very clean place & i do recommend them because they are nice & are helpful .
The staff is polite and knowledgeable. Units and grounds are always kept clean.
This location is great. Angel and Brianna were very helpful by making sure I got the perfect size unit and the price was great. I definitely give 5 star on service. They're awesome.
This was my first time using a storage and Angel the manager made the move in easy, she was very helpful and took her time with me.
Clean facility, great customer service with reasonable pricing.
Angel Allen has been a tremendous help to me and my husband. Her pleasant disposition coupled with her can-do attitude was the major factor in our remaining at your facility. She spent a great deal of time and effort in finding solutions to our needs which resulted in an upgrade from a 10 by15 to a 10 by 25 unit. This lady is a true professional with outstanding customer service skills!!
Great experience with this property. Angel is friendly and eager to help.
Thinking about storage as an option to over-crowded housing? iStorage should be your first stop.
Convenient location and professional service from Angel.
I'm always greeted with a smile from Angel. Great location and value.