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Address

3300 Austell Road SW
Marietta, GA 30008

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

770-854-1015

770-854-1015

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

770-854-1015

770-854-1015

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x7.5'
    Online only price
    $ 21/mo
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    Small 5'x7.5'
    • Inside unit
    • 1st Floor
    $ 21/mo $42
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    5'x5'
    Online only price
    $ 21/mo
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    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 21/mo $42
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  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    5'x10'
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    $ 26/mo
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    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 26/mo $52
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    7.5'x10'
    Online only price
    $ 38/mo
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    Medium 7.5'x10'
    • Inside unit
    • 1st Floor
    $ 38/mo $76
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    7.5'x10'
    Online only price
    $ 41/mo
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    Medium 7.5'x10'
    • Outside unit
    • Drive-up access
    $ 41/mo $82
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    10'x10'
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    $ 47/mo
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    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 47/mo $94
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    10'x12.5'
    Online only price
    $ 52/mo
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    Medium 10'x12.5'
    • Inside unit
    • 1st Floor
    $ 52/mo $104
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    10'x15'
    Online only price
    $ 57/mo
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    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 57/mo $114
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    10'x15'
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    $ 69/mo
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    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 69/mo $138
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    10'x20'
    Online only price
    $ 96/mo
    Online only price
    $1 first month rent
    Parking 10'x20'
    • Uncovered parking
    $ 96/mo $127
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    $1 first month rent

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    Vehicle Parking Only But we've got storage unit for everything else!
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    10'x20'
    Online only price
    $ 98/mo
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    Large 10'x20'
    • Inside unit
    • 1st Floor
    $ 98/mo $196
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    10'x20'
    Online only price
    $ 109/mo
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    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 109/mo $218
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    10'x30'
    Online only price
    $ 155/mo
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    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 155/mo $310
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    10'x30'
    Online only price
    $ 168/mo
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    Large 10'x30'
    • Inside unit
    • 1st Floor
    $ 168/mo $336
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Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

South Marietta Storage Units Near East-West Connector

This Public Storage on the south side of Marietta lets customers pick from plenty of different self storage options to help resolve a variety of storage needs.
Located on the west side of Austell Road/S.R. 5, about two miles north of the East-West Connector, this property is open 7 days a week and the storage area features gated, passcode entry.
Heading out to Hurt Road Park? Stop by this location to pick up softball gear, tennis gear or anything needed for a picnic with friends from a cozy 5x5 storage unit.
Families near Birney Elementary School eager to declutter the garage can find a helping hand in a 10x15 storage unit, which is big enough to hold boxes, crates, bikes, tools, scooters and other items taking up too much space.
Residents near Country Lake can drop down Barrett Parkway to get to this location in just a few minutes to access oversized loads being held in a large 10x30 storage unit.
From outdoor storage units to indoor storage units, along with various vehicle storage options, customers can look to this facility to help tackle just about any storage load. For convenience, the rental office sells different moving supplies and the manager lives on site.
About six miles from downtown Marietta, this is a great location for residential and business storage customers throughout the greater northwest Atlanta area.
Public Storage proudly provides cheap storage units to help the Marietta community stay organized.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 336)

February 14, 2024
Google Public Storage Christopher taylor
This is the worst place ever do not go there. Rats will eat your stuff. When I said I wanted to talk to somebody before I paid for my belongings to be chewed apart by rats they locked me out of my unit and are holding my belongings until I pay.
February 5, 2024
Google Public Storage Gabriel Thomas
Mt. TAMW is right. Most of the 5 stars are fake, probably bought from an account farm, and/or AI generated. Nobody ever truly remember the names of ppl they deal with at most places, especially not a storage facility. Servers in restaurants, sure. Salesmen at dealerships, maybe. Not at PS. And definitely not almost every single review. It'd statistically impossible 🤣
February 4, 2024
Google Public Storage Kinisha Turner
Thank you soooo much Monique for helping me get into a storage . She was very kind and very helpful! Perfect storage unit enough space and great easy access.
January 22, 2024
Google Public Storage 20th Century
January 20, 2024
Google Public Storage Ms K
RAT INFESTED PLACE NEEDS TO BE SHUTDOWN, ONLY TIME YOU HEAR FROM THEM IS WHEN IT'S ABOUT MONEY, I BEEN REPORTED THESE CONCERNS NO FEED BACK. FILTHY MUTHAFXXKS
January 5, 2024
Google Public Storage Bernard Clark
Shawvonte’ provided great service for me today.
December 26, 2023
Google Public Storage Dee Van Diver
Monique the Property Manger was excellent and very helpful with the knowledge she has about Public Storage I will definitely recommend public storage
December 18, 2023
Google Public Storage Chastity Shelton
Great friendly service.. Monique was wonderful I arrived 5 mins before closing and she still took the time to help me and show me around.. I recommend 5 stars
November 20, 2023
Google Public Storage Bradley Black
October 28, 2023
Google Public Storage Jana Durden Holt
If you value your belongings or your money, I genuinely advise you to avoid this location altogether.They are infested with rodents and have terrible upkeep maintenance on the property. Their rates are higher than others as well. You will never have communication with the property staff. They never return calls and the latest management team is by far the worst ever. I stored there for over a year and HAD to move to another company due to my belongings being destroyed. I notified them by phone of my plan with which they told me they notated. Yet repeated they continue to take the money out of my account and I was forced to stop payment and pay for that expense after all the calls made to inform them I would be out. Rodents are over taking the place and swinging from the fallen ceiling of insulation making nest and chewing up your things. Take a look. I had to discard of most of what I had. I still cannot get the staff to return my calls in reference to the repeated monthly attempts to withdraw 359.00 with late fees from my account. There is no corporate office to mediate . I urge you not to make this your choice.
October 21, 2023
Google Public Storage Mauro Guzman
Monique was very helpful and show me the units I felt really welcomed here
October 9, 2023
Google Public Storage SSnLITE INSPIRES
Ms. Monique was straightforward, kind, but very helpful in getting us a storage unit. It was an overall good experience!
October 9, 2023
Google Public Storage Ty “Tyykwondoeee” Taylor
Great experience getting a new unit. Monique was super nice
October 4, 2023
Google Public Storage Lawrence Mosley
Monique took real good care of me. Great customer service
October 4, 2023
Google Public Storage Tenecia Luster
Monique was really nice I couldn’t come at my scheduled move in time she was still there waiting on me even when I was late. Really above and beyond. Great personality I felt my belongings were in a safe keeping for the time being.
August 31, 2023
Google Public Storage Jay HarrisTV
Al was very helpful! Explained everything to me and I really appreciate him very much. Great experience
August 28, 2023
Google Public Storage Robert Bottoms
Monique was Fast, Very curtious, & Transparent !
August 22, 2023
Google Public Storage Gerald Moses
I had a great experience with the manager Monique she is awesome
August 8, 2023
Google Public Storage My-asia Scott
The property manager Monique was very professional and courteous. She help me find the best unit to fit my storage and even help me get a good deal on the unit that I needed so I would definitely be using them again in the future.
July 31, 2023
Google Public Storage Denny Wellman
Monique helped me through a smooth transaction, taking the time to show me my options of the inside storage units so I could find one very close to the outside door. And during the walk through, we discovered a potential danger that she was quick to write down. That's the sign of the kind of professional you want during your move.
July 16, 2023
Google Public Storage Real Isaiah Dennison
It's really tight and hard to make room for others. Expect to wait if someone is close to your storage area. Other than that, it's OK.
July 6, 2023
Google Public Storage Heribert Moise
July 1, 2023
Google Public Storage Darnell Gaines
Manager is very nice and respectful as well as helpful
July 1, 2023
Google Public Storage maya hawkins
Monquie was amazing!! She got me in and out!!! And found me exactly what i was looking for!! She was so helpful!! Yall check them out!!!
July 1, 2023
Google Public Storage Nina Mbezele
Monique is the most amazing manager I have ever come across. She went above and beyond to accommodate our storage needs and made sure we were 100% satisfied! Thank you for exceptional customer service, Monique!
June 20, 2023
Google Public Storage Erica Cooper
Monique has great customer service. She helped me all the way through the process.
June 10, 2023
Google Public Storage Briannia Young
Thank you guys so much. Service was excellent. The lady Monique that helped me, has great customer service. Entire time I was in there we laughed, she has a great spirit.
June 7, 2023
Google Public Storage Jennell Williams
Public Storage property on Austell Rd is infested with RATS and the insurance company will not help more than $250.00 even though I have over a thousand dollars in damages from those Nasty creatures.
June 7, 2023
Google Public Storage PROJ3XT SLUM.
Just recently acquired a storage unit with the help of Ms. Monique the property manager on duty. Overall the storage units could use some work but the customer service is great and after having a conversation with the property manager i really can see that she’s trying to fix this place up for the better i think the higher ups need to step up and throw some money into this location.
May 30, 2023
Google Public Storage chontrice hardin
Ms. Monioque was super nice and super helpful.. she has amazing customer service!!! Looking for a place to keep your things come to public storage and get with Ms. Monique she will make sure you find the right storage unit.
May 11, 2023
Google Public Storage Emile King
Don't lose the gate number.
May 6, 2023
Google Public Storage Diamond Reddick
May 2, 2023
Google Public Storage LaTia Razz
Great place
April 28, 2023
Google Public Storage Aaron Patton
Monique went above and beyond for me. Definitely great service.
April 7, 2023
Google Public Storage Mr. TAMW
the ratings are fabricated. the 5 star reviews are completely false a just made by employees. How often does one have to visit their storage unit? seldomly right. Well when you come visit 3300 Austell rd be prepared for anything and for employees to make up rules based off there feelings and no actually basis or logic. Would you believe that I had law enforcement called on me because I waited in the lobby for a ride. You heard correct and the reasoning behind it was because they just didn't want me I there not because of a policy or state ordinance law but because there individual feelings. The lady even went as far as omitting the fact that I was waiting. a uber to police dispatch to illicit a faster response by the police.
March 8, 2023
Google Public Storage Beverly White
I have revised my rating because after 6 months, after six phone calls with no response, after having my bill tampered with to short me a week's rent, after having sent a couple of online forms to ask them to contact me to straighten out my billing cheated on my bill, they have not responded to anything. I guess I'll have to find time to go by there and see them in person. Which I will do. But I'm going to start getting my stuff out of there because I'm not going to pay these jerks any more than I have to.
January 30, 2023
Google Public Storage Yawniee Austin
The property manager William was nothing short of amazing. Very efficient, knowledgeable, with excellent customer service. He made my storage move very easy going and stress free. Anyone moving and in need of storage I will definitely be recommending this location.
January 27, 2023
Google Public Storage alexx (neuroplant)
William Miller is a wonderful person he helps out a lot and always comes to work with a smile on his face. He is always glad to help, always to work on time, and always here for us. I love this public storage mainly because of him and I hope he stays. Love this place love my storage love the great attitude and customer service!!
January 23, 2023
Google Public Storage Dee Abrams
Cobb County palmetto area great location handicap parking and clean
January 15, 2023
Google Public Storage Tamara Anderson (T-Bird)
This is my new unit and everyone is very helpful.
January 3, 2023
Google Public Storage Susan Smith
December 30, 2022
Google Public Storage EL Cruz
Ordeal
December 17, 2022
Google Public Storage Jessica Cipullo
I was able to move in with barely any notice. William provided exemplary customer service! He's friendly, kind, and accommodating. It started to rain very hard when I was moving in, and the roof in my unit began to leak. He has worked around my chaotic schedule to get me moved into a new unit and repair the leaking unit. I'm storing things for home repairs right now, and if I ever need a storage unit again, I'll be back.
October 17, 2022
Google Public Storage Tre Trill
William Miller was very helpful
October 9, 2022
Google Public Storage Franchesca Campbell
They buy at the front desk was very nice and helpful this is my second time renting a storage and this was my best experience
October 4, 2022
Google Public Storage Lisa Holloway
Customer service is good. Facility is so hot. After retrieving my belongings found a large amount of mice droppings. Also motion censor lights don't stay on long. Front desk staff has always been super friendly.
September 28, 2022
Google Public Storage Terri Moore
He was very helpful. Great customer experience.
May 12, 2022
Google Public Storage MB García
Is good play safe I have my storage for 3 year is no problem and not have complain is good and safe thk you
May 4, 2022
Google Public Storage Tony Snow
Rent increases out of the blue. Big rodent problem here. Waste of money and time if you go here. Save yourself.
April 23, 2022
Google Public Storage Antonio Morgan
April 23, 2022
Google Public Storage Rochelle Wilkins
April 15, 2022
Google Public Storage Jimmie Sharp
I hope others don’t experience what I experienced when I went to move my things. Rats had been in my things and I had to dispose of half my items! Thank God I didn’t store all my things at Public Storage!
April 13, 2022
Google Public Storage Robert Ladson
April 12, 2022
Google Public Storage Rambus Onessimo
April 12, 2022
Google Public Storage Nakitaa Burns
April 12, 2022
Google Public Storage George Carter
Dave A1 customer service, very patient, knowledgeable, friendly and helpful.
March 18, 2022
Google Public Storage Juan Brown
FEES!! FEES!! FEES!! Every storage has fees but my LORD!!! And then they are heartless. If you think they are gonna choose morale over their “fee policy”, think again. These people are charging me for a unit that I cleaned out on the third of the month!! All because my wife put my lock (I PURCHASED THE LOCK FROM THEM, BY THE WAY) back on the unit after we cleaned it out!! There are a lot of homeless people around Marietta. I didn’t want anyone occupying, or even worse damaging, or trashing the unit. I respect that my wife replaced the lock and I don’t think I should be charged if I am no longer using the unit. But even so, the fees are outrageous. They added fees like crazy.. It’s almost 90% more than the normal monthly charge. They rarely ever answer the phone so I can’t get a fax number to put it in writing to formally request them to cut my lock. Corporate doesn’t have the information and they couldn’t reach the property either. As if telling the property manager to cut the lock wasn’t enough. I remember the old public storage. It was a service business. They were for the people. I don’t know why decent human beings don’t exist in this company anymore.
March 12, 2022
Google Public Storage Michael Manuel
March 7, 2022
Google Public Storage Ryan Petty
March 6, 2022
Google Public Storage Clorise Pryer
David did very well!! I love this place it’s very clean and it’s just so much more than what I thought!! I’m extremely pleased and will highly recommend to others
March 5, 2022
Google Public Storage Javana Nelson
Good customer service
March 4, 2022
Google Public Storage Cory Smith
Dave help me out!! Thanks!! This place is amazing and has good prices!!
February 28, 2022
Google Public Storage Danny Little
Dave was very quick and professional I would highly recommend this place to others!! Clean and organize
February 28, 2022
Google Public Storage andre arnold
Dave help me get my things out and I’m very grateful for his help! Need more people like him!
February 28, 2022
Google Public Storage Josh Chavez
Dave provided great customer service, best public storage
February 27, 2022
Google Public Storage Ortegeo Frazier
Dave was extremely helpful, my unit was left open by mistake and he protected and guarded my belongings without me even knowing! Thanks dave!
February 26, 2022
Google Public Storage Kieth Smith
Great customer service!!
February 26, 2022
Google Public Storage Stephen Queen
Dave was very friendly and clean. I really enjoyed coming to this property. Dave is a good guy and i highly recommend this property!!
February 8, 2022
Google Public Storage #jakiya Swag
Dave did extremely well even on his day off!
February 7, 2022
Google Public Storage Brian Miller
Helpful friendly staff
January 29, 2022
Google Public Storage Inocente Reyes
Excellent customer service
January 29, 2022
Google Public Storage Kristina Hennessy
This property is amazing!! And clean!! I recommend this place to everybody!!
January 24, 2022
Google Public Storage Robert Mashburn
This is the best outdoor storage in Smyrna Georgia!! Talk to Dave about promotions!!
January 22, 2022
Google Public Storage Mookie
Your customer was extremely good very clean and organized
January 21, 2022
Google Public Storage Kimberly Harris
Love it when an employee is on task. Paperwork for auction purchase was already printed and waiting with great customer service.
January 17, 2022
Google Public Storage Noah Decordova
Great service. Always at the office and always helpful.
January 4, 2022
Google Public Storage Ana Davidson
Dave was great and very helpful!!! Literally help me from start to finish!!! I highly recommend this place to everyone!!!
January 3, 2022
Google Public Storage Tommy Bolanos
Dave help me out awhole lot!!! By hooking me up with a storage that helps my needs!!! Will definitely be recommending to other!!!
January 3, 2022
Google Public Storage Daisy Rivera
Dave is great! Thank you for your service! Greatly appreciate your wonderful customer service.
January 3, 2022
Google Public Storage Daniel Torres
Dave is great!!!!
January 3, 2022
Google Public Storage DARRELL Aiken
Dave has absolutely great service and a even better personality. This is my guy!!!!! Customer service is great!!!
January 3, 2022
Google Public Storage Marco Dacole
Dave is very energetic and very nice!!!!
January 2, 2022
Google Public Storage Cassie Griffin
Dave has great customer service and is very quick and efficient!! He gets you in and out with a great price!!
December 31, 2021
Google Public Storage Gerald Queen
This is a great place!!! With great service!!! And the price is amazing just talk to Dave about promotions
December 31, 2021
Google Public Storage Jewde Avenue
David was such an exceptional property manager. He was very attentive to my needs and made sure I had everything I needed to move into my storage unit. He made this move so easy. Thanks again for everything.
December 30, 2021
Google Public Storage Samantha Marshall
Customer severvice is A1!!! And it smells very nice. I would highly recommend this to others!
December 29, 2021
Google Public Storage Iqullia Hegler
This place is nice and clean and I really enjoy David's hospitality. I really recommend this to others if you need a place to rent!!
December 29, 2021
Google Public Storage Magdiel Lopez
Great prices and staff
December 28, 2021
Google Public Storage Stylish Vendors
Nice property! David was very helpful throughout the process, Received a free lock for my storage unit!
December 28, 2021
Google Public Storage Antonio Baza
Dave is the best. He's more than a manager, he's family and is welcome anytime!!
November 16, 2021
Google Public Storage DEE POUNTAIN
November 15, 2021
Google Public Storage Rubi n Josue
Dave has great customer service and this place is perfect to go rent
November 8, 2021
Google Public Storage James White
This place is amazing. Dave helped us out and gave us great customer service. This place is a blessing especially with the hard times everyone is suffering from right now. THANK YOU!!!!
November 7, 2021
Google Public Storage Bma gamer
Great customer service outstanding prices if they quote it to you that's what it is!!
November 7, 2021
Google Public Storage Kyle Anderson
Dave is very helpful!!! Very attentive!!! On duty, always around and this place looks a hell of lot better!!!!!
November 6, 2021
Google Public Storage Channah Richardson
Dave is doing a great job and this property is looking really great!! I highly recommend it
November 6, 2021
Google Public Storage Chavirus Thomas
Dave have been a big help. He is very professional
November 6, 2021
Google Public Storage Laina Bourrage
This place is very clean compared to what it use to be!! Great job Dave!!!!
November 5, 2021
Google Public Storage Misty Brown
Extremely bad rat problem inside storage units, there are professional pest control companies that could get rid of the rat problem. Lot of excuses given for the problem but no results in fixing it. Difficult to see where money is going since it's not to keep the units in rentable conditions without rodents.
October 23, 2021
Google Public Storage Williams Romney
Ive been with Public storage for 7 months and i love it!! And highly recommend it to others!!
October 11, 2021
Google Public Storage robert robinson
Grate place to rent storage
October 10, 2021
Google Public Storage DeShon Collins
Service has been great. Property has been in good condition every time I stop by. Even with uninsulated units your storage is still protected from the elements. Highly recommend
October 7, 2021
Google Public Storage Brandon Rosser
Has a rat infestation. Stay away from this establishment.
October 2, 2021
Google Public Storage Kay Garett
September 30, 2021
Google Public Storage Summer Monae
Big Dave a good manager great customer service helpful resourceful GREAT MAN AND POSITIVE CHANGES IN THE COMPANY
September 29, 2021
Google Public Storage TATUM OWENS
I went in to get a storage to store my furniture and the customer service was amazing! David helped me find the right size storage for my furniture and was so nice and patient I highly recommend this location if your in need of storage! The customer service is amazing!!!🙂
September 29, 2021
Google Public Storage Africa Jackson
Dave is definitely a lifesaver!! Great employee need more ppl like him!!!
September 29, 2021
Google Public Storage Valiere Pilate
Gee whiz...what a wonderful storage. They have kept my unit safe for over five years. Very PLEASE with the safety and care of my items . Great Job!!! highly recommended
June 12, 2021
Google Public Storage tarry clifton
The indoor storage is scary, I had to call my boyfriend just in case I got snatched in this dark maze
June 2, 2021
Google Public Storage Maryam B. (Brick City Peach)
Everything went ok, the female employee, needs to learn better customer service, a tad bit rude. Fast forward 4 years later... My storage unit was invaded by RATS. Lucky for me I have insurance, so I thought. Because all of their facilities are RAT hangouts, Orange door storage insurance will only pay you $250 and that is only If they don't hit you with the $100 deductible. They are all getting over and they know it.
May 17, 2021
Google Public Storage iamniyaaa
awesome customer service Thank you Krystal!!
May 6, 2021
Google Public Storage Sean Anglin
Amazing service, very friendly!!
April 22, 2021
Google Public Storage Wanda b
Krystal was very helpful in answering our questions about the storage units. We're doing some remodeling at in our basement answering looking for temporary storage.
April 21, 2021
Google Public Storage Aninymitti Stone
Thank you krystal for all your service.
March 27, 2021
Google Public Storage Christopher Marion
Great experience at this location. Thank you Sedrena for your awesome customer service.
March 25, 2021
Google Public Storage Chy Ford
KRYSTAL does her job well. I really appreciate her.Thanks Krystal
February 19, 2021
Google Public Storage Vontavious Wood
Thank you so much for the Great customer service
February 7, 2021
Public Storage Yvonne Morris
I haven t been to this location yet?
January 27, 2021
Google Public Storage David Thompson
Lovely facility, if you need an storage unit with AC this may not be the place for you. Otherwise this location works.
November 16, 2020
Google Public Storage Penumbra -
September 23, 2020
Google Public Storage Moral Platitudes
Very competent.
September 20, 2020
Google Public Storage Devarryl Wood
Really frustrated with moving in particularly but today my experience was different Customers might ask several questions, be unhappy or ask you to repeat instructions several times. Patience is important to keep .Patience is crucial for customer service professionals. After all, customers who reach out to support are often confused and frustrated. Being listened to....with good customer service skills and patience. Customers with problems are going to want to talk. With that being said S.Carr provided one of the best customer service I’ve experienced in 43 years of my life Thank you doll. I recommend Public Storage to everyone!!
August 13, 2020
Google Public Storage olivia boykin
I have been with this Public Storage for over a year now and Ms. Krystal has been beyond helpful and dependable. I love how she addresses any questions and concerns I may have.
August 13, 2020
Google Public Storage Dwand Jackson
The young lady krystal displayed outstanding customer service and was a great help to me today. she helped me with the setup to my storage unit and the young man that works here too went above and beyond to help me understand how to pay and set up my account.
July 19, 2020
Public Storage Kim Melton
How do I get in touch with anyone?? The girl at the office is too unprofessional to deal with and I've called every number I can this morning with no response. I want to speak directly with someone about this slum hole
July 19, 2020
Google Public Storage Kim Melton
If I could give less than one I would. The girl behind the desk was unprofessional to me and flat out rude to my husband. We were lied to about our unit. When we got there were told "yeah they lie to you too get you in here then most ppl still sign so" I can not get in touch with anyone to discuss the matter I've been given 5 different numbers. The place has bugs and is failing apart. Insulation was all over my belongs (that were there less than a week). This place is a hole in a wall. I'm trying to figure out if I can report this location to the BBB bc honestly I wouldn't store my stuff with public storage again if it was free... Still hoping to hear from back from any one of the numbers I called this morning about cancelling my unit.
July 12, 2020
Google Public Storage Janet Morgan
Awesome customer service sedrena
July 12, 2020
Google Public Storage Jake Hickson
Thanks sedrena for southern hospitality
July 12, 2020
Google Public Storage tiffany evans
Always provides great customer service thanks you Sedrena
June 25, 2020
Google Public Storage W K
Edit: I changed my review based on the actions of the local management. She helped the best she could and was sincere. The corporate management additude and policies make it difficult for them to operate.
June 22, 2020
Google Public Storage Aninymitti Stone 3.0
Sedrena is AWESOME THBEST7CUSTOMER A CUSTOMER E
June 4, 2020
Google Public Storage Le Anne Vaughn
March 31, 2020
Google Public Storage Mister Rodgers
Very good customer service!!
March 19, 2020
Google Public Storage Solar Power
Malik and Shannon gave me awesome customer service. Very fast and friendly service will recommend to family and friends.
March 12, 2020
Google Public Storage Angealica Smith
Shannon and sedrena were awesome gave me wonderful customer service. They were fast and friendly will recommend them to everyone. Very funny duo
March 12, 2020
Google Public Storage Shamekia Davis
Shannon and Sedrena were both very helpful from the moment I entered the establishment. Their customer service was above and beyond what I expected. It was truly a pleasure being serviced by such professional staff members.
March 12, 2020
Google Public Storage veronica Hampton
Shannon and sedrena were amazing help! This place is amazing, i highly recommend!
March 7, 2020
Google Public Storage Danita J Boston
No security, with high insurance. It is not a 24hr. access storage. Storages are old and dirty, not tended to properly. It was an on the spot decision we stopped in. Being from out of town, it was just a stop by.
February 27, 2020
Google Public Storage Susan Davenport
Property manager ms. Shannon provided outstanding customer service. She was very knowledgeable about her product which is very rare in today's society in the business realm. I would highly recommend her establishment to anyone looking for somewhere to storage ones precious goods
February 18, 2020
Google Public Storage A-Team Window Cleaning
Shannon is very helpful and friendly and she always gives me excellent customer service. Will recommend to family and friends.
February 18, 2020
Google Public Storage Tasha Gladden
Horrible and it has rats
February 17, 2020
Google Public Storage Diane Tyson
Shannon always gives me awesome customer service. She always friendly and so helpful great personality love her.
February 17, 2020
Google Public Storage James Franklin
Shannon was most helpful, outstanding personality she was most helpful and she deserves a raise. Will definitely recommend to family and friends.
February 13, 2020
Google Public Storage Janice Green
Shannon gave me awesome customer service. She was fast and friendly and helpful.
January 24, 2020
Google Public Storage unicorn squad
Shannon is a wonderful person she is always so friendly and she provides the best service. She is like family to me she does great work.
January 24, 2020
Google Public Storage Kiara Hall
Shannon gave me awesome customer service. She was fast and friendly she always take care of my needs. I always come to this location will definitely recommend to everyone l.
January 16, 2020
Google Public Storage Para Oun
Shannon is always soo good to me when i come in to pay my bill she so friendly and has a great personality love her she is awesome I would recommend to family and friends
January 9, 2020
Google Public Storage Lanae Jackson
This facility is INVESTED with RATS!!!!!!!!!!!!!! DO NOT store here . And if you are reading this comment and still decide to store here , you’ll regret it ! TRUST ME
January 6, 2020
Google Public Storage Renee Gregory
Shannon gave me awesome customer service. She was very friendly and fast.will recommend to family and friends
January 6, 2020
Google Public Storage Jesus Salas
Shannon is always friendly when I come in, will recommend this storage to my friends and family
December 18, 2019
Google Public Storage MISS CAROLYN
Moldy! Do not leave your stuff HERE
December 4, 2019
Google Public Storage Chichi O
shannon gave me awesome customer service! she was welcoming and so friendly i will recommend you fam and friends. thank you again shannon
December 4, 2019
Google Public Storage Estina Marie
Shannon is awesome she gave fast and friendly service. I will recommend to my family and friends
November 13, 2019
Google Public Storage Nana Asante
Keisha was great today and helped me figure out some things regarding my storage space. Very friendly. Great attitude.
November 6, 2019
Google Public Storage Chantel Smith
November 5, 2019
Google Public Storage Reba Hightower
Shannon always gives such great customer service representative. She is always good to me when I come in she has a great personality. Love her
November 5, 2019
Google Public Storage Pamela Rankins
Shannon always give me great customer service she always super friendly and funny I will recommend this location to my friends and family. Thank you shannon
November 5, 2019
Google Public Storage Saranita Henry
Shannon is so awesome she always gives me great customer service. She always professional and super friendly love her.
November 5, 2019
Google Public Storage Adam Spoon
I best customer experience shannon was very informative and professional but she was also friendly and welcoming. Thank you
November 5, 2019
Google Public Storage Lee Bourrage
Greatly appreciated the the and extra service from Shannon she is always friendly and fast when I come in.
November 1, 2019
Google Public Storage CAMERON SHORT
One of the worst storage facilities I have ever rented from. Do not store your items here. I was late one month & was never late at anytime before this month. I contacted this facility told them what was going on. They told me to keep from getting any additional fees, that I should pay before the end of the month. I paid before the new month started & they still cut my lock off my storage unit. Then notified me by email. Such a lack in customer service.
October 29, 2019
Google Public Storage James Sewell
October 19, 2019
Google Public Storage TRACY SCHAFFER
Malik was extremely pleasant to work with. Very knowledgeable and polite!
October 17, 2019
Google Public Storage Shedrick Davis
Thanks to malik lee for being very helpful an courteous an knowledgeable.He was very consistent!!!
October 15, 2019
Google Public Storage Yashira Montes
Malik gave me great customer service when I came in to get my gate code today! He was very helpful and I appreciated it greatly.
October 15, 2019
Google Public Storage Michael Reid
Malik was very helpful with helping me find a storage for my belongings! I would definitely recommend this location for all your storage needs!!
October 15, 2019
Google Public Storage Erica Headen
Malik has very good customer service! He helped me when i was trying to get into my online account and pay my bill. Everytime im in the office he is also very helpful, i appreciate his dedication to helping me!!
October 9, 2019
Google Public Storage Angela Loves Jesus
Shannon gave me such a wonderful grade A service when I came to pay my bill she is always soo helpful and courteous every time I come in she is awesome
October 8, 2019
Google Public Storage Trawrez
Shannon made checking in and getting a unit so easy. Very professional. These cheap prices and this service keep me renting my unit.
October 1, 2019
Google Public Storage LaBrica Ward
Shannon gave me awesome and excellent customer service she has a great spirit and wonderful personality I would definitely recommend her service
October 1, 2019
Google Public Storage Lisa Green
Shannon Is a wonderful asset to public storage. She is friendly, out going and professional. She went beyond the call of duty and walked me around the property to show the units, even though I came 15 min before closing. I went to 3 other storage facilities and it was the excellent customer service Shannon provided which made me choose public storage; which wasn't the least expensive. I will gladly recommend friends and family to use this location for their storage needs. Thank you Shannon.... keep up the great work! L Hannah
September 17, 2019
Google Public Storage Paul Brown
It was 6p.m. and I couldn't get in the gate with my code this happened twice 👿👿👿
September 4, 2019
Google Public Storage Lionel Warner
Shannon was wonderful could not ask for a more positive person to take care of me and very professional.
September 3, 2019
Google Public Storage Belulingus Murray
Shannon is the best employee...she was fast and friendly and always nice she cool people
September 3, 2019
Google Public Storage Brian Murray
Splendid customer service. Quick to the point and making sure everything is taking care of. Glad that i came here makes me feel at home.
September 2, 2019
Google Public Storage Lawrence Mosley
Shannon was amazing she was friendly and gave wonderful customer service love her!!!!
September 1, 2019
Google Public Storage Rashell Carr
s.cox gave me awesome customer service fast and friendly service great people
August 10, 2019
Google Public Storage Alicyan Jones
Shannon and kalynn gave me awesome customer service they were friendly and fun..... thank you
August 1, 2019
Google Public Storage Reba Hightower
Shannon and Timi yah gave me 5 star customers service very friendly and professional thank you
August 1, 2019
Google Public Storage Brad Graham
Timiyah was very helpful. The customer service was fast an friendly and she got me in an out.
August 1, 2019
Google Public Storage Jasmin Burns
Shannon gave me awesome customer service very cool and friendly.
August 1, 2019
Google Public Storage Arthur O Jones
Shannon gave me awesome customer service she is the best...
July 3, 2019
Google Public Storage Alkini Patterson
Shannon gave me excellent customer service she has a positive attitude
July 1, 2019
Google Public Storage angela mingledolph
Shannon gave me awesome customer service she is great
July 1, 2019
Google Public Storage Lastassia Brownlee
Shannon gave me awesome customer service she was so sweet and friendly
July 1, 2019
Google Public Storage Kenneth Emory
Shannon gave me awesome customer service she's very friendly
June 12, 2019
Google Public Storage Kanishia Peele
Shannon the property manager was the most unprofessional person I have ever met! I had a 5:30 appointment that I was running behind on and she denied service. As I was exited she decided to state “People think you’re just supposed to wait on them hand and foot.” I’m sorry, if you chose to work in a customer service profession... YES you are supposed to wait on the customer hand and foot. As she was leaving out the door, she mocked me and proved exactly why she’s just what she is. Toothless and ghetto.
June 6, 2019
Google Public Storage Janice Smith
Shannon is the best love her
June 4, 2019
Google Public Storage Bobi hepfl
Shannon is always friendly and helpful every time I come to pay my bill very great customer service
June 3, 2019
Google Public Storage Veronica G. McClain
This location is infested with RATS!!! They damaged so much in my unit with urine, feces and by chewing through boxes and items with in the boxes. When I reported it to the office, they were nonchalant and gave me information on how to file a claim and informed me that I would only receive $250 regardless of what the damage was. My experience at this location, I have to say, overall was terrible. When I spoke with the district manager she informed me that of the 21 units that she oversees, all had a rodent problem. They don’t tell you this upfront they assume that you are aware of this as they are outside storage units and you are “leasing at your own risk”.
June 3, 2019
Google Public Storage Chandre Jackson
Shannon gave me awesome customer service she is very friendly
May 30, 2019
Google Public Storage Kim Raulerson
May 11, 2019
Google Public Storage Sexy06 Dominican 4ever
Very good experience Total recommended andria really help..
May 2, 2019
Google Public Storage Delano Rodgers
Shannon is great she provides great customer service every time I come in the office thanks
May 2, 2019
Google Public Storage Tonya King
Shannon gave me awesome customer service she is good at her job
May 1, 2019
Google Public Storage Cheyla Davis
Shannon gave me awesome customer service she is very friendly and helpful
May 1, 2019
Google Public Storage Jarviare Kelley
Shannon gave me wonderful customer service always nice and friendly Everytime I come in
May 1, 2019
Google Public Storage Para Oun
Shannon is awesome she always takes care of me everytime I come here she is the best
May 1, 2019
Google Public Storage lynette villalpando
Shannon gave me awesome customer service she so sweet
April 19, 2019
Google Public Storage THOMAS SIMMONS
Great place is very clean excellent location
April 3, 2019
Google Public Storage Denise Collier-Smith
Shannon gave me good customer service she was warm and friendly thank you
April 3, 2019
Google Public Storage Kenneth Jordan
Shannon always outstanding customer service
April 3, 2019
Google Public Storage Duane Jones
Shannon gave me excellent customer service great personality!!
March 6, 2019
Google Public Storage Tanisha Rodriguez
Shannon gave me excellent customer service she was very friendly and personable thank you
March 5, 2019
Google Public Storage lynn griffin
Shannon gave me awesome customer service and answered all my questions very professional and friendly!
March 4, 2019
Google Public Storage Dorothy Middleton
Shannon gave me outstanding customer service she was very friendly and personable and professional
March 4, 2019
Google Public Storage Iyanna Bond
Shannon gave me awesome customer service was friendly service and good information!! Will recommend to friends and family
March 4, 2019
Google Public Storage Shanelle Osborne
Shannon was beyond helpful and answered my questions thoroughly. She is wonderful with her customers and is very personable!
February 22, 2019
Google Public Storage Brandon Melchor
Brandon is the best!!!
February 13, 2019
Google Public Storage goldie payne
Shannon was very nice and sweet!! She explained everything on point!
February 8, 2019
Google Public Storage Marquis Lockwood
I rented a unit from Sherea today on Austell Road and she was great and would recommend this to a friend in the future
February 6, 2019
Google Public Storage raquel marie
Excellent service. Shannon was very knowledgeable about her job. A pleasure to work with.
February 6, 2019
Google Public Storage Cassie Marsh
January 31, 2019
Google Public Storage Mskaykaybaby
Shannon was excellent with her customer service skills. She was very helpful and friendly and that was greatly appreciated. Thanks.
January 17, 2019
Google Public Storage Keisha Tate
Brandon was great he took time out and checked on my storage. And returned my call.
January 16, 2019
Google Public Storage Janella Davis (pinkhearted88)
I’m very thankful for the very nice,informative young man Brandon who helped me today. I would definitely recommend them
January 3, 2019
Google Public Storage Rose Talley
Jan Talley renter shannon has great customer service 5 stars
December 17, 2018
Google Public Storage Bobby Hinton
Friendly and professional
December 14, 2018
Google Public Storage Philip Emerson
November 30, 2018
Google Public Storage Trevin Prince
November 24, 2018
Google Public Storage Dee Corley
Customer service is great, very helpful and pleasant. Shaun was genuinely interested in my needs and patiently answered questions. He made the process of getting my unit very easy and pleasant. The units are older and could use attention in some areas, I feel. Pros and cons.
November 21, 2018
Google Public Storage Denise Colbert
Dark, cold, scary.. office staff is very helpful and friendly
November 19, 2018
Google Public Storage Dwight W. Smalls
Shannon was very professional and courteous helped me tremendously.
November 17, 2018
Google Public Storage Latasha Simon
Shannon was very customer friendly and professional. I felt extremely comfortable speaking with her walking the property. I would definitely recommend renting at this property!
November 17, 2018
Google Public Storage Latoya Patterson
Shannon was very helpful. She answered all my questions. She was very helpful and courteous. This is my first time renting a storage unit and she made it very easy for me she showed me everything I needed to do and how to access my profile and everything so that I can pay my bill I'm very thankful cuz some people are rude but she was very nice to me I will do business with her again and refer my friends.
November 17, 2018
Google Public Storage Jeanine McRae
Shannon was very helpful and personable.
November 16, 2018
Google Public Storage Sharone Williams
Shannon gave me awesome customer and helped me out will recommend my friends and family
November 16, 2018
Google Public Storage Phyllis Minter
Shannon gave me Great Service and Customer service. When I needed a storage she was the best in helping me
November 7, 2018
Google Public Storage Amber Fryer
Super friendly employees and a great place to store your belongings!
October 25, 2018
Google Public Storage Jan Talley
October 10, 2018
Google Public Storage Sharnell Davis
Wish I would’ve read the reviews sooner. Been renting at the property for a year. And just recently went to go and clear out belongings when I found mice droppings all over my unit. They got into everything. My daughter toys, clothes, dropping’s all over my couch. The storage unit was a total loss. And when I told the associate. You could tell that they have been down this road before. Warning! If you do file a claim. Make sure you do it ASAP! Because they will close out your unit and charge you the cleaning fee of $250 and you will NOT be able to file the claim!
September 29, 2018
Google Public Storage Sheila Milfrise
I only rented for two weeks but manager was very helpful and I will use them again if needed
September 11, 2018
Google Public Storage inthemiddlegirl
Krystal, AWESOME!!! Service, thank you😊😊
August 29, 2018
Google Public Storage Kween Gorgeous
August 13, 2018
Google Public Storage Regina Holloway
August 11, 2018
Google Public Storage Tam Brit
Thank you crystal for always working hard an taking care of your customers
August 5, 2018
Google Public Storage Thomas Lykes
Regina showed amazing customer service and had me in and out so I can continue with my day.
July 15, 2018
Google Public Storage Passionique Taylor
WARNING: Go to any storage but this one. I didn't read the reviews for this place being in a rush, they have big field rats in their whole facility. MANAGEMENT act as though they didn't know they had or have rats but clearly after leaving and placing my review I see this is a reoccurring problem. I pay close to 180 a month for a storage. I have to throw items and memories away because they have rodents. To any of my army battles please don't put your things in here not worth ruining Dress Blues and Army equipment stay far AWAY.
July 15, 2018
Google Public Storage Jahvi Ivhaj
Unless you like rodents (i.e. rats and mice) living amongst you personal belongings and living in your unit for free, I suggest you don't go to this location. I signed for my storage unit in April. I just came to my unit today (Sunday, July 15, 2018) and found rat droppings EVERYWHERE. Boxes 6 and 7 ft high, under almost EVERY. SINGLE. BOX. Holes in boxes that we purchased from uhaul, that the rats made theirselves (as you will see from the pics). Now I have to get rid of a king size mattress and the two twin size box springs that go with it that are just about 2 years old because they have rat feces and urine on them, some shoes and clothes of mines and my girlfriend, that also have rat feces and urine on them. Some of my planner things, dishes and the list goes on and on. I had to go through my things, in the rain mind you, to see just how far in the rodents made it. I told the employee who was working today that there were rats in my unit he took photos to alert his manager of our situation, and the female I'm assuming, and trust me, I use that term VERYYYYY loosely, had the audacity to say it's my fault because I have non perishable dried goods inside of a storage container, that's sealed along with glass canisters (which the rats began to eat the seals off of). I highly recommended that you ignore the sales gimmick of one month free and go to another storage facility. I wish I could give a -5⭐. Please don't put yourself through what I have to go through. I will update again once I talk to my claims adjuster.
July 5, 2018
Google Public Storage franchescoli ibarra
This is the worst place to rent for storage. It has rat poop all over their units. They say the units are clean but once you put your things inside you will start seeing poop on your stuffs. They don't do any maintenance even if you tell them there is something wrong in your unit they don't do anything about it. Also their staff doesnt give you all the information so make sure you read everything before you sign anything at this place don't. But like i said STAY AWAY from this place and if you can from this company.
July 1, 2018
Google Public Storage Trudy Lowery
Shaun was very courteous, pleasant, and responded to our concerns in a very professional way!
June 12, 2018
Google Public Storage Lee Martin
Don't know how this place is still open. Infested with RATS!!!! MANAGER SUCKS. INSURANCE THEY OFFER COVERS NOTHING!!!
June 11, 2018
Google Public Storage Hubert Hill
Thank you Krystal for all your help!!
May 9, 2018
Google Public Storage Jerri Marlow
THIS PLACE IS HORRIBLE. NEVER STORE YOUR BELONGINGS HERE. MY UNIT IS INFESTED WITH RATS AND SNAKES. THE INSURANCE THEY OFFER REFUSES TO PAY. THE PUBLIC STORAGE PEOPLE REFUSE TO HELP. NOW THEY ARE TRYING TO AUCTION MY STUFF. MY BELONGINGS WERE 💯 CLEAN WHEN I WENT IN. I HAVE AN INSIDE UNIT. OMG THIS PLACE IS NASTY!!!!!!!!! BEWARE!!!!
May 3, 2018
Google Public Storage reginald smith
Krystal Is always pleasant an knowledge when coming to storage. I will always choose this location to pay my bill.
April 28, 2018
Google Public Storage Jarius Cliett
Thank you Krystal for your wonderful service.
March 21, 2018
Google Public Storage Sade Tiamiyu
Thanks krystal
March 9, 2018
Google Public Storage Mawah Leonard
Krystal is very nice an helpful
February 28, 2018
Google Public Storage Matt Allen
Krystal is the best thank you for all u do.
February 21, 2018
Google Public Storage C MAC
January 14, 2018
Google Public Storage Jay Carsie
January 5, 2018
Google Public Storage Anthony McCants
Krystal is always so helpful thanks you
December 31, 2017
Google Public Storage Demi
November 8, 2017
Google Public Storage Gerri Culpepper
I LIKE that Public Storage is conveniently located through out the County. It's fairly easy to get a UNIT. BUT WHAT I don't like is HOW the WORKERS rummage through Your Personal Things in YOUR Unit AS IF it's Their Unit. Maybe as Renters WE Should Consider Installing SECURITY CAMERAS IN OUR UNITS. IT'S DUMB TO PAY RENTERS INSURANCE AND STILL LOOSE YOUR PERSONAL THINGS TO WORKERS THEFT!
October 7, 2017
Google Public Storage Robert I
HAS RATS AND THEY DO NOT CARE!!
September 21, 2017
Google Public Storage David Thomas
September 18, 2017
Google Public Storage Claudine Kelsey
September 13, 2017
Google Public Storage Renee Thomas
Very helpful staff.. had long-term use. Until recently found enormous amount of( Rat) dropping and urine in my unit;from said rat. Along with the dead rat trapped inside storage container. Upon emptying out unit. Besides that.. staff very knowledgeable and helpful to your needs. Property kept clean.
September 5, 2017
Google Public Storage ROMANE DIEUDONNE
Krystal is has great customer service
August 8, 2017
Google Public Storage Jahrah Raschid
Krystal is always so nice when I visit the storage. I am very appreciative to her service. Thanks
July 13, 2017
Google Public Storage Greta Bartholomew
Veey professional.
July 2, 2017
Google Public Storage Elton George
June 20, 2017
Google Public Storage Jahnai Williams
tylisha took the time out her day to help me and my wife bring in a couple items from our car into our storage. big shout out to her !
May 9, 2017
Google Public Storage Shakur Cook
Came in to pay for a friend and the manager Krystal was very helpful to find the account info because I came without it A+++service
April 27, 2017
Google Public Storage Angela Smith
Tiwauna was extra friendly and make the process very easy
April 26, 2017
Google Public Storage Robert Webb
Tiwana and Crystal are the best!
April 18, 2017
Google Public Storage Ms Smith
the good reviews are from the employees because this place is Rat infestation, all my property was damaged from rat urine/feces and insurance that was mandatory max payout is $250 minus $150 deduc, so $100 for for $20,000 worth of damage and no one from upper management will return my call. Now i have to retain an attorney and go thru the courts... Pick-n-go movers declined to move my furniture due to the damage yet they want me to continue to pay the monthly bill... the 1 star is for the empathy the office clerk showed toward my situation but i wouldn't suggest this location to my enemy. 04/15/2017 George Vasquez is the regional manager and i have left him several message and he has yet to call me back. Now i have to contact Public Storage insurance company commissioner office. I am a single parent and this is the most stressful thing I've ever experienced. the sad part is they are aware of the problem and still allowing ppl to rent with out telling them upfront.
April 15, 2017
Google Public Storage Lai Ney
April 6, 2017
Google Public Storage Chays Sanders
Tiwanna is the best! GREAT SERVICE. Sherry Peel-Sanders
March 22, 2017
Google Public Storage Shanice Frederick
Tiwuana was so awesome! SHE helped with everything that I needed I love her i would definitely come visit her although I won't be a customer anymore!
March 21, 2017
Google Public Storage Kevin Estime
Great lAdy very helpful
March 21, 2017
Google Public Storage Martinique trimble
Tiwauna was very pleasant. She helped me get my bill paid, help me put my new lock on. And also reminded me of my gate code. I had my 6 month old with me and she was very patient with me.
February 27, 2017
Google Public Storage Ginny Tracy
Thia location is very clean. The management are courteous and know their stuff. I've had 2 units here & they were both clean & insect free. The security is also top-notch.
February 8, 2017
Google Public Storage Stacy Irby
February 3, 2017
Google Public Storage Brenda Booker
Thanks Krystal for all your help.. awesome Customer service
February 1, 2017
Google Public Storage Zack Saunders
January 24, 2017
Google Public Storage ABDOULAYE NDIAYE
Sharicka Perry is Very kind and have a high level of customer service. Thanks for all.
November 26, 2016
Google Public Storage Timothy 1
Thanks Krystal for all your help. She is an awesome employee
October 7, 2016
Google Public Storage Zack Smith
Kristle was great helped me get what I needed. Even though it was a little late to find a storage she helped me within 10 minutes. Thank you public storage!!! I will be telling my friend that you are the go to guys!
September 14, 2016
Google Public Storage Mario ThunderBear Orsini
Excellent staff, and the space was larger than expected. First class service. Thank you Anthony!
September 6, 2016
Google Public Storage Ms. Rhodes
I do not recommend Public Storage if you have things that you really value. I have been waiting over one month to have weather stripping replaced under the door on my storage unit. This is an easy fix, but management is unable to correct this issue. I left a voice message with the District Manager. He has not returned my call.
September 2, 2016
Google Public Storage Charles Buckhannon
To all Viewers.. This location get 5 stars from me because of the time and attention Krystal gives to all her customers in making sure you are safe &secured in getting the Wright storage , no over price for all your house hold needs.
August 26, 2016
Google Public Storage Eliza Simms
My parents storage along with others was broken into. Many customers including my parents lost irreplaceable valuables. Despite the fact that my parents and others paid for insurance the compensation for stolen goods was incomparable.
August 14, 2016
Google Public Storage celena lawson
DON'T RENT ANY UNITS FROM THIS SITE . IT'S RAT INFESTED !!! I HAD EVERYTHING I OWED IN THIS STORAGE , I RECENTLY WHEN TO REMOVE MY THINGS ONLY TO FIND RATS HAD INVADED MY UNIT. ABOUT A WEEK BEFORE I WAS GOING TO MOVE OUT MY UNIT , I HAD THE MANAGER Kristal REMOVE THE LOCK THEY PLACED ON IT . ONCE THE LOCK WAS REMOVED ,I OPENED THE UNIT AND SHE JUMPED BACK . I PAID IN NO MIND , BUT NOW I REALIZE WHY . THIS PROPERTY SHOULD BE CLOSED DOWN ASAP . I'M GOING TO SEND THE CODE ENFORCEMENT , CLARK HOWARD WHO EVER I CAN TO GET SOMETHING ABOUT THIS DONE . I'M SURE IT MORE PEOPLE THAT HAS HAD THIS ISSUE . THE MANAGE IS COOL AND I HAVE NOTHNG AGAINST ANYONE THAT WORKS AT THIS PROPERTY. BUT THE PROPERTY NEEDS TO GO , I'V HAVE THINGS IN PUBLIC STORAGE BEFORE BUT NEVER HAVE A EVER HAD SUCH A PROBLEM. AND YES I HAVE PICTURES AND VIDEO TO PROVE THIS . NO I DIDN'T GET INTO IT WITH ANYONE FROM THIS SITE . MY COMPLAINT IS ABOUT THE INFESTATION OF RATS THAT DESTROYED A NUMBER OF MY THINGS . I HAD TO TRASH MY MATRESS, BOXES OF CLOTHES AND I NUMBER OF OTHER THINGS DUE TO DEAD RATS BEING IN THEM AND RATS FECES WAS ALL OVER MY UNIT AND MY THINGS . I'M NOT SAYING DON'T RENT FROM PUBLIC STORAGE BECAUSE I'VE NEVER HAD A PROBLEM BEFORE THIS SITE. BUT DON'T RENT FROM THIS LOCATION. AND IF YOU DO BE READY FOR THE RATS TO TAKE OVER YOUR UNIT!!! FUNNY THING IS KRISTAL ASKED ME ABOUT MAKING MY LAST PAYMENT , BUT WHEN I INFORMED HER I HAD RATS IN MY UNIT SHE KEPT WALKING . RENTERS BEWARE NO ONE WILL TELL YOU THEY HAVE RENTS BECAUSE THEY NEED YOUR BUSINESS. I HAVE ALSO WRITTEN THE CORPORATE OFFICE AND SHEARE MY REVIEWS OF THIS SITE AS WELL AS MY PICTURES . THIS ISSUED ISN'T ABOUT MONEY ITS ABOUT THE QUALITY OF SERVICE THIS SITE FAILED TO PROVIDED FOR THE CARE OF MY THINGS. I MOVED OUT MY UNIT 8/13/16 THIS IS BEING POSTED 8/14/16
July 18, 2016
Google Public Storage Chris Smith
Krystal has been a great help. Thanks for your help..
June 21, 2016
Google Public Storage Y Carlie
Krystal was very patient and helpful during my move. She has great customer service skills and work very hard!
June 3, 2016
Google Public Storage tiki B
Krystal is amazing!!!!!! She did an awesome job!!!!!!!
May 28, 2016
Google Public Storage Marilyn Sparkman
Very nice and extremely helpful.
April 17, 2016
Google Public Storage Gary Overton
Krystal is an excellent customer service person. She is fast and knowledgeable of the facility. She helped me in my every need and offered things that she knew that I would need. So nice to do business with such a helpful and efficient person.
March 9, 2016
Google Public Storage Anonymous Tips
Do not store your items here! I just recently moved from this location, it is infested with RATS!!!! And the owners will not warn you! Seriously you can hear the RATS crawling through the sealings! When you open the doors it smell like straight urine! Please beware of this RAT INFESTION, they will not tell you about it either! Just pay attention and look for the RAT droppings by/inside the storage space! the manager Kyrstal is very pleasant to distract you from the fact that there are indeed RATS at this location.
February 12, 2016
Google Public Storage Dennis Clark
I came by to rent a space and Ms Krystal was very nice and helpful. I appreciated her kindness and knowledge. Please give her a raise.
January 30, 2016
Google Public Storage Maggie Tenner
Krystal is a great asset to the team. Whenever i come to pay my bill she is always so nice an helps me an anyway possible. Thank you Krystal
January 26, 2016
Google Public Storage David Ware
Came in to pay bill today wanted to take the time to let everyone know that this property is well keeped and clean. The property Manager Krystal is simply amazing!!!
January 1, 2016
Google Public Storage Ruetta Best
The staff is GREAT! The price goes up every year and the space is Full of Rats!!!!
December 23, 2015
Google Public Storage Niles Curry
November 20, 2015
Google Public Storage Big Mike
My visit was Awesome i was greated very plesantly as i entered the office .Greated by a nice Sales Associate named Ashley.she greated me an my wife with a positive aura,and was very informitive about the services public storage is supplying,to the rules and regulations ,payments etc.Overall Great Experience,would do buisness with them again
November 4, 2015
Google Public Storage Bukun Events Center
Krystal was awesome, and really helpful. She was patient with me, and answered all my questions to my satisfaction. Facility is clean and safe. Highly recommended. Thanks.
October 6, 2015
Google Public Storage maria Robinson
Krystal Cansler was wonderful
September 4, 2015
Google Public Storage Yohaan Isaac
Wonderful
August 30, 2015
Google Public Storage Alberta Cook
Krystal has great customer service she informed me on the specials here an was very patient. I really appreciate her fast an friendly service.
July 31, 2015
Google Public Storage Bernard Harris
Krystal is awesome
March 30, 2015
Google Public Storage Jemiere Dennard
Awesome job!
March 15, 2015
Google Public Storage Suzette Toussaint
I had a great experience with Krystal and appreciate her patience and assistance with my order. Thank you to all.
February 23, 2015
Google Public Storage steve berry
amazing service!!!!!! thank you Krystal for everything you did what it took to assure me that I had the right space for what I needed I recommend this store.
February 21, 2015
Google Public Storage Kelli Webb
Krystal is amazing and a major help. Thank you so much for the wonderful service.
January 30, 2015
Google Public Storage Fred Dennard
Krystal was sooo awsome, i recomend her to everyone!!
January 24, 2015
Google Public Storage Darryl Waddy
Excellent
January 16, 2015
Google Public Storage Frank Johnson
Krystal has great customer service..
December 15, 2014
Google Public Storage kendra brown
Krystal is awesome!!
November 29, 2014
Google Public Storage Stephen Brown
I came in to make a payment recently and Trystan was very friendly and very professional. I highly recommend people to go there. Definitely will do more business with them because of her :-)
October 27, 2014
Google Public Storage Antoine Swain
I had a great experience with PS Trystan was great! They really helpe.d me out of a jam!
October 7, 2014
Google Public Storage Ron Osborne
The customer service was outstanding. The employee (Krystal) was ever so helpful and so very pleasant and nice.
June 25, 2014
Google Public Storage Terrill Greer
Krystal was very curtious!! Very informative.
June 5, 2014
Google Public Storage Doc Littlejohn
Avia does an amazing job and was wonderfully helpful
June 5, 2014
Google Public Storage Waverly Ellison
Avia : Thank you so much for answering my questions and for good service.
June 5, 2014
Google Public Storage Kevin Gardner
Very good service from Avia
June 4, 2014
Google Public Storage Anita prather
Avia did great customer service
June 4, 2014
Google Public Storage Melissa McMath
Great!! Excellent customer service provided by Ava (if I remembered her name correctly.
June 4, 2014
Google Public Storage Walter Smith
Efficienct
May 13, 2014
Google Public Storage Chauncey Scovil
Krystal is a nice employee her professionalism is always pleasant
May 10, 2014
Google Public Storage Mandria Saunders
Shaun was Outstanding his professionalism and honesty is completely wonderful. Very cheerful young man. We was greeted the entire visit with a smile. Property was very neat & clean as well. I normally don't ever purchase boxes but I will this time. He also explained in detail how important it was that we was covered with insurance. We Thank you "SO"much PS for such an awesome employee Shaun
May 9, 2014
Google Public Storage Rand Howard
Shaun and Krystal are always very helpful and cheerful. They keep the storage buildings and grounds clean and well organized.
May 7, 2014
Google Public Storage nazir German
Krystal was phenomenal nd very helpful...took care of whatever was needed with super customer service!
May 3, 2014
Google Public Storage Lamarr Burns
Krystal is awesome
May 3, 2014
Google Public Storage Milli Lacey
Krystal is always nice an friendly. Her customer service is awesome
April 30, 2014
Google Public Storage Christina Villador
Krystal has great customer service. I really appreciate her professional
April 18, 2014
Google Public Storage Ruben Johnson
Krystal is great. Her customer service is wonderful she Is a great asset to the team..
April 12, 2014
Google Public Storage LANCE BRICE
I am a customer at the Austell Rd location and went in to the office today and was assisted by a young lady named Krystal. I don't normally go into the office but I was impressed with her customer service and professionalism. She was very helpful and knowledgeable about the size unit I needed. I was actually having a not so good day until I went into the office. Thanks Krystal for everything!
March 19, 2014
Google Public Storage James Martin Jr.
Shawn was very helpful and informative during my tour of the facility. He was humorous as well as professional. I will definitely be returning to use the facility to store my furniture. Great job Shawn!!
February 25, 2014
Google Public Storage Tony Robinson
Krystal and Shawn are very professional and attentive. They both give me the feeling , they love their work.
February 22, 2014
Google Public Storage Kenneth Jones
Very good experience...
February 21, 2014
Google Public Storage steve wascher
Good times.
January 13, 2014
Google Public Storage gregory fronczak
This is a long over due feedback, but Rashand was the nicest,very professional and very helpful during I time I was having an opportunity. She needs to be commended for her valuable customer experiance she had given me. I've been in the restaurant business for years and her guest relations is the very highest on my list. The only thing I told her I have been at this place for 8 years, would you ever think about having a monthly drawing for someone to win a month free rental at your site, Rashand you rock.
December 5, 2013
Google Public Storage Willie Dunn
Rashand is the best! Plain and simple. O and she's sweet.
November 5, 2013
Google Public Storage Hunters Cleaning Service
Rashand is always very courteous and helpful ! She answers any questions I have about the units , and also let me know about the specials .
October 4, 2013
Google Public Storage Charles Wyatt
Rashand was very friendly and gave good customer service!