Public Storage Self-Storage Units at 3300 Austell Road SW, Marietta, GA

Very clean. Grounds are exceptional. Never no garbage or trash on site. Will recommend to family & friends.

Jade was very nice and patient. She is very good in customer service.

All I gotta say is wow shout out to Jade! She’s One Beautiful Lady inside and out! She’s so understanding and has brought light to this property! Awesome customer service and quick support and oh may I not forget to mention She has some strength on her when it comes to cleaning and removing furniture from unit to unit! When I visited the property a few months ago it wasn’t this clean and I definitely was reconsidering renting here in Austell. If it wasn’t For Jade I Would have removed my things and never rent with the company again. Again Thank you so much Jade for your hard work must pay off and never go unnoticed!

Miss Jade is a wonderful person and know how to make her customers. Feel welcome. Thanks for everything.

Great customer service. Great property manager.

I am writing a review due to a recent experience with Jade, I was deceived and offered 3 units that was auctioned and had no bid, in her words the people didn't come and pick it up. Upon arriving to view them she was approached by a gentleman that was asking if he had to stack everything in the unit so it would fit in there. She replied yes. Also he asked if there was anything else he could do for her, which she replied no. So he was working for her loading all the materials he unloaded from another unit and in a single unit for her. I was also offered a free scrap metal unit which she never showed me. The reason that she was willing to sell these units in her words was because she would save money with the junk removal service. I don't know public storage policy they seem like she was taking matters into her own hands because these units were gone through and she tried to sell me the big furniture to haul off and get off of her hands. I'm leaving this review because I already reached out to the virtual assistant to know a veil and I have not received a call or any information regarding the incident. Very disappointed because I helped her in the past and kept my word and I hate being lied to about business. She tarnished her character with me. I'm trying to add the text message conversation we had

Jade is the best she safe me today

I was having some trouble completing the erental process online, so I stopped by the store location. Jade was very helpful and got my account access set up for me promptly. Thank you!

Great customer service! Ms. Jade was awesome when it came to resolving my issues. She showed that she cared and resolved our issue quickly. Thank so much for today!! You really made my day better.

Come see JADE she is awesome and great help! You won’t be in there long and she will help you with anything you need moving forward comes see Ms. Jade at public storage.

Come see JADE she is awesome and great help! You won’t be in there long and she will help you with anything you need moving forward comes see Ms. Jade at public storage.

This location was very convenient, Jade was very kind, helpful and informative with GREAT CUSTOMER SERVICE! Thank you again

Came in today for a storage unit and met with Jade . She was very helpful and was able to get me squared away in minutes. I’ve used the location before and I’m happy I came back and received a Memorial Day special. Thanks Jade 👍

Jade was excellent and gave awesome customer service. She is kind professional and very knowledgeable

Ms : Jade is a very good and polite person and very helpful she helped me through out my process of me and my child moving and keeping our stuff at the storage very good service I totally recommend this storage facility

Jade is incredible !!! She’s a keeper ! ☺️

MS JADE IS A SWEETHEART SHE SO CARING AND VERY VERY UNDERSTANDING OUT OF ALL THE PEOPLE WHO WORKED AT THIS LOCATION MS JADE IS MY FAVORITE THE WAY SHE HANDLE her BUSINESS BE ON POINT IM REALLY THANKFUL FOR HER .. She is what made me give this place 5 stars 🩷🩷🩷 thanks for being so kind to me

Good service 👍

Jade is a very nice lady. She's very helpful and patient.

Had an excellent experience with Jade she handled all of my questions and made it as convenient as possible with helping my brother move in his unit!! 10 out of 10 stars for me

Jade has excellent customer service. She satisfied all my needs without an attitude. Thank you

Jade was helpful but couldn't contact to WiFi

Jade is a very nice constomer service ,I wist to have always,she's so helpful.

Very Satisfied 😌 Thank You Jade.

Ms. Jade was Amazing, She gave very excellent customer service! Service was very fast affordable and friendly and more importantly convenient. I’d highly recommend this place to anyone, definitely give them a try!

she's truly a blessing, I recommend this place to my family and friends

Thank You Jade you’re a blessing!

Jade was very polite and knew exactly what she was doing. Looking forward to doing business with this company 😀

Jade is very warm and have great customer service I will be recommending ❤️

Jade has the best customer service. Do not go anywhere else this is the best place to come for storage

I have been a customer there for about 6 months. Always friendly customer service and clean property. Had a minor problem with my vacate due to something the national customer service department failed to do, but Jade made it right and resolved the issue. So I give 5 stars because of my beginning and ending departure.👍 Thanks Jade and keep up the great work public storage team.💪

I just wanted to let the world know what a kind hearted and nice person Jade is. She was always kind and courteous and very helpful . Thank you for everything.

Had a great experience with jade, she helped me with all my needs she was very clear and very well mannered if you see this THANK YOU JADE. Your a great person keep up the great work

Had a great experience with Jade. Very professional and kind. She sdvised me to get s smaller unit because i dnt have alot in my other unit.

I had the greatest experience with Jay, she was very concerned about my needs. Truly very personable, excellent customer service,she attended to my needs.We need more people like her especially during stressful times when moving. She an asset definitely to Public Storage. She deserves 10 Stars!!!. Sincerely H.W.Neal

Mr. TAMW is right. Most of the 5 stars are fake, probably bought from an account farm, and/or AI generated. Nobody ever truly remember the names of ppl they deal with at most places, especially not a storage facility. Servers in restaurants, sure. Salesmen at dealerships, maybe. Not at PS. And definitely not almost every single review. It's statistically impossible 🤣

Jade is freaking phenomenal and needs a raise she was extremely helpful, she went above and beyond to assist me even though it was closing time! Will definitely recommend this place to others!

Monique was a awesome Manger who helped me out twice during the process of renting my unit thank you so much

Monique was so patient and nice with me she is a wonderful person. I know she probably stress with all the work she has to do with that storage because I never seen it look so good for an outside unit and having to deal with these rude customers and she still keep a smile on her face love to see it. 10/10 service from Monique

She went Above and beyond for her duties Monique was awesome

Monique, was very helpful and nice. she helped me load my mattress in the u-haul. thank you I really appreciate it.

This is the worst place ever do not go there. Rats will eat your stuff. When I said I wanted to talk to somebody before I paid for my belongings to be chewed apart by rats they locked me out of my unit and are holding my belongings until I pay.

Thank you soooo much Monique for helping me get into a storage . She was very kind and very helpful! Perfect storage unit enough space and great easy access.