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Controlled Entry -
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- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
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Public Storage Self-Storage Units at 680 Piedmont Road, Marietta, GA
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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Unit Size5'x5'Online price$ 15/mo
Unit Size5'x5'Online only price$ 15/mo
Small 5'x5'- Ground Floor
- Outside Unit, Rollup Door
$ 15 /mo $ 21Best Price Label+ one-time $29 admin fee
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Unit Size5'x10'Online price$ 18/mo
Unit Size5'x10'Online only price$ 18/mo
Small 5'x10'- Ground Floor
- Outside Unit, Rollup Door
- Drive up access
$ 18 /mo $ 25Best Price Label+ one-time $29 admin fee
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Convenient Locations -
Budget-Friendly -
Advanced Security Features
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Unit Size5'x5'Online price$ 19/mo
Unit Size5'x5'Online only price$ 19/mo
Small 5'x5'- Ground Floor
- Outside Unit, Rollup Door
- Drive up access
$ 19 /mo $ 27Best Price Label+ one-time $29 admin fee
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Unit Size5'x10'Online price$ 25/mo
Unit Size5'x10'Online only price$ 25/mo
Small 5'x10'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 25 /mo $ 35Best Price Label+ one-time $29 admin fee
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Unit Size10'x10'Online price$ 33/mo
Unit Size10'x10'Online only price$ 33/mo
Medium 10'x10'- Ground Floor
- Outside Unit, Rollup Door
$ 33 /mo $ 45Best Price Label+ one-time $29 admin fee
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Unit Size10'x10'Online price$ 38/mo
Unit Size10'x10'Online only price$ 38/mo
Medium 10'x10'- Ground Floor
- Outside Unit, Rollup Door
- Drive up access
$ 38 /mo $ 51Best Price Label+ one-time $29 admin fee
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Unit Size10'x15'Online price$ 48/mo
Unit Size10'x15'Online only price$ 48/mo
Large 10'x15'- Ground Floor
- Inside Unit, Rollup Door
$ 48 /mo $ 66Best Price Label+ one-time $29 admin fee
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Unit Size10'x10'Online price$ 53/mo
Unit Size10'x10'Online only price$ 53/mo
Medium 10'x10'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 53 /mo $ 72Best Price Label+ one-time $29 admin fee
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Unit Size10'x10'Online price$ 53/mo
Unit Size10'x10'Online only price$ 53/moMedium 10'x10'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 53 /mo $ 72Best Price Label+ one-time $29 admin fee1 unit left! -
Unit Size10'x15'Online price$ 69/mo
Unit Size10'x15'Online only price$ 69/mo
Large 10'x15'- Ground Floor
- Outside Unit, Rollup Door
- Drive up access
$ 69 /mo $ 96Best Price Label+ one-time $29 admin fee
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Unit Size11'x35'Online price$ 101/mo
Unit Size11'x35'Online only price$ 101/mo
Parking 11'x35'- Outside Unit
- Uncovered
- Drive up access
- RV, Boat, or Vehicle
$ 101 /mo $ 130Best Price Label+ one-time $29 admin fee
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Unit Size10'x20'Online price$ 142/mo
Unit Size10'x20'Online only price$ 142/mo
Large 10'x20'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 142 /mo $ 175Best Price Label+ one-time $29 admin fee
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Unit Size10'x30'Online price$ 156/mo
Unit Size10'x30'Online only price$ 156/mo
Large 10'x30'- Outside Unit, Rollup Door
- Enclosed
- Drive up access
- Boat or Vehicle
$ 156 /mo $ 216Best Price Label+ one-time $29 admin fee
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Unit Size13'x40'Online price$ 162/mo
Unit Size13'x40'Online only price$ 162/mo
Parking 13'x40'- Outside Unit
- Uncovered
- Drive up access
- RV, Boat, or Vehicle
$ 162 /mo $ 170Best Price Label+ one-time $29 admin fee
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Unit Size13'x40'Online price$ 162/mo
Unit Size13'x40'Online only price$ 162/mo
Parking 13'x40'- Outside Unit
- Uncovered
- Drive up access
- RV, Boat, or Vehicle
$ 162 /mo $ 170Best Price Label+ one-time $29 admin fee
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Unit Size12'x50'Online price$ 187/mo
Unit Size12'x50'Online only price$ 187/mo
Parking 12'x50'- Outside Unit
- Uncovered
- Drive up access
- RV, Boat, or Vehicle
$ 187 /mo $ 196Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
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North Marietta Storage Units Near Addison Heights
This Public Storage in north Marietta is ready to help the community move in, move out or just move things around with a variety of cheap self storage rental units.
Sitting near the intersection of Canton Road and Piedmont Road just south of the Addison Heights neighborhood, this facility is open 7 days a week and has indoor storage units and outdoor storage units, along with the option of climate controlled storage units.
With I-75 and I-575 just a few miles to the west, it's a convenient storage location for customers throughout northern Cobb County.
For company softball games, friendly tennis matches or just letting the kids run around at Skip Wells Park, a 5x10 storage unit is a great way to keep sports gear from piling up in the garage at home.
Businesses all along Canton Rd. can grab a 10x20 storage unit to keep extra work equipment, office supplies or furniture out of the way, yet within reach when needed.
Families in Oak Creek Estates can breathe a bit easier during a major home renovation when using a 10x30 storage unit to keep everyone's clothes, belongings and furniture all in one place throughout the process.
Outdoor parking spaces and enclosed units present different options for vehicle storage, as well as spaces for boat storage and RV storage.
Public Storage is open 7 days a week, because sometimes it's hard to tell when the need for storage space may suddenly pop up.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 713)
Arrival at this location to install equipment I must say that the property manager Ebony was professional and pleasant, and funny. She made me feel right at home, I will definitely say that the upkeep of the office was clean.
Kewanda is great. She is amazing at giving excellent customer service. She is very knowledgeable about the job and property.
There is no better feeling than when you walk into a place to spend your money and someone welcomes you rather than giving attitude. Walking into public storage not really wanting to spend money on a unit Ebony made me feel welcome and safe. Leaving my great grandmothers things here I have no worries that it is in a safe place with safe people. Thank you ebony for all your help.
Ebony was amazing! So cheerful and thorough and just a breathe of fresh air. The unit was a perfect fit for what I have to store and the 4th of July 1/2 off first month was exactly what I needed at the time. Thank you Public Storage! I look forward to doing business with you :)
10/10 customer SERVICE Ebony been very helpful Thank you
Ebony has been so delightful during this whole transition. I can’t express how thankful I’m am. I truly appreciate your customer service and your professionalism.
Just got my unit recently, and wanted to return the lock provided. Ebony was super helpful with exchanging the lock and super polite. TY
Ebony and Ivy are great! They took care of me my entire time I was here. Definitely recommend!
Ebony is aweason always professional
Ebony and Ivory - great team! Very pleasant and helpful. Move in was easy and thorough. 12/10 would buy again.
Customer Service: 10/10
Cleanliness of Storage: 10/10
Cleanliness of Storage Facility: 10/10
Process of storage rental: 10/10
I would highly recommend renting here. I got off a late shift and came in after hours to find Ebony closing down the front. Although she was about to leave for the day she stay a little longer to help assist my needs. She gave me directions to my storage and even made sure I had the lock already placed in my storage unit. Storage was very clean. Location looks secured. Very grateful I found this location.
God is good! If you’re looking for an affordable, safe, friendly storage environment, this is the place for you.
staff was friendly and the unit was in good condition
This parking lot situation has really been annoying. The property manager Ebony made this process smooth by far. I would've left and rented at another company if it wasn't for Ebony. Thank you for all you have done.
Excellent Customer Service from Ebony & Tia! They are very knowledgeable professional and pleasant! Went above and beyond when I needed her during a home renovation!
Ebony was very helpful.
Ebony , thank you for your assistance. I don't know what I would've done with out your help. I truly appreciate you
Came in with a situation and left out with it resolved. Ebony was very informative and helpful. Ebony made sure she had a solution for my issue
Thank you
Great customer service
We have used this storage facility for the last six months. Ebony always greets us with a smile and takes care of everything we need. The facility is always clean and well-maintained
Never took the time out to say how thankful I'm am of Ebony, the property manager at this location. I appreciate how she handled me and my father during the renovation of the parking spaces. She made sure that we were able to get our original spaces back. So. Thank you for all you have done. I know this was a hell of a task. But you made it look easy. Thank you, great job
Friendly and helpful staff, clean and safe property, a great online deal as well.
Ebony was amazing and very easy to work with!!!!
I'm updating my review . Ebony is phenomenal.
Ebony was Great, very friendly, and engaging just what a customer needs
GREAT CUSTOMER SERVICE AND VERY PROFESSIONAL.
Purchase boxes at this facility with Brunevia and Ebony. These ladies were very pleasant and funny. I would recommend everyone purchase their moving supplies at this location
Ebony has been so helpful to me at this location, I highly recommend if you’re looking for storage space to go through her. Thank you Ebony!!!
Excellent. Outstanding customer service I just experienced with Ebony . Would definitely recommend this facility to anyone. Hands down she know her stuff. Thanks for everything
Ebony was extremely nice and helpful. Great experience
Thank you to EBONY, very Kind and helpful . She answered and explained all my questions and made the whole process so smooth ,profesional and friendly way. Thank you very much
Ebony and Kewanda were so helpful. Ebony took the time out to view each of my acts and help me with my rent. She notice it before me. This is what I call great customer service. I been with public storage over 20 years and every encounter I have with Ebony is always so pleasant. Ebony thank you for everything your amazing
Ebony & Kewanda were amazing & they both helped me to get the best storage and accommodations.
Kawanda an Ebony made my day they were very helpful. The ambience here is wonderful. I would definitely tell all my associates to come here for storage this facility it’s beautiful the cleanest and the atmosphere with customer service is excellent The storage facility is well managed if you’re looking for a storage facility in this area, I recommend this facility this is how our customer service should be. I feel like this is my second home.
George and I rented a storage from Ebony and Kewanda and they were so nice and helpful and patient, I definitely recommend them for your storage needs.
Came back to rent with Ebony. She made this phone rental so smooth, and easy. Ebony definitely a Gem. She know her stuff.
Ebony was so informative and knowledgeable during my rental process. She made this process so smoothly and hilarious. I feel very comfortable storing at this facility. Thank you for your outstanding customer service and support.
Ebony was prefect!! Her customer service was Amazing!!!! I will definitely recommend this place to all my family and friends
Ebony was extremely patient and helpful. Being a senior this was the most valuable part of the process
Ebony was professional, courteous and efficient. She showed me the storage unit options and explained everything clearly!
Wonderful location, very helpful friendly staff
The facility is kept very clean. I had an issue with the door to my unit. The issue was fixed quickly. The manager, Necia was super friendly and very helpful every step of the way! 🐱
The experience I got for Ebony was the best service I've received in a long time. I highly recommend this public storage location if you are looking for storage. Thanks Ebony!!
Ebony was Amazing!!
What a great person with a great personality.
Ebony wss grest help me get another stoeage unit. This location is always so clean sraff here is always helpful.
Ebony was great when I went to get a little spot for my extra stuff. Great service.
What a great experience Ebony really helped me out and I really appreciate this facility. Thank you
Ebony was awesome and gave great customer service! This is my go to storage place.
Great customer service from Ebony!
Ebony actually called me back and I’m is happy that she did. I was worried for nothing Ebony made this rental process over the phone so smooth.
Thank you Ebony for your professionalism, patience’s, and just being such a sweet person.
The associate at this location, Ebony, was very friendly and helpful! She ensured I received the best rate. Thanks!
Mitch was Awesome! Very professional and great Customer Service.
Property ma ager Ebony was very helpful, professional. She help me fron the location on chance , to Piedmont rd impecable custo.er service
Ebony was really pleasant over the phone. I would definitely recommend friends and family . Thanks for the experience
Ebony went above and beyond to help me despite the fact that technically "business hours" were closed. I really appreciate her showing me a unit and not asking me to come back. The facilities were clean and the rental process was very easy. I highly recommend renting a store unit from this facility.
Ebony, just made my day. She seen that my rate was getting high and submitted a request for me. To helɔ me out. She made it possible for me to afford my rent. I just want to say Thank you Ebony for your help
Ebony, Kha’lib and Shay provided me with great customer service. Came in to purchase 75 boxes. The way Ebony , Shay jumped up to go get those boxes was hilarious!! This is my new spot to purchase my moving supplies. Thanks again
Great service, had water damage and they figured it out really quick and compacted.
Kha’lib and Ebony
Ebony was amazing she was extremely helpful!!! Her personality was great and she’s a whole vibe!!!!
Wonderful facility, I housed my personal items here for 2 years with no issues. Ebony the property manager was amazing in helping me close out my contract with them. 5/5 experience for me.
Kha’lib was on point with his customer service!! And the property manager is always awesome! This location takes care of my storage needs with no hesitation whenever I go into the office. — Marie
What a professional young man Kah'lib he was Excellent !! HIGHLY RECOMMEND!! Great job Ebony
1 Month of great Customer service. Ebony has Been amazing
To be able to talk to someone who is patient and easy to talk to makes the experience all worth it. Ebony was very knowledgeable and so sweet. It’s very hard to find someone with good customer service, she had amazing service.
Delivered staples package for this location. Ebony was so pleasant she asked me for a google and her she goes. Thank you Ebony for asking me why I don’t have no gloves on. I can tell she’s such a caring person. By the way Public Storage the office was CLEAN
Wow! Customer service at it's finest. I walked into this facility to inquire on possibly needing to rent a unit as I am downsizing temporarily to a smaller place. Ms. Ebony was so welcoming, informative and professional. She answered all of my questions with pace and grace. Her amazing energy was so contagious! Thank you Ebony! I appreciate you. Public Storage needs to get you in cooperate asap. We need more Ebony's in this world!
The customer service me and my mother were provided was astounding. Ebony was very knowledgeable, she definitely knows her business. Ebony made my mother feel so comfortable. when we left to talk about what we were going to do and what storage facility we were going to go with. Public Storage was on top of the list. Just because of the service Ebony provided. Even though we found other companies we could’ve gone with at a cheaper rate. Just want to give Ms. Ebony a shoutout and to say thank you for being so supportive, kind, and helpful.
Ebony has been very knowledgeable and helpful. I'm actually able to have a conversation with someone. Rent at another public storage facility. No one is ever there. it's a kiosk. But Ebony has been outstanding 👏 👌 🙌
Ebony was a delight, such a beautiful spirit ! Thank you so much for the great service. You make public storage look phenomenal.
Sheeeeee's Back !! Happy to see Ebony thank you for all you do.
Necia is very knowledgeable about her job. She is very pleasant to talk to. Thanks for your support. :) :).
My original Review was a one start but due to the follow up I had with Tiana - she set things right. I will be heading to Europe for a few months but when I return I will be using this storage unit. I appreciate the remediation and genuine concern. Thank-you.
Great place clean, kept up to par. Mrs Ebony is awesome. She gets the job done on time and right away. Any issues, she takes care of them right away😌🙏🏿✨️
Ebony ROCKS !!
You have Made this princess smooth. I have never moved My trailer some many time my life. Overall I apareciste your profesionalism during this whole o deal
I have stored my boat in a 12 x 30 unit at this location for 12 years. Ebony the current manager is an absolute delight to work with. She is always friendly and ready to help resolve any issue I ever have. This location is one of the cleanest and best secured of any storage facility I’ve seen, which speaks well of how well Ebony manages this facility. Thank you Ebony, it’s a pleasure working with you!
Excellent service and professional candor. Fair and affordable.
Ebony was great! Customer service was awesome. She explained everything very well!
Ebony was amazing . Her xustomer service is on point Properrt is clean Thanks Ebony for everything
Customer service was beyond expectation. They took care of my storage unit needs perfectly. Ebony and Kita were amazing!
Great Service !Ladies !!! Kita Carol, and Ebony has been amazing during this rental process. I would definitely recommend this location . My storage was clean, the building was clean , and the office was clean as well. I appreciate you ladies 😊
Ms. Kits , Ebony, and Carla has been amazing thank you so much for the great service. When I tell you that they tag team me in this clean office.
Amazing Job ladies I would definitely recommend this location with these wounded ladies
Non responsive on-site management. Rates increase $30 to $40 every 6 months for no reason. Whatever you do do not sign up for auto pay. There are spots that have been occupied for years. Tires flat, cars rusted out. That money could be going back to your people.
Wish I could rate Ebony 10 out of 10. Customer service has been impeccable. She definitely is knowledgeable and professional. Thanks for your help
Ebony Ebony Ebony
Is a GEM !!
Left out this location in great spirits thanks for everything
Ebony has been very helpful during this whole moving process. Let me not forget professional, knowledgeable, experience with Ebony.
Thank you for everything Ebony
GEM on hand
Ana and Ebony was so nice
I never give the 5 stars for this location
Today me and my college roommate came to get a locker to store our things before move in. Ebony and Jeff helped us and they were both very helpful. They were friendly and answered any question we had, making it an easy experience!
I had a great experience at this location! Ebody and Raven were fantastic!
Thanks Ebony and Racen for everything I truly appreciate the kind words. You guys made this process SWEET !
What can I say other then customer service was impeccable! Raven and Ebony Tag team this process. I was very pleased with everything. I recommend this location
Ebony at this location was simply great she was very helpful in getting some of my concerns resolved she was patient and very approachable and has a great rapport she helped me get my issues resolved
Ms Ebony the manager is so lovely and respectfully and gets the job done yall swing by
Every time I come to services this location. The property manager Ebony is always so approachable. She greets me with a smile and is always so professional. I don't have a storage unit but I need one I know where to come and who to get to serive me
Ebony is the worst !!
Too bad I can’t rate her at a 10 star review!! I actually appreciate her. Ebony make my monthly visits special. See you next month Ebony !!
Public Storage give Ebony a raise
Ebony was very helpful and made the process of moving in smoother.
Stop By Ebony for a review She is always smiling from ear to ear. Just want the company to know. That Ebony is a wonderful person
Best customer service
I don’t have a storage here. I’m a mover Ebony ask for a customer review. I will say that Her tenant I’m moving out. Ebony has been really helpful ,pleasant. Ebony has made Public Storage tenant experience with the company great. I can tell by there conversation. I would definitely recommend this location just by the customer service that has-been provided to myself and tenant. Great service Ebony. Hope you recommend my moving company as well
I rented a climate controlled unit here seven or eight years ago and the management is so great! The building is clean, easy to access and Ebony, the manager is friendly and helpful. Completely recommend this location 🙂
Ebony is AWESOME she always greets me with a smile and asks how I am doing. The property is always clean and she is out there keeping it that way.
Ebony and all the young ladies I have met at this location to pay my rent have been super nice. Very friendly staff that take the time to remember who you are, as it’s nice to greeted by name. Genuine and helpful every time. Thank you for your kindness.
My experience so far with Ebony has been pleasant. Ebony definitely knows her stuff And very professional. She stop me right away and did not hesitate to ask for a google review. So, here you go Ebony . Public storage you have a winner on your hands #Gem
Came to purchase boxes with Ebony.. she was very help and pleasant, She even brought my boxes out to my car !
Ebony is awesome! She made sure my unit was ready upon arrival and perfectly explained how to get there. Thank you so much!
Ebony was awesome, will definitely recommend!!
Never answers the phone horrible customer service woman at the desk is beyond rude
Ebony was very helpful at the front desk, she made the process super simple and very transparent!
Ebony is AMAZING!!! When renting, please ask for her personally. Made the process more than easy!! 🫶🏽
Fantastic people! A+
Ebony the manager is awesome!!! We have stored our stuff there for the past 3 years and she has been FANTASTIC!!! Always smiling and helps us whenever we have questions !!
Ebony was very professional and informative
This property is very clean and orderly. All the units appear to be in tip top shape. The employees are very helpful and have great customer service skills. I highly recommend this location.
Ebony and Shay were very helpful and friendly ! Would recommend to friends
Ebony and Donna amazing customer service! Extremely helpful with everything we need. HIGHLY RECOMMEND this storage facility!!
Great Customer Service!
The Piedmont storage ladies Ebony and Donna were very helpful and patient which in turn made my rental experience less stressful and pleasant! Thank you!
Excellent Service!
Ebony was so helpful and patient with me. She made sure that I understood what she was saying and doing. Im a auction bidder that speak Spanish. My English wasn’t the best. Her Spanish was the best. But we made it work. Thank you Ebony
Great customer service 10 out of 10 Hands down Ebony definitely knows her stuff. Travel long distance and was provided great customer service
What can say other than great customer service. Ebony and Alan Service has been amazing. When I tell you the come back is strong they know what I’m talking about. lol !
Ebony was great and took the time to walk us around the facility.
Ebony was awesome!!!
Ebnoy muito prestativa e ajudou a abaixar o valor da minha vaga de trailer
Ebony thank you for helping me save some money. Transfer me to a space that I was able to afford. Great customer service services I will say.
Worth the wait, I was able to witness Ebony rent in person, and over the phone. Ebony provided us all with outstanding service. Not only the customer service was impressive. This storage facility was very well kept.
Thank you Ebony
Very helpful and sweet girl! Recommend highly!
Ebony has been fantastic , great customer service I would recommend this location. Well kept
Eboni & Tia really cool
Ebony is always so helpful and professional. She is extremely responsive with returning calls. I recently had a situation that I was trying to get resolved and she returned my call right away.
Tia was very helpful getting everything setup!
Ebony and Tia were absolutely wonderful in getting me set up in a climate controlled unit. Would highly recommend!
**UPDATE** My mistake, This was the incorrect location but still on Piedmont. Ebony Rosa the manager at the other location called me, Not the manager of the location where all this happen but a different manager so that shows awesome pride and cares about customers. She listened, she sympathized with the situation and she is doing everything for us that should have been done close to a month ago. So I get a call on Sunday afternoon that we may have water damage in our unit due to a possible leak. Get there 15 minutes later open my unit and a huge puddle is right in the middle of the floor. Wife and I had to take off of work and move everything to another unit, After moving everything and seeing the damage to the boxes (One was so wet I could ring the packing paper like a wash rag) this was not an isolated incident this had been going on for a while. There is a small indention in the back of the unit that go down like 2 inches, that was full of water and I see where it had over flowed and spilled onto the foundation of my unit over a long period of time, it was just by chance it over flowed more and the water finally was able to be seen from outside the unit. Though we got a new unit the damage to my property and the furniture we had in there is beyond repairable especially the items that belonged to my mother and I just lost her last December. I know new housing units are going in, All I can say is be careful, We work for the stuff we have and accumulated over a period of a life time and it's all destroyed within a small matter of time. Next step is the insurance claim and to be honest I am not feeling that optimistic especially after the initial call I had with them. Updates to follow.....
Lovely, Friendly Customer Service with a SMILE and a HALF!
Delightful!
Ms. Ebony Rosa is a Champion at what she does! She made me feel Special. And this is my first solo move across country by myself after my husband of 50plus years Graduated to Heaven. She makes me feel, “ YES, I CAN”!
Thank you for hiring such wonderful People-People who give Exemplary Customer Service!
Joyce T.
Ebony was very helpful I RENTED MY SPACE ONLINE WHICH WSS A GREAT EXPERIENCE ! Ebony help e found ny unit and transferred me to another soace. Ebony has been delightful and very professional furing thos whole odeal. Thank you what a Gen !
BEWARE. DO BOT STORE YOUR THINGS HERE!
Initially this placed seemed like a good deal for a climate controlled unit but it quickly turned into a nightmare.
After being in the unit for two months they jacked up my rent by 30% with no notice.
The climate controlled units aren't climate controlled at all. They just have fans. There is no humidity control and temperature control is questionable.
The mobile app is extremely unreliable and if you forget your password it's impossible to reset it due to a bug in the reset process which makes the app refresh every time you go back to it so you can never enter the PW reset code.
Lastly, you can't even get into your unit because there is one elevator and it's broken. So I'm paying 80+ bucks a month for a storage space that I can't access.
Please don't make the same mistake I did. Public Storage is clearly a rookie in the storage space and your things are better off anywhere else.
Ebony! Ebony ! Great customer service, like always. I been with Publjc Storage for about 2 years. She has never disappointed me.
Ebony is fantastic! Working with her as a property manager has been a breeze.
Excellent service Ebony, she needs a promotion
Hola mi amiga Ebony has bien grato. Im a vender working in her ofrece
Ebony was wonderful .
Ebony made this renovación project easy. She had her office read for us to go. Every morning she made sure she greeted each and eveeyone of is. Public storage your have a great one on your team.
Ebony is delightful 😊 she was so helpful and sweet.I know I don't rent at her location. But she asked for a google review and here it goes. Thanks Ebony for being so sweet
Went to Ebony location to make a payment. Boy was that exciting a sight to be seen. But I found her elsewhere to get on her nerves. Ha Ha You can run Ebony but I will find you! Great Property manger !
My son rents at this location Freddy. Every time I come in to make a payment for my son.Ebony is always so helpful. She was able to take my payment today.buy she guide me by name of God to a location where I can make a payment. Ebony is definitely a blessing and a child of God I tell you she is just a beautiful person with a beautiful soul. Thank you Ebony
Ebony, codi, hillary, tiera are the best office personnel and they are very knowledgable of their job. They were very helpful when I reserved my space.
I am have been a public storage customer for many years and this location in particular is great. It’s in a safe location and their exceptional employees specially Ebony and Hillary.
Back again with the CHAMP !! Yes, The champ Ebony. It never fails she’s always on point. Happy , smiling from ear to ear. Glad to be back, Thanks Seb
Property manager Ebony is so funny. Every time I see her while I'm painting the property, she always say something funny. To keep me uplifted. I'm a vendor on the property, and it has been a pleasure to work over here with her.
Ebony was very helpful and receptive to my pre-construction visit, prior to the office remodel. I will enjoy working on this property with someone who is responsive, as I tend to have multiple situations arise and need to maintain open communication between myself and the property manager
Everything I come to make a payment with Ebony. She is always in a good mood. Vibrate, happy,and a smile on her beautiful face. I will definitely recommend this location to my family and friends.
Public Storage your have a GEM on your hands
Thank you Ebony
Ebony is always so pleasant and very professional. I appreciate you taking the time to help me over the phone and un person
Ebony customer service was impeccable.she made sure that I got the price I had on Chance rd.i appreciate her taking the time out to ask the questions she asked me. Everything worked out how it needed to be. This is probably way I ended up here. Thanks Ebony for everything
We just rented this space and the people there were extremely helpful and pleasant. They made our first day very easy!
Jay and Ebony was very helpful ,and pleasant. Property is well kept, office clean. I had a great rental experience. Thank you Jay for your great customer service
I highly recommend Jay! He’s very helpful and kind. He helped us showing us the unit and all the prices.
Ebony was an absolute role model of customer service! Came in with an issue of the website not taking my checking account information. She was able to help me get checked in and set up and was patient with me when I had questions. I'm really glad she will be at the desk if I ever have further questions or issues.
I was missing my wallet and they called me and found my wallet and they were honest and called me and told me they found my wallet and let me know so I could come grab it. Ebony your an angel. Thanks Allen.
Amazing service my brother lost his wallet and they returned it with nothing missing in it amazing service ( Ebony you rock )
The best customer service ever,Ebony, went out her way to make sure that I was able to get I needed, and she stayed late to assist me.
Ebony want very professional and very pleased. I had a 9:30 appt she was on time like me. There I knew this process was going to go smoothly. She acknowledged everyone that walked in the office. Ebony knew I had to be to work on time and she managed that for me.
Thank you Ebony I appreciate your professionalism
All of our stuff was mildewed and ruined. We moved all out ruined stuff out 2 days before billing was due (4th) and we got charged a full month because their billing cycle is on the 1st! Horrible business practice!! AVOID AT ALL COSTS!!!!!
Good customer service at this location. Ebony was very informative
Ebony was amazing
Ebony was very helpful and patient with me. Thanks for the great experience.
Came in to get a parking space. Ebony customer serive was absolutlely great. I will recommrend this location to friends and family. Ebony thanks for everything.
Ebony was very friendly while I was here cutting down the trees in the parking lot at her location. Thank you
Amazing customer services, Amazing communication, Ebony hands down made this experience a walkinthepark.Only if your know.
Ebony was great and friendly and smart and made it very easy for me to access to my unit.
The increase of Rights their leisure. 10 * 20 $153 with insurance. It is steadily increased to now it's 193 and going to 249 next month and this is less than a year.
Ebony made a frustrating situation smooth. Boy did I give her a hard time. I can say she kept her kool the whole time. She did leave me with something. “Treat people how you feel about yourself.” Thanks Ebony and Jeff for everything
Every time we get that call. Ebony is always so pleasant and professional.
Thank you for your professionalism
Had to return again and rent with the NYC property manger. Great customer service Thabks again Ebony
Ebony Is Such a beautiful person
When i see Public Storage i see such a beautiful place and peaceful
I feel so comfortable leaving my belongings at this location ..
She loves her job and she has a strong passion to help people.
I wish i could give her a review with stars that never end.. Please go to this location
She is so awesome
Ebony was very helpful with this stressful process. Currently in 1103. . Had to come in to get another unit. Due to the rate. Thank you Ebony for your help
Ebony ! Ebony ! Ebony !!
She wasn’t here when I first rented. Someone else was. She made this process sweet. When I mean she can turn water into wine.
Boy o boy !! Great service I have three spots now! She talked me into it and I’m pleased with the service
Came in to check the gas meter and the property manager Ebony convinced me to right a google review. Ebony was very sweet and her office was clean
Ebony provided me with excellent customer service.
Miss Ebony gave me a good tour of the space for use and showed me good hospitality.
Had to come over to this location to make payment. Dye to Noone in the office where I rent at. I'm not mad at all Ebony and Milo ser was impeccable.
Thanks
I love this location. I have 4 units here and have always had stellar customer service of the years. Today, Milo helped me secure my 4th unit. She was super professional, helpful and very pleasant to work with. And I have here’s to a special shout out to Ebony who is a customer service queen! Go with Public Storage at this location, you won’t regret it!
Ebony had a great personality and WONDERFUL customer service
Absolutely professional, clean office. Ebony made this process easy and helpful. Have no clue why shes behind a desk but she needs to show people what shes made of
Delightful, professional, just a few choice of words to describe Ebony. I just want to thank her for this experience. This women doesn't belong in public steerage. She need to share , show her power
Ebony was very helpful and professional. She was very patience with me with tge auction process. This was my first time and Ebony made is process fun and funny at the same time
She's a GEM !
Ebony was very professional and helpful, I can by to give and estimate on work being done on the property everything was well neat and organized.
During the 6+ months we had a unit here, the office was NEVER open during normal office hours, always locked with lights off. There was never anyone there, nobody answered the phone. Had to call customer support and they didn’t know why nobody was there either.
5 star service from Ebony!
Great service and experience with Ebony
Ebony and Alan are amazing and they helped with everything I needed! Answered questions and concerns. Very helpful
Great service!! Ebony is amazing I truly appreciate her
Somewhere deep in the slow eternal dance of the heavens, drifts a planet called simple earth, and among its otherwise unremarkable population lives our unlikely hero, Ms. Ebony. Stationed at Public Storage on 680 Piedmont Road, she caters to every material need. I am forever fortunate to have met you and to have been in your good fortune.
Great customer service!!
Needed help with my gate code and Mrs. Ebony assisted me with the app. Alan took me to my unit. Great service
I came in to rent a unit and the front office personnel named Allan was very knowledgeable and professional about the protocols and information. Great service. Clean grounds and unit. Thank you again Allan
Ebony helped and and it was easy and helpful all the way thru. No problems a smooth process. Thanks for the help
Ebony always take care of me and keeps me informed
Ebony , Ron , and Jill awesome customer service. It was a pleasure to come back and rent with Public Storag
Great assistance from Allan and Ebony! Will definately recommend them as your most knowledgeable staff in Cobb County..
Great customers, every time I come here place is clean, Ebony is always professional. Up north to north I can tell she keep it real. Thanks for your service
If you put your stuff here it will be eaten by rodents! They charge you for cutting your lock off then never cut it off. Be one day late and you and all your references will be bombarded by calls. How did this furniture get so dirty and completely ruined! Shame on you public storage.
Upon my visit to public storage, I was greeted with professional curiosity, by Ebony and when anybody I know needs public storage I will recommend Her and this place.
Thank you.
Hi my name is Ivy and I wanted to share how great of a manger my mom is. I’ve witnessed my mom treat her customers with respect and kindness she has shown me how I should treat my clients. #rolemodel
Great customer service Thanks Ebony
Had a great experience at this location thanks to Allan! He is super knowledgeable and friendly. Made the entire process easy. Would highly recommend
Ebony was fantastic! She was patient and pleasant!
I went to my storage unit for a partial payment that went through 72 hours before making me a zero balance I pull up and they have a BLUE lock on my unit. Left messages and finally got a rude female that told me it was my fault when she wouldn’t own the fact that they just didn’t remember my unit, which is fine but why place all blame on me and on top be rude. No apology just all my fault. I will Never recommend this storage place to any person! I called and I was to nice to be talked to in that manor not for 115.00 a month for my unit! Regrets!
Thank you for your services Ebony.
Ebony is freaking fantastic, she's quick, thorough, and friendly to boot. If only I can give 10 stars 🧡
If you are looking for a storage facility, I would definitely recommend this location because of the helpful staff. There isn’t really much to differentiate between facilities but the courteous staff is unmatched! Thanks Ms. Ebony, you are appreciated!
Ebony was very helpful finding a storage near my fiancé.
She also laugh at my jokes which was pretty funny to me. Nice to act see someone in the office. Thanks Ebony
STAY AWAY! YOU'VE BEEN WARNED!!!!
The exterior storage units are absolutely horrible. There is little to no protection for your items due to units having ample room above for ventilation, that (I'm assuming) allows for plenty of debis and blown in leaves to litter unit. I started paying @ 50 per month about 5 years ago....and now 112 for a 5x10...... although they advertise the current rate at $49. I would STRONGLY RECOMMEND not storing any VALUABLE items due to possible loss. My leather couch came out dusty, littered with leaves and pollen, and mold covered. Thousands of dollars lost on couch and years of paying for unit.
Laura was wonderful and professional.
Allen was a great help and was extreme polite and met all our needs.
Customer service agent Ebony was very helpful with us securing a storage rental. She knows her job very well
Ebony is very helpful on all of our visits. Alan is great too. They are amazing people and wonderful to talk to! Out of any public storage I recommend this one.
Thanks Alan and Ebony !! Your knew just what I needed.. came in and purchased boxes and came right back for more. Service is amazing over herw.
Just want to thank Ebony for calling me about my bill.I received a new card and didn't update the information. She definitely reminded me so I could make my payment. Thank you for that I definitely forgot.great customer service at this location
Friendly
Really liked the service and the manager is super sweet and on top of things.
I loved how friendly and helpful bri was she was super nice thank god for her
Ebony and Alan at public storage gave us a tour and they were nice ,funny, and, friendly
Very helpful and super nice
Ebony made the process so smooth and enjoyable!
Walked in the office moody as heck. I was moving fast over talking Ebony. Telling her what I was doing wasn’t going to do. It was just one of this days. What I did say to her one of those weeks. Ebony strengthen me out. Not only did she let me know that I need to slow down . She put me in my place and told me that I’m in control of my mindset. Don’t place it not place I don’t want it to be… I have to give her respect for that. She also called me a bag of NUS!!
When I mean I never heard that before.. We laugh so hard. I’m really glad that I walked in to this location. My reservation was at another public storage. I will recommend this location to anyone. Come in just to get the vibe of Ebony weather you renting a space or not.
She is a whole vibe
Great service Ebony was amazing
Ebony was very helpful and friendly during my visit. She has great energy and it was greatly appreciated.
Darn I didn’t get her name but she was really helpful I kind of get 2 units and didn’t need but one she help me out and took very great kind of me thanks you!
Ebony was very helpful and informative. Thanks for helping me set up my app
Ebony is the best. She was high energy and very knowledgeable. Who public storage could be so fun. Edit. 2years later the unit has TRIPLED in PRICE!!!!
BEWARE!
Ebony was very nice and friendo thank you
Customer service was impeccable
Ebony great help😍
Ebony was very nice and thoughtful wben it came to my husband. He is on crutches and she walked the Ipad out to him so he can sign for a document that he needed to sign for.I would definitely call this outstanding customer service
Ebony was great .. made this move in east fast and sweet. Thanks for the great customer service
Great customer service E int gas veen so helpful during this mo ing process. Just always so gappy when I walk in. Very professional excellence 👏
came to try and find my unit that I did online. I wasn't paying attention and order the wrong one, the ladies helped me out by transferring units. I couldn't be happier with the customer service
Ebony was great, I watch how she handle the customer before me. She is definitely a Gem I must say. Not only did she give me a great deal when it was my time to rent. I reserved a unit with 50% off. She gave me a $1 promotion instead. Wow did I save money YES! and had a great experience with Ebony .
Excellent customer service 5 stars for Ebony
The ladies here are awesome!!!. Me and my husband had a 33-hour drive from Las Vegas out to Marietta that was very stressful .We had reservations with u-hual for a truck and storage. U-haul didn't honor our reservations and ran us around to their five different locations to no avail. And even yelled at us. I wish I would have contacted public storage hl first instead of going to U-hual. U-hual is the absolute worst. Thanks again to the ladies at public storage for making our day better.
Ebony was great a provided great service
This public storage is the best i have tammy and ebony were great trust this is the store you want to come too great customer came in tired left happy
Tammy gave a great tour of the facility and really gave great knowledge on all the rules and security! After walking back in to fill out paperwork our buddy left his butt stains on the counter and Ebony and Tammy brought us plenty of laughter and great vibes cracking jokes making this a joyful and easygoing time!
Ebony and Tammy made us feel welcome and both had wonderful personalities…they helped us each step of the process definitely worth coming back too
Came in to pay my bill with Ebony and Tammy. They made this payment experience really fun. I even got me a cup of HOT TEA !! Thanks again ladies
Ebony and Tammy helped so much! Very appreciated! Awesome service!
Thank you Ebony for calling me to help me avoid a late fee. I appreciate it
Friendly staff came in to make a payment with Ebony.
Ebony was really helpful in this whole process! Thanks for your help!
The property manager Ebony has so much patience with me. She help me with my sister that I lost on the property.Long story but she was amazing with her.She treated her with care.I appreciate you so much Ebony.Thank you for just being you
This is one if the best experience I have encounter. In an auction buyer trust me I been to many locations and different companies. Where there customer service is horrible. I wanted to take the time out to let Public stirage know That Ebony was great and professional. Thanks for making this process smoothly. Be back again
Ebony was so pleasant from the time I came in. We had great conversations when she took me to see the storage space. I just want to say thank you for your customer service
Ebony was very knowledgeable regarding the different units and products. Also very patient. Great customer service!
Ebony was very helpful and knowledgeable. I appreciate everything. She talked and walked me through it all. Public Storage has a GEM on there hands
I have been storing here for a long time. A couple months ago they jacked up my rate buy over 40%. I called multiple times. Could never get anyone on the phone and no one ever returned my voicemails. Also went to the office multiple times and there is always a sign that said will be back later. As soon as I clean out my garage I will be closing out my storage unit.
Nice customer service I would highly recommend this location. Ebony and Yvonne were fabulous. The office was nice and clean the property was well kept. Come on down and rent with these fabulous ladies
Ebony & Yvonne provided great five star customer service. They were both very knowledgeable in reference to the property and products offered on site. Open and honest in every way.
Great place, very friendly customer service. They make you feel extremely welcomed!! Ebony is enthusiastic and bubbly. Has great charms.
Ebony ,Yvonne customer service was really great. They were very patient with me and my two kids. I definitely appreciate them both. Thanks ladies for your service
I had the pleasure to meet Ebony at another property. Where I'm renting at she was really informative. I appreciate the service Tbanks
What can I say, wonderful, great experience. Ebony was wonderful and has a great personality. Laughing the hole time and made the experience great and easy.
Ebony was super helpful and friendly. Definitely will use this facility for future storage.
Ebony is just such a great manager. Every time I come in the office to pat My Bill. She stands up and greet me by my name. That right there feels very welcoming. Ebony thank you for being so pleasant
Ebony Was great I dont speak english good. But she made me feel so confortable while I rented this parking Space With Ebony and Hilary They were so helpful and friendly
Excellent service with Ms.Ebony I went from a 5x10 to a10x10 at the same rate.Thanks Ebony for recommending the accurate size Would need
Ebony was great, very helpful. Clean and secure storage facilities. Thanks
They were extremely helpful any time I possibly needed them! Will def use them again if I need storage! So thankful I found them
Excellent customer service 👏 👌 great experience 👍
Excellent experience with Ebony.Along with funny
Great experience with Ebony,Shannon , and Lisa today. Came in to make a payment and the experience was really cool. Thanks ladies
Outstanding... I'm a longtime customer of this facility, it's always emaculatly clean, Ebony truly cares about her tenants..I always pay my rent in person just to see her. Stay sweet Ebony, I appreciate you...
Every time I come in Ebony always greet me by my name. That makes me feel REALLY welcoming. This young lady always I mean always provide amazing customer service. This location is THE BEST!! Thank you Ebony
Thank you Ebony and Shannon for calling me to remind me of my payment. I truly appreciate it. Every time I come in Ebony is so friendly, funny. I can definitely say her customer service is impeccable.
Ebony was GREAT! She was so nice and easy to talk to. She made it so simple and straight forward. Ask her Ebony
Wanted to thanks Ebony and her coworkers for all the help they have provide us. Great job. Thank you guys for being so helpful since we are in Orlando and moving to Georgia.
Great experience moving, Ebony made this process so easy. She is so delightful, silly , fun ,and amazing. I could recommend this location to friends and famy. Thank you Ebony for everything
Public storage manager Ebony was awesome and very helpful.
With a few hiccups I experienced before my renting of a space, Alex & Ebony made sure everything ran smoothly with my rental process! Thank you for your TOP CUSTOMER SERVICE!!! It was a pleasure working with Public Storage to store my property. I definitely recommend this location for all your storage needs.
Ebony is amazing, when I mean she made it happen for me today yeah she did just that . I appreciate everything you've done for me
Ebony was terrific I was about to move out to another storage company. Ebony called me to let me know that she has the size I was looking for. Came on in and she made this transfer si smooth. Thanks again
Great costumer service ms.Ebony was so sweet and really helped us find what we were looking for great personality, and respectful.