Public Storage Self-Storage Units at 95 Arcado Road NW, Lilburn, GA

Excellent customer service.. Helpful with quick adjustments! Recommended location

Great service.

95 Arcado Road, Lilburn GA The people who manage this place are very kind and helpful. The storage was clean and I am happy for choosing this location. By the way, Public storage app is very useful and friendly

Kenny was really helpful getting my rental unit. He was very professional and courteous. Thank you! -Ron T.

Do not rent here. This is a poorly managed and maintained facility. They will go up on rates without informing you. Management is not helpful. You will not be able to get management help during business hours. Rent anywhere but Public Storage. Again, finding help with any issues is not going to happen, even during normal business hours. Overall, I've had a very bad experience at Public Storage.

Princess is awesome

Excellent service, Easy setup process. Both ladies answered all my concerns happily! Made the right choice storing here .

Princess & Key are some AMAZING WOMEN 💕 They have been a BLESSING to me on today ❤️❤️❤️

Princess was so so helpful and pleasant. She walked me through everything and made it easy peasy!!!!!

Mary was super sweet when we just opened our unit. She was walking the property when we got there and met us by the door. She was very friendly and helpful, showing us where our new unit was located and getting us settled. Thank you!!

I had a very enjoyable experience at this location. From start to finish. Princess was was very friendly , patient and helpful . She went above and beyond to find the best solution to my problem. 5 stars

Bldg door locks don't work

Princess was awesome great customer service, unit was clean with a good rate thank you again!

Love this location! I've had a storage account at this location since May. The property is clean, well kept and the staff this great! Princess is such a sweet heart! Whenever I had/have any issues she goes above and beyond to assist. I'm happy with this location.

Awesome Customer Service

Princess is awesome! Took great care of us! Thank you so much!!!

😊 Princess was great

princess is awesome she always helps me with all my needs

Thank you princess for helping me to try and get my rent lowered you are a nice person

Just went by to pick up items for someone out of storage the storage units smell like mildew do be careful if you rent there make sure you will fully insure for everything

Princess was very nice , she got me in and out great service

I am new to the area and my new place is smaller than my last so I was in need of a close by storage facility. I am so glad that I stumbled upon Public storage. I rarely make a review but after the GRAND EXPERIENCE I received from Ms. Princess I had to share my experience. Princess OMGEE her name definitely fits her! From the moment I stopped in she gave off a wonderful friendly, courteous, and personable vibe. She was funny and has the cutest giggle. If you are in need of a storage space & smile please go and see Ms Princess she is Royalty!!

Princess was Very helpful, did a excellence customer service job and helped me with all my needs.

Miss Princess was very helpful and curtious. Thank so much.

Princess took great care of me. She was professional friendly easy to work with. She has excellent customer service skills. She was very attentive to my needs. I will definitely refer her to my friends and family.

Princess customer service was beyond phenomenal i appreciate the assistance she has given me :)

Princess is always helpful and available

The lady at the front desk is never to be found. She locks up early & arrives late. Somebody please buy her a ⏰️ clock!!!!

Great experience

Great customer service

I started out paying around $56 a month and over the last 2 years they have continued to up the price and now I pay over $100. The staff was nice and helpful.

Fast easy transfer. On-site manager was really helpful

Thank you for helping us find a storage close by

Princess was very knowledgeable and made my reservation seamless

Princess is great customer service

I was looking for a storage unit in the area and this was my first stop. I inquired about the size, cost etc. I spoke with princess, she was very nice and helpful.

Thank you Princess!

I love this location because it’s a nice safe area. The manager is always so helpful and they have a nice app you can use! Update: I had to take my sister here last week and it was an awesome experience again!! Such a smooth process, good service is greatly appreciated when you’re having a rough day!!

Princess has excellent customer service and she is very knowledgeable thanks again this was stressful situation and you made this task easy

The property manager, Princess was absolutely wonderful! Customer service was top notch! Glad to be back at Public Storage again!

Princess was a great deal of help. I really appreciate her for her time and effort. Keep up the good work.

The PM Princess is very polite and knowledgeable. I’m at the property very often and see her out on the property keeping it clean and keeping our tires safe by paying attention to detail. The small nails, really appreciate that! Update:Still pleased with the service and my unit

Princess has great customer service & knowledge our unit building is always clean as well as the property

E-rented, 10x10 inside unit. Very old with a hole in the ceiling insulation.

Great service!!!

Really helpful service, quick and easy!

Great manager Eva helps you out always working on the property cleaning it up very conscientious thank you #update Princess was very helpful with getting a computer glitch with payment resolved

Princess was thorough , quick and very knowledgable with helping secure the storage unit! Highly recommended.

Wonderful, Brilliant...Thank you so much Mrs Britney property mgr and Ms Princess store mgr at Arcado Rd Lilburn. These ladies Rock..!!!

Cute area, excellent customer services,Employee Princess very helpful 🌸

Princess was extremely helpful with my mov-in. J highly recommend Public Storage for all your storage needs !!!

Princess had the best customer service and really assisted me with getting a great storage space. She deserves a raise. I am very pleased with my experience and ti

Great customer service

Princess is so sweet and patient. This is my last month and wanted to update my review she is the best.

Lamik gave me great service

Princess was the young lady the helped me. She was so kind and helpful. She explained everything to me and helped me with my application. She is an amazing soul with a great customer skills.

Had a great experience princess was amazing help me with everything,Great experience

Very pleasant, really informative. Quick and easy. Princess was awesome!

Princess the Pm was great stayed after hours just to get me in a unit thank you for your patience

Princess is the best she helped me out but time with my public storage unit I can’t thank her enough

Princess was great she made sure the space was a good fit didn't have one at her office but got me set up with another ps office thank you

Princess is awesome she helps with renting the right unit very helpful.

The property manager Princess was very kind and helpful.

Princess made the process of getting a unit a very pleasant experience. Great service

Princess was very helpful she help me download the ps app thank you

Princess was so helpful and kind. It was my first time moving and needing a storage unit. I was frustrated all day, the kids, the move and for the first time doing everything alone. Meeting her was the first smoke I cracked in two days. Thanks!!!

Taylor did an excellent job of setting me up for my storage unit. He was professional and very knowledgeable about the fees and logistics of renting a unit. I would definitely recommend you have him set you up for your storage needs.

Nice costumer service at the office all ways trying to help me whit all my questions and needs. Thank you

I was not very happy with this public storage. They kept going up in price. The hours were to short and the manager kept billing the wrong credit card. I finally got it cleaned out on February 21st so I didn't have to pay another 155$

Property Manager Eva was amazing! She held the door open for me to make sure I wasn’t waiting in the rain. She had the answers to all my questions and I WILL come back for all off my storage needs.

Eva is the best ever she has gone above and beyond helping me with whatever I needed ,great personality and very kind, and caring I recently lost my wife and she has helped me your. computerized system so I don't miss a payment iss apam

Every one can have a bad day even customers, Eva made mine better, didn’t set my account up correctly, (user error)! That’s me! Eva however corrected the problem and got the situation handled, didn’t want the storage for tomorrow wanted it for today! Eva was more than helpful and made moving which is always stressful a whole lot better, THANK YOU again so much!

Terrible customer service from Eva. Rude and non-chalant. Should definitely work behind the scenes. Customer service is not her strength.

The property manager Eva was terrific she explained everything in such a detailed fashion she made everything so much easier she helped me in every aspect I needed help in she is a perfect manager and deserves a raise immediately thank you again Eva.

I like the place and Eva's attention is incredible, I sincerely recommend it, thank you

Eva was super nice and friendly, great costumbre service, she have an amazing actitud always happy and smiling 🙏🏼

Taylor was extremely friendly, knowledgeable and helpful 😎

Mary was very helpful with my storage needs!

This is a nice and secure place to store my jetski while I warm my wife up to the idea 😃. The manager, Daija was very helpful and is a step above the rest with her customer service skills. She took great care of helping me with a unit. Clean, professional, organized, and dependable. Exactly what someone like me would in a storage facility. I highly recommend this place!

Great customer services

Eva was awesome she was helpful with all our questions. She made renting very simple.

This review is only because the gate box is extremely annoying!!! The box is placed on your driver side of your vehicle, leaving you to exit your car. I think about my safety every time I'm there. Good storage prices, decent location. Corp plz put the code box on driver side of vehicle it's only logical.

This was my second time using Public Storage for storing my household items /furniture during two very important times of my life. When I was moving from one place to another the Public Storage on Beaver Ruin Road, and more recently, the Public Storage off of Arcado Road (21901) were awesome. Thanks to Taylor who was very hospitable and helpful in securing a bigger unit and also thanks to Eva, the Property Manager who was also very accommodating. They are a great team and if I have to store any furniture again or any household items, Public Storage will be my number one choice!

Eva is so nice. She is always ready to help you with anything you need.

The one star is because its a zero. Too scary and unsafe at night. Poorly lit, something out of a horror movie. The manager Eva is a 10. I ended my storage and moved to extra space, its like night and day too. Very professional and over represents public storage. Like what kind of company has a stellar employee and dumps them in a hell hole facility.

Eva is great. She made my first time rental process very easy. I really enjoyed working with Eva and would recommend others as well Aamer.

Eva is the Best! this lady knows how to manage! She takes care of the facility, and the renters. She is a class act! Would not go anywhere else..

This place is a great place to have your goods...Eva is a great person to work with...she is a great person to work for and very caring...

Eva was awesome. She made our storage rental process very easy and it did not take a lot of time. She has a very great personality. Eva made sure to explain the fine print and provided great information. She explained about the insurance and what it covers. I really enjoyed working with Eva today. Tasha Johnson

Quick and honest sign up process with notable customer service. Eva was very friendly and accommodating.

Eva did a great job with providing disclosure and safety tips. She also advised me to add dryer sheets to my sofa and love seat with the couch covers I purchased. She explained how to use the kiosk system very well and provided us a good fair warning about the tree presiding near the storage unit. I understood her clearly and was able to feel comfortable with my belonging in storage. The storage space was just right and if I reorganize things I may be able to add more items later. This location is close to my family home in Snellville which is good for me. I plan in taking time to look at more houses in the area and try to find a 3 bedroom space for around $1200 or under. Glad I ended up at this particular location. It was a quick process since I did my quote online and only needed to confirm my details in person. All I needed was my ID, Debit Card for payment and lastly, my final decision on if I was okay with the unit. “All of the numbers seemed to align.”

Eva was great and friendly. She got us taken care of with the quickness!!! Def would work with her again

Fast and efficient customer service

Eva give great services answer all questions we had she made the process very easy and understandable. I'll do business this location in the future if needs be. Definitely recommend it!

Awesome customer service Eva is the best. She need a rase for all her hard work!

Eva was very helpful and very nice! Felt very welcomed when I came in and found exactly what I needed!

Omg. Not only do they give you a dirty storage with bugs and spiders with ceiling falling apart...but now they want to raise the price. Not good business!

Tawnie does a great job when i tell u i havent meet no one like her she's great customer service n very nice

Tee was very nice and helpful

Tee was amazing

Tawnie is awesome i love her attitude she makes sure her smile is great she also make sure she takes great care of u her customer service is awesome shes simply awesome keep tawnie love her

Tee is the best

Great service!!

Tee and eva are the best this location is perfect for me

Rent here at this location clean spaces ask for tee she very nice

Tee was very helpful this is a nice location

Manager was very friendly and went the extra mile for me. Thanks Eva!

This location was just what I needed. Convenient and the manager was nice!

Clean and easy to access. I just wish others using it were more thoughtful of others using the facility and leave room for everyone

Facility is right down the road and very convenient to get in and out. Property also very clean!

Great experience. Lady was knowledgeable and showed me the unit before I purchased. Perfect transaction.

Eva was great and a pleasure! Very thorough and kept a smile! She was awesome!

Ms. Tee are lovely. She realy sweet helping me and explain and show me a option. Awesome job Ms. TEE.

I arrived a little before closing time on sunday. The lady in the front was very helpful and patient with me. I would defiantly recommend this location although i almost passed it the first time i went because my GPS did not have the accurate location.

Grate people, nice atmosphere thank for all the help.

I encountered the most helpful person ever. Eva is awesome she made my stay here comfy. Thanks Eva

Eva the Manager is so helpful and made our experience effortless. She gave us great advice and tips for renting our storage unit. I definitely recommend Eva and this location.

Clean and neatly managed facility. Haven't had any mold issues or critter problems! The Property Manager, Ava is the best!! Upon being assigned a unit, she showed me all my options that would best suit what I needed. Ava has been very consistent with communicating with me and has become a great friend! I would recommend to a friend.

Lekendra was very nice and help. She knows her stuff. Thanks Lekendra for your help

Eva was AWESOME! She provided great customer service and a great rate. Storage unit and area is clean. I was in and out in a timely manner. Love it!

Most beautiful attitude I mean this young lady Miss Mathews really should be the owner of Publix toward she's so courteous and mice always there on time I'm telling you the best I will always come back as long as she's there!

Im so very satisfied with tawnie kindness n customer service she was very nice n help me with storage wow i recommend her totally shes great

Great store and the manager is very helpful

I would recommend anyone to this store. It’s neat , staff Ms. Tawnie was very nice and respectable and handled all my needs in a timely manor. I was so happy!!!

Clean & Well maintained facility. Great customer service.

Everyone was very helpful with arranging our storage rental.

Very accommodating to our storage needs. Secure and clean.

Clean storage facility with top notch customer service.

Tawnie is a good worker.

Great customer service. Clean and well maintained facility. Highly recommend!

Nice tucked away facility. Great staff and good location

Eva was wonderful! Always kind and a great example of great customer service!

Nice place

Great place for storage!! Awesome customer service!

Eva is very nice and always willing to help! Don’t miss out on this space! Great experience

Tiffany gave great service walked me to several units to make sure I got what I needed. Very professional, friendly and fast.

Good customer service....clean atmosphere

The storage unit i used was small. Not big enough to fit my couch, tv, and other household appliances.

Eva has excellent people skills and is very organized, very very helpful and with her skills and abilities will excel anywhere, it was a pleasure dealing with her and the facility itself was very accessible and convenient, will recommend this facility to others anytime !!

Eva was great! I went in thinking I needed a 10x10, but with her knowledge and help I got the correct storage that I needed. She was super nice and showed me step by step how to access gate and doors.

Wonderful, friendly staff, made the storage process fast and easy. Thank you Lisa!!

Great fast service. Lisa was amazing and very well organized. She answered all of my questions and was very friendly.

So far it seems like they have great customer service and pretty knowledgeable staff on site. I was really impressed with the Customer Service agent that I used when calling my reservation in.

Eva was most excellent with us. Friendly, professional customer service all the way, she made sure we knew our choices and the contract for use. Plus, its conveniently located. Take advantage of their summer special.

Everything was perfect 👌🏼 Lisa was perfect at giving me the rates and services :)

There's never anyone there to take your payment and they charge late fees unfairly and if you call to report it or try to remove it, the manager is just as rude and disrespectful and very unwilling to help. Not a "customer" driven company at all.

Great rental experience. Lisa was very nice to work with and made this easy to get done. Thank you.

Eva was very helpful in finding what storage space worked best for me.

Lisa is bomb!

It's hard to find customer service near as good as the service Eva provided. We got down to exactly what I needed, processed my storage unit, and I was out of there in minutes with a great conversation to boot, and a great feeling that I've chosen the right place to store my properties. Thank you for your outstanding service but most of all for giving your customers an authentic display of a good heart from a real human being. You all are awesome!

Great job Lisa!

Great staff! awesome property

Raised the rates without telling me so I got a late fee for paying on time but not the new rate and have more to pay every month. That kinda sucks!

Lisa was so helpful! Very easy to get my space. Wonderful experience.

Clean and super nice employees!

Lisa has been a outstanding agent. She is very welcoming and helpful from beginning to the end. Lisa knows her stuff...thank you for making this process easy and seamless. Thank you once again, keep up the great work.

Eva is the best kindest person I ever rented a unit from

Eva one of the best women in the world she will help you with everything in this place look for her 5 star place

Nice service, Eva is very friendly, accommodating and patient.

Eva and Lisa were extremely helpful i would recommend anyone to this location for Public storage. I am a satisfied customer.

Great experience

Eva gave me great customer service at this location!!

The snow plows pushed all the snow in front of the units! How the hell am I supposed to get in? Thank you, lady at the front desk for giving me a shovel to do it myself. This is what I’m paying for? Unbelievable.

I spoke with Eva today and her personality was out of this world, she has very high customer service I would recommend this location to friends and family in a heart beat!!!!

Today, Eva went above & beyond to assist me & deliver awesome service. If I could have given her 10 stars, I would! Thanks Eva, I am truly thankful. Continue being the awesome person that you are!

Great service

They have outstanding customer service.... And a great security... ✌

Eva was a wonderful help to my husband and I! She was able to rectify an issue immediately!

Normal

Eva at the public storage was very very helpful and very professional

I have used this location for 6 years and I have never had a problem. Always clean. Eva has always been excellent. If I have to use them again, I will with no hesitation!!!

Eva manager on duty did a great job informing me of all the offers that's available very pleasant person. Very satisfied with all information she gave. Will recommend to others.

The staff (particularly Eva) was delightful and eloquent, and the place is clean. I am comfortable storing my stuff there.

Eva was very helpful. Great customer service. When I needed assistance Eva was always available.

I had a great experience at this location Eva was very helpful and patient with me. I really recommend this store

Those guys are the best we love them

Safe and secure place to store your property

Bad customer service,

I come here often to make payment for my elderly grandma and for the past few months Bri has been there , she is so kind she always ask how my day is going and she never forgets to ask about my grandmother , and she always have a smile on her face! Thank you Bri for being so kind!

Great service !

I have had a storage unit at the arcado location for sometime now and i can honestly say that I have no complaints. The really nice lady, Lisa was extremely helpful and professional. She answered all my questions and made me feel safe about leaving my property at this location. I would definitely recommend her to anyone who is looking for a storage unit.

Lisa over at public storage is awesome, i just arrived with my brother she really gave us the best customer service we could every have received from anyone today. Someone should send her flowers and give her a raise. Thanks lisa God Bless

The agent was very helpful and very professional

Very sweet person and friendly lady working Lisa

This is a great storage place to store your belongings. The staffing is part of the greatness . If you go to this one make sure Brianna is working. She will make sure your taking care of before you leave . I would like to recommend her to everyone looking for a storage . Keep up the good work Brianna . Hope you get a raise for the hard work you putting in for me and the other satisfied customers!!!!

Miss Eva was very helpful.

Eva is great. Excellent customer service!

Eva, is the best. Great customer service.

Eva is the absolute best. I've never used storage before and was very unsure. She was awesome and very hospitable. Explaining everything and making sure our new life transition started off great! Go see her if you're in the area.

Love the helpfulness of each of the attendants who've assisted me in what began as a rough transition. Having comprehensive explanations throughout the process is key in minimizing such customer service complaints such as billing expectations. Eva (my initial host) walked me through the process, and left no confusion as to what to expect in the current rental as well as plans for additional storage at another location. Customer service is MOST key. I'd give 5 stars, but aside for value for the price, and conscientious service, I did find a few major oil stains in my my unit, which the attendant, Eva, made note of to avoid drama upon my account closeout. Also, I just happened to be placed in a unit lacking power to the overhead light outlet, so I use a battery powered floodlight, but the typical customer may not be so ready. Unlike some other storage facilities, a gate code is generated by the system, thus making it a pain to keep up with yet one more pass code for something, but with my identification, each of the attendants (Eva and Tim) were ready to help get me through.

Eva was awesome today

While renting a storage locker at public storage as I have many times before in New Jersey have never had the fast expedient service from the manager Eva @ site # 21901 . I will recommend this to all my friends that need to rent to come here and deal with the manager Eva it's as easy as buying a newspaper! Sincerely Chris brandimarte ok

We received the most outstanding customer service from Eva at Public Storage in Lilburn!!! Between her and the unbeatable prices, there is no question where to turn to for your storage needs!! Thanks :D

Avoid this place please! Rented a large unit a few months ago at a great rate. Found out today there was a $40+ increase on the monthly charge. Absolutely no notice was sent informing of the increase. The office staff is pleasant. Corporate and billing is the WORST!!!!!!!!!!!!

The representative was very nice and informative

Awesome customer service. Eva kept me up to date in my account it made things easier

It was a great experience Mrs. Liz helped me out a lot. She gave me great information about renting a storage unit. She was very kind and patient with me. And I love her energy she's awesome!

When finding a storage place the customer service was top notch, Liz was awesome....Thank you Liz!!! Juanita Bradford

the personal(Liz) is very professional with her job and very kind person, thanks Liz

Liz did an awesome job helping me out with my storage reservation

I think that this place sucks but they are over charging people and don't what they are talking about.

Awesome experience. Liz, is great answered all of my questions and got me into a good unit and she gave me HALF off rent!!!! I will recommend her to all my friends and family

My husband and I needed to find a good storage facility near our home and found Public Storage. They were so helpful and willing to answer any questions we had. We will definitely use this facility again!

Liz is very nice and helpful, really made the moving in much easier and pleasant, thanks!

I rented a unit at this location at one and i meet liz . She exemplified awesome customer service and helped me get a great price on the unit i rented. If i had to rent another location i would surely go back to this location. I also Love her spirit she encouraged me as well.

I was very well taken care off at this Public Storage facility. Liz was very helpful and was knowledgable in the aspect of all units and renting procedures. Her customer service skills made my decision so much easier to stay with this facility.

This is the second time I have used this location and have been happy both times. Liz was very helpful and friendly. She was so patient with my 4 year old who came with me. Thanks.

Excellent service!! Liz was awesome!

Liz was VERY professional, and friendly. I will definitely recommend friends and family.

I was so very happy to have dealt with Liz the manager at this property. She was very knowledgeable and considerate of my needs. She is a blessing to your company. You guys should be happy to have her as an employee. God Bless

Went in to ask about some boxes and bubble wrap and Jerry was so kind and helpful. Its great to be able to find someone who will take the time to help someone these days.

Liz is so friendly and helpful.She went out of her way and helped me during her lunch.She is an asset!!! Thanks for having her.

Eva was awesome

Public storage was quick and easy....I highly recommend this facility..all the staff was friendly and very professional:)

Service was prompt and efficient. The leasing agent Maya was very accomadating and friendly.

Very patient and understanding. Trustworthy. Every time I go to the facility, its clean, nice and upkept. Quality over quantity

Maya was very helpful and knowledgeable and the property location is very close to my job.

Service was friendly, courteous, and professional. Liz was very knowledgeable and was able to guide me to a storage space more suitable for my needs than the smaller unit I originally planned to get. Thanks Liz!!!!

I had good time here liz is a great property manager she was so helpful in getting me the right size for my things and belongingsvery wonderful spirit enjoyed my time there

I just like to say that I have had my thing in Public Storage for over seven year and Liz have away gave me excellent customer service she has so much patient and think you so much for help me this weekend. I want this review to get to your boss because you are great.

To be fair, when I first moved in I had a wonderful experience. The property manager was friendly and professional. Fast forward three years later and I think it just wasn't her season. Due to an error on the fault of Public Storage I ended up wasting a considerable amount of money. To say the least the PM wasn't as helpful as she should have been. Now Maya was AMAZING! Not only did she not just say "sorry, I can't help you" she listened diplomatically and efficiently handled the situation to the best of her abilities. She wasn't able to solve the problem, but I still think she's absolutely amazing.

The entire experience was a great one. Liz was very helpful and accommodating to my every need. The complete process from reserving online to move-in was simple and efficient. Best of all the pricing was definitely affordable. Thanks Liz and Public Storage……

Liz has great customer service skills...She was very helpful...Great job Liz

My experience here at public storage was great. Liz is very friendly and helpful. I came to inquire about a space for july move in and she gave me all the information I needed. She has excellent customer skills and knows how to help fulfill customer needs.

Great customer service

Liz has always been very helpful. Tries to make sure you are taken care of. units could be kept up better. problem with stink bugs. Problems with lighting,

OMG I Could Go on and on and on About the property Manager Elizabeth. She is the best at what she does. A friend girl of mine rents from this Public Storage just because of the reputation of the staff vs. The other two near by (public storages) The Staff is VERY friendly the property is clean EVERY time we come in. I know when I'm ready to rent out a unit, I'm coming right here! I just wish we had more customer friendly people like Elizabeth. Thanks, Shameka Wolfe

Awesome customer service! First time renter but the property manager there named Liz made it a pleasant one.

Liz is a great property manager. Every experience we have had has been wonderful. She answers our questions and offers assistance when we need it. Great location!

Liz, could not be nicer. She explained everything in detail with a great smile and personality. My move was on very short notice and she had it all under control. She also seemed to be a very dedicated employee. More people should be like her. Sincerely, Gene White

I came to get some pricing information from Stacey at the liburn location and she has done a phenomenal job with helping me obtain the information as far as me moving my item in their unit. I am highly satisfied and greatly appreciate her help.

Excellent customer service, friendly,caring and willing to help out. Elizabeth is awesome! Only complaint I would have is that you cannot drive up to the keypad is is on the opposite side of the car unlike most facilities

I've been doing business with this location for a few years now and I'm very impressed with Liz. She is very professional and if there was ever an issue, she was always helpful.

The Public Storage experience with Liz was exceptional. She is a true professional who knows her job and interacts with her customers in an outstanding manner. She listens to her customers so that she fully understands their needs and as a result she is able to provide the options available to the customer in a concise, accurate, and professional manner. I always enjoy my experience in the office with her. She makes me feel relaxed and she shows that she is dedicated to serving the customer with the utmost respect. Liz represents Public Storage exceptional well. No one can provide better service to their customers. Thanks, for the opportunity to share this information about her.

I've just rented a unit at this location. I rented hear in the past. At that time Liz was property manager then also. She is very helpful and well informed and a pleasure to deal with. When ever my wife or I are on that property she makes it a point to stop past to see if there is anything we may need. There have been other people on the property before( don't know their job titles) that we worked with and it wasn't the best experience. If Liz wasn't on site this time, I wouldn't have rented here. If for some reason she left I don't think I would stay. In this day you do business where you feel welcome not just an account number.

I just would like to say if this will mean anything to Corporate, I have in life meet many people, but my experience at your Arcado road storage has really been a blessing for me. The customer service there is superb. The young lady Elizabeth is always polite and very pleasant to be around. She was very helpful in helping me and my son with our needs. So I just want to thank public storage for hiring people like her to deal with customers when they are happy and when they are angry. Even though we may be upset at times the way she keep a smile and encourages you is awesome. I think the company should do something very special for her as an employee. Just my Opinion< but it's the truth.

This Public Storage has great customer service and they make sure that their customers feel important. Liz is superb in the way she handles her customer care calls and the way she shows concern for her customers. She is extremely polite and tries to work with her customers to find ways and solutions that best fit their needs. I can appreciate being treated with respect and kindness from any place I do business from and Liz's positive characteristics and services to her customers is a rare and she is an asset to Public Storage! Thank you Liz for being one of the better part of Public Storage!

Hello Everyone, I have been with this storage unit over a year now. The customer service is the best. I love Liz spirti! She is always friendly smiling and eager to help. I also love Brian he is such a gentleman. Always ask how my unit looks, whether its clean or do I have some concerns. Keep up the good work you guys, you will not please everyone , but you sure have my blessings!!! Ms. M Butler

Brian was very nice and helpful and he even remembered to call me a few times to remind me to pay my pro-rated bill so I don't incur a late fee. He even called up to the day the fee was due. He is always pleasant to work with. The place is also always clean when I go there. Thank you Brian! Take care. Karen B.

I selected this location to store a classic automobile because it is close to home. I have dealt with the manager, Liz, a little but most of my experience has been with one of the employees called Brian. Brian has been very responsive to any of my issues. He reponds quickly or checks with Liz or even the district manager. Brian conducts himself in a positive professional manner.