10/10 Service!! Nick was great!! The spaces were also really clean and well maintained!
Great building and service! Nick was phenomenal he helped a lot. Would recommend!
Nick provided me with great service and made the process very easy to navigate, I would definitely continue using your facilities!
Its a clean and safe place. I like you cam access the gate from your phone
Nick was very helpful with all the questions I had. Thanks!
Nick at 495 Buford drive was pretty cool
Building looks great had great service! Friendly people! Carlos was amazing and efficient very friendly
VICENT IS THE BEST !! was such a help helping me low my price and solutions that I didn’t know.
Super friendly and knowledgeable.
Absolutely amazing customer service from him his location is Lawrenceville, I really appreciate him for his help.
Very courteous and professional. Excellent employee.
Ms Rose Great Morning service. Fast and polite.. Rent at Public Storage Buford Dr Lawrenceville
I had a great experience at this Public Storage location thanks to Carlos. He was very professional, friendly, and helpful throughout the whole process. He explained everything clearly, options and all, and made sure I had everything I needed. Excellent customer service—I definitely recommend asking for Carlos if you come here!
Sven was very courteous and helpful. He was pleasant and offered support with my questions and concerns. Thank you so much. He helped me a great deal.
Dealt with Sven today. He was awesome on the phone and even more awesome in person
Just purchased a 10x10 unit here Carlos helped me out tremendously. Very professional and helpful with canceling my previous reservations and recommendations on size based off my needs. Great job I appreciate your help, service and professionalism.
Gracias Carlos muy hamable!
Mr.Carlos was a big help in making the process easy! 5STARS all around!
I made a unit change and Carlos, the manager at the lawrenceville georgia location, made the process so easy. I moved to a air conditioned unit and i am so happy. He saw I was moving my items by myself so he came by to check on me and offer help. He keeps the units clean. And they are really budget friendly. Just know what your need is and I am sure they have something that will work for you. Call Carlos if your near lawrenceville. Otherwise get that stuff out of your garage or car trunk and get it into a storage unit. Thank you Public Storage
Ebony is top notch she really helped me and my wife on our storage unit and got us handled real quick one of the nicest worker I have experienced with thank you ebony highly recommend coming to this public storage unit she will take care of you!
Felicia was a very professional and pleasant to talk to and help me pay my bills.
Came here because the uhaul employees down the street were acting like they didn’t want to assist anyone and I’m happy I did. Even with how frustrated I was that day an employee named Ebony dealt with my attitude with patience.
Mrs Felicia showed amazing services #993
Felicia was exceptional and helped me with my situation with a smile and friendly attitude!
Ebony at Public storage on Buford Drive, Lawrenceville was awesome!! She went above and beyond and again beyond to help me out with getting a lock removed from my unit. Good/great customer service is hard to find these days, but she provided just that! She deserve a raise!!
Felicia has excellent customer service.very helpful and pleasant. See is definitely a keeper. See her when I continue to do business with your company.
The agent (Felicia) was amazing. She answered all my questions and was very pleasant.
Felicia was very helpful with my unit and the whole process
Mrs. Felicia was truly amazing and very thorough with me.
Ebony was so helpful! Thank you
I appreciate miss Felicia’s help on the front desk.
The customer service is top notch. The ladies Felicia and Ebony are amazing and so helpful. I've been renting here almost a year. Thanks ladies!!!
Felicia very helpful and on point , thanks alot
I Called this particular public storage because it was Close to my house. Moving is a Hectic Process !!!. But I spoke to a Ms.Ebony on the phone, she quoted me Pricing on Each Unit, knew the exact measurements on the Unit. And Gave me Vital information on Packing.[ my 1st Move]. Ebony was very Helpful and Had A Good Sense of Humor. Will and have Shared my Experience with Others.
Felicia was very helpful and pleasant! It’s nice to speak to friendly people when trying to get information.
-Valerie
I was looking for a specific unit to storage my things… Felicia was extremely helpful and understanding. She addressed all of my questions and concerns and was able to give me a solution!
Great customer service!
Went in to pay a unit and Felicia was so patient with my questions and helpful resolving an issue i was having. Always a great experience in this location.
Katie she is so good at her job I have a wonderful experience with her
Excellent experience with Latifah, she helped me good with the reservation.
Felicia was an amazing help, and very friendly. I recommend you give this location a chance if you need a storage locker.
Maurice was wonderful he helped me get squared away after booking online and then making a big mistake . I loved it and he made my life a lot smoother !!! 10/10 recommend ! He is the best
Felicia was a great help me with all my storage needs thank so much Felicia.
Maurice’s customer service was top tier. Helped me with everything I needed.
I went to Public Storage on 459 Buford Dr., the service was very great. I was able to find the right size storage that I needed when talking to Maurice. He has excellent customer service skills.
Maurice did an excellent job assisting me today. I would definitely recommend this facility he provided a great and easy experience.
Was greeted with great customer service by Rasheeda , such a convenient location to store your items
The young lady who works there I believe her name is Rasheda has amazing customer service skills. I came in just to make an inquiry and she was very polite and more than happy to help me. Her spirit is pleasant and when I ready to rent a unit I will definitely be returning to this location. I hope management is treating her well because good workers are hard to find.
KeAundra is the best thanks for all your help :)
RASHEDA (Property Manager) IS THE BEST!!! This young lady is phenomenal at her job. When I got there, she was on property doing maintenance, and she came up to help me.
While she was en route, another customer came up to the door. He had a reservation for today at another location, but no one ever came to the door. He stated that he was outside of the door, for over an hour.
I let him go ahead of me, as my reservation isn't until next week. Rasheda got on the phone and called that customer's location, and got them to confirm that they were going to come to the door. He left, a VERY HAPPY CUSTOMER!
Now...on to my reservation! I need two 10×20 units to store my non-running project cars. Their property is very steep, and their units have curbs that are 1"-4" tall. Pushing a car uphill and over a 2" lip ain't happening. I was ready to give up, but Rasheda used her critical thinking skills and thought of another location that may be able to help me out. She called the other location and confirmed that they could accommodate me. They said they could, and sent me their way. It also turns out that they are RIGHT AROUND THE CORNER FROM MY HOUSE!
I visited that location and I am all set.
Rasheda needs to be in a leadership role with Public Storage. She provided exemplary customer service, and she represented her company well. She proves that customer service isn't dead.
THANK YOU, RASHEDA!!!
My issue was quickly resolved by the district manager and I appreciate him for contacting me promptly.
Precursor I cannot remember the names but I know their initials so bare with me. I have had storage units elsewhere and this one is by far the best. The staff is so helpful. The manager (R) has a great location! It was her day off and she still answered for the girl filling in for her (L) (she said her primary store was Duluth?) and their district manager C and another woman K, between the the 4 of them they solved my problem and absolutely made my day! They were truly helpful and L did everything she could to make my reservation go well. I feel so safe being there. Whenever I go the property is always nice and clean. I don’t have any worries at all when I go no matter what time of day it is. I have nothing but good to say about to this storage facility.
Kim and Keisha did a very excellent job wit the storage unit the double K&k Way thank u so much
Rasheda is an exceptional person he customer service skills are the best and attitude is always pleasant. Very good employee.
Very clean and affordable. Would recommend this to anyone.