Public Storage Self-Storage Units at 1475 Grayson Hwy, Lawrenceville, GA

Ms. Felicia is the ultimate professional. She’s knows her job well and will go over and beyond to make sure the customer receives the best service. I really appreciate her work ethic.

Felicia was excellent and helped us out tremendously with all of our questions. Would recommend

I have been a long-time customer. I am moving again and decided to use their facility once more. I was greeted by Sven, and I was very satisfied with his friendly and helpful customer service. He showed me a couple of spaces, and while making my reservation and selection, he helped me to complete the rental. I was always satisfied with their facilities and would happily return again and again.

Felicia was such a breath of fresh air I really really appreciate her she's the best.

I left and came back immediately because the manager was so helpful. Parbatee is a spectacular sales person. I chose this location because her.

Super friendly and professional staff that manages this location. Highly Recommended!

On Saturday Jun 8th the gates where not working with internet gate access to several customers and was brought to the attention of grounds keeper on duty Miss Felicia who done all she can do so we whom are experiencing this problem can gain access to our units until this on going problem is resolved. Miss Felicia is truly appreciated for her kindness and fast actions to help us..👍👌

Great customer service love Felicia really happy with the public Storage10

Felicia was awesome

I needed short-term storage. And this location was ideal. I spoke with associate Parbattie, on duty regarding my needs and she helped me find the best option. Throughout the term of usage, I received great customer service from her and the team. I would recommend using this location for your storage needs.

My spouse and I had to find a place to store a few items after a terrible experience at another location. Parabtee was amazing in helping us making sure we understood everything and even waited with us as we learned how to use the app. Definitely calmed us down from our panic. Friendly, knowledgeable, and patient. Highly recommend!

Mrs Felicia was amazing helped me get all setup very friendly and funny like my auntie. Gonna love renting here looking forward to it. 10 stars can't wait to use my new storage space. Thanks Public Storage!!!

The customer service that I received from Felicia when setting up my account for a storage unit for my college students belongings was impeccable. It was seamless and did not take long at all as I was at work using my break to take care of the business. Felicia was very pleasant to work with and she is definitely a people person which is a must when you are working with the public. Would definitely recommend this location to anyone that finds themselves needing storage.

Very friendly, patient and warm welcome staff, thanks a lot!!!

Felicia was very helpful and took care of us quickly!

The high price increase however Felicia provides excellent phone service and was very polite with assisting me with my unit. Thank you

The customer service at this location is awesome! Parbatee assisted me with my unit and made the exchange to a bigger unit seamless. She was very helpful and made sure I got the right unit to accommodate my needs. I would refer everyone to this location based on her customer service alone.

The property manager Parbatee, is awesome. She was very patient and kind to me. She walked me through how to make my payments online and explained the closing out process. I enjoyed renting from this property. Very good customer service, I will most definitely recommend this site to my friends and will use it again if need be.

Upon arrival, I was greeted and shown around the property by Shontil. Shontil is professional and helped point me in the right direction for the storage unit best for me. I was in and out the door in less then 20 minutes.

Parbatee, for senior's great helpand customer service _ storage area so clean- this us my second time at this location-used other storage company and this is the best .

ShonTil and Parbatee was grate in helping me get things set up

ShonTil and Parbatee

Parbatee I love her 😍 she was helpful in Solving my problems

10/10 service. Shontil was awesome and very helpful. Highly recommend renting here.

Son unas personas agradables y respetuosas. Muy buena atención.

Muy buena atención de parte de Parbatee

Thank you Chantelle For your super fantastic service! I pulled up at the last minute and she waited and got me all squared away. Thank you so much.

Felicia was so very helpful. She was very polite and extremely helpful

Excellent experience..... Will use again. Ms Felicia is wonderful 😊

Me Parvati was a great help in accessing the size of space I needed and navigating the rental process. Excellent management and customer service. I will recommend the location

Parbatee is very helpful and very pleasant person to deal with!

Parbatee, was very helpful

Parvati was very friendly and knowledgeable I would definitely recommend public storage at 1475 Grayson hwy

She’s very helpful and made my experience wonderful. It took her only few minutes to help me and made my rental easy. I will patronize anytime.

Ms Parbatee is very kind and helpful and excellent at customer service, I recommend my friends a d family already and had a good experience

They are truly amazing storage space very helpful very clean wonderful lady who name is Felicia here to help you out with everything that you need

Parbatee, did a great and customer service was amazing. I would recommend this location to anyone!

I called and used the telephone representative to set up my unit. I gave her my information and informed her what I was moving (this is my first time using storage). I informed her that I was told to get a 10x15 by my father, however she insisted a 5x15 would work. I arrived to the location and the location representative (at the time) asked me did I actually want to see it. I checked it out and it was too small and narrow. I immediately needed a transfer because I was moving my stuff the next day. The transfer couldn’t be done at that time and day and I had to do it the next day. It wasn’t their fault, so I understand. The next day, Parbatee (property management) and Felicia (property management) were so understanding and helpful when I had to come back up to handle the transfer. Although it was stressful in the beginning (not being their fault) they smoothed everything out and put a smile on my face. They listened and understood which makes a big difference in a stressful state of mind. Outstanding customer service. I would definitely recommend this location and storage especially if a first time user. Just go through them instead of the telephone representatives! Thank you ladies!

I had a wonderful experience with Shontil at the storage facility. She showed exceptional customer service qualities that truly stood out. Shontil was not only very nice and patient but also incredibly respectful professional and helpful What impressed me the most was her understanding and patience when I had to call her back on several occasions for being behind on my storage rent. Shontil didn't adopt an aggressive approach; instead, she patiently waited for me to clear up my balance. This level of compassion and professionalism made me go on google and write this long-winded review, In summary, a well deserved 5-star. 👍

Shontel was extremely helpful and friendly. Great customer service!

Parbatee is an awesome manager, she have been very helpful in helping me navigate the rental process

Felicia is so nice and understanding I have never seen someone like this before you guys are so amazing keep up the good work

Came to see a couple of units, was greeted by excellent customer service from the property managers. Lovely women you should definitely rent from this location !

Ms.Parabeet was super nice and very helpful. We got the size unit that we needed right away. And it was very clean. I would definitely recommend this facility.

Parbatee is so nice so professional!

This place is being rebranded to a public storage same place as it was before new name

Ms Parbatee is Exceptional! Every time I have an issue, concern, or just a question she makes sure to assist. Her customer service is why I continue to do business there.