Public Storage Self-Storage Units at 4205 Bells Ferry Rd NW, Kennesaw, GA

Hillary was a big help

Hillel art was helpful

Hilary & Jill are THE BEST!

Ms Hillary was a huge help! Was very knowledgeable and got me right into a space! Highly recommend!

Beware I moved out after the first of the month which was the 5th they charged me for the whole month which makes no sense. I never heard paying rent for a space you have vacated this make know sense at all. Why I didn't have to pay for the whole month when I moved in.

Very great service! We’ve been using public storage for 4 years now and today I just got another space. Tracy and Hilary were very pleasant, attentive & welcomed wit me great energy (we love good customer service!)

I had stuff stored there.

Hillary is an asset to your company! GREAT CUSTOMER SERVICE *****

Regina is absolutely amazing!!! Super helpful and nice!!! Hard to find good customer service normally these days but Regina is absolutely amazing!!!

Great help and super easy. Was very overwhelmed with my situation and Regina helped me so much. She made me feel more than welcome and made my situation so much easier!

Regina was amazing! She went the extra mile and showed me my unit and everything! Incredible person to work with!!

Regina was such a big help in assisting me regarding my storage needs and answering my questions !!! Her customer service has been very refreshing especially with the way things have been in society after the last few years! I am so pleased and thankful for her assistance and way she did her job ! She was a blessing to my day !!!

Went by to see Ms Hilary she is always a pleasure to see .

The keep your stuff for ya.

I needed to make account adjustments which I could have done with the app but I enjoyed going to the location. I recommend them when u need to store yo stuff 😊

I needed to break the padlocks on my unit after losing keys and replace with a new one. My experience working with Hilary and Regina to work this out was seamless. Great customer service and they were also very helpful and warm.

The best in the business!

Hillary was very helpful

I love the convinience provided by their mobile app and renting the unit was super simple. The app allows u to set up auto pay and open the gate remotely. My only gripe is that I can't access my unit 24hrs. It seems like a pretty self sufficient place that I'm sure is being monitored by cameras 24/7 so I'm not sure why they close it off at 9, but other than that Public storage has been a great facility to work with and I would rent from them again in the future.

Andriel was so nice and professional she got my space at the rate I wanted to pay and it was so nice and clean there I recommend everyone go to this location.

MS. HILLARY IS SO AWESOME, SHE WAS VERY PATIENT AND I REALLY APPRECIATED HER HELP.

Im already renting a unit at this location, and plan on getting another passed by earlier today and saw the unit next door is leaving and thought it would be great to get another one close to my unit. Andriel went above and beyond to help me with what I needed and gave me good instructions on how to get the storage unit once it gets vacant I really appreciated her help and am looking forward to getting the second unit .If yall need any help moving in ask for Andriel she's the best !

Bri and Hillary, were accommodating and friendly. Both are knowledgeable and were able to explain everything so that I could understand. Great place, this is my second time renting.

Yvonne at this store is very good very help. Very clean place I in joy talk to her about the place very clean and she is so sweet. Very helpful about get my stuff in her place. Of business. Thank u so much Yvonne

Nice and professional and friendly

Denean, the person we found to help gets 6 stars. The process and trouble before we found her knocks it off the 5 star experience. My daughter graduated college and needed a small space. She rented a 5x5 and when opening the door found a triangular shaped spot that was worthless and impossible to store her stuff in. She tried to call and no answer for 30 minutes. On a Sunday no less at 3:30pm. So she rented a 2nd place on faith Public storage would reimburse the first. This 2nd spot was a 5x10. She opened the door and another TRIANGULAR shaped spot? What in the heck ? Also unusable to fit mattress or other items she needed to store.....she had to get out of town that night and our rental truck was due to be returned. I called another place 30 minutes away but they closed in 45 minutes so we started to head that way (note all the time the office phone was not being answered). On the way out past the office, I saw movement and stopped.....Denean answered the door and was super helpful from the start...she had been with another customer and unable to answer the phone before, but now took us back to the 2nd spot and said oh no, and immediately called a supervisor and got my daughter upgraded to a 5x10 box shaped unit and indoors! For the same price, perhaps a few dollars less, per month! It started out very frustrating and Denean was able to make it right in no time at all. Thank you to her for saving the day!

Gated and open, but limited climate controlled units

My experience began kind of frustrating as my first unit was super small and triangular and not the size of the online rental. We went to the front desk and Denean absolutely saved the day for us. She did everything in her power to get us a new unit set up and when that unit was smaller than listed too she shared our frustrations and without question was on top of getting it fixed and us set up with a perfect unit in ac. Denean made my experience at Public Storage fantastic even with all the issues that came up. She also has a wonderful sense of humor and was a joy to be around.

Mi experiencia fue muy buena

Great customer service love to visit to make monthly payments

I have nothing but wonderful things to say about this storage facility location. The grounds are well lit and clean. The location is ideal with easy access to 575 and 75. The facility is tucked in behind the Starbucks which is nice. I particularly like Ashley who rented to me. She is always happy to assist me if I need it and has a stellar personality. I look forward to seeing her smililng face. It will light up your day.

The staff Is amazing. However Public Storage prices are insanely high now though. I moved in last year and paid $178. Has increased to $213 since the beginning of the year. Otherwise a clean and secure facility.

Ashley was amazing and great customer service!

The lady at the counter was very helpful with the process of getting a storage unit, answered any questions I had. Overall she made the experience quick and painless while making sure I was informed about entry/exit times, location of my unit, insurance etc

Vita was amazing! She took care of all our needs and helped us as the rent was increasing and we have been a loyal customer with multiple units and on autopay. She was a joy to talk to and made things so smooth!!

Ms. Vita was such a great help and very kind to assist on my navigating how to get a storage unit.

Quick and excellent service. Vita is very outgoing and provides perfect service with a smile!

Ashley and Lenssa are extremely helpful every time I go.

Awesome service !!

Ashley went above and beyond with helping us find the right storage unit.

Ashley and Vita were extremely personable and helpful. I would definitely rent another unit here and would recommend to anyone looking for staff that care about their customers.

Please go and see vita she awesome and great person. Love her energy

Ashley showed me several units to help me find the right size for an upcoming move to the area. She was very helpful and on point! Would highly recommend stopping by for your storage needs.

Ashley and Vita are two of the BEST humans God ever created. Their hearts are filled with Love, Happiness and Joy. Please, take good care of them, because you will not find too many people like them, AMEN.

I've had a storage unit here for over four years and never had any problems. My son rented a storage unit closer to home and within two weeks had issues with rats. Needless to say we are cleaning and clearing everything out of his unit and moving it here. Very helpful and professional staff .Would recommend

Spoke to Ashley over the phone she was really informative and nice Great experience

Called for info regarding a storage unit, availability, sizes and rates. Spoke with Ashley on the phone. She was very nice and super helpful.

I was so stressed out when I walked in the office of this Public Storage office. I know I was sent here by the Good Lord because He knew Denean was running this office. The service here is phenomenal and I am so grateful that I listened to my spirit and came here. If you need a place away from home to storage any overage then I highly suggest this place. Thank you, sonja barnett

So far so good!

Ashley has been terrific! Any time I have a question she gets right back to me with the answer. She is always so nice and professional. Would recommend this location to anyone!

I rented a RV storage space here for 2 years. The storage was nice and easily accessible but in that time my monthly rental went from $150 to $295 basically increasing a little every 3 months. There really is no appreciation for the customer or valuing loyal customers that pay their rental on time all the time. I could understand some increase for sure but somehow a 100% increate in 2 years seems like Mob money not rental

Customer service here is top notch. Ashley helped me rent a unit, she was fast and friendly. I will definitely be recommending to my friends.

Ashley is the bomb

Great customer Service. The manager, Cindy goes out of her way to explain the process and make sure you have the right storage space for your needs. The facility is clean and well maintained. I was able to purchase everything I needed to make my move easy.

Real friendly, nice unit and very helpful. Thank for that. Highly recommended.

Ashley was great! Quick, well-priced, and easy.

Wonderful, amazing and friendly very helpful acomadating & welcoming Property Manager Ashley is great helpful and friendly she goes above & beyond to assist customers definitely DESERVEING OF A RAISE!

Increasing storage prices to more than 20% monthly while unit is being occupied is not cool at all. I understand inflation but an increase of more than 20% is just absurd!

The ladies were incredible and the process was extremely easy.

Great people at the 4205 Bells Ferry Rod location! Helped me tremendously!

Super friendly and helpful. Explained everything and reiterated safety/security measures. Very pleased !

Great service and highly recommend to other's

Ashley was very helpful and knowledgeable to the space that I need just by the items I described would be stored. I will most definitely tell my family and friends to store here. P.S. What brought me here was the company I'm employed with stores here, so I come over often.

Very nice manager,Good place to store things.

Fantastic check in experience, Ashley helped us work everything out after a 1000 mile move! Unit looks great!

Sarah at Public Storage Kennesaw, Ga is a dynamic and awesome employee that provided us with top notch Exceptional Customer Care today! She was a manager from another local Public Storage facility who came over to this location in order to take our payment and get us access to the storage locker we purchased in an online storage locker auction! She was professional yet fully human and attended to our needs with swift and no problem attitude. She went beyond the call of duty to insure that we were taken care of rack step of our way. We want to say thank you for such a job well done today! Cudos to Public Storage for having such a wonderful young lady working for them in this capacity. What had already been a long day before we arrived at Public Storage was made brighter and easier with Sarah's help. Thank you Sarah! You will be happily remembered by all of us at Southern Poultry Service, LLC!

Well maintained and secure property.... Property Manager is awesome knows what she is doing

Property manager is great high recommend this property.... Amanda can definitely help you with any storage questions and very friendly and knows what she is doing and has all the moving hacks and tricks to make sure your items stay in good condition while being stored...

Great property location and friendly service! Very helpful and clean property very well managed

Property is very clean and well lighted especially at night makes it feel a lot more comfortable to go into unit! Property manager seems to always be working hard on keeping property up

I rented a storage unit 5 years ago from this location and my experience was wonderful. This is an update of that review. Today I had occasion to rent from this same location again. Due to COVID, I interacted with "Miss K (Kylana)" at the Ridge Rd. location via phone. She was SO HELPFUL and I can't say enough about the lengths she went to, to help meet my needs. She was able to take care of me and I was able to finish my reservation for a unit, online. Shout out to Kylana for exceptional customer service. Very grateful for your help. (February 3, 2021) Theresa gives exceptional customer service. She knows her storage facility inside and out. She is able to give good advice on storage units and goes out of her way to accommodate everyone! Her expert knowledge is second to none. Very clean facility and easy to navigate facility. Can accommodate smallest of vehicles to large fifth wheel moving vans. Well done Theresa! (March 2016)

Came in to look at a space and immediately decided to rent it had a good time discussing the details with Amanda !

Shout out to the property manager for helping me decide on which unit would work best for me. She was very helpful and very honest and didn't try to up sale me and very friendly. I love the location of this property and how secure it is. She is definitely the type of person I would recommend going to if you need to find a storage building she knows her stuff and keeps things interesting.

Insufficient lighting inside, you have to walk pretty far for the motion detector to turn on the lights. Makes no sense stopping by after work as it seems I'm always rushed as though a paying customer you cut off time is early, 9PM, which I just don't understand. In the midst of all that, the monthly cost went up by %15. I wouldn't recommend to others.

Great customer service excellent lovely I love to do business there And I am sure I will keep my business there Tank you so much for that lovely customer service

Sarah made my day when she called about my license i had lost. Thank you so much sarah, you saved a life today!

Amanda was a great help when I visited this location. She was professional and courteous which influenced my decision. I'd definitely recommend this location to anyone searching for a storage unit

Great experience Amanda was excellent and help me know everything for my storage needs

Best public storage location! Very clean property and Amanda in front office is very friendly and helpful and definitely knows what she’s doing!

It stores things

Amanda and eveny did a great service and really friendly would come back again.

I will say that the Public Storage staff was on point. I went from Bells where it was close too .I went to Abrinnna location she was very helpful and nice Then I was sent to another location Piedmont. Where the manager Ebony was fantastic. I rented the unit with her. Just to know that this company has outstanding employees The staff was on point. Even though I had to drive to different locations. I was very pleased with the service. Thank you ladies

Amanda deserves 10 stars but 5 is all I can give !!!

Amanda was amazing. She knew everything and she made me laugh. Thank you!!!

Sarah was extremely helpful in assisting to figure out my family's needs. Plus she was extremely paitent with my to little kiddo's while we got everything set up. I would highly reccomend this location to my friends and family. When it gets closer to Christmas i might even get a second smaller unit just to use for pre holiday storage.

Excellent customer service!! I highly recommend this place to anyone!

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Curtis was awesome. Friendly nice fast service with a 😃.

Excellent customer service! I stored my items here for 9 months and all the staff I encountered was always friendly and had the biggest smiles when talking with me and my family. If ever I'm in need of storage again I will use this Public Storage. I highly recommend this location.

Awesome staff. So helpful. Great customer service. Big shout out to Sarah! Thank you!

Joanna is very sweet and helpful and was a pleasure working with her.

Thank you Cindy for always smiling and helping me anyway you can. Much appreciated

Great service from both Cindy and Joanna. They made the whole experience super easy. Thanks ladies!

Thanks for all your help Cindy. Will definitely recommend your location

Great service & easy rental process. Thank you Cindy

She was very professional and nice.

Nadia and Cindy are absolutely great and treated me nicely. These ladies are the best

There are a ton of Public storage places around, and they all serve the same purpose. However, customer service is huge to me and I will forever be a customer at this particular location all because of how friendly and helpful Cindy, their associate there, was. She immediately greeted me, made me feel welcomed and acknowledged. She helped me with ease and remained so kind through our whole interaction. Thank you for your wonderful customer service Cindy!

Cindy, thank you for the smile every month when paying ...! It helps more than you know!! 😉😜✌🏻❤️

I had a wonderful experience at this location with Cindy! She was extremely helpful, friendly and had wonderful customer experience! It really makes a difference as a customer to have someone great you will a smiling face, make you feel important and have all of your needs taken care of! Will be returning to this location because of this!

I stopped in to inquire about storage and pricing. Cindy was so kind and helpful. She was very knowledgeable and patient with me and all my questions. Will definitely use this location if I decide to get a storage unit. Thank you Cindy!

Cindy and Jorge were super helpful today and helped straighten out all of our four units we lease at this location. Both were very pleasant and knowledgeable. Highly recommend this location due to excellent customer service. Bettra Rodenbaugh, Integrated Home Solutions.

Great location. Clean and secure. Office staff is always happy to help with anything. Thanks Cindy! Highly recommend

Cindy and Jorge were both so kind and helpful. They made the whole process quick and easy. Thanks guys!

Had a great experience here! Office and grounds were very clean. Cindy was very helpful and professional in getting the unit I needed.

Marlena did a great job at showing off the different storage spaces and helping me decide on which space would work best for my stuff.

Marlena was very helpful in making a change to a larger unit. She was polite and efficient in completing the paperwork and thorough in explaining it. She took her time to show me multiple units until I found the one that was just right.

I had a great visit and Celeste was very impressive and answered all my questions with a smile the entire time great job Celeste.

First time renter, great help from Celeste in selecting right size unit and getting it rented!

I came in to get a storage unit and compared to life storage and others around I am very satisfied with how easy and hassle free the whole process was. Along with best price around they also had the best customer service. Marlena was awesome and I would definitely recommend that you come and ask for her she will hook you up. Thanks public storage

I had the pleasure of working with Marlena. She took FABULOUS care of me and helped me find the perfect unit for my needs! If you come to Public Storage, be sure to ask for Marlena! You will get nothing but the best if you do! 💗💗💗

Marlena she gave me good information about the storage. She is friendly and she helped me with the process of doing the paperwork. Very good at her job.

Marlena was very pleasent and professional . she helped me find the right fit for my treasures. She was very passionate about every detail. Thank you marlena

Marlena was great and so helpful. I definitely recommend using this facility. The grounds are clean and facility is very nice. I also that is is kinda hidden and nobody would even know the place was back there!

Had a great experience checking in with Marlena. She was very helpful with the whole process.

Marlena was very helpful, very friendly, and very professional. Marlena made the process easy.

Marlena was awesome. She was very helpful and responsive. We really appreciate her help!

Marlena was SUCH A BIG HELP. Great customer service and great conversation! Thank you so much Marlena! :)

Ebony was great I seen how she was handling the customer before me. I must say she knows her stuff . Thanks Ebony for your service

Ebony customer service was great. She was very friendly and informative. The lady she work with was just as nice. Thanks ladies

Been customer 15+ yrs... now storing RV...personable services Marlena was very sweet..works really hard!!!

Very helpful and help me find the right unit for my needs.

Not me i havnt been here at all.

Marlena was awesome! She was thorough and very friendly. I would recommend 100%.

Excellent service Theresa she very nice and good listener.... nice place

Theresa was the absolute best!

Public Storage is great, and Theresa in particular there is fantastic!! She helped my get a quick and secure storage space for my vehicle and helped us resolve a paperwork problem in no time. Thanks Theresa and all the staff at Public Storage for all you do!

Outstanding process and info provided when renting our unit. Very nice and knowledgable staff. Abena and Marlena were great!

Theresa is the best employee i have ever met. I would recommend her asmanager at any unit. She is awesome best friend in the world

Teresa was extremely nice & very down to earth, such a good soul.

Theresa is amazing always pleasant and ready to help with all your storage needs makes you feel like family! Every time I have a question Theresa and staff work hard to please me and my qwerty ways 5 star service!!

Teresa at public storage is the best she has helped me a numerous amount of times she's a awesome person and she helps anyway she can so if you need a storage unit come to public storage at bells ferry and ask for Teresa she'll do you right

Abena and Theresa were awesome! Great service! They helped us get the right size storage for the best price. Will be returning.

me and my roommate were desperately looking for a storage space. Abena and Theresa displayed such great customer service. Provided us with a great price, along with a great space! definitely will return.

Two star.. NOT because of the staff the staff is amazing no problem there..but the problem that I am having is why my payments fluctuates?? please help me understand that!! I go to make a payment expecting to see the amount that I’ve seen for the previous months, now jump forward to the next month it’s spiked up to $15-$20 like really!!! Why is that? am i missing something??

Excellent 5 star service by Theresa! I have had 2 units there for many years. Theresa is always accommodating and helpful. She made the transition in and out of my storage unit easy. I would highly recommend using this location!

Came back to use them again after a great experience last year. Abena was the property manager who assisted us. She was great, super attentive, and informative.

Haven't been here a week ago. But I ho

Moving is extremely stressful and it certainly was a relief meeting an expert who knows the storage business well. Theresa was extremely helpful in ensuring I had a success path in determining the correct unit size. Her location did not have unit size I needed but she assisted with finding another Public Storage facility that could accommodate me.

We have had a unit here for several years. We have dealt with Theresa and she is the absolute best. Her customer service is awesome. She will go above and beyond for her clients, with Theresa she will always make sure you understanding everything, she is a great asset to Public Storage.

We were using uncle Bob's where everything is available. We used this facility because of the convenient location. We were assured that dollys were provided therefore we did not purchase one. Two dollies for over 1200 units. Staff will not provide another dolly because one was stolen. Would like to update here. All of our possessions were destroyed with mold. We had a climate controlled unit and insurance. Insurance capped out with $150 in damages for mold damage,so it doesnt matter how much was ruined. Also, most items were irreplaceable items from our deceased loved ones. Military flags, award ribbons, dress blues, furniture, tapestries, baby items from our children that passed away. All destroyed. Save your time, money and memories and go elsewhere.

Theresa was very good service would recommend her to everyone

The property manager, Theresa, made the process of moving in so easy and stress free. Even when we realized that we needed another unit, she quickly accommodated us. Theresa was polite and professional and made us feel like our business matters. What a concept! Public Storage understands customer service and I highly recommend them.

Theresa was great and very helpful. Made the whole process easy. I wish all my experiences with other companies were as pleasant. Thanks Theresa.

Mrs Theresa is super nice and great to work with! Made getting a storage unit super easy

Theresa was very helpful and got us the perfect unit for what we need.

Theresa has always been pleasant and has customer service skills that go beyond

Theresa and Abrima were a big help closing out my unit. Painless. But Theresa helped us plan storage over the last 4 years as we moved out of a big ole house, into a small apartment, then back into our new home. She has been incredibly positive and made us want to work with Public Storage. Many Thanks Theresa.

I have had multiple storage units at this location over the course of 15 years. It is a great location that provides good proximity to Atlanta with prices that are much more reasonable than those inside or near the perimeter. The facility is well kept, the units are clean, and the staff is very helpful. Theresa is great to work with and always available to help should you need it.

I had a wonderful experience with teresa she was very professional and kind she WENT OVER AND BEYOND I could not ask for a more sweet person thank you public storage

Superb service! Both Abrinna and Theresa were delightful individuals to deal with. They made the process easy, painless, and enjoyable. I would highly recommend their services.

Thank You very helpful. Very nice person

Theresa

I could not put it into words on how incredible the customer service at this Public Storage was. Mrs. Theresa has set the bar so high for what i expect whenever it comes to customer service. She made the entire process as simple as it possibly could be. Whenever I was moving my items into the storage unit, she even let me borrow her own personal hand truck at no cost. She has had the greatest attitude and kindest heart. I would highly recommend using this Public Storage facility. The service is impeccable.

Theresa was a great big help to get me into my unit.

Theresa is great. I have always found her to be very professional and helpful

Theresa was very helpful and professional! Highly recommended

Ms. Theresa assisted me when I purchased a monthly storage unit earlier this week. She was very professional, honest, nice and overall awesome! Her customer service was impeccable on explaining the entire process of renting the unit! I recommend everyone to rent their location. Thank you again!

Rented space from Pam at this location on 2/17/19. She was very professional and listened to what our needs were. She was very thorough and personable. I greatly appreciate Pam....she was great to work with!

Theresa is fantastic! She is always pleasant and happy to answer any questions and address any concerns that may come up. She is professional and welcoming and I am extremely happy with all of the interactions I have had with her. The rest of the staff are extremely helpful as well and I am certain it is because of Theresa's wonderful example as a manager.

This place is absolutely great! The customer service that Theresa and Angela showed me and my husband today was outstanding. They were both very friendly from the moment we walked through the door. Theresa is very knowledgeable and really knows her stuff. We will definitely recommend this location to all our friends and family!!

Theresa is the best. She goes above to make sure you are taking care of. Awesome customer service.

Theresa and Kayla were great and gave me awesome excellent customer service will recommend

Theresa and Kayla are awesome great friendly service

Theresa an Kayla were great very helpful I recommend this storage to everyone!!!!!!

Clean and well run.

Theresa was very helpful and knowledgeable it was a pleasure to have her help me. Also a pleasure doing business with public storage

Theresa was fantastic and helped us find exactly the right size of storage unit that we needed. I would highly recommend this facility to anyone.

The manager is Teresa and she is great, I also worked with Kisa and they both know what to do about everything, I am pleased also with the property and glad I chose this one

Theresa and Kisa are very professional and kind.

Theresa and Kisa are so helpful and nice.

We have rented here for more than a year and always received excellent service. We recently took out a second unit and the normal manager was on vacation, but her replacement Pam was very pleasant and helpful. This is a secluded location but very convenient to the interstate. Very happy overall.

Great service!!

Ok

Ms Theresa was very helpful and professional!

Theresa was very polite and helpful she made my experience very delightful and made me feel right at home would highly recommend you use this storage place for your needs ask for Theresa

Theresa is amazing and always friendly need storage see her goid customer service

I worked with this Public Storage Facility and Pam assisted me in obtaining a unit. She was very knowledgeable and professional and answered all my questions. I would highly recommend them.

Theresa is AWESOME! We didn’t need to ask questions because she explained it all so thoroughly. She assured us our property would be well looked after with gated security. She walked us through the variety of units to help us choose the best one for our unique needs. She walked us to the unit in advance so we would be assured of the adequate space. She explained the billing cycle, contract details and on and on. She has restored my faith in excellent customer service. I wish she could be cloned and placed in every business. She made a happy “me” today. Thank you Theresa. Stay awesome.

Theresa is so awesome, my wife and I needed to store our things and she helped us with everything . My experience was made so much easier thanks to her.

Theresa is awesome. So glad I decided to store my things here. Great place I recommend this place is awesome. Keep up the great work Theresa.

Theresa was super helpful and the staff was very nice and the facility was very clean and secure would recommend

I am writing this review to acknowledge an exceptional person. Her name is Theresa. Over the years of using this facility I have found that Theresa is ALWAYS helpful. No matter the situation or concern, she does her very best to try to help. Theresa is a very dependable person. Her work ethic is commendable. Theresa deserves a much noticed incentive to reward her for her hard work. I get it, It is her job...But, when a person goes above and beyond what is required and expected, it needs to be acknowledged and certainly noticed. I always look forward to seeing her when I pay my bill. Theresa is professional. Theresa is definitely a asset to Public Storage. If not for her, I would choose a different business for my storage needs. Sincerely, Margaret J Melton Customer - many years!

Theresa Excellent Bill & Judy

Theresa. Very delightful, helpful and polite.

Theresa was very nice & helpful. She made the whole process easy.

Theresa was so amazing! very friendly, professional and helpful! I highly recommend this location! Thank you Theresa!!

Nice place, repeat customer. Shout out to Jo!

Shoutout to Jo for helping me get a great storage space for my new furniture! She was really helpful and pleasantly witty! She made my experience quick and easy. 10/10 would recommend!

Mrs Cindy and Mrs.Theresa were very helpful and friendly.

Thanks Jo for helping us.

Sarah was the Manager on Duty and she was filling in for the Manager that was off for a few days, but she was well informed about the Unit I wanted. All my needs were taking care of and every question I asked, she knew the answers, so I am Happy I chose Public Storage and this location! Thanks Sarah!!

Theresa and Kendra were had spectacular customer service and helped out so much

Needed a place to store our home until we moved. Great location, super customer service. Never crowded and access 24/7. Would absolutely use it again!

Amazing service! Theresa took excellent care of me. Clean and convenient storage.

Doing business with Public Storage on 4205 Bells Ferry Rd, Kennesaw, GA was a pleasure from the first phone confirmation of my reservation to sitting in their office and signing the paperwork after a long move from Florida. The pricing is competitive, the unit is clean, but I'm writing this review because of Theresa. Theresa was my contact person from the beginning reservation to the day of our rental. In addition to being professional, she helped us confirm we had the right size unit, and she made us smile when we were haggard from moving. No one thinks of having a good time renting a storage locker, but Theresa did make our experience fun!

Love the air conditioned units.

Theresa was fantastic getting me settled in. She answered all of my questions and had me worry free about moving my stuff into a locker. This was my first time getting any sort of storage and she made it extremely easy for me. THANK YOU Theresa!

easy to use storage

Theresa was awesome. Great asset to company. Very thorough, very friendly and very helpful, especially to senior citizen.

Teresa and the entire staff at the public storage in Woodstock is very friendly, knowledgeable and very pleasant to deal with ! Hands down best costumer service anywhere!

Laura did a wonderful job when we rented a storage unit.

Laura helped me find a storage space despite being very busy with other customers and not having a reservation. I was even able to get a great deal on my storage unit. She was very friendly and patient despite having technical difficulties and dealing with a high volume of move-ins/outs due to it being the beginning of the month. Would definitely recommend!

This is my first experience with renting a storage locker and I have to say that it was a lot easier than expected. Theresa really went above and beyond to get me situated and into my unit in a timely manner. The facilities are easy to access and the property is clean.

Theresa was great, easy to talk to and very informative. She actually pointed out a few aspects of storage that we hadn’t even contemplated - or realized. I appreciate her candor and dry wit as well because that’s my style. Good Job Theresa!

Theresa absolutely served us amazingly well. Really made it an awesome experience. Thanks Ashley/charles.

Theresa and Laura did great. Save me $.thanks

Theresa was super knowledgeable and professional. Got me setup with the unit that fit my needs. Thanks so much!

Theresa/Laura are awesome individuals. Keep up the great work Public Storage.

Theresa was was very prompt, informative and thorough as usual. Very pleasant. :-)

Erica and Theresa were awesome!!!! They were kind, helpful, and fun to work with!! I highly reccomend!

Theresa has been helping me for quite a while now. She is always professional and treats me like a friend. Thanks for being there for us.

Very friendly and helpful. Theresa helped is.

Theresa was so easy to work with! She was professional, knowledgeable and made the whole process of renting painless. The property is an older property, but is well cared for - clean and tidy - and I am happy to store my belonging there.

Our first time renting a storage unit. Kendra was extremely knowledgeable, kind and comforting during a really trying time. We will always recommend the Bells Ferry place.

Very easy setup. Friendly staff.

Theresa and Jo are amazing. They were so helpful and very friendly. Took time to make sure our needs were met and explained everything. Great customer service.

Theresa and Jo are fabulous and have helped us with our storage needs go see them they are awesome

Rates are hood, staff is also friendly and get to work with

Jackie was excellent

Theresa gives the best customer service I didn't rent there but my family member did she was amazing treated us like family made our whole experience easy and will definitely return if in need of storage thank you for having such and exceptional employee if you need storage be sure to go see Theresa

Theresa was amazing would give her a top ten rating highly suggest her

Theresa was awesome!!!!!!!!!!

Storage spaces are good. Contracts are always a little shady and fees twice now have not been as advertised.

Theresa - Absolutely fantastic customer service. Made me feel no pressure whatsoever for renting a storage unit, took me around the lot and looked at multiple units until we found the best one with no hassel. Superb!

I AM SO HAPPY WITH THE SERVICES I RECEIVED FROM JACKIE SHE WAS AWESOME!

Very clean facility... But don't be fooled by the slightly better price. They are gonna get every penny you thought you had saved. Sold with a smile. As well as your ability to access your unit late is not an option unless you go through their "secure" facility through the big hole in the fence in back!

Professional service by caring people.

Theresa and Mariah are awesome very helpful and friendly

Secure and safe, but they raise your rate at will and that is not right.

Theresa was a hoot!!! Love her personality and she was very helpful. She explained everything very clearly. She made this a fun experience and the new employee, Marian, was very pleasant as well. Great decision hiring her.

Theresa is a very nice and friendly public storage representative and has always been there and assisted us for the things we may have needed on time.

Theresa property management is agreat manager for the bell ferry location.

Awesome, courteous, service orientated location. Operated well, maintained well, very friendly and professional staff including Teresa

Theresa was excellent and very professional need more employees like her

Theresa was awesome very helpful

Enjoyed both, Theresa and Kaitlin, they were very friendly and made sure my needs were accommodated. They also answered all questions. Overall, I enjoyed their service. The transaction was smooth and quick. Great job.

Love Teresa in the front office. She is always there to take care of what ever you may need & offers a friendly face every time you visit! She knows her customers by name & face. Rates are reasonable & I know my belongings are safe at all times.

Tiwauna was wonderful to work with great customer services

Outstanding service, clean facility, easy to utilize. Absolutely awesome.

First time using a storage facility. This team was absolutely fantastic, efficient, friendly, and easy to work with. Can't say enough about how awesome my experience was.

Theresa was the best to work with today. Very helpful!

Joe was really easy to talk to..Great service..Thanks

Friendly workers

Ms.Theresa was very thorough and knowledgeable about the different sizes , the way to store items and knowing about the climate control was very helpful.

Jo was awesome and funny! Great place with everything you need to move or store items

I highly recommend them. Teresa was so helpful and nice. Truly a pleasure to do business with her!! Thanks for everything!

Teresa was excellent in assisting with the rental of the storage unit. She demonstrated great customer service skills and a pleasant personality. I would rent here again.

Theresa at the Bells Ferry Public Storage is an absolute superstar! When we moved into our unit last year she made everything a breeze. When I was trying to move out movers didn't show and show stopped to check and make sure I was ok after sitting on my truck a while trying to figure stuff out even had a few suggestions to help! Finishing out was very easy with her and she made sure I was well taken care of. Thanks a ton!

Jo was an awesome help today. Made our move in stress free and fun!

Theresa was such a big help!

Jo is fantastic.Such a sweetheart and a great help. I found everything I needed and she answered all of my questions.

Jo was so friendly and knowledgeable.

Buy the extra insurance!!! I went to pick up my futrniture and the unit was flooded. Looks like the water came in from the back of the unit. My fairly new sectional sofa was soaked and started getting mold. All my mattresses, dining table and many boxes were also ruined. If you don't buy additional insurance you are out of luck even though it was based on a defect to the unit. If you choose this location or any other I strongly suggest you buy the additional insurance.

Joanne was awesome! Will work with them again!

Thank you Joanne!

Very friendly, affordable and safe. Theresa is amazing!!

Theresa is such an awesome person. She has the greatest personality. It would be nice if everyone was like her!!!

Jo and Makena were very helpful and answered all of my questions.

Makena is the best! She helped me through the process quickly and efficiently and made my stressful moving experience a little easier to handle with her funny personality. Very professional and helpful. Very glad I came to this location!

Had a very urgent situation come up and have heard great things about this place. I was very pleased with my expierence and all the help from Makena! She has great customer service skills, had answers to all of my questions, and let me know everything about the facility and my unit. A bunch of thanks go out to you Makena!

Makena was a great help!! She has excellent customer service skills and gives detailed information about my unit, payments, and what to do it I have any further questions or concerns.

Easy to use, clean, and nice staff.

Theresa was very helpful in getting me into the right unit quickly and efficiently. Very good experience.

Excellent customer service and easy process!

Theresa is fantastic! She helped me from day one with providing accurate information and advice on the best option for my needs. She was flexible and understanding when issues came up. She tirelessly keeps the property in great shape and there were always carts available for checking out. I recommend this particular site as I was satisfied overall. The rest of the staff is also friendly, customer focused and patient. Thanks for a great experience.

Theresa and Curtis was great and customer service was awesome

Theresa was helpful, meticulous, detail-oriented. Cleaned up a messy bathroom so we could use it. Thanks, Theresa! Storage is convenient, well-lit, and air-quality controlled.

Joe was great help. Great storage for business or personal property.

Jo and Desi are awesome. They made my experience very informative and we're a pleasure to work with. The units are nice and there's good security. I feel safe leaving my items here with them :)

Jo took excellent care of me, this being my first storage unit, I wasn't sure of what to do, but she took wonderful care of me and I couldn't be happier!

I have been a custpmer here for about 3 years. Teresa has always taken care of.my customer needs in every way. Great employee.

Jo was awesome. Very pleasant to work with.

Jo's customer service was very good.

Theresa was very helpful and personable. Made the move a little less stressful.

Theresa was a pure delight at this location. I left the state due to an emergency and she made me feel at ease. I returned 7 months later with storage in excellent condition. Great to come back to see Theresa's smiling face again. Thanks again😃.

Jo was so helpful and fast. And she tolerated my chatty children like a champ! Thanks

Theresa was the best!!!!! Very nice, helpful and made the process very easy

Theresa was the best ever. Very friendly and informative.

Joe and Dessie were very helpful

Theresa, she is so nice and always has a smile to greet me!!!

Theresa was fabulous..informative helpful and professional with customer service would recommend this location to family and friends..thanks for everything.

Theresa always has a smile on her face and is always so polite and did a great job in helping me get my first storage unit!

Desi and Jo were super helpful. After I bought my packing supplies, they helped me pack it up securely. Above and beyond customer service. Thank you!

Theresa and Desirae are great! Give them a raise ;)

Desirae and Theresa were very friendly and helpful with helping me obtain a storage unit for the first time. Incredible staff here and I would highly recommend!

Moving out was swift and effortless and Joanne was so sweet and helpful too! Really appreciate her!

Super helpful friendly and accommodating! Great specials online!

I highly recommend Public Storage 4205 Bells Ferry Rd Kennesaw, GA 30144. The staff is great and will go over and above to meet your needs and make your experience a great one. I always felt comfortable with the security at Public Storage and my things were in excellent condition when I moved them from the climate control unit after 5 years of being in storage!! The staff is excellent and it was such a pleasure to do business with Jo on Saturday November 5, 2016 when I moved my things out. Can't say enough nice things about this facility. Thank you for great service!

I love Theresa, if it wasn't for her calls I'd have 100 late fees

Good customer service! Always polite & knowledgeable.

Staff is very helpful (Jo and Teresa). Facility is easily accessible, clean and convenient. Would use again.

Joanne, was a Sweetheart 😊😊😊

Tearia is fantastic, she navigated me through the whole process

Theresa has always provided service above expectations. She even stayed open late to help me! The location is very well kept and clean. Would and do recommend to friends and family.

Theresa did a great job! She's super sweet! The company is very great! Thank you for your help!!

Very pleased with the customer service. Jo was awesome

Great service from Jo she found the unit I needed and upgraded me with no hassles.

Teresa and Otis was great. Would come back again. Outstanding customer service.

Theresa and Joanna where awsome. Everytime I come in they answer my questions and generally care about how you are doing.

Jo is extremely friendly and I love her smiling face and happy attitude. Very helpful! Made moving so simple!!! Recommend to all my friends!!!

Seccurra, was a giant help with our family. We had to move an existing storage unit to a larger one and she was an invaluable help to us. We had a wonderful experience and would whole heartedly recommend this storage facility to anyone needing this service. Thank you Seccurra!!!! WE SO appreciate your invaluable help and patience!