Jeff is a good communicator and worked hard to ensure I understood the process and rules. I needed options and he delivered. Good job!
They have been great to work with! So helpful whenever I call and renting my space was easy.
Tabitha is wonderful. She has helped me several times and always with a smile.
Best storage place I've had. Clean, well-lighted, always have carts available. And the people are really helpful!
Quiet and clean. Great place to atore your posessions.
Jeff had excellent customer service and was extremely helpful! Definitely a good asset to the company!
My experience today at public storage was phenomenal to bit was able to help me.Get my rent lowered back down.Appreciated very much.Oh she's so nice my day
Seriously over priced and they lied and told me I was REQUIRED to have the $15/month insurance instead of allowing me to opt out. I saw the exact same storage unit in the same facility for half the price and they did not care. They then significantly increased the rent after 3 months and 6 months with no warning. Also the first month free is not free. They charge you all kinds of fees. And if you don’t live in on the 1st, guess what, you still have a full months rent due again on the first of the month regardless of what day you moved in. It’s a lying marketing tactic. Go somewhere they are honest, transparent, and care about doing the right thing by their customers, not here. Plus there is literally no parking and no room for moving trucks trying to load and unload.
7366 Friendship Springs location
Front desk clerk “Nick the amazing”
He walked me through everything, answered all of my questions and explained contract in very a professional way. I had a great experience and would recommend this location to others.
Nice and clean. Very friendly and helpful staff. I highly recommend them.
When my wife and I walked in we were not sure how the process worked. Nick was very friendly and and explained everything to us. Nick was very helpful and I really enjoyed talking to him. Thank you Nick for all of your help. This PS is highly recommended. One thing is better running carts, some of them are hard to pull/push...
If you want a facility that will give you a deal to move in, then jack rents up through the roof, then this is the right one for you. I started at $84 per month for a 10x10 and in 3 years, they increased me to $219 per month. It is a clean and safe facility though.
Jeff is such an asset to your company. He was very personable and professional during my rental. He answered all my questions and I had a lot of them. It’s so nice these days to have great customer service and Jeff is a great example of that. Thanks!
We rent Two uniTs from Public STorage Friendship Springs Road, and Nick is awesome he helps my family Take The Hassle out of Moving by Taking Care of all the small details that you do not have Time for or want to deal with when Moving! THanks, Michelle
Very good place for storage
Jeff is very helpful answers my questions
Very insightful
Very clean and well kept
Jeff is the property manager and he always takes care of any issues that I have.
I am so glad I found this great location/facility for my new move to Flowery Branch. Great rates, very clean, but most impressive is the great manager, Nick! He provides outstanding customer service, is very attentive, professional, and cordial. I have used a few different self storage companies over the years; this one is by far the best experience I have ever had! It was the only non-stressful part of my transition to a new area. Thank you Nick. It is rare today to encounter such exceptional service.
Excellent experience setting up my account and getting my unit. Nick was more than exceptional, knowledgeable and made doing business the way that it should be. Great employee and I appreciate the service!
Great place to store your items in. Nick the property manager keeps the place very clean and is very informative with renting units and the property. Thank you for your great customer service
It was time size down. Thanks for Nick it was easy and painless. He was kind, Pleasant, along with great customer service. He answered my question.
Thank you Nick!!
shout out to the people at public storage they have the best storage and most awesome employees
Nick was incredibly helpful and friendly upon arriving for the first time today. He showed me to the unit, ran me through the logistics and gave some good tips. Facility is clean, safe, and perfect for what we need.
I used the facility for a week, there is an on line move-in special for 1 dollar down and 30.00 for first month. The facility is extremely clean and there are bath rooms on premise; dollie's, and hand trucks. There are numerous floors levels, elevator, and locks comes with unit. I met the manager and Jeff, they were very friendly, and professional. Everything can be done online.
The facility has gotten much better recently. It feels cleaner. The interactions that I have had with the new management, Nick Johnson, have been wonderful. I appreciate that he is not only very personable and professional, but feel he takes pride in the place he works and wants to make it better for everyone. Thank you for the movement forward.
Nick Johnson was so helpful with getting my units transferred great customer service and friendly give him a raise my other experiences here have been not so great but nick was able to resolve issues other workers could not my past visits
They offer a great introductory price, but every year it goes up over 20%
STAY AWAY! Giving one star because zero wasn’t an option. Rudest owner ever. Apparently his time is more valuable than yours. Go elsewhere.
Nice facility. Helped our granddaughter move.
Over here at the public storage on flowery Branch MS Tabitha took great care of all the problems that I was encountering. She was awesome and I would recommend if you live around the flowery Branch Georgia area please use this storage facility, it is one of the best.
Never answer's the phone and front desk always empty.
Customer Service is a disgrace. Since Juanita is not seen at the front desk anymore, whenever you are in the area and stop by to pay a bill or find a space to rent these front desk clerks are absent for over an hour or more, and the door sign is saying "we're open." Many times I went there other people are waiting. I'm here now since 4:15 p.m. it's 5:15 p.m. and no one is here. A silver Honda car license RUZ5195 in front of the building parked in the parking lot. It's just a shame.
if i could give negative stars i would, they are incredibly underprepared and over priced, one of the workers even tried stealing $80 from me when i tried to buy a new lock. i do not recommend this storage place to anyone you are better off keeping your stuff in a basement somewhere honestly.
Went to the office yesterday to get some info on storage and the facility. Brandy was amazing. She took me on a tour and showed me everything and gave me great info. She greeted me with a smile as soon as I walked in. She talked and laughed with eacher during the whole visit. I will definitely be storing here in a couple of months. Brandy made me feel so comfortable and welcome. The faculty was so clean. That's something I look for when I do business with a company. Thank you brandy for a great visit yesterday.
No excuse to not have someone there DURING OPEN HOURS especially on a Saturday. No carts where available, no one answered the phone, no one on property. Completely unprofessional. Plenty of other people where there and upset no one was there to let us use the carts. And if the only staff member needed to leave during lunch, (which no one was there for over an hour) then put a sign on the door. What’s the point of saying your open just to not be there?
They go up on rent every six months be careful!!!
If you are moving things into storage there are no carts available after hours. I guess this is to keep people from moving out without paying. But the attendant leaving could have offered one . The world we live in.
Charge Way TO MUCH. HIGHEST PRICE IN TOWN ELEVATOR BREAKS AND YOU GET TRAPPED ON UPPER FLOORS
If I could give 10 stars I would. Let me start off by saying this my first experience with storage units, and I’m impressed. Very clean, lady at front desk was so friendly and helpful. She went out of her way to make sure we were able to get things unloaded easier, by providing us a cart to use. It makes all the difference when you experience great customer service! Please whoever sees this, if you could pass this along to the lady upfront, would be greatly appreciated! Thank y’all for a great first experience!! 😊
I like the fact that the place is secured and you have to have a code just to get into the building