Public Storage Self-Storage Units at 4475 Satellite Blvd, Duluth, GA
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x10'Online only price$ 24/moSmall 5'x10'
$ 24/mo $31Best Price Label
- Inside unit
- 1st Floor
4'x5'Online only price$ 25/moSmall 4'x5'
$ 25/mo $34Best Price Label
- Inside unit
- 1st Floor
5'x5'Online only price$ 26/moSmall 5'x5'
$ 26/mo $35Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 33/moSmall 5'x10'
$ 33/mo $43Best Price Label
- Outside unit
- Drive-up access
5'x15'Online only price$ 50/moMedium 5'x15'
$ 50/mo $66Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 98/moMedium 10'x10'
$ 98/mo $131Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 98/moMedium 10'x10'
$ 98/mo $131Best Price Label
- Inside unit
- 1st Floor
10'x15'Online only price$ 108/moLarge 10'x15'
$ 108/mo $143Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 139/moLarge 10'x20'
$ 139/mo $185Best Price Label
- Outside unit
- Drive-up access
10'x25'Online only price$ 212/moLarge 10'x25'
$ 212/mo $283Best Price Label
- Outside unit
- Drive-up access
11'x40'Online only price$ 315/moLarge 11'x40'
$ 315/mo $420Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Duluth
Resources from the Help Center
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Duluth Storage Units Near I-85
Public Storage in Duluth offers affordable self storage in a handful of different sizes for folks looking for extra storage space northeast of Atlanta.
Just off Interstate 85 at either the Steve Reynolds Boulevard or Beaver Ruin Road exits, this facility provides outdoor storage units with drive-up access and indoor storage units with hallway entry, ranging from small to large. There are also enclosed units big enough for vehicle storage and the manager of this location lives on site.
Local homeowners know how fast sports equipment can pile up in the garage. Whether it's golf clubs for days spent on the course at Berkeley Hills Country Club or baseball, softball and field hockey gear for games and practices at nearby Pinckneyville Park, all of it can fit nicely in a 5x10 storage unit at this nearby location so it's out of the way at home.
Residents living in the apartment complexes along Satellite Boulevard can declutter the living room or master bedroom with the help of a 10x20 storage unit to hold an extra coffee table, TV, bookcase, mattress, dresser or just boxes of clothes and personal belongings.
For even larger loads, a 10x30 storage unit offers enough storage space to fit everything inside a five-bedroom home.
Roughly 20 miles outside of Atlanta, it's usually a bit easier to find some extra space in Duluth, which is why families and local businesses continue to move to the area year after year. When the need for a bit more space, whether at home or in the office, comes up, head over to this Duluth Public Storage for cheap storage rentals 7 days a week.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 342)
Miss Mary was very helpful and kindful
Used the location for 2+ years with no complaints. Decided to vacate at the end of the month and Ms. Mary was extremely helpful and professional throughout the whole process.
Today, Mary took especially good care of me and my boyfriend so we could put things away for a move we were very excited about. She was attentive and didn’t stop trying to help us through the wonky storage unit.
All have to say is that Mrs. Mary helped us get our storage. She was very nice and polite she was also very polite. I’ll give her a 10 start. She the best
Mary such a lovely soul, all she do is help you , with this kind of customer service won’t get out of here 🙌🏻 I’ll recommend this place 100%
Geesh I did a feedback and lo and behold my payment went up almost $100!!! They really don’tcare nothing about you! I wish the owner was as kind hearted as Latoya! She’s the only good experience out of this whole deal! I can’t wait to remove my things from this overpriced storage my goodness!! I’m literally paying rent!!!
Mary Ferguson is the best attending person that I ever met
Came in today and Latoya and Britney were very welcoming and helpful. Their service definitely makes me want to stay with Public Storage. Thank you ladies!
Mary is very professional and fast. Great customer service. Can't be beat.
Mary was kind and very professional, helpful too.
Latoya was a great help she made it happen quick
Very Nice Professional Staff and Very Accommodating!
Nice staff but storage unit so expensive.
It was nice and clean. The only thing I didn't care for is that you have to put your code in to get out which becomes annoying
Ms. Mary at Public Storage was great! She helped me get my unit same day with no problems! Was very thorough and even walked me outside in the hear to show me my unit and show me how to use the lock! Loved her!!! Thanks so much Ms. Mary!
Ugghhhh. Nightmare. My unit is under a birds nest. Property hasn't been cleaned in months. I couldn't get a clear path to my unit because of all the bird mess.
Mary was very good and helpful Renatinho storage space
Very nice customer service, Mary has a great smile and good customer service skills
Mary was such a big help and she had a lot of patience with me!
Mary was my sales representative and her customer service always makes my day when I came in to rent my unit for the first time she answered all my questions and assisted me with a tour and when I was just coming in to pay my monthly payments she was always so nice and supportive to the time I moved out she was sad to see me leave but I will always remember her great customer service and if I ever have to rent a storage in the future I will remain at this location just because of Mary Thank you Mary for all your help I appreciate you
Mary is so helpful and help us find the storage that fit my need. Excellent customer service and patience with me. She is awesome!
Great place! Latoya has the best customer service! Highly recommend.
Not professional at all not in the office to handle the day to day business total inconvenience
Great customer service. I was very impressed . The staff went all out to satisfy my moving needs. They even showed me how to set my phone with account number and gate code . You guys are the best. Thank you so much Cgravitt
Mary was very helpful today and made the process quick and easy thank you
Paid on the storage unit over the weekend and Here it’s Monday evening and no on has made rounds to remove the lock when units are paid on very disappointed it’s 7pm and the office is closed did anybody do rounds Monday morning concerned tent
Mary was very helpful! Excellent customer service
Mary did an excellent job, she was very helpful. I really appreciate it
Mary was very helpful she is awesome
Mary was great! She will make you laugh! She is very knowledgeable and they have very good rates! Definitely worth keeping your stuff here!
Excellent customer service from latoya . She excceeds all agents i have come in contact with since i started using public storage more than 10 years ago. Great job latoya.
Mary is very nice and helpful. As a first time renter, I asked tons of detailed questions and she patiently answered them all and even provided more insights to me. Top quality customer service and I highly recommend this location.
Excelente servicio, muy amigable la señora Latoya muchas gracias
Mary was awesome!
Never never never heard back from the manager .office staff was to close out my unit when we moved out and I was still charged the next month I drove by 8 times before this was resolved . Never heard from manager but Y least my funds eventually were credited back
Great service for a great space
Latoya is a great asset to the company. She assisted us in recovering our passcode to enter our rented storage with enthusiasm. Definitely provided a great customer service! Thank you
This storage unit is very professional and always on business please come here
Latoya helped me today and she was a pure blessing!!! I will define be renting from her from here on!
Wonderful experience. Carmella the customer agent was very knowledgeable and helpful Thanks public storage. Keep up the great work !
Latoya is always nice & polite.She is also very helpful with a bubbly attitude.
Love Ms Latoya on statelite Blvd. She friendly and great service always making sure that consumer are happy and satisfied. Thank you for great service.
Toya was very helpful and very polite!
This a very nice location and very clean and Latoya is very good at what she does and is knowledgeable
I highly recommend this place. Customer service is A+!!! They were very helpful when I called. Especially their associate Latoya, and she was so polite and very helpful!! I asked 1 million questions lol and not once did she get irritated with me and she answered every question so kudos to her! But the customer service here at this place is awesome!
Michelle was amazing walked me Around to see the different units. She provided great customer service and assured me a clean storage!
Latoya is such a lovely person with great customer service.
Latoya she is doing God jod in May problem unit #130
Latoya was so nice and helpful with EVERYTHING. very good personality and really welcoming. Gave my day a sense of calm between the moving
Estoy muy agradecida con la atención en publix Storage con la atención de LATOYA muchas gracias!!
Ms. Latoya handled my rental very professional and very couteous. She is very hard working.
Great customer service from beginning to end , From Miss Latoya ,4475 Satellite Blvd. Duluth ga, Relocating made us feel welcomed and relaxed ,She listened to what we were wanting. Terrific response to question and concerns, great communication. She is really informed and goes the extra mile at every stage. THANK YOU SO MUCH !!
It takes two people to open my door. For $500 per month...I want my door fixed. It's terrible. My access does not work to open. I have to enter code. There's never anyone at office.
I went There and my experience with Lou I was amazing. Thank you Lou for your help. God bless you.
Lou was Fantastic !!!
Mr. Lou was such a wonderful employee and so very helpful. Even when the customer service was not helpful nor cared my frustration on transferring to a bigger unit . He went above and beyond . And not to mention has such a kind and warm personality.
My first experience was truly amazing. Latoya is a wonderful working employee she’s helpful and caring. I can tell my things are in safe hands.
My experience with this public storage was not great at all. On different occasions, they added a separate lock to my account and they also increased my monthly payment for no reason till I complained about it. Latoya needs to learn work ethics. She’s so rude
Very helpful and great service
Donald and Lamiiko were very helpful. I had an issue and the resolved the problem quickly and efficiently. I look forward to doing business in the future with the both of them. I absolutely recommend the customer service from Donald and Lamiiko.
Latoya and Latrice were outstanding, thanks 100%
Great Customer service.. Latoya was Great!
Came in and spoke with a Ms. Latoya. Very pleasant, respectful, courteous young woman. Took care of all my needs in speed time. I will definitely recommend others
Latoya has been fantastic, going above and beyond. Very satisfied. Thank you
Awesome!!! Customer Service Latoya!!!!!!
Latoya was phenomenal!! She was so sweet and very helpful! Quick easy process.
Latoya is amazing employee, she was helpful and kind. By her working there i know my things are safe and in good care.
The process was easy from beginning to end. Michelle & Luis was phenomenal. They both was very helpful and informative A great experience. Thank you .
Excellent customer service! Michelle was awesome! She understood and listened to my questions with a professional attitude and smile...
Was very appreciative & helpful..shoutout Michelle was the best<3
Latoya is a joy to work with and assisted me until my issues and concerns were handled correctly. I appreciate the true act of customer service. It’s rare these days. She deserves a raise in all seriousness. Thank you Public Storage
Latoya the manager at this location is amazing and gives excellent customer service and she is very knowledgeable and helpful. She is an asset to this company and her service alone has motivated me to keep using them.
Amazing customer service, i know my things in storage are in good hands. Good pricing and cleansing in the build. Helpful employee
Me and my fiance were looking for a storage! Amazing customer service at this locationnn!! seriously the besttt! He greeted us with so much life in him! so kind and super mega helpful with everything! He answered all our questions and showed us around! handss downnn THE BEST SERVICE! such a great attitude! looved it! such a blessing that we went to that location:) recommend 100%
Syamara was very helpful today with everything we needed I hope I spelled her name right if you want or need good customer service she’s the one to talk to thank you again for everything.
I was serviced by Lou! Property looks well managed and Lou did awesome with helping me finding the perfect unit at the right right price!
Lou was very helpful and informative. He gave us excellent service and even helped us get a better deal for a storage unit. I would highly recommend this place especially for the great staff and service.
Lou was very pleasant and very funny. He had great customer service. Got me what I needed at a great price. I would definitely recommend this location to others.
Affordable and the location is good.
Amazing customer service at this location. Ask for TISHUN If you are looking for a storage in this area please please contact and rent from this location!!!!!
Ms. Tishun has the best customer service I have ever seen. I will continue to storage my belongings here.
I love this storage place here. Ms. Tishun puts the icing on the cake . She was very knowledgeable about the storage all my questions she answered with a smile on her face. I just rented here and will be here for awhile .. Amazing Customer Service!
I was in need of a storage quick for a unplanned move I came across this public storage and so glad i did the lady Latrice who helped me was so sweet she made my experience delightful what a kind soul she is we need more customer service people like her in the middle of this Pandemic!
Tishun is amazing! Very friendly, professional, and informative!
The property was clean. Tishun answered all my questions as she showed me to my new unit. Always a pleasure to do business with her.
Tishun is amazing she walked me around the property answering all of my questions I had. Great clean property amazing customer service. Thanks
Joyce me dió muy buen servicio y muy amable 😀👍👍
I had the most awesome experience with Ms. Tishun on yesterday. I came in very confused about the size and how much would actually fit in unit and she helped me find the perfect space. She was very patient with me and I mean very patient with me 100% perfect customer service.
The best public storage hands down. Tishun had great customer service,very knowledgeable, and gave me good advice on what other items would be needed to keep my items in tack once again best all around.
Tishun was very helpful and made it quick and easy to rent a storage unit!
Tishun is very helpful and super fun to be around .She walked me over to were my storage will be . Great customer service all around
Old and roachy
I will start by stating that trying to find a storage facility is very stressfull especially with short notice. However, Tishun has made my job so much easier. Her professionalism and customer service were amazing! Very clean storage units! Thanks Tishun for being extremely helpful and making my rental process an easy pleasant experience...
Tishun was a big help finding me a storage unit when I really needed help. She is a professional and has excellent customer service, would most definitely do business at this location in the future. Thanks again for all your help Tishun!
She is a very beautiful person and very professional with her work !
Great customer service
Many people mentioned already but, i have to do it again. Tishun, she provided amazing services. I and my wife had stopped to look around the storage to check the price, and we overwhelmed for her positive energy. So we decided to have our storage here.
Tishun was awesome with assisting me in my move, I initially got a smaller storage size that would have caused my husband to work harder with the things we had and she assisted me with a larger unit at the same rate!! I'm so glad I chose this location, great customer service! Thanks Tishun!
I would highly recommend this storage facility! I had the pleasure of speaking with a young lady name Tishun. She was very knowledgeable, friendly, and easy going. She makes you feel comfortable. I was very impressed!
Tishun has GREAT customer service! When i walked in she made me feel welcomed! She helped me with all my questions and concerns! Definitely would recommend anybody to come and talk to her regarding storage.
I came to the location earlier for questions and concerns about one of the company’s units. Tishun is VERY professional, funny and I love her spirit altogether. I told her that I will think over all of the information I received today but I will most definitely be back to talk to HER if I decide to get a unit in which I think I will. She needs a higher position!
I came in and Ms. Tishun was cery helpful and understanding. I felt very comfortable and safe, she greeted me with so much life in her. I left feeling good and knowing my things will be safe with her she is a God sent to the company.
Had the pleasure of working with Tishun. Super professional, knowledgeable and polite.. Need more like her
Tishun was very polite and very helpful throughout the entire process.
Love Tishun and all the help she gave me with getting a unit. Greatest customer service I have ever experienced!! Keep up the great work Tishun!!
Tishun was very professional and friendly. She answered all my questions and addressed ones I didn’t think to ask!! Great faculty. High recommended.
I would highly recommend this storage facility! I had the pleasure of working with Tishun. She was very knowledgeable, friendly, and easy to conduct business with. I was very impressed with how clean the units were, as well.
They ,keep going up on my rent ,can decide how much they chargeing me for a 5x5 inside unit,started out $49 ,then ,the next month $57.just waiting to see how much i have to pay for the month of February.🤔😣.
I love the app its perfect
The store had a great atmosphere, the man at the desk i think his name was christian if i remember correctly was very friendly and answered all the questions i needed. Very good energy keep up the good work!
Ms Tishun was incredible very professional thanks for the accommodations your service was absolutely splendid .... If things don't work out there you always have a job at my company Earth lawn at Landscaping Helping you maintain your piece of the Earth.👍🏿👍🏿👍🏿👍🏿👍🏿 4475 Satellite Boulevard Duluth Georgia
Tishun has such a great attitude , warm and very friendly.Storage was clean just the right size .Hallway was clean thanks to her . She was riding picking up the smallest pieces of trash she told me “NOT ON MY WATCH”ha! All around excellent!
The young lady was very an timely had a great attitude , an very Pleasant . Ms Tishun
Tishun,such a beautiful young lady. Super funny and very inviting,where have y’all been hiding her?? Lol... she did show us units and the property very nice and well kept.
Tishun was very freindly had a great attitude and very funnyyyyyy!!! Every question I had about the unit she answered with no problem. She also Informed me of the contact rental which help me out a lot.
Very professional and no contact.
Great customer service from Jennifer. Customer service these days is a lost art of service. Thank you for the experience. If you lived or work in the area and need a storage unit near by, ask for Jennifer!!!! Great work!
Great customer service here I will come back
Exelente servicio al cliente.
The staff is so kind
Great customer service Jennifer helped me with all the packing supplies I needed
Customer service is so important and Lisa surpassed my expectations. If you’re looking for a good price, great customer service with a fast and easy set up process this is the place!
Great experience so patient and sweet
Great fast service. Help alot with understand everything with my storage. Thanks again Lisa.
Lisa was very helpful and made sure I was taken care of!
I had a great experience here at public storage. The hospitality of the employee was amazing. She was very down to earth and she explain things very well. I enjoyed my experience at public storage 4475 Satellite Blvd., Duluth Georgia and it was Ms. Lisa.
Lisa has amazing customer service +10
Lisa was awesome!
Lisa was very knowledgeable, helpful and very friendly she made the pressure of making a last minute decision feel easy. Thank you Lisa from Public Storage on Satellite Blvd
Lisa was really helpful and sweet!
Lisa was professional,fast, Courteous
Hopefully this place safe with no issues
Tory was very informative and helpful. Great customer service!! I will never go anywhere else. I Highly recommend Public Storage!!
Having a hard time getting locks cut off our storage unit was told it would be done months ago and they still haven't done it
Tori was so helpful! I was needing help with my account and she knew exactly what I needed to sort my things out and was kind in explaining to me the process to fix my issues. Thank you very much!
The lot is in a great location. Jennifer and the rest of the staff make it easy to do business. Simply a great place to put your stuff. Came in to pay and it was quick
Have been dealing with PS over a year. Great customer service. Stacy if very friendly and helpful.
Lisa was great! Extremely knowledgeable and a expert at public storage! She was a huge help!!
Lisa and Stacey are very helpful. They gave me and my husband a great deal and unit. I recommend this place.
Reserved a unit here and Lisa was very helpful, courteous and funny .I recommend this Public storage to anyone.
Lisa is great, professional, and gives the property its value!
Lisa t was a great help today awesome service !!!!!
Lisa, was a great help with our storage reservation! Quick service and was very detailed with all that we needed to know for our unit.
Great, warm service excellent knowledge and clean large facilities
I would like recommend this Public Storage facility to ALL those in need of safe, clean storage space..The lady working was Lisa T. She was very personable, polite, and showed great professionalism, and understanding along with knowledge of size and space, boxes n packing materials needed for moving all rooms of my home...Lisa was very genuine in showing me all the materials I would be using and showed me the unit (very clean)and how the lock worked, and how to access getting in and out of facility...she made me feel like I was important and that my concerns were answered...Thank you Lisa for all your help and guidance with my storage needs. Sincerely and with gratitude, JD
Very clean and staff is nice. I don't like after 3 months of having my things in storage they want to go up $20 bucks..
Lisa was wonderful, knowledgeable and very helpful.
Lisa was great, she answered all my questions, and was really helpful
Lisa was so helpful! She made sure to explain everything down to the exact detail. Would highly recommend coming here if needing a storage unit.
Lisa was amazing. Great service. Fast and easy.
Lisa was fantastic with the setup of my storage.
Lisa was wonderful fast and efficient good pricing would use again
Stacy is super ..great customer service
Stacy is awesome !!!! She is a very kind and witty woman. Great customer service, the area is kept clean and safe.
Lisa is very nice and friendly and she is a terrific driver.
Lisa made reserving my unit a breeze! Thanks!!
Lisa was awesome!
Lisa was wonderful... she helped me tremendously I was very upset and she comforted me... she made me feel a little better.
She was very nice and help me get settled into my storage unit would refer to this location
Customer service was great....
Lisa was awesome and very helpful thank you Lisa!!!
Lisa was the BOMB. com very thorough and pleasant
Lisa was very helpful and pleasant. She is very knowledgable. She showed me my unit and put my lock on for me. Would rent from her again.
I appreciate Stacey & how she followed up with me about my unit. She was very nice & understanding... but most of all.. HELPFUL
Great service!! Thank you Cameron!!
Miss Stacy is the best ever she has terrific and great customer service it helped me out a lot someone needs to give her a raise ASAP I hope corporate office sees this thank you Miss Stacy
Very nice very professional was very easy process cleanu it
Stacey was very helpful with my move-in process. This location is very much recommended.
Lisa/ Stacey was very informative and hands on .100% customer service. Thanks a lot .
Great experience with lisa
Good job public storage we love.this.place!! Lisa is sweet
Thank u Lisa :)
Lisa is superb!!! She is very knowledgeable about her job. I would definitely rent from her again.
This place was great - Lisa was helpful - got me everything I needed to make sure that my stuff was safely secured I highly recommend them if you are in need of a place to put extra stuff!
Shawn is great doing her job.. very recommended..
Shawn thank you much nice customer service
Great customer service
Shawn has great customer service
Stacey was extremely helpful today I would store here again great job Stacey
Shawn was awesome. I will have my family and friends rent here
Shawn has great customer service . I will have my family and friends rent.
Great simple storage with helpful staff.
The wonderful associate Jordan Torres helped me throughout the entire process. Great customer service .
Stacey is awesome and very helpful....
Ms. Stacey is absolutely amazing! She took the time to get me the lowest rates she could. She was very patient and has great customer service. I recommend public storage on satellite blvd and ask for Stacey!
Great Price and Good location. Stacy was able to help me secure a storage room for my needs. Thank you Stacy!
Ms. Lisa was a big help
Stacey helped me with a unit and helped with the size making sure I would have plenty of room since I reserved the wrong size. She was great really knows her stuff.
Stacey was fast and friendly! Will definitely do business here again!
Shawn great service!
Shawn she the greatest will always recommend her to all my friends and costumes
Stacey helped me today and was extremely helpful, patient, and kind. She went over and beyond the call of duty to rent me a unit. I THANK her and her DM. I highly recommend this location!!!
Shawn is awesome, the lady at the front desk. I was looking for a storage for my stuff and she was very helpful, I would recommend this to anybody that’s looking to store there stuff
Really good customer service! I would definitely recommend anybody to come here.
Lisa is awesome answered every question i had. Very knowledgeable.
Stacy and Jennifer were great !!!!
Easy access, pleasant staff
John was amazing!!! Super helpful and hilarious! We shared some awesome stories. Thanks for the memorable moment.
Best storage very nice both girls helping anytime time want always be there never have problems!
This is my 2nd drive up storage in GA and I wasnt happy that my stuff was full of pollen. They need to put better seals on the doors.
This place is INFESTED with RATS. A friend of mine and her family had their belongings (mainly name brand clothes, shoes, kitchen wear ect) and asked if i could help them move their stuff out. We get there and there is rat droppings all over their stuff we notify the front desk people and they are no help at all and on top of that rude. In the middle of changing items into different bags and containers a HUGE LIVE RAT JUMPE E OUT! It was at least a foot long ot was a HUGE RAT i tell you. DO NOT RENT HERE YOUR STUFF WILL END UP INFESTED WITH RATS!
I would NOT recommend renting here. This location has a RAT INFESTATION issue that they will not disclose. After almost a year of renting here, the day I was ready to move my items out from the unit, I was surprised to find it and all my belongings covered in rat droppings and stink of urine. At the same time maintenance was waiting for an exterminator to come remove a massive sized rat from their own unit, and another storage renter came to inform me that he had just seen two rats near his unit. Being that the office was closed, I had to return the next morning to report the issue. I was told they had zero information on insurance and could do absolutely nothing for me but give me a sheet of paper with the insurance number, I was reminded that for being the last day of the month if i was not out by 9 pm I would have to pay another full month regardless of my items being the residence of several storage rats. The only other advice I was given from the front office, was that if I did not want to risk taking a rat home, to go ahead and just dump out all my belongings (the ones I’ve paid a storage unit for a year now because I obviously want to conserve my personal items). Not willing to pay for another month of storage space I had no use for, I had to cancel my days appointments to go ahead and transfer all of my items into new bags and boxes to insure that no rodents would be going home with me. In this process, a very BIG SIZED at least a foot long RAT, JUMPED OUT AT ME from one of my boxes containing my childhood memory albums, which I am still shaking from. Multiple items in the unit were chewed up, all of my shoes had urine and stool stains, a lot of my kitchen ware was smeared and cover in rat droppings, & many items had to be thrown out for safety precautions since rat urine can be highly toxic. After all of these inconveniences of renting at this Public Storage, I hope that insurance will be able to do something for me unlike the Public Storage front office management who was unable to help in any form. I have had to claim insurance before at a Public Storage location for being fully robbed of my unit with all appliances and furniture that would be found in a 2 story 5 bedroom house, and I unfortunately was not reinversed not even a penny from insurance that specific occasion.
After I complete my rental I doubt that I will use Public Storage again. I do not like the company as a whole and I was yelled at by one of the associates at this location in an aggressive way. In the future I will find storage needs through smaller local owned companies.
My friend is happy here.
Jennifer is wonderful at her job I've worked with her before she gives excellent customer and very knowledgeable a great asset to the company
Raven and Jen are magnificent great job, I will refer my friends
Exceptional and outstanding customer service
No climate control storage
I just rented a storage, and got to it 30 min before closing. Jennifer was wonderful. She took her time and went over everything with me. Im new to the area and she told me all the new places to go eat and things to do. I realky appreciate good customer service.
I came in yesterday. Ebony was great. she did a great job explaining me my options. She's very knowledgeable about the business. Everyone should come work with Ebony!
Hidden fees, small broken units, customer service was friendly though.
Jennifer was super helpful. U should go there.
My items at the back of the unit were wet and molded after 2 months, I was charged for a full month when I left on the 2nd of the month, I called ahead to schedule the move out and was told the rate would be pro-rated to only pay for those 2 days. If I had been told I would be charged the whole month, I would have vacated 2 days earlier.
Mike has great customer service skills and a very professional demeanor. This location is very clean.
Was in the other day to purchase some boxes the people who work there are vary nice and helpful will be back to get some more boxes
The manager on duty, Mike, did a great job making the rent process move quickly. He could tell i was in a hurry and had everything move smoothly.
Jen is very pleasant when I come in to make my payments. I like coming here due to the great customer service!
Jen was great she provided me with great customer service! The facility is amazing!
Mike was very professional and helpful. Great customer service! Everything went smooth. I love my storage unit...everything fits perfectly.
Came into the the store to buy some packing supplies. Jennifer was very helpful and knowledgeable and answered all my questions
Great place to get your storage needs.
Convenient location. Shainon was very helpful. Great job! A happy customer here. :)
Other tenants seem to think it's okay to block the bays/storage entry breezeway with their vehicles and storage contents. I had to park in the front and walk around two bays over to get a space heater out of my storage unit. Ridiculous.
Issa a storage
Jessica is very helpful.
Great location,Great customer service. Thanks Jennifer!
Wish the units were climate controled
I stopped in for some information regarding the storage units, Kyle answered all my questions with excellent customer service. Thank you Kyle for giving me a better understanding of the process & showing me around.
Excellent staff, stay explained everything to me thoroughly and had a great attitude about it. Units do have a form of pest control as long as you don't store food (duhh). A highly recommended storage to anyone.
Do not rent from there
I needed a place to store all of my things for my big move and thanks to Dan for finding the right storage space and materials that I needed to make it all possible. He is very knowledgeable and helpful.
Dan is very well spoken and understands the stress of moving. He great help tracking down the prefect size and would recommend him.
Went there today looking to put my company truck there unfortunately they had no storage spot for me to leave my truck. The young lady took great care of me and help me find a location I did.
The attendant at the counter was always super nice to me and the office was well maintained and clean
These units have rats I rented one unit and I went back like 2 days after renting to get some of my stuff and rats had rip my things apart and dead rats outside of the unit will never rent here agin
Kim property manager at PS Is our go to for our remodeling business. We currently have two unit's and I went by today for an issue that was handled right away. I was happy and the owner was a little also. Please keep her around. Thanks again you helped us Save thousands of dollars!!
Me and my wife just rented. Kim was extremely helpful and showed us 3 different sizes til we find the one right for us. After problems with house not being ready we appreciate your kindness. God bless you Kim. Take care!!
Good customer service. Pilot women (kim) took time n answeering my questions.
My unit was broken into. It's been less than a month since I moved in. Stored everything I owned in there to travel. I have $5000 in losses. Thieves seemed to target electronics and collectibles such as shoes and musical instruments. They hit the units randomly which seems a little fishy to me. From reading other reviews, this is not the first time this location has got broken into. Word of advice, don't rent here.
Kim is so so helpful. This is my 3rd time or more renting with her for many years. Always happy good person.. keep her around, thanks.. Eon
My visit to this public storage was the best , Kim and kyle help me out with all my needs . Very helpful and meeting all my needs . I will recommend all my friends and family.
I rented a unit most recently from Miss Kim and she gave me the best customer service ever. I had no issues with process and she was very helpful with assisting me with all of my property.
Kim was awesome in explaining differnt sizes for our items we stored. Ended up saving from what we originally came in for!!! She was really, really nice..
Great property - run by a caring and helpful staff. I rented various units at this location for nearly 15 years and never had a bad experience. The entryway keyboard needs to be repaired/remounted to provide easier access.
I rented at a neighboring place but came to Kim to get some packing supplies - she was very helpful and really got me what I needed. Thanks for all your help Kim
Kim was super helpful and we got everything we needed for our big move!
I was moving to Atlanta and stored some items here and in less than a month my unit was broken into. The theft cost me about 3000 in losses. Apparently there are very few security cameras through out the property. The other funny thing about the break in, if you were going to break into storage units you would cut a few locks in a row and see what you get. Yet who ever broke in seemed to know which units to hit as they broke into 6 different units at various locations around the property. Sounds like someone working there is telling their thieving friends which units look the most rewarding to break into. Just my opinion anyway.
Always rent here with Ms. Kim. good place and I feel secure with renting here that I even sent my sister here when she moved from NY. Please Public Storage keep her around you have an awesome employee
Kims service is outstanding. Came back again after a year and she is still smiling and still pretty. Will always use this location for my business. Thanks for having a great employee.
Kim was awesome in assisting us today! Great customer service 😀
When I first came here I had an awesome experience with Kara. I came back because I left my gate code at home but Vanessa helped me out. They have great customer service here I would recommend anyone here.
Awesome customer service! Very helpful and friendly. Definitely would refer to anyone in need of storage in this area... #ThanksKim!!
Kim was a very sweet employee that assisted me with what I actually needed.; thank you for your help!!!
Kim soo nice to me,l like her customer service, thanks soo much. I appreciate that so much. Hard to find great Custormer service these days. Great move in experience today!
It was a very eventful experience, but pleasant nonetheless. Ms. Luanne/ Kim was very professional, very helpful in entering me in my storage. I love the customer service at this location!!
Kim is very nice and very attentive to customer needs! The Kim... Joseph Banjoko
Being a former employee Kim is amazing at what she does she has a warm personality that shines a soon as you walk in She is very helpful and knows her stuff! The property is well taken care of as well as the customers who do rent at satellite.
I was very pleased with Kim customer service very well spoken and polite I appreciate your help thank Mr luron davis
Very pleasant experience!!! After visiting this location for the first time last week, I was throughly impressed with the amount of customer service and appreciation I received. Upon entrance, Ms. Ebony was attentive, informing and friendly. After assisting me with my storage unit she was helpful enough to also point me in the right direction for addtional services I would need being new to the area, which I greatly appreciated!
The employee ebony was excellent at helping me purchase my storage unit. She is very polite
When I arrived at the facility, Kim greeted me with a warm a friendly smile. She offered the appropriate size storage for my belongings and it fit just right. Great way to end a long day :-)
Ebony was very nice and knowledgeable about our storage unit. Very helpful, friendly and I will recommend them to everyone. Thanks again Ebony!!!
Very Friendly and fast service
Kim service was awesome! Thanks again Kim.
The friendly Ness from miss Kim was beyond extordinary. .will definitely do business with this location again only because of her excellent attitude and her welcoming personality. . Good reflection of your company and the kind of dedicated people who work for you. ...thanks again
One of the employees Ebony was absolutely rude over the phone. No customer service skills whatsoever!! Not to mention the Property Manager, Kim!!!! OMG !!!! When I went there to purchase a unit I was trying to get price comparison and sizes and she was sooo impatient, talked over my words, would not allow me to finish my sentences, was very condescending, extremely sarcastic and argumentative. If I was not pressed for time I would of gone to the other location on Pleasant Hill Road and Cruse Road. This location is ok but the personnel lack customer service skills. You never argue with the customer!!!!! Ever!!!!!!. Something I have learned since living here in the south!!!! Terrible experience!!!!
I appreciate Kim and Ebony they take good care of me as custom. They are so careful lovely Thanks a lot for your service.
estoy contento con su. servicio. espesialmente. con. kim. y. todo. supersonal
I came into to get information about a storage and Ebony was very friendly and helpful. I appreciated her help.
Great customer service! Actually "STELLAR"! The Manager, Ms. Kim was very informative, patient, personable and most of all professional. The entire team has been willing and eager to answer all of our questions. It was important for me to find affordable, safe and clean storage for my families belongings. This location being directly across the street from my home was not the determining factor. It was truly their customer service. They've been quite a delight to work with. I look forward to doing business with this location. ~The Richardsons
I really enjoyed my experience leasing a unit at this location this week. I have had a public storage lease before at another location but they weren't quite as professional as Kim and Ebony who were more than welcoming and pleasant. Thank you guys.
I visited this location ti acquire boxes for a move. The young ladies (Ebony & Steen) there were very polite and helpful in regards to my purchases. They were quite informative in regards to other sites and their storage offerings. If all your sites have the professionalism that I experienced here, you guys will prosper. Thanks much !
Rodney was so cheerful and helpful.
I stop by to get some information on rental of a storage unit and was assisted by Rodney and he was very helful, very knowledgeable and took the time to address all my questions and concerns. The property was very clean and was very impressed by the assistance that I received.
My name is Valdez Price and I will like to say Kim and Rodney has the best Customer service I have ever seen in dealing with People even when people is having issues with serting situation by people do not want to act according they still hold their focus on the job that at task. Always is very nice and polite with me and I will always come to Satellite Blvd for a storage if I need another one in the future. Thanks Public Storage for everything. An Kim & Rodney Too For everything by help me..
Rodney and Kim were excellent sales people their customer service was outstanding I would always go back there and I will recommend them to anybody who ever need storage in this area please go by and see Rodney and kim they are the best thank you!
Excellent customer service! The very best!
I had a great experience at this public storage it is very close to my house, the units are big, the gate is very easy to use I never had a problem coming in or out when I went to pick up my things there were still in great shape today Rodney helped me check out and he was fantastic very kind and friendly and made the checkout process very quick and easy. I will use this unit again and I will recommend it to anyone I know.
Kim is always fast and accurate and dependable!
My experience at public storage was excellent, Kim and Rodney were very warm and friendly they provided me with all the info that I needed and gave me the perfect storage that I was in need of
Kim and Rodney are great managers and the facility is safe and secure.
Kim and Rodney the best! Always smiling! Great people always rent this same location for my business! Kim is beautiful also!
Good service Rodney
Awesome place great people to deal with
Rodney was helpful and got us in and out
Rodney was very polite and caring, a real professional.
Each time I go pay or put stuff in my unit. I'm always greet with a smile by Kim. She always smiling and good customer service. Love her attitude and professionalish. She love being here all time. Please stop by at least to say hi Kim. Tell her Louis send you.
The services at this facility is phenominal. Kim and Rodney are both exceptional and have wonderful customer services. The facility is always clean and appear to be well maintained. I am grateful to have chosen this location to store my belongings.
KIm is awesome and outgoing and a great person.She is very professional.I am glad she is the manager over my storage.
km was quick, friendly and most helpful!
I was looking for a storage facility that I could trust to store my items securely and I found it. The Property Manager, Kim, was very professional and friendly. Having cameras and a security coded entrance/exit gate was a plus. When I made the mistake of renting a unit that was too small for my needs, they upgraded me to a larger one with no hassle. It's conveniently located on Satellite Blvd. between Steve Reynolds and Beaver Ruin. Nice location and better staff, I highly recommend them.