It was a pleasure working g with Selena today she help me and my husband today
Selena is by far the greatest Property Manager at this location.
Working with Selina was a blessing she helped me out with ALL my NEEDS
During my visit at Public Storage, I dealt with Crystal and highly recommend her to family friends and anyone. Crystal is very professional and knowledgeable about services. She is very patient and won’t stop until job is done. Without Crystal I don’t know what I would have done. Thank you Crystal for your outstanding service
I had very nice young lady to give me good service, we talked, and she had a great attitude and a wonderful smile, really Britten up my day , I was having a rough day now am leaving with a smile
Just worked with Crystal at the Australian Ave location. She is AMAZING! Friendly, courteous, professional and knowledgeable. She made the new rental easy and convenient. Thank you Crystal!!!
No one never answered a phone. No one's at the desk and can never find no help the property manager sucks
I called to inquire about pricing and location I spoke with a CSR by the name of LaShandra she was very helpful and informative. I will be renting at this location this week. Outstanding customer service..
Brittanys service was excellent. Dispute handled immediately.
It’s so refreshing to come across someone with real good customer service. Sad to say, good customer service is getting so rare nowadays. Good job James.
Thank you James for making this stressful transition less stressful with your warm smile and good customer service along with a helpful attitude .
The workers at this location were extremely nice and very helpful on helping me get my unit. I would highly recommend this location. Ask for Selina she’s was wonderful
Had a great experience w Selina... I greatly appreciate her customer service..
Great customer service from James. He is the best
James is great at what he does. He has help me out in this time of need. Really appreciate James
James is great with customer service helped me with my space and app. Thanks James
James is really nice and very professional
James was very professional and helpful. I highly recommend using this storage facility
This is my first time coming to this facility and my experience was great! James was very honest, knowledgeable, and very helpful with my move. I appreciate him acknowledging me and assisting me from the time i walked in till the time i left. Thank you so much James!! I hope you get all you desire and pray for in life!
This place is awesome. Betty was very kind and informative. Recommend 100%.
Brittany and James were very nice and helpful with completing my rentabel property is very clean.
Brittany and James was very nice and also the customer service was excellent and the property was very clean
James was fantastic. I came in and he was all smiles and very professional and helpful. I will definitely be back, if move again.
Great employee and very understanding. James is very job oriented and knows his stuff when it comes to rentals. Explains everything to understanding. Would recommend this storage facility.
Talisha and Brittany were a big help with helping me choose the right size unit their customer service is excellent. If your in the area looking for a storage stop by and see them.
Brittany was very helpful in transferring my unit she also has great customer service I highly recommend going to see her. Thanks a lot Brittany for all your help and the excellent customer service.
James is very friendly and nice and love the personality he has with customers.
I have been with this storage for half a year now and I just have to say that I am so pleased with my time with this property due to the employee, James. I have never experienced a polite, considerate, and understanding storage employee like James. He is more than helpful and I honestly feel my belongings safe at this property due to him. I know that with whatever I need assistance with, James will do his absolute best to help me. Thank you Public Storage and May you continue to hire employees with a great character like James.
Talisha is a very wonderful person is providing the information concerning the storage unit. She was very patient and understanding with me and also everything was done in a timely manner.
Takisha was an excellent person and her customer service was excellent also!!
Brittany had great customers service and was a big help
Brittany was great help,had amazing customers service,I highly recommend more employees like her
I came in today and had very great service.. Brittany was very nice and so helpful. I also must add that she very knowledgeable and professional. Thank you Brittany for the help
Ms.Brittany was wonderful & took care us. She’s the best
Brittney was very helpful of transferring my unit excellent customer services
James is all out amazing he really knows the business. Thanks James for all you do very appreciated
James is very helpful an nice an got in the my unit fast without problems
I came in to buy boxes and James help me with so much information on purchasing the boxes . I got everything I needed. Thanks James
It was a pleasure working with Seli a and Talisha today
Hello Brittany did a fantastic good in switching my unit and helping me upgrade because I didn’t know what unit I needed tell her I said keep up the good work thanks a lot
So far so good. I had a concern about safety with the facility, contacted someone, and the property manager called me promptly-to discuss. That was great.
Awesome service and easy to get set up
An encredible person to do business with
James is really good with what he does. I really appreciate James
Great service by James really appreciate the help
James was a great experience I enjoyed James
James has a great sence of humor great atmosphere got the job done at a great price. Thanks James
Talisha and pretty was the best
Talisha was great customer service
James is greatly appreciated he was awesome at what he does thanks James
This public storage is horrible. My belongings are completely ruined!! There is dust on everything and they have rats!! You pay your hard earned money to have your belongings eaten by rats. I wouldn't recommend this place to anyone . I wish I could post pics. I moved out and had to leave 80% of the stuff there
James is a big help I appreciate you thanks James
James is gratis he help me with the space with translator besarse i only speak spanish. Thanks James
Nobody never answers the phone !!!!!
James is amazing great job
James is awesome at what he does I would recommend this facility. Thanks James
Fivestars to mr. James Daniels at public storage very professional very helpful very knowledgeable
James has a great personality, he got me the right size with a great price. Keep up the good work. Would recommend to all my friends to see James
James was great! Very helpful and informative! He saved us time and money and was pleasant while doing it!
James was so helpful, was so very informative. He saved us time, money, & headache
LaTasha is awesome. She got me a great unit at a great price. Thanks LaTasha
James was so helpfully in finding a unit.
Fast and friendly service very kind mr James thank you
I would of given this location a one star because of an extremely rude male employee who failed to answer my question, just wanted to argue, and hung up the phone on me. There had been a lot of confusion with my account being taken off auto pay etc and instead of trying to help me through it, I was treated very poorly. I tried to call back after he hung up but he ignored my call so I immediately called the corporate number. Corporate was helpful. Later in the week, I received a call from Latasha to warn about my stuff going on a lien sale. I explained I already tried to resolve it but if it doesn’t sell to please let me know. She did call me to let me know and helped me make the payment and everything! She was so helpful and I wish all their employees were this kind and this helpful! God bless Latasha!
James was professional very knowledgeable answers all my the questions. I had everything clearly explained to me. He was patien, kind would recommend anyone to see him he made my day. Thanks James
Dope!!! Easy in and easy out. Blessings
James is awesome he really know his stuff. We really appreciate James. He is the best. Thanks James
Latasha is the best also love the Leo in her keep up the good work
I had a wonderful experience here at public storage thanks to Everneshia. She made my move in experience way easier than I expected it to be thank you for your help.
Latasha has great customer service
James has been so helpful so professional and patient this is my very first storage and the hospitality he has given me makes me want to live here I highly recommend this place as long as he’s here I feel pretty safe and I just met him!!!! Great vibes❤️❤️❤️❤️❤️❤️
Day of storm they decided to put a chain and lock on the fence, day after chain and lock still on the fence. No one can access the inside. Small businesses can’t access anything they need no materials no trucks no anything to get their day started. Public storage is not accommodating anyone for those three lockout days. 👎🏿👎🏿👎🏿
James was WONDERFUL!!!!!! I came in to your Australian office because I was having difficulties with paying online for my reservation. He help solve the issue. Although there was a long line, he was very polite while we waited. He also helped me the next day to change the size of my unit. His personality was amazing.
Awesome place to do business with, I recommend talking to James, he's the best. Thanks James
Great personality excellent customer service friendly and helpful
James and Tasha are great with customer service. Really appreciate them both
Latasha is a great worker she will get the job done I will recommend my family and friends
Very good Customer service and a great personality….YEA I WILL BE BACK 🗣🗣🗣THANKX MR.James
Latasha is the best she help me out with everything
Ms. Latasha was working at the Belvedere site and they didn’t have availability. She found me a unit at another Public store site. Ms Latasha has GREAT customer service. She was very helpful .
Great customer service .Latasha
The two ladies that Helped me get a unit are rude people and also they do not care about your belongings
I just love this location! James is phenomenal, love his personality, and he really know his work. Thanks James you are the best!
NO RATS!! In a shameless attempt at ingraciating myself with the management before renting a 20' parking space, I will counter the 1 ☆ review left by "Miz Willy", who alleges that the facility is rat infested.
Judging from the 6 reviews on the account i'm referencing, it seems that invasive pests and rodents have singled her out, ruining her wedding, honeymoon, and now her storage unit.
Jokes aside, it seems that this location is well managed and staffed, so it's not right that someone who, out of 6 reviews, only broke 2 stars once should have the ability to downgrade this businesses reputation.
Jane was very helpful and knowledgeable at showing us everything!
The sunshine rises everytime I come to Public Storage. LaTasha and James with they great customer service keeps you laughing and smiling but gets the job done. Great place to store
I’m finally moving out!!! During our relationship, you have asked more of me than I could give… I’ve spent more money with public storage than I would like due to all the fees and bs that comes with having the storage space but the sunshines again. Be thankful for James & Latasha and their excellent customer service for being able to laugh and not tear up the office! Deuces
Latasha what a great lady she help me find parking space at a good price I have been looking all over thank you for the great service
THIS PLACE HAS RATS. THEY are disgusting as a business and establishment. They have had customers do reviews to mask the bad reviews saying they have RATS since 3 years ago. Which means they don't care to fix the issue and once your items are stored your stuck. My babies brand new items as well as other things have been damaged and all they say to me is to file a claim and that's all they can do the full rent amount is still due. I will be reporting this company to BBB and taking legal action because the accountability is on them whether they want to take it or not. The sad part is they care more about taking my money than anything else. To have these type of procedures for customers and loyal ones at that is very shameful. I will never be using public storage again would rather pay more for a company that's cares about their customers. If I could do no stars I would. BE AWARE and STAY AWAY.
Latasha is the best she help me get a bigger unit thanks alot
Latasha she is the best took her time broke everything down for me and had nothing at her property so she made sure to get me a space at a nearby location thanks for the hard work
Excellent service from James D. Making everything easy and simple to understand. Thank you for everything
Latasha Provide the best customer service that I have had in years came down to help my uncle with moving and as we where in he office I watch her do her job and complete all expectations to make His move in easy and the smile made my day…….
James D was awesome. He helped me with my rental I did on line and showed me how to use the app. I appreciate James D. Keep up the good work. Over 6 months Iater. Prices have gone up, that is not James fault. But I have been noticing the sole (only) employee leaving and staying gone for over an hour leaving the place closed in the middle of the day have come from over 40 miles to get into/ paying for my storage unit this a very BIG PROBLEM. This have happen at least two days in a row. This is not convenient for your current let alone so to be consumers. Please fix if you have Bank issues (low in change) for your store or others please recertify this issue before coming in. Please do not leave your Business close to your consumers in the middle of the day. You will find them going to another established storage facility.
Wonderful storage and good people!
Latasha got the job done not sure what size I needed in unit she said let me help a what great work did she provide thanks will send family and friends
Latasha and James are great they help me with everything and property is very clean
Latasha is the best great customer service I will refer family and friends
Really cool place to store ur things amazing staff. It smells of mothballs everywhere it's very overwhelming.
James D show excellent service for me. He showed me the app. Rented the correct space and great customer service. I really appreciate James D.
Latest was a great customer I love her ❤
James was amazing. He helped me and my husband get the best rate for our storage needs. He answered all our questions as well as showed us how to find the answers to our questions with the storage app. 5 star rating!!!
Thanks James D for awesome customer service
James D is an amazing guy. He help me beyond my storage needs. I appreciate James D great customer service and beautiful attitude greatful for James D
James is so nice and such a great customer provider. He assisted me fully helped me alot and went above and beyond to make a customer happy. My first move in and so happy I chose this place.
Latasha is the best she took her time to help me find a great space and was considered of my safety and move me to a unit close to the front thanks great customer service
James D is the best at the Australian Ave is the best he showed me great customer service and was able to put in a space..
I just got the best service here with miss Latasha and Miss Betty they really provided the absolute best service they stuck their neck out for us provided a great unit for a great rate and I can’t complain they’re such sweethearts really took their time to meet our wants and needs definitely recommend these ladies ask for Latasha and Betty!
James d. Offered amazing service