Public Storage Self-Storage Units at 1247 45th Street, West Palm Beach, FL

Latasha did a great job helping me get the right unit great price

Great service by the manager Latasha. Clean in the building good communication and made a great deal today excited to have a storage unit here

Latasha is the best I love her great customer service

Latasha gave me the best service, she's very patient and will help you with everything you need!!! Ask for her everytime!

My experience was AMAZING with Suzan today.

Latasha was great. She had great customer service. Very friendly and welcoming. Definitely recommend renting from here !

It was a pleasure doing business with a sweet and kind lady . Selena was very respectful and help us with our rental i really enjoyed her today now i have the app and storage... i will give 10 stars if i could

Janae was professional calm and relaxed top shelf.

Selina was very helpful and very pleasant to work with. She took care of everything that had to be done. I loved this storage

Suzan is the absolute best! She helped me move into my storage unit with ease and confidence! If you are in the area, do not hesitate, let Suzan help you with your storage unit needs!

Selina was a excellent help she saved me from going to jail she was a blessing this morning. And definitely a beautiful woman that knows her job...

Public storage is a great place to store your items. Definitely will recommend family and friends.

Selina made my move in process very easy, I was in and out in no time!

Selina has a great attitude and very helpful . She smiles all the time and comforting to the clients. I would recommend anyone at the Public Storage once she’s there to attend. Thank You so much. Great Job. Thumbs Up👍🏿

Like having my stuff stored in this location very professional and clean

The space seems clean and well maintained. Suzan at the front desk was polite, professional, and helpful from beginning to end.

Selina was great when i walked in the door she smile and was very helpful her customer service towards me was outstanding and just because Selina gave me great service I will always come here very professional and patient worker

I really appreciate Selina Helping me today with my storage I will definitely keep coming as long as she's there what a professional worker she is...

Mrs Suzan was very helpful ,knowledgeable PATIENT and kind

Suzan makes you want to rent the space because she was so nice, despite that I don't really speak English, she made me understand everything. Thank you. Lots of love for Suzan

Suzan was very nice, she'll make you want to rent the place, and she was also very patient. Thank you Suzan

Suzan at 45th Street. The best. Made my transaction easier and she explained everything. When you have workers like Suzan you must cherish her and treat her like family. She makes me want to do business with Public Storage again

Selina was so kind and helpful and patient! Great employee! Thanks!

Seline was excellent, she had amazing customer service! She was very kind and helped me with everything in a timely manner. This was my first time purchasing a storage and she made it very easy and stress free.

Selina was the best! Great customer service and my 1 year old daughter loved her!

Selina was very helpful, kind , sweet and very understanding Selina is yhe only one i want to communicate with at yhis point of my life while using public Storage she helped me in so many ways.

Selina was amazing!!!

Selina is an awesome rep she was helpful and more importantly made me feel grateful about renting a space. She answered all of my questions with a smile and additional information so I could make a well informed decision.

Selina was wonderful. Very pleasant visit. She was alone with multiple guest waiting and she handle everyone with fast and friendly service. I would give 1000 stars if I could.

I came into the storage seeking assistance. It was about four people ahead of me. Selina was so pleasant and warming. She immediately stated she were multitasking and trying to help everyone why she still kept it professional handling other customers in-front me. She was so energetic and helpful to everyone. It’s a must you hire more people like Selina. It was a pleasure dealing with Selina

My mother Tammy went and had the best experience with Selina. Selina was very nice and helpful. Thank you for your wonderful customer service!

Selina was Very patient, very accommodating, took the time to show me units. She made me feel like my belongings were going to be safe and secure.

Nice and clean

Selina went above and beyond my expectations highly recommend also help me to download the public storage app. 10 stars for her

Roesha & lashawn we're extremely helpful, making sure I understood the rules and policy. They also showed me a very clean unit in a nice facility. The Ladies were very friendly, and nice.

Roesha and Lashawn were very helpful, thorough and virtuous.

Good service

My first experience using a storage unit company and Ms. Selina made it a seemless and wonderful experience. She help me understand the rates, and the process. Great customer service and I highly recommend this location. Make sure you ask for Ms.Selina

Selina was very helpful & respectful

Hi! Salina is the real MVP! Her customer service exceeded our every expectation. She is funny, knowledgeable, and curious! She needs to go to the next level. Thank you Public Storage you're fabulous!!!!

Salina was the best and helped me out so much I am very appreciated of her service

It was a pleasure seeing Selina today she was very helpful, caring, concerned and informative to my family and I today as we was moving out she was cleaning doors and units on the 3rd floor seeing her work was amazing. She did everything she could do to assist me and my family we will definitely come back to 45th if we're in need of a storage again just because of her. The smile she has is simply Amazing Selina. is more 👏 😍 ❤️

Suzanne was amazing, great customer service as always, am a returning customer only because of Suzanne, location is always clean, location right off I 95..thanks a million.

Selina was well take care of me she fantastic…. Manshiny

Selina is very awesome…. Thank you for the great works.

Roesha &Lashawn great customer service found me the perfect space thanks ladies

It was a pleasure working with Selina today she was very passionate to my needs

Ms Selina was great 😊 met all my needs an a timely manner was very professional.

Get the AC units and they have very nice moving in prices

Unprofessional workers

Selina was sooo helpful and kind! 2 other customers came in while I was being helped and she was able to help and answer everyone’s questions so kindly and promptly, including myself. I was really worried about a payment that I owed and needed to dispute, but she helped me get everything squared away so quickly and I really appreciated how personable she was as well. 10/10 human being! That being said, everyone else who I interacted with at this public storage location was so nice and helpful. Thanks so much everyone!

Roesha & Lashawn i'm Very satisfied with the job she did for me today very kind very humble I like her a lot so give her a raise

Selina on 45th street was amazing and answered all my questions. She got me in and out a better deal then I had find.

My experience with Selina was great. Her customer service was excellent.

It was a pleasure working with Selina yesterday she said she was with the company for only 2 months dealing with her seemed to be like years I really appreciate her

I’d recommend this location, the staff is kind and responsive and quick to respond to any problems.

This location is awesome!!! The young lady Faith is so nice and super helpful with anything that you need while using their facility. I would for sure refer people to this location, purely over her working there.

Excellent location!!! Planning on renting a unit soon and this is the best place I’ve found. Excellent customer service by Faith, ask for her and she will answer all of your questions. Will be a long-term customer. Thanks!!!

Checking in was easy. The representative was VERY helpful and polite !!!! Would do business again because of her.

This location is the best! Ask for Suzan! Most kind and helpful person I could have possibly gotten. Extremely satisfied.

Such an easy process! I hate moving! Suzan made it as least stressful as possible! Would recommend her to my friends and family for sure!

I stop by here to help someone get their stuff out of storage place is nice and clean

Im changing my review. This is the second time on site where I submitted my license to get a cart and lo’ and behold in the middle of the day (11am) while I’m there, the staff locks up and closes the office. No note, nothing. I had to scream Hello and drive around the property trying to find someone to get me my license so I could get to an appointment. I’m livid. Courtney needs to put up a note or find those on site and let them know she’s planning on disappearing. My original experience with LaShawn (posted below) was still nice but these new girls disappear for no reason. laShawn so quick and friendly and helpful! So sweet and the facilities are awesome!

5 Star Staff, 3 Star Corporation: The staff at this location have always been helpful, polite, and willing to go above and beyond for their clients. So, it's ONLY because of this that I give this establishment 4 stars. I have been a patron of Public Storage for several years now, with thousands of dollars in e-receipts to back this. It is my opinion that, given the cost of space in these facilities, the corporate policies should be far more favorable to the clients. At the onset of the global pandemic, the presence of on-sight security guards was understandably suspended. Unfortunately, much like other profit-driven entities, the staff reductions that were initially justified by circumstances beyond anyone's control continued long after things began to return to normal. To this day, there are no on-site security guards after hours. As a result, if anything prevents you from being able to exit the premises by closing time (9pm), after an unknown grace period of perhaps 30 minutes, you cannot get out of the gated lot without going through a series of steps including calling a toll free number that eventually gets you in touch with a rep who has the ability to open the gate remotely. In approximately 3 years, I have had to go through this process twice. Most recently, at this location, the young lady who answered after an 11-minute hold was courteous and understanding; I had accidentally allowed my vehicle's battery to drain below the minimum required to start the engine. Luckily it wasn't that low and about an hour after I made the discovery and shut everything off, the battery regenerated sufficient voltage and I was able to get to the gate and ultimately, depart. The previous occasion was much worse, scary to be honest, but took place at another location in the area, so I will describe that fiasco in a review of that specific location. BOTTOM LINE: IF YOUR SCHEDULE PRECLUDES YOU FROM VISITING YOUR STORAGE FACILITY EARLIER IN THE DAY, BE SURE TO COME PREPARED WITH ANY MEDICATIONS OR OTHER NECESSARY RATIONS TO POTENTIALLY BE TRAPPED UNTIL 6AM THE FOLLOWING DAY. YOU MIGHT NOT PLAN ON BEING THERE AFTER THE DESIGNATED 9 PM CUTOFF, BUT SOMETIMES S#!T HAPPENS!!!

Lovely place. Faith was really nice and sweet. 10/10

Came in and miss Najah was very patient and understanding a vary sweet lady

Lashawn and Roesha helped get a space for my jet ski's. Awesome customer service

Excellent management clean facility

This is the most inconvenient storage unit I have ever had. No Dollys are available in the bottom of each building. EVER. Came in today and no elevators are working, my unit is on the 2nd floor, had to call the front office to figure out where the stairwell is and how to get inside! Once again a trip to my unit has taken over 15 minutes when I should have been able to run in and outUNACCEPTABLE

Made sure all was in place

Suzan was wonderful…

Lashawn and Roesha were awesome. Will definitely refer my family.

I walked into the Public Storage nervous about moving to a new area and walked out feeling more confident that I chose the right company to store my belongings! LaShawn was very helpful by showing me different storage options without hesitation, in the end I do believe the option that was recommended turned out to be the best fit.

Faith awesome job

This location has horrible customer service. Every time you speak with anyone there you get different information and they couldn’t care less.

Lashawn and Roesha were awesome. Will refer family and friends. Awesome customer service

Came here to inquire about a storage unit, and the people working there were very nice! Susan and Faith were very helpful in explaining everything and made it a very nice experience!

Faith and Susan are such helpful employees!

We absolutely LOVED Suzan & Faith !!! They were so helpful and patient with us in walking thru the whole process of renting a storage unit !!! I’m so glad I closed this location! I would highly recommend this location to my friends.

very helpful, suzan and faith are the best!!!!!

Faith and Suzan are super helpful! Really nice people!

Suzan and Faith are awesome! They’re super sweet and very helpful.

Love this location! The office was kept super clean and organized so I was trusting that my items would be kept safe. I had a MILLION and one questions…SUZAN WAS MORE THAN KNOWLEDGEABLE and answered all of them. I thought she was kind and professional. Please ask for her!

Suzan was extremely helpful, kind and professional!!

Location is great. Due to COVID-19 and other factors, the rent is going up.. So sad that I have to move my things out...

Some people are there to help while some are there to rip customers off.....

Navaho and Suzan is great

I'am satisfied with your staff. Miss Suzan is great also Mr James

Thanks Suzanne, going through a rough time but you made the process soo much easier.

Very Nice Service.

Betty provided great customer service. Very nice lady.

Thanks to My Girl Lashawn 💕 She got us in and out with autopay!!! theQueen💋

Roesha help me find the perfect space, she was very helpful and understanding and was able get me the best fit for my budget

Great service

Betty and James were a frente help! Muy bien!

Mrs.Betty Very Helpful during my rental process she took her Time walked me through The process also Roesha Was Kind Enough To help set up the app & Get Me Signed In And Help me get familiar with the app

James was awesome! Knew exactly what he was doing and promptly help me reserve a space at the last minute before close👍🏽

Let me tell you about Mrs. Betty at the public storage on 45th street, she helped me secure a storage for my needs, she new her stuff and customer service was awesome she completely exceeded beyond my expectations she’s someone I wouldn’t mind running one of my offices in Florida. Oh and she needs a raise mark my words.

Met with "Betty" front office staff and she could not be more helpful. Because od Betty's help, I stopped looking elsewhere, and signed up at Public Storage immediately.

Susanne and James were extremely helpful, A+ service!!

Hi Suzanne and James are the best people I ever dealt with

Betty and James helped me out a lot!

MS. Betty very knowledgeable, polite and professional.

James at Public Storage on 45th Street, was great. He took the time to give us all the information that we need it. He was very nice and helpful. Thank you very much, James. We appreciate all of your help

James was a great help!

April gave me great customer service

Betty is wonderful! She is courteous, professional and made this process of moving into a storage unit painless. She went above and beyond and I cannot thank her enough.

Great service at this location, thank you Suzan you're the best!!

Suzan great customer service thank you for your help

Susan was absolutely great!! i was a little grumpy when i came in from my experience at another storage place, but susan delt with me on a personal level and understood my frustration, and the unit was nice and clean i would most definitely recommend this place to storage your things😁

Susan and James at Public Storage on 45th Street, were sunshine on a rainy day. The sign in process was organized and efficient, the app for door access is user friendly and the customer service was tops. My moving day had multiple obstacles with very rude people, arriving at Public Storage made it bright again. Thank you.

This place is awesome! Betty and Miss Tasha are amazing!

Ms. BETTY WAS EXCELLENT SHE HELP ME DOWNLOAD MY APP.

Mrs Betty was very nice and help with my app. I will bring my family back. Thank You 😊

Ms Betty was great and very helpful. Made moving in my storage fast and easy.

Betty was absolutely fabulous to work with!!!

James and Suzan are the best!

Betty was very nice and she gave me all the information that I needed to rent a storage and I am a former customer I rent 3 years ago she let me know that they spray once a week they have cameras so far I am enjoying my storage. Thank you Betty for all your information☺️☺️

Betty and Susan was wonderful they were so helpful

Md. Betty is the Boom. Very nice lady. Help me download my app.

I LOVE THIS PLACE MS BETTY IS VERY HELPFUL EVERY TIME I COME IN SHE ALWAYS SMILING AND ALWAYS THERE TO HELP OUT SHE TAKE YOUR SITUATION FROM BAD TO GOOD IM VERY GRATEFUL FOR HER…

Betty and James went above and beyond after having a horrible experience at another storage facility. I am so happy I met them both and choose this location. They were so professional and helpful from start to finish. This is one of the cleanest storage facilities I’ve ever seen in my life. You can’t basically eat off the floor. 5 star review all around.

Betty and James are always a great help!

Betty and James were terrific and made sure I got my app to work at both properties I have units at.

James was so helpful and patient with me, since the moment I walked in he was all about helping me till the moment we made the account.

Mrs. Betty was amazing she explained everything to us!

Betty was amazing and very patient. Thank you

Suzan was amazing and very helpfulp

Betty was very helpful and nice.

I loved that place, very clean ! I was attended by Betty, she is excellent, I really enjoyed the service

Ms betty provided me with great customer service, quickly showed me the unit when i got there. Oh ya get those people a golf cart PUBLIC STORAGE

Suzan was great!

Aquí esta lindo

Ms . Betty was extremely nice & helpful!

JP (James) was amazing. Turned our experience around a whole 180 degrees in a stressful, time consuming and time constraining issue. THANK YOU JAMES!!! We purchased a climate controlled unit online. I when we showed up to the site the unit assigned to us was NOT climate controlled. All we needed was to transfer funds to the unit we actually wanted because we didn’t have another $400 (totaling $800) to have on hold for refund. James came in, started his shift, took over our transaction and completely made our day with his impeccable customer service and witty accommodations. Thanks JP, you have a golden heart.

I have meet Betty at the 45th storage is today was so sweet and very helpful. Also, she is very friendly and a nice communicate.

Well where do I start. I had a bad experience with public storage yrs ago and was worried about going to them again however I had no choice. Betty at the 45th st location reassured me my things will be safe she really kept a good paying responsible customer from walking out the door please Acknowledge her she work hard even while limping :)

Miss Betty is truly an asset to her organization, she is knowledgeable and understands what is required to address situations. I am very happy with her service.

Great location and thanks for Suzan being helpful for years we have been customers here. !!! Easy access to units and plenty of space in the yard.

Always clean and very attentive staff. Very efficient

Ms Betty was super helpful with my move in she explained everything to my understanding Go to Public Storage and ask for Ms Betty.

Susanna was very helpful, she was informative and gave us what we needed in a very efficient manner.

James P was so helpful and informative! Real cool dude!

Betty and James P were very understanding and professional during our interactions on-site. Thankfully Suzanne was able to fix the broken elevator on the 2nd day so it helped tremendously with our move out! Thanks all!

Suzan was very attentive and helpful throughout this process. She provided exceptional service while assisting with all of our needs. Very informative and patient with my questions. I would definitely recommend!

Suzan is amazing ..best customer service ever, her store is always clean, she is always out there cleaning, great asset to public storage..

Mrs. Betty and James P. were wonderful! They went above and beyond to help me out. Truly exceptional customer service here at the 45th street location. Again, thank you for your patience and professionalism

James P has been an AWESOME helper... Great team work

Suzan was very wonderful and helpful Best Customer service

Suzan and Betty are awesome. They were very helpful. I would recommend this location if you need storage space. Just move in during a special.

Great service, helpful employee, very knowledgeable ..thanks suzan

Ruby and Suzan where so helpful today when picking up my lock 😁 5 stars across the board

Suzanne was very friendly, and helped us find the perfect unit… asset to the company!

Suzan has been one of the best employees to help me with my moving situation she made me feel very comfortable with my decision.

Suzan was so helpful and explained everything to me clearly and made sure I understood what was going on. She is really good and a jewel of a worker. Her personality is amazing and public storage is lucky to have her.

Gina was just the perfect person to rent my unit great customer service

Gina Thanks so much for the tremendous service!!! You was very helpful, kind .

I got the pleasure of meeting the sweetest young man named Sabin. He was so helpful and answered all my questions. I just love seeing smiles underneath those silly masks. I know who to ask for when I need helping moving things around!

Suzan is big help here at this company when you come ask for her

I rate Suzan a 5,she did everything perfect

I met with Janae, She was very professional. She is truly an asset to this company

Awesome customer service! James was friendly and professional. Highly recommend!

Reasonable priced, courteous service

Betty reviewed the entire process to make sure I fully understood everything from start to end, the app is really cool as well!

Rubi was wonderful! Very attentive and friendly. Quick and easy :)

Janae has been more than helpful. She is patient, accommodating and go’s above and beyond the call of duty, ensuring a smooth and easy process. She also has a great attitude and very upbeat. She is a great face for the Public Storage brand.

Mrs. Betty has been fantastic!! Haven't been in my unit in over a year. She walked with me and eased my anxiety!! Just a worful help!! Ask for Mrs. Betty for your storage needs!!! So happy with my experience!!!!!! !!!!!!!

The staff is helpful. The place stays clean

Gina great customer service

Gina helped me with questions and great customer service she has

Gina was very helpful

Perfect

Suzan has Jew blood..I mean that in a good way, she is persistence and great at what she does, she is a sweet sprited person and cares for her customers, I highly recommend this location..this is my 3rd visit. Thanks suzan and Betty as well.

Ms. Betty was very helpful, the place was nice and clean. She showed me the app and it made it much more easier to manage.

Betty is such an amazing help at this location her smile and greeting made me feel relaxed after a long drive! Thank you Betty!

Gina has great customer service she was a big help

Suzanne is fantastic and makes you feel at home as soon as you walk in the door. Very helpful and made the whole process cake! Thank you so much 🙏🏻

Went to place items into storage only to approach my unit and find the door smashed/rammed. I was unable to open it nor reach anyone for assistance. I had to pack all my items back in my car. Apparently they don't monitor or walk the property to assure security and if they do I didn't receive a phone call to advise me of the ordeal. Highly upset!

Friendly staff was able to get in and out of my locker with no problem

Suzan was very nice and professional 💯‼

Shawn was very very helpful and the ladies in the front was very nice.. Great place

Suzan was extremely helpful and so was Janae. Very knowledgeable and gave us great tips and a better unit!

Gina was more then helpful and very professional and help me with the right fit showing me a few units that would fit my needs

Great customer service thank you Shawn, and ryan

Gina and Ryan had the best customer service and worked as a team

Gina and Ryan was awesome great customer service

Gina has great customer service she is awesome

I see gina on okeechobee and 45th street and she is always busy at work and always smiling and always always says polite . great customer service

Gina was great customer service and very professional

I started coming to this particular location over a month ago because the manager built a great relationship with me. They always try to hook you up it’s all about the great customer service and getting things done talk to Suzan she’s the one who squared me away at this location keep up the great work guys best experience so far with public storage

Ryan took care of me from the moment I walked through the door.. As professional as it gets! I’m a manager and I would hire Ryan based on the great presentation he did!! Definitely recommend Ryan to anyone!! Extremely clean storage area... No doubt a great spot with Half off on First month!

Gina was a big help and great customer service

Janae gave me exceptional assistance. I would recommend her.

Suzan was awesome! So professional and helpful. I feel she is so WONDERFUL!😇

CLEAN, CLEAN, CLEAN. I had an issue with a near by storage place where my belongings got chewed n by rodents, there were droppings etc. So my priority was to move my belongings to a different storage. Found this one on google and the reviews were great. It did not disappoint, super clean storage units. I had 1 on the 1st floor and another one on 2nd floor with AC. Betty and Suzan were always in the office ready to help or answer any questions. They always carried a smile and were happy to assist. They even lt me borrow moving dolly etc. I kept my stuff for 3 months and when I finally left, my belongings had no damage, no sign or droppings or rodent activity. My mattresses were clean and in perfect condition. I am so happy I chose this place and I DO RECOMMEND. BEST IN TOWN.

It was a great experience she was very helpful thank you very much

Gina was so professional and so funny love her auroa

Betty was very helpful with giving me a tour. The facility is nice and clean. I recommend this storage unit. Good experience so far.

Ms. Susan is a very nice lady she makes you feel like your at home

Betty the customer service [email protected] the 45th St. location was very professional and courteous. I came in and I was in a hurry, she worked quickly and efficiently to get me in and out Appreciate your services.

Betty was awesome! Thank you so much for helping me and staying on the phone to ensure that I was able to complete everything that was needed.

Very informative and helpful. Great personality.

Gina has great customer service nice girl

Gina and Ryan have the best customer service

Gina help me with finding the right size unit great customer service

Gina did an awesome job showing just the right size unit and great customer service

Excellent service by none other than miss suzan

Hey Suzanne thank you for helping us you are a very nice woman who always let me know my bills due you always keep the place clean you always help us out and I really appreciate that for our family to keep our stuff safe in storage you are a very respectful manager

I cant complain about anything, this storage is clean, susane was very helpful in the process of helping me would recommend to anyone, in the area very glad I chose this storage.

Susan was a beast for me she over and aboard for me and things were busy.i was very proud of her and how she was so cajole with every customer even though some tried to be un so

Suzanne is such an amazing person, she helped me and my wife to the max, such a friendly intelligent person, property is clean and well maintained, highly recommend...also ask fir suzan!

Suzanne was amazing helped me get a good deal and was very helpful. Definitely recommend Public Storage.

Suzan is great to talk to and offers excellent at customer service. She even helped me when I was having payment issues. Love this Public Storage!

Great service provided by Betty. She helped my move in so easy.

The best customer service,Zusan is the best

My family and I went there on the 17 of February and Ms. Suzan helped us out. I don't normally leave reviews, but she was way too amazing for us not to do so. She's very lovely, professional and patient, she explained everything to us. Thank you Ms. Suzan

I have a unit here the gates where broken on one side last time I went ,which worried me that I drove right in and that means anyone could have gotten in. They don't have hand carts to use available, they have one that you must give dl to use. I wish the hours where longer to get in and that the convenience was there when I need a cart.

Suzan and Betty were lots of help and a pleasure to meet!

Gina was a big help to me early this morning

Everytime i see Gina she always says Hi and very pleasent love her sprit

Seen Gina outside I asked her some questions she was a big help and very polite and can tell she smiles threw her mask very nice

Amazing service by suzan..as usual!

Everything will great every helpfully

Ryan and Susan were very helpful while I was inquiring about renting a unit. Thank you

Oh man, another awesome experience from start to finish. I was a bit challenging and indecisive but Ms Susan an Ms Betty were kind, patient, and professional.

Good prices, clean facility, and Gina at the front desk is helpful and polite. I will definitely recommend this storage facility to friends and family.

Very positive. Aimee was very helpful and professional.

Much improvement. Very nice.

Today, I went into this location spoke with Gina. She really helped me with information that would benefit me concerning my scheduled move out date. Thanks so much Gina, Happy New Year!

Gina was a big help the last two times while we was here she had answers and she helped us out . Thank you so much gina ..would give her 10 stars if I could .

Gina was very helpful and very very patient would recommend for everyone to ask for her when you walk in

She was beyond in helping me....she got my upmost respect...MS GINA THE BEST♥️

Gina was extremely helpful and accommodating i look forward to moving in

I just want to say that the employee Gina @ 45th street I'd the best help. Thank you for making my move easy and pleasurable😊

The best customer service I’ve received from any public storage by far, I will recommend this location to anyone that’s looking for storage.. friendly, clean and well secured. Suzan and Ryan are the best, very patient and knowledgeable people, thank you guys for all of your help.

Clean, good customer service! Recommended!!!

Great service!! Clean place!! Ben, Ryan, and Suzan you guys are the best!!!😊 Keep up the great work!!!

I had a very wonderful experience. I'm already stressed enough so it was nice to meet with someone who understands customer service. The young lady was very sweet

Very good at communicating and getting the job swiftly. I recommend Susanne she’s amazing!!!

Suzan was the Best and very helpful, she really knows her stuff, will highly recommend this location clean and well maintained.

Suzan was very nice and helpful, the property is nice and clean Close to I95

Excellent costumer service provided by Ms. Nancy and Ryan they were very professional and friendly Ms. Nancy is very funny she had us laughing the whole time we were there I actually was referring my daughter to this location because it is very clean and I have never had any issues I always use this location when I need a storage!!!

Thank you Gina!!!! She was my representative the day i made my purchase. She helped me and gave me the best deal and awesome customer service. She deserves more than a 5 star!

Latasha was the best gave me great customer service!! Gave me the best deals and made sure I was satisfied before I left and she’s funny!!

Latasha was so helpful and got me exactly what I needed .. made this move so much easier!! Thanks girl!!

Suzan and Ryan were very helpful and cordial at 1247 45th street center in West Palm Beach, Florida

Latasha has grest customer service thank you so much for everything hard work pays off

Ms.Nancy gave me the best service possible... thank you soo much for making the process easy as possible.

Latasha was a great help with getting me the right space at a good price

Dear friends, Just wanted to let you guys know how happy I am with public storage 45th street...specially Susan, Ryan and Nancy. I have been doing business with this location on and off for years and by far they have excelled with their customer service and amazing personal skills. Units are Climate controlled, clean and easy access.. So if you are looking for a pristine public storage this is the place. Cheers!

Gina and Ryan was very hopeful and carry they both went out of their way to go the extra mile to help me and my family with a affordable storage space i would recommend this location to anyone i would definitely come here again if I ever needed more storage space

Very helpful and friendly front office staff

Had an awesome experience staff very friendly and helpful will refer to others.

Love the Service I recieve at the 45th Street store.I went in to pay my Monthly payment and discovered it had increased.Gina the Lady that was working that,said she would submit a request to see if they could do anything..got a response back later that day ,with a reduction..Thanks sooo much for your kindness.

Ryan did an absolutely great job with helping us find a perfect storage unit. He went above and beyond. Very helpful and knowledgeable. Thank you!

Current customer and NEVER late on my rent. My unit has a large electric garage door. The door stopped working preventing me access. I notified the on site manager, "Suzan", she was polite and courteous and explained she had to file a work order and the door will be repaired ASAP. After a week went by, Suzan explained she can only file a work order, she gave me the number of her district manager "Ben" . I documented 13 phone calls with messages pleading to "Ben" at different times between 9am and 5pm and never received a return call. Now 2 1/2 weeks with no access to my unit , I left "Ben" a polite message stating I will not pay my rent, he returned my call. Ben was rude and impolite and said someone will fix the door. Twice I had to wait for over an hour for a serviceman to come and he was unable to fix the door. I was told they are waiting for parts. Another week went by and I did not even get a return phone call from Ben. I finally reached a gentlemen named "James" at Public storage, explained my nightmare and "James" had the door repaired the next day with apologies and a fair adjustment on my rent. Suzan was great throughout and was as upset as I was. James, is a gentlemen and a man of his word. Ben should work for Suzan. PUBLIC STORAGE please review your customer service policies ! Suzan 5 Stars , Ben -0 Stars NOTE: I changed the rating to reflect the service that was received by the onsite staff , Suzan deserves 5 stars ! TY again Suzan

I met with nicole today and had an awesome experience Ms. Suzan gets negative stars because we were cleaning out out our storage so we accidentally left some stuff on the floor and we couldn't find a broom and she told us that she had to clean it up but now every mess in the storage she thinks its us she even tried to whisper it to somebody but I heard and my mom went to confront her that's what you call a true Karen

Ms. Nancy is a wonderful & helpful person. I had a great experience here with my storage. This is very Semi-Truck(53ft) friendly with space & wide turns. Would recommend this property to anyone looking to store something. Appreciate it!

The whole staff was awesome - they followed up when I registered on line - I missed a few appointments and they followed up to make sure I still wanted the unit - they answered my questions and when I got to the property - Suzanne really helped out - very nice - patient - showed me around and was very awesome during the finalizing of my paperwork - she made sure everything worked before I left the property. Would recommend to everyone to rent here!! I also just rented another unit today 7/8/2020 and Suzanne was out - so Nancy helped and she was a doll - took me right over to the new unit - made sure it would fit my needs - went back - did the paperwork right there - all done within a matter of minutes - they have also been very helpful during the Covid event - kept everyone informed - made changes to make everyone safe - Ryan is also great on the site also - takes time to chat - he gets to know you - doesn't seem put out if you ask for help - super nice guy! I am obviously pleased since this is my 2nd unit to rent!

Nancy was very polite and helpful.

SINCE I FIRST GOT MY STORAGE THE LADY NAME SUZAN HAS BEEN VERY HELPFUL.THIS STORE HAS FRIENDLY WORK AND CUSTOMERS SERVICE THE BEST SO FAR FROM ALL THE OTHER STORAGES I'VE RENTED IN THE PASS.THANK YOU SO MUCH FOR YOUR HELP SUZAN YOU ARE GREATLY APPRECIATED EVEN DOE YOU MAY NOT HEAR IT MUCH.

NICOLE MADE THE PROCESS QUICK FAST AND EASY. JUST HOW IMPATIENT PEOPLE LIKE MYSELF LIKE IT

RAYEN IS TGE BEST

The district manager is horrible and the people have no power to go to bat for you. He treats the employees horrible and I was there when he hung up on the girl regarding our problem. They has equipment parked in our space, which I told him, the district manager, when I rented it. When we got there the next day, it was still there. The district manager rented it to me, himself, and he is the one I told about the equipment being there at the time I rented the space. I was lied to how many vehicles I could put in our space. I was told no problem to fill the 50 ft outdoor spac . Next thing, I get a call, this id not allowed. Seriously????? Rats were in our stuff in the storage units. I will never use them again. Manger didnt care what we were told. They will say anything to get you in and then call you everyday about something they did not tell you about. They charge you a set up fee, you must buy their locks, their insurance, they put you on auto pay even when you ask them not to. We are easy people and understand rules, but they completely misrepresented and took over $500 for an outside parking space that we were told could put 2 or 3 trailers in as it was 50 ft long. Then they call and tell us we cant. They did t care they lied and misrepresented. One vehicle only. Despite misrepresenting and getting everything out of there close to the beginning of the month, within a few days , because we got sick of their phone calls. I asked for that months refunds due to the misrepresentation and they said they would ask. Another lie. No one helped us. People that work there dont care. All they care about is that the district manager, who is completely horrible to them, doesnt get mad. Lies lies and more lies !! Fees not represented up front. It's a racket!! Go somewhere else and support a local owner who cares!!!

If I can give zero stars I would. I only deal with 8755 Military Trail, Palm Beach Gardens and 401 Northlake Blvd locations for all of my storage needs or recommend to my clients. Chentelle, Natasha and Christine are magnificent women representing Public Storage in a very professional manner and especially when it comes to caring for their customers needs. It's 5:04pm and I am here at the 45th Street location helping someone load their stuff and move out, I was approached by Suzan displaying unprofessional behavior. She initially approached my car to tell me we needed to leave. I told her I was waiting for the person who I was helping to come because I didn't know the code. She said you need to call them and let them know you need to leave. I told her that I had already called and was waiting for them to come down. She said oh well the gates is about to lock and you'll just be stuck in here. Never in all my experience working with Public Storage have I ever had this type of experience. Thank goodness I don't have to deal with the 45th Street location!!!!

Nicole was absolutely outstanding. Showed me different spaces and found me the perfect size. Made me feel welcomed thanks again

Nicole was heaven sent. Made me feel like a very welcomed and at ease. I’m at peace storing with her thanks so much!!!

Appreciated Nelson for all his help and running the process with me since this is the first time I rent a storage unit. It is super clean and they have great workers here! Thanks Nelson 😊.

Nicole was awesome!!! Speaks calm and peacuful i understood everything i signed. Thanks again

Nicole was very friendly and professional. She sets the bar high for great customer service! Thanks for all your help

Nicole was fantastic!! Very pleased with my service she helped my move in at ease. Very clean property

It was great. Suzan was really nice and helped us out.

While shopping around for a storage unit, I met with Ryan and Susan. They were friendly and knowledgeable. Thank your help.

Nicole was very friendly and professional. She gave us excellent service

Nicole was wonderful help. Thanks so much!

The best service from nicole

Nicole showed me a great space at a better rate! Thank so much i recommend everyone store with her ;)

Nicole was very knowledgeable about the property! She was very helpful and had a pleasant attitude! Thank you Nicole! 😊

Great experience...

Nicole was very nice and patient , thank you

Nicole was very polite and answered all my questions.

Very prompt service. Comprehensive explanations and friendly customer service. Nicole assisted me and was excellent in every area of the transaction. She represents herself and the company to a very high standard.

I enjoyed the wonderful customer service provided from Suzan and Nicole. Suzan was very helpful and inciteful.

Thanks nicole for such a wonderful experience. Very informative and friendly!

Came in with my boyfriend to rent a space and the experience her as phenomenal! You ROCK Nicole!!! Thank you for all of your help. Happy new year!

This property is awesome! Nicole gave us a tour and found a great space at a low rate! Thanks so much Nicole. Happy New year!

Nicole your the best! All smiles with my storage. Thank you!

Nicole was so sweet and generous. Had a smile through the whole procedure! I'm glad I came and stored when i did.

Awesome experience!

Nicole was the best!! Very friendly informative and very calm and clear speaking. I understood everything i signed. Thanks again!

Nicole was awesome!! She makes sure you have A1 security for ANYTHING your storing and goes above and beyond to find the perfect space! Thank u so much for everything! I recommend Nicole every time I come back.

Nicole was fantastic!!! Thank you!

Wow! Nicole you rock thanks so much for everything and giving me a wonderful experience here on 45th!! Very clean property.

Nicole was very clear and professional. Thank you so much for your excellent customer and help make my move in fast and smoothly!

Nicole was great! Very friendly and stayed professional.. She showed me a really great space at a low rate! Im so happy i came when i did.

Nicole did a wonderful job, very informative

Awesome experience here on 45th!!! Nicole was very helpful and such a bright personality. I highly recommend her.

Thanks Nicole so much for making my experience here on 45Th st the best!!! Your a ROCKSTAR keep it up

Nicole was AMAZING

Wonderful customer service skills from Nicole today! So happy I can today and stored with you very nice property!

Thank you Nicole!!! She's the best very bright deamoner and pleasant customer service skills

Nicole was an excellent help! Wonderful property:)

Very clean property! Ryan was very helpful and efficient. Nicole was very friendly and made sure i was at ease with storing.

Excellent property!! Nicole and Ryan are absolute superstars. Thank you Ryan for making me feel at sanity storing!!!

What time can I get into my unit