Public Storage Self-Storage Units at 1247 45th Street, West Palm Beach, FL

of
6
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
-
5'x5'Online only price$ 72/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 72/mo $96Best Price Label -
4'x5'Online only price$ 76/moSmall 4'x5'- Climate Controlled
- Upstairs/elevator
$ 76/mo $101Best Price Label -
5'x5'Online only price$ 76/moSmall 5'x5'- Inside unit
- 1st Floor
$ 76/mo $101Best Price Label -
5'x5'Online only price$ 77/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 77/mo $103Best Price Label -
5'x9'Online only price$ 103/moSmall 5'x9'- Climate Controlled
- Upstairs/elevator
$ 103/mo $137Best Price Label -
10'x5'Online only price$ 107/moSmall 10'x5'- Climate Controlled
- Upstairs/elevator
$ 107/mo $142Best Price Label -
5'x10'Online only price$ 118/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 118/mo $157Best Price Label -
4'x10'Online only price$ 139/moSmall 4'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 139/mo $185Best Price Label -
10'x20'Online only price$ 164/moParking 10'x20'- Uncovered parking
$ 164/mo $218Best Price Label1 unit left! -
8'x10'Online only price$ 179/moMedium 8'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 179/mo $239Best Price Label -
10'x10'Online only price$ 182/moMedium 10'x10'- Inside unit
- 1st Floor
$ 182/mo $242Best Price Label -
10'x10'Online only price$ 199/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 199/mo $265Best Price Label -
9'x10'Online only price$ 209/moMedium 9'x10'- Climate Controlled
- Upstairs/elevator
$ 209/mo $278Best Price Label -
9'x10'Online only price$ 231/moMedium 9'x10'- Outside unit
- Drive-up access
$ 231/mo $308Best Price Label1 unit left! -
10'x15'Online only price$ 232/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 232/mo $309Best Price Label -
9'x10'Online only price$ 237/moMedium 9'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 237/mo $315Best Price Label -
10'x10'Online only price$ 257/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 257/mo $343Best Price Label -
10'x15'Online only price$ 294/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 294/mo $392Best Price Label -
10'x20'Online only price$ 351/moLarge 10'x20'- Outside unit
- Drive-up access
$ 351/mo $468Best Price Label -
10'x20'Online only price$ 365/moLarge 10'x20'- Climate Controlled
- Upstairs/elevator
$ 365/mo $486Best Price Label -
10'x20'Online only price$ 428/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 428/mo $570Best Price Label
Nearby Self-Storage Locations
Self-Storage Near West Palm Beach
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Mangonia Park Storage Units Near I-95
Public Storage in Mangonia Park is the place to go when you're searching for extra self storage space near Interstate 95 in uptown West Palm Beach.
Here, on the north side of 45th Street just west of Australian Avenue, you'll find a great selection of indoor storage units and climate controlled storage units in a handful of different sizes, as well as the option of outdoor storage units with drive-up access.
About halfway between I-95 and U.S. Highway 1, we are less than two miles inland from the shores of the Intracoastal Waterway, making us a great location for customers in the Northwood, Pinewood, North Shore, Echo Lake and Westfield neighborhoods, as well as the other surrounding communities.
About a half-mile from the Mangonia Park Tri-Rail stop, we are a great place for commuters to keep important work-related items in a handy 5x5 storage unit for easy access during the week.
For days spent rowing, sailing or just enjoying the water at Lake Mangonia, we offer convenient boat storage spaces, as well as 10x15 storage units, which can easily hold paddleboards, kayaks and small personal watercraft.
For oversized loads, a 10x30 storage unit offers enough storage space for when you need to pack up everything inside a single-family home near Palm Beach Lakes Community High School before a big move or remodeling project.
If you're looking for cheap vehicle storage, we also offer rental parking spaces for cars, trucks, motorcycles, RVs and SUVs.
When it comes to finding cheap storage units and friendly customer service in the West Palm Beach area, we can't think of a better place than here at Mangonia Park Public Storage.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 624)
Latasha did a great job helping me get the right unit great price
Great service by the manager Latasha. Clean in the building good communication and made a great deal today excited to have a storage unit here
Latasha is the best I love her great customer service
Latasha gave me the best service, she's very patient and will help you with everything you need!!! Ask for her everytime!
My experience was AMAZING with Suzan today.
Latasha was great. She had great customer service. Very friendly and welcoming. Definitely recommend renting from here !
It was a pleasure doing business with a sweet and kind lady . Selena was very respectful and help us with our rental i really enjoyed her today now i have the app and storage... i will give 10 stars if i could
Janae was professional calm and relaxed top shelf.
Selina was very helpful and very pleasant to work with. She took care of everything that had to be done. I loved this storage
Suzan is the absolute best! She helped me move into my storage unit with ease and confidence! If you are in the area, do not hesitate, let Suzan help you with your storage unit needs!
Selina was a excellent help she saved me from going to jail she was a blessing this morning. And definitely a beautiful woman that knows her job...
Public storage is a great place to store your items. Definitely will recommend family and friends.
Selina made my move in process very easy, I was in and out in no time!
Selina has a great attitude and very helpful . She smiles all the time and comforting to the clients. I would recommend anyone at the Public Storage once she’s there to attend. Thank You so much. Great Job. Thumbs Up👍🏿
Like having my stuff stored in this location very professional and clean
The space seems clean and well maintained. Suzan at the front desk was polite, professional, and helpful from beginning to end.
Selina was great when i walked in the door she smile and was very helpful her customer service towards me was outstanding and just because Selina gave me great service I will always come here very professional and patient worker
I really appreciate Selina Helping me today with my storage I will definitely keep coming as long as she's there what a professional worker she is...
Mrs Suzan was very helpful ,knowledgeable PATIENT and kind
Suzan makes you want to rent the space because she was so nice, despite that I don't really speak English, she made me understand everything. Thank you. Lots of love for Suzan
Suzan was very nice, she'll make you want to rent the place, and she was also very patient. Thank you Suzan
Suzan at 45th Street. The best. Made my transaction easier and she explained everything. When you have workers like Suzan you must cherish her and treat her like family. She makes me want to do business with Public Storage again
Selina was so kind and helpful and patient! Great employee! Thanks!
Seline was excellent, she had amazing customer service! She was very kind and helped me with everything in a timely manner. This was my first time purchasing a storage and she made it very easy and stress free.
Selina was the best! Great customer service and my 1 year old daughter loved her!
Selina was very helpful, kind , sweet and very understanding Selina is yhe only one i want to communicate with at yhis point of my life while using public Storage she helped me in so many ways.
Selina was amazing!!!
Selina is an awesome rep she was helpful and more importantly made me feel grateful about renting a space. She answered all of my questions with a smile and additional information so I could make a well informed decision.
Selina was wonderful. Very pleasant visit. She was alone with multiple guest waiting and she handle everyone with fast and friendly service. I would give 1000 stars if I could.
I came into the storage seeking assistance. It was about four people ahead of me. Selina was so pleasant and warming. She immediately stated she were multitasking and trying to help everyone why she still kept it professional handling other customers in-front me. She was so energetic and helpful to everyone. It’s a must you hire more people like Selina. It was a pleasure dealing with Selina
My mother Tammy went and had the best experience with Selina. Selina was very nice and helpful. Thank you for your wonderful customer service!
Selina was Very patient, very accommodating, took the time to show me units. She made me feel like my belongings were going to be safe and secure.
Nice and clean
Selina went above and beyond my expectations highly recommend also help me to download the public storage app. 10 stars for her
Roesha & lashawn we're extremely helpful, making sure I understood the rules and policy. They also showed me a very clean unit in a nice facility. The Ladies were very friendly, and nice.
Roesha and Lashawn were very helpful, thorough and virtuous.
Good service
My first experience using a storage unit company and Ms. Selina made it a seemless and wonderful experience. She help me understand the rates, and the process. Great customer service and I highly recommend this location. Make sure you ask for Ms.Selina
Selina was very helpful & respectful
Hi! Salina is the real MVP! Her customer service exceeded our every expectation. She is funny, knowledgeable, and curious! She needs to go to the next level. Thank you Public Storage you're fabulous!!!!
Salina was the best and helped me out so much I am very appreciated of her service
It was a pleasure seeing Selina today she was very helpful, caring, concerned and informative to my family and I today as we was moving out she was cleaning doors and units on the 3rd floor seeing her work was amazing. She did everything she could do to assist me and my family we will definitely come back to 45th if we're in need of a storage again just because of her. The smile she has is simply Amazing Selina. is more 👏 😍 ❤️
Suzanne was amazing, great customer service as always, am a returning customer only because of Suzanne, location is always clean, location right off I 95..thanks a million.
Selina was well take care of me she fantastic…. Manshiny
Selina is very awesome…. Thank you for the great works.
Roesha &Lashawn great customer service found me the perfect space thanks ladies
It was a pleasure working with Selina today she was very passionate to my needs
Ms Selina was great 😊 met all my needs an a timely manner was very professional.
Get the AC units and they have very nice moving in prices
Unprofessional workers
Selina was sooo helpful and kind! 2 other customers came in while I was being helped and she was able to help and answer everyone’s questions so kindly and promptly, including myself. I was really worried about a payment that I owed and needed to dispute, but she helped me get everything squared away so quickly and I really appreciated how personable she was as well. 10/10 human being! That being said, everyone else who I interacted with at this public storage location was so nice and helpful. Thanks so much everyone!
Roesha & Lashawn i'm Very satisfied with the job she did for me today very kind very humble I like her a lot so give her a raise
Selina on 45th street was amazing and answered all my questions. She got me in and out a better deal then I had find.
My experience with Selina was great. Her customer service was excellent.
It was a pleasure working with Selina yesterday she said she was with the company for only 2 months dealing with her seemed to be like years I really appreciate her
I’d recommend this location, the staff is kind and responsive and quick to respond to any problems.
This location is awesome!!! The young lady Faith is so nice and super helpful with anything that you need while using their facility. I would for sure refer people to this location, purely over her working there.
Excellent location!!! Planning on renting a unit soon and this is the best place I’ve found. Excellent customer service by Faith, ask for her and she will answer all of your questions. Will be a long-term customer. Thanks!!!
Checking in was easy. The representative was VERY helpful and polite !!!! Would do business again because of her.
This location is the best! Ask for Suzan! Most kind and helpful person I could have possibly gotten. Extremely satisfied.
Such an easy process! I hate moving! Suzan made it as least stressful as possible! Would recommend her to my friends and family for sure!
I stop by here to help someone get their stuff out of storage place is nice and clean
Im changing my review. This is the second time on site where I submitted my license to get a cart and lo’ and behold in the middle of the day (11am) while I’m there, the staff locks up and closes the office. No note, nothing. I had to scream Hello and drive around the property trying to find someone to get me my license so I could get to an appointment. I’m livid. Courtney needs to put up a note or find those on site and let them know she’s planning on disappearing. My original experience with LaShawn (posted below) was still nice but these new girls disappear for no reason. laShawn so quick and friendly and helpful! So sweet and the facilities are awesome!
5 Star Staff, 3 Star Corporation: The staff at this location have always been helpful, polite, and willing to go above and beyond for their clients. So, it's ONLY because of this that I give this establishment 4 stars. I have been a patron of Public Storage for several years now, with thousands of dollars in e-receipts to back this. It is my opinion that, given the cost of space in these facilities, the corporate policies should be far more favorable to the clients. At the onset of the global pandemic, the presence of on-sight security guards was understandably suspended. Unfortunately, much like other profit-driven entities, the staff reductions that were initially justified by circumstances beyond anyone's control continued long after things began to return to normal. To this day, there are no on-site security guards after hours. As a result, if anything prevents you from being able to exit the premises by closing time (9pm), after an unknown grace period of perhaps 30 minutes, you cannot get out of the gated lot without going through a series of steps including calling a toll free number that eventually gets you in touch with a rep who has the ability to open the gate remotely. In approximately 3 years, I have had to go through this process twice. Most recently, at this location, the young lady who answered after an 11-minute hold was courteous and understanding; I had accidentally allowed my vehicle's battery to drain below the minimum required to start the engine. Luckily it wasn't that low and about an hour after I made the discovery and shut everything off, the battery regenerated sufficient voltage and I was able to get to the gate and ultimately, depart. The previous occasion was much worse, scary to be honest, but took place at another location in the area, so I will describe that fiasco in a review of that specific location. BOTTOM LINE: IF YOUR SCHEDULE PRECLUDES YOU FROM VISITING YOUR STORAGE FACILITY EARLIER IN THE DAY, BE SURE TO COME PREPARED WITH ANY MEDICATIONS OR OTHER NECESSARY RATIONS TO POTENTIALLY BE TRAPPED UNTIL 6AM THE FOLLOWING DAY. YOU MIGHT NOT PLAN ON BEING THERE AFTER THE DESIGNATED 9 PM CUTOFF, BUT SOMETIMES S#!T HAPPENS!!!
Lovely place. Faith was really nice and sweet. 10/10
Came in and miss Najah was very patient and understanding a vary sweet lady
Lashawn and Roesha helped get a space for my jet ski's. Awesome customer service
Excellent management clean facility
This is the most inconvenient storage unit I have ever had. No Dollys are available in the bottom of each building. EVER. Came in today and no elevators are working, my unit is on the 2nd floor, had to call the front office to figure out where the stairwell is and how to get inside! Once again a trip to my unit has taken over 15 minutes when I should have been able to run in and outUNACCEPTABLE
Made sure all was in place
Suzan was wonderful…
Lashawn and Roesha were awesome. Will definitely refer my family.
I walked into the Public Storage nervous about moving to a new area and walked out feeling more confident that I chose the right company to store my belongings! LaShawn was very helpful by showing me different storage options without hesitation, in the end I do believe the option that was recommended turned out to be the best fit.
Faith awesome job
This location has horrible customer service. Every time you speak with anyone there you get different information and they couldn’t care less.
Lashawn and Roesha were awesome. Will refer family and friends. Awesome customer service
Came here to inquire about a storage unit, and the people working there were very nice! Susan and Faith were very helpful in explaining everything and made it a very nice experience!
Faith and Susan are such helpful employees!
We absolutely LOVED Suzan & Faith !!! They were so helpful and patient with us in walking thru the whole process of renting a storage unit !!! I’m so glad I closed this location! I would highly recommend this location to my friends.
very helpful, suzan and faith are the best!!!!!
Faith and Suzan are super helpful! Really nice people!
Suzan and Faith are awesome! They’re super sweet and very helpful.
Love this location! The office was kept super clean and organized so I was trusting that my items would be kept safe. I had a MILLION and one questions…SUZAN WAS MORE THAN KNOWLEDGEABLE and answered all of them. I thought she was kind and professional. Please ask for her!
Suzan was extremely helpful, kind and professional!!
Location is great. Due to COVID-19 and other factors, the rent is going up.. So sad that I have to move my things out...
Some people are there to help while some are there to rip customers off.....
Navaho and Suzan is great
I'am satisfied with your staff. Miss Suzan is great also Mr James
Thanks Suzanne, going through a rough time but you made the process soo much easier.
Very Nice Service.
Betty provided great customer service. Very nice lady.
Thanks to My Girl Lashawn 💕 She got us in and out with autopay!!! theQueen💋
Roesha help me find the perfect space, she was very helpful and understanding and was able get me the best fit for my budget
Great service
Betty and James were a frente help! Muy bien!
Mrs.Betty Very Helpful during my rental process she took her Time walked me through The process also Roesha Was Kind Enough To help set up the app & Get Me Signed In And Help me get familiar with the app
James was awesome! Knew exactly what he was doing and promptly help me reserve a space at the last minute before close👍🏽
Let me tell you about Mrs. Betty at the public storage on 45th street, she helped me secure a storage for my needs, she new her stuff and customer service was awesome she completely exceeded beyond my expectations she’s someone I wouldn’t mind running one of my offices in Florida. Oh and she needs a raise mark my words.
Met with "Betty" front office staff and she could not be more helpful. Because od Betty's help, I stopped looking elsewhere, and signed up at Public Storage immediately.
Susanne and James were extremely helpful, A+ service!!
Hi Suzanne and James are the best people I ever dealt with
Betty and James helped me out a lot!
MS. Betty very knowledgeable, polite and professional.
James at Public Storage on 45th Street, was great. He took the time to give us all the information that we need it. He was very nice and helpful. Thank you very much, James. We appreciate all of your help
James was a great help!
April gave me great customer service
Betty is wonderful! She is courteous, professional and made this process of moving into a storage unit painless. She went above and beyond and I cannot thank her enough.
Great service at this location, thank you Suzan you're the best!!
Suzan great customer service thank you for your help
Susan was absolutely great!! i was a little grumpy when i came in from my experience at another storage place, but susan delt with me on a personal level and understood my frustration, and the unit was nice and clean i would most definitely recommend this place to storage your things😁
Susan and James at Public Storage on 45th Street, were sunshine on a rainy day. The sign in process was organized and efficient, the app for door access is user friendly and the customer service was tops. My moving day had multiple obstacles with very rude people, arriving at Public Storage made it bright again. Thank you.
This place is awesome! Betty and Miss Tasha are amazing!
Ms. BETTY WAS EXCELLENT SHE HELP ME DOWNLOAD MY APP.
Mrs Betty was very nice and help with my app. I will bring my family back. Thank You 😊
Ms Betty was great and very helpful. Made moving in my storage fast and easy.
Betty was absolutely fabulous to work with!!!
James and Suzan are the best!
Betty was very nice and she gave me all the information that I needed to rent a storage and I am a former customer I rent 3 years ago she let me know that they spray once a week they have cameras so far I am enjoying my storage. Thank you Betty for all your information☺️☺️
Betty and Susan was wonderful they were so helpful
Md. Betty is the Boom. Very nice lady. Help me download my app.
I LOVE THIS PLACE MS BETTY IS VERY HELPFUL EVERY TIME I COME IN SHE ALWAYS SMILING AND ALWAYS THERE TO HELP OUT SHE TAKE YOUR SITUATION FROM BAD TO GOOD IM VERY GRATEFUL FOR HER…
Betty and James went above and beyond after having a horrible experience at another storage facility. I am so happy I met them both and choose this location. They were so professional and helpful from start to finish. This is one of the cleanest storage facilities I’ve ever seen in my life. You can’t basically eat off the floor. 5 star review all around.
Betty and James are always a great help!
Betty and James were terrific and made sure I got my app to work at both properties I have units at.
James was so helpful and patient with me, since the moment I walked in he was all about helping me till the moment we made the account.
Mrs. Betty was amazing she explained everything to us!
Betty was amazing and very patient. Thank you
Suzan was amazing and very helpfulp
Betty was very helpful and nice.
I loved that place, very clean ! I was attended by Betty, she is excellent, I really enjoyed the service
Ms betty provided me with great customer service, quickly showed me the unit when i got there. Oh ya get those people a golf cart PUBLIC STORAGE
Suzan was great!
Aquí esta lindo
Ms . Betty was extremely nice & helpful!
JP (James) was amazing. Turned our experience around a whole 180 degrees in a stressful, time consuming and time constraining issue. THANK YOU JAMES!!! We purchased a climate controlled unit online. I when we showed up to the site the unit assigned to us was NOT climate controlled. All we needed was to transfer funds to the unit we actually wanted because we didn’t have another $400 (totaling $800) to have on hold for refund. James came in, started his shift, took over our transaction and completely made our day with his impeccable customer service and witty accommodations. Thanks JP, you have a golden heart.
I have meet Betty at the 45th storage is today was so sweet and very helpful. Also, she is very friendly and a nice communicate.
Well where do I start. I had a bad experience with public storage yrs ago and was worried about going to them again however I had no choice. Betty at the 45th st location reassured me my things will be safe she really kept a good paying responsible customer from walking out the door please Acknowledge her she work hard even while limping :)
Miss Betty is truly an asset to her organization, she is knowledgeable and understands what is required to address situations. I am very happy with her service.
Great location and thanks for Suzan being helpful for years we have been customers here. !!! Easy access to units and plenty of space in the yard.
Always clean and very attentive staff. Very efficient
Ms Betty was super helpful with my move in she explained everything to my understanding Go to Public Storage and ask for Ms Betty.
Susanna was very helpful, she was informative and gave us what we needed in a very efficient manner.
James P was so helpful and informative! Real cool dude!
Betty and James P were very understanding and professional during our interactions on-site. Thankfully Suzanne was able to fix the broken elevator on the 2nd day so it helped tremendously with our move out! Thanks all!
Suzan was very attentive and helpful throughout this process. She provided exceptional service while assisting with all of our needs. Very informative and patient with my questions. I would definitely recommend!
Suzan is amazing ..best customer service ever, her store is always clean, she is always out there cleaning, great asset to public storage..
Mrs. Betty and James P. were wonderful! They went above and beyond to help me out. Truly exceptional customer service here at the 45th street location. Again, thank you for your patience and professionalism
James P has been an AWESOME helper... Great team work
Suzan was very wonderful and helpful Best Customer service
Suzan and Betty are awesome. They were very helpful. I would recommend this location if you need storage space. Just move in during a special.
Great service, helpful employee, very knowledgeable ..thanks suzan
Ruby and Suzan where so helpful today when picking up my lock 😁 5 stars across the board
Suzanne was very friendly, and helped us find the perfect unit… asset to the company!
Suzan has been one of the best employees to help me with my moving situation she made me feel very comfortable with my decision.
Suzan was so helpful and explained everything to me clearly and made sure I understood what was going on. She is really good and a jewel of a worker. Her personality is amazing and public storage is lucky to have her.
Gina was just the perfect person to rent my unit great customer service
Gina Thanks so much for the tremendous service!!! You was very helpful, kind .
I got the pleasure of meeting the sweetest young man named Sabin. He was so helpful and answered all my questions. I just love seeing smiles underneath those silly masks. I know who to ask for when I need helping moving things around!
Suzan is big help here at this company when you come ask for her
I rate Suzan a 5,she did everything perfect
I met with Janae, She was very professional. She is truly an asset to this company
Awesome customer service! James was friendly and professional. Highly recommend!
Reasonable priced, courteous service
Betty reviewed the entire process to make sure I fully understood everything from start to end, the app is really cool as well!
Rubi was wonderful! Very attentive and friendly. Quick and easy :)
Janae has been more than helpful. She is patient, accommodating and go’s above and beyond the call of duty, ensuring a smooth and easy process. She also has a great attitude and very upbeat. She is a great face for the Public Storage brand.
Mrs. Betty has been fantastic!! Haven't been in my unit in over a year. She walked with me and eased my anxiety!! Just a worful help!! Ask for Mrs. Betty for your storage needs!!! So happy with my experience!!!!!! !!!!!!!
The staff is helpful. The place stays clean
Gina great customer service
Gina helped me with questions and great customer service she has
Gina was very helpful
Perfect
Suzan has Jew blood..I mean that in a good way, she is persistence and great at what she does, she is a sweet sprited person and cares for her customers, I highly recommend this location..this is my 3rd visit. Thanks suzan and Betty as well.
Ms. Betty was very helpful, the place was nice and clean. She showed me the app and it made it much more easier to manage.
Betty is such an amazing help at this location her smile and greeting made me feel relaxed after a long drive! Thank you Betty!
Gina has great customer service she was a big help
Suzanne is fantastic and makes you feel at home as soon as you walk in the door. Very helpful and made the whole process cake! Thank you so much 🙏🏻
Went to place items into storage only to approach my unit and find the door smashed/rammed. I was unable to open it nor reach anyone for assistance. I had to pack all my items back in my car. Apparently they don't monitor or walk the property to assure security and if they do I didn't receive a phone call to advise me of the ordeal. Highly upset!
Friendly staff was able to get in and out of my locker with no problem
Suzan was very nice and professional 💯‼
Shawn was very very helpful and the ladies in the front was very nice.. Great place
Suzan was extremely helpful and so was Janae. Very knowledgeable and gave us great tips and a better unit!
Gina was more then helpful and very professional and help me with the right fit showing me a few units that would fit my needs
Great customer service thank you Shawn, and ryan
Gina and Ryan had the best customer service and worked as a team
Gina and Ryan was awesome great customer service
Gina has great customer service she is awesome
I see gina on okeechobee and 45th street and she is always busy at work and always smiling and always always says polite . great customer service
Gina was great customer service and very professional
I started coming to this particular location over a month ago because the manager built a great relationship with me. They always try to hook you up it’s all about the great customer service and getting things done talk to Suzan she’s the one who squared me away at this location keep up the great work guys best experience so far with public storage
Ryan took care of me from the moment I walked through the door.. As professional as it gets! I’m a manager and I would hire Ryan based on the great presentation he did!! Definitely recommend Ryan to anyone!! Extremely clean storage area... No doubt a great spot with Half off on First month!
Gina was a big help and great customer service
Janae gave me exceptional assistance. I would recommend her.
Suzan was awesome! So professional and helpful. I feel she is so WONDERFUL!😇
CLEAN, CLEAN, CLEAN. I had an issue with a near by storage place where my belongings got chewed n by rodents, there were droppings etc. So my priority was to move my belongings to a different storage. Found this one on google and the reviews were great. It did not disappoint, super clean storage units. I had 1 on the 1st floor and another one on 2nd floor with AC. Betty and Suzan were always in the office ready to help or answer any questions. They always carried a smile and were happy to assist. They even lt me borrow moving dolly etc. I kept my stuff for 3 months and when I finally left, my belongings had no damage, no sign or droppings or rodent activity. My mattresses were clean and in perfect condition. I am so happy I chose this place and I DO RECOMMEND. BEST IN TOWN.
It was a great experience she was very helpful thank you very much
Gina was so professional and so funny love her auroa
Betty was very helpful with giving me a tour. The facility is nice and clean. I recommend this storage unit. Good experience so far.
Ms. Susan is a very nice lady she makes you feel like your at home
Betty the customer service [email protected] the 45th St. location was very professional and courteous. I came in and I was in a hurry, she worked quickly and efficiently to get me in and out Appreciate your services.
Betty was awesome! Thank you so much for helping me and staying on the phone to ensure that I was able to complete everything that was needed.
Very informative and helpful. Great personality.
Gina has great customer service nice girl
Gina and Ryan have the best customer service
Gina help me with finding the right size unit great customer service
Gina did an awesome job showing just the right size unit and great customer service
Excellent service by none other than miss suzan
Hey Suzanne thank you for helping us you are a very nice woman who always let me know my bills due you always keep the place clean you always help us out and I really appreciate that for our family to keep our stuff safe in storage you are a very respectful manager
I cant complain about anything, this storage is clean, susane was very helpful in the process of helping me would recommend to anyone, in the area very glad I chose this storage.
Susan was a beast for me she over and aboard for me and things were busy.i was very proud of her and how she was so cajole with every customer even though some tried to be un so
Suzanne is such an amazing person, she helped me and my wife to the max, such a friendly intelligent person, property is clean and well maintained, highly recommend...also ask fir suzan!
Suzanne was amazing helped me get a good deal and was very helpful. Definitely recommend Public Storage.
Suzan is great to talk to and offers excellent at customer service. She even helped me when I was having payment issues. Love this Public Storage!
Great service provided by Betty. She helped my move in so easy.
The best customer service,Zusan is the best
My family and I went there on the 17 of February and Ms. Suzan helped us out. I don't normally leave reviews, but she was way too amazing for us not to do so. She's very lovely, professional and patient, she explained everything to us. Thank you Ms. Suzan
I have a unit here the gates where broken on one side last time I went ,which worried me that I drove right in and that means anyone could have gotten in. They don't have hand carts to use available, they have one that you must give dl to use. I wish the hours where longer to get in and that the convenience was there when I need a cart.
Suzan and Betty were lots of help and a pleasure to meet!
Gina was a big help to me early this morning
Everytime i see Gina she always says Hi and very pleasent love her sprit
Seen Gina outside I asked her some questions she was a big help and very polite and can tell she smiles threw her mask very nice
Amazing service by suzan..as usual!
Everything will great every helpfully
Ryan and Susan were very helpful while I was inquiring about renting a unit. Thank you
Oh man, another awesome experience from start to finish. I was a bit challenging and indecisive but Ms Susan an Ms Betty were kind, patient, and professional.
Good prices, clean facility, and Gina at the front desk is helpful and polite. I will definitely recommend this storage facility to friends and family.
Very positive. Aimee was very helpful and professional.
Much improvement. Very nice.
Today, I went into this location spoke with Gina. She really helped me with information that would benefit me concerning my scheduled move out date. Thanks so much Gina, Happy New Year!
Gina was a big help the last two times while we was here she had answers and she helped us out . Thank you so much gina ..would give her 10 stars if I could .
Gina was very helpful and very very patient would recommend for everyone to ask for her when you walk in
She was beyond in helping me....she got my upmost respect...MS GINA THE BEST♥️
Gina was extremely helpful and accommodating i look forward to moving in
I just want to say that the employee Gina @ 45th street I'd the best help. Thank you for making my move easy and pleasurable😊
The best customer service I’ve received from any public storage by far, I will recommend this location to anyone that’s looking for storage.. friendly, clean and well secured. Suzan and Ryan are the best, very patient and knowledgeable people, thank you guys for all of your help.
Clean, good customer service! Recommended!!!
Great service!! Clean place!! Ben, Ryan, and Suzan you guys are the best!!!😊 Keep up the great work!!!
I had a very wonderful experience. I'm already stressed enough so it was nice to meet with someone who understands customer service. The young lady was very sweet
Very good at communicating and getting the job swiftly. I recommend Susanne she’s amazing!!!
Suzan was the Best and very helpful, she really knows her stuff, will highly recommend this location clean and well maintained.
Suzan was very nice and helpful, the property is nice and clean Close to I95
Excellent costumer service provided by Ms. Nancy and Ryan they were very professional and friendly Ms. Nancy is very funny she had us laughing the whole time we were there I actually was referring my daughter to this location because it is very clean and I have never had any issues I always use this location when I need a storage!!!
Thank you Gina!!!! She was my representative the day i made my purchase. She helped me and gave me the best deal and awesome customer service. She deserves more than a 5 star!
Latasha was the best gave me great customer service!! Gave me the best deals and made sure I was satisfied before I left and she’s funny!!
Latasha was so helpful and got me exactly what I needed .. made this move so much easier!! Thanks girl!!
Suzan and Ryan were very helpful and cordial at 1247 45th street center in West Palm Beach, Florida
Latasha has grest customer service thank you so much for everything hard work pays off
Ms.Nancy gave me the best service possible... thank you soo much for making the process easy as possible.
Latasha was a great help with getting me the right space at a good price
Dear friends, Just wanted to let you guys know how happy I am with public storage 45th street...specially Susan, Ryan and Nancy. I have been doing business with this location on and off for years and by far they have excelled with their customer service and amazing personal skills. Units are Climate controlled, clean and easy access.. So if you are looking for a pristine public storage this is the place. Cheers!
Gina and Ryan was very hopeful and carry they both went out of their way to go the extra mile to help me and my family with a affordable storage space i would recommend this location to anyone i would definitely come here again if I ever needed more storage space
Very helpful and friendly front office staff
Had an awesome experience staff very friendly and helpful will refer to others.
Love the Service I recieve at the 45th Street store.I went in to pay my Monthly payment and discovered it had increased.Gina the Lady that was working that,said she would submit a request to see if they could do anything..got a response back later that day ,with a reduction..Thanks sooo much for your kindness.
Ryan did an absolutely great job with helping us find a perfect storage unit. He went above and beyond. Very helpful and knowledgeable. Thank you!
Current customer and NEVER late on my rent. My unit has a large electric garage door. The door stopped working preventing me access. I notified the on site manager, "Suzan", she was polite and courteous and explained she had to file a work order and the door will be repaired ASAP. After a week went by, Suzan explained she can only file a work order, she gave me the number of her district manager "Ben" . I documented 13 phone calls with messages pleading to "Ben" at different times between 9am and 5pm and never received a return call. Now 2 1/2 weeks with no access to my unit , I left "Ben" a polite message stating I will not pay my rent, he returned my call. Ben was rude and impolite and said someone will fix the door. Twice I had to wait for over an hour for a serviceman to come and he was unable to fix the door. I was told they are waiting for parts. Another week went by and I did not even get a return phone call from Ben. I finally reached a gentlemen named "James" at Public storage, explained my nightmare and "James" had the door repaired the next day with apologies and a fair adjustment on my rent. Suzan was great throughout and was as upset as I was. James, is a gentlemen and a man of his word. Ben should work for Suzan. PUBLIC STORAGE please review your customer service policies ! Suzan 5 Stars , Ben -0 Stars NOTE: I changed the rating to reflect the service that was received by the onsite staff , Suzan deserves 5 stars ! TY again Suzan
I met with nicole today and had an awesome experience Ms. Suzan gets negative stars because we were cleaning out out our storage so we accidentally left some stuff on the floor and we couldn't find a broom and she told us that she had to clean it up but now every mess in the storage she thinks its us she even tried to whisper it to somebody but I heard and my mom went to confront her that's what you call a true Karen
Ms. Nancy is a wonderful & helpful person. I had a great experience here with my storage. This is very Semi-Truck(53ft) friendly with space & wide turns. Would recommend this property to anyone looking to store something. Appreciate it!
The whole staff was awesome - they followed up when I registered on line - I missed a few appointments and they followed up to make sure I still wanted the unit - they answered my questions and when I got to the property - Suzanne really helped out - very nice - patient - showed me around and was very awesome during the finalizing of my paperwork - she made sure everything worked before I left the property. Would recommend to everyone to rent here!! I also just rented another unit today 7/8/2020 and Suzanne was out - so Nancy helped and she was a doll - took me right over to the new unit - made sure it would fit my needs - went back - did the paperwork right there - all done within a matter of minutes - they have also been very helpful during the Covid event - kept everyone informed - made changes to make everyone safe - Ryan is also great on the site also - takes time to chat - he gets to know you - doesn't seem put out if you ask for help - super nice guy! I am obviously pleased since this is my 2nd unit to rent!
Nancy was very polite and helpful.
SINCE I FIRST GOT MY STORAGE THE LADY NAME SUZAN HAS BEEN VERY HELPFUL.THIS STORE HAS FRIENDLY WORK AND CUSTOMERS SERVICE THE BEST SO FAR FROM ALL THE OTHER STORAGES I'VE RENTED IN THE PASS.THANK YOU SO MUCH FOR YOUR HELP SUZAN YOU ARE GREATLY APPRECIATED EVEN DOE YOU MAY NOT HEAR IT MUCH.
NICOLE MADE THE PROCESS QUICK FAST AND EASY. JUST HOW IMPATIENT PEOPLE LIKE MYSELF LIKE IT
RAYEN IS TGE BEST
The district manager is horrible and the people have no power to go to bat for you. He treats the employees horrible and I was there when he hung up on the girl regarding our problem. They has equipment parked in our space, which I told him, the district manager, when I rented it. When we got there the next day, it was still there. The district manager rented it to me, himself, and he is the one I told about the equipment being there at the time I rented the space. I was lied to how many vehicles I could put in our space. I was told no problem to fill the 50 ft outdoor spac . Next thing, I get a call, this id not allowed. Seriously????? Rats were in our stuff in the storage units. I will never use them again. Manger didnt care what we were told. They will say anything to get you in and then call you everyday about something they did not tell you about. They charge you a set up fee, you must buy their locks, their insurance, they put you on auto pay even when you ask them not to. We are easy people and understand rules, but they completely misrepresented and took over $500 for an outside parking space that we were told could put 2 or 3 trailers in as it was 50 ft long. Then they call and tell us we cant. They did t care they lied and misrepresented. One vehicle only. Despite misrepresenting and getting everything out of there close to the beginning of the month, within a few days , because we got sick of their phone calls. I asked for that months refunds due to the misrepresentation and they said they would ask. Another lie. No one helped us. People that work there dont care. All they care about is that the district manager, who is completely horrible to them, doesnt get mad. Lies lies and more lies !! Fees not represented up front. It's a racket!! Go somewhere else and support a local owner who cares!!!
If I can give zero stars I would. I only deal with 8755 Military Trail, Palm Beach Gardens and 401 Northlake Blvd locations for all of my storage needs or recommend to my clients. Chentelle, Natasha and Christine are magnificent women representing Public Storage in a very professional manner and especially when it comes to caring for their customers needs. It's 5:04pm and I am here at the 45th Street location helping someone load their stuff and move out, I was approached by Suzan displaying unprofessional behavior. She initially approached my car to tell me we needed to leave. I told her I was waiting for the person who I was helping to come because I didn't know the code. She said you need to call them and let them know you need to leave. I told her that I had already called and was waiting for them to come down. She said oh well the gates is about to lock and you'll just be stuck in here. Never in all my experience working with Public Storage have I ever had this type of experience. Thank goodness I don't have to deal with the 45th Street location!!!!
Nicole was absolutely outstanding. Showed me different spaces and found me the perfect size. Made me feel welcomed thanks again
Nicole was heaven sent. Made me feel like a very welcomed and at ease. I’m at peace storing with her thanks so much!!!
Appreciated Nelson for all his help and running the process with me since this is the first time I rent a storage unit. It is super clean and they have great workers here! Thanks Nelson 😊.
Nicole was awesome!!! Speaks calm and peacuful i understood everything i signed. Thanks again
Nicole was very friendly and professional. She sets the bar high for great customer service! Thanks for all your help
Nicole was fantastic!! Very pleased with my service she helped my move in at ease. Very clean property
It was great. Suzan was really nice and helped us out.
While shopping around for a storage unit, I met with Ryan and Susan. They were friendly and knowledgeable. Thank your help.
Nicole was very friendly and professional. She gave us excellent service
Nicole was wonderful help. Thanks so much!
The best service from nicole
Nicole showed me a great space at a better rate! Thank so much i recommend everyone store with her ;)
Nicole was very knowledgeable about the property! She was very helpful and had a pleasant attitude! Thank you Nicole! 😊
Great experience...
Nicole was very nice and patient , thank you
Nicole was very polite and answered all my questions.
Very prompt service. Comprehensive explanations and friendly customer service. Nicole assisted me and was excellent in every area of the transaction. She represents herself and the company to a very high standard.
I enjoyed the wonderful customer service provided from Suzan and Nicole. Suzan was very helpful and inciteful.
Thanks nicole for such a wonderful experience. Very informative and friendly!
Came in with my boyfriend to rent a space and the experience her as phenomenal! You ROCK Nicole!!! Thank you for all of your help. Happy new year!
This property is awesome! Nicole gave us a tour and found a great space at a low rate! Thanks so much Nicole. Happy New year!
Nicole your the best! All smiles with my storage. Thank you!
Nicole was so sweet and generous. Had a smile through the whole procedure! I'm glad I came and stored when i did.
Awesome experience!
Nicole was the best!! Very friendly informative and very calm and clear speaking. I understood everything i signed. Thanks again!
Nicole was awesome!! She makes sure you have A1 security for ANYTHING your storing and goes above and beyond to find the perfect space! Thank u so much for everything! I recommend Nicole every time I come back.
Nicole was fantastic!!! Thank you!
Wow! Nicole you rock thanks so much for everything and giving me a wonderful experience here on 45th!! Very clean property.
Nicole was very clear and professional. Thank you so much for your excellent customer and help make my move in fast and smoothly!
Nicole was great! Very friendly and stayed professional.. She showed me a really great space at a low rate! Im so happy i came when i did.
Nicole did a wonderful job, very informative
Awesome experience here on 45th!!! Nicole was very helpful and such a bright personality. I highly recommend her.
Thanks Nicole so much for making my experience here on 45Th st the best!!! Your a ROCKSTAR keep it up
Nicole was AMAZING
Wonderful customer service skills from Nicole today! So happy I can today and stored with you very nice property!
Thank you Nicole!!! She's the best very bright deamoner and pleasant customer service skills
Nicole was an excellent help! Wonderful property:)
Very clean property! Ryan was very helpful and efficient. Nicole was very friendly and made sure i was at ease with storing.
Excellent property!! Nicole and Ryan are absolute superstars. Thank you Ryan for making me feel at sanity storing!!!
What time can I get into my unit
I went with my granma to look at a unit today and i was pleased how exceptional Nicole my my grandmother moving situation from hectic to smooth and easy!! Very clear spoken and outspoken friendly customer service.
Suzan was such a wonderful help. She made the process go by so fast for me and helped with all the questions I had. Wonderful !!!
Exceptional customer service today. Nicole was a great help and friendly personality
Needed a small unit ASAP, I called around to different storages near me & found this location to be close,affordable & AC operated. Nicole took care of all our entire process she is very polite,clear spoken & efficient! We are happy with our unit but most importantly the affordable price! Nicole,thanks again!
Thank you so much Nicole for such fantastic customer service my first time storing here and I love how she made me feel like a customer not a number. Wonderful property!!!
Nicole was so helpful .. I feel at ease storing with her very informative and friendly personality. Very professional!!!
I had the best experience here with Nicole and Suzan nicole was very efficient and professional. Wonderful property!
Excellent customer service from Nicole very friendly and very helpful great personality
My experience here was beyond fantasic big thanks to Nicole and Ryan foe such friendly 5 star customer service. Very clean property!!!
I had the most wonderful experience here storing with Nicole she was so efficient calm and very friendly she is a superstar very nice property !!
Suzan is a wonderful employee she help me and she was very respectful n helpfull
Rented a storage from here and was pleasantly surprised. The entire process was painless. I was able to see multiple different sizes before committing to anything upfront. Price was great! Nicole was great. So attentive to detail and really treated me like a person and not a number. Thank you so much!
Thank you so much Nicole outstanding customer service
Nicole at the front desk helped me greatly. Very good customer service and people skills. I was shown the grounds and felt secure with the units. The place is clean and units as well.
Nicole was very helpful
Best experience thanks to suzan she awesome
Suzan was amazing awesome and very nice she went above and beyond to make my experience the best
I had a wonderful experience here on 45th Nicole you are the best !!!!
Excellent service from Nicole wonderful personality!!
Great experience from Nicole she set the bar sky high for 5star customer service thank you for being so helpful!!!!
Nicole has the most outspoken friendly personality I’ve ever experienced with any customer service I’ve experienced.. thank you for help making my move on at ease!!
Nicole is fantastic - she helped me find the perfect space. She is very professional and friendly.
Nicole was very pleasant very helpful very informative nice personality if i have to use ps again i would request Nicole
The experience here was great, will recommend Nicole was the best helper of all everyone has to come to her
Great customer service friendly nicole was amazing
I rented storage before but haven't done so in 5yrs. I dont ramen the lady name but she was so pushy on me purchasing extra things that I didnt need. I was only renting for short term.i felt like she was trying to squeeze extra money out of me. She was so scammy. Also she didnt even looked out for the simply fact that she had to put me on the 3rd floor.litwrally no consideration. She was the worst. Then when I moved in I asked about the door when u move in and how to stop it from sliding while u moving in. Very rude .
Nicole was quite helpful and nice. Very easy
Nicole had a pleasant demeanor and was easy to work with
Phenomenal property I highly recommend everyone store here!!!! Also a big thanks to Nicole for getting me the best security to store my belongings I’m at ease storing with her!! Special thanks Ryan for also being friendly and accommodating with me
Excellent service from Nicole at PS today. Friendly, knowledgeable, and efficient. Glad I came when I did.
Nicole was friendly and very helpful, thanks much !
Nicole was great
Very first time renting with public storage today and being so stressed out from moving back and forth from Orlando to West Palm Beach I met Nicole the relief manager and she was the perfect example for excellent customer, very friendly and so nice !!!
Susan, you are a shining start when it comes to taking of your customers and that is the reason why I have been doing business at your location for many years. Your leadership has inspired many of your employees like Cartney A, just to name a few!
The property was nice and customer service was excellent.
Very helpfull ...nice people...
i highly recommend this place!!! Nicole was calm and explained everything to me clearly and super friendly .. very clean property and excellent service :)
Susan's help was well appreciated the storage unit was clean she explained every information I needed to know and she was patient and kind
Very clean property and friendly associates .. Nicole was very helpful and stayed professional at all times. I reccomend everybody store here it's the best!!!!!
Poor management shawn Is so rude property dirty abs close to damb early
Courtney was awesome helping us!!!
Excellent service from the staff. They provided great solutions and ultimately earned our business. Strongly recommended.
Suzan is the best ever. She’s super friendly and gets the job done.
Ryan was a tremendous help with my storage needs. Even though he knew that I would only be a short term tenant he took the time to help me find just the right spot. He explained everything well and was very personable. I highly recommend the business and him.
Great staff with excellent communication! Very knowledgeable about the facility AND does a GREAT job at keeping the facility clean!
This place is so dirty don't rent here rats will eat your stuff the managers are rude Misha and Susan are so rude
This place is dirty the dm is so rude do not rent here
Suzan made the reservation process absolutely painless and provided me with a detailed tour and explained all the processes and answered ALL of my repetitive questions.
Suzan helped me out and explained everything to me clearly and I enjoyed her company she made me feel at ease like an island breeze. Ryan has a great sense of Humor and made the atmosphere very welcoming. I look forward to doing business with this particular store! Good people
Very nice and understanding staff. Thanks a lot for making my mother move in easy and stress free...
Reggie is so great that I just got my sister to rent a unit here!
Courtney and Bryan were amazingly helpful and wonderful. Thank you so much.
Just had the best experience with Everneshia and Mccartney at this location! From the beginning Everneshia welcomed me and explained everything to me politely even though she was on her lunch break. Mccartney gave me a full tour of the property, explained all disclosures in full detail, and very knowledgeably answered any questions I had. They made moving my stuff in a very pleasant experience and I would definitely recommend them if you are coming to this location. Thank you guys!
Shamique and Misha, went above and beyond to help us secure 3 units making sure we got our promotions. They were very helpful. I'll be keeping my business with them.
I have been coming to this location for years and Mrs Susan has always help me I have never ran into any issues the place is always neat and clean and it’s always welcoming It’s a great storage place
They steal people's money. The manager of this facility is horrible, has no customer service, and the employees say he does this on purpose. Apparently he steals and lies a lot to the customers. BEWARE!!
Shawn and Shirley and the other gentleman are super kind and professional! Shawn was able to get us a great unit, honoring the online rate and showed us around, answering all questions and concerns. We got a great unit at a great rate! I am so happy we decided to store our belongings here. We feel so secure! Thank you!
Suzan is the best, been renting from this location for years, brought my daughter here today she is really happy with the service and location..will be recommending to all my friends and family..thanks a million Suzan
Super easy, clean, safe and very responsive. Wouldn’t hesitate to use again! Thanks Suzan, Property Manager.
Public Storage is awesome, I really enjoy renting from this location. The manager is very nice and helpful.
Place is clean. Service was great. Susan helped me find the exact size unit it need. Would definitely suggest this place if you need storage.
I LOVED THIS LOCATION. Super friendly, super helpful, and super clean! SUZAN WAS AMAZING. I cannot thank her enough for being so considerate and patient. She knows what she's doing and they are VERY lucky to have her because I know for a fact that I can be a lot to handle AND that anything involving a storage and moving can me very stressful. It really helped working with someone as level headed as her!!
SUZAN WAS INCREDIBLE! Moved my mother out here from Haiti and it was not easy, I needed so much from Public Storage! She was kind and helpful and pretty hilarious!! But if you need questions answered, go to this location. They are SO RELIABLE!
I can’t say enough good things about my experience with this Public Storage. I went there and was greeted by a very nice professional lady named Suzanne. She gave me a tour and answered all my questions. I never felt rushed and she was so helpful. I’ve never rented a storage unit before so I had a million questions. Suzanne patiently answered all my questions and made me feel at ease. I would highly recommend this Public Storage and make sure to ask for Suzanne! She’s awesome! Public Storage is lucky to have her!
My service with Suzan was a one in a million experience. She was friendly and was very helpful. I left this place with a big smile on my face. Thank you so much Suzan
Super nice Deja and Ms. SUSAN and the district manager shawn was super funny.. always a please been renting from u guys for ever
To may concern: I am sending you this email to letting you know that Ms Suzan in this place 1246 45th West Palm Beach , was helpful professional. I am not usually not write emails to talk about services. But with this lady Suzan I have to say that she is the most important part of this place. She took her time and her services was excellent. This days it’s hard to find good employees . But this lady has the skills and the professional services that helps any company to increase the value of services and increase the value of business Best regards Angelina C
Shane’ the manager Very professional and courteous. A pleasure doing business with her.
These ladies helped me get into a bigger unit as I have 0 space left in my rental to keep anything and it was super easy. You guys rock
Suzan was very nice an helpful the place looked well kept up to date
Reggie did a amazing job. His personality alone was great, you can tell he really enjoys his job. He answered all my questions and made some suggests which really help out a lot. This is my first time renting a storage unit. Reggie made sure to be very detailed about all the terms and regulation. He deserve a raise
Suzan and the entire office staff were the best! Knowledgeable, helpful, pleasant and professional! I strongly recommend this location.
Donna the manager is wonderful and i highly recommend!
Everneshia was very helpful' she took her time to explain it to us what we had to know.
Our experience with public storage was amazing and Suzan did a great job with helping us out an getting us situated.
Very clean place
I feel so uncomfortable with my things there. It was my favorite storage place three years ago the new staffs is a big problem they talk and handle paying customers how they want.we need the old staffs back
Great experience here- Thank you Susan for all of your help! Great staff, very friendly & welcoming!
My experience at your location was great your staff were very helpful and educated on the services offered I definitely looking forward into a long business experience with you all thanks suzan
What time on Saturday does the facility open to get in your storage unit?
Too expensive
Have a few units here and I like the way this place works and especially the price it works for. Very convenient location and service you would hope for at a storage facility such as this.
The manager of this site Suzan this remarkable the best ever keep get on the raise. We love her love 💘
Courtney and Suzan are great women with beautiful spirits I enjoy public storage
Thanks Shane!!!! You're awesome. sign: Shellyann
Donna walked me through the entire process, stopping to make SURE that I understood each aspect of the contract. She was personable and professional the entire time. The whole set up is extremely user friendly.
Shane the manager is so sweet nice girl great customer service she makes the face of public storage look good great customer service
The Managers Suzan and Courtney are professional and kind. Suzan is top notch and great.. I highly recommend 45th street for any of your storage needs.
I'm leaving a 3 star review because I only just did my lease. Yesterday and started to move in today, so I don't have to much to say. But so far so good, the facility and storage units are very clean, the staff so far seems helpful and friendly and I think the price is far. I don't like the the insurance is not optional, I wasn't expecting that so I didn't Include it into my budget for a storage but overall a good experience so far. I'll do another review once I move out.
We started with a problem with our online reservation. Managers Donna and Josh were quite helpful in resolving this issue to our satisfaction. It was a pleasure doing business with them.
I am beyong pleased with this location. Brian the district manager went above and beyond for me, which i truly appreciate. There is also a woman at the desk who's name i do not remember (she had long blonde dreads). She was the epitomy of excellent customer service.Thank you for the exceptional experience! I would highly recommend!
they to expensive
What is the latest we can go to storage
Really want to thank Donna the Manager for helping out and making such a labor process so smooth and comfortable. Awesome individual and very helpful.
Crooks
Suzan was great! She was kind, helpful and went above and beyond to make my move in smooth. Thank you!
Awwwesome service my manager Suzan, location is clean, well maintened..such a hard worker, always cleaning and on the move..take a day off suzan...great management.
I am extremely satisfied with my choice in choosing this company to do my business with. I came in with a problem and Donna the manager was able to take her time in assisting me. She went above and beyond to exceed my expectation and did so in a timely manner. I am thankful that Public Storage has her as a representative, she is a great look for the business! Thank you Ms. Donna for setting such a high standard for customer service!!!
I've never had such a great experience as one with Ms. Donna who also happens to be the manager. She is amazing!!! Such a positive spirit with immense care and genuinely wants to help. I had an issue that needed immediate attention and she managed it efficiently. Immediate 2 raises needed!!! Thanks again.
Great great customer service by Suzan , will highly recommend this location, she us a professional..thanks Suzan.
Been here for couple years and I have to say Suzanne has the customers best interest at heart. She saved me money by suggesting a different space because my rate was increased..she never disappoints. Thanks suzan
Suzan is just amazing..she is soo knowledgeable in what she does, property is clean and well maintained, just off I 95
I had the most wonderful experience at this storage facility. Ms. Donna was very helpful and the her Customer Service was beyond reproach. Service with a smile and very knowledgeable.
Love Suzan’s customer service, she asked me about my storage needs and she’s a pleasant person to converse w/ really wish she had the help she needs at the location..
Ashley and yalanda was great . the cuetomer service i received was over the top. The property was clean. Great place !
Very informative and helpful great customer service.
Just okay
Very great customer service and i love the workers
Donny is top notch, beautiful facility and nice atmosphere. Great job!!
45th Street and Donna go hand in hand, Donna has a great personality. I recommend 45th Street and Donna has a heart of gold.
Suzan was great she helped me wit my move in and raveen was so kind sad to see her go
Suzan has been great she helped me with my move in and raveen was awesome the property was nice and clean the property lookes so nice happy i chose this location
I like them my I love rareen
My experience at this Public Storage location is one I wish I had at most other places I conduct business with. Suzan was very helpful; informative and patient. I wish there were more employees like her!
Donna is really great with customer service today she did a very beautiful job I really appreciate all the work she did and I am looking forward to coming back to the store.
Donna is wonderful with customer service. Ground are beautiful. Highly recommended
Susan and Donna are awesome. Very clean great location.
Suzan and Donna are fantastic, Thank you very much!!!
Great customer service
I just moved in today the property manager Desmond was very polite and professional.
Had the best experience at this location...Suzan was a huge help, I think she's in charge at this spot...which she rightfully should be. I've never had someone take the time and patience to help me at an establishment such as this one. Her customer service would be appreciated anywhere. If you're looking to rent or have questions that you need answered, go see Suzan!
This place is absolutely amazing. I love the service there. Your representatives Dezmond and Susan always assist me when I need help. I’ve rented from Public Storage for over 2 years and have never had any issues, and if there was any issues, Dezmond and Susan have always solved them. It’s always comforting to know that other customers know them by name.
Donna
Can I store my houseplants? Is there any natural lighting?
Great clean property Very nice people was greeted as I walked in the store Process getting my storage was short n sweet Love love Suzanne
I recommend this place very clean and we’ll kelp!!!
Susan has no poor customer service I had a unit at this facility for 5 Year's I moved out on July 29,2018. I didn't know you have to remove the lock from the unit to be considered not on property. I explain this to Susan , which she then start to raise her voice saying I owe for the month of August and if I don't pay it would be reported my credit as delinquent
Wear do i go to pay online and if im paying for some one else how do i go about it online
Awesome customer service !
I have only had negative experiences with this location. Once you start you are trapped. Service is horrible. Employees are RUDE. You get in at a low rate & they continue to go up. NO benefit to loyalty & paying on time & remaining a customer. Just increased rate. STAY AWAY FROM PUBLIC STORAGE ESPECIALLY THIS ONE... FEEL STUCK
Well maintained property, friendly and helpful employees. Highly recommend
Just don’t go here
Suzan at Public Storage location 1247 45th Street, WPB, FL 33407 #25743 was an EXCELLENT Help in providing us with the information needed for storing our property the right way. The package deals are great...if you don't use or open any packing package deals purchased you can return it for a full refund at the purchase location. Thanks so much Suzan.
I just moved in today. I called the toll free number at 9:40am. The property manager called me at 10am. I was sitting in front of her before 10:15am. I signed my agreement around 10:45am. Fast and easy.. I loved it. Please give my new Property Manager a proper name tag.. She’s worth it.
Really, it's not cheap and the hours just don't make any sense. These aren't even bankers hours. One gate didn't work so all the way around you have to go. Very inconvenient. Watch for screws and nails. Every time I drive in there are some in the driveways.
It is what the name suggests. Friendly staff. Very helpful
Amanda and Suzann where wonderful! Amanda was very patient with me throughout the process of helping me pick the right unit! Again thanks ladies so much during my time of need 😘❤❤
CAME IN LATE TODAY AND SABRINA MADE THE PROCESS SMOOTH & EASY ... THANKS SO MUCH SABRINA !
I STRONGLY DO NOT RECOMMEND!!! My drivers license was taken by another customer (because customers were allowed to go through other customer identification cards to obtain their own). In addition to dreading what would happen with my personal information, every employee I would speak with was beyond rude as (as if it were my error). When I asked for the direct manager and regional managers number, I was given a wrong number. I had to make a police report and even so it took four days to have my license returned to me.....and broken to add to it. Save yourself the time, aggravation, the risk of your personal info being given to whoever and go somewhere else. Negative 5 stars from me
An empty lot of gravel and mud would be better than the storage company that is currently there. They suck
Employees are nice but the place is nasty and is infested with roaches
I had a great, easy, and painless experience at this location. Suzan was a huge help...she answered all of my questions and made what has been a stressful experience for me in the past, an absolute breeze. I couldn't have been more satisfied with her and her service.
Everneshia is the best. Helped me get everything squared away quickly & professionally.
The staff there was very helpful and friendly!! Helped me through the entire process, with great attitudes!!
This place is overpriced. I have been here for only 6 months & I already received a notice of a rent increase April 1st bringing my total to $215/month.
Facility is clean and ac is good. Low security. Has gate for vehicle. Do not need code for elevator. Traditional elevator. Bathroom for customers is often locked during day. Cars often parked blocking entrance to elevators. Though, to be expected from Floridians. To use a cart for moving, must leave drivers license on table accessible to anyone. Not secure and would be difficult to replace if a cart user is from out of state.
The worse of the worse
I am very pleased with my storage here at this location. Process are great and the property is always clean. Friendly staff and service.
Stacey and susan were a wonderful help today I appreciate their patience and effort to help me find the perfect storage unit for me thank you ladies
Do you have storage for a 20 ft boat on a trailer.
Were do i pay payment after hour
Great storage unit and price
I would never use this place again. People there do not work with customers.
The ladies here are amazing, they were very friendly and helpful, spontaneous, and very polite. I got in, viewed the storage, paid, and was out of there in no time!! The representative Susan made sure me and my Mother had everything we needed before we departed to go handle the rest of our business. Thank You ladies, you've made this burden a little lighter for me!
Awesome Experience 👍🏾
Despite their computers being down after Hurricane Irma, Stacey and Susan were great at multi-tasking. They were managing multiple calls and loads of customers entering the building with no appointments set. They were troopers while keeping their personalities and smiles gleaming at the same time. Today was a pleasing experience.
Suzan was very helpful to me and was very pleasant.
Thank you much
Raveen and Suzan were awesome. They took the time to answer questions clearly and assisted with every step of the process. By far one of the best places to rent from.
Chasity you are awesome, very efficient, I'm so glad you were the person who helped me that day.
Very kind staff
Chasity was great. In and out, professional, no issues. Very helpful, and I would gladly recommend to a friend.
What is yhe largest. Storage. YOu Have.
What time do you close
I would like to state first off before anything that as a business it should be operated as such; meaning not only the services rendered but customer service is included and not limited to. I arrived approximately at 1:45pm in the afternoon from Atlanta to verify that my property was intact without damages due to a severe hurricane that came through Florida. I went to the far right gate to gain access in which I couldn't even entering the pin correctly (mind you I have not even had the unit for a full month) I stopped into the office to verify that their still operational due to receiving a Corp. Email that stated we are able to go in. I asked the attendant who appears to be of Indian or Spanish decent name starts with an S if in fact they are open for business she stated yes; so I begin to explain that the gate on the right side would not open even though I entered the code correctly. The first thing she asked was if I paid, in front of another customer! ( at this point I was taken back by the question) my response in a respectful manner was madam I just started to rent from you therefore payment is definitely not the issue if you check your records. She instructed me to use the left gate and I stated to her that's fine however, if the other gate isn't functionable it would be courteous to place a sign so other customers are aware. She did give me a dirty look; however, I paid no mind due to the fact I was always taught in business there is no room for feelings to be involved. I proceeded to my unit to check everything but it just didn't sit right not only with how I was treated by her especially when this isn't free it's a service I am in fact paying for. So before I left I went to the office because I did want to let this employee know that this isn't how business is done regardless I had mental planned on writing the BBB and getting in contact with corporate. The client was still seated in front of the employee in which the employee saw me come in a stand to the side and ask what did I want (still being rude by now I'm use to it) I informed her that I did not want to be rude and will wait for there transaction to be done so I can have a word. She said it's going to be awhile I stayed its not a problem I can wait, her response was well it's going to take long so you might as well say it now. (Rudeness beyond measure) So I started to say I'm business there is a wrong and a right way to handle and do things before I could finish she cut me off in front of the client; In addition, proceed to shout, I stated to her that my mother always told me to respect my elders however, how you are dealing with the issue I'm attempting to bring to light isn't professional (at this point she yelling and stating she's going to call the police mind you my tone had not changed and I remained calm even the customer agreed) when I realized I was not going to basically have a legitimate conversation with this employee I notified her even with her speaking above me that I will write a review, I will be contacting the better business bureau as well as filing a complaint with corporate. I left with no hostility no derogatory language used because I knew prior to going in what my intentions were be it for the positive or negative, I did however verify with her the tag on the vehicle that is hers so when I make my complaint their is no issue on who attempted to cause the issue altogether. (BPRI93). To future residents I know there will be various reasons of why you'll choose this company based of location maybe even their hook you in price; however, save yourself the headache pay the extra buck somewhere else to get real service not something half cocked where they deal with you as if your asking them to do something for free definitely not worth the tim you'll waste.
So bad
Changed their hours :(
This company is unreliable and untrustworthy. Made a reservation two weeks ago and, three days before I get there, they notify me that they do not have a space. Also, the site manager claimed she did not know if it was rented after my reservation or whether they ever had a space. The 800 number said they had the space and someone from the storage location called me to welcome me and make sure I would know where to go. After calling customer service, I was sent to voicemail abyss where no one will ever call me back. Be advised that your "reservations" are worthless.
Tavia, the Public Storage employee was outstanding in her assistance. She very knowledgeable about the rental proceedure and has an outstanding personality. A real people person. It was a pleasure working with her during the process. She is a very strong asset to Public Storage.
This facility is safe and secure and the air conditioning in a nice feature. But I have major concerns. In 2014, I was paying 55.00/month for a 10 x 5 unit (including insurance) and now the rate is 85.00/month and increases every six months or so. To make matters worse, the hours have decreased. Instead of closing at 9/9:30, they now close the doors at 5pm on weekends, 6pm on weekdays. So the rates have skyrocketed and the hours have been cut considerably. The bottom line is, do not use Public Storage if you don't want to spend over one thousand dollars/year for storing items that you may never need or have limited value. Just give it to charity, sell them or junk them. Don't wast your money!
My experience here with Suzan was tremendous. The property was clean and up to date. The mangers at the location wad very professional with their customer service skills. I highly recommend that youbguys store here.
I went to this location and i was in a big rush to move my items Suzan and Sabrina made the process easy and smooth . Would highly recommend these 2 . Theyre awesome
Sabrina is very professional she was very informative during the initial rental process.
Suzan was very helpful and welcoming. She provided me with all the necessary move-in items and had my best interest in mind. That being said, I know I made the right choice in choosing public storage for my personal needs. Highly recommended! A+++
Suzan & Sabrina are very professional when it comes to customer service ! Every time I come in to my Storage they're always out being busy and checking on their customers . Property for the most part is always clean . Love these 2 girls they're the best !
Came in to rent space with Jennifer. She was very helpful. She's has such great customer service. I highly recommend her.
Sabrina and Kywanda are very professional and they provide excellent customer service .
My experience at this location was beyond satisfying. Suzan was extremely helpful and considerate. She has to be one of the most polite and knowledgeable employees working here. I've dealt with several other facilities, including Public Storages in different areas. None of them come close to this one. I was totally pleased with the outlook of the store and impressed with the service of the staff.
This location is awesome! When it comes to customer service Susan is the best!! So helpful, empathetic and pleasant.
My experience here at the 45th location was amazing the staff was great especially Jennifer she is such an amazing manager. Jennifer and i instantly bonded.If you go there ask for jennifer .
The process was fast and easy. She asked me what i was storing. Right then and there she told me what i reserved was too small. The promotion that they offered was great. She got me a space that was reliable because i would be coming in daily. Very quiet and clean environment. Such polite young ladies!
MY EXPRIENCE AT PUBLUC STORAGE WAS GREAT! Jennifer or as I like to call her jenny is such a wonderful person and a great manager she goes above abd beyond I love her
It was great,the employees was very professional,i was helped today by Jennifer C.at the 1247 45th St.public storage.it was a great experience.I wouldn't take my business no place else.so i am giving Jennifer C a five star grade.Thanks
I must say, visiting this location ended up being the biggest life saver ever. Renting a storage unit or even inquiring about one can be one of the most stressful experiences. Suzan helped me out big time with my inquiries and was so patient and accommodating...she sent my blood pressure down, not up. Though I didn't rent with them on that day, I will be back to rent with her at this location as soon as I'm ready.
Jennifer is such a great manager.She took her time and showed me throughout the property I love working with her and I highly recommend her. She's is great
Fine staff.
I wanted to take the time to speak about my experience at this location because it was such a relief that my time spent here was not, in the least, pain staking or as stressful as I assumed it would be. Suzan was the lovely employee who assisted me when I was there. I was very appreciative of the fact that she didn't rush through the process or her explanations. She was very thorough, friendly, and easy to understand. I honestly found the process to be quite simple once she explained everything. I would recommend this location to friends and family as well.
Gerry was very knowledgeable he had answers to all my questions, he made me feel very at ease and comfortable with everything. I would definitely refer my friends to this public storage. Gteat customer service!
Just the greatest host in the world,, i spoke to a young lady by the name of jazz, and she was so helpful.,for me ,here from out of state, she suggested food, drinks, along with a list of other great places, and her knowledge of the job is beyond me.. Keep up the good work.. Love public storage,and the future of the company,, great employees who specialize in customer service and hospitality.. Thank you so much. Jazz for president,c.e.o, a raise ,something. Thanks again.
Really wanted to take the time to commend this location and a wonderful worker here by the name of Suzan...Suzan was by far one of the most competent and helpful employees at any storage rental facility that I have ever been involved with. She kept the office clean and explained everything to me. She made me feel as though my belongings would be safe here.
I am taking the time to write one because I had such a great experience with this location and felt like it was worth posting about. I just have to say that my experience at this particular Public Storage was the most wonderful. Apart from the clean units and friendly staff, the woman who helped me was such a delight. Lydia and Janneli had an understanding of what proper customer service should be and exemplified that during our time together. She maintained a high level of professionalism with me and was more than willing to answer all of my questions. Because of my experience here, I think I might return to this location for any of my future storage needs.
My experience at Public Storage was one to remember...Lydia was very welcoming, nice, and helpful...She answered all of my questions. What I loved most was not only did she addressed my concerns, she showed that she cared. I would definitely recommend this company to my family and friends.
Needed storage facility in a hurry. They were fast, courteous and professional.
Suzan made my experience at this Public Storage location a very pleasant one. She was extremely accommodating and I found her personality to be warm and inviting. I've never felt more comfortable about a purchase and it was all thanks to her.
Best experience at this location...renting a storage unit has always been at the top of my list of most stressful things to do...until I came across this particular location. I'd never inquired about renting with Public Storage before until now and I honestly regret not having gone to them earlier. Suzan was absolutely incredible to me...so patient and helpful. If you're in the area, go see her!
It's always very nice dealing with employees like Suzan from Public Storage. She was so helpful and kind. Wasn't at all a stressful experience...keep up the good work!!
I had a fantastic experience with Suzan at this Public Storage location. My household goods were being shipped down from CT prior to my arrival in FL. My mother-in-law had to go to the facility to actually rent the storage unit and once I arrived, we switched the unit into my name. Suzan made the entire process simple and efficient. She was so helpful and both my MIL and I could not have appreciated that more - moving is stressful, so anything that makes it even a little bit easier is huge. A big thank you to Suzan!!
I can honestly say that I've never had an easier experience at a storage rental facility than at this particular Public Storage location. Suzan was by far the most helpful associate working there. She answered every single question, no matter how big or small and was totally patient and knowledgeable. I also noticed that the office at this location was kept neat and tidy. I just got the impression that I wouldn't have any problems if I decided to rent with them. She made me feel really comfortable about choosing this location.
I travel quite a bit and have been in need of adequate storage on several occasions. Suzan, has helped me every time and literally has me in and out in less than 15 minutes. Always a pleasant experience at Public Storage.
Suzan was awsome and helped us with securing a unit in a timely fashion. She also has outstanding hospitality. I would prefer this public storage to anyone in need of a unit.
The girls in the office were not only extremely helpful through my vacation process they were also very kind and understanding towards my situation. Without the staff at 25743 I wouldn't be able to start this new chapter in my life! Thank you all!
My experience here was GREAT.Jennifer did such an awesome job such an awesome job showing me the property all the managers here are very friendly I would recommend customers to come here
Had a great experience with Suzan! Very helpful, explained thoroughly, and got a great deal!
I love this location/friendly, safe &secure staff is excellent professional &most understanding I'm happy doing business here at PS storage ms Suzan is the Best
Wonderful sue and jen on 45th st so nice and helpful
I always had a storage in this area. It's close to my house and it's at an affordable rate. Vanessa is very nice every morning I see her. The property is always clean and knowledgable about my fees, payments, and due dates.
Renting a storage is probably one of the most difficult processes...however this was not the case at this Public Storage location. I was in and out of there in no time thanks to Susan. She made everything so much easier for me.
I have to say that this particular location made my storage renting experience a whole lot easier than I imagined. If you're living in the area, make sure you rent here. Ask for Suzan...she was extremely patient with me and answered any and all questions I had. I also noticed that she kept the office spotless and organized...made me feel a bit more comfortable, considering that the area outside the office hadn't seemed the safest.
Been renting at this Public Storage location for some months now the property is always clean, and the bathtoom stays clean. Wanted to thank the young lady Tricia she is so friendly and her customer service is wonderful. Thank you Tricia and God bless you baby.
My first time ever renting from any type of storage facility was the worst experience I could have ever imagined. The staff here are very rude and kept pushing me to spend extra money on stuff that wasn't necessary. Tricha, was the rudest one of them all. I would never in my life recommended this location on 45th street or company to anyone. I fell like I was robbed dealing with this individual. As I read through the reviews about Trichia, I remember how i dreaded every second having to sit there and deal with her while purchasing my unit. Which makes me wonder how she could possibly get this many good reviews. Also, I called a different public storage and asked for the manager to ask about my purchase because trichia didn't even take the time to explain anything to me. The manager also told me how she always gets calls and complaints about her. I would rather leave my stuff in the pouring rain and take my chances.
The manager Tricha was very helpful and accommodating. She made sure that my mom was well taken care of and I also thank her for her help. She is a people person and the best
My experience here has always been great. Thanks to Tricha who always have a smile on her face once I enter the door and very helpful. Thanks to Jennifer and Janneli as well. Awesome staff you have here at 45th street. Keep up the work girls
Extremely friendly & helpful staff. Tricha did her best to find us just what we needed..
Spacious, cool, affordable & nice.
Well explained. Clean area. Great employees
This location is spectacular! The staff is very helpful especially Suzan. The property is well maintained and clean. Our storage was supposed to be a temporary situation that has turned into much longer than we expected and the staff has been very helpful in helping us decide to keep our storage unit and what size is best for our needs.
Suzan is very competent and professional. A pleasure doing business with her!
My experience here at public storage have always been great. Thanks to the two ladies Tricha and Suzan their both very helpful and very professional. By the way the property is always clean and the restrooms are very maintained. Thanks ladies for always being the best. Everyone stop by the public storage on 45th street for all your storage needs!!!
I love this storage.
My name is Denise Fertilien and honestly would like to thank the young lady Tricha personally great customer service skills and very professional. Came in to make a payment was in a rush she had me in and out. Also the property is very clean and we'll maintained. Thank you Tricha keep up the great work. Please anyone reading this ask for Tricha and store at Public Storage on 45th street.
I am currently renting a very nice unit at the 45th street location for one year now,and I still get treated as when I just moved in. The ladies at this facility are always pleasant and welcoming, they are very helpful and the property are always clean. I would highly recommend this location to anyone who is seeking to store they goods. Be sure to ask for this young lady call Kim.
When I came to this location I was very pleased Tricha took me around the property, and showed me how to access the gate and Tricha made the paper work process very easy when I told her I was on a hour lunch break. Kim and Suzanne are very friendly they made me feel very comfortable they are the bomb. Everyone reading this the Public Storage location on 45th is the best they rock. Let me not forget customer service is the best there. Thanks ladies.
My experience her has been great, and the ladies are very helpful and friendly. If I was to recommend any storage it will be this location on 45th street. The property is clean, restroom is always clean. JAlso, want to thank the young lady Tricha she is very helpful and have great customer service. Suzanne is very nice as well.
It was the best experience I had in a long time the ladies here are very friendly ,professional and very helpful with my storage needs.Kim explained the lease to me and I understand with ease. I had fun Kim,Suzan,and Tricha. I am a return customer of public storage and I would return again if I have to use a storage company . If anyone needs a storage unit please go to the location on 45th street in west palm beach
Supper grate
Very happy with the ladies at public storage. Friday afternoon they stayed at little after closing time to help my 82 yrs old dad get a storage unit. They were patient, kind, and very courteous to the both of us.
Suzan, the property manager at this location was extremely helpful. She explained everything thoroughly and made me feel as though I was her most important customer. She gave me so many tips on how to store my belongings to avoid damage. She's passionate about her job and it definitely shows through her customer service.
Nice storage area. All the girls here are very cute, especially the tall white one. Kim was fantastic in her customer service!
Suzan, sarah and their have been very helpful since they've taken over. Shes helped make a smooth transition and keeps the property well maintained. I highly recommend this public storage to anyone moving or needs a safe place to put their belongings
Nice people clean storages and Mrs. Suzan and Sarah are very nice and respectful love those gals.......
Let me just start by saying that my experience at this location definitely made me eager to recommend Public Storage to my friends and family. Moving is a stressful project and I assumed that searching for a storage unit would be just as difficult. I'd visited several self storage facilities that day and all of them were disappointing. I expected this location to be the same. The woman who helped me was a life saver. Her name was Suzan and she made every single step of this process so much easier. Any question I had, no matter how big or small, she was able to answer with ease. She wasn't rude to me and seemed to want to help me get the best buy for my buck. She was extremely helpful and because of her, this was the only location that I felt was worth spending time at. If you plan on moving or renting anytime soon and live in the area, don't bother going anywhere else.
Were very helpful very professional and provided everything i need for a smooth move. Kim, sara, and Susanne are excellent
The staff was very nice!
Polite, thorough, and concise. Id rent here over and over again. And I'd refer people to rent here also.
Suzan, Sarah, and Kim were very pleasant for my visit. They were very helpful.
- In And Out Customer Service And Very Much Welcoming.
Ravi, suzan and sarah were most helpful during my rental here. I recommend public storage to e
My experience with kim was great ,she was informative in all aspects of her work.
Gd service
The ladied at 25743 Were very helpful very professional and provided everything i need for a smooth move. Kim, sara, and Susanne are excellent
Staff was very friendly and helpful. I had a great comfortable experience with Suzan
Suzan was awesome and very pleasant. Fast service, great prices! Very clean!
Glad they where open on Sunday a big plus as its my only day and kim .w was very pleasant and easy to work with
Ms.kim and ms. Sarah did an amazing job with helping me find the right space that I need for storing my stuff. Their customer service skills and their professional service are very welcoming. Highly recommended .
Kim worked very hard to get what I wanted in storage needs I would highly recommend Kim and the storage unit . they made moving a breeze
Kim was the best . i Recommand anyone to see her great customer service
This storage facility is first-rate: clean, well-lighted and secure. Kim, Public Storage's representative, Kim, was polite, professional and helpful. With her aid, I was able to rent exactly the space I needed at a very favorable rate. Thank you, Kim!!
hey man got a unit Jasmine was fabulous
I was helped by Ms. Kim W. I can honestly say that Kim provided some of the best customer service I have ever received. She was extremely helpful and made the process of signing up and acquiring a unit quick and enjoyable. Great service! Thank you so much Kim!!!
Very quick and helpful, would use again.
Came in the to make a payment and Kim W. and Kim K. were very helpful. Thanks girls!!!Great customer service!
Professional, clean, and good prices. Suzan was the best!
Suzan gave me the best service possible burn answered his phone right away
Mrs.Suzan was very helpful,we return because she has always been helpful.I have been coming here for years thanks Suzan for all that you do.keep it up thanks.
Susan the property manager is professional, knowledgable, friendly and a great customer servant. I would use this facility again to store mu property.
Experience was Awseome. Suzan was very helpful in assisting me with finding the perfect storage space.
Suzan was a good help when I came in the door she was very pleasant and explained everything very plan and clear place also looked and smelled clean an employee walk into lobby area look like she was cleaning she even spoke wow very good service.
Susan gave me Great customer service ! Winning smile..:) Very professional,.Great person over all... Highly recommended... Great location...
I really like the service that is provided and the hours for access are great. I don't have any worries about my things being damaged or anything.
Suzan was great ! she had very good customer service and had me smiling the whole time. definitely professional at this location. quick fast done with accuracy! thanks Suzan and the whole public storage.
Suzan was great ! she had very good customer service and had me laughing the whole time ! i'll definitely recommend this location to friends ! the other two girls were really nice and helpful as well !
My experience here was excellent Susan has great customer service Love the elevator I would highly recommend this location
My experience with jodi was great,she was very helpful,even tried to get a bigger size wen the size didnt fit.i woulf love to refer to other customers.she was perfect.
We have had our unit for about 3 months now and have been happy with the facility. Our unit is a newer unit. Very clean upon move in. They also have better rates than others we checked with.
The folks at Public Storage are extremely helpful and courteous. When my mother passed away unexpectedly, they went the extra mile to make my experience storing her belongings as painless and efficient as possible. Bern, the regional manager, was also very patient and professional with me when I called him for assistance with an administrative issue, resolving it quickly and easily, with a friendly manner and excellent customer service skills. I recommend Public Storage wholeheartedly! Thank you, Bern and others who helped me out today.
The service of Norbett was great! He make sure you understand every detail. Feel free to choose this place with confidence.