Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 3601 W Blue Heron Blvd, West Palm Beach, FL
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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3.5'x5'Online only price$ 22/mo
Small 3.5'x5'- climate controlled
- inside unit
- 1st floor
$ 22 /mo $ 29Best Price Label+ one-time $29 admin fee
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4'x4'Online only price$ 24/mo
Small 4'x4'- inside unit
- 1st floor
$ 24 /mo $ 32Best Price Label+ one-time $29 admin fee
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Convenient Locations -
Budget-Friendly -
Advanced Security Features
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5'x5'Online only price$ 27/mo
Small 5'x5'- climate controlled
- inside unit
- 1st floor
$ 27 /mo $ 38Best Price Label+ one-time $29 admin fee
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4'x10'Online only price$ 38/mo
Small 4'x10'- inside unit
- 1st floor
$ 38 /mo $ 53Best Price Label+ one-time $29 admin fee
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4'x10'Online only price$ 46/mo
Small 4'x10'- climate controlled
- inside unit
- 1st floor
$ 46 /mo $ 61Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 49/mo
Small 5'x10'- inside unit
- 1st floor
$ 49 /mo $ 68Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 52/mo
Small 5'x10'- outside unit
- drive-up access
$ 52 /mo $ 69Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 54/mo
Small 5'x10'- climate controlled
- inside unit
- 1st floor
$ 54 /mo $ 76Best Price Label+ one-time $29 admin fee
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4'x20'Online only price$ 70/mo
Medium 4'x20'- inside unit
- 1st floor
$ 70 /mo $ 93Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 113/mo
Medium 10'x10'- inside unit
- 1st floor
$ 113 /mo $ 151Best Price Label+ one-time $29 admin fee
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10'x9'Online only price$ 133/moMedium 10'x9'- climate controlled
- inside unit
- 1st floor
$ 133 /mo $ 177Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 155/mo
Medium 10'x10'- climate controlled
- inside unit
- 1st floor
$ 155 /mo $ 207Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 197/moLarge 10'x15'- outside unit
- drive-up access
$ 197 /mo $ 262Best Price Label+ one-time $29 admin fee1 unit left! -
10'x25'Online only price$ 198/moLarge 10'x25'- outside unit
- drive-up access
$ 198 /mo $ 264Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 205/mo
Large 10'x20'- outside unit
- drive-up access
$ 205 /mo $ 273Best Price Label+ one-time $29 admin fee
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17'x10'Online only price$ 217/mo
Large 17'x10'- inside unit
- 1st floor
$ 217 /mo $ 289Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 236/mo
Large 10'x15'- climate controlled
- inside unit
- 1st floor
$ 236 /mo $ 315Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 255/mo
Large 10'x20'- climate controlled
- inside unit
- 1st floor
$ 255 /mo $ 340Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 281/mo
Large 10'x30'- outside unit
- drive-up access
$ 281 /mo $ 374Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
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Self-Storage Near West Palm Beach
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Riviera Beach Storage Units Near I-95
Public Storage in Riviera Beach takes pride in offering our West Palm Beach customers the extra self storage space they need, in a variety of sizes and all at great rates.
We are located on the north side of Blue Heron Boulevard between Interstate 95 and Congress Avenue. Open 7 days a week, we offer different types of cheap storage units, including indoor storage units, climate controlled storage units and outdoor storage units.
In an area filled with endless recreation options, having enough space to keep the essentials organized is crucial. Whether it's chairs, blankets and umbrellas for trips to Ocean Reef Park, diving gear for excursions off of Blue Heron Bridge, a few sets of golf clubs for outings to Lone Pine Golf Club or just somewhere to keep backpacks, towels and a change of clothes for days spent at nearby Rapids Water Park, use a 5x10 storage unit here to keep everything ready to go throughout the year.
For residents in Lake Park, we know there are times when some extra storage space is needed around the house. When that happens, grab a 10x10 storage unit to hold small furniture, boxes of clothes and even an old appliance or two to help you declutter the home.
If you are remodeling a condo in Palm Beach Shores and need to pack up everything inside the place before things can get going, let us help you with a 10x30 storage unit, which provides plenty of storage space for everything inside multiple bedrooms, the dining room, living room, kitchen and more.
We also feature rental parking spaces and some enclosed units for car storage, truck storage, motorcycle storage, boat storage and RV storage.
At Riviera Beach Public Storage, helping you tackle your self storage needs is our number one priority, every day of the week.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 964)
Had a great experience renting two units from this facility. They let me check out the unit size before I committed and gave great advice on what size I needed prior to renting the unit. The ladies that helped me, Esha, Brittney and Destiny are so lovely. They are super efficient and friendly. The facility itself is great, I’m really happy to have a climate controlled unit for my clothes. And the location is great it’s just off 95. Can’t beat it!
In public storage had a pleasure of meeting Latasha destiny and Esha
Destiny and esha were very nice and kind I appreciate their help
esha And destiny Are Great Service Was Well Handled the ladies made sure My Needs was Met
Today I was very frustrated but I ran into PMs destiny and Esha they were so kind and helped me calm down and get through the rest of my day. I really appreciate them.
Esha and destiny were very kind and patient with me due to my language barrier. I really appreciated their help
Esha And destiny Wonderful
I had a wonderful inconter with Pms Esha and Destiny. Theh were helpful and very respectful
The Ladies Esha and Destiny Are very Helpful
Esha and destiny were very helpful and respectful. They answered all the questions I had
I want to thank esha and destiny for helping me today. Their were nice and respectful
Renting here is great Over 5yrs No Issues At All Esha And Destiny are Great Overall
Has a great experience being helped by Esha and Destiny with a confusion on a storage unit reservation. They went out of their way to make sure my needs were met and I was completely satisfied. Upper management should be notified of these wonderful ladies. Thank you again so very much Esha and Destiny
Saha and destiny Awesome
Brittany and Esha were very nice helped me find a great storage and at a excellent price
Brittany Esha was the best they kelp me with my service and it was the best I would recommend this storage to all of my friends and family I love them they the best thanks
Avoid this place at all costs if you want to steer clear of trouble! They looted the storage unit before selling it to me at auction. When the unit was opened, all that was left were a few boxes of trash. A staff member even admitted that this happens often here. I definitely wouldn’t trust this place to store my belongings!
This is by far the worst facility, with a rude and unprofessional receptionist. The only helpful employee was Destiny, who made an effort to assist, unlike her lazy and insolent colleague.
This is my first time renting a storage unit, and I had a wonderful experience with Destiny. I truly appreciated her service—she was kind, pleasant, and understanding. The only reason I'm giving 4 stars instead of 5 is because of an incident with another lady (whose name I didn’t catch). She cut off my lock, entered the storage unit, moved one of my belongings, and even opened one of my bags. Not only did she fail to place everything back properly, but she also didn’t bother to zip up my bag. She explained that she cut the lock because she believed someone had moved their items into the wrong unit. If she had done her job properly, she would have known my unit was being used and should have informed me before cutting my lock. Despite this, my overall experience with Destiny was excellent, and I really appreciated her apology for the incident. Thank you, Destiny!
Destiny was a great help. She was very informational. Thank you.
Brittany has great customer service and is always very helpful
Esha ,Destiny And Brittany Thank You Girls For Continuous Great Service It’s Greatly Appreciated.
Brittany destiny esha
Esha Helped Me In My Time Of Need With My Moving Arrangements at a difficult time All at a great price. The Girls Brittney And Faraasha Is Awesome As Well Great work Ladies
Brittany was very helpful and her customer service was over the top Thank you so much Brittany
Brittany had great service and all my concerns where handled extremely quickly with no complaints.
Brittany and Edna have great customer service Thank you ladies
I was waiting while the manager was out on the property, She saw me and very quickly returned to show me my unit. I'm a long time user of their facilities.
Brittany and Esha
The staff at this location is top tier! Latasha and Esha were very helpful with great service. The process was smooth and efficient.
Latasha and the lady’s and the best thanks keep up the good work
Brittany and Latasha and also Eisha was very helpful they help me get a unit fast they was also very nice and made the process smooth I was in and out quick
Esha is awesome great customer service
Esha Is awesome Thanks For A fast and easy process also Latasha is awesome As well
Esha great customer service helped with my immediate storage needs
My company needs additional storage so we decided to rent a unit here. Booked online and completed the process at the location with Esha, who is wonderful to work with. Whole process was a breeze.
Tasha ,Esha, And Mike are awesome Great Customer Service ...
Esha Brittany Javoni and Tasha are awesome great customer service job well done ladies
Esha is the most attentive attendant I have encountered in my business ventures.
The staff at that location is awesome, Esha and Brittany.. customer service and they also provided me with a great unit at a reasonable price.. You can’t beat it, it’s the hottest deal out!!
Good people and helpful.
Brittany and Esha provided great customer service and helped me get a unit at a great price I'll definitely recommend this location to family and friends looking for a storage.
Brittany Tasha and Esha provide excellent customer service always a pleasure to see the girls when ever I come in.
After coming off a super stressful day, I went in to cancel my storage agreement. Latasha helped me, and I immediately felt like she had my best interest at heart. She turned the whole situation around, and I ended up keeping my storage agreement in place. AND, I left with a smile. She is customer service driven. Being in sales my whole life, that is one skill that should NEVER go unnoticed, nor under-appreciated. When you like who you are doing business with, you keep doing business!
Latasha and the ladies up at Publix storage are great! Amazing customer service definitely recommend
I’ve never left a review before but today I was very impressed by the property manager Brittany at this location she was very polite and also provided top of line customer service despite having multiple customers in office and working alone she remained calm and assisted us all in a timely manner thanks Brittany your doing an excellent job if no one has told u I greatly appreciate your service keep up the great work I wish you the best!!
Brittany provided excellent customer service
Latasha is the best she will get the job done
Esha Latasha Brittany and this team do wonderful are very polite and I feel great when I go there..so I rented a second unit
Tasha Brittany and Esha are amazing they were all such a big help. Thank you ladies
Latasha is best thanks
Tasha, Brittany and Esha were are very helpfull the entire year I had my unit. If I ever need storage space again this will be the place I come to. Thank you ladies and thank you Public Storage!
I've been with them for a about 6months now always willing to help me out whenever I have a problem I definitely recommended public storage in blue heron
Brittany Esha and Tasha
I would commend this young lady’s for their hard work and dedication to help assist at Public storage
Best service ever
Very friendly efficient
Brittany
Esha
Tasha
Deserve a raise
Thank you soooo much for
Doing a great job
The storage room was hard for me to find but I did find it and it was enough space to put all my stuff in the only complaint I have is the gates the gates are not working properly and we almost got stuck in there one night when it was trying to leave out they need to work on updating their entry and Exit major problem.
Esha and Brittany was such a big help they helped me pick the perfect unit at a great price I would recommend this location to anyone looking for a storage unit.
World Class Service from Esha
Brittany and Esha are the best thank you ladies
Place is clean, inexpensive, convenient and the service is great definitely with Latosha she quick, accurate and very professional. Will definitely refer friend and family.
Lashanda was amazing last minute at the end of day. Thank you!
Lashandra was very nice and helpful. Roesha as well
Staff was very helpful I would definitely recommend this location especially esha
Crystal was a big help
Crystal was fantastic and lots of help.
Latasha is só great she help me get the right unit good job
Public Storage 3601 West Blue Heron Boulevard is a dump the people behind the counter don't know what they're doing my storage got broken into and I lost $5000 worth of tools and a dirt bike and got no help from anybody behind the counter made me feel like I was a burden to them this place is a joke I would never store none of my stuff there ever again
The customer service was great
I've rented several large units here over the years and had a good experience. However my recent experience where I recommended this to my elderly mother in law turned out to be a bad move on my part. It started out good with getting the unit quickly and efficiently as I've experienced in the past. But from there it went downhill. The place is absolutely rat infested. As in completely rat infested. All of her stuff would have been ruined had we not packed in plastic bins. Anything not in bins got covered in rat droppings. Really the final insult was the audacity to raise a unit's rent that was under $150 a month to $250 in less than a year for the privilege of storing stuff in filth was disgusting in its own right. I'm glad they aren't my landlord for housing.
My experience with Chantelle was amazing
Esha Great Customer service
Great customer service Esha Chantelle meika and brooke
Customer service was outstanding thank you Esha for your service
Best storage location girls are always nice
Great customer service
Customer Service great but Had An Issue With Rodents Inside my Unit couldn’t Move fast enough because of health reasons they charged me a whole month because of 1 day
Great servicio
The customer service here was excellent Esha was the one that handled my account she was really helpful and professional very well knowledgeable i really appreciated it. thank you Esha again wish you all and nothing but the best
The girls are awesome excellent customer service
THIS PLACE IS A SCAM.
LESS THAN 1 STAR
And if you go there you will be told by the workers that they have regular breaks in.
However that is not the worst part
They rent the units to multiple people collecting your bank information as if you are renting you a unit all so they can withdraw various amounts throughout the month.
Calling them makes no difference I have spoken to over 4 workers customer service and still money is being withdrawn.
Might have to get a lawyer involve to retrieve my money and all fees in order this scam to end.
For the Love of God DO NOT GO TO THIS PLACE.
COMPASS STORAGE IS MORE AFFORDABLE AND CLEANER.
DONT SAY I DIDNT WARN YOU.
Blur heron team rock
Esha and Chantel is awesome
Blue heron girls are awesome
Chantelle and Esha is the best
I love this location. Especially The ladies Esha and Chantelle every month they make sure that keep me updated and up to par with my payments and always very respectful when they call !! They deserve a bonus for sure !!!!
Great customer service from Esha, awesome experience
Sophie, Brittany, Esha, And Lashaundra Are Awesome see them for your storage Needs
I am very satisfied with the service and rental storage space I received . Thank you all for taking great care of me .
Sophie is great with helping translate
Chantelle has a beautiful soul and esha is the bomb
Love this property
Roesha and Chantelle are amazing sweet
Chantelle has provided 5 star service
The Girls on blue Awesome best service overall
This place is a rat infested dump. I cannot believe it can somehow pass city inspection and stay in business. Not only were my belongings covered in rat feces and urine, we actually saw rats flee the space when we opened the door. DO NOT STORE YOUR BELONGINGS HERE.
This photo is just one of many that I have - just one corner, feces EVERYWHERE. The moving company I used was stunned, and they regularly go to storage units all over the place.
Also - the front exit gate is broken - no signs to let anyone know its broken, nothing. You have to use a back entrance to get out, and no signs to let you know. If someone had an emergency, this is a very, very serious hazard.
The Girls Are Great At Blue Heron Great Customer service
Great costumer service !
Great service over 20years with a better crew the girls are awesome
The lady's at public storage are amazing at what they do and some very hard workers
The agents here has been very helpful and sufficient always smiling I hope to store again in the future
Blue heron location is awesome the ladies are very helpful
Been renting here almost a year the ladies here are wonderful. They have helped me with all my storage needs.
The Girls On Blue Heron Is Amazing & Helpful
Chantelle and the ladies was super helpful
If I could leave 0 stars I would. Completely disgusted with the lack of cleanliness. I rented a climate controlled unit and well let’s just say it was like a sauna. Infested with rat feces and urine, ALL OF MY STUFF WAS RUINED !! While I was moving out I came across a rat in the hallway. Wish I could post the videos and pictures I took. Don’t trust your belongings at this place at all.
Chantelle and Esha are the bomb!
Chantelle is amazing
Brittany was the best .
Very attentive and helpful.
I'll recommend anyone to come and talk to her
esha helped me bright and early made me very knowledgeable on renting storage space thank you.
Chantelle Tasha and Esha was fun to work with
Latasha and the lady's are the best they help me out with everything great work
Chantelle Talisha Brittany and Roesha rock
Chantelle Esha Talisha and Brittany was amazing. Definitely would recommend going to go see them
Brittany was very helpful thanks a lot!! I appreciate you
Roesha tasha And Chantell Very Helpful ladies made my move in easy Thanks Ladies
Thanks so much. The staff was so helpful. I will definitely recommend your facility to friends and family!
Chantelle is amazing. Perfect transfer and git me set up on auto pay
Esha Is The Best . She helped me out . And all the girls were great with me as well.
Brittany was very helpful with helping me choose a unit I was unsure of what size unit I needed to store my things she also showed me the units and different sizes she was very friendly and extremely helpful with completing my rental. THANK YOU BRITTANY FOR THE GREAT CUSTOMER SERVICE.
Chantelle and Latasha is amazing!
Paid for insurance and your stuff smell bad and destroyed by rats
I loved the experience and the employee was very nice and helpful. Thank you very much brittany
Latasha's customer service was super amazing! This is our first experience renting a storage unit and she made us super comfortable assuring us that we made the right decision in choosing Public Storage!!
Person who checked us in was nice . But storage place can use some sprucing up . Look like an infestation of something really smells that’s why you didn’t get a 5 star . The 3 I gave was for the person who checked us in
Always willing to help you get a good deal!
What a great experience. I was greeted by a friendly young girl name Brittany. She ended up having to get Latasha to help me. Latasha was such a tremendous help. She really took care of me, she was extremely professional and kind. I highly recommend this location and to ask for Latasha. She is a great asset to this company and location.
Highly recommend… 5 star ⭐️
UNIT WAS BROKEN INTO!!!!!
I would give zero stars if it was an option the people that work here lack common sense and compassion the treatment of costumers is the last concern they just want your money.
The customer service is impeccable! I love the staff, they are very friendly and made this service smooth and stress free. You guys are doing a great job.
Thank you
Tasha, Brittany And Shawn ❤️
The girls at Blue Heron are amazing.
Love this place! Super clean and attentive staff!
The ladies in the office helped me get the perfect space. Will definitely recommend. Awesome customer service
Amazing customer service by the beautiful ladies upfront! 😊
For a couple of years, my husband used this location for work storage. The staff is professional and quite helpful! We appreciate their great service. We would recommend this location for storage.
Chantelle is amazing and definately needs a raise
Chantelle and Tasha is amazing
Lashawn Displayed Excellent Customer Service! Was Professional, Kind, And Courteous! Would Definitely Recommend. 5-Star Service!
Chantelle is a huge asset to the company
So sweet, ms Lisa & Natasha are great! Very easy process. Definitely recommend!
Latasha has amazing customer service great work and lady also
Lashan and Chantelle were incredibly helpful and professional. They made my experience so easy.
The Lashawn Latasha and Chantelle were awesome.
Using this Location for over a year now all is well
Latasha LaShawn and Talisha are the most greatest ladies ever came into rent a unit and the customer service was awesome
Great service the ladies were phenomenal! Walked in stressed out the way they greeted and helped me made my day
Lashawn and Roesha were great
Betty, Lashawn, & the entire staff at Public Storage are amazing! Very helpful, attentive, and answered my questions thoroughly.
The ladies are amazing
Latasha has an amazing customer service .
Latasha is amazing she help me get a great space
My is husband getting some of our stuff out of storage. My husband was holding our wedding keep sake box and before he could place it on the floor tge box had a big hole chewed through it the box fell apart. In the box had some chewed items, I was so hurt. It was and only rats or mice that could have done this. I will never come here again.
The ladies in the office are great and professional.
Provided good information. I was very easy to talk to.
Chantelle Lashawn Betty and Latasha are the best
The girls in the office are great
Roesha, Betty, Talisha rock They Took Care Of All My Storage Needs & Questions Also Got My App downloaded And Working
Chantelle and Lashawn are great assets to the company
Came into the office looking for supplies, these ladies at this location were awesome. Helped me get supplies and even helped me find a truck. Will definitely recommend!!!
Love girls are great
Chantelle and Lashawn are amazingly perfect
Ms. latasha was great. Very informative, understanding, knowledgeable, and reassuring. My process was quick. No hassling. And everything was organized.
Great service!
The ladies in the office helped me get the perfect space. Awesome customer service
Chantelle and Latasha are the bomb . Had trouble with payments and gate app . They are a great for the company
Chantelle is amazing
The ladies in the office are great
The ladies helped me download the app. They are wonderful ❤️
Girls in the office are amazing
Office ladys are very helpful and friendly
the ladies at this location were very helpful. will recommend
Very friendly and helpful, explained all terms clearly. Clean facilities.
The ladies at this location was very helpful and professional. Wil recommend
Lashawn, Roesha, Tanisha, Chantelle & talisha have Great Customer service also took time to show me through the app
I Recommend This Location The Ladies at blue heron take care all your needs
Ladies at blue heron rock very great customer service
Great service very helpful. Lashawn, Chantelle, Tanesha and Talisha were great help kind attentive and did a great job.
Betty, Talisha & Chantelle were super helpful and got me settled with my unit!
All The Ladies At The Blue Heron Location Very Nice And Helpful
Roesha Chantelle, Betty , Talisha are awesome made my renting experience fast and easy
Chantelle Roesha Betty answered Talisha are great !
The ladies at the front desk was awesome! They are friendly have excellent customer services. They were very patient and answered all my questions. I would highly recommend this location.
Ladies On Blue Heron Are very helpful made my move in easy
Esha you da bomb girl. Service was better than great. They don’t have enough stars for you.
Latasha it's amazing I made reservation for a 10 x 15 unit. Once I reach the office this young lady asked me what all I was storing to help me with the right size at a great price pricing I have for the 10 x 15 was OK. But Miss Latasha made it much better with a 10 x 10 keep up the good work great customer service........
Lashawn and the entire crew at this helped me get a space on a very hectic day
Lashawn and the ladies at this location were awesome
Thank you ladies for your great customer service!! Everything went well... Betty, Chantelle, Lashawn,Latasha thanks 😊
Latasha is the best thanks for the great help and lady’s
The ladies at this location was awesome. Will recommend
Latasha Chantelle ,Lashawan and Betty are amazing.
The young ladies, Lashawn and Chantelle has great customer service. These ladies are great helped me get the perfect space.
Chantelle provided excellent customer service and showed me how to work the ps app
Betty is the bomb . She help me figure out my app and my payment issue
Roesha very Nice Made My Move in with Ps easy Also Chantelle Was Very Nice I recommend this Location For Your Storage Needs
Betty Chantelle Tasha and Talisha are the bomb ! Amazing customer service .
Chantelle help this old guy rent a space and set up the app on my phone . Love her personality
Chantell Roesha, & Lashawn. has Great Customer service. Made My Storage Needs Easy thanks For Your services Ladies
The girls at this location was very helpful and professional. Great experience
Lashawn and the ladies helped me get a unit. Awesome customer service
Chantelle and the team at this Public Storage location did an outstanding of helping me in my hour of need, where I showed up at 10pm not realizing my items would not fit in the purchased unit, and not knowing what to do. But calling the first thing in the morning, Chantelle helped me immediately walk through the full system, even staying on the phone which I rented a larger space, changed the space and corrected the problem that I caused. She was incredible and wonderful - I cannot recommend this location and team enough.
Latasha and chebria and the greatest they help me with the right size parking space good work kepp it up
Chantelle was amazing helping me with the app.
Excellent service
I've been using Public Storage for both real estate and caregiving careers for over 20 years. In fact, I've used PS all over the country: Seattle, Washington DC, NY, Virginia, San Diego, etc. The West Blue Heron (FL) location has a heavy volume of private and commercial clients and yet they work harder than any team I've witnessed in keeping the place clean, up-to-date, secure. If anything is wrong at the site, it's the renters fault typically. Some pests are a result of food being stored by a unit. Trash and doors left open? The renters. I have a small climate controlled unit that has been maintained, painted, controlled for over 3 years. When there is an issue with a neighboring unit not following rules or protocols, the team of LeShawn, Chantelle, Roesha, Betty and the others jump on the matter. Outstanding customer service and pride in their work. Thanks you, Blue Heron Team!! I owe ya' my sanity.
Went here twice in One day the first person that helped me was Lashawn she was very helpful and knowledgeable great customer service The second time was Dawn she offered great customer service and help me resolve my problem fast
Chantelle gets 10 stars , Love the new app
The girls at the desk were great, I'm so happy that I chose this self storage.
Courtney, it was a pleasure working with Ms Courtney , Ms Bri and Ms Chantelle they are good work and they help me out a lot Thnks again
Great as soon as I went in the door. Smiles, very polite. Will do business here all the time Post
Chantelle and Courtney are awesome!! I had an issue with my lock on my 10x25 unit and Courtney took at look at it for me. She made sure that my unit was secure. Chantelle assisted me with changing my 5x10 unit from one area on the property to another, near my larger unit. They are friendly, knowledgeable, and professional! I highly recommend this location!
Been there since 2019,Let me give you a short breakdown of the place..
They raise the rates every 3-6 months. Just received another increase from 407 to 563. Mind you It went from 267 to 407 in June 2022..
place looks as it’s a third world country, trash is everywhere homeless are staying on the property,
The sheriff’s is always on location, this pass April 19th around 11:30 4 guys cut a whole in the back fence lines walked to the front gate opening it up for a truck and stole my trailer and equipment. 2 day earlier they stole a power washer trailer value at 60,000. Week earlier a food truck was stolen.
The storage bays are infested with rats!!!
In the last month 2 truck batteries has been stolen, that makes 4 in the past year.
6 weeks ago someone broke out all the back windows of work trucks and stoled tools, phones, saw.
They no longer have door locks on the Inside storage,
Cameras don’t work.
The girls on blue heron rock …and handles uproar rude customers very well
wow oh my god Betty and Roesha were the best represenatives i could have ever gotton the chance to meet, they went out of there way to show me truly pitch me a larger size with my friend
they are the best
where they go i go you cant ask for a better team....chrisf
Rented online,got the wrong size,but the girls Danielle got me a bigger one...She was so helpful and polite I'd give positive comments to anyone.. LoL 😅
Courtney showed me a space and how to use the gate. Recommended the app thx Courtney!
It was a pleasure working with Selina today she help my mom download the public storage app I would definitely do business with her and invite my entire family to come Selina . Thanks for such a professional worker public storage
Esha and Miss Betty was so helpful I even sat and talked to them for 30 minutes thank y'all so much
My unit for over 3 years was inundated with rats at one point ,My unit was not climate control. I never had any food in there at all.I had to throw over half of my stuff away.
The newer manager is very nice She really cares about the customer, can't say that about the other manager who was there when I started the lease in 2019.
Greet customer service experience with Lashawn she was knowledgeable and friendly
Lashawn was very nice and was helpful on getting a storage unit. I recommend going to her for any need you have!!!
Natalie and Lashawn really helped me out today.
Girls were amazing and helpful!0
The ladies really helped me out this morning with information about transferring my space. Great customer service
Betty and Lashawn are the best and did a great job in assisting us. They made our stressful moving process as easy as possible during the Holiday season. Thank you to them!!
Betty and lashawn were so helpful getting our unit reserved and right when we got to the office it was so smooth quick and easy definitely recommend coming here and working with them for any storage needs.
Very nice move in experience! Easy to manage thru app !
Courtney found me a great discount in a parking space thank you,!
Natalie, Courtney and Kat were very helpful
Rented this storage and within 3 days the lock was cut. Very poor locks on the doors if you call those locks at all. The locks are more like latches than can be pulled off with your hands. There are No cameras, no lights in some units. This is beyond poor security. My great grandmother could provide better security. DO NOT RISK IT!!!
Page and the lady’s did a good job keep up the good work
Chantelle was quick and knowledgeable
Great service
Fast and knowledgeable
Natalie did an awesome five star job!
Natalie helped me with my storage!
Great customer service very easy an helpful stress free experience thank you Ms. Betty an Ms . Lashawn
Went in yesterday to get a storage unit and ms.betty was the one to assist me she was very nice and professional
Selina did a wonderful job and was very informative
Excellent customer service go out to Ms.Betty,Ms.Chantelle,and most of allo Ms.Courtney...
Lashawn provided us with excellent service. She is very knowledgeable and had us set up and out in a couple of minutes!
Selina, was soo helpful! She made the process so smooth and walked me to my unit and made sure I was well taken care of 😊 On top of awesome customer service, she had a beautiful smile the whole time! I will definitely rent here again! I also want to say Brook at the front desk was really sweet and helped make the process fast! Thank you two so much!
Selina and Betty was great with me this morning I was very confused about my bill and they was patient about explaining it to me they are more then 5 stars to me
Selina was very nice and welcoming and made it easy for me to rent
Selina was very helpful kind informative and patient a great person to have working for this company
Great service, very polite, friendly and easy to understand....
Selina was very helpful with my mom and she said I was handsome
Selina was a 10 stars with me today
Salina Was simple amazing to me i really enjoyed doing business with her
Selina was very friendly and sweet. Would definitely come back here as long as she works here...
Selina and Chantelle was very helpful today
Selina was awesome today
Selena was wonderful
Selina was great showing us spaces today she knew where she was going and i will definitely come see her again she was knowledgeable and answered all of our questions!
Misses Selina is definitely 5 stars she was nice to me great service from her. Courtney will go above and beyond even under the rain to please customers !
Selina Thomas was awesome. Helped so much.
Selina great customer service very kind and helpful blessing
Amazing service would work with Selina again and again!!
Selina was very helpful and it was a positive experience
Selina did a very job helping me finish my e rental she was very informative
Esha was terrific in setting up my storage unit today
Courtney, Selina, and Chantelle were the BEST!
They are hard workers and treated us courteously!
We will recommend them and use Public Storage in the future for our future storage needs!
A great company always hires GREAT ASSOCIATES!
Thank You, Courtney, Selina, and Chantelle YOU ARE THE BEST!
Had a great time renting a parking with Selina today she said she was in trading and did a awesome job I will come back and see her she made my day
Selina and Courtney were the best
Selina was great with me and I will definitely come see her again
LaShawn was very helpful & thorough! Her sense of humor was a nice plus!
Lashawn helped me get a space. Awesome customer service
Roesha helped me get the right space at the right price great customer service and very quick i was in and out i recommend this location for low prices and great customer service
Roesha has great customer service visit this location I recommend her for all your needs and questions
The service was fantastic
Selina and her co workers was super nice and very helpful. Came in frustrated and I left feeling Breyer. Will definitely recommend this place.
Selina and co workers rock I will definitely come back and see them if I’m in need
Esha was very professional and helpful with our signing up today she deserves a 10 star
I Have had a great experience with the new employee Selina ❤️
Selina and Co workers were well and gave me great customer service
Chantelle Selina and Courtney are amazing
I was helped to make decisions by Selina and co worker. Very pleasant and good service.
Selena and the staff was so nice and professional.
Great experience
The ladies that were taking care if me were great and respectful, They made sure everything was set for me and I really enjoyed that experience.
Great costumer service
I just moved all the way here from Colorado! Selina and Courtney was very helpful helping me find a storage unit that best fits my needs. They were very respectful and polite. My cankles were hurting very bad so they were polite enough to give me a ride from my car to my personal storage unit! Highly recommend
Selina was amazing today with me I will be sure to come back because of her outstanding service and positive attitude. I highly recommend anyone to ask her for help with any questions regarding the facility
Staff was really nice and welcoming!
Lashawn is just awesome. She helped me get set up and was so patient with me.
The ladies were great helping me make a payment for a Boca account.
Chantelle and the ladies help me restart the PS app. They were terrific will definitely refer family and friends.
The experience was nice and easy. Chanelle was very helpful.
Betty and Lashawn they were amazing every thing went smooth based on my situation thank you for your understanding and hospitality great job 👏👍🏿
Great Ladies highly recommended
Quick fast and friendly service
The ladies in the office are great.
I rent a space here at this location. The girls are nice and informative. Will definitely recommend family and friends.
Hello my experience with Chantelle was awesome she’s wonderful , caring and helpful very friendly and most importantly helped me with all my concerns and showed great customer service I highly recommend this public storage for your service in need.
This is an update! I’m very satisfied with the way management handled my issue. He was very patient and understood my frustration. Thank you! I wish had spoken with you initially
The service is excellent all of the ladies in the office went above and beyond to help me. I will definitely recommend the public storage facility to friends and family!!!!
Roesha & lashawn Is awesome nice lady's highly recommend
Lashawn and Roesha was a great help with helping me rent my space. Great customer service
Courtney was great helping me set up my auto pay!
Courtney helped me with RV storage.
I really appreciated Ms Betty’s kind and helpful demeanor. She was so sweet making sure my code worked and inspecting my unit with me. The facility also looks much better maintained than the other Public Storage I currently am moving out of.
Mrs Betty was so nice
Five years ago I rented a 10 x 15 unit from the exact location Blue Heron and and investment Lane. I was treated badly by the management team and had a horrible experience with an air handler leaking water and ruining our furniture. Now with the new management team of Chantel and Courtney two of the nicest people I have ever met at any storage facility in the state of Florida.finally some body who does what they say they’re going to do.
Thank you girls for all your help ,lunch is on me. The team this location is a huge asset to the Public storage corporation.😎
Thanks again,
Benjamin Shad
Roesha and Lashawn helped me get the perfect storage.
Got a storage unit today, havent done that in years; however, Chantelle at the location on Blue Heron was courteous, very helpful and answered all my questions. She made my experience painless. Thank you… needed this for my horrible move.
Ensa was so helpful i couldnt ask for a better service. When you speak of professionalism this lady has it all. I truly appreciate all she did for me. One Love and God blessing. Keep doing what your doing
Courtney helped me get a unit and showed me how to use the app for contactlesss entry
I originally wrote a bad review of my local storage regarding rate hikes. I was very upset; however, the very next day the Manager called and immediately apologized and made revisions with regard to my monthly rates. The Manager was empathic, professional and reacted swiftly. Thank you Public Storage, especially, it's manager, for correcting and responding to my concern. I am greatly appreciative and completely satisfied.
Lashawn, Betty and Chantelle have awesome customer service. Will definitely refer to family and friends.
Lashawn and Chantelle were great. Customer service excellent.
Betty, Chantelle and Courtney helped me get four parking spaces and a storage unit! :) thanks ladies
Chantelle and Courtney are amazing great personalities
Chantelle and Lashawn provided great customer service during this stressful time. Will refer family and friends.
Courtney and roesha have excellent customer service!!!
Chantelle was amazing with helping me with my rental
Betty and Courtney made moving in and out such a nice and easy experience. Would recommend for certain!
Latasha was great she walked me through all the empty spaces and helped me from beginning to the end very nice girl, I will recommend this place to anyone thank you Latasha
Needed to get a larger storage unit and Chantelle was so helpful, she was friendly and professional and went above and beyond to ensure we were taken care of. Sunday afternoon move in and the customer service was excellent!
Very hassle free!!
Alby was very helpfulGreat customer service
I want to thank all the ladies at this location but especially Betty who took the time to find a parking location for my husband to park our trailer Big Red. We wanted to find a safe and secure location. Thanks Betty! Thanks ladies!
Lashawn and Chantelle has great customer service. Will refer friends and family.
The ladies who work there are outstanding, helpful, knowleageable and they will go out there way to assist. Such a pleasure!
Roesha & Girls Helped me find The perfect space at the perfect time she is a sunshine to Public storage i recommend friends and family
Brooke was able to assist with my lock cut today, the ladies here are always a ray of sunshine!
Lashawn, shantell, roesha ,Latasha & Betty have done just a lovely job and always make sure I feel comfortable. I will definitely come back again, when ever I need storage again. Thank you so much, blessings 💯 Public Storage at Blue Heron Rd.
N Morgan
Courtney was extremely helpful and gave excellent customer service. We were greeted immediately upon entering the building and the facilities were immaculate. Would use again!
Very friendly and helpful. The ladies there are without a doubt the best!!!!
Lashawn, Shantelle, Roesha, we're awesome. Customer service was great. Will refer to family and friends.
I had great service coming here today from Courtney,Betty,Roesha
Miss Betty was very nice an friendly she is the best she helps with every thing from start to finish.
Courtney helped me set up account online ty
Very friendly associates, always helpful
I AM A CURRENT CUSTOMER OF PUBLIC STORAGE ON BLUE HERON BLVD AND I AM VERY UPSET OVER HOW THE PROPERTY MANAGER COURTNEY HANDLED ME TODAY! I THOUGHT I WAS A VALUED CUSTOMER UNTIL I CALLED TO ASK QUESTIONS ABOUT MY UNIT! AS SOON AS I HUNG UP THE PHONE WITH COURTNEY, SHE PUT IN A VACATE ORDER WITHOUT MY PERMISSION! That is completely unacceptable! WHEN I SAW THE EMAIL, I CAME TO THE PROPERTY AND ASKED COURTNEY IF I TOLD HER YO VACATE MY UNIT! She responded NO. SHE WAS EXTREMELY RUDE TO ME FOR ONCE AGAIN FOR ASKING QUESTIONS! I ASSUMED THAT CUSTOMERS WERE ABLE TO ASK ANY QUESTIONS OR CONCERNS ABOUT THE UNIT THAT WE PAY FOR WITHOUT BEING MISTREATED! I HAVE NEVER BEEN TREATED SO BADLY BY ANYONE AT THIS LOCATION! I WILL NEVER REFER ANYONE NOR WILL I EVER RENT FROM THEM AGAIN! COURTNEY'S SUPERVISOR SHOULD KNOW ABOUT HOW ABSOLUTELY RUDE SHE WAS AND HOW SHE TOLD ME SHE IS FINISHED WITH THE CONVERSATION AS IF I WAS RUDE TO HER! TERRIBLE BUISNESS!!!
Thanks so much to Courtney for improving my experience at public storage on Blue Heron, Courageous Courtney!!!!!!!
Courtney(staff) was amazing she found a unit that was alot closer with a better price and saved us 6 dollars it might not seem alot but it's something that made our day.. thanks Courtney 💪🏾💪🏾💯
This place is a rip off lots of hidden fees
Latasha has a very unique sparkling smile when working hard
Betty, Latasa and Naja were very helpful, knowledgeable and friendly!
The ladies at this location were friendly and very helpful. Great customer service
Very professional staff. All were very helpful. Betty was exceptional!! Would recommend this location to anyone.
Chantelle was great thank for all your help!
Tasha is the best great work
Great job Lashawn was outstanding this morning. Awesome
Betty, Roesha & Tasha were efficient. friendly, and extremely helpful!😄🤗✌
Stored belongings for a few years. Has been broken into twice. Whatever was left in there is covered in rat droppings. If 0 stars was possible it would be that. Not recommended.
Latasha is great she took her time and got me a great space at right price
Cathy and Lashawn help me get into the right apace. Customer service is excellent
I just rented a unit today and Ms. Betty and her Co worker I didn't catch her name but they were so nice and informative. Every question had an answer they made feel good about going with this location!!!
Thanks you Shantel for one of the best customer service I received all day
Najah’s customer service was amazing. She was very kind and helped us through the whole process! Lashawn even remembered who we were and how to pronounce our last name! Would recommend!!!
Roesha customer service is excellent! she help my wife & me get the perfect space.
Latasha was helpful and made my move in great she took her time and showed me everything just made my day ❤️
Chantelle has awesome customer service. The 3 ladies at this location was very friendly and professional. Will refer my close friends and family
Lashawn was Fabulous I love her energy !!!
Latasha was very professional. The experience was awesome. The 3 ladies have great customer service skills.
Lashawn provide me with an amazing service during my rental. She was patient and understanding.
Leshaun is the best 5 star all the way. Very friendly and patient! True asset to Public Storage..Thank you!
Latasha was great! Took very well care of us, and made the process quick and easy.
Very convenient location as well :)
Chantelle and Betty were amazing great customer service was soooo appreciated!!!!!!!thank you lady’s your the best
Chantelle and Betty were the utmost professional and showed customer appreciation way better than I’ve seen at many other locations. Would highly recommend this location.
Shameka and latasha were very helpful thank you
Shameki- was very joyful and helpful. Latasha as well. Jokes for days!
Latasha and Ms Betty are the best lady's to get the job done I just came In from Virginia and there customer service was awesome keep up the good work
najah was a great help
Najah Was very kind respectful good attitude
The 3 lovely ladies working at the Blue Heron Blvd. location on 3/3/22 were absolutely amazing and went ABOVE and beyond to help me re-locate to a larger unit that I needed. They never gave up their search for me and ended up finding me the perfect unit On South military trail. They were unbelievably helpful after my stay there of almost 2 years, and I would give them 10 STARS if I could!!!!!!!
Shantel Is the beSt! When you have a confused situation or are in a pickle, they will take great care of you. I Highly recommend this public storage.
!!!!
Latasha and Chantelle are amazing they help me vet a great deal
I called this morning to inquire about an outdoor parking space. By noon, Betty had me all set to go complete with my access code and she also made sure my Public Storage app was working correctly. This location was very busy, and all the employees were courteous and knowledgeable. I would highly recommend using them for all your storage needs!
Love the staff here, super friendly and helpful. Lashawn and Roesha were amazing to me and my family 💕
Lashawn is AMAZING and gets the job done!!!
The girls at the Blue Heron location are awesome. They need a big big raise.