Public Storage Self-Storage Units at 9210 Lazy Lane, Tampa, FL

After many of my possessions were lost after Hurricane Helene, the rest of my belongings I put in a storage unit at Public Storage on Lazy Lane. My home took 9 months to finish to a point that I was able to move my boxes back home. When the moving company arrived with my belongings, they said they saw a few roaches when they were moving the items. I inspected the items as they came in and this created a delay and thus an increased cost to pay the movers. The next day I began to unpack a few of the boxes, after discovering some inside the boxes, I decide to start unpacking them outside. There have been around 16 cockroaches so far I have killed that were inside the boxes. I've moved all of the boxes out to the garage (so much for paying movers to put them in the rooms they were to be unpacked in!) and I'm having to salvage whatever I can that isn't infested with poop droppings and roaches. I worry that I have brought this infestation to my new home and have a pest service coming to spray. I also plan to bomb my garage and oh how excited I am to have the smell of bug spray penetrate all my belongings. I'm utterly frustrated. I've been cleaning up a home destroyed by Hurricane Helene only to now be cleaning up my only belongings infested by bugs! This place clearly does not make any attempt to manage the bug population. There was not one single dead roach which means this place HAS a MAJOR issue and it is not being addressed. DO NOT STORE ANYTHING HERE!

This place is a legit scammer based company. They tell you the price is so good. Then 2 months later they raise it. And they said “it won’t get raised again”. Then 2 months after that they raise it again. And they give you no choice but to pay it or lose your stuff. They’ve went up on my rent 300% within 6 months. Ridiculous storage. I do not recommend this place unless you wanna get taken advantage of

Clean units. Friendly and knowledgeable staff.

I am beyond upset about this outrageous price increase—it’s so extreme that I honestly feel like crying. Beware before renting here! They just hiked the rent with only a month’s notice, raising it by a shocking $143.50 per month! That’s an increase from an already steep $369 to an unbelievable $512.50. What makes this even worse is the fact that their front gate hasn’t been working for months. We are paying premium prices for what is supposed to be a secure storage facility, yet there is no gated security whatsoever! How is this justifiable? Many of us are struggling to afford rent and downsize our living spaces, relying on places like this to store our belongings safely. Instead of providing fair and reasonable service, they take advantage of customers with insane and unjustified price hikes. This is unacceptable, greedy, and completely disrespectful to loyal customers. Think twice before renting here!

Could never see or get ahold of anyone at the front deck on the property

Stacy was awesome. She help me with everything I needed

Stacy provided great customer service and was great helping me switch my storage.

Stacy is the property manager. She is really cool. Always available and communicative. I was worried about my storage unit during and after hurricane 🌀 Milton and she was quick to restore my calm telling me it was ok !!!

Stacy does a great job!!

Stacy was really helpful and nice!! We were able to get a larger unit in a super tight market.

Stacy is a excellent and absolutely extraordinary customer service agent here at Public Storage. She provided five star customer Service during my move and my constant stay here as I have been a long-term customer for more than a year if you were looking for someplace to store your things and have a friendly customer service representative. Make sure that everything is taken care of for you. This Public Storage is the one that you should goagain thank you for everything you do to provide my move-in and my constant state a positive one

Did this storage facility flood this week

Lisa and Sam have been a delight to work with. Because of them I will not hesitate to use Public Storage again

From $160 a month now I pay $300 for the same storage unit and if not they sale your stuff…

Stacy, most professional manager and most friendly I have ever met 🙏

Stacey was SUPER nice to me and my friends! Visited 5 locations this week, and Stacey was by far the most consistently professional. All of the staff at this location we met seemed to be on top of things. Even the girl just sweeping the lot was cool and chatted with us a bit along her route. Nice people, nice place.

I came here as someone new to storage units. I was helped by Stacy, the property manager. She was incredibly personable, friendly, and a joy to work with! She recognized I was struggling with timing and was incredibly kind and helpful throughout the process. It's amazing what impact a person can have by just being kind! 10/10 would 100% recommend this location so long as Stacy remains!

THIEVES and OPPORTUNISTS! They stole my all storage with my personal things, memories of a live time. I was late and I Begged to give me a chance to pay before the end of the month and they empty my unit and sold my stuff without 😨any empathy or remorse. Iwas out of town dealing with mymother health. Very personal and private things without any chance of recuperate them. Criminals is what they’re 😭

Super fast. Stacy did a great job showing the space and explaining everithing i recomend 100%

Stacy bailed me out when I accidentally booked the wrong move-in date. Great experience

I use my storage for business, I’m in and out all day long. I can’t say enough about the facility manager. She has a warm courteous personality, always willing to help with any questions or issues. This is the most well-maintained facility that we’ve ever used. I would realistically give her 10 stars if that were possible.

Helped my friend transfer Stacy is a hard worker and keeps the grounds clean

Stacy has the highest quality service she works hard to keep the property clean!! She is the the best.

Number# 1 when it comes to Customer service! Stacy is 🙌 the best! From day 1 that I went in there with not the best day for me her and one of the employees made me feel soo much better, every time I’ve gone has been same service same treatment, I wish more people had the same customer service they have! Thank you Stacy for your treatment, service and overall 💯!

Con buena atención y rapidez logré completar mis pagos con la ayuda de Tony y Alex por su buena atención

CJ and Noel were exceptional. The facility was clean and well maintained. The policies and rental agreement was thoroughly explained. I highly recommend this location. The staff are courteous, knowledgeable and highly accommodating. I went directly to this location after a terrible customer service experience at Extra Space Storage on Florida Ave. So to have such a great turn of events really made my day. I want to thank those gentlemen for their hospitality and this facility in general for maintaining high standards of excellence in this industry. KUDOS!

Stacy is absolutely amazing! Always very professional and knowledgeable whenever I need anything! Stacy goes a step above to make sure all aspects of renting a space is the best it can be. Keep up the great work!

I’ve been renting here for months and it is easily the BEST customer service and easiest facility with which I have ever dealt. Stacy is very personable and still highly professional.

Stacy the manager is always in top of everything. and place is always clean

Stacy and Ruben are great people and great personalities! I love the customer service and they demonstrated everything perfectly. I would recommend this place anyone.

2 because they consistently raise the rates.. 2 because no 24 hour access... 2

Shelly is the best she help me with the process to the end thank you 😊

Tony was very helpful and made the move in super easy,not to mention a very nice guy!

Stacy the property manager was very helpful,polite, and very accommodating. She is most definitely an asset to this company and should receive more bonuses and a higher salary! Because of Stacy I am most likely to use Public Storage again if needed and will encourage my friends and family to use Public Storage! Thanks Stacy for you dedication and commitment to your customers!

I pay more than $140. A month and can barely get time to get things from my storage, because they close at 9 If security can see I was 4 minutes late and I have to pay extra for insurance why not make it 24 hour access?

The service was great but the unit was dirty. I had roaches in my boxes. Too many and I had to call an exterminator at my house and open all of the boxes outside cause they Would be hiding in newspapers in my glasses. Pots and pans. If you do use it make sure you box up tightly even then the smaller ones got In. They really need to have these units treated!!!!! I won't be using it again. Oh and they love the packing tape. I had a picture of them but I deleted them.

Kia is extremely helpful ...the very best in the 2 years of my tenancy here at 9210 lazy lane. She is an asset to this business.

Muy bueno

Charles And Sam Are Amazing!!

Everything went very good working with KIA she was very helpful throughout the entire process. I recommend this location.

Latecia was awesome, she took her time and carefully showed me the units and explained everything. She went over and beyond as far as customer service. She made my experience pleasant and easy one. Thanks again.

Kia has excellent customer service skills.

Great experience

I was greeted politely by latisha and got us checked in , in a speedy a time and efficiently

Thank you so much public storage for being such a great help in my time of need i did A whole year with them and the experience was great and they always understanding. Lateshia was such a great help when coming to move my things out thank you so much !!!

At first my experience wasn't the best but then Latecia saved the day. Best customer service experience since beginning with this place!

So. Let me start off by saying that Latecia is an angel. Not only did she tolerate the attitude of the employee at another location, she recovered his eff up and gained public storage a loyal customer. I couldn’t have asked for a better individual to handle my account. I hope she gets the recognition she deserves in this company. Employees who handle customer service with respect and patience as she did are so hard to come by nowadays. Everyone is so rude and lazy and just do not deserve jobs that interact with people. Latecia is a role model and should be looked at as so In this company. Thanks girl ( I hope I didn’t butcher your name )

I was blessed to have Latecia helping me out I thank God for help alot.of places need people like her

Cost effective storage right off dale mabry hwy. Thank you Latecia!

Latecia was very helpful she needs a raised

Latecia. Was so helpful today definitely 5 STARS

Solo good, atención, and exelente costomer, especilie mer Danny.

My name is Carmen we have a company we been looking for storage unit 24 we got to find it here for a very good prices Latecia was very helpful. I recommend this place is your looking for storage great customer service.

So helpful!

I spoke to Diana on the phone about this property, and when I got there, everything was there. Just like she said. Love the app too so easy to use.

Very kind and helpful

Latecia was very helpful in resolving an issue. I appreciated her timely response and help!

I went to the this location and latecia was a big help she answered all my questions and was very helpful she even called me to remind me of my reservation today she was very professional and showed a lot of eye contact

Sam is so awesome! His office was so clean. Came in to buy some boxes & he knew what size boxes I needed for my books