Public Storage Self-Storage Units at 18191 E Meadow Rd, Tampa, FL

TJ was extremely friendly and helpful, resolved our website issues, we appreciate his help!

Easy sign up and great customer service.

Rent at your own risk!! They do not maintain or staff this property properly and the gate continually stops working. There are screws and other debris all over, so have fun replacing damaged tires. They will also increase your rent constantly, while making it extremely difficult to cancel (have fun getting ahold of any staff). Consider this a warning before renting to this business. There are plenty of other places you can rent a unit.

To the Owner of this property, I have one question. Why do you not have a Janitorial Service? The interior of your storage facility is unsanitary. On the outside you have a big pothole that needs fixing. The number you have posted on your door doesn't work. The menu asks you to press certain numbers of what applies to you but nothing happens. My first interaction was with TJ. He was polite, courteous and professional. He answered all of my questions at the very beginning. He does what he says and follows through. He is a man of his word. Thank you TJ for your stellar service. I have had interactions with others and you shined with your knowledge and professionalism. Keep up the great work. My reason for canceling with your facility is because of your high prices and the dirty condition of your facility. I took the pics on 03/23/25, the day I cancelled my storage. You should be ashamed of yourself charging customers high prices but yet your facility lacks a clean environment. This is definitely a reflection of you. I do not recommend this business.

The property office poorly managed and not staffed the majority of the week. Left 5 messages over a three day period with no return calls. It used to be top notch but changed over the last two months. I do not recommend this property. Extremely poor customer service.

Talk with TJ and even though I had done everything online, he was more than accommodating and really helpful with getting me situated and into my new storage location

TJ was a tremendous help in getting everything set up. Very courteous and professional.

I been at this storage unit for 8 years.2 parking spot and roll down door bay.They try to increase my spots like every 3 or 4 one spot at time.Im now paying 810.00 a month.They always im not in the guide lines.So i fix it try to email corporate they never respond.I been waiting for over 3 months for them to fix a big pot hole in the asfault driveway still not fixed.I wouldnt recommend it personally my opion .Im still there because its close to my stuff

Samantha here was very kind generous very helpful one of the reasons we ended up coming here

Samantha S. was extremely knowledgeable and helpful to work with and identify the right space. I would recommend this location.

Samantha was extremely helpful and keeps this property very clean. She sold us on this location for all our self storage needs going forward. If I could give 6 stars, I would give it to Samantha!

Samantha at this location is amazing!!! She helped me so much with my sudden move. Definitely recommend!

Called in and spoke to Rose. She was very helpful for all the questions that I had. Great experience. Thank you!

I see these reviews (as recent as last week) talking about how great everyone is here including Rich. My question for yall is when did you go? My wife and I showed up multiple times through the day and the office is never open, every phone number you can find is automated, what happened to customer service? What puts the cherry on top is we elected and paid for contactless entry to our unit only to find someone else’s lock on it… Easy fix right? Nope! No one is there to help!😂 Overall a pretty bad experience and probably won’t ever use Public Storage again because of this one….

I love this location, Rich is awesome. Customer service is always great. He's such a positive individual and always has a smile on his face. I can say he really enjoys his job and what he does!!

The best customer service, very friendly and they explain everything to you.

Rich was very helpful and answered all of my questions. He was polite and friendly. I would definitely recommend him to my friends.

Rich did a great job showing me 5 units. It was a lot of walking and it was hot out but rich went out his way to show me units to walking me through everything!!! Rich should get 10 ⭐️

Great help

Rich was friendly and very helpful in helping me find the right storage unit for my needs!

Rich did a great job helping me and showing me units. He’s really great and awesome. Come see rich he will help you out!!!

The employee that helped us was extremely helpful

Rich has been great explaining everything about the storage process and payments. He made the process so smooth. Definitely great customer service

Great news place and have great rates online if you reserve ahead. The staff are great and very helpful. Highly recommend

Ive had a unit for 2 years. Reasonable prices. Well maintained. Rich at the front desk is always helpful.

Great customer service, Thank you Rich.

They always greet me and very professional

Rich was super awesome he answered all my questions really good. You need more people like rich he rocks

Good people. No complaint there. But only 2 carts in the whole place to help move items.

Rich was very helpful

Rich was amazing. We walked right in and were able to see a few different units within minutes. Rich was very personable and helped us make the right decision based on what we needed the unit for. I wish I could give him more than 5 stars because he is an absolute asset to this company and deserves all the praise. Thanks again Rich.

Awesome customer service!

Excellent customer service!

Hours says it is open. No one is here and can't get help with renting. Uncalled for.

Rich was great! Excellent customer service, very friendly, clean and safe environment.

Great storage. It has a large space and the price is amazing. It was easy to go in the app and rent the storage. I was able to move and get the keys ON THE SAME DAY. Without going through any other human. Incredible!

Rich was amazing. Super helpful and funny.

Great place to rent from!! Rich is very friendly and knowledgeable. Definitely deserves a 5 star rating for a 5 star service. Will rent from here again.

Wish I could rate higher than 5 stars. Rich made my experience so easy with his friendly demeanor and knowledge. Would definitely rent a unit again.

GE New Tampians, I hope all is well! I want to send a professional shout for Nyssa, Customer Service Representative, Public Storage. Although I am not pleased with the unlisted work hours for the facility, Nyssa reported to work and provided excellent customer service and assistance with my need for a larger space. Nyssa was quite rehearsed in her position and displayed a genuine concern for my circumstance. Two thumbs up! Keep up the good work.

Rich was incredibly nice and very thorough. He made the process easy and am happy he's there to help if any issues!

Wish I could rate higher than 5 stars. Rich made the experience so easy with his friendly demeanor. Would definitely rent a unit again.

I went here a few days ago to open a unit. Rich was very welcoming, patient, friendly, and knowledgeable. He answered all of my word ruins and was very clear on all the information I needed to know regarding the unit.

My experience with the public storage was easy and quick Rich was very knowledgeable and helpful customer service was impeccable he’s the best

Rich was very efficient, helpful and friendly. Thanks for a great experience Rich!

I was helped by the manager Rich. He was very helpful and useful, I’d recommend this storage facility to anyone who needs one

I am very happy with my stay here. Sad departure but wonderful experience.

Great experience here! Bibi really helped me out and answered all my questions!! Definitely recommend storing here.

Excelente atención al cliente. Gracias Silvina.

Great customer service very polite and helpful

The best woman i know works there

Cross creek public storage is the best one I think with good service and knowledge this place is great, especially Ms Jazmin Soto, truly a pleasure ma'am:

The one girl jazmin Soto was such a help, she is one of a kind and I hope she stays working for this company forever!!!! GO public storage!!!!

Nyssa had help me a great storage unit to fit what I needed

Nyssa was very helpful with giving me information and directions

Staff is very helpful and nice

Jasmine and Silvi were very helpful and informative. Thanks to both of them