Public Storage Self-Storage Units at 1401 SE Federal Hwy, Stuart, FL

Finally after so many years at Public Storage I can honestly say that Jennifer has been the most helpful person I've encountered since dealing with this storage company for the past 9 years. Yes I said "9 years"...smh. It became aggravating and a hassle when looking for a place to pay the bill. Then finally Jennifer came along and she's polite, friendly and a delight to speak with. She makes my day whenever I drive by and see her car parked. I start doing the happy dance and screaming Hallelujah whenever I spot her car there. Thank you Jennifer for ALL your help which saved me from having to drive cross country to pay for the unit LOL...THIS IS AT THE STUART LOCATION BY THE WAY

Jen at the front desk is very professional and helpful. She has helped me with everything I have needed.

The facility is really nice and jen at the front desk is very professional and amazing to deal with.

Jennifer helped me get into the right unit

Quick and efficient. Jennifer was great.

Jennifer has been such a sweetheart. She’s always helping me. with my rent rate issues and when I forget my Code, she’s always there to help me get in such a friendly person with a nice smile. This is why I keep renting here a lot of other places they’re not as friendly, but this is the only place to rent. Thank you, Jennifer.

Only The Best experience !!!Thank You So Very Much!!!

Jennifer is an amazing employee. Extremely knowledgeable! She always was willing to help me and went above and beyond to always ensure I had everything I needed. The facility itself was fine, but could definitely use an update. A lot of the lights are not on at night. My price had also gone up prior to even hitting 4 months of being there. Disappointed with the ridiculous increase in prices. I ended up moving to a different storage facility.

I will not do business with or ever recommend this public storage facility to anyone, terrible customer service Jennifer didn't return calls and was billed after the unit was properly vacated and was still charged. Corporate greed! I recommend Cube Storage in Stuart where I have had incredible personal customer service and a night and day better experience. I will never use a public storage facility after the experience I had at this facility, they are unethical and I shouldnit have been charged further.

Amazing customer service, highly recommended!

The staff is amazing, but the Stuart, Florida facility is very old. The elevator is so slim you can barely fit into it with the carts they supply. You have to be trained at maneuvering the carts to get them in there. There are no stoppers on the main doors, so if you are moving in and out frequently, be prepared to bring a weight or something to keep them ajar. The cart's wheels are so old that they often stick and won't roll. The lighting is on a knob that is timed and you have to keep going out of the unit, down the hall, to switch back on. I also moved in just 3 months ago, and the price increased from the $120 range to over $160 with less than a week's notice. I quickly went over there and made a substantial donation to the Humane Society, then moved the rest into a smaller unit. I stayed at this location because loading a truck and physically moving to another storage facility at this point was too exhausting to consider. Again, the staff is excellent.

This is our 3rd unit at Public Storage in Stuart Fl. Jennifer has helped us with all of them. She is awesome! She is very helpful, patient and went out of her way to make sure we were happy. It’s a pleasure doing business with her. She is a great asset for Public Storage. ⭐️⭐️⭐️⭐️⭐️

The person who was physically at the location, Derek, was great. He solved all of my problems and got me sorted out. Unfortunately, the customer service reps on the phone who do not work at this location made it a horrible experience. I won't get into that here. The only reason I am leaving a review is because Derek fixed everything. I was gonna go somewhere else due to the horrible customer service reps on the phone. If it wasn't for Derek I would have given up and gone somewhere else. The stars I am giving are not for the phone reps.

Jennifer is fantastic - property is always clean! Would recommend to everyone!

Good help at the front desk quick and easy to rent a unit

Great service!

There was a lot going on in my life this past December; I moved...! Thank you, Jennifer, at Public Storage for helping me every step of the way! I was very anxious with everything I needed to do to move because I didn't have as much time as I would have liked. Jennifer made me feel comfortable when we first talked over the phone (I had a lot on my plate). You were able to tweak some things on the computer when we first met and made me feel comfortable once again (thanks!). I can't make this all about Jennifer (although I can, but I won't), so I'll say this: I'm very pleased with Public Storage!

Never had a problem with public storage. I've used them on and off for years. Good location for me and a good place to keep tools and materials and stay organized for my work.

Derek was great

Jennifer was so helpful and made sure I understood everything, made sure I was choosing the right unit that works best for me

Great service very friendly and helpful

Jennifer was great!!! Thank You!

Jennifer was very polite and super helpful answering all my questions.

Jennifer was Fantastic give her a RAISE!!

Brittany was a varynice and helpful

Jennifer in Stuart FL was the best property manager I've ever dealt with

I would never choose this place again anytime you go there in person to try to make a payment or discuss a bill even though it's open hours no one's ever on site

Brittany was wonderful, big help I can't say enough. Thank you

Latasha was the best ever she did a great job

Not even worth one star. Every time you go there the door is locked. If you want to make a payment by phone they charge you an extra $10 or more. So I got to do all the work pay extra money since they can't even have an employee work there

The lady Latasha is just amazing and has great customer service highly recommend seeing her to get the job done

Brittany I really appreciate you because u was a nice lady very sweet and helpful thank you for everything

Brittany was very helpful

Brittany was great with patience and very helpful and kind even though the ac unit was she was still the best.great attitude

Fast and excellent service. Thanks Matt.

Excellent service!!! Matt Walked me through every step very quickly and clearly answering all my questions and informing me about everything I needed to know. Great experience!!

I went to this facility to rent storage space. I met with Matt who went out of his way the explain everything to me and at a fair price. He helped me navigate through the App for easy gate access. Matt was polite and professional and an asset to your company

Very good customer service, Matt was very helpful

I rented a unit at the Stuart FL location, and the manager Matt was courteous and professional. He made the whole process easy and explained everything. Thank you Matt for helping me and I hope you get a raise soon. You deserve it.

My experience was awesome! Matt is the best! Customer service was excellent!

Matt was professional, friendly made sure we got what we needed for a low price and showed us to our unit

Matt Was extremely helpful and very courteous. Made my experience a positive one.

Matt was very attentive and signed us up in a very short time. Great man to deal with.

The facility is very convenient clean and friendly Matt the property manager is very helpful and treats every customer with care and courtesy

Angie was so nice and helpful to me, she went beyond to make everything perfect

The manager is mean and nasty!! When he finally opened the door, after literally ignoring us the first 2 times, he did not respond when I said hello. He just weirdly stared at me. I asked him how to turn the light on in the bathroom and he rudely said "it doesn't work". It did not work the last time we were here and that was 7 weeks ago (it is really dark inside) Just like last time, no soap in there as well. We have used this place for many years, it used to be great. The prices used to be compatible with their competition but now they are a LOT more and they go up without notice. We have automatic payment set up so we didn't realize it was happening. Keep a close eye on your charges from them.

Matt was very thorough and helpful and courteous in transferring my space. I am so happy and he really cared about my stuff and suggested some good things that will help me with me preserve my property during my stay. Would refer Matt again and I'm very happy with service.

Checking in at Public Storage in Stuart was a breeze. Matt in the office is very personable & friendly.

paid for this overpriced storage unit for an entire year. ran into medical bills and the money drought of 2023 and was unable to pay one month. told the office i would pay it when next months bill was due plus late fees. they confirmed this was ok and then i get an email saying my things were going to be sold at a private auction. when i contacted them they said they took me off this auction list. THEN i go to pay and my things have all been sold for $40! they told me they would try to retrieve my family heirlooms, ashes, ext but failed to do even that. never again.

Awsome place to keep your stuff

Great service. Perfect for anyone going into the military. Great prices.

Dark storage units, nearly impossible to contact anyone after you e rented a unit. I quickly cancelled my membership and went to smart cube. For me it’s all about the service.

Moving stuff in the Florida heat is difficult. But dealing with Matt at Public Storage was a breeze. I appreciate all the last min help.

Matt was very professional, courteous and helpful. I was under the impression that the space I rented was large enough to house my belongings but I was WRONG! I miscalculated the size of the unit. Matt immediately resolved the issue by providing me an upgrade to the next storage size. I appreciated his assistance and attention to details.

Bob is AWESOME he is great at servicing problems

Bob did an excellent job helping me sign in, locate my unit, and install the app for the gate opener

Excellent customer service Matt was the best!!! Storage area is nice and clean. I recommend the Stuart Public Storage on USA HWY 1 SE. Federal Highway to everyone looking for storage!!!

Office was closed in the middle of a weekday with UPS packages stacked up outside on the sidewalk.

A gentleman name Matt provided us with excellent customer service. He went out of his way to help out and made our move extremely simple. Highly recommend location.

Erin and Marsha were with me and they made my experience amazing. And they made sure my space was safe and secure.

I love my public storgec they r awsome nice friendly

Great Customer service and compassion😊

The guy sitting at the desk on 01/07/2023 his name is Matt is extremely rude, I had a few questions and he gave me an attitude the entire time and wasn’t helpful at all, I needed up just walking out. Awful customer service.

Bob, we can't thank you enough for a great experience at the Stuart Florida location. We appreciate the intelligent conversation, and friendly service. We look forward to doing business with you for a long time. Adam and Kelly. Stuart Florida.

Thanks to Alex 😊 he helped me and my husband out soo much and he made it easy thanks again Alex appreciate you helping me today

Alex was very polite and helpful 👍

Susie was helpful and answered all my questions. Sweet and simple.

Bob is the Best!!! Others don't care about their jobs like He Does!!!

Bob was the clerk today who helped me and he was very wonderful in helping me choosing the right unit that can save me some money.

We kept our stuff there for over a decade through hurricanes and all in the AC area, staff was helpful. Belongs dry and preserved:)

Bob was amazing, he was informative and quick to offer a solution. Friendly and made this part of my moving process stress free.

The lady that was in the office the day i checked in was great, explained everything and made sure i was comfortable with my decision on which unit to take. Great place

I was lost and Misha helped me to straighten out everything. Really appreciate Misha

Misha Thank you because you are the perfect example of what a Property Manager should be. You have given me such great support, Thank you so much🙏🏻🤗

Nisha is a really great guy, he explains everything and takes the time to make you feel at home and secure.

Misha was really great and personable. I had a wonderful experience, property looks nice and clean. Absolutely recommend you visit Misha.

MISHA IS WONDERFUL HE HAD HELPED ME OUT AND SAVED MY DAY. WHAT A GREAT GUY.

MISHA is the best. This guy is always working hard on the property. He is a very nice guy and I love his personality and attitude towards his customers.

I love this place they helped me out alot if you do go there ask for Misha he will he help you out any question he gots you very nice person... Don't forget ask for MISHA.....

Misha works hard on the property he always keeps this property nice and is friendly.

Misha gave me great help in securing my unit and waiting for me to get to the property even when he was about to close. Also helped me with questions.

Misha , he has been helping me with this move in. I appreciate him because I didn't know what to do. He was very helpful and took care of me.

Misha worked hard to help me with this unit and the app, Thanks Misha

The boss is really nice and helpful.good location and great prices. 👍

Lori was very helpful and was beneficial to me in getting the space rented. She provided great services. Thanks!

Misha is very professional and he is always working hard to take care of the property. He is very kind and helpful.

Misha he is always taking care of the property and happy to help with any questions. Always makes the day great, smiling.

My online business is expanding and my tiny apartment can’t house my inventory. Of course, there are new storage companies popping up everywhere but Public Storage has been at this location for longer than I can remember. The building has always looked well maintained from when I drive by so I figured I’d give this longtime neighborhood storage company a try. Stopped in right before the office closed on a Sunday and was warmly greeted by Misha, one of the most genuinely kind and hospitable individuals I have ever met. Misha was so helpful and took the time to walk me through the entire facility to show me all the amenities and unit sizes. I initially thought I needed a 5X5 unit but Misha introduced me to a 5X5 locker as well to get more perspective of sizes. Wow, I could not believe how spacious it was and nearly half the rent of a full size 5X5 unit!! I’m in sales and have a deep appreciation for any representative that puts their customer first and is just straight up authentic and honest. I never even considered a locker size but Misha said he thought it may be more fitting for my business needs. He also explained that I would always have the opportunity to upgrade to a larger unit in the future once my business grows. I actually held off on renting that day bc I wanted to wait for a locker in a different building. Misha was happy to take my contact information and said he’d call me as soon as something came available in my desired location. Two days later I receive the call and I’m happy as a clam with my new locker! I still can’t get over how awesome this transaction and interaction was. I felt fully informed and taken care of throughout the entire seamless process. I know you need a storage unit now if you’re reading this so just give the office a call or stop in because like the real estate market we are in, they literally only stay available for a few hours or a day at most. FYI they have dollies, roll carts and public restrooms for your convenience. There’s even an app you use for touch less gate entry! Thank you so very much, Misha!!

I am fairly new to Stuart, and my Unit is in St. Lucie County. I kind of like taking the ride to the Office where I store. Recently I find it sort of hard to get there. I was told by one of the Agent that I can stop at 1401 to make my payment. I must say from the very first time I came in contact with Misha, I find him to be pleasant , helpful, and easy going. He's also good at suggesting ways that can make it a little less stressful, in handling storage affairs.

I have to say the people at the Public Storage have been so accommodating. It the perfect place for us to store our truck which they went out of their way so we could keep it there. Really nice people!!!

Misha has been the most helpful person I have ever worked with at a storage facility. He remembers us and what we need. Misha has helped us find the best storage for our needs.