Public Storage Self-Storage Units at 4550 Clark Rd, Sarasota, FL

(Please do not reply to this email; it will not get through. If you’d like to reach us please contact your location manager.) That's their customer service. (We appreciate that circumstances can change.) As if the 33% increase was MY fault! I indeed DID speak to the manager first, they have NO authority to change rent rate. The current ADVERTISED RATE is actually cheaper than my original rate! She put in the request and within fifteen minutes I was denied by corporate. That's okay. Rentals have opened up since Irma and others closer want our business. This is out and out Corporate Greed, taking advantage of the pain caused by Irma. I would advise staying away because they will get you too!

Joanna was amazing!!! Thank you for your help and patience.

Joanna is awesome! Friendly, helpful, and professional. Great experience getting a unit and moving stuff in.

joanna is absolutely wonderful to work with .she seeks solutions to my challenge situations about the storage business .The end is I am very pleased with her help and the facility.

Thank you Zogisle for taking your time at 4 pm Sunday afternoon to open you door to help us store our household items we salvaged from Hurricane Ian. Your compassion and eagerness is exemplary and should not go unnoticed... Not Your Average Joe!

Great customer service. Joanna was great

Excellent customer service Best rate in the area Location convenient to 75

Joanna was awesome and made it easy to complete rental. 5 stars for her!

Joanna was great, love the location 👍🏽

I like the open feel of the space - the rental office and the physical storage plant. Good feng shui. Joanna is kind, calm, clear, professional. I put my money down and rented a 10x10 unit I'll be moving into shortly.

Excellent customer service! Rayan and Joanna are super helpful and friendly! I highly recommend this location!

I travel a lot and had to stop in to make a payment at this location since it is closer when I rent at a different one and come to find out the manager Joanna was the same person we rented with the first time but I haven't seen her in while! Glad that they still have her around she is the best, always the nice customer service staff you can find . I was having problems with the access app that I downloaded and she showed me how to fix it and get my payment done . Just the best girl you can ask for in this line of work. Asked me for a review and I don't mind at all!!

Joanna was absolutely amazing! Taking us to see the 2 units we reserved, explaining everything in detail, and even when it was raining, she had a smile on her face! She helped us with the eRental and everything went smooth! Thanks so much for all of your help! You rock!!!

Zogisle, was truly amazing. He went above and beyond.....

Wonderful business, not super busy, not desolate or in a creepy remote location, it's actually a good business set in the right place where the community needs a storage unit. Clean and Tidy. No bugs!

On Monday March 28th I had the pleasure of being checked out of my rental unit by Zogisle. He was very professional, friendly and provided great customer service! Thank you so much for your kindness and your Service.

Great service from Mr Zogisle…took care of everything

Very enjoyable

On Saturday 2/19, I had the pleasure of being checked out of my rental unit by Zogisle. He was very helpful and provided great customer service! Thank you so much for your kindness.

So far so good but contactless technology is unfortunately not working. The app's digital access wouldn't open the gate but a nice staff member (John?) took the time to help us out and all went smoothly from there.

Don was wonderful to work with!

What wonderful professional service I received from inquiry, to contract, and check in. I did have an accounting problem of a credit that did not get applied. The manager on duty Deanna went above and abccc abcacccccvvcvvvvvvvvvbeyond to find out the details of the missing credit. She took the time to document my record thoroughly, so that when I contacted the WE CARE Customer Service agent, they knew everything about my situation, and I didn’t have to repeat it all. Deanna’s thorough understanding, and courteous professional demeanor made it so simple. My situation was resolved within minutes of calling . All because property manager Deanna truly cared!!! How refreshing, and would recommend Public Storage on Clark Road, Sarasota to everyone. And the storage units are extremely clean and fresh. Way to go Deanna

I am writing this review because I have been at this location for several years and have been through several people (Staff), and I must say that Robert has not only cared about his customers and myself, but has gone above and beyond my expectation with the cleanliness of this facility. This has never been before. He is the kind of people our society needs more of in our day and time and has excellent work ethic. Keep up the good work Robert and thank you.

Rude Service!

Robert was a perfect representative for the property, property was clean and feel comfortable about leaving my belongings in this location.

I rented a unit today at 4550 Clark Rd Sarasota Fl. Robert, the gentleman at the desk, was super helpful and friendly.

I’m a new customer at public storage at Clark road& Macintosh. I’ve been extremely pleased with the customer service Ive received & have witnessed others receiving the same! The manager, Robert, has gone above & beyond to guarantee an enjoyable transition, even though the situation has not!! Now…. the cost for a unit is above average, Robert’s great attitude & willingness to help in any situation makes up the difference! Thank you Robert

Robert is the best! Very helpful, personable, and attentive.

My mother rented a storage unit and was so appreciative of Robert’s assistance. Robert and Public Storage are amazing and they have my recommendation.

Robert was VERY helpful and guided me around the whole storage process. I never could have negotiated the situation without his patience and caring. Robert is a true asset of your Company and should be recognized as such. Thanks again Robert. Richard Booth

Great storage, clean, fairly priced, the app is surprisingly good, professional and helpful employees, new hire, Robert, was terrific and addressed my situation promptly and effectively. Thank you!

Thank you Robert for the completely hassle free experience in securing my storage unit. Excellent service, really 5 stars doesn't meet the rating for the time you spent helping me. You need to change your rating system to 10 stars, because you went way beyond 5. Since I was given the upgrade in storage unit size for the lesser priced smaller unit that was not available. Now I have twice the storage space for the the original quoted price of the smaller unit. Which now I can clear out more personal property that was preventing me and my fiancee from getting our cars into our garage and more free space in my office. Just really outstanding Robert.

Robert is terrific. He was super helpful and kind and made the experience simple. Would definitely recommend this Public Storage.

Wendy, at Public Storage on Clark Rd in Sarasota, was an Angel put on Earth!!! She single handedly made our total experience procuring our first unit and then a year later changing our unit, absolutely seamless. She was also instrumental in making sure we got the best possible price in both cases. The storage units are secure and yet, easily accessible. We are very pleased with Public Storage in general and especially grateful to Wendy for her fantastic customer service. Thank you again, Wendy!!!

Great customer service, unit met all my needs. Wendy was fantastic. If I ever need storage again, I will come back here.

This storage facility is very good - the units are clean when you move in; the manager, Wendy, was friendly and very helpful answering all my questions about rates, how to use the lock to my unit, etc; access to the climate controlled building was good; interior lighting was good, and the corridors in the building were kept clean. It was all you can ask for in a self-storage facility.

Wendy provided a quick, friendly check-in with a thorough explanation of all the moving pieces.

Had a great experience with Wendy. As I was driving in with my first load of belongings, she flagged me down to let me know that another unit had just opened up in case I wanted to swap mine for a bigger unit before I got started loading. Very thoughtful!

Just moved to Sarasota, needed a place where a trailer container could be parked overnight, and needed a 10x20. Wendy, was amazing, she secured a unit for me, up front, close to where the container would be dropped, close to an a available unit, instead of a unit in back. Fantastic customer service, thank you Wendy!,,,,

Outstanding! Spotless facility, excellent security, and fantastic service provided by the manager, Wendy. She was very helpful. Good value for the money for storage!

One of the few places left with real customer service. Wendy was extremely helpful in our move out when we no longer needed the unit. Will recommend to others and use again if we need it

Wendy is the Best!!! She was so helpful with following up and getting us the right space. I will definitely recommend anyone who is in need of storage space near Siesta Key visit Wendy at 4550 Clark Road. Very professional. Thank you, Wendy!

Ron is a new Front Desk Assistant that welcomes you with a warm hello and conversation. Been at this place for six months now, and I am pleased with the customer service, the price, and the extra help. The complex is always clean, neat, and safe. Everything is in its place and the complexes are kept super clean, carts always provided, and lights come on as one walks in. Great place to store all that extra stuff. Come and meet the new member of Public Storage, Ron! Great job Ron!

Great service. Problem they have a large dumpster. But exclusive to their front office and leave out the paying clients..also. they don't make accessible to storage boxes at the paying clients convenience. Check the hours yourself. Then compare to the competition on Clark road

Had a great experience. The place was clean. Wendy was so helpful and knowledgeable. I would definitely recommend this place.

Ron went way above and beyond in order to facilitate a rather tricky move that involved a tractor trailer and some last minute shuffling. He even followed up with us to make sure everything went well. Ron was by far the bright spot in what was otherwise a fairly challenging situation. Thanks Public Storage! And thank you Ron!

Ron was most helpful, very polite and well mannered, knowledgeable about the operations and hard working. We appreciate his great service.

Great

Ron was very good in helping me aquire a new storage unit. He was very professional and walked me through the facility entry process and I'm happy to have done business with him.

Wendy provided exceptional service. She even aided our loading an item! Couldn’t have been more pleased! Thank you.

We went to Public Storage last Friday, the 17th to look at a 10×20 storage unit. Met with Ron about 3:15 to see the unit that was available. It was quite a distance from the front entrance as the front gate was not operational, (apparently someone had wrecked into it) certainly no fault of Rons'. It was much easier to go thru the building. Karen wanted to rent the available unit so we needed ALL the details. Ron was very professional, quite informative & most pleasant. We were there for quite a while as the technology was not cooperating on his end... nor was the screen we were viewing! It could have been very frustrating due to some unexpected problems that arose. All-in-all it was a very pleasant experience as Ron was very talkative, funny & quite the PR person! Looking forward to doing business with Public Storage.

Wendy was great to work with - very accommodating.

Great storage, clean and well organized. Ms. Wendy was amazing, kind and very helpful. Highly suggest putting Damp Raid in each unit to prevent humidity!!

Looking for short term storage for our personal possessions in our motorhome and golf cart before we sell ours this week while waiting to take possession of our new Phaeton I called this location and Wendy answered the phone. Told her I needed a 10x15 storage unit and she replied that they have 50 percent off a 10x20 unit at $99 for first month. 10x15 rent would have cost me $150 for a month. Wendy was looking to find the best deal for the customers she could get. Arriving at the office she was very efficient and organized to make the first time rental for us as easy as could be. She then escorted us to the unit and demonstrated the door and lock operation. I purchased a few boxes at the time I paid for the rental. Upon my return to the office to pick up those new boxes she had them stacked outside and was there to help me load them in my truck. I hope the company appreciates her as they could not have a better representative! Thank You Wendy

We had a very good experience with this storage location. All the staff were very accommodating and helpful. And Wendy the store manager goes above and beyond. Thank you to all.

This place was great helped me out A+++. I had an emergency and they called and got me proper storage. Then refunded my mistake due to me putting in the wrong address. We did all this over the phone while my family waited 1,000 miles away in their lobby! This place is great and thank you again - from Buffalo NEW YORK!

Helping a friend. Very good facility

Wendy was fantastic in helping me get registered and with other questions I had. The facility was excellent and easy to access (with security code). My unit was clean as well. Thank you Wendy for excellent service!

I haven't had a storage room in several years and besides the obvious I was rusty on how the process worked. I went to the Public Storage close to my residence and Wendy, the site manager, was there to assist me (working on a Sunday to boot). Originally, I had in mind to rent a 10'x5' unit. Out of curiosity I asked to see a 5'x5'. I viewed the 3-D visuals online but nothing beats seeing the unit in person. I ultimately decided on the 5'x5'. I was not coerced to go larger. Wendy explained that if I decide to go for a larger unit in the future that I can and just inform her whenever I was ready to get the ball rolling. The flexibility gives some peace of mind! The lease (so to speak) is month to month so the commitment is convenient and flexible! Wendy was very patient with me and explained the online page/account set-up, insurance and access guidelines. I appreciate her expertise and customer service. The facility is extremely clean (inside and outside). The community shared loading carts are an added plus. I highly recommend this Public Storage location 4550 Clark Rd property #29209!

Wendy was very helpful and accommodating. I found the property clean, secure and accessible. A positive experience.

If anyone is looking for a storage place, this is the place and Wendy is the one to see! She was so amazing and helpful. I had an inconvenience and she was there to assist me with kindness. She made my day!

Thanks Wendy Seen 2015, I have had a 10' x 20' storage unit at 4550 Clark Rd, Sarasota, Fl Public Storage. It is always clean, well lit and comfortably cooled. After spending days reorganizing my unit I appreciate those little things. This establishment has a fairly new manager, Wendy, who keeps the place running smoothly, plus she is very professional and helpful.

This is the best experience I have had with a storage facility. Cleanliness is without question an outstanding feature. The management staff goes over the top to be welcoming and helpful. Her authentic caring approach to customer service is unsurpassed—her follow through is consistent and timely. The facility is easily accessible and feels very safe even if you are alone on the lot or in the building. The one story construction with inside entrances provides a favorable climate regardless the outside temps or weather. The prices are extremely competitive —lower than anyone else in town. The facility provides locks for he units at no charge to the customer. The ins coverage makes feel feel confident that my property is fully covered. I have never been moved to give online feedback—in fact it generally annoys me to be asked, but I volunteered to to it because I truly love this place.

Keeps getting more expensive

Wendy was very nice and helpful, facility was clean an easy to get to.

Wendy was very nice and helpful I would definitely recommend this place to anyone

Wendy is the ONLY one that knows what’s going on around there. She has outstanding customer service!! you should actually give her a big raise!!!

Wendy was very friendly and helpful finding me the best space for us she was very professional. The facilities are very clean and well maintained I would recommend this place for anyone

It was clean and Wendy was very helpful her assistance in helping me find the correct unit was very helpful. She was professional and pleasant to work with. Would recommend this facility to anyone.

So far, great, people there are very helpful, and the price is good.

I want to personally thank Wendy for helping me in my time of need, above and beyond. I’ve been a customer here for 3 years. Thank you.

Dottie was most helpful on my ins issue. She returned my call promptly with the information I needed.

Just another day in paradise, loving the storage life! Great place friendly staff.

Great customer service. Clean well kept facility. Competitive rates.

A pleasure to deal with - excellent location - clean and well lit. A special salute to Shari who goes out of her way to be friendly and helpful. Definitely the reason for my 5 star rating.

I stopped in the store, During the week to get a few boxes and the young man at the desk Alex was so friendly and polite. Great service and the boxes he recommended worked perfect. Thank you!!!

Nice facility, clean and easily accessible, Alex was friendly and helpful

Great staff helped me with all my storage questions and needs

Shari is very customer service related, friendly and knowledgeable with her position, I highly recommend this public storage on Clark Road, I always have a good experience. Thank you. Marcia

Storage is clean, staff is friendly. However, we've had our unit there for a year now and in that time, rates have been hiked TWICE...in a year! Ridiculous.

Shari showed us some units and recommended supplies we might need. Good ideas! She was very nice and took time with us. We will be renting in March.

Alex and Shari are very helpful

Excellent storage facility. Well maintained. And the staff is phenomenal. Shari had answers for every one of my questions. She was super friendly and helpful. Thanks again Shari!

Alex was very pleasant and professional great customer service, will recommend to friends and family

Shari was extremely knowledgable and helpful when I came in looking to rent a unit. She could clearly answer all my questions and relieve any worries I had. Great service, will definitely rent from this facility again in the future.

Amazing experience! I’ve had storage units here in Sarasota, Atlanta, and Las Vegas, and this Public Storage is hands down the best facility I’ve ever used. Jerry in the office is absolutely incredible, proficient, professional, kind, efficient, and knowledgeable. He cares about the customers and knows what he’s doing. The facility is clean, exceptionally user-friendly, and the prices are very reasonable and MUCH lower than a facility where I have another unit. I highly recommended this Public Storage and kudos to Jerry who is personable and just gets things done. Bravo, Jerry & thank you!

Jerry was very informative and helpful! Needed a place to store some furniture and this place is just the right fit! Overall it’s a pretty quick process signing up and Jerry makes it a much more positive experience.

Just came in with my sister to get a storage unit and Jerry provided excellent service! Very funny and charming and made the whole experience wonderful. 10/10 would recommend!

Awesome!! Jerry was really helpful in helping me find the right storage unit

Jerry was so helpful! Fast and quick. Knowledgable and no hassle, correct on prices and straight forward. Very happy

Jerry was very helpful and cooperative made the visit very easy and was very knowledgeable. He was very helpful in helping me pick out the boxes that I needed.

Jerry was very helpful and very friendly. And the facilities are very clean and easy to use.

Excellent customer service provided by Dustin and Jerry. Thank you!

Great place for your storage needs. Jerry was super. Fast and straight forward check-in. I would recommend this location and staff to everyone.

The facility was very clean and well lit. Jerry and Tyler were very helpful. Would recommend update: Tyler and jerry are always a delight. the property has excellent upkeep, i hardly ever see a mess left behind. i just came in to renew my damp check and pay. would still recommend. i have been renting for nearly a year and it's still a wonderful property, jerry had been great at assisting me and calling me back, which is big for me. would recommend

Jerry is absolutely wonderful and helped navigate the process of picking and setting up a storage unit for my needs. The facility is very clean and well maintained

Jerry was AWSOME! He was very helpful and very personable! Will definitely recommend this Public Storage to my friends and family!

Jerry did a very good job explaining all we needed to know about renting a storage unit. Was super quick and easy!

Didn't know if I needed an appointment or not. Ben assured me that I didn't need one. Ben was very accommodating and helpful with our questions. We were impressed with the facilities and the professionalism of your employees.

Super easy sign up process! Super clean office & facilities! Super Super impressed with Jerry at the 4550 Clark Rd location. We got there at 5:59pm and they close at 6pm and he never once complained. Great customer service! Jerry’s extremely knowledge, helpful and kind!

Excellent service! Jerry is the best!

Low monthly rent

Excellent service. Arrived to my appt on time and was serviced immediately by Jerry. Super nice guy and got me through the process quickly.

Jerry was very helpful and professional. I’ve used this Public Storage for three years, made several moves, and always the staff have been excellent, the units well kept.

Great job Jerry!

Jerry was knowledgeable and friendly.

Horrible customer service . Their units are not 10 feet wide. They lie and scam you and the employees are lazy and useless. Horrible customer service. Try the friendly, accurate storage unit located across the street.

Clark road location in Sarasota, 34233 has horrible customer service and lazy employees. Their advertised sizes are not accurate! Would give 0 stars if it were an option. They also delete everyone’s negative comments and feedback. Scammers!

Mike was awesome. He showed me around the property and my unit. went into detail to explain all the insurance and paperwork. I am giving the customer service 5 Stars. The facility needs Some TLC but Im paying a lot less for my very large space than anyone in town I can deal.

JERRY was professional and very helpful making our same day move pleasurable. Wonderful staff member!

helping my son move for college is hard enough. thankfully jerry was able to assist me in selecting what boxes we would need to efficiently pack all his belongings. public storage has some of the best boxes and at a reasonable price, would recommend

Jerry was fantastic. He was friendly and professional.

Very impressive location. Clean, simple storage. Krystal was very easy to work with.

This is the first rental unit I have ever rented. Tyler and Jerry made it very easy and comprehensive for me, they outlined everything and explained in detail every question that I had. The property was very clean and the two gentlemen I worked with were very professional. I would recommend Public Storage to anybody that is new to the rental storage business. The rates were very fair and I received a promotion for $1 on my first month. Very satisfied i have been storing here for a little over two months. Whenever I have any questions Tyler and Jerry always answer the phone and make every part as easy as possible. The property is still very clean, and well lit. I would still recommend Public Storage on Clark Road. No issues yet, everything is still great. i enjoy comming in and paying my bill and chatting with jerry every two months

Jerry was very helpful and thorough and made this a happy and easy experience!

I didn't actually go there

Jerry was an awesome help. Nice clean storage units.

Quick,efficient,painless!!!

Jerry was great. I would definitely recommend people to come here!

Facility is nice and clean.

Facility is very clean. Service is great. Jerry was very helpful.

Very helpful!!!

very nice property, jerry and Tyler are great

I'm impressed the building and nice clean environment around building. Besides, twice security entrances. it seems really secure to storage my stuff. Thanks a lot.!

Great location. Very clean and easy to get to. The guys at the counter were friendly and knowledgeable.

Jerry was very efficient and helped get everything set up quickly!

I went into public storage today to set up a new storage unit and I was very pleased with Jerry, he was very kind and had a good sense of humor. I recommend coming here.

Jerry is a great manager always helpful

Jerry and Tyler helped us with all of storage needs in a very professional and knowledgeable manner. They explained all aspects of the contract and were always available to help. Highly recommend to anyone needing storage. The facility is very clean and no rodents. Internal storage with temperature control allowed our furniture to remain in a great condition after 9 months in storage.

Love this place! The units are clean and there is air conditioning. The staff is helpful and friendly. Great deal!

Great storage !!! Jary and Tyler is great guys.

just stopped in to buy some boxes. Jerry and Alex were really friendly and helped me get the boxes i need at 20% off. public storage has the best boxes at freeway prices. i bought boxes first at Wal-Mart and they just fell apart. would recommend. stopped by again to get a few more boxes. i have never rented a storage space but i can day that public storage boxes are very durable and jerry is a really funny guy to chat with. i would totally recommend their boxes to anyone who needs a box

Ask for Tyler. He is the bomb! Very efficient, very professional and knows his stuff. The facility is neat and clean.

Excellent customer service! Jerry and Tyler are very professional and friendly. Thank you Jerry for all your help today!

My visit to this storage unit went pleasantly well, thanks to Jerry! He was super helpful and professional when it came to choosing what's best for the customer. I enjoy the cleanliness and staff of this storage facility, it made my trip easy.

Jerry is very helpful and great to work with, and the units are very clean and taken good care of. I would definitely recommend this place if you need a storage unit.

Tayler is very nice.funny good guy !

Cleanest storage facility in town!

Jerry helped me a lot in deciding which storage unit to rent and in filling out the rent forms. The facility is very clean and secure. I am very happy renting here.

Good place to rent a room.

Great experience. Facility very clean and convenient.

We had 2 storage rooms for 6 months while we were building a house. We received great service and very nice and helpful employees. Would recommend this facility to anyone who needs storage.

I stored a large number of household goods here for several months. The staff was very good about calling me if there was a problem. Once I inadvertently left my unit unlocked, although it appeared locked. Later, when moving out, we inadvertently left a bunch of items behind, but manager Jerry called me and secured my things until I could return to Sarasota. I was very impressed with the service here!

I had some issues with making changes to our account, but the regional rep and the on-site rep got back to me and resolved my issues in a timely and courteous manner.

The sales staff Jerry and Tyler were amazing ..professional and polite . The whole experience was very easy ..informative and went so smoothly. The units were clean and very secure . I would recommend this place to anyone and I will continue to use this facility now and in the future .

Stopped in to pay a bill and the manager Jerry was really helpful. Everything looks really clean and professional too.

Jerry was very professional, and the units are clean and easily accessible. Great storage place!

This property is one of the cleanest I have found while I've been searching for a storage space. Jerry was very knowledgeable and professional he made the whole process very easy for me to understand. I never knew that they sold boxes and I was surprised by the high quality and low cost. I have never stored before but I had a very positive experience here. I will recommend this to everyone that I know who is looking to store Goods during a move.

The first Public Storage facility had a person who was not particularly helpful. I stopped in this second facility, on Clark Road, the next day. I truly got help. The guy at the desk didn't even get my business, he ended up sending me to another Public Storage that would serve our needs better. He was bright, polite, and even though I've been a customer of Public Storage before, I became a loyal customer after today's experience. Thanks.

Very nice and clean storage facility, as I would expect from the Public Storage company. The thing that set this experience apart from the others is the service I received from Jerry from the moment I contacted Public Storage. He was quite helpful and explained everything to me in entirety. Great job Jerry! My family really appreciate the assistance you provided to our family.

Jerry is always polite, helpful and friendly! Beautiful facility with great staff.

I have had four price increases in 18 Months. My rates have been raised form $130 to $150 to $175, and now to $195 a month. Insurance charges are mandatory, even though it is covered by my homeowners policy. The storage facility is clean. It is climate controlled, but the air is warmer and more humid than other storage places I have used in the past.

Jerry was very friendly, knowledgeable, and extremely helpful when it came to picking out the right packaging materials. His eagerness to help made the experience a breeze for me. Thanks Jerry!

Jerry was very helpful a real genuine person need more workers like him

Very clean, well organized, and efficient. Jerry was very pleasant, professional and got me through the process in minimal time. Thanks guys.

Jerry is very helpful and friendly. Awesome customer service! Clean snd well kept facility. Would highly reccomend and use this storage again in the future.

Great facility with good management. Very clean and reasonable prices. I worked with Jerry and Tyler. They are very professional and courteous. They leverage great technology to manage your account as well.

Jerry and Tyler were very helpful to my girlfriend and I to find a great priced space at a convient location. I would recommend this property to anybody looking to store their goods, its very clean and the managers are very professional and knowledgable.

Had issue But the District manager fixed everything

Great customer service. Jerry was great, highly recommended place to store your things

Jerry was helpful to find me find a space at a great price

Jerry helped us at the Clark rd store and does it in a very professional manner. This place is very secure and I am glad I stored my stuff with them. So much easier to have an outside unit.

We used another local storage and could not get a hold of anyone to get a second unit!! So we found Public Storage on Clark Rd. More convenient, more secure and helpful staff!!

Very satisfied with services offered. Jerry was very helpful. Definitely recommended!

I shopped around and found the best price here for a large climate-controlled storage unit. Jerry guided me through the process of signing up and completing the rental agreement process. He was very professional and explained everything clearly. The facility is clean, well maintained, and the and staff have been friendly and helpful so far.

Lisa was very accommodating and the facility is excellent.

I have rented units here and they are consistently clean and professional. I downsided to another unit and they were extremely helpful and quick with the entire process.

Just wandered in looking for some moving supplies and had some questions. I spoke with Lisa for quite some time. Not only is she knowledgeable but she is kind and friendly. We actually shared a couple of laughs about moving which can be stressful. I highly recommend this office if you need supplies or storage!!

Lisa was fantastic! Made an appt she was on time & just a joy who helped this new Floridian adjust to moving from Portland OR!!!!

Manager Jerry worked very hard to help me locate a unit where I can store my collector automobile. When he found that none of the units at this location would be big enough, he spent a significant amount of time searching online and calling to several other Public Storage locations to see if he could come up with something that would work. Most people would have simply told me they had nothing and send me on my way. Not Jerry, who went the extra mile to try to help me resolve a problem. An excellent employee!

I just rented my first storage unit to clear up some space in our home. Lisa was friendly, helpful and answered my questions. Reserving my unit and enrolling in auto payment was a breeze. I look forward to using this location for my needs and the great customer service.

Thanks to Tony Vigllione, D.M. & Daniel, CSR for their help with move out charges. They were both exceptional!! It's nice to know great customer service still exists. THANKS!!!

I am warning people not to rent from this place. The girl name Lisa is very rude and bitchy. She should not be working for this company because she does not have a friendly attitude. I Return the keys and lock on the 2nd of January coz they were close on the first, and she’s gonna charged me a full amount because I didn’t turn it in on the 1st. We took what was in the storage on Dec 24th. She’s gonna charge the full amount of Jan just because I didn’t turn the keys on January 1st coz they were close!! There’re a rip off place to rent..dont go there find another place.. I am changing my rating from 1 star to 5 stars for how quickly and nice the district manager Tony was.When situation gets taking care of right away, that makes a good company. I wrote this review yesterday dec 2nd very upset, but today dec 3rd Tony the district manager Tony called me and took care of the situation and I’m happy and grateful how quickly and nice he was to talk to. I’m grateful that everything is all good. I didn’t have topay the month of Jan., ( I vacated out dec 24th) Thank you Tony..

Lisa the manager was very knowledgeable and courteous. The place is very clean and new. The only reason I did not rate it five stars is because at this location you are required to purchase a cylinder lock for $20. I had previously purchased a lock at a different location that I could not use at this location.

Helpful friendly staff, well lit and clean.

Lisa was a big help, the place is clean, great size great rates very happy! And this is coming from a guy who isn't easily satisfied haha

Great service, nice facility.

Jerry was really helpful!!

Really good and the guy: "Jerry" was really helpful

Jerry was very helpful in selecting the right size boxes for my move. Clean facilities, helpful staff

Clean, great service, helpful staff. I will definitely recommend this storage facility.

Best place to store your house furniture and they even recommend the proper size boxes for your items. Lisa is a pleasure to do business with.

Very clean and friendly and Lisa was very nice and helpful.

We were looking for a storage unit close to our home and viewed several in our general area and stumbled upon Public Storage. We went in and met Lisa, who was extremely knowledgeable and answered all of our questions, offered to show us around and gave us literature to read. We were impressed not only with Lisa but the cleanliness of the grounds so we went back the next day and rented from her. We remembered that we had rented from Public Storage years ago at a different location and were very pleased with the management as I know we will be with Clark road. The Wards

Clean facility, Staff is nice and helpful.

I needed a large unit and saw at the last minute that they had a great special on a 10' x 30'. Kayla, a manager from Naples who was helping out that week, showed me the larger and unit and told me there were 2 left. By the time I got to my office to reserve one, the special had disappeared! I called Kayla and she was as surprised as I was that both units were gone. She took the time to look into the situation and saw that she had reserved one for someone earlier that did not come through and told me that it was mine. I went in and saw her the next day and after 10 minutes I had my large unit at the special price. Then, Lisa called and followed up a few days later. Fantastic, friendly service all around. These days customer service is terrible just about everywhere you go, this location provided about the best customer service I have experienced in many years.

Larry and lisa were wonderful, great customer service and very clean facility. Glad i chose this location

Lisa was one of the friendliest persons I talked to on the phone about renting a space that's why I came to see her

Holly and Lisa were very informative, my rental went so easy and the facility is very clean

Very good experience, Manager Lisa was on top of everything and had all ready to go for rental. Will definitely recommend to friends and family!

A very nice experience. Everything went fine when signing on and filling our storage locker. Whole facility is very clean.

The girls were awesome. Diana and Lisa made it work.

Lisa was very helpful and went out of her way to find the right size storage space very clean facility

Great customer service provided by Lisa at a great price!

First impressions are important and Chris and Lisa were wonderfully welcoming and helpful. Very clean facility and units!

Lisa is the best!! My rental went very smoothly and lisa knew all the right products to suggest to keep our belongings safe!! Thank you Lisa!! You deserve a raise!!

The service here is amazing

Great place to rent Alicia is very helpful was in and out very quick

Been with Public Storage for 10 years. Lisa is just an exceptional manager. Customer service is job one. Needed a problem solved and she had the solution. I don't give out 5 stars - usually.

Lisa was awesome

Clean and helpful staff

Lisa is awesome! Matt was very helpful! Lisa showed me my shed! It was spotless! Perfect for for my stuff! The best public storage I've ever seen or had! Easy access, friendly and very easy transaction!!! I Love this place!

Clean facility and customer service is wonderful

Kimmie was extremely helpful and answered all my questions. This is an excellent run storage facility and has amazing staff!

This is the nicest storage facility I've ever seen, actually. Clean, safe, secure, and looks like it's brand new. I found the units online, reserved them at a discounted price (yay!) and Lisa contacted us right away to schedule a viewing and lease signing. She was friendly, efficient, and clearly cares about the business. Really happy with our choice.

Awesome customer service. Nice, clean building!

We came to Public Storage and Lisa was very easy to work with. She asked the right questions and showed us the best storage unit We are loyal customers thanks to Lisa at the Clark Road Sarasota facility 1/15/2017

Excellent customer service. Location is clean and well maintained.

Kimmi was above and beyond in taking the time supplying me with information per storage units. She is definitely a great asset to the company! Greatly appreciated!

Clean personable and easy to rent and fast

This location has great customer service, and is very clean.

Kimmi was great ! She was thorough going over my lease as well as showing me my unit, how to use my lock, and best routes when bringing things in. Days before when reserving my unit only I promptly received a call confirming so very pleased overall with staff and cleanliness of the facility.

Very friendly and helpful people working in the office. This storage place is the cleanest, best kept one I have seen. Bathroom are spotless. The place smells great. I highly recommend this public storage place if you are looking for a place to store your items...

Lisa is very friendly, great location, clean and well maintained.

Clean facility. Responsive customer service. Deondrick & Lisa were very helpful and kind.

Wow! What a cutie. And very helpful too. Thank you for your assistance Jamie.

Easy to rent a unit. Process was good. Brand new place. Everything is clean.

Lisa is a total sweetheart. Very happy to store my items here.Very comfortable and welcoming environment. As a first time storage user I was Extremely impressed!

Lisa was very friendly and informative.

Lisa and Cheyenne were both wonderful to work with and were very helpful in meeting our storage needs. I could not be happier with the facility and it's security and cleanliness or the friendly personnel. They were amazingly thorough in making sure we had everything we needed and followed up with a phone call the next day to make sure our move went smoothly. I would highly recommend Public storage and these two women to help with all your storage needs. Thanks!

Lisa and Cheyenne made selecting and renting units so easy. I could not be more happy with the facility or the service. On a followup visit, Lisa went out of her way to help me. It's wonderful to work with true service professionals.

Lisa was very helpful! Great experience!

Came in today to get a storage unit. The manager Lisa was awesome great service and very personable.

Lisa and Larry are very helpful and courteous. Always smiling and welcoming!!

Christy helped us beyond the call of duty and explained all details throughout the process.

Service was great and it was easy. Lisa helped so much made my day less stressful.

Fabulous service. Very clean!

Shari and Lisa went above and beyond to make the move into storage a seamless one. They were both very sociable, warm, and friendly to my husband and me. The units are kept in impeccable shape.

Very clean facilities!! Helpful And friendly staff!!!

Wonderful quick experience

Excellent service. All of my questions were readily answered. Lisa was extremely helpful.

Very nice and clean facility . Nice staff and very helpful. Rates do go up alittle every year but good place for storage ! Would recommend 😊

Professional Fast Convenient Well managed operation. I would definitely use them again!

Went in to get a storage unit. Dawn helped me and was fantastic. Thanks for all the help!

Dottie and Tabatha greeted me with gusto when I entered the office. They were very helpful at explaining the rental procedure to a newcomer. There was a choice of units, and I readily found the right size for my needs. Dottie carefully explained the procedure for accessing the unit. It is very nice that she lives at the facility. The units are clean, modern and appropriately-priced. Public Storage is a topnotch company, and Dottie and Tabatha are great representatives for the organization.

SHARI WAS ABSOLUTELY AMAZING !!!!!! And a REAL DELIGHT. Highly recommended

We had an excellent experience with the staff, especially as it was our first time in renting a storage unit. This facility opened in the last two years and is really nice.

Vern was Very helpful while I was inquiring about the different storage units.

Lisa and vern were very helpful and friendly! Will recommend to friends and family.

Lisa was extremely helpful and knowledgeable and very nice. She should get a pay raise immediately.

Lisa was Very friendly and helped w my box order so well and suggested a correct size and conveniently located storage unit, rt inside door that was climate controlled that was priced lowed than the competitions unit that was not climate controlled, that I signed up on the spot. Great job Lisa

Very friendly and helpful office staff. Facility is very clean and easy to get in and out of. I would recommend them to anyone looking for storage.

Front desk and whole staff very friendly and unbelievable helpful. Lisa and Chris five stars

I spoke with a representative from online that agreed there was a indoor unit available and when I arrived there was only an outside unit. I was sold products that I did not need. The rep there offered products (assuming) I was buying these products plastic coverings, insurance, a lock (which I mentioned I had). I finished up not realizing why my initial cost was so high. I am not sure I will be using this facility long as I was not happy with the service I received. Let's hope they start asking instead of assuming to save customers in the future from being upset. Thank you.

They keep my stuff in excellent condition. I am the only one with the keys. Thanks, Lisa, for labor of love.

Friendly staff, great location, clean and well maintained. Lisa was great!

Outstanding! Great location and wonderful service. Lisa was very thorough and extremely helpful during my visit to the storage facility. Lisa you guys are terrific! Enjoyed my stay, see you next spring. Thank you very much Lisa, Joe A

Very well run and employees most pleasant and helpful. Very clean also.

I came in to inquire about renting a storage space and get information on boxes. I met Lauri who was behind the counter. She was very helpful and courteous to my needs. I will definitely recommend this place to my friends and family.

Went into Clark location to inquire about prices. Lauri was very happy to assist me. She came from behind counter and asked me several questions about what i would be storing. She wanted to make sure i had the right size unit for what i had. She took time to assess everything and got me the perfect size storage room without spending a fortune. She was very informative with information on boxes, covers, etc. Lisa was very kind as well and told me Lauri was training. I couldn't tell. She was so confident and knowledgable and easy to talk with. I thought she was very professional. Very happy .would highly recommend. Public Storage. Lauri and Lisa were amazing!!!

Lisa and Laurie were very courteous and helpful. All I can say to Eric is that he must have received what he gave if they were anything less than professional. The place is clean, well maintained and at a great location. If you are nice to others, Eric, they will be nice to you. This is a 5 star location with 5 star service!

Odis was very helpful from beginning to the end. Showed me the storage before I rented without asking too many questions. When I decided to rent it and reserved it Online Odis was very helpful with the whole process. The staff at this location is very friendly and work very well with each other. I strongly recommend this Place!! Love it!!

I needed a last minute storage unit and Joey was a great help!

I buy my boxes here all the time. Nice clean place all new. The quality of the box is better than what i have seen at other places, but the price is a little high but I do like the place so I will continue to buy from there. The people that work there are nice and always smiling 😀

Love it!! Very clean and staff is professional. Lisa answered all my questions, I have a friend moving to Sarasota who will need storage and this is the place to go!!

Clean professional well maintained. Lisa was awesome, she took her time with me and I am very comfortable knowing that my belongings are stored here. The only thing that I have never liked are the prices of the boxes. Ridiculously expensive when you can go to Lowe's or home Depot and buy the same quality box for a third of the price. I believe you are doing yourself a disservice by the price of the box. You would probably sell more if you dropped the price. Just being honest

excellent site, very clean, friendly, non invasive

Holy cow what an awesome manager they have in Lisa!! I called to tell her I was running late and wouldn't get there until just after 6pm. She said let me call my DM and I'm sure he will allow me to stay late and take care of you! Well he certainly did as he told her that my needs come first! She stayed late even though she had already worked a full shift. I am really grateful to see a manager go above and beyond to help out. I was treated like a person in need and not just a customer asking for something. If you need storage, come see Lisa - you won't regret it!!!

Absolutely terrible experience from the start. I came to the facility to rent a unit I had already reserved towards the end of the day but well before store closing. When I arrived the store was locked and there was no one to be seen with no signage explaining why the store was locked and unoccupied during store hours. Needless to say this started to create concern for me especially since I had assemble some last minute help for my move. After waiting a few minutes the property manager approached the store from the property and unlocked the door. We followed her in and explained we had a unit reserved for Saturday but would like to rent it today because I was able to arrange some help. She looked at the clock and said it's too late to rent a unit today that I will have to come back on Saturday. I explained I had been a previous PS customer and am familiar with the lease so we could try to make it a bit quicker. She was adamant that she needed 30 minutes to do the lease and started arguing with me about how much time was left in the day. (Of course their store clock is fast by about 5 minutes) I started to become upset as I am moving with help waiting and this employee was completely inconsiderate to my situation. I then asked for her District Managers number and she really became bothered asking why I was gonna call her boss. I explained I need to rent the unit and am willing to pay and you will not help me and I believe he would like to know. She gave me the number and then asked me to step out of the store while she went to the bathroom. I called and left the District Manager a message as I spent nearly 20 minutes outside waiting for her to come back but she never did. I then called the District Manager again and did get an answer at that point. I started to explain the situation just to receive a terrible excuse to why I was not rented a unit today. Tony apologized for my inconvenience but never took ownership for the lack of professionalism from his store manager, in fact to add insult to injury he began to give me her resume regarding how good she is and how long she has been a Public Storage employee. His fix to the situation was that I can come back tomorrow and rent a unit then. I was really confused on how someone in his position would be okay with how I was treated. Not only was he okay with it but he began to become frustrated with me as to why his apology was not sufficient enough for me and all the help I had arranged for my move. I would not recommend this facility at all due to there lack of professionalism not only from the store staff but it's District Manager as well. Needless to say I will be canceling that reservation and renting with Extra Space, happy to pay a few more dollars for professional service.

I rented today at this location. Tristan was awesome. He was professional and friendly. lisa helped as well. Both were a pleasure to meet!!

I'm in the process of helping my grandmother move to Sarasota, I worked with Lisa and she was extremely helpful and actually found a better set up for us making this part of the process stress free! Thank you very much!!!

Great place..customer service is friendly and informative. Lisa and kimmi thank you for answering all my questions!!

I was very impressed by lisa and kim. They went above and beyond for me. My storage door was stuck on furniture inside and three of us could not get it open. Then the girls came to our rescue with advice and extra muscle. Great service,great employees!

I made an online reservation for a 10x20 ft non-a/c unit. When I arrived, Kimmi asked about our contents and suggested the unit I'd reserved was more than we needed. She showed us that unit and a smaller inside a/c unit which was about 20% less cost than the unit I'd reserved. The entire facility is secure and clean. Kimmi called the day after we moved our stuff into the locker and asked if we'd had any problems. We had not. FYI, they require that you insure the contents. Their policy is $100 deductible and for the minimum coverage of $3,000 is $11 a month. I would have preferred to be self insured and have no coverage.

Lisa was very professional. Coupled with management, our move-out experience, although a day late, was allowed without a penalty. Public Storage has been my exclusive selection for storage, regardless of the state where I've lived.

The staff at the Public Storage on Clark Rd in Sarasota go above and beyond! It was a very stressful situation and they recognized my time limitations and they all offered to help. I am so thankful to all of them. The property is very well maintained and secure. I would recommend this storage facility to anyone.

Totally awesome staff here!!! Timmy and Lisa are top notch!!!

Went into this place today to inquire about a storage space, met with Lisa, she was very helpful and answered all of my questions. Im planning on a move in November..she suggested I rent today to be guaranteed the space..i did not rent today but I will definitely be back in October. This place is clean and new. Lisa did a great job showing me around. Thanks for the great customer service!!

I rent a space at this location and every time I come in Lisa is very helpful and knowledgeable ..all of the staff there is fantastic!!! The cleanliness is amazing. Love it at this location

Everyone knows that renting storage is like taking a lease on a piece of Manhattan downtown property since it is so outrageously expensive for a tiny little cubby space to store a few precious things that rapidly become worth less than the space to store them. If; however, you must keep this stuff then Public Storage is about as good as it gets. Just please be aware that if you forget your payment you will not get a notification prior to being charged a hefty late fee but be most assured that as soon as the the fee is assessed you will most likely get a reminder call the same day. An unscrupulous practice at best. I recommend you setup Autopay to avoid these tactics. This would be a 5-star facility it it weren't for those tactics so I deduct 1 stars.

very friendly service from Lisa, Rented a unit and she sold me boxes. first choice for me.

Nice and clean great customer service!!! Went to buy some boxes a week or so ago...lisa and zyanya were awesome!!!

This is a clean safe storage facility. However they offer you great rates to move in then after a few months they raise the rent on you. I have been there about 6 months and my rent has already gone up almost 20.00 a month. STAY CLEAR!!!!!! DONT TRUST THAT THE GOOD DEAL THEY GIVE YOU WILL LAST. The Women there do a very nice job for a place that gets you in at one fee then changes the cost after a few months.

Kimmi at Public Storage is great! She has great customer service skills. Very polite and answered all my questions. The facility is very clean and super easy to access. I will make sure to recommend Public Storage to all my friends and family, and tell them to go visit Kimmi, such a great experience.

Kimmi at Public Storage was extremely helpful. She was patient and answered all my questions and I was treated with great courtesy and professionalism. I have a great deal of experience with storage companies. I have to say that the experience at this Public Storage facility was exceptional. That is largely due to Kimmi's help. Thank you for having such great employees. Lisa and Drakkar were also wonderful.

Very helpful & friendly. Nice clean facility!

The front desk girl, Lisa, went above and beyond to make sure I had a enjoyable and easy experience with public storage. I will definitely be using this facility in the future for any other storage needs I or my family and friends may have

Richard and Lisa were very friendly...great customer service. Brand new facility nice and clean. Very happy that I chose public storage

Leasing space today with Richard and Lisa had a great time. Very clean facility would recommend to all my friends

Very clean and secure, brand new, great prices as long as they "don't hike 'em up!

We had to rent a storage unit for some of our things while we rented out our house for a few months. This facility was clean, convenient to use and the staff was friendly and helpful. If we rent our house again, we will definitely use this facility for storage. We had a great experience.

Ann was so friendly. Big help. Clean.

Excellent. Have recommended to friends as THE place to use. Very helpful staff, clean and well protected.

ann was so helpful. she showed me how to pack my storage and I could get a smaller storage and save money. clean and nice place

friendly staff. (mary) great facility.

First I would like to say that it is Pristine...Love the fact that it is New! The Ladies that helped me were Kind , Patient and The Property is Very Secure!! I feel my things are safe and well Watched over!!! I do Have ONE Issue...Since the Property was new, I was unable to locate it Online ,,,Which was the way I wanted to sign up...since I was 1300 miles away. Then I see on the Website that I could have saved $50.00 PLUS ...Which I am going to take up with Corporate, Since the Property was SO NEW the Website for it was NOT set up yet! This was back in July/August when I reserved my unit! I truly hope that i will be eligable for the online monthly price...Especially since I was VERY SURPRISED AT my monthly bill, when I arrived. And I am a Disabled Person on a Very Fixed Budget!!!!!!!!!!!!

Great facility great people! Thank you Anne and Mary for the easy transition for me!

I needed to pack up some items at home and came to see Anne for boxes. She was very helpful and made some excellent suggestions. Thanks Anne!

Mary and Anne are wonderful great service with a smile.

Great service, even when I forgot my access code. All of the staff was on the ball and gave me all the information I needed.

Great Customer service from Anne, Michael and Raeleena. They were able to estimate what size space I needed based on what I said I was storing. The unit they picked out for us worked great. Looking forward to storing my items with you guys.

I had the pleasure of talking to and setting up my unit with Robert. He was very helpful a long with all the other employees that were there at the time. If you are looking for a clean, well priced facility to store your items, Public Storage on Clark Rd is just the BEST!

I needed storage in a hurry , stopped in just for pricing , anne also took the time to show me a few various sizes . I rented that day and also went home with all the packing supplies i would need . i recommend public storage and anne is a fantastic !

Excellent service by Anne!!!!!

Great experience and very friendly

Brand new facility with a large variety of available spaces. Was able to store a pickup truck with ease. Friendly staff and a great introductory deal.