Public Storage Self-Storage Units at 2529 Joan Ave, Panama City Beach, FL

New Public Storage crew of Blake & Ally were so polite, helpful & through and were able to help me with all my questions and concerns. Highly recommend the new Public Storage in PCB

I was upset at first regarding the change in company with no communication from the previous owners. Thankfully Anna and Nakkia turned that around for me yesterday. They helped me update everything and very kind and reassuring regarding my concerns. Thank you

Public Storage took over this location and honestly the staff is so much more amazing!! Their customer service is top notch, Anna especially!! I appreciate the quick move in and details explaining the move in process.

Great customer service

Great facility at Panama City Beach. The Personnel are very friendly and helpful. The building safe and secure.

Great service! Nikkia was very helpful, knowledgeable and friendly. Super clean facility. Reasonable price. Would recommend this location if you're looking for storage!

Randall & Nikkia went above and beyond, exceeding expectations! Would highly recommend!!!

Great experience! It was easy to sign up via the website then Randall and Nikkia added that irreplaceable personal touch and put us at ease that our stuff would be safe and secure. Even made a unit upgrade super smooth. Five stars!

Good place for storage nice employees and a overall great experience

Great customer service. Super helpful on how to navigate getting a larger unit and crediting all of our fees.

I recently inherited a unique mix of items from a distant relative..antique furniture, vintage signs, and an absurd number of live lobsters. (Yes, really.) While CubeSmart understandably couldn’t accommodate the lobster portion of the estate (they kindly explained why live seafood isn’t ideal for storage units), Randall and Nakia were amazing at helping me figure out what to do with the rest of it. They got me set up with a clean climate controlled unit for all the antiques took the time to walk me through the paperwork and even recommended a local place that could handle the lobster situation. I came in overwhelmed and left feeling like I actually had a handle on things.. Randall and Niikia were calm, kind, and honestly lifesavers during a very weird week. If you’re dealing with a more normal situation or even a mild crustacean one, I highly recommend this team.

Loved this cubesmart location. They were super friendly, professional, and made the whole process go by swiftly with ease. Everything was nice and very well-kept. Thank you Randall and Nikkia!

Randall and Nikkia were amazing workers. Very professional and helpful. Won’t be going to anyone else for my storage needs

I was nervous about putting my things in storage, but Randall and Nokia made the whole process so smooth. They were understanding, knowledgeable, and made me feel like my belongings were in good hands. 10/10 I would recommend.

Randall went above and beyond to make sure I had everything I needed. Nykia was also very helpful and welcoming. It’s rare to find this level of customer service. I’m really grateful for their help and their advice to not live in the storage unit! :)

I had a great experience with Randall and Nakia at CubeSmart. They were super friendly, professional, and made the whole process really easy. The facility was clean and well-kept, and they answered all my questions with patience. Highly recommend!

Excellent service, great pricing

Super easy and fast. Thank you Randall and Nikkia.

Randall and Nikkia were awesome to work with. Very personable, helpful and professional. I have referred friends to CubeSmart.

Fast service good price

The person who was in the reception was very kind and helpful So as the lady who answered the phone

Randall was excellent. Great customer service!

Randall was very helpful in getting me the right unit in the right location, took the time to explain all my options, much appreciated

Very quick and easy online to secure a unit. Also , a follow up call was made by them to insure all was good. Great Experience !

Very helpful, professional and so polite! This is the only storage unit place I would ever use.

Trust me, You Do Not want to use this facility! If you lock up your valuables with a lock purchased from CubeSmart some how they have the ability to vanish into thin air! With a locked unit and no signs of forced entry no police report or insurance company will help you. When the front desk knows ur from out of town it makes it even easier for your things to disappear. This facility needs an internal investigation. There are many other storage companies to choose from in this town and i would strongly suggest giving your business to one of them. This place is shady and gangster as it gets!

Had everything in our unit stolen. Paid for the insurance. They refused to pay because of no obvious forced entry. The also refused to spend the time to look at cameras. They said they would get back to me, they didn’t. I’m out $4000 and they don’t care. Time for an Attorney I guess.

I love them both so much! They have had my back when it comes to the right price and right units

We have been using this facility for years and have never had an issue. Highly recommend this storage facility

Nikkia made everything a breeze during our payment processing and helped us out with info on units!

I have been at this place for a little over two months. I received a notice last week that my rent would increase from a little over $25 a month for my next month. I'm not happy, but this is within the contract. As disappointed and frustrated as I am about the rent increasing after only two months, I want to give this review about Nikkia. I called to vent my frustration and she calmly explained everything and gave me some options to help and offset the cost. This is the third time I have talked directly with her and every time she has been very professional and gracious. This review isn't about CubeSmart itself, which would get a 3 star as of today just for my frustration, but this 5 star review is directly for Nikkia. I'm not totally happy with the situation, but I am happy with the options she gave me and how great she was while we were on the phone. No attitude or making me feel like I should have known or that's just the way it is. CubeSmart would be wise to do what they need to to keep her as long as possible. If Nikkia's uppers see this, please call her and thank her because in today's world you don't find many people who can deal with customers, particularly frustrated customers, in a calm, professional, and courteous way and it meant enough for me to immediately get on here to write a review about her.

We recently relocated and we chose CubeSmart for our storage needs. Their customer service is unmatched as well as their timely response and professionalism. Their prices are also very good! I would highly recommend them!

Nikkia is amazing! She tells you everything you need to know , answers all your questions. She’s very friendly . She makes sure to converse so you aren’t in awkward silence, brings you to your unit , etc. I’m not exactly sure how other employees are but she is awesome !

The Cube Smart Employee that helped me when I changed from one unit to another was so very helpful!! He went over and above to make the experience easier and he actually saved me money. The customer service here is the best!

Nikkia is sweet and professional; cube smart is good too.

Nikki a awesome...I love this place... It's close...clean and easy accessible..