Public Storage Self-Storage Units at 11037 Hutchinson Blvd, Panama City Beach, FL

Public Storage recently acquired this location from Cubesmart. We rent a large unit there, and the one of the door's brackets has been needing replacement ever since we started renting from Cubesmart. Cubesmart sent a garage door company out multiple times to "fix" the issue, but they didn't replace the bracket, they just did a quick "band-aid" type fix. Well, as soon as Possible public Storage purchased the location, we started having issues with the door again. We reached out to Public Storage, and they stated that they would submit a ticket, and we could move units if we wanted to... A 25' deep unit! I asked if they were going to help move all of our stuff... Nope, of course not, that would be crazy of them! After about a week after I asked about the door again, I went in to the office. They told me the manager to approve requests like that has been on vacation, but he was back and I should hear something by the end of the week. Well, that was last Friday... And crickets. We've even reached out to the garage door company that Cubesmart had used, but Public Storage has "their own process" and won't let that company come back to replace the bracket. My husband has been using a pair of pliers on the door in order for it to fully open and close. We've had to roll under the door at times because I would only open about 2' from the floor. We are in and out of our unit a lot due to a business we operate, and I just can't believe this is how Public Storage thinks a business should be run. Fix our door already!

After giving this company a very low review, I was impressed that a regional manager called me personally to ask what had occured. I believe their communications may have gone to spam or the like. Very impressive to receive a call and have a corporate manager here my concerns. Thank you!

Jade was great! Helped me find a storage unit that fits my needs.

Just changed ownership

The new Public Storage associate Blake was awesome! Great personality and very knowledgeable and able to answer all my questions and concerns. Highly recommend Public Storage..

Great service

Was in Panama City Beach for 10 days went down for Jeep Jam . We drove our wrangler down and needed a place to store our top and doors to enjoy the Florida sun so we used CubeSmart for our storage . They were great and the price was great , check out was easy. Will definitely use them again next year!

Jackie was very kind and helpful!

Great location, customer service, & clean units! I had a fairly large unit here for over 5 years and loved knowing my stuff was well taken care of. Jackie and her staff are helpful and knowledgeable in helping “new to storage unit” folks get the right thing. Having app supported payments made everything so smooth! Thanks for all the great years!

Coded gate and 6am-10pm access hours. Nice and clean storage units.

Jackie was very knowledgeable and friendly! She helped me choose the best unit, offering ideas and suggestions. The property is very clean. The prices were fair and the business practices were transparent.

Great place and people!!

Jackie was amazing. We showed up at closing time and she still helped us way beyond closing time. We really appreciated her help.

Jackie is Really great full of knowledge so nice and helpful always smiling 🙂 what a great spirit she has 💕💕💕love cube smart at Hutchinson with Jackie

Jackie was great getting us all set up with our storage unit.

Everything was great. Easy to pay online. Affordable. Clean. Easy access.