All of the staff are exemplary!
Akeea was excellent, efficient, and very friendly. Best customer service I’ve had in a long time !!!
Great and clean place for my storage items. Thank you
These people are great! I have peace of mind knowing my stuff is safe at a great price!
Great fast, friendly Staff
Carrie, Nikkia and Shannon were awesome and helped me transfer my storage to a closer unit. Great customer service! Thank you!!
Thus is a nice and clean facility. It seems to be run well. Nice people.
Staff (Carrie and Noah) very helpful! No issues, great experience.
The associates at this location are professional and easy to work with. Great job!!!
Great customer service, Nikkia!
Carrie & Nikkia were awesome! They were super helpful & polite. Was able to get a unit with them same day in office, the paperwork was quick and easy, & Carrie explained to me each screen we went through. Nikkia walked up to our storage floor to make sure we found our unit. Wonderful ladies 🤩
Carrie and Nikkia are wonderful, very friendly and have amazing customer service
The accommodations at the location is perfect for what we need. The staff is always so nice and helpful. Specifically on 6/26/26 Dawn was on shift and was so very helpful and we had a wonderful chat. I appreciated the conversation, assistance and professionalism. Amy
Excellent staff members
Clean safe
Feels like a good place to be
Great storage place, staff is always amazing. 10/10 recommend for everyone. Always clean and smells fresh
Very Very Nice Ms Carrie was very helpful and professional 👍 Very straight to the point!
You will not find a better person for customer service. Nikkia was extremely helpful and made a very stressful experience much better. She was pleasant and informative. This girl needs a raise! Thank you Nikkia. I appreciate you.
Great service, super personality, kind and considerate.
Thank you Dawn!
Place is clean and organize.Dawn is superb she went above and beyond to help me.She is an asset to the company and it is rare to find someone like her.Kudos to Dawn.THANK YOU!
such a great experience Nikkia was very kind and helpful, she obviously loves her job. very professional 10/10
Nice staff and clean and secure
Fantastic service thank you Carrie
Nikkia was very competent and courteous
Nikkia was very helpful and explained and demonstrated how to use the app. Her attitude was awesome
Nikkia was knowledgeable and very helpful.
Carrie was a great help! She really knows her stuff! She was able to answer all my questions and made me feel comfortable with adding another unit to my account!
Nikkia & Carrie were so friendly and helpful! I just transferred to a smaller unit, and they helped me tremendously.
Safe, clean, friendly service
Carrie is a very kind employee well mannered and thoughtful. Recently at the facility on Joan Ave. I was locked out of my car. Carrie without hesitation offered the use of the office telephone to call AAA. Thank You Carrie for your help. You really saved the day.
Secured my rental today at Public Storage with Nikkia’s help. Customer service was excellent. Nikkia was friendly, knowledgeable and a pleasure to work with… a great representative for Public Storage. Facility appears nice and with the fee promotion, a great deal!
Nikkia is absolutely wonderful.Very informative and nice. Thank you for the great customer service.
Wonderful experience throughout the month when trying to figure out our move to Panama City Beach… Nikkia was wonderful and I look forward to our continued business with public storage as we have moved here in full-time. Please note Nikkiais incredibly helpful and friendly and she made us feel welcome in a very stressful time.
Carrie was patient, understanding of are long trip and was a blessing after our trip she was a pleasure to talk with
Nikkia gave amazing customer service
Nikki and Carrie were extremely helpful and got me a great deal
Amazing customer service! Nikkia did a great job helping us find the unit we needed and also a great promotional move in price!
Nikki’s and Carrie were awesome !
Customer service was wonderful
Nikki a awesome...I love this place... It's close...clean and easy accessible…went into Public Storage today (1/6/26) and got a clear understanding about my bill…Dawn was awesome…she was pleasant and helped me understand everything…THANK-YOU DAWN for helping me…you were awesome…
Dawn was a stellar help. She went above and beyond the call of duty when helping me and I couldn't recommend the service more.
Ryan was a pleasure to work with! Public Storage takes care of their customers with service like that!
Excelentes me ayudaron en todo
Great place to store my items
very clean and pleasant environment
Walker and Nikkia at Public Storage are absolutely amazing! From the moment I walked in, they were friendly, professional, and made the whole process fast and easy. They took the time to explain everything clearly, answered all my questions, and helped me find the perfect unit for my needs. The facility was spotless, secure, and well-maintained, and their customer service went above and beyond what I expected. Walker and Nikkia really make you feel valued as a customer, I highly recommend this location to anyone looking for reliable and friendly storage service!
Clean facility., Nikkia was a lot of help thanks again.
Great experience today. Nikkia was very helpful and the place was clean and welcoming. Thank you!
Nikkia did an amazing job helping me today! She was professional, friendly, and made the whole experience smooth. The facility was also very clean and well-kept, which made me feel comfortable. Highly recommend!
Nakkia was so nice and tons of help💕
Went in for a billing issue; both Anna and Walker were helpful, polite, and efficient. They resolved my problem with ole fashion quality customer service, thanks.
A GREAT place. Nice clean and secure!!!! Nikkia made soooooo easy. She is sooooo kind gentle knowledgeable and helpful!!! A real asset !!!
Nikkia and Jade were very informative! Highly recommend renting with them!
I was upset at first regarding the change in company with no communication from the previous owners. Thankfully Anna and Nakkia turned that around for me yesterday. They helped me update everything and very kind and reassuring regarding my concerns. Thank you
Public Storage took over this location and honestly the staff is so much more amazing!! Their customer service is top notch, Anna especially!! I appreciate the quick move in and details explaining the move in process.
Great facility at Panama City Beach. The Personnel are very friendly and helpful. The building safe and secure.
Great service! Nikkia was very helpful, knowledgeable and friendly. Super clean facility. Reasonable price. Would recommend this location if you're looking for storage!
Randall & Nikkia went above and beyond, exceeding expectations! Would highly recommend!!!
Great experience! It was easy to sign up via the website then Randall and Nikkia added that irreplaceable personal touch and put us at ease that our stuff would be safe and secure. Even made a unit upgrade super smooth. Five stars!
Good place for storage nice employees and a overall great experience
Great customer service. Super helpful on how to navigate getting a larger unit and crediting all of our fees.
I recently inherited a unique mix of items from a distant relative..antique furniture, vintage signs, and an absurd number of live lobsters. (Yes, really.) While CubeSmart understandably couldn’t accommodate the lobster portion of the estate (they kindly explained why live seafood isn’t ideal for storage units), Randall and Nakia were amazing at helping me figure out what to do with the rest of it.
They got me set up with a clean climate controlled unit for all the antiques took the time to walk me through the paperwork and even recommended a local place that could handle the lobster situation. I came in overwhelmed and left feeling like I actually had a handle on things.. Randall and Niikia were calm, kind, and honestly lifesavers during a very weird week.
If you’re dealing with a more normal situation or even a mild crustacean one, I highly recommend this team.
Loved this cubesmart location. They were super friendly, professional, and made the whole process go by swiftly with ease. Everything was nice and very well-kept. Thank you Randall and Nikkia!
Randall and Nikkia were amazing workers. Very professional and helpful. Won’t be going to anyone else for my storage needs
I was nervous about putting my things in storage, but Randall and Nokia made the whole process so smooth. They were understanding, knowledgeable, and made me feel like my belongings were in good hands. 10/10 I would recommend.
Randall went above and beyond to make sure I had everything I needed. Nykia was also very helpful and welcoming. It’s rare to find this level of customer service. I’m really grateful for their help and their advice to not live in the storage unit! :)
I had a great experience with Randall and Nakia at CubeSmart. They were super friendly, professional, and made the whole process really easy. The facility was clean and well-kept, and they answered all my questions with patience. Highly recommend!
Excellent service, great pricing
Super easy and fast. Thank you Randall and Nikkia.
Randall and Nikkia were awesome to work with. Very personable, helpful and professional. I have referred friends to CubeSmart.
The person who was in the reception was very kind and helpful
So as the lady who answered the phone
Randall was excellent. Great customer service!
Randall was very helpful in getting me the right unit in the right location, took the time to explain all my options, much appreciated
Very quick and easy online to secure a unit.
Also , a follow up call was made by them to insure all was good. Great Experience !
Very helpful, professional and so polite! This is the only storage unit place I would ever use.
I love them both so much! They have had my back when it comes to the right price and right units
We have been using this facility for years and have never had an issue. Highly recommend this storage facility
Nikkia made everything a breeze during our payment processing and helped us out with info on units!
I have been at this place for a little over two months. I received a notice last week that my rent would increase from a little over $25 a month for my next month. I'm not happy, but this is within the contract. As disappointed and frustrated as I am about the rent increasing after only two months, I want to give this review about Nikkia. I called to vent my frustration and she calmly explained everything and gave me some options to help and offset the cost. This is the third time I have talked directly with her and every time she has been very professional and gracious. This review isn't about CubeSmart itself, which would get a 3 star as of today just for my frustration, but this 5 star review is directly for Nikkia. I'm not totally happy with the situation, but I am happy with the options she gave me and how great she was while we were on the phone. No attitude or making me feel like I should have known or that's just the way it is. CubeSmart would be wise to do what they need to to keep her as long as possible. If Nikkia's uppers see this, please call her and thank her because in today's world you don't find many people who can deal with customers, particularly frustrated customers, in a calm, professional, and courteous way and it meant enough for me to immediately get on here to write a review about her.
We recently relocated and we chose CubeSmart for our storage needs. Their customer service is unmatched as well as their timely response and professionalism. Their prices are also very good! I would highly recommend them!
Nikkia is amazing! She tells you everything you need to know , answers all your questions. She’s very friendly . She makes sure to converse so you aren’t in awkward silence, brings you to your unit , etc. I’m not exactly sure how other employees are but she is awesome !
The Cube Smart Employee that helped me when I changed from one unit to another was so very helpful!! He went over and above to make the experience easier and he actually saved me money. The customer service here is the best!
Nikkia is sweet and professional; cube smart is good too.