Public Storage Self-Storage Units at 4151 Burns Rd, Palm Beach Gardens, FL
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
4'x5'Online only price$ 27/moSmall 4'x5'
$ 27/mo $36Best Price Label
- Climate Controlled
- Inside unit
4'x8'Online only price$ 51/moSmall 4'x8'
$ 51/mo $67Best Price Label
- Outside unit
4'x5'Online only price$ 63/moSmall 4'x5'
$ 63/mo $84Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
6'x8'Online only price$ 76/moSmall 6'x8'
$ 76/mo $101Best Price Label
- Outside unit
6'x8'Online only price$ 77/moSmall 6'x8'
$ 77/mo $103Best Price Label
- Outside unit
- Drive-up access
5'x10'Online only price$ 77/moSmall 5'x10'
$ 77/mo $102Best Price Label2 units left!
- Outside unit
5'x9'Online only price$ 123/moSmall 5'x9'
$ 123/mo $164Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
8'x8'Online only price$ 155/moMedium 8'x8'
$ 155/mo $206Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 179/moMedium 10'x10'
$ 179/mo $239Best Price LabelHurry!
- Outside unit
- Drive-up access
9'x10'Online only price$ 239/moMedium 9'x10'
$ 239/mo $319Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
8'x17'Online only price$ 271/moLarge 8'x17'
$ 271/mo $362Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 282/moLarge 10'x20'
$ 282/mo $375Best Price Label
- Outside unit
- Drive-up access
10'x40'Online only price$ 377/moLarge 10'x40'
$ 377/mo $502Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self Storage Near
4801 E Park Rd
Palm Beach Gardens FL 33410
Self Storage Near
8755 N Military Trail
Palm Beach Gardens FL 33410
Self Storage Near
11655 US Highway 1
North Palm Beach FL 33408
Self Storage Near
401 Northlake Blvd Ste 6
North Palm Beach FL 33408
Self-Storage Near Palm Beach Gardens
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Palm Beach Gardens Storage Units Near I-95
At Public Storage in Palm Beach Gardens, we take pride in making sure our customers have all the self storage space they need to live a clutter-free Florida life.
Located on the north side of Burns Road between Interstate 95 and Military Trail, we are open 7 days a week and offer a large selection of cheap storage units, including indoor storage units, outdoor storage units and climate controlled storage units.
If you have a few small items that need storage, whether for personal or business needs, check out one of our convenient storage locker rentals.
When you're living in a city known as "The Golf Capital of the World," you can bet there is golf gear cluttering up just about every garage in town. Take back some of that garage space with the help of a 10x10 storage unit to store a few sets of clubs and even a golf cart.
For larger loads, like all of the furniture and appliances from inside a single-family home, condo or townhouse near PBG Community High School, The Gardens Mall or Allamanda Elementary School, a 10x20 storage unit provides plenty of storage space for oversized items.
With easy access from I-95, PGA Boulevard, Florida's Turnpike and SR 811, and just a short drive from Highway A1A or U.S. Highway 1, we are a convenient location for customers throughout Palm Beach County.
Besides plenty of affordable storage rentals, we also offer moving boxes and packing supplies for sale in our rental office, along with the peace of mind that comes with knowing the property manager lives on site.
When the time comes to find some extra storage space in the Palm Beach area, look no further than Palm Beach Gardens Public Storage.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 897)
Nancy was excellent human being. Made everything so simple in she is extremely friendly and very knowledgeable of her job. She made the process very simple she is extraordinary.
Nancy is awesome! I feel secure and she has a great personality and walked me through the whole process thoroughly!
Really helpful and friendly
Nancy made getting a lease for a storage unit a breeze and was very hospitable!
Nancy is was amazing, she helped me find the right unit and very informative
Ms. Nancy was great from start to finish. I’d recommend this location because of her.
Nancy very efficient and friendly worker
Nancy helped my son and I it was the best experience and service
Nancy was amazing, she showed us the space and help us with the application download
Nancy was amazing! Great customer service! She deserves a raise.
I had an amazing experience today with Nancy. She went above and beyond to make this long time customer very happy. Will recommend to everyone!
Nancy was great , help me find the right unit at the right price , excellent customer service
Nancy was very informative and very helpful about the storage preferences I need
Nancy was such a pleasure to work with! Very friendly & knowledgeable. :)
Nancy was great very helpful
Nancy was awesome and efficient
Nancy is AWSOME!
Nancy is a true asset to your business as she cares about the customers. We ran into her while visiting our storage unit. We inquired about the recent rent increase (which was substantial). She was able to get us a reduction in our rent for three months. We totally appreciate her efforts on our behalf and the temporary reduction.
Nancy was very good to work with , great service
Nancy is the most helpful … Awesome customer service .. very friendly
Great place, very friendly! Nancy is wonderful 😊
Nancy did great Service she is awesome
Nancy is the bomb!! She helped my parents and now me! She is great!!
Nancy at public storage was very helpful and made the process easy. Recommend!
The entire inside smells like weed. Not sure what’s going on in that place.
Nancy was super helpful helping me find the perfect unit for my needs. Thanks a bunch.
Very sweet great customer service
Nancy got me all set up within 20 minutes with my unit when I visited the store. Very helpful!!
Ms. Nancy is outstanding. she went over and beyond to help me with an issue that I had at another Public Storage I cannot THANK her enough. Although I was not storing any of my belongings at this facility, the other facility was closed and I could not contact anyone AT THE Northlake location. so I thought by stopping at another facility I’ll probably will get the help that I needed and I got just that I was able to do what I needed to do and I’m so grateful that she was there today I left with a smile. Thank you so much, Ms. Nancy sincerely, Tonya.🙂🙂🙂🙂
Nancy was very helpful and showed me the entire unit and was extremely through.
Nancy provided me with excellent customer service today! She was very attentive in helping me close out my wife's unit and made me a loyal customer! I will keep my unit for a long time because of Nancy and the service she provides!
Nancy is a true asset to Public Storage PGA . She was very kind and helpful and got me the unit I wanted .
Nancy is great ,very nice and professional.
Nancy assisted us with renting a storage unit. She was made the process extremely easy. The unit was clean and while we were moving our stuff into the storage she checked in to make we were doing alright. She really cares. Thank you!
Nancy is absolutely amazing so helpful I’d give her more stars if I could
Nancy is the best, helpful, kind and very professional. This is a great place to store
Nancy was a great help!!!!! Amazing customer service. thank you!!!!
Nancy was amazing, she helped us find the right unit at the right price!!
Thank you to Nancy for great customer service and a great attitude helping me on Labor Day!
Nancy at rental office was great, very polite and patient. She helped me through the entire process of renting a unit and everything went very smoothly. Highly recommended.
OK so Nancy is an amazing person and she’s very nice extremely funny. She made a very difficult day very pleasant, so I really think her.
Nancy was very friendly very communicative she don’t rush you and give you time to make up your mind on what unit you need and her property is clean.
Ms Nancy took complete and wonderful care of us, she is very knowledgeable and efficient.
I’m happy we came started with public storage. It’s convenient and Nancy was very helpful.
It was such a pleasure working with density. She was great throughout this process I recommend public storage and her to everybody done
Nancy is wonderful hard working and efficient. Extremely helpful and friendly! Highly recommend!
Excellent location wonderful staff on location made everything effortless
First time meeting Nancy, great customer service, help with app
Nancy was very helpful and extremely nice!
Great service ! Nancy was very helpful and pleasant ; great customer SVC!
Great experience working with Nancy! She was so knowledgeable and helpful. Really appreciated the time she took to explain all the options clearly!
Great experience with Nancy!
Nancy was terrific...thanks
She was very helpful Nancy is great.
Nancy’s the best!
Nancy was absolutely wonderful and very helpful.
This lady was so very very helpful professional & knowledgeable!! What a joy to work with … She should be commended… Public Stirage she’s an excellent employee!!! that’s Nancy is amazing!!!
Nancy was amazing and helped me find the perfect unit. Awesome customer service!!! I’m so happy and relieved! Thank You Nancy!!
Nancy was amazing she is the inly reason I choose Public Storage instead of Prime Storage
Nancy have great service
Andy and Trinae was a great help very caring lady it was a pleasure working with these young ladies Thank you public storage for excellent service
The lady on the front desk Nancy was amazing. Thank you.
Nancy was great
Nacy is amazing 👏
Nancy was very helpful in getting us a unit. Recommend.
Nancy is the best!!
Great service from Nancy
Nancy, very helpful, & friendly
Nancy is great! She is on top of her game! She keeps the premises clean and is always watching. I couldn’t feel more secure in my belongings being safe!!
Everyone should be soo lucky to have such great service as we did from Nancy!
Most helpful. Nancy was terrific!!
What a blessing Ms Nancy was to me today. I have been trying for TWO DAYS to check into my unit at Northlake and Military. NOBODY WORKS THERE??? I happen to come this location where Ms Nancy (amazing lovely lady) CHECKED ME IN TO MY UNIT at a completely different property. WHY? Because she understands amazing customer service and the other property manager is clueless. Thanks Nancy for the fantastic service.
Nancy was very helpful. Got me to the right unit at the right price.
Ms. Nancy is amazing. Very helpful and very detailed.
Nancy gave me the best service yet!
Nancy did a fabulous job, I have been a renter for four years. Thank you Nancy!!
Nancy was very helpful and give great customer service
Nancy was very helpful in get me into the right unit, great customer service
Nancy was very helpful in getting me set up with a unit.
Nancy was such a great help and wonderful lady..!!
Nancy is Very excellent property manager ! Helped me immensely and very timely
Nancy’s service is excellent, she is very detailed and has a pleasant personality, I already feel at home here.
Nancy great customer service
Nancy was WONDERFUL !!! Fast & efficient
NANCY GAVE US A GREAT DEAL ON MY PUBLIC STORAGE UNIT! THANK YOU NANCY!!
Great service! Ask for Nancy, she was very helpful. Excellent
Nancy was the BEST. Extremely helpful!
Nancy was blessing from god. She this effortless. Shes a great asset to your company. We need more like her in this world
Miss Nancy helped me with my rental and she was so professional and just an all around nice person! She made the whole experience so easy. She also keeps this location spotless! A breath of fresh air!
Nancy was very helpful and nice, help me find the right unit at a great price
This is the best, and cleanest facility I have ever had a storage at… Nancy is the best- her customer service and attention to detail makes it far above the rest
Nancy and Trinae was helpful and the property was clean
Nancy was fantastic!! Got me the right unit at the right price.
Nancy was very professional,patient and kind.
Nancy was awesome, very helpful and very knowledgeable
Nancy is a saint. Great customer service
Nancy helped me find the right space!! Thanks!
Nancy was very helpful in helping me get the unit I needed
Nancy gave me fabulous customer service! Helped me get a unit on a Sunday afternoon. Great price, great lady!
Nancy is great!
Nancy gave excellent service.
Had a great experience with Nancy ….. Actually after 2 months of being here Nancy is a pain alway nagging and going out her way to make small talk nothing important just a hassle. I was told I could bring my 500 dollar bike inside the storage unit even tho there isn’t a rule saying so. Also she even lied and told me I couldn’t go inside my store unit that I paid for lol she’s really a pain. Save the trouble and go one light away people are literally living in this one
Very professional, and knowledgeable, extremely helpful
Nancy was so nice and helpful!!
Nancy was very helpful and has a lot patient, the property is very clean
I love this place and Nancy too!
Nancy was extremely helpful and wonderful customer service. Thank you.
This place is great. Great location and availability. Trinae and Nancy were so helpful and professional in helping me with getting a storage unit. I highly recommend this place for all your storage needs.
Nancy was such a pleasure and made our experience stress-free and EASY!! Highly recommended!!
Nancy was amazing!! At first I received the wrong sized storage unit by an employee and she was incredibly helpful in helping me out with moving into the right sized one and making the situation right.. 5 stars for Nancy!!
Nancy was great, lovely 🥰
Nancy was very helpful and wonderful
My experience with Nancy was great! Excelent customer service. Super patient. Recommended 100%
Highly recommend this location. Super clean and secure. Nancy is very knowledgeable, helpful, and friendly! Great experience!
Nancy was very helpful and caring, wonderful person
Great customer service from Trinae.
Very fast and friendly service. Unit exactly what I was told and was clean and ready.
Nancy is so nice and great to work with!
Nancy is wonderful!! A professional and cares about her customers.
Nancy was great get me into the right unit at the right price, she was so nice and friendly
Nancy was very helpful and she went above and beyond to help me! I would highly recommend to speak with Nancy !
Nancy was very helpful
Nancy was very nice, helpful, and informative. Great customer service!
Trinae was very helpful and friendly! Extremely professional
Trinae- was absolutely amazing,accommodating and a pleasure to work with. Please give her a gold star and raise. Anthony Zarate
They were very helpful and kind
Nancy and Trinae were great! Amazing customer service!!!
Thank you so much Trinae for your kindness with helping me through the process of renting a space at PBG Public Storage off Burns Rd. You made it so quick & easy! 10✨✨✨✨✨✨✨✨✨✨ Thx! Jenn😊
Working with Nancy was amazing and she was very helpful
Nancy was very helpful
Nancy very helpful
Nancy was very helpful and help us find the right unit at the right price
Nancy is fabulous, made everything easy and effortless! Thank you!
Had a great experience with Nancy, check her out!
Nancy and Trinae were so helpful with my move in and gave me exceptional customer service! So friendly!
Ms. Nancy & Trinae were great. My wife and I arrived late afternoon (right before closing) after a 9 hour drive. They both went out of their way to help us select and secure a storage unit. It was our first time renting a unit, and they were helpful, professional & efficient!
Miss Nancy offers excellent customer service. I am overjoyed with my storage experience!😎
Nancy is the best
Wonderful experience with Nancy
Nancy helped me get the right supplies for my move. She has been truly amazing and made the process a breeze
I honestly can’t say enough good things about this establishment. From cleanliness to professional, 5 stars all around! Trinae was such a treat to speak with. She greeted us with a smile and thoroughly explained and answered all our questions. Thank you!!
Nancy the rental easy, quick and easy, very friendly
Best service, Nancy helped me solve all my issues.
Nancy and Trinae was very helpful, always smiling and help get us in the right space
Very very efficient!!!
Nancy a big help with getting me in the right unit and helping me down load my app
Trina’s and Nancy was very helpful finding me the right space, great customer service
Great customer service with Nancy and Trinae, wouldn’t go anywhere else.
Nancy helped very much much on a last minute move. She was very kind and nice and made me feel comfortable about this storage space ! Need more people like her!
Nancy was helpful getting the right unit for me
Nancy and Ruby were a great help in getting me into the appropriate unit at the right price. Top quality service with smiles!
Great service with Nancy. Made everything easy!
Nancy was a great help
NANCY WAS WONDERFUL!
Came In to look at unit with Nancy! Great customer service and will be back!
Nancy was amazing and helped me find the right unit!!!
Your the best great service Informative and professional
Nancy went above, and beyond helping me find the perfect storage unit! I am extremely happy. She is a true sweetheart.
Nancy was such a huge help and so friendly.
Nancy help me out with my rental, great customer service
Nancy was very nice and welcoming when helping move into my unit. A wonderful human being <3
Nancy did a great job getting me set up! Awesome experience!
Nancy was great to work with!
Mrs.Nancy gave me a great introdaction very warm, very friendly lady. It was very nice to have business with her.
Great 👍 I’ve used this public storage for a while. And had to use their storage unit again. Nancy really smoothed things out. She is wonderful
Ruby and Nancy showed me great customer service thank you ladies
Nancy was great and so helpful!! Great customer service!!
Nancy is extremely helpful and place is spic and span!
Natalie was very professional and helpful thank you
Nancy want very helpful she did a great job help me out and great customer support, service
Nancy was amazing! I needed to upgrade my unit and she got me done in less than 5 mins showed me the new unit and help me get my stuff to the bigger one! Awesome customer service at this location!
Such a great experience here at public storage on burns rd, thank you Nancy for everything. You helped me above and beyond. I appreciate you.
Nancy was very excellent helping me check in and very knowledgeable about the whole process 5 star check in treatment all the way
Nancy was so helpful and kind. I had a great experience with her in the office. Thank you!!
Nancy did a wonderful job, she was very informative and knew what she was talking about
Nancy was very helpful
Nancy was very helpful with helping with the erental for 23223 great customer service
I had a wonderful experience. Nancy was extremely helpful and gave impeccable customer service. I highly recommend this location based on her service.
Great experience with Nancy Very helpful with finding the correct size Unit
Did a great job. Nancy is the best!
Just rented my storage unit and have in the past. This time around o was helped by Nancy at the burns location and she was great and very helpful. Thank you Nancy !
Nancy is the best. Great at customer service. Best.
Nancy gave a great service and attention.
Super friendly! Nancy was so helpful
Fantastic customer service !
Today I came to public storage to rent a unit a lady by the name of nancy she was absolutely wonderful and gave exceptional service she had me in and out and made the process super easy thank you to the public storage team
Nancy was amazing helpful intelligent professional
Nancy gave me awesome customer and was very informative.
I have to admit, I was initially hesitant to use a name-brand storage unit for my needs, but I'm so glad I gave Public Storage a try, specifically this location! From my first phone conversation with Nancy to my visit to view the unit, she was absolutely fantastic! Friendly, patient, and she took the time to answer all of my questions (and I had a lot of them!). The rental process was super easy and quick, and it felt like I was doing business with a friend. Nancy treated me like a person, not just a customer, and I truly appreciated that! If you're in need of a storage unit, I highly recommend checking out this location. You won't be disappointed! Fair price. Great location. And Nancy work's there! What more could one ask for?
Nancy is great!
Nancy great customer service
Nancy was very helpful and a pleasure to deal with.
Nancy had wonderful customer service and helped me out a lot!
It is an absolute pleasure using this facility. Great, clean, safe location. Nancy was so nice and accommodating when I went into the office to ask a couple questions. So easy to use this facility, as you can set everything up on your phone.
Absolutely wonderful experience. Came in and had an issue and Ms. Nancy helped me! Super clean!!
Very helpful and explained things thoroughly. Ver nice customer service.
Helpful, Professional and Polite. Thank you
Just walked in amd Nancy had me in a storage unitnin 20 mins! Awesome customer service
Great customer service with nancy. Very sweet lady
Nancy was so helpful, definitely recommend :)
Natalie and Nancy were a blessing to deal with all my confusion
5 star service from NANCY!!! Great communication and patience during our call. She walked me through all the steps in securing my reservation and was very knowledgable in everything. Thank you so much NANCY
Excellent smooth service by Nancy.thanks
Nancy was wonderful and accommodating. Would highly recommend!!
Nancy was so helpful for this transaction
Nancy was very nice and extremely helpful, walked me through the whole process and explained everything. Would highly recommend public storage on burns road.
Nancy was extremely helpful and such a blessing too deal with I would high recommended using this public storage!
Nancy was amazing, made my experience so easy! She accommodated more than I could’ve hoped! Thank you Nancy!
Thank you Nancy, moving things can be really difficult and very daunting, but once I arrive at the storage facility expected it to get worse... it's just never easy for me. But I ran into Nancy at public storage, she is so kind and welcoming and most importantly very informative about the facility and the app set-up. That made my day better and I like and really appreciate the way she represented herself and Publix storage.
Nancy explained everything I needed to know about my storage. Excellent customer service
Great experience! Nancy had great customer service!
If I could leave Nancy a million star review I would. I have never dealt with a more professional person in my life. Down to earth and was just awesome. She explained everything to us and showed us around even with a Knee replacement. If you are looking for a clean and safe place this is the place and the person to deal with. Thank you Nancy. You should get a raise for what she does for her customers.
Just rented a unit with Nancy. I had a great experience with her. she was very helpful in processing us. Will definitely recommend this site to others.
I love working with Nancy she's always smiling and helpful
Nancy and Marissa were great. Very patient
I’ve been w/Public Storage 4151 for over 20 years & they are the BEST!! Even though personnel has changed through the years, I have always appreciated the friendliness & accommodating staff on this Burns Rd. location. I especially am very pleased & grateful for Nancy who has always had my back & let me know what is happening. Kudos to her…..she deserves to be recognized👍
Nancy and Marissa are rockstars
Nancy took care of getting us setup.great costumer service
Nancy was wonderful to work with and the space is clean and easy to access!
Marisa was so helpful. She provided outstanding service. She was a breath of fresh air to know she could do her job exceptional. Thank you so much!!
Delightful help and cheerful attitude
Nancy was very helpful and clearly explained everything to us.
Nancy was very helpful and gave great customer service
Nancy was so helpful and walked us through everything with our rental! She was great!
Nancy Marissa was great made the movin in a breeze
Very nice person Nancy a d helpful.
Nancy was the best and took care of everything promptly.
Amazing service. Nancy was great to work. Very knowledgeable. Always smiling 😃
Nancy & Marissa were so accommodating! God bless their heart <3 Top tier professionals and strive to satisfy their customer needs. They went out of their way to find what I was looking for at the same price when it was not available. I love you guys, thank you so much!
Nancy was very helpful getting me set up and knowledgeable about all of your services.
Great experience with Nancy.
Nancy and Marissa at location 4151 were extremely accommodating and made sure my experience was top notch! A big thanks! Highly recommend!
Nancy has made my move so quick she was extremely helpful and personable and I’m so appreciative! Thank you Nancy!
Nancy was very professional and helpful. Made my rental experience 5 star.
Nancy was fantastic and awesomely helpful! Much props to her and her service 😁
Nancy was a great help today! She explained everything thoroughly and it was a pleasant experience!
Nancy was very friendly and easy to work with. She was helpful.
I am really pleased and impressed by the professional way Nancy the manager called me upon seeing my reservation on line. She then greeted me with a very upbeat attitude at the office and took me to the unit I had reserved so I can make sure it fit my needs. Upon arriving back later, once I made my decision to definitively rent a unit, her coworker processed my paperwork, helped me to set up the app on my phone, answered any other questions I had, making the final steps easy. I appreciate both of their pleasant attitudes and that I was treated with respect
Nancy was great
Very friendly and helpful
Very convenient location and clean property. Nancy was a big help in getting my unit set up!
Nancy was super helpful, and she was very patient and cheerful. Really appreciated her professionalism.
Nancy was so helpful and knowledgeable in helping me choose a unit to rent. She has excellent customer service skills. I am very pleased with my choice to rent here on 4151 Burns Rd
Ms.Nancy give great fast service today and help with a better piece. For us walk in for on the spot help
Nancy was help and started to help me rent a unit mt angel
Facility is clean and kept up very well. Marissa was wonderful and really helped to make our experience great. She was knowledgeable, friendly, and helped make us feel comfortable renting a storage unit there. Would definitely recommend.
Nancy at the front desk was excellent to work with. A fantastic experience!
Nancy gave us amazing costumer service, answered all our questions and was very helpful.
Marissa helped me so much I can’t thank her enough. She was so amazing she walked me over to my unit and showed me where everything was thanks so much.
Marissa was extremely helpful and helped me find a unit on short notice thank you highly recommend this location 👍
Marissa is so amazing and helpful wouldn't of been able to do it without her help
Marissa was so helpful she help me fine the right unit a the right price, I didn’t have a reservation but she help me Thank you
Janae was amazing. Absolutely incredible. Thank you!
Marissa is amazing at her job an great customer service
Marissa is great help
Marisa was wonderful and made the process so quick and easy!
Marissa very friendly helpful and made this expierence easy
Marissa does her job amazingly she was the only one to be able to help me out since the last few times the lady's couldn't help me thank you Marissa you was soo helpful
Marissa was awesome. Very helpful and professional.
Marissa is the greatest an was such a pleasure with helping me with my rental an made it super easy
Thank you marissa Courteous extremely helpful and fine is the proper size unit at any questions she on a scale of 1 to 10 I would actually give her a 12 I feel safe with my stuff here and you need more employees like her Joe Emanuele
Marissa was so helpful with my rental made it super easy and quick
Nancy is so friendly and knowledgeable!
I worked with Nancy today. She was very knowledgeable and friendly. I found her to be helpful and gave good advice. She showed us the property and the unit. Everything was clean and well maintained. She also showed us how secure the property is as well. I couldn’t imagine having a better representative for a business!
Marissa was very helpful been trying to find a unit for the last three days and she made if super quick and easy
This facility is very clean and feels very safe! Marissa in the front office was very friendly and helpful!
Marissa was so helpful she met me here one hour before they closed help me out got me situated before the hurricane hit I love Marissa great employee
Nancy gave great customer service, help me with my storage needs
Marissa was so helpful I will definitely recommend friends and family to come to her since she knows her stuff definitely deserve a raise
Miss Nancy is very help and knowledgeable of all the storage spaces on the property. One of the main reason I choose the property is because of her customer service... Dex B
Nancy was amazing! Thank You for all of the help!!
Nancy was professional, friendly, and made my experience pleasant. 5 stars for sure!
Nancy has great customer service. She was very helpful and answered all of my questions.
Nancy was wonderful! What a great experience!! Thank you!!!
Nancy and Marissa were 100% awesome to work with. Best customer service ever!
Macy and Marissa was absolutely wonderful!!!!!!!! They were both a joy!!!!!!
Nancy was so helpful every step of the way. She is a great asset to you company.
Excellent customer service! Nancy is a great representative for public Storage
Nancy was Awesome great customer service!!!
Nancy was very helpful and sweet. And made everything so accommodating. She honestly is the best worker and performs her job at top notch. SHE DESERVES A RAISE AND PROMOTION. Thank you so much Nancy! I will be referring all of my family and friends to her and this buissness due to how amazing Nancy was.
Nancy was such a great help with my storage unit rental. Excellent and friendly service!
Nancy was a great help and walked me through each step.
Nancy was fun and very smart ty
Nancy was special and was so nice to help us she needs a raise. she is so great I wish more people were like her.
Nancy help me with my services I appreciate her thank you !!
Nancy was amazing!!!
Nancy was wonderful to work with! Company needs to find more employees with her demeanor and friendly ness
Nancy was super helpful and made the process painless...highly recommend!!
Marissa was great!!! Thank you. Leah erickson
Thank you Nancy was the greatest and could not have been more knowledgeable. I am a VERY happy customer. Willing to drive a little further for the best customer service !
Thank you Nancy for showing us all of the options we could access, helping find the perfect space, and offering us an amazing service!!
This was my first time going to storage to retrieve something for my boss. I was lost at first. Nancy was outside and greeted me with such kindness and guided me to where I needed to go to get to my storage unit. From the time I got there to the time I left Nancy was was there with a smile and her willingness to help!
Nancy ,Roesha And Janae Wonderful Ladies
Nancy helped good
Marissa was so helpful with getting a space in a fast timing an set uo my app she deserves a huge raise
Nancy assisted me and she perfect , her knowledge of the system is superb and her customer service was excellent
Marissa and Nancy was very helpful and made our move in very easy
Excellent customer service and super friendly. Nancy was my rep.
The reason a chose Public Storage was the way I was greeted by Nancy. Made me feel like the most important customer. I have had 100’s of customer service agents over the years and Nancy sets the standard. I came by today, we actually had fun going through the selection process. Nancy is a GREAT brand ambassador!!! Thank you
Nancy was very helpful. She provided great customer service.
Locks you in at 9pm
Marissa was Great so helpful
Nance was very helpful
Nancy and Marrisa made this a very enjoyable and efficient experience, they both were very funny and welcoming
Nancy was the best. She helped me with a transfer after I realized the space I rented online was not suitable for my needs. She was super helpful! Thank you!
Nancy is great to work with very helpful would recommend her is an asset to your company
Working with Nancy was a pleasure, she was awesome, Thank you Public Storage for a lovely lady.
Nancy is a greaTo To work with need withtHe is aHe is a pleasant
Nancy was very helpful in getting me the storage unit to for my needs in very quick time!
Nancy from Public Storage is wonderful and extremely helpful. From the amazing customer service on the phone to helping me into my unit in minutes. I recommend this location and it’s employees to anyone looking to move!
Nancy really saved the day when my move move got disrupted! She went above and beyond to help me out when my moving truck broke down right outside the office!
That was a great experience they're all special thank you Marissa and Nancy
Nancy was absolutely wonderful! I can’t thank her enough for all her help!
Greatest experience and superior service . Very attentive to all needs . Needs a raise. Nancy was great!
Miss Nancy was a pleasure to deal with and a great talker. God bless.
Miss. Nancy gave the best customer service ☺️
This place is in good hands! Nancy made me feel very comfortable knowing that my belongings will be safe.
For 2 months I searched for the right storage for our things---Public Storage, Burns Rd was it. The ladies are AWESOME!! Ms. Nancy made it easy for us from start to finish- She even made sure I knew how to access the gate through the app. Thank you, thank you
Nancy give up going to the costumer service and get the 2 unit we need grate job thank you for your service the best I see in year try hard to get what you need
Very nice people will go above and beyond to assist you! Will recommend.
Had the absolute pleasure of dealing with Marissa, her customer service was unmatched and the best I have had from a Public Storage employee. Kudos to Marissa!
Nancy was so helpful and did everything possible to help us lower our fees
Very friendly and very helpful. Got everything squared away for me just how I needed. Thanks Nancy!
I highly recommend this location for great customer service! From the time I walked in Ms Marissa was very friendly, polite, and knowledgable, we had an issue with the gate code access app and she worked diligently until she solved the problem. My experience with her was A+ rated and I will definitely recommend this location to everyone I know.
Nancy is the best, great customer service
Marissa was great
Nancy thank you so much for the great experience and being so kind and helpful
They will increase the price without any notification, also the unit sizes are not what they advertised.
Nancy was very delightful and helpful. Great experience 👍.
It’s a pleasure working with Nancy, she help me out so much, walked with me to the unit and explain everything to me, outstanding customer service
Nancy was very polite gave me the correct unit of the wonderful price
Excellent Customer Service! Fast, friendly and great follow up!
Ms Nancy made me feel so welcomed and she was very sweet.
Nancy :)) thank you very much for all the help !! Love it .. and felt very welcome 😀
Nancy was great and helped us find the right unit at the right price. She genuinely enjoys helping people. You guys should give her a raise!
Nancy was great !! Provided superior , prompt, and efficient customer service ! Highly recommend PS due to our great experience with Nancy and all the employees !!!!
Marissa and Nancy are super friendly and willing to help with any questions. The facility is in a good location and is clean. If you're planning on getting a unit here, then reserve online to get the best rate.
Awesome customer service from Nancy and Marissa ! I will recommend everyone to come here !
Nancy was such a big help!
Marissa grat helful
The staff at Public Storage is very friendly and professional. Nancy went out of her way to make us feel welcome and explained everything to us!
Easy process and Janae was awesome to work with!
Miss Nancy was wonderful and so helpful !!! She got me right space at right price. She made sure app was working and i got all information i need!! Made it so simple and with such a helpful nice personality
Marissa was fantastic. Thank you!
Nancy and Marissa were terrific in getting me set up and with getting me the appropriate space at right price. I really appreciate their effort
Marissa was very helpful with my wanting to reduce the size of my storage unit…she offered multiple options as well as taking me out to see them so I could get a visual of the actual unit. She then went back to her office and prepared all of the necessary paperwork needed to make that transfer while I was moving from one unit to another which was awesome as I was crunched for time! She was very thoughtful courteous and had a beautiful smile on throughout the whole process. She is truly an asset do your company.
Great experience, easy process, Marissa was very helpful
Nancy and Marissa gave customer service, great knowledge of the property, found the right unit for the right price, thanks for having these ladies here
Super clean unit and very fast service. Easy in and out. Nancy made the process super simple. Awesome service!
Great customer service from Nancy and Rosha referred me to Nancy location and they was nothing but amazing
Miss Nancy is new best friend. Incredible service and a pretty smile.
Marissa has helped me out she was very Informative and polite
Nancy was amazing, very helpful and knowledgeable of the property, I am a returning customer and glad she was here to help me
Nancy was great, she was very accommodating and helpful with finding the right unit at the right price!
Nancy showed great customer service. Very informative and knowledgeable of the business. Great rental experience.
Marissa is great made it so easy
Nancy for the save in time of need. Excellent customer service!!
Above and beyond customer service by Nancy!!!
I had the best experience with Marissa, she made it so quick an easy. I give her huge props for helping three of us at the same time an still got all three of us done in a timely manner, this girl deserves a huge raise, from how fast she got it all done and what a great personality, and great job.
Nancy was very helpful and got me into the right unit, great customer service
Great and wonderful experience with Janae
Nancy was super helpful. She rocks!
Great customer service from Nancy & Marissa, Great ladies!
Nancy is the best. Professional and courteous.
Nancy is the best,great customer service
Nancy gave great customer service and made my transition very easy.
Nancy was very outgoing and very helpful
Nancy was great and very helpful!! Storage unit is super clean. Easy access.
Mrs. Nancy was very helpful getting into my unit!
Miss Nancy was awesome.
Miss Nancy was fantastic! The best customer service at this location!
Ms Nancy is very nice and helpful and agreat person to have here to help you getting started with my rental.
Clean premises, Awesome prices, and with someone as attentive and helpful as Nancy, there's no going wrong here.
Nancy was sparkling completely helpful. She is the only one to talk to.
Nancy and Marrisa are amazing!
Nancy was absolutely wonderful, she made us feel so comfortable, especially this being our first time. She is a huge asset to the company.
Nancy was helpful.
Nancy and Marissa were AMAZING very professional and polite i will not go any were else for a storage unit
Nancy gave me a excellent customer service. She let me know know everything I need to know. She was very helpful. Thank you for all your help.
Marissa and Nancy were very helpful in finding me the unit I needed. Very professional with great attitudes
Had great customer service from Nancy and Marissa, thank you
Customer service sucks. Units are not clearly marked if you get an inside unit. Might as well not waste your money and go across the street to cube smart.
Nancy was amazing helping me through the process. Awesome!
Excellent customer service! Team work place! Good company!
Worst customer service ever. Horrible rates and size of storage is a joke for what they charge.
Excellent customer service from Nancy. Very clean.
The customer service is terrífic. Nancy and Marissa are great. No better place to store your stuff.
Nancy & Marisa was very generous I went in an didn’t know what size storage space I needed I thank them both.
Nancy was super nice and helpful in getting me set up. Great customer service!
Nancy was a great help, got me into the rigjt unit at a great price thank you Nancy
Nancy was super helpful! She made my storage rental experience very easy. I highly recommend this location.
Nancy was excellent, very helpful!
Nancy was so helpful and such a kind hearted person! Makes this process so much easier and she is definitely a great person to have on the staff, thank you so much Nancy!!!
My unit was much smaller than expected but I talked to Nancy at the front desk and she helped me more than expected! She got me a bigger unit for a very reasonable price. I appreciate Nancy and her hard work! She needs a raise.
I had an amazing experience with property manager Nancy. She made sure I was completely happy with my experience while at this Public Storage location. Move in was very easy and seamless and Nancy ensured I had a seamless move out. Thanks so much for your patience and I definitely recommend this Public Storage.
Nancy is epic. So friendly and helpful. She went the extra mile. Definitely satisfied.
All went excellent 👌 I really recommend this place
Nancy gave me great customer service , she helped me find my reservation and the right unit at the right price, thank you public storage for hiring great people
Nancy was extremely helpful for us and VERY professional!!! It was a pleasure working with her. I’ll be glad to recommend her to my friends as she is an asset to Public Storage!
Nancy provided exemplary service. Check in quick and fun. She is absolutely hilarious. Loved her energy.
Jeanae was very pleasant on the phone when I first called she told me exactly what I needed to do I set up an appointment she was very courteous thorough and very easy to work with. She showed me to my unit assisted me to buy extra boxes and I have everything I need when I was working I was a sales manager. I can tell you she’s extremely good employee. I would highly recommend her thank you
Nancy did an exceptional job and found the right unit for me
Nancy is the Best!!!! Alway willing to Help in any way!!
Namcy was great help...wonderful experience
used this location on two different occasions, both experiences were great. the manager, sharon and her two assistants (kit?) are very helpful. just rented another storage unit. this is my third time renting here. james assisted me with this rental. marissa also helped as well. james went above & beyond with my rental.thanks
Nancy was awesome. Her customer service was great. Definitely recommend Public Storage and please see Nancy for the best service.
Nancy was very helpful with helping me with getting the right unit , it was a pleasure working with her
Miss Nancy and Marissa were excellent in providing me professional service in obtaining a storage unit. It was very short notice and they happen to have exactly what I needed at the time. They both exceeded my expectations.
Marissa was so helpful with helping me get a space for my belongings she had amazing customer service
Extremely helpful and professional, Ms Nancy was able to find me the perfect space, help with the insurance and move in, and set everything up for me.
Nancy was very helpful. She a superstar
Nancy did a great job helping us finding the right storage unit with the best price!
Nancy was wonderful to work with.
Nancy was very patient and worked hard until I was active. Knowledgeable about her job.
Janae was great!!!
Super friendly and helpful customer service!! Janae and Nancy were friendly and sweet! Clean facilities. Highly recommend!
Nancy was so helpful in setting up our new account and showing us how to get into our new storage area. Thank you Nancy!
Nancy & Dana gave us great service
Really really enjoyed my onboarding experience with Public Storage in Palm Beach Gardens. This was my very first time getting a storage unit and the Management team here was superb in assisting me renting and informing me of all the details that come with renting! The Manager Nancy was great in directing me to my unit and showing how the building works. Great time her 👍🏾👍🏾👍🏾
Ms.Nancy was very pleasant and professional and very helpful.
Nancy and Dana gave great customer service, help find the right unit at the right price
Marissa was very kind and knowledgeable. Had all the answers to my questions!
One of the cleanest and best operated storage places that I have been to and I would highly recommend it.
Nancy is so amazing. Super sweet and really helpful. She helped and the process was smooth and easy. Great place to rent a storage
NANCY NANCY NANCY what a friendly vibe she was absolutely fantastic. Thank you for having her.
The service was delightful and very easy had a wonderful experience and property manager was perfect sweet very caring Nancy thank you for the experience
Nancy is the Best! Great customer service skills. Give her a raise!
Nancy gave great customer service
Nancy was excellent! Very informative & helpful!!!!!
Nancy was the best! We were in and out of there in less than 15 minutes. Super easy and we’ll definitely be back here. I recommend Nancy, she was seriously the sweetest in getting us all set up!
Great customer service by Nancy
Nancy was great. Made the whole process simple and real quick!
Ms Nancy was amazing. Great help, great service loved her
Nancy was fantastic, excellent customer service!!!
The Sweet Women I Went To Earlyer (Nancy) Was Amazing She really Help Me Get Into A Storage she was Very sweet Lol But she Really Help Me Out Alot And It Was Last Min But She Was Willing To Still Help Me get My Stuff Into Storage Thank God For Her 🥰🥰
Me. Nancy was very patient and pleasant while helping me doing my first storage unit
Nancy was so helpful and knowledgeable for the two units that I leased. Excellent customer service!
Nancy was fantastic! She was incredibly helpful and walked me through every phase of the storage app and helped me with the entire sign-up process. The facility is incredibly clean and we could not be happier with our experience! I would highly recommend this fabulous facility!
We were able to sign up for same day rental move in date and Nancy was helpful and kind. She even instructed me on how to download, log into the app and access my information. The unit was clean and easily accessible.
Amazing service. Nancy went above and beyond to helped me find a unit that would work for a last minute move where everything went sideways. She noticed I was having a tough time and made the process very easy and followed up with me in to make sure everything went ok. Great customer service.
Miss Nancy was very helpful and insightful on the things we needed, very friendly staff, and clean surroundings
Nancy is so helpful! Fantastic customer experience Thank you!
Nancy is Amazing, and so very helpful!!!! This is our third unit at this facility, and she makes the process so easy!!!! Keep up the good work.
Nancy is fantastic great to work so easy process with her she treat you like a family
Nancy was terrific! Patient and knowledgeable. Thank you Nancy!
This was a pleasant experience. Ms.Nancy went above and beyond to help us with our reservation..
Nancy was extremely helpful in finding a unit.
Nancy is a blessing. She worked with me and helped my solve my storage problems. She made the process so easy…. Love Her!
Great place, great service
Nancy was amazing, competent and very friendly!
Nancy was very helpful and made sure to get me into a unit that was best suited for me.
Nancy was very helpful in finding me the perfect space. Extremely kind and knowledgeable.
Nancy and Chris was very helpful with my welcome and great customer service
Nancy was extremely helpful.
Nancy was very professional, courteous and funny!!
Nancy found right unit for right price
Mrs. Nancy was pleasant, professional and helpful during our storage purchase.
Nancy was super helpful
Mrs Nacy was very helpful and was very wonderful
Nancy was awesome very helpful in helping me move in and answering any questions I had. She was reassuring and professional . I highly recommend public storage and Nancy
Absolutely wonderful staff - Nancy was so accommodating and helpful… Also the prices unbeatable! Would come again because of Nancy’s help and professionalism!!!
Nancy was sooooo helpful and such a lovely person, highly recommend.
Nancy is extremely friendly and very helpful. If you need any storage needs go see her.
Nancy was wonderful and most efficient the most helpful person I have met in years.
Miss Nancy was super helpful with allowing me to finish my reset yay her property for a different location. She’s a life saver!! 😃😃😃
Nancy was extremely helpful. She was wonderful! She made our move in experience wonderful!
Nancy was very helpful and great customer service, thank you for Nancy very clean facility smells good restrooms are clean no trash on the ground no trash in the units a1
Nancy went above and beyond to help me out! She is an angel!!!
Nancy was very helpful and great customer service
Nancy help me download the app and help me greatly, great customer service
Nancy was most helpful person I have come across in a long time. I only wish there were people in the world that I come in contact with like her. Best place to store what ever you need to and hopefully you will be lucky enough to have Nancy wait on you!!!!!!!!!!
This place is great! Everything is so organized and clean and made moving easy for my mom and I. Nancy helped us out and made everything that much easier. She recommended the perfect unit size for us at the perfect price. Great place, great staff.
Good job nancy
Service was great. Nancy was very friendly & will take good care of you. Answered all my questions & showed me around & how to use locks.
I had the stress of having to move last minute. I am glad I ventured into the public storage office. It was clean, nice and tidy. Only to be greeted by the cheerful and quick witted Nancy. Nancy, thank you for making our experience so stress free.
I just got off the phone with Nancy who was able to walk me through the process of adding an authorized person to access my storage unit while I'm out of town and also clearly explained some billing questions I had regarding my account. I appreciate the calm, positive attitude and answers to my questions and have always felt secure having things stored at this location. Thanks / kp
nancy was so helpful downloading the app and my access code.
We have 5 units at this location and Nancy has been an asset and so helpful each time we rented a new one!! She is very pleasant and friendly to be around; always a smile on her face!! The place is clean and feels safe and it was beyond a positive experience!
Nancy helped me with downloading this app and was extremely professional with my new account and move in. She is a blessing to Public Storage.
Nancy was very helpful with getting my appt down loaded and great customer service
Nancy was the best, Friendly and she helped my log on to my phone all i needed to start my rental. Her work ethic and care and concern really shows. We need more like her!!!!
Honestly, picking a storage unit to store my personal possessions could have been overwhelming… Nancy made it so comforting and reassuring and easy!! The place is clean and felt safe and it was beyond a positive experience. Great place and even better person!!!!!
Nancy made my move in very easy, she is the best
Nancy made my check fast and friendly..Explained the procedures thoroughly..
Nancy was Amazing, helped fix our problem with great PATIENCE!!!
Nancy was fantastic...a total professional...very kind, patient and helpful. Great experience!!!
Nancy has great customer service skills. Love her!
Nancy provided awesome customer service! Thank you!!
Excellent service from Nancy, she was very helpful and got me my unit quickly.
Dana was awesome. Very helpful getting me space and downloading app. Very knowledgeable.
Exceptional service from Dana...thanks
I want to thank nancy and courteney with helping me down liad my app and nacy Getting me the right unit great customer service
Nancy in the leasing office is very helpful & showed me the perfect unit for my needs.
Fast and easy! Nancy was a pleasure to work with.
Nancy was a pleasure to work with. She spent time showing me how the new app works and made sure I understood how the new gate system works. It is so nice to experience exceptional customer service.
Great quick service! Nancy was great!
Nancy helped us with our unit - her customer service was excellent! thank you!!
Nancy found my stuff on property and save it for me thank you 😘 nancy
Great experience with Nancy! She was very accommodating and helped me move into my space!
Nancy was excellent!!! She walked me through every step and made me feel comfortable with my choice of product.
I went there today to open a new account and rent a storage unit. Nancy was amazing!! She made the whole experience so easy and spent a lot of time to help me through the process. Nancy went above and beyond!! I recommend the Burns Road Public Storage and look for Nancy. She will definitely help you with all your storage needs.
Thank you Nancy 😊💓 The consideration and kindness you showed was a tribute to the person that was smart enough to hire you in the 1st place.
Nancy at Burns Rd Location helped me tremendously. She went out of her way to make our rental smooth and seamless. I am so thankful for her hard work and the convenient location of Public Storage!
Nancy is great and very helpful with my erental!
Nancy was extremely knowledgeable about the whole process. Pleasant and kind. So glad I chose this Public Storage site during a difficult transition
Nancy was extremely helpful!
Great service. Very happy. Good prices. Nancy is great!!
Nancy was a pleasure to work with and very helpful
Thank you Mary. Very easy
Ms. Nancy was extremely helpful and made moving much easier for me.
Nancy was very helpful and very kind, she help me find the right unit I needed
Nancy was the best and most helpful at this location
Dana was so great and had so much patience with me am glad I came here
Great Service !!
Great fast service!
Latycha helped me inspect the two units we have booked for our household items as we move back to Florida from Connecticut. Although she was filling in for someone she knew the facility well and more important the processes needed to exchange one of our units to a larger one. She made a complex situation simple and easy. The facility is clean, safe and easy to access. The whole staff has been excellent to work with.
Mr. Dana was excelente with his service ! Answered all my questions with out hesitation and great actitud ! Great service . Great person ! My storage unit was nice and clean ! Thanks Mr Dana for your help ! BF
Excellent service. By Dana. Very impressed Great service
Dana was very professional and helpful with every question we had.
I am giving this five star solely on the attitude, stewardship, and excellent customer service i received from Brooke who works the front desk here. She went above and beyond to help me after the corporate answering service made a mistake on what i needed. She was very helpful and knowledgeable about what she is doing here, and in my opinion public storage should be proud that they have such a great employee. Thank you for your help and commitment to customer satisfaction Brooke.
Hired a moving company to help me move my things. I show up to the facility and neither the app or gate code work. Complete nightmare and cost me a lot of money to reschedule this all for tmw! Now I have to pay additional fees since I can’t move on time and have to rent the truck for another day and pay movers for another day!!!! Ridiculous do NOT use!
Meka was a nice helpful young lady she been helping me along with this process for the last couple days. Go check meka and thank you young lady.
Let's just say they have a excellent sweet honest young lady name meka that works there she went above and beyond to help me out even after i rent the unit i need help taking something out my car this young lady help me with no problem. I highly recommend her when you go there.
Super fantastic service!!
Chantelle provided me excellent customer service and got me sign up with the app and showed me how to navigate it
Chantelle, was remarkable in helping me to set up all my information online, in order to get started with my storage. She was also very patient while navigating through the storage app. Overall very good customer service
Great customer service from Chantelle !
Shantelle made sure I understood vacate procedure and the property is super clean
My experience at this public storage location was amazing. With the help of the friendly front desk clerk Chantelle.M ,I was able to secure a unit with no hassle. The Property is clean and very accessible.
Chantelle At The Front Desk Is Great!!!! The Storage Rooms Are Clean ! Definitely Recommend This Public Storage!!!
Went to public storage to get a unit and a sweet young lady name Mercedes help find what I needed help me every step from the box to the unit she is very good at what she does keep up the good work god has big plan for you with this company in a higher position
The staff there was great. The lady Mercedes, she was very helpful. She answered all my questions. Great service great personality great attitude. Highly recommended.
Nice clean place Mercedes was very respectful and helpful very professional
Chantelle provide excellent customer service
Shantel's customer service was top notch A1.. She helped me figure out a solution to my problem with total clarity. Her customer service was on point. I def recommend this location because of her. Thank you Shantel!!!
Came in Saturday to inquire about prices and unit sizes and the young lady Mercedes was very helpful in every way. Very professional and understanding. She explained everything in a way I will understand. Great service great personality great attitude.
Public Storage was quick and easy to sign a lease and get going. Mercedes was very charming and helpful
From the moment we came until the moment we left Mercedes provided excellent customer service answering a plethora of questions always a friendly demeanor and upbeat attitude. This is THE location to definitely rent a storage unit from!! Very great salesperson and a valuable asset to Public Storage, I can't wait to see her friendly smiling face again!!
Brooke is awesome and so nice! Great, clean, storage area with very friendly staff.
The best customer service experience. The girls there are efficient, quick and respect customers time.
Its a nice storage place!
Rented a new unit. Brooke was awesome and provide a ton of info.
Chantelle Has Been The Best Customer Service Ive Had Lately!!!! Under Deep Stress Of A Rush Move She Got Me The Perfect Storage Room For A Great Price And I Got It Filled Before The Sun Set To Relieve My Day!!! Ask For Her When You Come In For The Best Service!!!
Brooke was amazing. She helped us find the perfect unit for our needs and made helpful recommendations for keeping our items safe.
Great Service! Asia was terrific help.
Brooke was very helpful! Great deal and easy forms.
Great customer service with a smile! A+ IMO
Went in to see if I left my fishing poles after vacating and Chantelle held them for me ! She kept my life safe
The office staff at this location is very friendly and very helpful. Chantelle kept her eye out for upcoming units in the size I requested as I needed multiple units. All three ladies were extremely well informed as to unit locations and setting up my accounts. They made an always unpleasant moving situation bearable. I would highly recommend this location for the friendly service.
Clean facility with very nice and accommodating staff . Got the first month promo deal
I went in to pay my mom bill and Kathy customer service was awesome. She was so nice and funny I love her personality.
Chantelle & Aaliyah we’re both very helpful with my questions on the phone, and in person. As I was purchasing moving supplies for my client’s home, they pointed out a purchase special that saved my clients money. They had to be careful of the traffic in the building (1 patron at a time), so as I was trying to figure out how to load this big box in my car, they had to let someone else in, and Chantelle came out with my supplies so I didn’t have to wait. She even loaded it in my car for me without my even asking for assistance. Thank you very much!
All the girls were helpful! Brooke, Chantelle and Aaliyah. Made the move simple!
Very Delighted Today By Chantelle And Aaliyah They Have Great Big Smiles And Very Kind Also Helped Me Find The Absolute Perfect Storge Space For Me Thanks You Guys So Much !!! Highly Recommended That You Store Your Things Here🙂
Chantelle and Aaliyah were very great employees and made me feel welcome, love this place
Brooke was fabulous ...my unit was not accessible by moving truck...she with hesitation found another unit and even less expensive than the original unit I had on reserve...Brooke made my day!!!!
Rentes new unit Brooke was very very helpfull and professional thank you so much for your help
A gem of a service tucked away in palm beach gardens. Clean, well maintained facility with exceptional customer service starting from my 1st call with Chrissy. On site, Chrissy provided me with all information I needed to know about the facility, its extra storage products and the renal terms. I am confident in my choice of this location and in the safeguarding of my belongings.
All thanks to you for your help Chrissy, amazing work done at helping me !
Super fast processing and great customer service. They put a smile on my face. Shareka was great.
Service was that was expected
Sharon gives great service
Great professional and courteous service!!!
Chrissy at check in was very helpful and informative. Facility is easy to get in and great shape.
Chrissy was great, always a pleasure to use this place.
Great customer service by Chrissy! She showed me thoroughly about the place and the staffs on filling out the paperwork,! Couldn't be happier and comfortable with this particular branch!
Chrissy was nice and friendly Her customer service was awesome. It was a pleasure
Friendly staff, Chrissy was very professional and accommodating.
Shareke was really easy and pleasant to work with. She answered all of my ridiculous questions and even entertained my silly 9 yr old! She was extremely helpful and made the process a breeze. However, there was an older woman there as well that did not care to engage at all, a little on the unpleasant side. Ask for Shareke!
Shareka was nice ,she help me .
Chrissy was super helpful & made my check in easy & fast!
Me shara & Sharon were awesome great customer service thank you
I love shareka ,she very professional, she took her time with me last week when I came in to rent I look at 5 garage and we also had a very good talk thank you shareka.
Chrissy excellent service ,very happy , thanks
Chrissy is a beautiful young lady who was beyond helpful and her amiability is superb! Thank you for taking your time in getting me settled in my new unit! I look forward to storing with this Public Storage😊
Chrissy answered all of my questions. She is very knowledgeable and very friendly.
Christine was terrific. She was pleasant and professional and made the rental process so easy.
It’s a crime that we vacated the morning of the 1st, and they’re still charging us for the whole month versus a proration. And if that’s not all, they wanted to charge us insurance for the month without having anything to insure. On top of the economic disservice, the person helping us had a poor attitude and mentioned a few times that she wished she would have stayed home.
We love this place. Sharika was SO SO nice! She answered a ton of our questions, was professional and personable! And SOOOOO patient! I'm so glad we finally found a place to for our "stuff" to call "home". Thanks Sharika! <3 <3 <3
The whole experience was quick and efficient. I didn’t know there was a sale going on however, Katherine made sure I received the discount. She was very helpful and a pleasure to do business with.
Chrissy, The customer service representative here is the best , she is super sweet , awesome customer service personality , highly recommended..
Sharon & Christine were super friendly, professional and helpful. The facility is very clean and well maintained. I would definitely recommend this Public Storage location
Thank you Chrissy for all your help with our public storage. Very professional and accommodating
Sharon was amazing she was extremely helpful and went out of her way to help me
Sharon is amazing. She has been great through the roughest time in my Life. Sharon thank you for your patience and understanding in this difficult time.
Chrissy was very helpful and sweet.
Chris made my storage experience easy and enjoyable from start to finish. He helped me find the right unit and even helped me upgrade when I needed more space. Thanks Chris for your time and consideration!!
Ms Sharika She was so nice and she help me to much...Thanks Thanks Thanks
CHRISSY was amazing💜💜💜💜 She is very knowledgeable and helped us with all of our. Needs.
Awesome service and extremely helpful. I am in customer service and was treated great
Chrissy was extremely helpful and wonderful to work with. Highly recommend this Public Storage location.
Christie was incredible helping us
Sharon was pleasant and accommodating
Great service! Very helpful!
I walk in to this location for the first time and Chrissy was on a customer and I observed her to be so positive and energetic. She has such an amazing attitude and customer service. When she helped me, she was just so good to talk to. Explained everything and she makes sure you are taken care of. Chrissy keep up the great work. You will go far in this life. Keep shining.
Christine was extremely professional and understanding of my customer needs. She took the time to introduce me to several options for storage in order to make sure I was completely satisfied. I also have another space in this location and for this second one I immediately considered this same facility, thanks to the professionalism and kindness of its staff. Five stars!!
I had Christine today. She was extreamly helpful, very kind and informative From the moment she answered the phone to help me find what unit would be best for me, to the moment she finalized our unit. She made this whole process so simple and easy! Thankyou!
Clean and employees are very professional
Kat and the folks here have taken good care of me over the years-great clean units and easy in and a easy out.
Excellent customer service! Chrissy welcomed us and was very cordial and accommodating throughout the entire process. She took time to explain everything and answer our questions. She went above and beyond. She was very kind to drive us to our unit and show us our space. This Public Storage location has a great team. Thank you Chrissy for your time! I feel very confident in moving forward with using their services.
Chrissy is wonderful, and very knowledgable. Excellent customer service .
Very professional! Thank you!
Had to get a larger space than the one I currently rent. Shareka was soooooo helpful! Took me out in the golf cart to view options and made it very easy to decide.
Shareka was very professional showing me the options today!
Again shanon was very helpful to me she really has a heart of gold she went out her way to help me and i was so thankful shanon if you see this.. this time around just know i highly Appreciate what you did for me and i hope you truly understand thanks again god bless
Sharon and Kat were very helpful. Excellent customer service.
Kat was very helpful. Very professional,quick, and extremely nice. Property was very clean. Actually the cleanest Public Storage I've been to. Thanks for your help
Kat and Sharon were super helpful..definitely recommend
Good price. Minimal late fees.
Sharon and Kat partners who were very helpful in our storage experience
Sharon and Kat were awesome! They helped us get a great rate! We were moving out and they found us a space we could afford so we moved over instead of moving out!
Helpful, clean, professional.
Kat and Sharon gives us excellent customer service.
I was unable to make in for my reservation date. Everyone there made a great effort to accommodate my situation. Great customer service!
Great customer service and clean facility. Monika was awesome getting me set up with everything. Highly recommend!
The customer service at this location is to die for. Everyone greets and explains everything very clear so you have a full understanding. Mrs. Kat was my Rep and she is wonderful! She helped me at a very low time and my life. The property is well maintained. Sharon who helped her was great as well!
Check in for a storage unit was extremely easy and staff was very helpful. Prices are great too.
Kathryn absolutely went above and beyond to help me with my storage unit needs. She called me to notify me of the updates on the property when the unit I was waiting for became available. Upon arrival to rent the unit, a better deal was available that truly fit my needs. Thank you Kathryn for all of your help and your excellent customer service!!! Definitely 5 star service-very kind and friendly!
Kathy has awesome customer service she was very polite and helpful. Wish everyone was like her
Great service; Sharon did a phenomenal job!!!
Katherine is one of the best. Amazing Customer service skills. She made me feel right at home, Thank you
I was looking all over for a affordable storage and found this public storage on 4151 burns rd. I was acknowledged by Mrs Cat she was so polite and humorous. She help me from the time I step feet in public storage. I’ll definitely be referring family and friends to this location for all they’ moving and storage purposes.
Kat did an amazing job helping me.. She patiently answered all my questions and explained everything thoroughly to me. She is a great asset to your company. The only suggestion that i have is to provide golf cart for prospective customer when looking at units. The place was extremely clean and felt safe. Thank you!
We had a great experience today with Kat at Public Storage. She walked us around the property, explained everything in detail, made sure we understood all the details, and even walked back out to check our gate code with us. This place is kept spotless! From the roads, to the office, and even the unit areas. Thanks Kat!
Amazing!!! Sharon is the best!!!
Don’t Go here!!!! The price is not as advertised! Mandatory insurance fees that jack price up! And they will (F) you as soon as they get the chance!!! Find another spot!!!
Latasha was awesome! Quick check-in, Super Friendly!
service was fantastic and katherine was a saint.
The 4 is because I'm not the 1 paying for it, but the storage room is nice .
Reasonable prices for all your storage needs clean and safe.
They will raise your rent and when their auto pay fails will charge you 20$ fee on top of overpriced units. Units are outside and not air conditioned. Too much of a hassle find somewhere else.
My experience at this location has never been pleasant. Every time I have spoken to someone either over the phone or in person I have been talked down to and given an attitude. Even when I tried to apologize for my own attitude I am hung up on mid sentence. I have dealt with a few different storage companies in my time, but have never had such a negative experience as a whole. Also if you are considering renting a storage unit with this company please be advised that they charge a full months rent on the month one moves out. So if you want to avoid having them steal your money you need to move out on the last day of the month. After all of the negative I have had with Public Storage I will never again give any of my money to this company. There are plenty of other storage companies that understand customer service and will not take my money for time I am not in the unit.
Rented our first unit ever today and it was a great experience. Both women were efficient and were able to accommodate our needs. Very easy & positive experience.
Great staff, Kat was exceptional throughout the renting process! Made sure I had all important information and was a great tour guide of the unit and compound. Came in very handy when I needed a last minute storage solution. Thanks again Kat for being so friendly!
Sharon was a big help!!
Kat and Sharon were very helpful, they showcased multiple units necessary to our needs. They answered all questions and have made a customer out of us. Thanks girls!
Katherine was a HUGE help in getting me set up in my storage unit. I was pressed for time and she got everything taken care of for me.
What does it cost to get an extra key to my lock?
Excellent experience this past weekend renting storage space with Katherine. She was knowledgeable, professional and very attentive. Facility is outstanding. Very pleased with selection of this location. Ruben Ledesma, Jr.
Katherine was very helpful when trying to find our storage unit!
Sharon went above and beyond the call of duty. Truly a great customer experience. Will always recommend her to all. Keep up the great work. Cheers. Chris B.
Katherine is wonderful and pleasant, very helpful with arranging the storage unit.
Thank you Kat (Katerine) for helping me. Great customer service :)
Sharon and the staff were so patient and helpful with my needs. Clean facility as well.
do you store cars indoors
Ikerria was extremely helpful and polite. Thank you
Katherine exelente service
all (or most) good reviews are from those who are active customers. But what happens when you want to leave them? That's when they become unpleasant. I cleaned it all and they won't provide a garbage bin, I had to take it with me (I was on a motorcycle). I vacant the place a day after they took the payment for the month, but wouldn't agree to refund any of it, yes it's the agreement, but there is also common sense and having a sense of a descent business practice. Access to the facility is limited to day time. I live far and when landed had no access to my vehicle, so I had to wait the night and take a taxi in the morning :( There are other places in the area, avoid this one.
Went in today to get a storage unit and Connie was absolutely dynamite. She walked me through every step of the process with a smile on her face. The facility is very clean. I highly recommend this location.
Kat's service was absolutely incredible. she took the time to explain everything to me; showed me the storage units and the sizes. I'm very impressed by her customer service - and would definitely recommend this location because of her amazing customer service.
Great customer service. I booked online and Cat called me to set up a time to come in and see her. She showed me the unit I wanted and was very helpful and answer all my questions. I would highly recommend to a friend or a family member to go see Cat at the Public Storage.
Chrissy was so professional and helpful. She did a great job!
Chrissy was great! She makes renting storage fun and assures the safety of my belongings.
Vary nice and vary helpful, over and above information, for my help.
Chrissy was great and provided excellent customer service!
Very nice facility, clearly well maintained and secure. Moving in was easy and hassle-free. The only downside I can think of is that insurance is required, and it adds $15/month to the rent payment if you use their insurance.
Great customer service! Chrissy was a pleasure to work with!
Sharon and Chrissy are awesome loved their personalities. Very helpful ladies. Also, I got a grear deal!!!!
I recently rented a storage unit here for my company, and I would highly recommend Public Storage. I did some shopping and the rates were competitive. The property is in a really nice neighborhood and the storage unit was clean. Also, Sharon in the office was really helpful. She had everything ready when we got there to make the process as efficient as possible.
Thank you Sharon for going above and beyond! Also, when I needed a smaller unit you moved quickly to get me in my new unit!!! Thank you!
Mrs Kat and Mrs Sharon are amazing women that helped me in the time of need there customer service skills and personalities should be implemented in a lot of people’s daily lives Thanks Mrs Kat and Mrs Sharon for all your help
Chrissy was fantastic!
Sharon and Chrissy were friendly, informed and very patient.
Chrissy was very professional, friendly and helpful.
Chrissy was the best! Took us back, showed us around, gave us lots of info!! Made the whole process super quick and easy.
Chrissy was great to work with
Place raises light rates every 6 months real rip off start at 300 now they're charging me 550. I recommend finding somewhere cheaper or just throw your stuff away
Excellent service from Chrissy. Very friendly and I'll recommended to anyone I run across that needs a storage space.
Quick, easy, and friendly plus a great location.
Chrissy was extremely professional
Very helpful and accommodating!
Great experience. Easy to work with, honest, and understanding. Helped answer all our questions and made storing and moving out a breeze. Friendly staff and had no problems for the entire year we rented a unit. When we picked up our stuff it was clean, AC was used correctly because our stuff did not smell, and our stuff was well protected in their location. Cameras are all around along with proper lighting on property. Will be sure to recommend to friends and family. Thank you!!!
Chrissy was very helpful, accommodating and kind! Clean and quiet space. Thank you!!
Moved out day after next months rent was due, was told regional manager would call to let me know if i had to pay full price or if it was possibility to get pro-rated. Never received a call so I assumed everything was OK and the following month I get a phone call from collections. I paid the fee and will never use this location ever again. And this was the 2nd time I have used it.
Chrissy provided amazing customer service. The facility was well kept and clean.
We enjoy doing business with PublicStorage because of its convenience to our home, its cleanliness, and our favorite employee, Sharon. She makes life easy for us and fun.
Chrissy was fantastic! We ambushed her as the doors opened on a Sunday morning. She was so friendly and professional. We got a tour of the facility and got to pick out the perfect unit for us. Thanks Chrissy and Public Storage!
Highly recommend! Sharon is absolutely wonderful & Cat was truly helpful. - G. Wright
Sharon was so thorough and pleasant to work with. She took us to our unit, showed us how everything works and even gave us extra details on being able to access our unit through the front which makes storing so much more convenient! Fantastic customer service and very clean place as well 🙏 Thanks again Sharon ❤️
Have several units in different locations always a pleasure to do business & great customer service
I recently rented a storage unit w Public Storage for a couple months while I was moving from Palm Beach Gardens to West Palm Beach. The people there were helpful, kind, and accommodating every step of the way. Chrissy at the front desk, I believe she is the manager, went through all the information with me and was very patient with me as I had never rented a storage unit before. She gave me tips on how to store my furniture, she made sure I understood all the paperwork, explained to me the different options, and offered to help whenever necessary. Overall she was just super nice and pleasant to do business with. Definitely recommend, five stars:)
I had a unit here. The whole experience from beginning to end was flawless. Fast, convenient and the customer service was excellent.
Rented new unit Tory was great help and everything was smooth as can be.
Compact but good to visit
Had a unit for about a year, great office with wonderful staff!
They were great
Tori was very pleasant and helpful, as well as being patient and efficient in finding the right unit for my needs .
Chrissy has been wonderful, explaines the prices and sizes of the units. Asked questions to help find the right size. She made the process smooth and easy
It was Sunday, and I needed to get a larger unit, due to movers coming the next day. Tori was there to save the day. She was helpful, and very courteous. I thank her for walking me thru the steps and helped me understand the policy and procedures and the importance of having insurance. Thank you
Rented new unit, very helpful staff
Cat was friendly, helpful, and efficient. She was a pleasure to work with.
Needs to be cleaner.
Sharon was terrific in getting me set up. And the facility is very clean!
I was helped by Sharon when I went to storage place. She was great. Very informative and made sure I understood everything. Very polite. I would definitely recommend my family and friends to go there for storage needs. Sharon is a person I would always want to work with. Public storage is lucky to have her.
Chris/Brooke have excellent customer service and very polite. The facility is spotless and well maintained. I recommend this facility "Highly".
Nice and clean. The staff was on point with everything and helped you until you're satisfied. Price is also reasonable. I would recommend them.
Finally a storage facility that is professional! Chris was professional & explained everything in great detail. Thank you :)
Rented new unit, stage very friendly and knowledgeable. Property nice and clean.
Chrissy was very sweet and knowledgeable, she made our storage experience very pleasant.
I used this storage facility in Fall 2017. I'm a bit late with my review. Everyone in the office was most helpful. I found the premises to be clean & tidy and lit well enough to come and go in the evening. I would absolutely recommend.
We have used the Burns Road Public Storage for more than ten years, and they are consistently courteous, helpful, and always willing to help a customer find the best solutions at the best price. I wouldn't go anywhere else. Their facility is always clean and immaculate.
Sharon and Chris made the whole storage experience so easy.lovely people to work with.an extremely clean and organized facility.i highly recommend it
Belinda is a fantastic employee - so helpful and friendly!! The facility is clean and secure and the rates are the best I found.
Sharon assisted with a level of customer service one would expect to experience in the hospitality business while making the process enjoyable and smooth.
Very helpful and nice
The ladies here are very nice and helpful. The experience getting my unit today was quick and enjoyable. Thank you!
What started out a bit of an unpleasant experience at another location, this location was wonderful!! Sharon made our rental process easy and helped make the day a lot more successful!!
Sharon and Belinda did an excellent job helping me set up my storage unit at this location. They were both very helpful and professional with everything I needed, !!!! Showing the unit, setting up all paper work and answering all my questions. Would recommend them both !!!!!!!
Courteous and professional Lisa and chris
Belinda was awesome. She was very helpful and kind. I am completely satisfied with Belinda and the overall customer service at this location.
Sharon was very professional and help me with all the questions that I had. And I got a great price.
Good customer service Very knowledgabe and courteous
Great service and easy to work with
Sharon made this storage rental process very simple. She was friendly, professional and informative. Everything was clear and up front. This will work great for me while I am waiting to move into our new place.
Nice people! Quick and easy setup and everything is easily accessible!
I have rented multiple storage units from this location. The service is good, as you might expect. Every time I've had an issue they have helped me.
This location has given us the best storage experience by far and we've used various locations in the past. It is spotless and the staff is knowledgeable and fast. Highly recommend this location.
Sharon was incredibly helpful setting this up. The whole setup process was very quick and easy!
Very helpful and clean property.love the service here
Sharon and Chris helped me store my things. Service was great!!
I love that place we have a storage there very easily simple in and out no bulshit
The service and staff are excellent. The facility is clean, the help is very helpful, I recommend it to anyone. I just had the opportunity to interact with the staff again, and the service was excellent! Thanks again.
Friendly staff! Esther and Chris was awesome. I stop by to get information in some units and prices for my moving in december. They were both awesome, knowledgeable and very helpful. They help me with the space that I will be needing to store all my belongings. Space was clean, very neat. I will definitely be storing with this property in december.
Nice employees very helpful and friendly.
Hello, Im going to try this again. I have 1 full bed 2 long dressers a 2 book shelves 4 chair dining room table, and about 30 boxes. What size unit will I need.
Im sorry I just sent what I have in my house, and I accidentally deleted your response. Can u 're send. Thank you.
I have one full size bed and 2 long dressers and a dining room table with 4 chairs, one cabinet and one long tv stand. The rest boxes. What size unit would I need??
Excellent customer service! Thank you Esther and Kristine for helping me with all my questions!
Excellent service.Esther was very helpful and made securing our space easy.Made our day!Highly recommend this location.Welcoming and friendly office staff.
Great Customer Service and took the time to explain the process and answer all of my questions! Thanks Esther
I could not access my unit after the hurricane had passed. Could not reach anyone by phone; only prompts on phone system. Terrible
Great service from Kristina and Esther! They are knowledgeable and efficient and were able to find me a unit to suit my needs. This site provides 24 hour security as well.
I visited this Public Storage location (4151 Burns Rd) yesterday. I am preparing for a move and stopped in while visiting from out of town. Chris and Kristine were very so helpful and informative. They answered all of my questions and concerns. I visited a couple of other storage companies yesterday but this was by far the best. I will absolutely use this location in a month or so when I move down here. Very clean and affordable
The customer service was excellent. Kristen made my first storage unit rental easy and quick.
Manny was very professional and took the time to explain all aspects of the storage rental. He guided us to the unit location and was patient as we checked out the space. Very pleasant to have been greeted by a knowledgable and trained service provider.
Manny did a great job handling our rental. This is our second unit at this facility. Would use again
Sharon was a true professional. She showed all the features of the place and security cameras so that I feel safe storing my goods. Property is clean and well kept. I definitely recommend Public Storage to everyone.
Chris and Sharon are great! Chris has a great sense of humor. You enjoy stopping in to pay your fee or ask a question. My outside storage experience and increase in fees not so pleasant. Rust falls from the overhead roof and the pressure washing of building blows debris in the space and all over my items. Very clean, safe outside area and easy access to space.
Manny was awesome! Clean facility, great experience. He funny
Sharon is great!!!very caring and helpful!! Very convenient.
Today, I met an angel named Sharon! So incredibly proficient! So incredibly kind! My daughter's belongings are safe in a sacred place.
Great customer service Sharon help me with all my questions and help me get the right storage . First time using a storage and it was a great experience, Chris was very helpful as well.
Staff is really helpful. Clean facility.
Fast friendly service with Magdalena
Great staff !! Great location never felt that my stuff was unsafe. Definitely will be back if I need another storage unit.
Great facility with good people!
Very friendly and professional.
This facility is so clean and centrally located. The staff is very friendly. Sharon made sure I had everything I needed. She was so patient, professional, and informative. The process was easy and convenient. This is definitely the place to go if you have any storage needs
Going thru a move, went in and spoke with Manny and Sharon to buy boxes and they gave me a great deal with 50 boxes and just paid for 15.
Easy access location but the rude old man that works here would not honor the 50% off the first month since another household member already has a storage there. He smugly said it wont fly because we share an address, albeit two seperate customers! Aside from that, he also would not honor the online pricing So we are going elsewhere! Definitely not worth the rotten customer service. They would rather lose two paying customers, than to honor the online price for the new one.
The staff there is very helpful and accommodating. The facility is kept very clean and secure.
I can't speak for all Public Storage locations but this one has met/exceeded my expectations. I recently relocated to FL and the staff (Sharron/Chris) went above and beyond to help get me settled. If you are looking for a clean and secure storage location with the best staff look no further. You won't be disappointed!
I have revised my review for a couple of reasons. One, I didn't really think anyone cared or gave a moments thought about how I/we felt about the price we pay, the units we use. I was wrong! I received a call from Andrew, concerned about the feedback I left, and why I left it. He was very professional and took the time to hear me out about my concerns. Not only did he fix the issue, but restored my faith in customer service. (something I feel is all but gone) Chris and the staff at the property are also very professional, kind, as well as helpful. I would recommend this facility to anyone, it is clean and safe. Thank you again Andrew for your help.
Manny and Sharon were really attentive to what I was looking for and were willing to go above and beyond for my needs. A great experience and amazing staff!
I was shopping around for a storage unit and stopped by this place. Walked in and was greeted immediately. Customer service was great as Sharon (if I remember correctly) walked me through the whole process. She explained everything well and I was left impressed. I give this place five stars.
The facility is clean, safe and the staff members are very helpful!!!
Friendly helpful staff... Great facility!
It was a very good experience. All of the staff have been kind, professional and respectful. Great communication as well. A special shout out to Sharon, as she showed wonderful patience as I couldn't decide which unit. I ended up with a great unit, in good air conditioning. I also feel my things are safe and under watchful eyes. Thank you all! Holly E.
Great service by Sharon and Rebbeca
Thanks to Sharon for getting to me an important receipt I needed to for my expense report with my company. She told me it would come the next day, but I got it on the same day. Great service! Thank you for going above and beyond!
Omg Chris and Sharon were amazing and helped me out so much today! The service is above and beyond 110% and they were very helpful. Thank you so much I greatly appreciate all your help.
If you plan on renting a unit for long time...public storage is not for you...they will increase the monthly rent by $20 every month. I'm not renting with them anymore due to that
5 star facility and staff.
They always keep it nice and neat. I always see Dolly and Vivian cleaning up.
Dolly was very helpful and place is very clean. I will recommend to friends and family
Dolly and Chris was great help through my moving process. I rented with Public storage before but this location is the best,super clean.I will really recommend this location .
We recently moved and need to put some of our things in storage for a few months. Dolly and Chris are friendly and helpful. I have a very good experience with them. I would highly recommend this facility to anyone.
Excelente servicio, rápido y amable de Dolly. Lugar limpio y organizado, recomiendo este Public Storage
Great service by Chris and Dolly. We've been using public storage at this location and we're very satisfied, they call us before the fee to pay is due which is amazing! We highly recommend this place!!!!
Good customer service from Dolly and Chris 👍🏾
My experience with security was great, and I would definitely recommend anyone I know looking for storage. Dolly and Chris was very friendly and helpful.
Been with them for a year now never missed a payment always on time. Till this month they increased my monthly bill without noctice by an additional 20. Corporate doesnt care about loyalty so i will be changing storage units to a different.company come the first of the month
Great location, friendly and knowledgeable help. Couldn't ask for more
I worked with Chris and Dolly at this location and they were very accommodating fast and efficient couldn't ask for better service
Melissa G was a big help getting me into the storage that fit my needs. I would highly recommend this storage facility.
La atencion al publico es excelente y la lpieza y seguridad le Dan al clients Paz y confianza.Gracias aDolly y Chris por el buen servicio.
Dolly and melissa are a great help. I came in to make a payment they were friendly AMD helpful. The property is nice and clean. Please go here they are the best.
quiero agradecer el servicio de Dolly y Chris en esta oficina , encontre la ayuda que necesitaba, de manera muy eficiente, me Encanto la limpieza de la bodega,. la.facilidad del acceso y que siempre encontre el carrito al la do de la puerta, mi unidad es la no.5127, definitibamente un excelente lugar para dejar sus pertenencias. muchas gracias ,
the experience at this location was great.Dolly and Chris are so friendly.The facility is very clean.Dolly and Chris make my move as easy and cost efficient.I will recommend this location.
Melissa G is awesome!!! She is very accommodating & friendly, asset to your co. Thank you for helping me w my lost keys & replacing my lock...Karen Hunt
El servicio fue muy bueno una seno rita de Colombia me atendió superior bien.yo tengo my storage en otra tienda y pude pagar a tiempo mi cuenta gracias.Dolly y Chris.
Tuve una linda experiencia en esta tienda,Dolly en este lugar es una persona súper profesional.yo recomiendo esta tienda,limpia y muy agradable.dolly te recibe con una sonrisa.gracias PublicStorage.
Great stuff and great customer service,from Dolly and Chris.property and office very clean.That's what I need.I will recommend this location.
We recently moved and needed to put some of our things in storage for a few weeks. Dolly, at the 4151 Burns Road location was very helpful. She got us just what we needed: a climate controlled unit with easy access for loading and unloading. Thanks Dolly!
When my boyfriend and I arrived on the property our first reaction was that it was very secluded and we didn't know what to expect. I met Dolly and Chris and they set all our worries to rest. We were extremely stressed about our move and they made it an absolute treat, and took care of us quite pleasantly. Very respectable and professional employees. We were very happy to rent a space for ourselves. I would definitely recommend this public storage to anyone.
excelente servicio :-)
I had to move my mother out of an apartment in Fl Dolly and Chris at this location was extremely helful and wonderful.the facility was clean and was also in a good area.I will recomended this location thank you Dolly and Chris.
I went to this location to inquire for pricing and I have to say that Dolly, lady that helped me was extremely helpful and detailed with the information she provided. I have not yet decided if I will store, but if I do I will definitely come here.
Dolly's attention was wonderful, made me what I needed calculation so quickly and disposition that made this time to pack a great time, the place was very clean and was very well secured everything. I recommend this place.
I needed to rent a unit at public storage and my experience with this location was awesome,friendly and professional.Thanks to Chris and Dolly.
When I came to this location I was very pleased ,Chris took me around the property and showed me how to access the gate.Chris and Dolly are very nice and extremely helpful.Thank you Chris and Dolly.I will recommend this location.
wonderful place to rent,the staff is always so helpful.Thank you Dolly and Chris.Property very clean I will recommend this public storage.
Dolly was awesome with helping me get another unit. THANKS :)
IM GOING TO BE MOVING NEXT MONTH SO I WENT INTO PUBLIC STORAGE TO GET PRICING.DOLLY & TIARA GREETED ME AS SOON AS I WALKED IN THE DOOR THEY MADE ME FEEL VERY COMFORTABLE I WILL BE RENTING WITH THEM VERY SOON THANKS LADYS
Rente una unidad con esta tienda, el lugar es muy limpio Dolly y Chris son unos ecxelentes trabajadores.gracias public storage yo recomiendo este lugar .
my sperience is perfect.Dolly at this location was very helful also the property was very clean I will recommend this public storageThank Dolly and Chris
I had to move my son out of an apt in FL. Dolly, at the Burns Road location was extremely helpful and wonderful. She helped me figure out the number of boxes I would need and the proper combination of tape/dividers, etc.. The facility was clean and it was also in a good area. Dolly was very careful about ensuring that the facility and my storage area were locked properly. When she walked away from the office, she made sure that the main door was locked. So, I felt comfortable knowing that she and the rest of the team really took their security to heart. I can't say enough positive things about this Public Storage facility. I feel very comfortable leaving my son's belongings there until we can come back to retrieve them. Thanks! Louise J. / NJ
This location is very clean.Chris and Dolly are very nice,Good customer service.I will recomended this location.Thank you Chris and Dolly.
Rebecca was wonderful. She know her stuff so her confidence made me feel like I am in good hand.
Had a really great experience with Dolly. She was very helpful in taking care of everything for me quickly and efficiently. Excellent customer service.
Todo esta muy perfecto Dolly y christ prestan un muy buen customer service.yo lo recomiendo
Dolly is a wonderful attendant and the facility is well maintained
Dolly and chris are very plasent and we allways recomend this place thsnk you.
Came in to rent unit receive great service. From Dolly and Jasmine and trell recommend. to all
For been a long time customer, I am very satisfied with the service you provide in this location, Dolly and Chris are very helpful and they take the time to go over any question I may have. Good customer service and respect. Thank you
Trell and Dolly were fast, friendly, and very helpful. I got all the information I needed explained to me and the unit that fit perfect for my family at an amazing price. I would recommend Public Storage #25816 to anyone needing a great place to secure their belongings!! Thank you guys for making my experience fun and painless! :)
CAME IN TO MAKE A PAYMENT ON MY ACCOUNT AND DOLLY AND JASMIN WAS EAGERED TO HELP ME I WOULD ME WILL RECOMMEND TO ALL
dolly and Isabella were great very clean property .. They both help me to try to find a storage to fit my car parts ....
Donnell was great best customer service I've ever experience also very clean property
Came in today Donnell and Dolly was very helpful also the property was very Clean. If you are in need of storage I would recommend you stop by pb bloc storage.
Very great stay very clean helpfull counter rep. Will be back thanks again keep up the good work. Thanks again dolly and donnell.
Dolly and Daniel were very helpful. Excellent service by both of them. Facilities are very clean!
Dolly and Donnell were very friendly. I booked online so the process was very quick. The unit was clean and ready when I got there.
Great customer service and great value.
the customer service from dolly and cris was very very nice and professional, the storage is very clean and neat i will definitely recomend this public storage
Always very clean and helpful Staff. Dolly the manager and her staff have always been very Cortous and pleasant. Very clean facility. Awesome.
Dolly and Miriam were very attentive and professional.
Dolly/Isabella were both very helpful and made the rental process extremely efficient. I was in a hurry with a lot of other things to take care of that day and I was surprised at how quickly I was able to secure my storage unit and be on my way. The location of the storage facility is easy to access and is kept neat and clean. I would recommend it to other friends and family.
Isabella/Dolly were very professional, thoughtful and considerate to my needs today, by helping me select the right size storage unit for my needs. The owner of this facility should be aware he has two sincere employees who are dedicated to him and there job. Thanks again, Larry G.
Amazing service from a woman named Dolly. She's very informative. And she took care of me with great professionalism and was extremely delightful. Thank you!!!
Dolly is awesome and the place is the cleanest and the best one I have ever been in.
I loved my experience with location. Payments, security, location was excellent!!!
The location is perfect and the facilities are always inmaculate. Ant to make it even better both Dolly and Chris are pros with pesonality to spare. I have been using this type of business from California to Louisiana and now to Florida for the better part of 30 years and this one is the best of all. Highly recomended.
Dolly and Dana were super helpful today! I really appreciate the quick service. The property is very clean and appears safe! I love the fact that the property is gated and has cameras to ensure safety. Thank you for a great experience at Public Storage!
Property was clean, good customer services. i was really pleased. Dolly and Dana were very helpful.
Dolly and chris are very friendly and very helpful
Fast service....Dolly has great smile...Dana was very helpful
I used this facility temporarily when I moved to Florida. The staff was very friendly and helpful. The manager Dolly always had a smile on her face. The facility itself was clean and very secure. I would recommend this place.
This facility is wonderful and the staff is excellent. Kiera was very pleasant and helpful. The entire experience has made moving and storing our belongs less stressful.
I just rented a unit on this facility and it is very clean. Staff, personel dolly and chris were very nice and very helpful as far as giving me information. I really recommend this storage.
Moving has been stressful this time. I heard about this storage company and looked up to compare with others. I felt good after I read a great review. Dolly and Chris made it very easy for me to walk in / out and took care of my needs quickly and efficiently. Thank you.
Short and simple, it was a regular moving day where everything took longer than expected and then faced a 4 car pile up traffic jam on the way to public storage. After talking with Dolly over the phone her and Dana agreed to stay past closing time on a Saturday night to show me my unit and sign the paper work. There extra 20 minutes of understanding made all the difference. Thank you public storage for hiring people that treat customers the way they'd want to be treated and thank you Dolly and Dana
Jasmin and Chris have great customer service the property is clean the pleasure to store things here
Es un excelente cito de bodegas y la atencion es buena y su personal brinda una buena atencion
Dolly and Chris were extremely helpful and worked with us to make our situation work! Would recommend this location to any just ask for Dolly or Chris!!!
Excellent service and cleaniness atmosphere, chris and dolly are excellent customer service rep., I would recomend this place for anyone looking for a storage facility
Here at this facility jasmin and dolly are the best!! Clean place and great service would recommend them to anyone..
Great staff and great service from jasmin dolly
They were very professional and polite jasmine n dolly were great
Awesome service from Dolly and Jasmin
Clean, safe, quick! Filled out a reservation online and went in a few days later. The rest of the leasing process was a breeze.
Dolly was very professional. My second experience with Public Storage, I had originally made a reservation at the Blue Heron Unit. They were so inept that it made dealing with Dolly an absolute joy. Thank you Dolly
Ravi Dolly and Cheryl were awesome. They helped us as much as we needed to find the best prices!!
Dolly, Ravi and Cheryl took all the time we needed to find us the best storage. Place is wonderful and clean! Thanks guys!
Excellent service made it easy I like it thank you Dolly. Ravi and Cheryl
Appreciated being called in reference to my payments. Dolly and Shirley as always are professional,friendly, and helpful. Their employer is blessed to have them. Thank you !! P.S..... Only wish the prices at this location weren't so high. You should reward your long-term customers with a discount as you do to new customers. This will surely be a way of keeping them from changing to a less expensive storage facility. Despite having Dolly and Shirley doing a great job I am considering changing my storage facility for this reason.
Ravi and Chris are very polite and helpful. Wonderful staff and clean place. Dolly was very helpful to my mom who has a storage here too! Very nice!!!
I went to this location to rent a unit spoke with Dolly and I was very impressed with the professionalism the cleanliness and the overall experience Chris Jasmine and Dolly were absolutely spectacular and I would return recommend them highly to anyone thank you very much! I love the five guys even though I'm on a diet..
I just want to let you know that If I ever need storage again I will use Public Storage. You do a really good job of managing the facility. The area is always clean and safe. I appreciate your professionalism. Thank you Dolly and Cris... and always keep that smile.
I have used this storage facility a couple of times and I could not be happier. Dolly and Chris are friendly, helpful, and work to help satisfy all my storage needs. I have a very good experience with them. Thank you very much to Dolly and Chris, for your service and professionalism. I thank and commend for its quality and friendliness. I think that the customer service they offer is what makes this place so great. They are straightforward and they keep it real, and expects the same. He keeps the property extremely clean and secure. I would highly recommend this facility to anyone.
Desde el primer dia que fui a conocer el sitio, Chris fue muy amable y respondio todas mis preguntas. Me encontre con personas que son muy amables, te saludan y te sonrien y te tratan muy bien, Gracias a Dolly y a su equipo de companeros. Las bodegas estan muy limpias y seguras, siempre estan muy bien monitoreadas. Gracias PUBLIC STORAGE 25816. Clara Ruiz La bodega esta ubicada en 4151 Burns Road Palm Beach Gardens Florida 33410 el numero de la propiedad es 25816. Esta es la segunda vez que envio la encuesta por que parece que llego a otra tienda, Nuevamente Gracias DOLLY, CHRIS, MARGIE, ASHLEY.
I visited this public storage recently and was very pleased with the service I received. I've previously rented storage and trucks and was dissatisfied with the treatment and decided not to do any future business with the company. But, I must say this experience by far was the best I've received at Public Storage. The manager that assisted me name was Dolly. She was very professional. Her customer service was so superb that I offered her a job. Of course she declined but I wanted to make sure that management knew how their employees are representing the company. Thank you
I am in the process of moving an need a safe place to store some of the things. Was very happy with what you have to offer. I have not yet rented a storage unit but did buy a large amount of boxes and supplies to get me ready. Dolly was the person that helped me and I am very sure I will rent because of how nice she was and took the time to answer all of my stupid questions.
I am very please with the service I receive in this location. Dolly and Chris are very pleasant people to deal with and very helpful.
The servicios ir a very good
I have rented from this location twice before when it was Southern Self Storage. The location is perfect for me, just a few miles from home. I have an air conditioned storage unit. The building and grounds are always well maintained and safe. I have never had a problem in the past with anything and no problems today when I went back to rent another space. Kiera was my contact today and she was very nice and friendly and she showed me the two units I decided between. All the paperwork for the rental took only a few minutes to fill out and I was on my way. It's also nice having the insurance to cover the personal property that is in storage. I am running a convention and needed a place to store all the donations being sent to me and I was running out of room at home to store all of it. In the past other people who have run the convention have run into problems with insuring the personal property, but I had no problem at all. Mark Roland
I have rented from the previous owner for a number of years. I'm happy to say that the Public Storage management has been just as friendly and effective as in the past. Trisha just helped me reconfigure my space as my needs have changed. All in all it was a pleasant experience.
This is a great facility, the staff is very friendly and was helpful in renting a storage unit. The hallways and grounds were exceptionally clean too.