Public storage on ridgewood in holly hill FL is a complete nightmare. They have a homeless camp right next to the building, there’s people living in the storage units, I was so appalled when I arrived I never went and put my stuff in the unit. Then Upon leaving, I was informed that I cannot get my money back due to no refund on the initial $30 so I paid $50 for the first month and got a $20 refund after not touching the unit at all.
My experience with the storage facility is that the unit is large, the locking mechanism is a little bit of pain to deal with. But thats all not having anyone there at reasonable hours is also a issue 6am to at least 8pm 7 days a week would be nice 👍
Great friendly, knowledgeable service by Lisa and Courtney! Would recommend!
UPDATE: the original post was for Simply Storage which was bought by Public Storage.
This place is a dump! Monthly charges increase ridiculously every year then there are fees on top of that!
I have an outdoor RV space and it’s just awful!
Trash placed under my RV, trash leaned up against it, trash all around it! Yard waste piled all around and gross items such as used feminine products, food wrappers, empty soda cans, etc.
This place is a pig sty! I will be moving my RV as soon as I possibly can! I would NOT recommend.
**UPDATE: The regional office reached out to me and is actively addressing the situation. I appreciate their efforts and sincerely hope that things improve at this facility.**
I called twice on Saturday morning to confirm that my auction-won storage unit was ready for pickup, as I was about to make a 50-mile drive. No one answered the phone, and despite leaving a message, I received no callback. When I arrived, I found out the unit had already been given to someone else. The manager was rude and unhelpful and made no effort to resolve the issue. Adding to the frustration, I still receive notifications from Storage Treasures stating the unit is available. When I asked the manager to see the unit in person to rule out a system error, she refused. This was my first experience with this facility, and it was truly a nightmare. I rarely leave poor reviews, but this experience cost me time, gas money, and caused unnecessary stress. Completely unacceptable.
Easy check in and out! The worker, Ms. Lisa was very kind and attentive! She even made a courtesy call when I accidentally left my lock keys. The employees are very helpful, this is a great storage unit for college students!
Ms Lisa was Friendly and help me today great service
Lisa provide excellent customer service. Move in process was so very easy. Very clean location.
This company is a very dependable! Thank u!
Courtney is wonderful!!! Thank u!
Lisa was fantastic from great customer service, professional and down to earth. She made sure that we had everything we needed and were satisfied with our rental. Thank you Lisa!!! You definitely show what true great customer service is!
RATS INFESTED OUR SHED. I HAD TO THROW AWAY MY MEDICAL EQUIPMENT INCLUDING MASSAGE THERAPY ITEMS WHICH ARE NOT CHEAP. COULD NOT KEEP THEM AS THE RATS HAD CHEWED THEM UP AND MADE NEST.
PEOPLE LIVE HERE AND BATHE HERE AND WHO KNOWS WHAT ELSE.
IT’S DISGUSTING AND NASTY.
MANAGER IS RUDE.
GO ELSEWHERE OR YOU WILL BE SORRY.
Highly recommended!!!Lisa takes really good care of her customers
I was very pleased with the service provided by Lisa. I reserved a storage online. The facility was very clean and secure..
I had to get a storage unit cause I'm moving with my best friend and kids. Lisa was lovely and so helpful. She had respect and compassion for what we were going through even as she was doing it all on her own. They are clean and very well done units that even supply locks. The prices are also affordable and they also have good deals. Will return for future use.
Lisa was very helpful in securing my storage space. Her friendly attitude made my moving event smoother and much easier.
This company is a perfect example of what is wrong with this country. If you are not use to paying for things in advance then expect to pay late fees. They charge you a fee for everything ,
8 days late they cut your lock off and put a lock on your unit to lock you out. Constantly calling you about money if your even 2 days late and if you need to call them then i hope you don’t expect any help . Don’t fall for the free first month or $1 first month. I got a unit on May 21st and i’ve paid over $400 . That’s with the first month being $1. For a small 10x5 unit. So as of right now July 21st I am 3 weeks late , $28 in fees , the cut my lock off and are going to make me purchase another one and they are saying that my unit is fixing to go to auction!
Now i pay them and i still can’t get into my unit until tomorrow sometime because they have to send someone to take the lock off that they put on it.
It’s like getting a car title loan, cash advance, going to a pawnshop but way worse!
Lisa is amazing always goes above and beyond to assist and help out, great storage facility clean and safe. Would highly recommend! Thank you Lisa for being awesome!
I spoke with Lisa this morning. There was a problem with access to my unit on west Granada. Lisa was exceptional. I was expecting this to take forever, but Lisa got right on it and in less than 20 minutes it was resolved. I am very grateful that she was there. We need more people like her, we really do. Thank you so much.
Lisa is wonderful. She was very helpful and patient with me, and her customer service is excellent.
Lisa is awesome! Very helpful and experienced, helped me with what I needed. Thank you!
Although, I did not rent a unit from this location. The manager from this location came to help me out at another location. She was very patient with my circumstances.
Excellent job, thank you Lisa for your service. I appreciate it for your excellent service.
Lisa was very accommodating and helpful she deserves a five-star rating she took her time with us and we have lived here all of our lives and she was very professional
Courtney made process quick and simple. Love the easy access gate app!
Good size space 10X10. Ceilings are VERY high. AC works good And a very pleasant woman helped us when we went in and inquired about the unit
Lisa is amazing!! Super smooth process and super sweet human! Definitely recommend this place and if you can ask for Lisa!
Lisa was very charismatic and knowledgeable. Customer service was excellent.
The staff at this facility is absolutely amazing. Great facility, very clean. Professional and courteous, they took the stress out of what is usually a very stressful situation. Hands down best staff I have ever seen at any establishment.
Out of all the storage places I've rented from this has been the best experience so far of any and all of them. Miss Lisa has been so kind and assertive with any questions or request that my fiancé and and I have had. Always helpful and professional!
Absolutely best by far,
hands down!
Courtney and Lisa have the customer service you wish every business had!
Lisa is awesome and property looks great.
Both Lisa and Courtney have been wonderful these ladies have answered all our questions and always have a beautiful smile to greet us. The place is kept clean and safe. I would highly recommend this location
Lisa provided excellent customer service .She is awesome 😎
Lisa was awesome at helping us get into a storage unit today very happy with the service
Do not rent with these people. I went to the unit. Set up the account online . No lock on the unit. Rat poison in the unit. Smelled of moth balls. Several attempts to resolve the issues. I had to have my bank reverse the charges. Customer no service. Don’t rent here. You have been warned.
Kia was a great help in me getting my storage unit with great professionalism I am happy to know some is dedicated to make her customers deal welcome and informed
Lisa was very helpful with my move in.
Mrs Lisa is a great person and helped me out so much thank you so much
I have been a longtime customer of Public Storage on Granada Blvd in Ormond Beach, which recently became a self-service location. When it was time to vacate my unit, I came to the new S. Yonge St location to speak with a manager, in person. Courtney & Lisa are both were terrific! They were knowledgeable & helped me to arrange for a POD delivery, as well as downsize my unit. Thank you for the 5-star customer service!
I rent at public storage not only once but several times and I usually work with a girl named Lisa she's absolutely wonderful very personable and very knowledgeable I highly recommend not only public storage but the services here at the Ormond Beach store PS if you go there ask for Lisa you will love her
Exceptional service by Lisa! She knew just the right size unit I needed and was kind and knowledgeable! I highly recommend!
Lisa and Courtney were extremely helpful in assisting me with my move in. Thank you ladies
Courtney and Lisa were wonderful! Easy process,make you feel at home!
Lisa was awesome, very helpful!!!
Lisa was superrrrr friendly! Such a huge help, she actually cared you can tell she loves her job! I will be recommending her to everyone!! Give her a raise!
Lisa and Courtney are exceptional!! They go way above and beyond, plus more for all of their customers as they did for us. They exemplify what true customer service should be about cause without them there is no Public Storage. Lisa and Courtney deserves employee of the year awards for the way they conduct themselves during the everyday business operations for the Public Storage Corporation.
Lisa was amazing and the girls as well keep up the great work lady’s love you girls definitely be a returning customer
The girls at Public Storage are great! They were friendly, helpful, and a pleasure to work with!
Lisa provided us exemplary service! She is a class act! Very Professional and she deserves a raise!
Lisa and Courtney are friendly, courteous, and professional. They have an awesome personality and sense of humor and are always willing to help you and work with you. I recommend public storage at 610 n yonge St in Ormond Beach if you are ever in need of storage
Hello, Lisa was very friendly she is the manager very flexible and helpful. Helpful finding me a proper sized Storage unit for my use I think we’re all good thank you
The gal that helped me...Lisa was phenomenal. She was so helpful and informative. She was very knowledgeable about what I would need as far as storage and supplies. She even knew alittle bit about a truck size that I would need to rent. Thank you Lisa! Give her a raise!
We were very pleased with Lisa's service we will definitely recommend our friends and family
Lisa and Courtney were an absolute pleasure to work with. Convenient and clean unit. I would recommend to all my friends and family. 5 stars all the way!!!!!!
These ladies right here are so awesome. I am in a crisis right now and they were so helpful to me ❤️
Great customer service, perfect space for what I needed to store.
The service was immaculent. Lisa and Courtney were such a huge help absolutely took care of everything I needed with ease.they went out of their way to make sure I was taken care off. Thank you so very much for this experience. T Evans
Came in office let Courtney know I had some concerns and her and Josie helped with no hesitation best place to store thanks again to amazing customer service
Lisa showed me around and was awesome at explaining what I needed. I would recommend public storage to anyone who needs to store their belongings.
Lisa is the best!! Wonderful renting experience. Unit is perfect and very clean. So happy I stopped in and rented my new storage unit.
I have 2 units here. It was an easy process to set up online. The ladies in the office are very nice and helpful. Lisa made sure I had everything I needed. I recommend.
Iisa gave 10 star service thank u lisa
Lisa at the South young public storage South Yonge Street and I just wanted to let the company know that Lisa has been tremendously personable helpful and very important to your company
Extremely helpful and polite. I would highly recommend this place
I love the service awesome smile kindness go Lisa... Thank you for your service Lisa
Lisa has been so helpful in getting and maintaining my unit with the switchover from Simply.
Excellent public service....Lisa Irecommend you find others like her
Courtney is impressive.I used to rent with simply years ago.I walked in to see if she had a big unit avail. She didn’t have exactly what I’m looking for but the fact that she remembered my name when I walked in says a lot. Thank you
Lisa was wonderful. And she’s a lot of fun! I highly recommend.
I am posting this review because corporate Public Storage does not want to respond to any of their customer inquiries. I have had my storage locker since August that is approximately four months. One month after getting my storage locker it went from life storage to Public Storage and that is when everything went downhill. They increased the taxes on the storage unit even though the taxes in Daytona Beach went down. As of today I get notification that my storage locker is going to cost me $50 more a month starting January 1. Public Storage customer service is the worst I have ever experienced. Corporate Public Storage never gets back to you and the poor women in the office are over burdened with problems. I’m certainly hoping that corporate Public Storage actually takes the time to look at this review. I think it’s absolutely ridiculous that I haven’t even had my storage unit six months and they’re already increasing it by $50 a month. Hopefully this review will prompt some kind of contact. At this present time I do not recommend Public Storage to anyone.
Thank so much for your help Lisa
Lisa Monique is absolutely fabulous, and lovely, and respectful. I wish I had 10 employees like her. She is what makes companies like public look good every single day...
Lisa & Courtney are a pleasure to work with
Thanks for all your help Lisa
Great facility! Lisa in the office is very helpful and a pleasure to work with! I recommend this facility!
Checked in today with public storage and was able to get help from Lisa who was an absolute delight she was able to make this happen for me without an issues
Thanks Lisa
Courtney and Josh were AMAZING ! This morning, wonderful customer service handled all my needs ! 100% recommend this location !
Great customer service would recommend this location to anyone, Lisa was extremely friendly and helpful and wasted no time helping me find the size unit I needed with no hassle, gave me a tour of the lot and again super friendly and awesome person! Big thumbs up -Brendan S.
Super friendly staff they were very welcoming their internet was down but that did not stop them they still helped me through all of the app showed me around the place made me feel very welcome . Excellent service extremely on point with things even with out internet. Made me feel very welcome!!! Thank you ladies. 🙏 amen
Staff was very helpful Lisa Courtney and Josh were awesome! 5/5 stars!
Horrible customer service. Office door is locked and no associate is ever available during business hours. No phone number to contact. Google business chat available but they don’t respond at all !
Edit: They started out great but forced me to pay for another lock even though I had my own just not with me at the moment a lock was mandatory during checkout. I do not like the fact that they raised the rent while I was there and expected me to just accept that. I moved out. These people have homeless people living in these storage units and they are friends with the lady behind the counter who is magically always somewhere else when you need services. The units are rusted out and molded which will get on your stuff. I thought they were cool but they are just as scammy as the rest. If you need storage dont go here
Miss Lisa was very helpful and very kind. I do recommend seeing her for your storage needs.
Lisa was amazing! Great service and facilities.
Excellent service, helpful and friendly staff. I would give 10 out of 10. Thanks ladies.
Courtney the manager was I feel
Pompous when I informed her that after signing up, I took my vehicle to simply self storage to drop it off at night, no one was available to resolve the issue of being locked out as a new customer. The online code didn’t work. I realized that there were no operating hours on the building anywhere. Called customer service they too were closed. Courtney’s excuse was they don’t post operating hours because thieves will know they are there. I’m like what?! No apology just that. I would give them the 1 star they rate but I like the way the storage is set up and my vehicle is visas from three angles. We will see how it goes as I will wait to post this review on other platforms.
Lisa was wonderful and efficient. Also a pleasure.
CANNOT GET A HOLD OF ANYONE!!!!!
Ms. Lisa was very nice and pleasant she explained everything to me step by step! And made it very easy for me because I was very uneasy about having to get a storage and she made it easy for me!!
She’s was really nice when I came in full of energy
Lisa was very nice and professional. She helped us in purchasing a storage unit and even got in some baby time with my daughter 🙂
Great place for storage. The price is very affordable, the staff is really nice. This is the 2nd time I got a unit here. Lisa helped me out with the paperwork, she was very helpful.
Fast service, easy check in.
When reading the reviews please keep in mind they will ask for you to leave a five star review before handing you the keys to your unit. Basically bribing the customers for reviews. Originally I had left five stars. I vacated my storage unit June 10th but forgot to give a letter of intent to vacate so got charged for July. That's on me, no problem there. The issues started after I called in July to resolve and they reassured me that after the July charge, I'd be set to go. I got charged again in August AND AGAIN in September! Called numerous times and they agreed they accidentally charged me but have yet to refund me. Every time I call I get the run around and the lady on the phone says she's emailed her supervisor but never heard back. We're now in October and they refunded me $198 which doesn't even cover one month on the unit I was charged for ($260). So they've refunded me $198 of the $520 they owe me. Not sure what math they're doing. I called corporate and that was also not very helpful. Again I took the hit for the one month where I didn't leave an intent to vacate but the other two charges should have been refunded to me and we're now in July 2023.
Lisa was extremely helpful and professional during my storage renting process!
Great customer service!! Fast, FRIENDLY and a great value!!
Lisa was AWESOME!! 20 Stars!!
Amazing service.
A lady named Lisa helped me today.
I was running late & got to the office 20 minutes before closing and was still genuinely helped. Lisa stayed overtime to make sure I had a storage unit since I have a flight tomorrow & couldn’t come back later.
Truly kind, Thank you Lisa!!!
Great place, Courtney and Lisa are Awesome.
I recommend this place 💯.
Fast, friendly service when I came to get my new unit. Lisa was friendly, helpful and knowledgeable and a pleasure to work with! Prices are very good, the facility is clean and in good working order, I recommend this business for your storage needs.
Excellent management led me into the appropriate unit I needed prices were very fair no nonsense matter of fact yet very sociable and courteous courteous
Great prices and a friendly staff! Definitely check them out if you need a unit
Couldn’t be more pleased with Lisa she was fabulous and helped with all questions and we was moved in that day!! Thank you so much!
Nice facility, staff was amazing and courteous. Best experience ever renting a storage unit.
I've rented a unit here before for a couple of years and had a very positive experience. So, I decided to rent another unit today. I was greeted with very friendly service, and she helped me get everything taken care of quickly. Thank you Lisa!
I'm definitely not one to leave reviews very often, but I feel compelled by the exemplary performance displayed by Lisa wwho What is the one who helped me when I came In to post this thank you lisa thank you simply self storage for everything
Very easy and fast check in service. Clean units with easy access.
Great customer service clean facility
Very good service and nice staff welcoming you.
Excellent experience and awesome service provided by Lisa!
Lisa was great helping me through my rental. She went out her way to make sure i got what I needed, great service
The service is great and I really like the fact that it is so secure. I live in Wisconsin and having a safe place in Florida for my late aunt's things, until I can come get them, is very important. The only reason for the 4 stars is the account portion of the website. I can't log in and there is no option to start a new account. I need to change my payment method and can't because the site doesn't work. This is not the fault of the on-site staff, they are wonderful.
Mrs Lisa was awesome explained the details and all
Service was absolutely amazing! Lisa was extremely helpful and patient with my college student. She ensured that we were aware of the policies and move out information. She even helped us plan our move out. I would definitely recommend this storage especially to college students who need a clean place to store their things.
Lisa was very helpful and one awesome.
As always great service, great location and convent to daughter's college. This is our 2nd summer (storage) I will continue to utilize Simply each year until graduation! I highly recommend this location!
Lisa was amazing and super helpful, matched the price online and the process was very easy.
Excellent service. Excellent staff. Nice storage units.
Lisa was excellent and very efficient in transferring my unit when I needed it.
Great service. Lisa was super helpful throughout the whole moving and storing process. Would highly recommend if you are looking for somewhere to safely store your things.
Best storage facility in town the ladies were very helpful I definitely appreciate them going above and beyond in helping me at such a short notice for a unit
People were awesome! And very helpful!!
Wonderful place, great staff. Thank you very much.
Seems to be some mice running around the halls and units ...
Lisa was very great with my move in
Lisa was very thorough, helpful, & personable.
Great customer service from
Lisa and Courtney provided excellent customer service. Very nice and clean environment.
Lisa was on point great personality
Very welcoming and answered all my questions and gave great recommendations to protect my things!
Lisa was incredibly friendly and welcoming. Immediately assisted in exactly what I needed. Quick, professional and proficient. Awesome personality!
Clean facility, security cameras on site. Lisa at the front desk was wonderful and answered all of our questions! Great place for a true month to month storage place!
Lisa was super friendly and explained everything in detail. Good location.
Very helpful and friendly. Highly recommend!
The girls were so helpful and the move was a breeze! Definitely recommend!
Lisa was excellent and I'm very pleased with the customer service I recieved! I've used them in the past and they are wonderful!
Have had a unit at this place for about 10 yrs. Prices have skyrocketed. Only real security is the lock on our unit. Main gate is open almost everytime we come. Door to bldg is open. I think someone lives in a unit because I have been there late at night and someone comes out in a BMX bike. Lack of carts and the condition of carts is pathetic for the money paid. We reported a flouresent like the was blinking and on the verge of giving you a seizure. Year later it was still doing it. Finally burned out. I mean there has to be 200 units here so no reason not to be clean and maintained. We are only there because of hassle to move our stuff. Planning on getting out after the first of year because we can no longer afford it.
Lisa and Courtney are amazing and go out of their way to help. The facility is well kept and updated as needed. I've been here for a couple years and have no complaints.
Awesome staff!! Lisa was amazing and helpful!! Great experience!! Rented my unit online it was easy!!
Thank you so much Lisa you were so awesome I really appreciate all your help and talking with you it was awesome you were so down to earth
Great working with Lisa! She made my move much easier and easy to put my stuff away making sure I had a true 10x10 and everything I needed to have my belongings stored!
Great staff, Lisa was extremely helpful and got me a unit quick and easy. She was also very pleasant to be around. Thank you very much.
Was just picking something up from a couple that was using Simply Storage. But from what I had seen from outsider, it was clean and employees were nice
Lisa was very helpful and kind. I would refer this location to anyone looking for extra storage.
Lisa that was working went above and beyond to help me find a new unit and working with the smaller unit that I have. Awesome business and the best employees that truly now the definition of customer service.
Lisa was excellent her service was very helpful and we were in and out in a very reasonable time
Ms. Lisa was such a big help! She made me comfortable at home , and showed me the the exact unit i was asking for while we exchanged laughs! I had a very great experience!
Great service, in and out! Very painless
Lisa was very helpful made my move in very easy.. gave me all my options and customer service was outstanding.. I would definitely recommend them..go see Lisa!!
Lisa was very helpful and wonderful. This is my 4th or 5th time using them.
Perfect customer service from Lisa! She helped my mother and I with finding the best storage for us!
Thank you so much for an extraordinary experience durning Hurricane Ian . Service was top tier.
Very friendly and energetic.
She was also very helpful and informative.
Liked this Storage and absolutely loved the employees Lisa and Courtney !! Best around !!❤️
The employee’s make this storage unit a personal favorite. Courtney and Lisa work in the office and are amazing !!❤️
Great customer service from Lisa.
Great units, prices, and service.
Lisa was able to get me a 10x10 climate controlled unit in the midst of all this hurricane Ian mess when I was running out of hope. Not only did she have a unit available but she was able to get my next month free so I won’t have another payment until December. My house flooded so everything has been super stressful and she just lifted a big weight off of our shoulders. Thank you sooo much Lisa, we appreciate you!!
Simply self storage at Ormond Beach has an amazing customer service. They’re friendly and supper helpful. Check them out!!
Lisa and Courtney were wonderful and very helpful during this process. Lisa helped decide what size unit we needed and chose one that was closest for easy access during moving. I would definitely recommend to anyone!
This is absolutely one of the nicest storage places I have ever dealt with. Lisa was so helpful and kind. I couldn’t recommend it enough.
Lisa and Courtney were extremely helpful. They made the experience of moving so much easier with their knowledge of the units and kindness. It is clean unit in a gated facility.
Great service, great prices and really nice safe gated area for all yo ur storage needs! Lisa and Cortney are the best, they’ve made process so easy !
Super friendly staff. Website was easy to navigate. So happy with my choice to store with them
Excellent customer service, called right away when I place my order for the unit online. Lisa is very professional, the units and site are very clean and secure. Thanks!
Lisa , was Fantastic. Very nice lady.
It was great! Lisa was so helpful.
Simple Self has been absolutely wonderful to work with. The girls up front are always so helpful with everything I've needed!
Great place, Lisa was spectacular in her service streamline service
Prices are to high staff is wonderful
Lisa was amazing best experience!
Nice and friendly staff, extremely helpful.
Awesome hospitality nice and simple
She Lisa she gets you in and out and gets the job done..
Very nice, secure place & very well kept. Upset at the gate lately @ my location with new app not working to open for Android. But I've been there awhile. I'd recommend it.!
Cost was cheaper than other units in the area, the staff was helpful and friendly
Came in and met with Lisa and she was exceptionally knowledgeable and got the unit I needed without any issues. Fantastic experience
Awesome service, quick easy and fast! amazing people who work at the facility.
Courtney the manager is complete garbage. They will over charge you for your rent and promise you they’ll make it right and then never answer their phones.
Very fast and super friendly service. Very informative, Definitely would recommend to family and friends.
Their storage units will cause you mildew if you have any kind of leather type product stored in it... I had to throw away a whole bunch of boots, jackets and vests because of that place..
Absolute amazing customer service! Really bend over backwards to help their patrons. Would rate 10 stars if I could.
Friendly people convenient location and secure.
Lisa was so very helpful! I am very happy with my storage unit.
They made renting a storage unit so easy. Online to reserve and the 10 min to sign papers and out the door! Thanks, Lisa!
Friendly and knowledgeable staff, clean units, gated property.
Lisa was absolutely great! Super friendly and super helpful, would definitely recommend!
Extremely clean. Great staff.
We needed a storage unit quick. Simply self storage came to the rescue. The lady at the desk was wonderful. Very friendly and helpful. The storage unit was clean. I would definitely recommend.
This location is awesome. Lisa was very welcoming and pleasant. She made show me the unit to make show I was good with it and she answered all my questions including ones I didn’t think of. I would recommend this place hands down.
Great Customer Service, friendly staff, and affordable rates!!!
Lisa and Courtney did a great job taking care of my needs today. Friendly and very helpful all around. I’d recommend!
Lisa was super helpful with getting my storage unit I would definitely recommend to anyone looking for a storage unit in the area
The assistant property manager is awesome! She was very nice and helpful with details about how the unit works.😍 I like the place already and very clean.
Lisa was beyond helpful in getting us situated. We really appreciated her sense of humor and patience. Thank you so much.
Great services!!! Great people!!!!
Fabulous service from 2 happy and helpful ladies!
Lisa is absolutely the best! Definitely helped us in a last minute pinch. If she’s not getting recognition for her amazing work she definitely needs it. Can’t rave enough about her!!
So polite ,helpful and understanding! I'll recommend this for sure!
lisa made the experience so wonderful for my husband and i that i’m hoping we never get a bigger apartment just so i can see her every month
Lisa is the absolute best !!!!! Thank you for all of your help !!!!! We love simply self storage !!!!
Very helpful, very nice. Got my unit in less than an hour.
Good place. Good prices. Security gate broken for 2 months, but I don't care. My stuff is inside the building, so this just made it less of a hassle to enter the property for me! Staff is friendly. Month to month no contract and was easy to close account. Zero fees added on the end. Easy pleasant experience. Thank you!
Rented a space for bike week 2022. Coming from out of state, I wanted to ensure I would have the space to park a bike trailer. The manager from the Ormond Beach location was very understanding and helped me through the whole process from picking the right size space to booking the rental. Checking in when we arrived in Florida the manager was once again very helpful and made the check in seamlessly smooth. Thank you sooooo much for your amazing customer service!!!!
Easy online reservation process and Lisa was awesome when checking in. Excellent customer service!!!
The managers are great but the regional manager is a reckless greedy person. My rent was increased by $100.00 over night after renting there for about
2 years never missing or being late on any payments , because He says the new clients are renting at this higher rate... You've got to be kidding me Mr JOHN LEWIS !. (District Manager). I see $50.! And that's pretty steep too , but 100.00 Dollars???? What? Are you serious? What happened to customer loyalty?. I'm sorry. I cannot recommend this COMPANY as a good storage option. STAY CLEAR OF SYMPLY
SELF STORAGE. OR YOU MAY GET A WALLETTE WOUNDING CHEAP SHOT BELOW THE BELT "IN THE WALLETTE "WHEN YOU LEAST SUSPECT ITS COMMING. ...
Great experience!! Super helpful and pleasant!
Friendly staff, clean and secure, priced competitive what else can you ask for.
Lisa is Very hospitable and very professional. Thrilled to be here
Greats service fast and easy 👍🏽… give the service 👍🏽👍🏽 For sure nice and helpful… thank you LB
What a great place ! The staff was so helpful and it was a simple process to get moved in. They were always available to help and assist!
Lisa went above and beyond all expectations and is an assett to your company..
Lisa was amazing!! She showed us all available units and was so patient while we took the time to make our decision! Looking forward to this new business relationship!
Amazing service so friendly and so kind. I will tell all my friends about this place.
Lisa was very helpful. She gave me multiple options and recommendations to find storage that fit my needs. I am very pleased with the deal I received.
excellent and quick service !!
Gated and clean location. No mildew in units. 2nd time renting here. Also the office staff, Lisa, was a pleasure to work with!
Easy and streamlined - very friendly and local folks helping to run the process. You feel like whenever you need to call, you already know the front desk person and they remember you as well.