Public Storage Self-Storage Units at 354 W Granada Blvd, Ormond Beach, FL

Kayla's very helpful ! Great customer service! Thanks 😘

Renting was easy and convenient. Kayla was very helpful and professional. It's also the cleanest facility I've used in the area.

Clean property, Good customer service. Kayla Is very helpful and will go out of her way to help.

TAMMYYYYYYYYY!!!!! OMG I had a situation and Tammy made a difference. She was kind, courteous, and I loved that she smiled and remained pleasant while helping get that "situation" took care of. Thank you Tammy, for all your help. Update... Well, I had some sentimental things of value completely ruined due to a leak from the unit above me. Then, spent over 5 months communicating with their fake insurance policy holder just for them to go completely silent (which is why I say it's a fraudulent insurance company scam they have going on there). Tammy is who made the call to the unit holder above me a month later. The female that's running the grounds there now is who refused to simply give the guy a call. Very poor customer service. TAMMY...you alone get a 5 STAR RATING for being an awesome customer service representative to ALL. Treating and speaking to folks in general (regardless of the title you want to put on a person) how you want to be be treated and spoken to. Be careful people. The most legitimate appearing of businesses out here are still capable of running scams...right in your face. Orange door insurance company is fraudulent. Public storage is aware. When I went in the office to question and complain about their insurance company the lady had nothing to say and immediately took it off. But prior to me questioning the identity of the insurance company the girl would like argue with me about getting the insurance. I was hesitant about it for a reason...not to mention like 17 days after renting the unit I received an email informing me that I was due for it a unit rent increase. NO THANKS

Rachael was awesome

I came by to look at the storage unit I placed on hold / reserved for May 12th. I had a printed confirmation. I walked in the side entrance and nobody was there. I waited for a while at the counter and still nobody. I heard some noise coming from down the hall. I walked down there and there was a movie playing on somebody's cell phone in the men's restroom. I walked out and waited in my truck for another 10 minutes. I called corporate and was put on hold. I then saw a very large lady walking out of the restroom area and plopped down at the counter. I came back in and I mentioned I was waiting over 15 minutes. She/it said she was on her lunch break. I thought - At 4:05 pm in the men's restroom? What is she eating there while watching a movie? Why not put a sign on the door or something? I then asked about seeing the unit that I'm moving in on the 12th. She/It said it was rented yesterday and didn't have another. I said I have a printed reservation. She says that just guarantees the price but doesn't hold it. The website even says it holds it! LSS - run from this nightmare and the jabba the hut working there. Disgusting and rude!

Pretty much everything electronic and online. Very easy. Tammi was great helping to cancel insurance. I am hoping they do not increase rates since I was told they do it every 6 months. The prices are high enough..almost double what they were before the pandemic.

Easy nd clean

Rented a unit. Joe the assistant was very helpful, polite , and advise on what needed. Best customer service I've had in a long time

Location was good but big problem I had was my unit was on second FL all the way in the back of the building. Elevator assess was a big issue. Half the time it didn't work. So I would have to walk all the way to the front to use that elevator to get access to second floor. When I was moving I tried to put a container back in my unit and Elevator was stuck on the second floor again. So I had to leave it on the hand truck . Also the hand trucks Are chained to the wall so can't used them unless you call the office to unlock. Ladies in front office was nice. I had to leave a bike behind had no way of removing it or taking it with me.

I was pleasantly surprised at the cleanliness and security at Public Storage of Ormond Beach. Deborah was so helpful. She showed us the space and explained everything. We were considering another storage company but Deborah was so helpful that we took a unit on the spot. Thank you Deborah.

Visited with family to their storage location the building had a privet gated entrance and exit clean inside the building and out well lighting outside and inside can’t tell about prices since I didn’t interact with shop.

It was a great pleasure to work with Joe New Year’s Eve!!! He Helped me get into a new storage unit and made sure my new unit was clean! He was so nice and patient with me. Thanks Joe!!

How do charge someone more than one month's rent when I informed you I was vacating 5 days into the month. I'll pay for those 5 days but I refuse to pay more than one months rent for 5 days. That's Robbery! If I was considering returning I am not. Now my mom n gma will have to find some where else for all this stuff.

Very professional and customer oriented

Kayla was great!! Very informative! Her professional attitude was a pleasure to deal with. She explained everything clearly and made the rental experience easy. Thanks Kayla!!

Chris took care of myself and husband.He was exceedingly friendly ,professional , informative and gave us top quality service getting the storage unit for our move. Very nice and clean facility. I highly recommend .

Very friendly & efficient service, nice facility, good prices

I always have used Public storage to store my items no matter the situation. This store ( Ormond Beach on Granada Blvd) is new to me but Chris went over and beyond to make sure my wife & I are happy! We got a small storage because it's the only one avaliable but with options to upgrade. Thank you CHRIS FOR TREATING US LIKE FAMILY. 👍🏾

Rachel was awesome! She was very informative and helped me get the storage unit that I needed.

Kayla at Public Storage was so helpful. I had difficulty finding a storage unit but she figured out a solution to my problem. She was sweet and listened to my needs.Vicki also helped me get the rental of my unit finalized. It's so nice to find helpful staff. I'm looking forward to storing my extra items there.

Great Customer Service ; Came in to buy boxes and Staff was very helpful

Public Storage in Ormond Beach on Granada Blvd are wonderful people to deal with and very, very accommodating even, on Easter day... We made quick work of the paperwork necessary to rent a storage unit and look forward to a courteous and informative relationship... *****

Staff is rude and do not care about the customer. They only answer the phone when they feel like it and never return a call when a voicemail is left. They are also never in the office and in over a year there has never been a cart available since they aren’t there to unlock them. Don’t waste money at this location.

Great place. Vickie and Laura were great. They treated me professionally and with respect. They helped to solve my problem quickly. Nice place. Clean. Thanks again Vickie and Laura.

Deborah was extremely helpful I am pleased with public storage I am returning because of the customer service from the entire staff Deborah went above and beyond to represent public storage

Customer service is terrible, they change employees, every week add someone. Their fees are absolutely ridiculous. Then they make you spend $22 on a lack you can't use on anyting else and they don't buy them.

Rented 302 climate control. The unit had one job. Keep my kids Christmas presents safe. It rained Christmas Eve. My unit has a leak soaked the box of a 200.00 gift. This location has no easy features. The hours of access are not conducive if you work late. It's good to have a code to get in but you shouldn't have to use a code to get out. There's a button for the automated doors to open instead of just it opening. They don't have carts for you to use they have them chained to a pole. So you're carrying all your boxes in your arms and then you have to use your elbow to open the slide doors. Then of course there's a elevator button. All of that would be nothing if you had a cart to put all your belongings on, but you don't. I have six calls asking me when I was going to make my first payment and confirm my reservation. But once you become a customer you can't get them to pick up the phone or call you back. It literally have to catch them in the office when they're there in order to get questions answered. I'm going to close out my unit on the 26th. I prepaid for January. I will update this review on how easy or hard it is to get my money back.

My husband and I were not quite sure the size unit we needed and Jai took time to show us different sizes and explain rental details. She is extremely knowledgable and provides great customer service ~ Jai is a remarkable staff member! Our experience was 100% positive and worthy of Five Stars!

Jai is the best, very friendly and extremely helpful. Moving day is very stressful but it doubles when you have to move twice due to a real estate agent’s negligence. Jai eased my stress by helping me find storage solutions for my 10 day delay. Thanks ever so much Jai!

Jai the manager was super friendly and pleasant and helped us get the best deal on a unit and the entire property was very clean and well kept! I definitely recommend the Ormond public storage location.

Jail and the whole team were great from getting us started to finishing up with our unit. Always helpful and nice. Would definitely recommend if you need a place for all that extra stuff!

I want to start by saying thank you to two wonderful ladies for such help as they where I lost my father the one person I had in my life besides my two little boys I was left with alot of things personal of his I worked with him in construction ..during this hard time I'm also in a wide variety of things of the passing of my dad my home first time buyer I been staying with a close friend so between all these things spread out I needed this storage I went through some others and this one by far was just what I needed and after speaking with reservations..Kenneth told me a Vicky would be calling and sure enough I got the call she was so kind and was to make sure she would be there to help me get what I needed ..upon arrive miss .Jai was in office and she picked up on it as if she knew exactly what I needed showed me the unit was so nice it was the most comfortable easy rental I've ever experienced and they way they handled everything was such a kind blessing I felt as if I knew these ladies for a long time ..they are what we need more of when it comes to running a business and dealing with the public I'm so impressed by the way I was treated and they handled everything..these two girls deserve more then a 5 star rating by far ..to whom ever this concerns as there boss you are very lucky to have such wonderful employee s and should be proud and acknowledge to them both for there 💯 percent in work performance and there people skills they are truly what we need more of ..my love to them both .. thank you Jai and Vicky blessing Miss Billiejo Rancourt

Rented a 10x10. But it was far less. Unit was a " L " shaped unit. Hallway then the storage area. Just the worst ever. Save your $ don't go there.!!!!!!

Vickie provided excellent customer service in a timely manner. I couldn't have asked for a better experience.

I came just for prices & I did appreciate Vickie taking time to look at options with me! Very informative and Thank you!

Vickie was amazing!!! She helped my friend pick the perfect boxes for her Christmas toy run!!!!! This is her first run so it really means alot to us!!!

Vickie is amazing. Extremely informative and very helpful. If I could give her 10 stars I would!!

Very helpful and pleasant manager😁 clean and secure. And we got a good deal.

Debra has ALWAYS been extremely helpful and she has a pleasant personality. You guys have a gem in her.

Service above & Beyond ... My opinion- interior needs a fresh coat of paint

Deborah was very helpful and professional. I will continue to use this location. Very pleasant transaction, highly recommend!

Easy online reservation, Debra was very friendly and helpful!

Deborah was just fabulous in helping me navigate the website in order to pay online for my storage unit. She was patient, agreeable and so helpful. You have a great employee in her!!!

Extremely friendly and helpful staff. above and beyond. Honestly had a very positive experience.

Was great served by: Deborah @ property # 08738

I had a situation that required some short term storage space. I contacted Public Storage in Ormond Beach where I live and was dealing with a very pleasant young lady named Nicole. I had a unique situation that required some unique thinking. Nicole came through like a champ and got me out of a bind. She is awsome and I really appreciate her help and highly recommend her for your storage needs.

The pricing is reasonable, and access is convenient off either Orchard St or Granada. Very friendly staff. Centrally located for Ormond Beach.

Very good located , very clean / properly managed facility . Fantastic crew , especially Tracy which is sooo friendly , helpful , informative and willing to make your life as easy as possible . Tracy - Thank you very much for all you have done and for your patience - I know I'm not too easy to deal ;-) .

Deborah provided great customer service and made the process quick and easy.

Never been there

Deborah, was very helpful went I walked up in the store. She explained every to me

Awesome storage place. Tracy was very helpful. I would definitely recommend this place.

I used to love this place! But not anymore. I had an car problems in Georgia and was delayed in wanting to get my things out. I only asked for a 24 hour extension and was told no and I would have to pay a late charge. Even though I called. Not the way to do business. I would not refer them to anyone. I've been using them for years. Never again if they don't make it right.

Deborah was fantastic. Called me as soon as a unit became available. Pleasure to deal with.

Deb provides great service!

Deborah has been the new Manager at the Granada location for several months now and i must say she has been doing an excellent job for all the Public Storage customers at this site. I continually observe that Deborah keeps the place clean and orderly. She treats customers with respect and courtesy and is very knowledgeable about all aspects of the facility. I would highly recommend anyone to rent a storage unit here. I know I am very satisfied as a current customer and plan to continue to rent here for quite some time. 12/30/19 I have been a Public Storage customer at this location for about four years. I would like to compliment Tracy who works at the Granada location. I was in the process of moving from Ormond by the Sea to Holly Hill and required additional storage units as well as a variety of packing items for the big move. Tracy was there to help me facilitate with what was a stressful and close deadline driven move. She eased my stressed, made everything work for me. Tracy is very knowledgeable and very willing to help, and does it all with a smile. I definitely recommend using Public Storage at this location.

If you need a secure,clean, dry, conveniently located and accessible place to store your things...this is the place!!

Deborah was very helpful in answering all my questions regarding renting a storage unit.

Visited this facility over the weekend with a friend and spoke with Deborah. She was friendly, knowledgeable and helpful as could be in answering all our questions.

I love using this storage facility. I get quality nice help from almost each staff member. They have a great system and work with you on your payments with fast and easy service. Communication is key and they communicate in a polite fashion to make sure you are aware of your belongs. Your stuff is in good hands. Great and clean storage's. I definitely will be back !

We rented a storage area from this location a bout 6 months ago to store our daughters belongings while she was out of town for a while. The location was very secure and the gates and code stations operated as they should. The unit itself was clean and well maintained with pest protection in place.Leslie was friendly and helpful when we needed info or help. We used the space for about 3 months. I would recommend this location to my friends and family. Our experience was completely positive. Thanks Leslie!!

Tracy gave excellent help, very fast.

This is the worst location. The pavement at the dock area of the two story bldg might as well not be paved. Your stuff will simply fall off the cart if you try to push the cart on it. The key pad at the gate has been hit and requires you exit your car to enter your pass code. The front office is often times empty if you need to speak with someone. They have homeless people that gather in the dock area that will kind of freak you out as the building you are about to enter is empty. The elevator door will close on your cart if you don’t get in or out quickly enough. That hit usually jars half your stuff off the cart. This last one just pisses me off. 95% of the time I have to walk both floors to find a cart. We’re talking a two or three block walk and they only have one cart in the building. I moved out today. So happy!

Excellent & efficient by Deberah

Selling a home and moving by an early closing date is a very stressful, physically draining and emotionally taxing period in ones life. From start to finish consisted of several days and Tracy went above the call of duty to help me in every way. She stayed in constant contact with me regarding my ever changing storage needs from one unit to three over the course of my long move. If I was running late she waited for me, to make sure that I got the additional spaces that I needed as things changed. Tracy was absolutely a life saver in several instances and I recommend the Granada location to anyone desiring a caring and conscientious representative assisting you with your move. Thank you sooo much Tracy for your kind assistance, you are greatly appreciated and truly deserve 5 Stars. Public Storage should be proud of your level of dedication to it's customers.

Tracy was very helpful and professonal in every way in making our move pleasant , definitely recommend this storage to anyone needing storing.

Tracy is amazing!

Great folks clean safe storage.

Deborah is awesome. She was professional, caring, and so helpful. From the first phone call when she followed up after my online reservation. I have a family emergency and she helped me through the process. I will stay here, and recommend this Public Storage because of her. Please pass along to her supervisors.

Great customer service. Deborah was great at helping us with our 4 storage units while we transitioned into our new home. Thank you!!

Tracy was very nice and helpful. Made everything easy.

Pavel and Caleb make this place great!

Tracy is an excellent representative for your company.

Great staff! Lots of help. Clean place. Gated & safe. Tracy & Deborah are knowledgeable & helpful! 5 star service!

Clean, safe, climate controlled storage. Pleasant and a ccomodating staff, reasonably priced.

Great customer service.

Great customer service from all of the staff. If you are in trouble or cannot make a payment on time they will work with you. Would give a higher rating if possible!!

Great facility, clean and secure. Excellent customer service by Deborah-very efficient and knowledgeable Thank you so much!

Tracy made my experience so easy. She was polite, informative and I want to thank her for a job well done.

Great, except for their reluctance to implement a partial payment for partial months use

Tracy is great, and I'm very happy with my storage unit !!!!!

Tracy was great! Very knowledgeable about the agreement and how everything works when accessing the property. Quick,efficient rental process.

Khaala was very helpful ! It was my first storage unit rental and she did everything plus more . Awesome service !

Thank you Tracy!!! Not only got me a good priced storage bur she also helped me lift some of my heavy things into it! Extremely nice. Clean facility. Great location.

I met with Tracy and she was professional and very pleasant. The facilities are clean and neat, and the location is quiet. Thank you for great customer service!

how much would it cost to store a vehicle there....regular size car

Great customer service provided by Deborah.

Very friendly and helpful staff. Big thank to Deborah

We moved in today, and it has already been an amazing experience! The location is super convenient, and the property is very clean and well maintained. The hidden gems are the ladies in the office (Kelly, Mary, and Brenda). Check-in was easy and pleasant!!

Super easy sign up. And super friendly staff. And very affordable!

Valerie was very sweet and informative when I stopped in to inquire about a storage space. I found her to be very knowledgeable

Valerie was very helpful n she made me feel very comfortable getting a unit

Facility was nice and very clean. Cheri was awesome with answering all of our questions.

Stopped by a few days ago to buy moving supplies. The customer service reps was very helpful, patient, and friendly. Thanks for everything! Will be recommending to others.

Wonderful facility!!!!

I was VERY impressed with the cleanliness and customer service of this location. Cheri was very friendly, helpful, professional and personable. It's a great location for convenience and feeling safe while on the premises, too.

Went into the office a few days ago and was taken care of like a VIP!!! Great customer service and every question was answered perfectly. My family is moving here soon and theres nowhere else we will go to store our stuff!!! Thanks Ormond Beach Public Storage!!

Nice and clean place

Cheri is the best! She is so helpful! Glad you have such great people working for your company! Definitely loved doing business with her!

It has up in price in the last 8 months. I suggest you get climate controlled unit. Most of my stuff Got mold.

Valerie and Tracy were great! Thank you.

Valarie and Cheri were very helpful and informative on renting a unit to us today. They took time to answer all of our questions. Very nice very clean building -I have asthma so this is a very important factor to me. I was very pleased with product and service. Thank you ladies.

We needed a spot fast and they got us in same day. Very easy to work with.

I don’t recommend them due to interviewing with Caleb. Very shady fella so I wouldn’t feel safe storing my things with this company.

My unit got water damage and Valerie the property manager helped me through everything and made everything rite. Its a rare thing for them to have that issue. They handled it very well. Now lets pray insurance company is the same.

Helped with everything I needed.

Very good service fast and very accurate very knowledgeable great personality

Very helpful staff. Wiling to take the time to answer questions

Great customer service and done within minutes! Would definitely recommend!

Great customers service!!! I highly recommend public storage.

The best storage facility I've dealt with in 41 years. Really reasonable price, and awesome, helpful staff! One of the most cleanest establishments also! Highly recommend!

Great service with a smile. Staff was very helpful and accommodating

Fast and friendly. Great customer service!

Ms. Valerie was so sweet.. she help me check in at the desk. and made sure I had enough space for my things. I well love to see more workers like her around if you would like to know more feel free to contact me MS. Kimberly Hamilton

Awesome facility!

Thank you, Valerie, for being so nice, professional and helpful.

I set up my unit over the phone and was told my final price for the unit when I got there the price was increased my $30. They said you have to buy their lock ($20) and force to to buy renters insurance ($10-$20 month) I ended up at all aboard storage they were nice, great prices and no hidden fees

Jax and Val where the best and very Helpful. I THANK THEM VERY MUCH.

Had a great experience with the manager. Place was clean and very presentable. Great staff

I had gone in to get some information on the storage units and pick up some boxes. I was greeted very kindly by Jexiel, who was helpful in answering all my questions, and got me what I needed. I look forward to future business inquiries.

Was looking for a short term storage solution that turned into a longer period then planned. Staff was excellent, especially Valerie. Safe and affordable as well.

Moving is so stressful. Valerie will go out of her way to help make your move in as easy as possible 🙂

Manager very nice

Stored our possessions there for more than 5 years, though through many hurricane and they kept our prized possessions safe. Price let going up every year so we decided to liquidate assets to eliminate this expense. But over all we were happy with their service.

At first, Valerie was very sweet and helpful. When we got behind on a payment she took the time to call us and give us are options and was willing to work with us. But, just last week I called Valerie and asked if a family member can call her and make a payment over the phone with her, she said no problem. I asked what info he would need if any other then my name and she stated my brother would require my unit number and account number. So just yesterday on the day we agreed when he would be calling her to process payment with her, she was off that day so my brother had to deal with some other guy that could barely speak English, couldn't even understand his name. This guy told my brother he would have to call another number to process the payment and there was another added $10.00 fee to process the payment. A few that Valerie never mentioned. She made it completely unaware about having to follow another process with added fees. Today I called Valerie and asked her what happened, I told her that was not the agreement not did you mention about calling a different number with added fees. She simply said have him call me and I'll process payment over the phone for you. PERIOD. Then she turned into a smart ass that was very rude. I will be relocating my belongings to a more reputable company. I also plan on speaking with the CEO of public storage since his number is listed at the corporate website. Recent update: Valerie was able to get a $10 reimbursement for the lack of communication above. Thanks Valerie!

Jexiel was so kind and very helpful! Super clean and affordable!

Excellent customer service and no hassles! Valerie was very helpful and answered all of my questions. Will definitely be recommending to my friends.

Today i was very pleased with Valerie, she was very positive and very helpful, She helped me get right into what i exactly needed, and i was in an out in 20 min. She gave me great advice about getting covers to make sure all my stuff stays perfect . thank you for helping my stress level go down by making it fast an easy!

Good professional and polite customer service.

Can I access my unit 24//7??

Very helpful , clean and very safe

Jexiel was very helpful and friendly. He made my experience a lot less stressfull and I appreciated his professionalism and patience. I would recommend.

Great service and patience

When is the auction, time and date?

Great Customer Service! Cindy and Val did an outstanding job and professionally answered all my questions during my last visit to their store location. Thanks!

Ugh...do not recommend.

Wonderful experience with Valerie. She was very knowledgeable and informative. We had many questions about the process and what size was best for us. She was very patient and her recommendations were greatly appreciated! 5 stars for Valerie!

Very secure facility, Close to Ormond Beach, Friendly staff...

staff was very helpful

The lady was very snotty.

Brenda very pleasant and courteous. Enjoyed doing business with her

Took the time to see us even when they were about to close. Fabulous customer service. I will be using them every time i check out of college for the summer👍🏾

I was looking for a large storage unit, I spoke with Valerie, she checked the area for me but there was nothing available. She was very help full, and a pleasure to deal with compared to other storage facilities in the area.

Pretty good but not happy about drilling my lock out.

Company went out of their way to make sure we had a unit in our price range, did not push unneeded items, and even provided us with a lock someone left so we could save money. They really cared about our needs.

Stopped in at this location inquiring about renting a storage unit in the near future. Valerie was extremely helpful, friendly and informative. Will use this location when I'm ready and would definitely recommend! Clean, safe, secure location with fantastic staff - who can ask for more?

I very much appreciated the patience and warm helpfulness of Valerie, the manager at this Ormond Beach location. I was looking for a very particular spot and she took the time and patience to note and call me when available. She was so very helpful! Paul...

Much nicer than other places I've used! Valerie was very helpful with our transition, and the facilities are well maintained!

Public Storage in Ormond Beach was a great experience for my husband and me. The staff was very helpful and friendly (thank you Valerie) Our belongings were safe, clean and in great shape after storing them there for 2 and a half years. I highly recommend using their facilities if you are looking for a place to store your treasures!

Valerie and all the customer service reps have always been kind considerate and helpful, if you are looking for a nice storage experience, come to public storage

Valerie was awesome with getting my reservation in order. She answered all my questions and made sure the process was as painless as possible. The facility is clean and protected.

Dinorah and the staff were always courteous. It wasn't until the month of October that I was late due to medical/hurricane emergencies. I received contact and correspond with the District manager Kaleb, but on October 27th he had auctioned off my unit (my and my child's life long belongings) without responding to me AND before the next month was even due. I was then by him basically laughed at and told there are laws that allow my unit to be auctioned off for being 20 days late. If you care about your belongings DO NOT trust this place.

This facility is very clean, and the manager Joyce is very helpful and courtious. I would recommend storing at this location.

Well , today I had an appointment at public storage and I was well satisfied. The staff (Val and Kelly) were very friendly and was ready to answer any questions I had in mind. Also the units are clean. I recommend anyone that's looking for a storage to go to this place. I promise you will not regret it.

Make sure you get an appointment because they are seriously under staffed and you won't get any service if you show up unannounced.

Friendly staff. very expensive

Dinorah was great. I had no issues. Great service.

Great Customer service,Public storage really know how to treat there clients. Ms.Dinorah was really helpful and really sincere on helping my boyfriend and I find the right storage for our belongings.

Everyone is very friendly & helpful!

Dinorah is doing great job. She is very nice and helpfull.

I just rented a storage unit here and Dinorah and Joyce were very helpful in getting me a perfect unit fast

Dinorah was so helpful in me transferring to a larger unit. Made the whole process easy and quick. Helpful and courteous!

Dinorah was excellent! The best customer service ever!

Dinorah was a great help she explained everything step by step and was very nice she also was unserstanding, patient, answered all my quetions and made sure I understood everything before I left the office I will recommend this. Public storage service to my friend and family anytime it was great and once agin Dinorah was great to

Dinorah was excellent and really helped me find what I needed. Definitely recommend this location!

Great service every time I go in there! Nice people, quick at the counter and I have never had a problem with my storage unit. I am considering getting another one! Great place all around.

Dinorah and Joline were very nice , screaming to us to get a storage unit at public storage. We got a great deal!

Great customer service...quick and informative

I have to go out of town a lot and have been a week late and even after calling and talking to them they cut the lock on my unit. I told them last month that I was going to be late and have talked to them several times and now they are going to auction off my unit in less than a week that I've had for a couple of years. All they want to do is sell off the unit. Hate these bastards.

I rent my unit 2 days ago and Mona was amazing and really helpful. Two thumbs up for you.

Excellent Customer Service. Very friendly and helpful. Definitely the best place in town. Thanks so much Ms. Dinorah

Site manager was extremely helpful in enabling us to make our payments on our two storage sites in Decatur, GA while we were on vacation in Daytona Beach, FL. She pulled up our account information on the computer which allowed us to make our payments by credit card. One of the most helpful on site managers that we have ever encountered

Great service and Mona ( Monica ) is the best, she make my day. Thank you for everything I will be coming back with my husband and hopefully see you again. Best customer service ever.

Great service clean facility all questions were probably answered highly recommend! Dinorah and Jolene were very helpful. Great teem!

Dinorah and Jolene at public storage help out me out alot they where very nice and helpful

Excellent customer service thank you dinorah! Fast easy and low cost

Very courteous service and no hassles. Would highly recommend.

Amazing Customer Service!!! Only reason why I didn't give 5 stars is because of price. But with a great facility like this one I can see why they would charge their prices. The prices are not unreasonable at all, don't get me wrong. Great business. Great staff. Great facility. Would highly recommend it.

Special thanks to Ms. Dinorah! She was super super nice and very helpful. Being unnerved about leaving our stuff in a storage unit she calmed my fears. Our 22 month old took to her like you wouldn't believe! Public Storage is my go to place from now on for my storage needs! (Go to Public Storage ask for Ms. Dinorah! Won't regret it)

Dinorah was very professional and super friendly. They have great prices as well. I will be coming back!

great. everything was great

Dinorah was wonderful.

I visited this facility for the first time and was pleased with Dinorah's friendly and prompt manner to attend the store. She paid attention to details and was knowledgeable about everything. Nice experience.

We called Public Storage late in the afternoon and the associate connected us to our local Public Storage location. We spoke to Dinorah who answered all of our questions and although it was near closing time she waited for us to arrive so that we could secure a bin to store our car while our home was being renovated. Dinorah is a very knowledgeable and friendly-a professional from beginning to end of the transaction. We definitely were pleased with the result and would use Public Storage again. Thank you Dinorah!! Don and Linda Rinaldi

They were great and Miss Dinorah was the association who helped us . This was a move I really wanted and it was expedited quickly and professionally by Miss Dinorah. Thank you I will always be a Public Storage customer due to this Associates and others help. Thank you Miss Dinorah ☺

Dino rah and Travis were very helpful.They were able to get me a unit on short notice. I am very happy.

Nice units , great location safe clean and s great staff . Dinorah was fun and friendly highly recommend !

They were awesome helping us with our storage dilemma. They went above and beyond to help us. Highly recommend this location.

Had a great experience. The building and grounds are clean and very well maintained. Dinorah was especially accommodating and was a great help in advising us on how to resolve our storage needs. Thanks!!

Great costumer service.

Debi (property manager) is very nice! Dinorah is very friendly,showed us around and signed us into our unit fast. Great place very clean an organized! Thank you for the wonderful customer service!!

This is the second time I've used this storage. It is very clean and secure. The staff is very helpful and friendly. I would highly recommend it.

I was very impressed with the service and personal attention at this location, especially with Debi, the office manager on site at the time of my arrival. The contract was not signed until she personally showed me the actual unit and ensured that the space was appropriate for my needs. Great facility and a very competitive price. Keep up the great service!

.. Friendly and knowledgeable staff... always willing to help and inform.. I love working with Debie as she always has a smile to pass on .. keep up the good work ..

great facility, climate controlled, clean and secure. Really enjoy talking to the manager Debi! I actually go on to pay just to talk to her! I just hope that my price doesn't go up again since I have been there for awhile. Will be to expensive.

Great customer service from Angela and Dinorah! Extremely helpful and very friendly! Highly recommended!!!!!

DenA was our helper and she was upbeat and well informed. The entire process was quick and easy. DenA took us to see the unit and then brought us back to the office to complete the process of renting the space. We thank her for being so efficient and nice--which is not always the case in this world today of young people in the work place.

Debi & her staff made it very personable and easy to get the right storage unit for me. I called and when they didn't have the unit I was interested in available they made sure to check other locations and offer other ones they did have available. They also made sure they had a lock ready and offered other packing supplies I might need. Overall a very pleasant experience.

Stopped by today to take care of some minor stuff for my son. Angela was gracious, helpful and friendly. Facilities were clean and appeared secure. I was not allowed access to the secure area of the property and that is exactly what should have happened. Policies were followed and explained in a polite, professional manner. Well done Angela.

I had such a great experience at Public Storge. I just came in to buy boxes and I almost left renting a storge. Angela was extremely helpful and informative. I'm am definitely renting a storge unit here in the future. Angela is definitely a keeper. Great manager with great customer service.

Went there to buy a few boxes. Was surprised to find Debi & Diana were as nice to me as they were to their customers renting storage units. Super helpful and professional! I would definitely come here if I needed to store my stuff.

i visited public storage for the first time with the intention of obtaining informatrion about storage rental.. i was pleasently greeted and all my questions were answerd by a sweet representative named Diana... she gladly showed me around and gave several possibilities of units to rent.. i was intending to do some further research at other vendors, but decided that i no longer had to do that, and that i wanted to rent here, thanks to the friendly and informative service i recieved...

Debi and Diana were extremely helpful. I had a large unit after moving and was able to pare down my storage needs down and moved to a smaller storage unit. They made the move very easy. The facility is secure and very clean. I would recommend them to anyone who has a storage need. I love the climate controlled units.

Very great service! Wonderful staff! Very helpful! College student friendly!

This facility is always very clean. The staff is always very helpful, Angela especially has always provided excellent customer service, and is always there cleaning the facility. Great storage facility, with great customer service.

Debi and Diana were friendly and very informative. It was refreshing to have good service. The facilities were very clean. I will definitely recommend to friends and family.

Just moved to Florida and found this place! Well maintained! Reasonable prices and amazing customer service. Debi was exceptional.

Angela was a wonderful manager. My experience at the front desk was very smooth despite all the paperwork that is necessary to be secure and safe with my storage needs. I highly recommend public storage in Ormond beach!

Debi and Terry in the office were so helpful to me yesterday!! The two of them are professional yet lighthearted and made me feel welcome. I am an RN of more than 25 years and have lived in this community for 31 years. I am in Medical Marketing therefore I travel extensively. I randomly stopped at this office to buy a box and tape to ship something by UPS and I had my service dog with me. I cannot begin to tell you how helpful Debi and Terry were to me. They both certainly deserve acknowledgment because they went above and beyond to help me. I left feeling like I had two new friends!!

Very helpful in find the best storage size suited for me. Debi was super nice and found me an awesome deal in no time. I highly recommend them super nice people.

These are the cleanest and most organized storage units in the area. Debi and Angele are always smiling when they greet me each month. I have and will continue to recommend this public storage facility to those in the market.

I was very impressed with cleanliness of the entire facility. Debi, the manager seemed to take a great deal of pride in her facility. The contracting was relatively quick and easy.

I am very pleased with my experience with Public Storage so far! Angela was very thorough, and showed us the unit first to be sure that it would work for our needs. I would not hesitate to recommend this facility to others!

This has been one of the best customer services experiences of my life. The facility is always neat and clean, the staff has been wonderful - not only professional, but helpful and pleasant every time we have had any interaction with them. We feel confident that our belongings will be safe and secure while in storage. We have used other Public Storage facilities, but this is by far the best yet! We will continue to use in Public Storage in the future.

Moving is tough. Angela Barcenas y Debra Doherty are great customer service people. They were a big bright spot in our cross country move, from before our arrival (reserving) to finalizing rental and even changing to a better storage unit at the last minute! I recommend their operation.