Lexi and Vernesha are excellent property managers!! I recommend Public Storage to all my friends!!
Vernesha answered all of my questions and gave me excellent service. I will be going with Public Storage.
Mine time of rental at public storage.Has been great, the friendly customer service and property management was awesome. It was a safe place for my DAISY 🌻🌻🌻
Lexy answered all of my questions and has great customer service.
Phenomenal service. Vernesha helped me in a tough situation.
PUBLIC STORAGE IS WHERE YOU NEED TO KEEP SAFE AND CLEAN YOUR VALUES. IS LIKE LEAVING YOUR ITEMS AT HOME. VERY FRIENDLY PERSONEL ALWAYS THERE FOR YOU.
Great and speedy service!!
Vernesha was extremely nice and helpful!!
Excellent customer service and clean
Vernesha gives great service!!
Great experience, I was frustrated going in because I was confused about the insurance and the way it works, the young woman up front was very understanding and explained it thoroughly and I apologize for giving her a hard time in the beginning
Vernesha is great and helped my wife with getting another unit!!
Vernesha gives great service.
Vernisha impressed me right away the first time I called. She has an extraordinary personality and made me feel comfortable right away. I'm glad we chose public storage.
Vernesha gave great service today
Met George he was awesome
Property manager Ms. Vernesha was great and very helpful. Would come back whenever we need it in the future.
Thanks to the district manager I was able to get refunded after I was unable to my storage. Very satisfied
Update: I spoke to Rachel, one of the managers, she was very kind and resolved the issue I was having. Thanks again Rachel! I’m glad you were able to help me.
They will give you a courtesy call to inform you that you have left your unit unlocked but when you vacate the storage and leave the unit locked they don’t call to let you know. Instead they charge you since it “its still locked” and they “assume” you are still using it. What a sleazy way to try to get over someone.
Thanks George for the help
Thank you George and Vernesha for great service!
George was great thank you
George was absolutely wonderful!
Thank you George and Lexi for the move in!
Met George and Vernesha, they were great
Sharon was very nice and the pkace is kept clean
Met George he was very helpful
Great service and prices!! Vernesha is good!!
Vernesha was very helpful! Great service!
Great staff and I love it there.
Gregory has specials customer service skills
Need a raise
Gregory is a very good worker
Always has smiles for customers
Gregory great customer service
Selina was amazing with helping me out on yesterday I choose her again and again
Amazing service and very helpful
Amazing customer service, very helpful
Moved here due to how great Vernesha is every time I come in to pay.
Just wanted to recognize Vernisha for exceptional service and knowledge. She was very upbeat and assisted with a smile on her face. Very great experience.
I really appreciate the way the manager, her crews handling their customers,that make me like welcome 🤗; this's the way you handle business, I'll always use their service; and also refer friends , others to this location.
Front desk worker (Vernesha?) is very helpful and informative!!! They were patient and knew all the answers to my question, I will be referring peers to this location 👍🏼
Great company good employees clean storage units
They are excellent at setting up unit and keeping property clean
Vernesha!! ..she is the bomb!! So pleasant to work with. She really cares about her customers and our stuff <3
Amazing service...Chere & Vernesha were very knowledgeable and made sure I was good and explained everything great... definitely love the business...thank you ladies 💖💕
This place has helped me out in a tough time! So appreciative of their compassion and flexibility!!!
First time renting a storage unit and this experience makes me not ever wanted to do this again. Rented a climate control unit over the phone located on the second floor and was told there is an elevator to access my unit which was inoperable. But I must commend the support team, I call and they were super awesome. They apologize, thoroughly explain the situation with the elevator offered me a discount and even do follow-up calls to make sure that my moving was safe and my items were secured, and in addition offered to help with my move out when I decided to do so and even an extra discount, which was super amazing.
Elham is very friendy, and I had great pleasure working with her to get things.
Highly recommended!
A+++++
Great experience. The young lady vernesha was amazing to talk to and provided great customer service
Great start to my day! Grrrrlllll thanx for the help
I believe in opportunities and after a conversation with Sue and Rachel they helped me and made everything work. I appreciate everything the effort was outstanding!!! 5⭐️s
OMG this place is the worst. Locks on main doors so you can not access your unit after personal go home. And the units are disgusting I’m going back today to pickup my stuff and loose all my money. They are THE WORST!!!
Chere was awesome great customer service the whole process
Rose from 25814 is amazing anyone that wants to rent a storage place on public storage got to ask for Rose she’s amazing she’s honest she’s unbelievable she’s heaven sent great customer service great pricing overall just great also Fabian amazing has her back they work together and they work as a team love this place
Public Storage store
#25814
Rose greeted me with a smile. She was very patient, kind and knowledgeable.
Good Customer service 👍 👌
Sue Kim was friendly, courteous, patient and very helpful. She did an amazing job assisting me. Customer service was excellent. Thanks for all your help. Greatly appreciated.
Jay was very helpful and courteous !
Just wanted to give a shout out to Jo who works at the Silver Star location. Thanks again girl you rock!! I got there mins before closing on a Friday of all days but she still let me in and helped me out with a smile on her face. Great customer service!
Jo gave excellent customer service !! 10/10
Nice place to use as a storage
Love Jo, absolutely professional and motivated..
Jo was amazing and helped with everything we needed very great experience 10/10
Jo was amazing and answered all our questions we had! Thanks so much !
JO was so helpful she made my experience really good. I would recommend public storage for its hospitality.
I hade the best experience. JO was amazing and I would definitely recommend using this facility if in need of a storage unit
Best customer service. Highly recommend!!
Service was everything Jo really help us out a lot I love this location I’ll definitely be back thanks Jo for everything
Amazing Customer Service and peace of mind. Jo went out of her way to make sure my experience was the best!
So I had the most amazing experience moving my things into this place Joan was such a blessing 💕 we need more people like her in this 🌎
Great professional 👏 quick super friendly and well verse in storage matter gave good advice for storing item and keeping things safe..recommend them highly. Sue and Jay super people thanks for your help.
They were very friendly and helpful and l would recommend them to anyone. Thanks bless.
Carl was a great help in getting our space
Very good service even come with special👍
Great staff. Lili attended me and he is great very helpful and nice
John was very helpful in renting my space
The manager I engaged with was very professional courteous and helpful. Securing my unit was a smooth transition the only issue I have would be the need to upgrade the the entire facility for superior customer satisfaction
I’ve came to Lily’s location for assistance for an issue I was having. She automatically got on the job to help me with a solution. I was left completely satisfied and relieved. She was kind and patient. Lily is a Great Asset to your Company.
Great place, lovely attendant. 😊
Rick was the best can't thank him enough he went above an beyond....thank you Ricky
Very professional and clean storages.
Ricky got me exactly what I was looking for. He’s was 10/10
Ricky was a nice manager and super helpful. Highly recommend
Katrina is a Rock Star. Thanks for helping my stress level stay on cool.
Best customer service from katrina
Ms Katrina was very helpful and respectful in helping me resolve a matter. The restroom was very clean as well
Stopped by this location on silver star to inquire about getting storage units but wasn't to sure what to get but after speaking with Katrina I was very pleased with how this staff member presented herself and the professional representation of the company, she needs a raise...good job Katrina
Great service from Katrina
Katrina did great . She was the best she gave me the best deal and helped me out alot
Katrina was great location clean excellent customer service
Went in today and Katrina helped me. What a great experience. She was so pleasant and knowledgeable and really helped me out. Thank you Katrina, you're a star. 5 of them.
Buena atención, aunque solo en idioma inglés, el lugar está ordenado y limpio.
You was great 👍 thank you Connell..
Katrina have excellent service
Thanks Ms Katrina! Great customer Service
Katrina was very very nice and helpful she had everything together and ready for I'd recommend anyone to come see her
Katrina was very helpful and patient
I had a very pleasant experience working with Tracey at the Silverstar location. I can tell she really cares about her work and providing superior customer service. She's very knowledgeable, personable and professional. Love her!
Tracey was very nice i appreciate all her service today good customer service
Mrs,Tracy was very sweet to me today as I entered the store. She was very knowledgeable & assisted me with what I needed, I was very confused on the box sizes that i needed to get & she gave me good advice on what I needed to get. I had such a great experience & will always remember how I was treated at the silver star location dealing with Mrs.Tracy
I help run a 5 star moving company and Mrs. Sarah in the front office was very helpful with our experience and very comforting. The client that I moved from Atlanta to the storage really didn’t understand their procedures but Sarah was very helpful.
In the service business, employees are THE key to success. Tracy is an example of an employee who builds a business's good reputation. A good reputation means more money for that business.
I needed an indoor/temperature controlled unit for my 94 year old mother's furniture to get her home ready for sale. Somehow there was a computer glitch in transferring my current outdoor unit to an indoor space. Tracy solved the problem. AMAZING.....
As you know, PS office staff work alone answering phones, going to storage units w/ customers for x,y,z reason AND set up new accounts. It is not an easy job having to actually be in several places at once. With all that responsibility, Tracy worked out the glitch & kept me posted on progress over the course of about four hours.
You just don't see that type of follow-through in front desk/public facing employees these days. It is easier to not take that extra step needed for outstanding customer service. Tracy took that extra step while juggling other customers. Job very well done.
Thank you Tracy!
Tracy At The Silver star Location Was So Helpful.
Any Questions Or Concerns I Had She Helped Me.
If U Go To This Location Go To Tracy !!!
Tracey was awesome. I've been having problems with my unit door since I got it in 2019.
I came in so stressful. It was hot. She spent most of her morning helping me. And she forgot to clock in trying to help me. Thank you lord for sending a angel 😇 to help me. Great customer service.
Tracey was amazing ! Great customer service skills and actually took the time to ask me about my day and show me the unit that I will be moving my items into. She took her time to throughly explain the process. Even gave me a bottle of water. 😄 I will definitely come again for future service
Connell and Tracy,made my storage search a gift from the gods. Friendly, helping and patient in this heat. Thank you both for this experience after the other two disappointments with other storage companies.
Tracey and Cornell is a power duo they helped my daughter and I.they took their time with us thank you guys
Connell and Tracy are great
We met the sweetest little lady today.we were using the stairs and she showed us how to use the elevator and then she came back with a cart for us.Ms Tracey on behalf of my family We thank you
Tracey was so patient and pleasant she was very hands on She responded very well to all my questions Tracey is all of that and I appreciate her
Tracy my gurl….thanx for taking the time on the 4th of July to explain some questions and concerns I had. 🙏🏽💕🦋🌻👑
Tracey explains everything good she is a good person
Tracey should get the most stars
Ms Tracey has great customer service I pay my bill here every chance I get
Tracey has great people skills
Tracy and Connell are money. They conduct business the old-school way - smoothly and professionally.
Ms Tracy is informative reliable patient and easygoing She represents Public Storage well, I will recommend all my friends and family to store here with Ms Tracy
Tracey was awesome, she was friendly, patient and helped me greatly to find the best unit to fit my stuffs..im very satisfied and will.recommend this location to my friends.
My service here was a very great experience the staff member Ms.Tracey was well manner she approach me with a great spirit a smile that would light up any room she was so patient with my many questions I had lol my experience was very successful this location was very clean as well I’ll recommend this location to anyone thanks again Tracey you rock this definitely will be my go to location thanks public Storage and staff highly recommended 😊
Tracey was amazing, she took the time to help me with my problems and provided me all the information I needed.
I am glad i met tracey has the best service and helpful
Ms Tracey deserves 10 stars
Ms Tracey is great with people
Tracey is a great customer service representative, very respectful loves her job and gives her best. And she deserves a raise.
I wanted to take off my insurance Tracey told me about the App I will be downloading it Tracey has a great sense of humor in this rough times
Tracey was great, and helpful. So informative. Great customer service. Thank you so much; appreciate your time and assistance. Good price; better customer service. Helpful!!!
Tracy she's amazing she treat me very well she is amazing everybody loves her she is so amazing
Ms Tracey is a sweetheart
Tracy was very helpful had a great personality and made moving into public storage very easy I would definitely give her five stars.
Tracey is really thé best she has great customer service
Tracey was AMAZING! Very patient and took her time explaining the different storages to me, definitely look forward to being a customer here!
WOWWWWW! What can I even say?!?! Ms. Tracy from Public Storage waited for me late to arrive with my car full of stuff all the way driving from Miami. Then, she was so helpful, kind, and the second that I needed a change to my new unit, she was so quick to see what options she could find in their system for me and found me a perfect match. This public storage is the best but what make it’s the BEST is Ms. TRACY!!! and her wonderful customer service!!! Ya heard me!!!
Tracey was very helpful today with assistance me I had a problem with my payment and she made it very convenient for me and solve my problem with great service and am very satisfied and I will be recommending her location to others!!!!!!
Tracey was definitely a big help with helping me with my move out date. Great employee I couldn’t thank her enough I will refer people to this location because of her
Tracy is very nice and helpful. She was very patient with me And help with all my needs.
I’m giving this location out of all the stores I’ve been to 5 stars !!!!! I normally don’t do reviews but Ms Tracey is amazing she took her time to help me through the entire process she was very patient and professional I’d recommend this location to all locals in the area. Keep up the good work MsTracey
Tracey was very patient and helpful great service!!!!!
Tracey was kind and very professional and very sweet and explained everything very well 👍🏽
Tracey was very nice, I appreciate the help and I recommend this public storage for every in the area
Today was a great experience Tracy and akilah was very patient and very helpful full of laughs I was only there for 15 mins you guys have the best team keep up the good work ladies
Tracey was very helpful and has a beautiful personality
Tracey was very informative and Mr George is very kind
Tracey is always happy and helpful
Thank you Tracey!
Ms Tracy was nice I wanted to rent at the store in Hiaawisse but the man was mad disrespectful Tracey took care of me.
Tracey has great customer skills she is the best
Akilah and Tracey has great personalities and customer service
Tracey is great she is very professional
Tracy was very nice and helpful
Tracey is very professional kind and has great customer service
Tracey was so nice to me and my grandmother when we came in today!
Tracey and akllih are great with customer service.
Im so glad we stopped by and looked for a storage unit Tracey and Akllih were very genuine and helpful
Tracey has great customer service skills my unit is at Alafaya but I love paying here thanks Trscey for being so kind
Tracey is awesome and made the process easy.
Tracey is a blessing to me. She is very helpful, caring, and loving. In these perilous times a helping hand is much appreciated.
I wanna thank mrs.traci for showing me all the units and takeing her time out the day of doing that && even tho I didn’t rent one I promise to do a review on the excellent services.
Traci has great customer service skills she is a people person I read reviews about her and she did not disappoint my door was stuck today . Traci sprayed the door with no avail then she replaced the whole lock On EASTER Sunday and 30 minutes before the store closed traci did not rush me we did everything she could including fixing the door Thank you Trac
Management is the best you must rent here. They go above and beyond to make sure your taken care of. Definitely 5 stars. Connell is the man. You can't go wrong dealing with him.
Tracey was very patient and courteous .Very courteous customer service
Tracey was very informative and gave a amazing customer service!!
Tracie is super friendly and made the process to get a storage super easy.
Mrs. Rachel is awesome and she totally have a great personality and to top it off great customer service
I recently visited your facility and it was cleanest and Ms. Tracey is so energetic and friendly and will go above and beyond to help you and she is always so sweet and I love it thanks for a great experience
Tracy was so nice and understanding, great customer service
Tracy is friendly and informative she made the process real easy
Traci was very patient I got there late and she still waited and was very nice she explained everything we needed to know thanks traci
MsvTracy has great customer service skills she was gracious and nice
Tracey was amazing with me… she is very reliable.
Tracy was very nice and helpful
Tracy was great very polite and very knowledgeable in whats she's doing
Tracey was so busy with customers and available unswerving questions and helping people. She is really helpful and professional
Traci was the best customer service representative I ever met I would recommend this place for anyone
.Tracey is a jack of all trades..Having to service customers coming in, anwering calls, dealing with disgruntled customers, showing units is a task in itself especially when having no help.
This was all while being graceful and kind to us all.
Tracey is the best attendant in customer service. Meet your next storage needs with Tracy!!!
Tracey. Is awesome
Handling the load by herself
Great work ethics
Pay good and close ti details
Tracey is a wonderful with great customer service skills. She definitely helpful to me and my family with purchasing a storage united.
Tracy came thru for me today & prevented me from Ending my Years long relationship with Public Storage but because of care & Customer Service for her job & customers, she took the Extra Step that made me reconsider leaving & continue my business with Public Storage. Thank you Very Much Tracy.
The young last Tracey is very kind
Tracey is the best we all need a Tracey kind understanding and funny great southern hospitality
Thank God for Tracy that is one kind Young lady she is patient and understanding I will always rent from Public storage because of her
Tracie is really good she is always cleaning the building I love the smell in the hallways when she's finish
I truly notice a difference in the property management here. Very clean, friendly. Ms Tracy always appears to be in the best of moods, she helped my parents through google translate instead of turning them away because of the language barrier . Need more like her.
I love the public storage my experience there was great the property manager Tracey was awesome very helpful, she did her best to get me the best deals and storage unit closes to my convenience.
Tracey is very respectful and does her job very well and formal
Great storage,good price and hours good too and lastly customer service is phenomenal 👍