Super happy, last minute need for storage and unit was available. Setting up account was fast and great rates. Information re: access, map timely and via text and email. Very pleased with service and customer service.
Awesome service great attitude ,Constance was amazing and helpful in every way
Connie was very kind and very helpful!!
Connie is fantastic, thank you
Love this place very professional staff Constance at the front desk was amazing.
Connie was an amazing help with the move in/out process. As well as extremely knowledgeable.
Very nice. Quick and simple
I had the pleasure of speaking with CONSTANCE @ the Orange Park location and she was truly able to help me solve my storage needs. She went above and beyond the call of duty. She helped to eliminate the stress of moving while finding solutions both logistically and financially. Her customer service should be noticed because she made me feel secure, safe and confident in my decision. Thank You So Much...Cooper The Trucker
I love them been with them for 5yrs now
Constance is a rock star! Excellent friendy service. Definitely stop in to get the best service. Thank you Constance.
Very pleasant customer service. Access was quickly gain and a very reasonable price.
Connie was amazing! She went above and beyond to help get me right! She's amazing!
Constance was very nice and perfessional. She went out her way to make sure we were satisfied with the unit and very easy to talk to. I highly recommend this storage unit.
Connie was a tremendous help and was able to get me set up with a unit after customer service department failed me. Connie was able to keep my business with Public Storage and went above and beyond my expectations. Happy to do business with places who have such helpful and enthusiastic employees. Definitely took the time and pride in her work. Thanks again!
The manager Constance was extremely helpful with everything and so kind.
Connie was the best. As all TN women are! A+++ TY
Constance is the absolute best! hands down!!!! great customer service!!!!
Constance (Connie) was very friendly and helpful. She makes the moving in process easy and is available to answer any and all questions.
Thanks, Connie!
Kudos to the facility manager. "Constance"!! You have been very helpful and provide great customer service.
When I went to my unit for the first time on 4/14 the girl at the desk was very nice and helpful to me.
Constance was very helpful
Connie was really helpful
Constantine was very friendly and helpful the whole time with my auction purchases
Constance,
Was a pleasure to work with and very knowledgeable of the property
Connie is the best out of all of the public storage employees we have worked with, it was a pleasure doing business with her today. She answered all of our questions and was able to provide us with a solution to our storage needs. Thanks, Connie!!
Constance is very professional and customer service oriented. She always has a smile on her face when she greets me. She is also very knowledgeable about the services they offer.
Connie was very helpful with getting me set up with a new unit. Highly recommended!
Constance is amazing, so kind and helpful and keeps the place looking beautiful. She always has some trick up her sleeve to help out, whether it’s smoothing the moving process or getting the best deals. Whatever they’re paying her, she deserves double!
Constance in the front office did an awesome, job helping me! Super courteous and professional. Thanks!
I spoke with Constance today and she answered all my questions. She was so nice. Her customer service is A1. Thank you boo
Constance was very helpful. Loved the customer service, not found often like she offered on my visit.
Constance was a true jewel! She explained everything perfectly.
She was so professional and made the process perfect!!
Connie was great! She went above and beyond to help me.
Came in today and Amanda was a great help made the process quick and easy .
I like the store and the employee are nice and helpful.
Constance was an absolute delight to work with! We had a bit of a traveling issue which pushed our arrival time out a good bit and she was willing to stay later than the normal office hours to ensure we were able to take care of everything we needed! It was such a relief as we live an hour away, to not have to come back another unplanned day! Her very kind actions and attitude are very hard to come by these days! Constance you are very much appreciated!
Ms. Connie has been so helpful to me. She took time to answer my questions and help me pick out the best size unit to get for my needs. She went above and beyond just being a customer service rep. She showed me several units that were available and as I said helped pick out best size for me.
I really appreciate her and her knowledge of what I was trying to find. She is so nice and was so sweet. Thank you Connie for all your help.
Connie, is the best, Connie deserve high position in company and raise. Please keep outstanding happy. PUBLIC storage
I have rented a storage unit hear for 1 year, Fresh paint/clean always. And the young lady behind the desk with the pretty smile very helpful 7/1 10:30am😉
Great services it has a gated around it and it didn’t take long to get a unit and it’s close to the freeway
Great safe place to store your belongings. I want to give a special thank you to Connie. She went above and beyond to make the entire rental process smooth and painless and answered all my questions with great patience. Excellent customer service. I highly recommend this place.
My experience with public storage is very good here,with the help of the manager Connie she's good people
Connie is the best I love her she has been so helpful and understanding she deserves a raise
Thanks so much to "J" at the Orange Park, Florida facility. She was very pleasant to work with and got us straightened out with what we needed.
Fantastic storage space! It's gated, which I love for security purposes. The staff are also wonderful! The manager Constance and the specialist Pam were both very helpful, informative and kind. They really swayed my choice in deciding to rent my unit with this company. I'll definitely be recommending this location to folx in my network with storage needs.
Constance & her employer are wonderful
The staff members are very friendly, and helpful.
Always helpful when I come in to ask questions or pay the bill.
Staff was very welcoming and kind.
I recommend this storage. Constance was a great person to talk to. Very informative. She walked us to the unit to show us answered our questions, interacted with us really well. Storage place is well kept apperance and property.
Great service and they where very nice while trying to help me fix a problem. Very nice prices along with great customer service
I visited today to get a larger storage unit, Connie (I presume the manager) was very helpful and transparent and made sure I had everything I needed to move over. Very helpful and a positive experience @ Public Storage
She was so nice she gave me candy
Constance was great!!!! She took time to explain in great detail the whole process to an elderly lady with such patience that I event rented an unit and I didn't even need one!!
I'm so thankful for Connie at this unit! She is the on-site manager and willing to go above and beyond to accommodate my needs as I desperately searched for a last minute storage. She showed me temperature controlled and non-temperature controlled units with no hesitation. I came in to move and she followed through with making sure things were still good! I would recommend this storage space to anyone!
Shannon was very helpful is selecting the right unit for my storage needs. Unit and facility were clean and at a great price. Process was quick and easy. Highly recommend
I had the experience renting my storage space. Shannon was so helpful and pleasant to deal with.
Shannon is GREAT! She was extremely helpful and answered all my questions. There are plenty of storage facilities in Orange Park, but I chose Public Storage because Shannon was such a pleasure to work with.
Shannon is so sweet and caring. She explains everything in full and in a way I understood it. My Thanks for herb
Quick, easy, painless and inexpensive.
Shannon is a rock star....very helpful, knowledgeable and friendly.
Happy to do business
Awesome customer service. Kasandra was so helpful and thorough!
I really appreciate the service from Mrs. Shannon everytime I have to visit public storage. She didn't try to just sell us a product but she listened to what we were going through and gave us the best help and advice possible. I would suggest that anybody stop by and get help from her because they truly satisfied.
If you are looking for a place that works with you and cares about the people and not just money this is definitely the place. I had the opportunity to run into Shannon and she is a gem. She was extremely patient with all my mistakes and answered my many questions with honesty and compassion.
I don't do these too often but only for the places or people that have really changed my life.. And that's what Ive experienced here.. As crazy as it sounds. If it wasn't for Ms. Shannon's compassion and here excellent care for a customer like me....We would have never been able to move into our dream home. Even when we were confused or had questions, she was patient listening and answer every one of them. It's always a good feeling to feel welcomed..i think everyone needs a little Shannon in there life i know we did.
Great experience. Staff were polite and informative. Shannon at Jax location was very helpful in getting me started and closing my account.
Over the 2 years that I have had a storage unit here the service has always been great. I recently switched to a smaller unit and the staff could not have been more helpful in making that transition easy, going out of their way to ensure I was not charged for two units simultaneously. Thanks so much. The facility is also great, easy access and clean units.
Shannon was very helpful to us and definitely is an asset to this company
We were very happy with their service. They helped us quickly on the phone and connected us to the right person. When we arrived there we were able to get access to our new storage unit right away. They were very helpful and answered all our questions.
Shannon was very nice and informative.
We've lived in many places and have worked with many storage operations in many states. This Public Storage is by far one of the best! Shannon, who we usually speak with at the front desk, is very nice and attentive, and the staff there in general are always responsive. If you need somewhere to store your stuff...this place is it!!
I needed to have a climate control unit. Christian worked really hard to get me a perfect unit! I really appreciate the extra effort and great attitudes from Christian and Laura. They are a friendly and professional crew, I feel safe leaving my valuables in their care.
The customer support was amazing! Really made sure I got what I needed for my situation.
Shannon is an absolute ray of sunshine! Every time I go into the location she is pleasant and helpful. The service is great and my unit is clean and secure. If you need storage, go see Shannon at Public Storage Park Ave!
Shannon made our move so easy and were able to help us access our storage unit Via The App. she was very professional and personable and we are glad to have been helped by her! And working on Mother’s Day at that! She was a ray of sunshine in this stressful move!
Very helpful and friendly customer service! Orange park location! Sunshine:)
Shannon was a huge help with my move in, she made the process extremely quick. The staff was very kind and informative. As well as the spaces being extremely clean. Very nice people, 10/10 recommend
Great experience. Staff were polite and informative. Shannon at Jax location was very helpful in getting me started and closing my account.
Appreciate her feedback and suggestions when initially moving my storage in to unit.
Loved out the parking lot was dipped in middle for rainy days. Kept my mind at ease for low risk of flooding into units.
Thank you
It’s hard to forget about Shannon’s smile from her heart. Also she is a FIVE STAR SUPER Property Manager indeed.👍💯
Helpful and friendly receptionist made checking in a breeze. The app for gaining access and exiting the facility is a nice feature.
The reservation process is very easy, and the customer service that we got from Shannon was great!
I love the new Wi-Fi access to the property for opening the gates.
Very fair and affordable prices.
I definitely recommend this location.
I RECENTLY GOT MYSELF A UNIT AT THIS LOCATION. I MUST ADMIT THE HELP WAS AMAZING. I WAS EXPLAINED EVERYTHING SIMPLY...GREAT JOBS ...
EARL
Shannon was amazing very professional and helpful thank you
Shannon was amazing she was very professional and helpful