Public Storage Self-Storage Units at 210 Park Ave, Orange Park, FL

Update... Do you see their reply? This is shameful customer service. Not even a phone call to me to discuss the issue. I now change my stance. DO NOT EVER RENT FROM PUBLIC STORAGE! No matter how nice and cheap they are! Nice for short term. Rates will hike significantly after 4-5 months. Make sure you move out days before your bill due date. I moved out right before I was due. There was nobody in the office. I called asking what to do and they still charged me the very next day for the next month. Nothing like being out $243 in the middle of moving out of town.

I'm so thankful for Connie at this unit! She is the on-site manager and willing to go above and beyond to accommodate my needs as I desperately searched for a last minute storage. She showed me temperature controlled and non-temperature controlled units with no hesitation. I came in to move and she followed through with making sure things were still good! I would recommend this storage space to anyone!

The property manage is NEVER on site, and I'm furious with how this place is being ran. They allow trash to be placed inside of my designated spot... my camper is blocked in, from the front and back with trash (couches, mattresss) if I wanted to move I couldnt... I have to walk over mattresses to get inside of my camper this place is disgusting

That Public Storage need some work they are false advertising the photos the gate is never locked.. And the manager who's over the location is never there!! Mildew is on the outside of the doors even the store just inside needs a lot of work and when I look at the pictures I'm like no way.. That is only a little bit that I'm showing you they need to seriously remodel that location and fix the gate... PLEASE !!!

Shannon was amazing!!! She explained everything from start to finish! She was extremely personable and answered every question we had. She showed us the various sizes of units and made sure we selected correct one based on what my mom needed.

Shannon was very helpful is selecting the right unit for my storage needs. Unit and facility were clean and at a great price. Process was quick and easy. Highly recommend

They are way too expensive. The manager doesn't provide all the information that is important to your rental.

I had the experience renting my storage space. Shannon was so helpful and pleasant to deal with.

Shannon is GREAT! She was extremely helpful and answered all my questions. There are plenty of storage facilities in Orange Park, but I chose Public Storage because Shannon was such a pleasure to work with.

Excellent service

Shannon is so sweet and caring. She explains everything in full and in a way I understood it. My Thanks for herb

Quick, easy, painless and inexpensive. Shannon is a rock star....very helpful, knowledgeable and friendly. Happy to do business

Awesome customer service. Kasandra was so helpful and thorough!

If you are looking for a place that works with you and cares about the people and not just money this is definitely the place. I had the opportunity to run into Shannon and she is a gem. She was extremely patient with all my mistakes and answered my many questions with honesty and compassion.

I really appreciate the service from Mrs. Shannon everytime I have to visit public storage. She didn't try to just sell us a product but she listened to what we were going through and gave us the best help and advice possible. I would suggest that anybody stop by and get help from her because they truly satisfied.

I don't do these too often but only for the places or people that have really changed my life.. And that's what Ive experienced here.. As crazy as it sounds. If it wasn't for Ms. Shannon's compassion and here excellent care for a customer like me....We would have never been able to move into our dream home. Even when we were confused or had questions, she was patient listening and answer every one of them. It's always a good feeling to feel welcomed..i think everyone needs a little Shannon in there life i know we did.

Great experience. Staff were polite and informative. Shannon at Jax location was very helpful in getting me started and closing my account.

Will never rent a space from them again. We called on September 1, 2022 and let them know we no longer needed the space anymore we were having our vehicle towed to our new house the lady said it was fine and said we had until September 4, 2022 to have vehicle out in order for us to not owe anything. Once it was towed on September 3, 2022 we told office that vehicle was gone lady said ok we were good and did not owe anything. However we have been harassed by them for over a month saying our vehicle was going to have lien placed on it for non payment. We once again went to office and told them again vehicle has been gone the lady said it was fine that she was putting in our account that it has been gone since I he 3rd and we didn't owe anything however we are still getting calls and emails from them harassing us multiple times a week so we call again today and get told we ow nothing but they won't quit freaking calling or emailing still. The lady I spoke to on the phone was very rude and unprofessional she refused to talk to me because it's in my wife name even though I an the one who set it up and paid for it. My wife doesn't need to talk to them when she has talked to them multiple times and they still are incapable of doing their job. I told the lady on phone I will be contacting better business bureau and my personal attorney cause I am not going to keep getting harassed daily when the stupid people have acknowledged we have took the vehicle out when it was supposed to be and confirm that we don't owe anythingm ridiculous that they want to harass us and the irritating thing is they don't email or call my wife they call and email me. Worse customer service ever do not recommend using this company as they obviously don't know how to do their job and close the account when we closed it over a month ago.

Not very happy that the rent constantly goes up. I started out at $38.00 a month in 2016 and at the end of 2022 I'm pay $109.44 for a 5 x 5 that's ridiculous. Looking into moving my stuff elsewhere.

If I could give NEGATIVE stars I would. I have been a loyal customer for TEN, yes 10 years. My rate started out at $32 for a 5x10 unit. It raised about $3 to $6 whenever they did raise it when they make those decisions every 6 months. Come 2021 they raised it $15 in August and now 1 yr later just raised it again another $25. They're charging me $135 for the unit, but offering it at $69 for new customers. So to make up for the cost you're putting the price hike on your loyal long-term customers so you can reel in others at a lower price then raise their rates too. This is totally unacceptable, $35 higher in 1 year. You weren't willing to negotiate any price reduction with me because you kept it at $95 for 6 months in 2021 instead of the $110 as the new rate. In all 10 yrs you gave me 1 price freeze for 6 months, but denying anything else to me now. When I made my calls to other companies offering the same thing, they're renting the same size unit for $25, $35, & $70 at most with the rates only increasing $5-$8 at most. You will be losing my business at this point, being a long-term customer means nothing to you. This place isn't where it's at, don't let them lure you in on that cheap rate because now with inflation they'll be heavily raising the rates every 6 months! Don't do business with them!!! 9/5/2022 NOTHING changed so forwarding this to the team did NOTHING!!!

Over the 2 years that I have had a storage unit here the service has always been great. I recently switched to a smaller unit and the staff could not have been more helpful in making that transition easy, going out of their way to ensure I was not charged for two units simultaneously. Thanks so much. The facility is also great, easy access and clean units.

Great experience. Shannon was very pleasant and very helpful. I have changed my review of Public Storage based solely on the fact that after being there only 4 months they raised my rent from $145.52 to $170.13. They know the time and expense it would take to move your stuff to another facility, so I feel they take the opportunity to take advantage of that situation.

Shannon was very helpful to us and definitely is an asset to this company

We were very happy with their service. They helped us quickly on the phone and connected us to the right person. When we arrived there we were able to get access to our new storage unit right away. They were very helpful and answered all our questions.

Shannon was very nice and informative.

We've lived in many places and have worked with many storage operations in many states. This Public Storage is by far one of the best! Shannon, who we usually speak with at the front desk, is very nice and attentive, and the staff there in general are always responsive. If you need somewhere to store your stuff...this place is it!!

I needed to have a climate control unit. Christian worked really hard to get me a perfect unit! I really appreciate the extra effort and great attitudes from Christian and Laura. They are a friendly and professional crew, I feel safe leaving my valuables in their care.

The customer support was amazing! Really made sure I got what I needed for my situation.

Very helpful and friendly customer service! Orange park location! Sunshine:)

Shannon made our move so easy and were able to help us access our storage unit Via The App. she was very professional and personable and we are glad to have been helped by her! And working on Mother’s Day at that! She was a ray of sunshine in this stressful move!

Shannon is an absolute ray of sunshine! Every time I go into the location she is pleasant and helpful. The service is great and my unit is clean and secure. If you need storage, go see Shannon at Public Storage Park Ave!

Shannon was a huge help with my move in, she made the process extremely quick. The staff was very kind and informative. As well as the spaces being extremely clean. Very nice people, 10/10 recommend

Great experience. Staff were polite and informative. Shannon at Jax location was very helpful in getting me started and closing my account. Appreciate her feedback and suggestions when initially moving my storage in to unit. Loved out the parking lot was dipped in middle for rainy days. Kept my mind at ease for low risk of flooding into units. Thank you

It’s hard to forget about Shannon’s smile from her heart. Also she is a FIVE STAR SUPER Property Manager indeed.👍💯

Helpful and friendly receptionist made checking in a breeze. The app for gaining access and exiting the facility is a nice feature.

The reservation process is very easy, and the customer service that we got from Shannon was great! I love the new Wi-Fi access to the property for opening the gates. Very fair and affordable prices. I definitely recommend this location.

I RECENTLY GOT MYSELF A UNIT AT THIS LOCATION. I MUST ADMIT THE HELP WAS AMAZING. I WAS EXPLAINED EVERYTHING SIMPLY...GREAT JOBS ... EARL

Shannon was amazing she was very professional and helpful

Shannon was amazing very professional and helpful thank you

Christian was very knowledgable and welcoming.

Christian was awesome nice person helped me out very well. Thanks!!!

Amazing service it was fast and easy and I got an amazing deal.

FURNITURE COVERED IN MOLD AFTER RETURNING FROM MOBILIZATION Please read your contract thoroughly before signing with Public Storage. Their rental agreement states: "We are not responsible for and you release us from any liability, loss or damage, whether to property or injury to persons from any cause (“Loss”), including without limitation, our active or passive acts, omissions, or negligence, unless the Loss is directly caused by our intentional or reckless conduct. To the extent permitted by Florida law, our liability for Loss from any cause will not exceed a total of $5,000. " It also says further down even if you pay for a climate controlled unit they make no guarantees on the actual control of the climate within your unit. If anything is damaged, even due to their own negligence, they are not responsible. And even if they can be shown to be legally responsible they will not pay anything more than $5,000.00 since they state in their rental agreement you agree not to store anything worth more than $5,000.00 in the unit. This business is disgusting! I had to store my items quickly due to a mobilization. I specifically got a climate controlled system to prevent damage to my items while gone. I have payed dutifully every month. Upon opening the unit for movers following my return however, all the furniture is covered in mold. I will never store my items here again. I don't feel they care about their customers.

Property manager Shannon is the epiphany of world class customer service! Best storage rental experience ever! Thank you for your assistance😊😊😊👍🙏

I experienced excellent service from the time I made the phone call to the time I visited the location. The manager, Shannon, was amazing! She was very friendly and made effort to get me set-up with a unit. I was please with the service unlike my experience at other well known moving and storage facilities where you can't get someone to speak with that can help.

The woman at the front desk is lovely she helps you with all your questions in a timely manner. Phenomenal service.

Shannon the manager was awesome!!!!

Great experience during a hard time. Shannon will take great care of you as soon as you step in the door. Highly recommend this location, its been awesome.

Great service

Shannon is an amazing and phenomenal human being. She saved my life today and I am forever indebted to her. She needs a raise. Sweet as can be.

Shannon and Beth Do a great Job and always have good Attitudes and smiling faces

Shannon was absolutely wonderful. She helped me find exactly what I needed for my move.

Amazing customer services

Good job

Excellent service.

Shannon is friendly, knowledgeable and offered a variety of services.

Great customer service

awesome customer service!

We were looking for storage for some furniture and the ladies in the office were amazing. They treated us like they knew us for years. Keep up the great customer service ladies

I’ve been with this Public Storage for several years now and have found the location, customer service, and facilities to be excellent. Shannon is very knowledgeable, fast, efficient, and provides courteous service. I have had a wonderful experience from start to finish on every transaction and would encourage anyone looking for a good storage experience to come see Shannon at the Public Storage on Park Ave, Orange Park.

Whats the price for a storage

I was in a really difficult situation but the staff at this facility made my move much easier by finding me the perfect place to put my things at a great price. Shannon was so helpful.

This place was ideal to store at up until yesterday when I found out my unit was burglarized and my valuable items stolen how this happened when you have to be coded in I don't know but anybody storing here better beware of there's something fishy going on whether it be a inside job or someone getting in without clearance. This is the first time something like this has happened to me filing police reports and being inconvenienced for this reason please beware!!!

Rep shopped around for me and found the best price and space for what I needed.

Shannon made my very hectic life easier. She was pleasant and quick which helped my move process go much smoother.

Best customer service, You guys rock!!!!!

Can I work on my stuff inside My storage unit?

Very professional nice and friendly staff.

Great service

Great place unless u fall behind on payment they dont even let u slide 25cents

I love the people that work here.. Shannon is the best property manager this company could ask for.

Vickie was very nice and helpful, thank you!

Rhonda was awesome at check, Vicky the property Manger takes excellent care of property, i feel my belongings are in good hands! Beth was Amazing as well! Always recommend this place.

Beth was so helpful! She went over every detail and helped us pick the right unit we needed. She was Pleasant and very friendly!

The manager is friendly and fair . She's also very helpful ! My stuff was always safe here !

Thanks Rhonda we appreciate all your help.

Ms. Vickie has the best customer service 5 Star for sure

She was very pleasant and helpful during my sign up for the unit.

Thanks Rhonda for all of your help we really appreciate it

Great experience and excellent customer service! She is very knowledgeable and understanding! Our family appreciates all your hard work!

After a December 31, 2019 I’m glad to put behind me, Ms. Vickie, who stayed late on New Years Eve was great. She was very professional, kind, and understanding. She was truly the highlight of my day , a day that was so full of disappointment and being screwed over. She made it possible for me to finish the year on a high note. Thank you so much Ms. Vickie, for your patience and understanding. Totally recommend!!!!!!!!

Customer service was perfect. Very professional. Dale very professional. I would recommend anyone who need storage go here. Very affordable!!

Tammy was awesome!

Tammy S. Is knowlegdable and helpful with my options. Great Customer Service!

Cane in today to inquire about storage space for the future Rhonda was very helpful and has great customer service skills.

Vickie is Awesome! Thank you for explaining everything

Vickie was knowledgeable and helpful. She was very courteous and kind. Very clean and well kept property! Store your stuff here.

Vickie did a great job getting me set up with my storage unit. Fast, fun, and friendly service!

We rented a unit for my elderly sister. Vickie made it so easy. We rented the unit and moved her furniture in the same day! Thank you Vickie for making this such a pleasant experience!!!

Rhonda great service, very professional.

The best Customer Service. I brought my daughter to get the last of her stuff and Vickie was very understanding of her situation. I know I will recommend this location, she is Great.

Great service today. Thank you Vickie..

How late can you visit your unit

Phenomenal Customer Service! You can tell Vickie cares about her customers.

I came with questions for a customer. Vickie was on point and very informative.

Vickie is awesome! I always come to her no matter where she is. She takes time with her customers and listens. Amazing customer service.

Ms. Vickie served, was thorough, patient, kind, and answered any and all questions I had. I got exactly what I needed at a very good price. Thank you Vickie, thank you Public Storage. Pat, Orange park Florida

I want to give a Great Big Thank You to Ms. Vickie for staying late to allow me to place some things in storage as I transition from one place to another, not to mention that it was raining. I was greeted with a smile and she and Tammy both I felt went out of their way to assist me. I will highly recommend this place. They give the best customer service hands down. Thank you ladies.

vickie, was thorough and provided the best customer service !!thank you

Dale was wonderful and took care and resolved my needs and i recomended this facilities

Can to location to my payment. Ms.Malika always goes above with customer service

Nice place to rent and clean

Dale was OUTSTANDING on all categories in helping us understand ALL policies Excellent customer service I will highly recommend this storage place.

Dale did great and I walked out satisfied with the storage space I rented from public storage

Malika was great

Mrs. Sharon Was Awesome ! She Went Over Information Clearly And Accurately And Took Her Time Explaining Everything Even Helpful With Finding Moving Assistance! Wonderful Customer Service !

Sharon was an awesome help. She helped me figure out what I needed. And was such a pleasant person to talk to. So glad I came here.

Awesome customer service Malika

Ms. Sharon is very polite and was very helpful. I would recommend this storage for anybody looking for a friendly environment. 😊😊😁😁

I very satisfied with the customer service I have received from Malika will recommend to family and friends

Ms. Malika was extremely helpful. Insides are well kept good security. Shannon at other location helpful.

Awesome customer Malika

Security gate has not been repaired yet

Malika thanks so much . Your doing a wonderful job .

Great customer service!

Excellent and friendly management with good units, stored my car and tv’s here for deployment and everything lasted great. I will be coming back in the future 100%

Very great service! Thanks Dale!

Wonderful customer service. Malika help me and my friend by saving us as much money as possible which was very kind of her. The place feels secure and calm. I don’t regret a thing.

Service is really good, quick and easy. Malika was very helpful and was able to give out all the information we needed. Good job! 👍🏼

Malika was awesome. I needed a unit last minute and she waited for me even thought it was just minutes past closing time. I truly appreciate her taking the time to help my family and I. The facility is very clean and the prices are affordable too.

Malika

Nice company to do business and the team so friendly and nice.

Very nice and easy process. Management was extremely helpful and made the move in very comfortable.

I received great customer service here. The team here is awesome.

Dale was great

Dale provided great service

Dale offered great customer service! Thanks

The front desk employee Dale is extremely courteous very friendly and helpful! Very good job.

Everything was there

Malika was very nice and very helpful

Elizabeth was very nice and helpful in getting us a storage unit. Our move has been very stressful and she made things easier for us and helped put our minds at ease. Will be recommending to all our friends and family

Very pleased with the service i have always received from this facility. Pleasent people to deal with. Always smiling and willing to help.

Elizabeth was very helpful with getting me the correct unit and size

Great place honestly and Elizabeth was wonderful. Would definitely recommend to others.

Very nice and clean place! Had to move some things in quickly for a short while and office staff was VERY helpful and assisted! Additionally, had some questions about hiring people to help move items and Manager (Elizabeth) gave me some ideas and contact numbers...which worked out GREAT! Storage area and units were clean. Overall GREAT experience!

Elizabeth is a huge asset to the company! You don't want to lose her!

Elizabeth was very helpful and courteous

I had a great experience the other day with Elizabeth. I will definitely be a return customer in the future as well as recommend others here.

Very nice place. Elizabeth was wonderful to us. We were late to our appointment, we were wet, tired and very grumpy. She was very cordial and smiling while I vented about the horrible drive we had. The facility is very clean and the units have easy accessibility.

Great service from Dale!

Elizabeth was super helpful!

The staff here are top notch! Even while they were learning how to use their new computer system they were able to have me setup in a storage unit with no delay. Edit: I changed my review from 5 stars down to 1 because on Christmas day the onsite property manager and a group of people literally ran me off the property. They said they saw me jump a fence. I am currently on FMLA from work for a back injury and have a hard enough time walking around. I am physically incapable of climbing a fence at the moment. I even walked to the front fence and showed them that my gate code worked and that I was allowed to be there but they still ended up kicking me off the property and wouldn't allow me to go back to my storage unit to lock it up.

Malika was more than patient and she was very knowledgeable. I will tell friends.......great place no pressure😄

My house just burn down Malika help me and she was great she walk me through everything

Elizabeth got me in a storage really quick and was super nice

This facility is nice and clean. Office personnel is very friendly

Went to get a storage and elizabeth was great! She got us in the right space and was very nice and professional

Property nice and clean. The managers there are great and very helpful. Would recommend everyone to rent at this place!

Friendly service nice units

Elizabeth has one of those attitudes that is always positive. She always has a smile on her face and you can tell she truly enjoys her job. Would highly recommend

Brenda was great. Always helpful and very friendly. Would give a 10 if I could

It's a storage place. Decent priced nothing special

See Brenda cleaning units when I'm on property to provide for customers she is very courteous and helps with all my needs

Great food great workers only reason I give it 4 stars is because everything in Publix is pricey

Great place. Safe, clean & convenient. Staff is friendly. This is my second time renting here and I'm very pleased.

Great service. Friendly people. Brenda very pleasant.

Very happy with my location!! Has made me money and saved me money😉😆

Excellent customer service. From arranging a unit over the phone, to doing the paperwork. Brenda was a absolute pleasure.

I had a great experience here. Good and speedy service. Would recommend to a friend

Had a great experience! Brenda was really helpful and explained everything with details. Will definitely recommend this facility!!!!

Great service friendly people. Brenda the best.

My experience here was excellent. Staff was very helpful and friendly. Took time to explain every thing. I would highly recommend Publc Storage. I would definitely rent from the again.

Brenda was real friendly and very professional.property was clean and well kept. I would highly recommend to anyone. Than You

Experience was fine except I feel like the employee kept trying to up sale me. Also said employee broke laws stating that I was required by law to carry insurance on my unit an additional $11 a month. As that employee was not a licensed insurance broker it is completely illegal for that to be said.

Very pleased with the service. Brenda is very professional and friendly. Thank you for helping me with my needs and making sure all my belongings are protected. If you need to store your things look Brenda up she is the best.

Been using public storage since 10/2016 and have had no problems with the staff helping or adjusting to my needs. The property manager Brenda is true a sweet and kind woman that is there to help you in times of need not to hurt you and keep your stuff. I'd use them anytime I need a place to store.

Brenda is very knowledable and friendly

Very nice lady named Brenda works there. She is very helpful and very kind. She is also very patient, LOL. I would recommend this facility to anyone and everyone. And their prices are reasonable too!! 👍👍

Brenda is so amazing and friendly!! This is a great location and great prices!!! I have and will keep referring to all!!

Brenda is awesome. Very professional and really cares about her customers. Property clean and very safe. Really enjoy renting here. Thank you Ms Brenda.

Great people and service. Loved it! I was assisted by a lovely woman named Brenda. She gave me all the information I needed and was very sweet.

Came in at the last minute traveling from Lake wales. Brenda very polite and willing to help even though property closed

We needed something fast and not time consuming... Dinorah had amazing custome service... She gave us all the help we needed at reasonable amount of time... She was amazing!

I wont to thank Brenda for being so helpful and very kind. She is very professional. Will let all my friends kniw to come see her at Park Ave.

Brenda was very helpful. Property was as described.

Brenda at store 28070, was very friendly, helpful. She was very helpful showing me a few units and helping me make my choice. The property was very clean. Also was very friendly on the phone when I called her. I would recommend Brenda at 28070 for your storage needs. Go see her.

Brenda is the most Professional and caring person I have ever met in customer service!!! Bravo Zulu Brenda🎉

Very convenient location for my business needs and the on-site property manager, Brenda, was extremely helpful and knowledgeable.

Brenda was very knowledgable and courteous. She knew a lot about the products I needed for my items while in storage. Thank you

5 Stars for great service and location, Brenda was super nice and accommodated all of my special requests. As business owner that is important to know your items are in good hands. I would surely use them again when I need storage in the future.

The ladies at Public Storage are awesome. They make your experience wonderful.

Brenda in the Orange park branch was very friendly and patient found me the best deal possible and got me out of there quickly. I would highly recommend that branch but mostly Brenda!!

Brenda give great customer service and was very helpful in the time of need. Will highly recommend.

Great service. Brenda very nice

Very happy with this facility. Brenda was very knowledgeable and helped me understand what I needed for space . Will use this facility when we make our move to the area.

Brenda is great!! Best customer service ever...very knowledgable. Highly recommended!!

Awesome customer service! Brenda was super helpful

2nd time I've rented from Public Storage and my stuff has always been kept safe and in good condition. Can't ask for more!

Awesome place! We want to give a special shout out to Brenda and also Deonna. They were very professional and truly care about our needs as a customer. This is something you rarely find these days. Thanks so much! I hope Public Storage #28070 realize what an asset you guys are. We give you a BIG thumbs up! Darlene P

The service is very good . Brenda is vey nice and helpful.

Deonna or die!!!! She is amazing

Had a great experience. Brenda went beyond the call of duty to make sure that I could get the unit that I asked for and could not have been more pleasant. I live out of town and she made certain that even though I could not get to the facility within Public Storage's stated reservation hold period that we could make arrrangements that worked for us. Brenda could not be there when I arrived and I was helped on site by Ivanna who was also wonderful.

Branda was excellent she do a great job made sure we had the right size we needed even want to another location to something for to make sure we had everything we needed thanks branda

Brenda was amazing!

Brenda was very friendly helping my grandmother with her storage needs. She did her best to explain everything she could to us. She took good care of us and Id highly highly reccomend this location if you need a storage unit climate.controlled or not

Mrs Brenda is always so nice and friendly.. always there to help.. this is my 3rd time using this location and if i ever need it again this is thr location i will choose.

Brenda was extremely nice and helpful and was really sensitive to mine and my fiance's situation. If you're looking for storage space you should definitely come here!

Thank you Brenda for the great service. Very clean property and professional service. Will pass this along and definitely come back if storage is needed

This is my second time storing with public storage and i won't go anywhere else. They have competitive prices and the office manager Brenda takes great care of her customers. Highly recommend!

Veey good services

Brenda was very helpful and very sweet.

Brenda has been a big help with my storage needs

Made a payment for my sister and Deonna that works in the office was so nice

Thank you Brenda for the kind professional service you provided at time of storage need. Very clean facility. Well maintained. WILL recommend to all.

Ivanna and Brenda was very helpful and nice...gave great quotes and deals....Brenda gave me the best offer than what i seen online

I want to Thank Ms Brenda for the great professional service she give me at the time of need. She is very caring. Excellent friendly service. I will recommend to everyone

Brenda was excellent to work with.... She worked with me in everyway she could!

I have had my items stored here for over a year and have nothing but good experience at this facility. The area is kept clean and neat. Brenda is great and answers any questions I had and has always provided great service! I would definitey use Public Storage again and the 210 Park Ave Orange Park FL location for sure.

Great experience! Thank you Shannon :)

Brenda is always great and friendly when I come on property. Always a wave and smile. Very helpful with all our needs.

Brenda was very helpful I appreciated all the help

Brenda and Elizabeth was very friedly and kind making my rental experience a great one. Thank you girls for a very easy move in. I will reccomend to all my friends.

Excellent service ,professional, friendly , informative and quick!!

Great Staff! Very Helpful!!!

Brenda was very helpful with my storage needs. Very friendly and a joy to do business with. Thank you so much for your service.

Great customer service

Great costumer service!!!!! All the people we talked to were extremely helpful and very kind. I love not only the people but the whole environment.

BrenDa was very helpful with choosing a unit!

Today i went in Deonna and she had excellent customer service a very nice person and she made my experience at public storage wonderful ,I will be back soon to put something away and this is the place I would do it thanks to Deonna 😊😊😊

I came to this location not sure exactly what i needed but upon meeting ms. Brenda on my first visit i knew id recieve excellant service next visit aswell when i returned i met mrs. Deonna whos customer service with a smile tactic was outstanding service like this will keep my family friends and many others returning to this location and referring to all that we can find. Public Storage thanks for being One of the last companies to enforce happy employee's

Returned because clean and safe

Brenda provided amazingly exceptional customer service, going well above and beyond to be exceedingly helpful in all ways. The Public Storage company and its other personnel are extremely responsive and responsible, and I will give first consideration to this company for my future storage needs. Thank you Public Storage!!!

This is the best place I have ever rented. Brenda always has a smile and greets me every day by name. Will recommend to everyone

Brenda has been extremely helpful to me every time I have needed her help(many times!). She was very friendly throughout the process as well

help was great, ran into no issues whatsoever

Great service thanks ms brenda

Kiya was so sweet and helpful, thank you!

Nothing but excellent experience with this place for storage from deployment to pcs excellent customer service and they really care about you as an individual! Highly recommended!

Shannon was incredibly helpful and provided excellent customer service for me and my family members. She was efficient, knowledgable, and cheerful.

Brenda was very helpful with my storage needs she went the extra mile to make my storage space fit my needs, Thank you very much.

Very friendly!!!!

I received awesome service. I was in a hurry and just need to purchase an item, and the employee at the time was great and offered great recommendations. Her name is Kiya W. and I wanted to write a review because she went above and beyond to help me and I was also able to witness her offering great service to another customer as well too.

Everything has been amazing!! Brenda was very helpful!!

Keya W who works there is really delightful. She helped me find the right unit. She's doing a really great job. Thank u.

Kiya was awesome and friendly!!!!!

The sales rep Kayla was very helpful and the location was convenient for what I needed. They made storage one less thing to worry about in my moving process.

I was supposed to move into a new house and the previous tenant wouldn't leave. I had my life in a truck and Kiya was amazing and helped put my mind at ease. Thank you for having the insight to hire her. She was truly an angel in our time of need.

Quick, smooth and very detailed. Never rented a unit any easier then this one. Kea was excellent, knows her stuff. Recommend this facility to one and all.

Marie at the Park Avenue Public Storage in Orange Park, Florida has been wonderful. She helped me find the appropriate storage unit and made the check-in process super smooth. You couldn't ask for a more helpful and accommodating employee.

I think park place is a great place to get your storage needs. Shannon did a great job in finding me the right space i needed . The service was great i would recommend it.

Shannon was very informative and helpful. She's also friendly and made me want to get a storage room

Shannon was very friendly and I would love to rent here again

Quick! Simple! Professional! Convenient! Nice job, Shannon! Thanks for making it easy!

We recently rented a space for our RV at the Park Ave. location in Jacksonville, Fl. The sales rep named Shannon was very pleasant and always had a big smile our her face. She made us feel very comfortable while we were there and was very professional. She informed us that she stayed on the property and that made us feel very secure. We will definitely send business that way if we ever hear anyone in need of storage. Again, thank you Shannon for taking care of our baby.

Property is professionally managed and convenient. The staff has always been courteous, as well as, helpful with all my needs. I would highly recommend this location to any one in need of a place to store their belongings. Thanks Lucas and Shannon.

Manager is very nice

Shannon was great. Very knowledgeable and just a lovely person all around.

Shannon and Marie are so courteous St kind I felt like one of the family great place to go customer service excellence

We needed a large storage unit while we were in between moves. I paid 1 dollars for the first month and a small one time fee. Move in was fast. I was shown the unit before I paid to make sure it was what I needed. Shannon was super helpful. Highly Recommend!

Great Job Shannon thanks for a great experience renting my storage locker

Friendly and efficient . Great experience. My second storage with this company. The best

Wonderful wonderful people! Shannon is very helpful! The office was clean and organized and the staff very knowledgeable and helpful!

Shannon is absolutely wonderful and extremely helpful. Great experience and will continue to use for all my storage needs.

Shannon was very helpful! I needed to switch from a bigger unit and she helped me with no problems at all. She was very pleasant and seemed very happy.

Well it started 1 dollar move in. We got there and the dollar some how turned out to be 43.00 then you have to take insurance there at 11 dollars a month that's the cheapest. Then you don't have 24 hour access to your belongings only 6 am till 9 pm. Will never rent there again stayed one month and I was gone.

I was very happy with my service at this location. I am in need of a storage facility later on this year after I sell my condo.. Ms Shannon was very helpful in explaining the different size units and even took the time to show me some. I will surely be back to rent a unit.

Shannon was amazing, answered all my questions over the phone and while I was in the office, couldn't of asked for a better experiance!!

My wife and I went in on a Sunday to rent a unit and the manager Shannon was awesome! She had a great attitude and went over all thr prices and sizes and did not once get annoyed with us and out milliions of questions. When were bringing some stuff her relief manager (can't remember his name sorry) was there and greated us with a smile and asked if we needed any help with anything. I would highly recommend this storage place to anyone!!!

Excellent place and excellent service. Highly recommended!