Public Storage Self-Storage Units at 6333 Arlington Expressway, Jacksonville, FL
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
5'x5'Online only price$ 35/moSmall 5'x5'
$ 35/mo $47Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 63/moSmall 5'x10'
$ 63/mo $84Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 84/moMedium 10'x10'
$ 84/mo $111Best Price Label
- Outside unit
- Drive-up access
10'x29'Online only price$ 92/moParking 10'x29'
$ 92/mo $112Best Price Label
- Uncovered parking
10'x15'Online only price$ 111/moLarge 10'x15'
$ 111/mo $148Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 142/moLarge 10'x20'
$ 142/mo $189Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 178/moLarge 10'x30'
$ 178/mo $238Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 191/moLarge 10'x20'
$ 191/mo $254Best Price Label
- Outside unit
- 24 Hour access
Nearby Self-Storage Locations
Resources from the Help Center
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Arlington Storage Units Near St. Johns River, Mathews Bridge
This Public Storage in Arlington is an ideal location for residential and business customers trying to find self storage space on the east end of the Mathews Bridge when heading to or from Jacksonville.
Situated directly on the Arlington Expressway between Cesery Boulevard and Arlington Road, this property offers a wide range of cheap storage units, including various sizes of outdoor storage units and indoor storage units.
Roughly four miles outside of downtown Jacksonville, this is a great place for commuters heading in and out of the city to keep important work-related items in a 5x5 storage unit.
Jacksonville Jaguars fans can stash tailgating and gameday essentials in a handy 10x10 storage unit at this facility, just a few minutes from TIAA Bank Field, from folding tables and chairs to coolers and cornhole boards.
Families near Tree Hill Park can easily organize a cluttered garage with the help of a 10x20 storage unit, which can fit crates, boxes, tools, bikes, ladders and even lawnmowers and gardening equipment.
This property offers rental parking spaces and enclosed units for vehicle storage, as well as outdoor spaces for RV storage and boat storage.
From the city to the beach and everywhere in between, this Arlington Public Storage is ready to handle self storage needs as they pop up anywhere in the Jacksonville area.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 515)
Great people helped me pay for my storage. Thanx! 😋
DO NOT I REPEAT DO NOT GO HERE worst service in Jacksonville!! Once your stuff is there they basically hold it hostage!! I went up there trying to pay my bill and switch units for over a week and it was always closed no one there to help even tho I was told it would be no problem to switch once the promotion was uo. Of course when you call they can take your payment but that's it no switching no getting the lockout off of your unit nothing. Now because of an email that the DM isn't responding to I can't move my belongings to a smaller one that I can actually afford even tho I keep telling them this. God forbid you get Pam she's the rudest employee ever just walk away or hang up. Basically once they have your stuff thats it no changing units or anything like that they know your going to pay or loose your stuff. I've been given the run around between phone numbers that weren't correct to wrong email addresses I honestly believe the dm doesn't exist. Now cuz of waiting ive incurred fees that i was told i wouldn't get and the communication between the customer seevuce number and the actual facility is the worst ive ever seen. You call they have records of your calls and everything but when in person they cant see the calls and complaints so your treated as if your lying and when i had the customer service person try to explain to the person working (Pam) what was going on Pam acted as if she couldn't hear him and then flay out accused the customer service person of lying. Then right in front of me called someone on the phone and accussed me of lying about everything I said even tho I called and they have cameras so you can clearly see I was there. While dealing with all this 3 or 4 other people came in complaining of the same things as me and were treated the exact same way as me. Worst decision I ever made was bringing my belongings here. Also since renting the unit the place has been shot up and there is a bullet hole in my storage unit as well as the other units near mine (but the insurance doesn't cover it so anything damaged is your problem)!!
Good job.from employee
Hey pepper this is a warning ⚠️. Please do not use this service in Arlington. They will try to take your your property. They are BOTHERED BY BLACK PEOPLE OR ANY ONE ONE WHO IS NOT LIKE THEM VERY RUDE AND NASTY SERVICE!!! I HATE THEM
Staff was wonderful, helpful with the best deals that was suitable for my needs. Also they were the first people that got my daughter's name right by her driver's license. Lol
Omg Brenda is wonderful I love that beautiful soul she made it so easy and so simple even helped me to set everything up for a different location. That’s the kind of customer service I would love to see everywhere else, but unfortunately not everyone has the ability to perform with the confidence she had. I don’t know what it was about her, but she had the ability to make me feel so comfortable like I knew her for years . Let’s just say I didn’t feel like another ticket number. Trying to hurry up and get the service over with and to the next person. My favorite part about the visit was while we’re talking as she explained everything step-by-step. She was looking at me in the eye she stopped what she was doing. She wasn’t looking to the side or being easily sidetracked by the person she was training her professionalism was top notch. Even if you’re going to a different storage I would recommend you dealing with Brenda off of Arlington Expressway. She is the real MVP. Thank you!!!
THE WORST DECISION I HAVE EVER MADE AS AN ADULT...I STILL SMFH ALLDAY
Amazing experience and they took care me and ms. Brenda is wonderful
Brenda is very professional and knows her job. Helped me with it all u needed.
Thank you for your help. Tami great
Brenda helped me and was very nice
They are very helpful and will explain everything to you so that you understand
Brenda the manager was so friendly and kind. Will gladly do business here again if needed in the future
Jazmine at Publix Storage was Exceptionally Amazing .. she moved me in with ease.
Tammy and Brenda were amazing with assisting me on my rental unit they were both very patient and helpful. We even shared a few laughs.
Mrs. Brenda was very sweet and helpful and went over and beyond to make sure I had the best storage unit possible. Thank you so much Mrs. Brenda💕
Best service. Easy rental. Thanks Brenda
Mrs Brenda she's the best I want to thank her for her overall help she gave me I'm going through a lot and she was determined not to quit in her help so thank you for your kindness
Brenda was amazing . Beyond Expectations. Great Customer Service.
Brenda was fantastic customer service was outstanding Great Personality help me with my account she went over and beyond
Brenda was very friendly and helpful.
Great Storage! Good rates no problems. Nice and quite, has a security system plus gate lots of cameras.
Brenda was very helpful I'm going through a hard time and she came through for me I saved alot of money using this storage very professional
Brenda was great, everyone was very friendly and it was easy to set it all up and get the storage space that I needed!! Thanks Brenda!!
Brenda was awesome. A very professional person.
Brenda went out of her way to help me out with a storage unit early on a Saturday morning. Appreciate her flexibility! Facility has a nice locked gate and feels safe
Amanda and the staff were friendly and informative. They answered all of my questions and recommended the best option for a storage unit. The first unit they gave me wasn't in good condition but they quickly gave me a new unit and it worked out beautifully. My items stayed safe and dry during two hurricanes and moving out was a breeze.
Great service by miss Kim she was very helpful
No trash containers
Teresa best service ever
Nadia here is exceptional...She took the time to educate me on how to use the app... This was very very helpful...Such a nice lady she is... Thanks for everything, Nadia😊
Nadia was awesome. Thank you
Have had my outside unit for about 6 months now, it’s a bit pricey as I went from 250$to 305 for my unit but nothing yet to be ruined by weather in my unit. So I’m pleased, it’s secure and the gate system being Bluetooth is nice so you don’t have to roll down your window or get out of your car to get in.
Above and beyond. Caleb is always pleasant and very helpful.
Teresa was very helpful and nice. She gave me all the information I needed.
Excellent business staff, been doing business here for years and always had the best help and from staff. Teresa was awesome and made everything a pleasure.
Brenda is truly amazing. She has been a huge help, I recommend Public Storage on Arlington expressway for your storage needs!!!
Miss teresa is fabulous
Just came and Teresa’s bubbly energy was amazing and very informative and knowledgeable thank you
I always have the best experience in the upmost customer service.
Amanda was awesome. Clean property and convenient location.
Candice was so nice and very quick and efficient made a stressful situation very easy and smooth
Service was great and Caleb was awesome made sure I had everything I needed.
Amanda best customer serve I see in a public storage Amazon person great I give 1 to 10 100% the best
Been here a minute always feel safe when I come and the office staff is amazing and helpful
Amanda was awesome, excellent customer service, picks up calls.
Amanda and Stephanie are great nice girls helping service
Excellent service from Tiffany she is about good customer service tiffany is really my sunshine on this day she gets 5 stars
WHEN I CAME INSIDE OF THE STORAGE PLACE TODAY IT WAS LIKE A RAY OF SUNSHINE TIFFANY WAS SO HELPFUL AND PLEASANT
Great service from Tiffany. Leaving the sunshine state.
Priced too high
Had great experience at this property. Candice and Brenda was so sweet, delightful and friendly.
Lovely helpful and informative staff. I highly recommend this storage facility!!
Stopped by a few days ago to see about renting a unit and was very pleased by the service provided. The manager, Amanda, was a great help and I would highly recommend this company to anyone!
I came in to look at what units are available. Amanda the manager was such a great help in letting me know my options.
My fiancé and I are currently looking for a storage unit since we are moving to the area and I was helped out by the manager in the store. She was very friendly and a great help when telling me about the different units. I will be back once moving time comes!
Stephanie is really cool. Was new to this area and was so helpful in guiding us through the process. We felt so welcome. Amanda was wonderful as well when we went the next time. Real customer service.
This place claims that even with a personal code you are not allowed in after 9pm. I thought that the reason why storage places give you a code is so you can gain access to your storage unit 24/7
I have to give a major 🎤shout 🙋🏼♀️out to 🏆Amanda🥇! She not only was super nice & very professional, she showed me she cares about her customers! She went above & beyond what she is paid to do! Some people forget how to treat people anymore so it definitely DEFINITELY was a breath of fresh air 🌬️ when I needed help that day! Thanks Amanda you really are AWESOME!! 😜😁📦 👏🤝
Amanda was very professional in helping me pick out a storage unit Thank u
Amazing service and affordable. Stephanie was a great help and took excellent care of me. Would definitely recommend their services.
Stephanie was a very respectful young lady. Took her time and explained things. She walked with me and showed me everything. Need more employees like her.
Caleb and Stephanie were awesome!
Inquired and was impressed by the pleasantness of the employee.
Amanda at this location was extremely knowledgeable and helpful. I would recommend anyone who needs storage to try this facility first.
heather was so kind & made my time & experience easy! thank you heather!
Good space and very clean
Amanda D went above and beyond her work responsibilities and I am a very happy and satisfied long term rental. Thanks to her professionalism permitted by team Public Storage!
As a 1st time renter at Pubic storage Arlington. Mrs lovely RAIN was very knowledgeable and experienced with the process of getting settled in my new storage unit i definitely would rent again if need be and pass on referrals to family and friends Great job well done 👍
Outstanding customer service from Amanda and Rain always!
My first time in public storage I had a very nice experience with rain and I would recommend public storage go see rain
The Arlington storage company was very very nice very long time a Amanda was very helpful on time and was very patient patient and also the girl that's work Earl that's work the morning shift she was very nice as well she started me off with my storage what a great area to put your things in Arlington publis Arlington public storage Amanda was very helpful I recommend anyone Go here no matter what size storage you're getting
I used Public Storage for about 6 months it was a great easy process to get the unit had no problems. But I did run into a minor problem when it came to closing the unit out it was some miscommunication going on. But super thanks to one of the employees there name Rain at the Arlington location. She helped me out in such a way as going over and beyond to help me solve the problem I was having. Everything got fixed promptly. People like Rain I will come back to store my things at this location. Thank you again Rain for all your help!
I love it here😁😁
Amanda was above & beyond with the help she has given me. Awesome customer service, understanding, & patience.
Awesome service great people to handle are needs
Great facility! Awesome managers!
Teresa was the bomb Helped link all of my accounts together.
My family and I are so thankful for this storage facility! We were needing to unexpectantly store a huge truck load into 2 storage units. The process was painless! I love using the app which makes access a breeze. Also what sold me is how clean everything is. No rodents or foul smells. The manager is the best! We have used several storage companies in past years but she makes you feel at ease and explains everything with a smile. Don’t sleep on this place!!
Great customer service Teresa
Excellent experience with on site manager today. Thank you
Sami was really sweet and helpful. Also beautiful personality
It was a great service thanks. Sami was sweet and helpful
Customer service was wonderful. Very informative and delightful.
Tiffany was very nice and helpful thank God for her I am handicapped and she was patient and helpful
Sami was very helpful with everything I needed
Sami was so helpful in my time of need. She really was very flexible and knowledgeable. If u are in a jam come see Sam. Lol.
Fácil acceso y los espacios están limpios
Sami was kind and patience, beyond that very informative and professional with a Sense of humor
Sami was very helpful and kind
Darrell was able to help me with everything. Also did great at answering all my questions
Sammi did a great job of explaining the complete setup and made it simple to sign-up
Sami was very professional and helpful. She made my experience great!!!!
My fiance and I had a great experience at public storage in the Jax, Fl area thanks & kudos to Sami. A genuinely hospitable & professional manager.
Sami was A+ customer service, very helpful and pleasant x10
Brenda helped us get a unit and explained all to us even helped with PS App
Brenda is the best.
I helped a friend move yesterday and we brought the loaded truck to this Public Storage location. I am extremely impressed with the facility, but especially want to commend Brenda, the gal that handled the reservation; She went above and beyond with patience and helpful assistance in answering questions, offering suggestions and even helping my friend get the app downloaded and explaining how to use it. Thank you again, Brenda!
Very friendly and professional. Everything was handled in a timely manner. Very good business.
Great service and assistance. Glad I gave them a shot and reasonable priced.
Best in town, management here knows how to run a smooth biz!!!
Just busy today
Great storage facility and awesome staff!! Very friendly!! Safe and very secure storage. Bluetooth gate access through your phone makes it very convenient.
Great spot good people
This location in Arlington was so friendly, helpful and professional! I'm very pleased.
Dale is an excellent representative of public storage. A true asset.
Ms. Pam is very helpful and courteous and she made things easier for me to understand
Very busy Saturday.
Good service... decent pricing. Clean and secure.
Very nice manager good customer service I think it's so funny watching people get out of their car to enter the gate code at public storage and all they got to do is download the app and turn on their Bluetooth and punch a button
Employee was nice gave me everything I needed and more went above and beyond
Excellent service. Brenda helped set up everything I needed.
Pam and Brenda were great provided me great service with a great deal come shop with them
It's a clean and great customer service 👍👍
It was great experience with great service people are so friendly thanks I will be back soon
They dont protect your furniture or things at this location. I move my things out and during unpacking i am finding all kinds of damage to my coffee table from rats chewing on it. I took photos which i will try to post of the corner that was chewed all up and this table was passed down to me from family they dont even make them this big and they are expensive. The able has a drawer and the top lifts. Solid wood. Smh
They must not treat for rats since my coffee table was chewed on while it was in there care and location. Solid wood and cost a lot of money to find one this big that lifts the top and has a drawer for storage. I am very unhappy with this place and the hole time we had our stuff there everyone was rude when we spoke with them. We also posted a photo of my table when we got it out of the storage. Smh horrible to know your stuff isn't protected when you thought they would do there job. I recommend going to u-haul BC they care and treat for rats and pest and do what they can to protect your furniture while its in there care.
Public Storage has been great. I've been with them for a lot of years and never had any problems they help me all the time and I appreciate they customer service it's great one of the best thank you
Good service!! Great employees
Good service and great employees
Moved here from Texas and Brenda was friendly and very helpful
Can I pay my storage online?
Had a very good experience for my first time here
Service was awesome Thanks to Brenda for being helpful
Ms. Brenda was awesome and made my rental purchase a breeze. Ms. Pam was very knowledgeable about the renting process thus for, I'm giving these ladies a five star rating!
Dale was excellent
Brenda and dale was great!! Thanks
Brenda was excellent
Dave was a great help and did a awesome job with assisting me with the right unit.
Dale does an outstanding job at taking care of customers.. Always satisfied with him
Dale was very professional and helpful my husband and I were thankful and diffently recommending this place to our family
I loved the customer service, Brenda which was the young lady that help us was very polite and kind and did her very best to help us!!!! I would definitely recommend this location to anyone looking for a storage facility
Brenda who works at the front desk has poor customer service likes to repeat herself instead of helping the situation ; pretty much told me they will be hold my belongings when I want it out ; great job Brenda ; funny how I pay three weeks and not a month to month bases ; horrible experience door left open that’s why they need u to pay for insurance at there location also the camera do not work either bc I was told by there employee as well
Dale took excellent care of us!!!!
I love the great service
Brenda was very helpful of our needs.
Very good storage facility..
Very great customer service and awesome storage service
Very good people good customer service
Dale is so helpful! He went above & beyond to show us the unit and other options.
Everything was great. Clean place and friendly customer service
Really good people and the lady was good and explain very thing to us And was clean and was going by the CDC guide lines
Customer service w upper level mgmt has opportunities
Great service very helpful and friendly
Miss Debbie was an absolute delight! She was extremely friendly and helpful through the entire check in process. I totally recommend this location to anyone looking for a storage unit. Thank you!!! ⭐⭐⭐⭐⭐
The people here are awesome, extremely kind and respectful. We have rented a unit for a little over a year and have had no problems. Great place to store your belongings.
Very helpful and patient. Definitely recommend them to others.
Aweful. Rats ate my furniture and the insurance I paid extra for only covered $250 for verman damage. I got screwed because my couch I had only had a few month's was a $1000 bucks was destroyed.
Thank you Brenda for great service.
Dale and Brenda are the best!!
Dale is a awesome worker great job
Very nice workers always great attitudes when you walk thur the door. I have not had any problems with break ins or heard about any. My stuff has been safe for years.
I had a great experience at this public storage these lady’s are wonderful, Ms.Terea is a very wonderfuly lady and had a great experience with her .
Brenda is very nice and helpful
Brenda & Holly were the best ever. Thank you
Brenda is the best
Cameil was wonderful on heping me
Cameil she was wonderful woman with handling my storage needs. Customer service was A1 kept a smile and me laughing. A great asset to this company.
Camel and Amber displayed great customer service
Cameil was superb and helped me out very well
Naila was amazing, she was so nice and very helpful! Made it as painless as possible! Very nice employee! Was very quick and efficient! Will be back in the future!
Cameil has good customer service
The young lady Tiffany I took care of my needs concerning my storage issues was absolutely outstanding she actually was very knowledgeable and ask all the right questions due to the fact that I didn’t know exactly what size unit I needed Once I told her exactly what I wanted to put in there she directed me to the perfect unit for me a nice 5 x 5 great job Tiffany keep up the good work great customer service skills
Amber was a great help doing my rental. Worked fast to get my out the door because I was in a rush. Very happy with service.
Cameil was the best sales associate she took great care of me and I really was having a bad day before I met her
Hello!#!QUESTION I RENT FROM PUBLIC STORAGE ON ARLINGTON EXPRESSWAY I WAS TOLD I HAD TO USE THE BATHROOM ELSE WHERE . I NEVER BEEN TOLD THAT BY ANYONE AT ANY LOCATION I USE THESES PLACES OFTEN ... I PAY MY PAYMENT ON TIME. EVERY MONTH. I WANNA KNOW WAS THIS A PERSONAL ATTACK I HAVE KINDEY ISSUES AND CAN'T. WHOLE MY WATER PLUS THE MEDS IM on SEND ME TO BATHROOM ALOT. Once i get my THINGS i will never use ANOTHER where i PAY MY money and CAN'T. USE BATHROOMANY.
Cameil was great and her personality was awesome
Cameil had superior customer service she helped me very well,will recommend to others
Amber did an excellent job with our rental she made a stressful process easy
Amber was a huge help to me to say in securing an emergency unit!
Cameil is a good manager she was very professional
Cameil nice place
Camil was very helpful and kind
Amber was a great help to me and made the process easy.
Cameil very good job
Cameil was very great very helpful and very professional
Cameil was very helpful with my rental and gave great service Amber also helped me in office with any questions I had
Amber is a God sent she’s was very helpful and kind
Easy rentals experiences
It's a nice place to store your thanks and the people are here is nice very clean.
Came to the location and clean
Very good recommendation
Very great customer service with Sandra and naila
Came to make my payment Naila and Sandra were great
Ms.sandra was a lots of help to thank you
Naila was very professional and courteous!
HI I WANNA TO SAY TO MS.NILA MY FRIEND RENTS FROM THE PUBLIC STORAGE ON ARLINGTON EXPRESSWAY SHE WENT OUT HER WAY TO HELP HER
Nails is a joy!
Naila is a wonderful employee here at this location. I appreciate her service
I HAVE BEEN DEALING WITH PUBLIC STORAGE FOR YEARS AND I HAVE NEVER HAD ANYTHING BUT GREAT EXPERIENCE I LOVE HOW THEY ALWAYS HELP WITH BEING DISABLED MS.NAILA WENT OUT HER WAY AT THE ARLINGTON EXPRESSWAY BUSINESS AND BROUGHT ME A DRINK AND GAVE ME HELP TO MY STORAGE IM DISABLED THAT ALONE WAS A BLESSING I THEY ARE A GREAT BLESSINGS TO MY LIFE SHE VERY THOUGHTFUL
Great service!! We came in for some supplies and to rent a storage unit! Amber were super friendly and helpful.
Very happy to work with Naila Thanks PS!!!
I visited Public Storage on Arlington expressway on Wednesday December 18th to make a payment , I met Naila who greeted me with a warm and pleasant smile, her service was excellent. Because of her I will always be happy to continue to use Public Storage.
I have a storage unit there. The ladies who run the place a really cool. The only thing I don't like is they close at 9
Way too much dirty Don't do it not worth it!
Cost to much for rats holes in wall... Go to U Story on St. Johns bluff
Professionalism is always a plus! Keep up the good work Naila!
Great service, incredible Customer service. I was a last minute searcher and got wonderful service from this company and Nyla in the office was AMAZING🥰
Naila is wonderful!!! She is such a great help!!!
Service is great and people are friendly
Cool place....but in the hood.
Greet customer service skills, very kind, and get the job done with no problems 😊👍
Naila is awesome. She helped make a rough day go a lot smoother
Naila made it easy for me and my mom to get a storage.thanks.
Very easy to get signed up for a unit and then very easy to cancel when we ended up moving from Jax. Would definitely recommend!
Naila was awesome!
Great facilities. But the price for the space I had was over priced and they make you get insurance. Something that should be optional.
Polite, helpful staff, clean lot, clean unit
The staff was very sweet to me. Thank you for being so awesome!!! You guys ROCK!!!
Cameil helped Me and my girlfriend today was exceptional customer service process was quick and Easy My first time renting from this facility but it was good
Cameil is a very professional worker,she did not stop until I saw a storage I liked, she made my process very easy,because I was already overwhelmed with moving. She showed me items for sale and even though I refused she kept a smile and continued the rental.Cameil is awesome
Cara was an amazing help. She got me in a unit quickly and was very nice.
Speedy checkout and Great service 😁
Cara was very nice and professional
Cara is awesome!!
Cara. Really. Took. Care. Of. Me. Real. Nice. Individual. I. Really. Like. Doing. Business. With. Her . Thanks
Cameil wonderful part of the friendly staff great clean environment it's a pleasure done biz with them
Cameil was very helpful with assisting me to get the storage that was more affordable for me.
Jay was very friendly & helpful!
Cameil. Was a very great employee and helped me thank you.
Cameil was helpful and friendly. She was efficient n made the whole move in process very smooth. Was a pleasure!!! Thank u, ms cameil!!
Naila was super helpful! Recommend!
Really good service Nila is very helpful
Naila is property manager and she is awesome ive been with her facility since 2017... Great Customer Service! Thanx Ms Naila for being Awesome!
Mrs naila was very helpful
Cameil has excellent customer service and helped me very well
Don't come here, they automatically raise rent after 90days. So you don't have a lock in rate like they advertise. Go UHAUL, their cheaper
Came by and worker was very helpful, nice and considerate.
Naila has been such a wonderful help and a blessing with keep us up to date with everything we need for our storage.Very professional kind and courteous
Naila is fabulous. Always professional and courteous to me. She is a great employee. Thank you public storage for her taking care of us.
Staff is friendly. Naila helped me with the process. Quick and easy.
Amazing place..very clean
Cameil was wonderful and very helpful.
Excellent service and an asset to the company! Thank you!
Cameil was very nice and explained everything in detail.
Cameil es helpful and made my rental process very enjoyable
Cameil is very polite and professional
Cameil had very great customer service very helpful
Best customer service Ive had.Cameil was very welcoming and made alot of suggestions towards my storage need.Very professional and the premises is very clean
Cameil and Naila make a perfect custmer service team.Those two are awesome
Cameil gave me excellent customer service and she was very friendly.
Naila is very nice. She was very helpful.
Cameil has made my transfer from one unit to another stress free.Her professionalism has made her 1 of my best customer service experience
Nails is very helpful! Clean and no bugs!!😁😁😁😁😁
Great storage manager, Naila. She helped me get my unit when all seemed lost.
This facility is very clean. I felt very safe and secure here. Thank you. Naila was very helpful and explained everything diligently. Thank you Naila!
Naila was so awesome in helping me today
I rented a unit at this facility and Naila was very professional and courteous. She made the rental process easy from start to finish. Public storage needs more employees like her.
Nails was wonderful
Cameil has been very helpful and informative about my rental I would give her 10 stars if I could.Thanks Cameil
Cameil was very very helpful and very pleasant I truly appreciate her service
Thank you for your service Naila .. wonderful customer service ...
I have a storage unit at this location and I have to say that the managers at this facility are the best. Every time I'm at my unit they take the time to come and ask me if everything's okay. When I make my payments I'm always greeted with a cheerful hello and a smile. And they always make sure to ask if I need any packing supplies to secure my items. Fantastic job Naila and Cameil. I will be sure to recommend my family and friends to your facility.
You can find a better place. The units are infested with ants and rats. When we moved our stuff out we had to throw away a lot of items because they were covered in rat droppings/urine, or they were torn up from rats chewing, we had boxes that were covered in ants. It's ridiculous. The amount of money you spend, you would think they could at least do better job of keeping critters out. We called and attempted to speak with someone to get some questions answered but no one could be bothered to even treat us with a little bit of respect. Rent at your own risk.
Cameil was a geat sales associates and very professional. Recommend her for all storage needs.
Staff is friendly
Very helpful and great service. Thank you!
Very nice. Nila was so friendly.
Camille has been extremely helpful and resourceful.
Cameil is very nice and outgoing if you come here ask for her!
Naila helped a lot and I was pleased with her service. Will rent here again for sure.
Came to this location to make a payment and Ms Naila was the absolute professional. Im always greeted with a handshake and smile. I will recommend this location to family and friends because of her.
Naila was very helpful in assisting me & showing me a good unit. She made sure I knew about the bldg being painted & that some of the unit numbers were missing. I'm glad we were able to meet.
Always really slow to find someone and No one ever answers the phone. Also really good at tacking on fees so you lose your belongings pretty quickly. Last time I went the employee on duty was riding around on the golf cart flirting with a customer as a line was forming into the road because No one could get in.
Cameil has been very helpful, courteous, and professional to us during our time at public storage. It was a very refreshing experience to us this morning. Thank you Cameil and public storage
Great place to store your things
Cameil has superior customer service. She went above and beyond to help me with my storage needs and answered all my questions and made the process extremely painless. I will recommend my family and friends.
AMAZING service from Cameil she helped us find a storage unit big enough for my things and gave an amazing price. She was Incredibly nice and professional. Clean storage units and clean property .
Cameil was great! Service was also she was very friendly and helpful! Thanks Camiel and I recommend this location for your future storage needs.
Very helpful. Loved the whole experience.
Great location. superior customer service
Nothing special about it except the prices are a bit pricey !!
They have rats and they bite holds in my water bed and they said that they would make a note of it and that was it
Came to the facility and met a very nice manager, she is very helpful, attentive, and concerned about my storage needs while also being an outstanding representative of the public storage industry, highly recommend this facility because of the staff.
Came to do a rent a unit. Cameil was very helpful and knowledgeable and made the process super easy. Great location
Cameil helped me with 2 rentals so far,she is professional and understood my needs despite language barrier.Shes the best!
Cameil was extremely helpful and very professional. Even when faced with a difficult and rude customer. I had the task of helping said customer acquire a unit, and i can honestly say she is a true gem in customer service!!
Camiel gave the best customer service ... She made the moving process so simple.. Glad I went to this one
Naila provided exceptional service, above and beyond every time. Perfect!
Trying to change m reservation from one day to another was a total inconvenience.
Nalia took care of me she was very knowledgeable and professional. Thanks a lot.
Cameil has been a great help with my experience at public storage!
Jacobi, Very polite and helpful along with providing excellent customer services!
Thank for the help Naila
Management is great,the property is always clean.Naila is very supportive,thanks a bunch.
Cameil was my customer service and she did a wonderful great job with getting me what I needed for my property...
Cameil and Naila helped made our rentalvquick amd easy
Naila treated us like we are family. She is very professional and looked out for my family needs regarding storage. We got the right space and additional supplies. We couldn’t do it without Naila. Thanks again NAILA!!!
Just taking someone else there
Naila was very helpful. I was in a jam and she came to my rescue.. Shes a great asset to this company.. Keep up the good work.
I love this storage , the staff here( Nyla) went out of her way to ensure that my lost keys were placed in my hands after I had left them in my unit. She was so nice and friendly and I am so appreciative!!! I will definitely recommend this place to anyone!!!!
Roaches in units
Nails very helpful lost my with in one hr got new lock love it the best
Naila was wonderful!!!! She was such a great help!!! Definitely happy with choosing public storage!!!
Naila is very kind and dose a very good job and freindly.
Ms Naila was very helpful and made things very easy....great employee
Great service!! We came in for some supplies. Naila and Ashley were super friendly and helpful. I didn’t need storage today but know where I will be going in the future when I do!!
The staff handled everything so fast and professionally I will definitely be returning back for more service
Price to high not a safe place to store your items.
Had squirrels and poop all over my items and an employee yelled at my younger siblings when other people just threw their trash however they wanted too in the already over flowing dumpster
Thank you Ivy for helping me get set up with my storage unit today. As a new employee of Public Storage I feel you represented the company very professionally and will be an asset for the company. Now if the online reservations people were only as good. Left out telling me about all the extra fees...that's okay though...Ivy handled all of my questions and was very nice...she sealed the deal...JGR
Dirty and old
our customers call us to most of the public storage locations throughout the city, this one more often then any other. The public storage at Southside Boulevard and Beach allowed one of my customers 24-hour access one day I don't know the reason why but it was a great accommodation I wish all of the public storage facilities especially the one on Arlington give some type of option for extended hours especially in emergency situations.. It would be great if this location had some vending machines WITH COLD DRINKS considering this location gets very hot during the day time. By the way you get so much sunlight during the day you really should consider solar panels on most of your roofs.
Kinda high hidden fees
Great customer service
Great Experience Getting My Storage Unit With Carline ! Very Informative and Easy To Understand.
She turned me and my family away at 5:55 for a unit..they close at 6..terrible way of business..0 stara
I was in need of a storage unit and Jacobi was such an amazing help! Having rented storage units in the past, from other providers, I found his professionalism to be a wonderful quality that I have missed in past experiences. His knowledge of the products and services in which he offers to consumers was very pleasing. I really enjoyed my signup and experience today! He's definitely an added value to your company. THANKS JACOBI you are amazing! p.s. Lookout Public Storage I may have to come and get him on my staff.
Great service. I appreciate it.
Mrs carline was so awesome at the public storage they helped me out so much i suggest every body should go here i thank her for her service thank you so much Carline
Great Location Great Costumer service Mrs. Niala was very Nice And Helpful
Great location and Mrs. Niala was very nice and helpful. Even though I came before closing she was still very polite. Recommend this location!
Naila was very nice and moved quickly with profession.
Naila was a very big help and very very friendly I definitely recommend you coming to this location.
Great staff but a few things that were upsetting, I wasn't told tI'll I got there about the hidden fees ie. Lock purchase, in tial fees, insurance, and for the price I had to pay the unit it, looked bad the walls were very damaged to the point in the upper back corner I could see three feet into the unit behind ours, if I wasn't in a pinch at the time I wouldn't have chosen this facility even with the nice staff and location I don't feel comfortable that my things are safe insurance or not
Naila was soo helpful and patient with me
Naila has outstanding customer service and is definitely here to help! She made me feel welcome and comforted me when I was confused about my billing. This place is great.
Nails was very nice and helpfully, and I'm very happy she was able to help make my payment!!!!
They are always friendly and great . Naila was very helpful with my move out ! Will defiantly use them again .
Naila was very helpful and friendly!!
Naila, very kind and courtesy
Helpful and polite thanks
Ms. Lauren is obviously one of Public Storage’s consummate ambassadors who topped the icing on the cake with very informative, detailed documentary during my first day reception. During my research to locate affordable, secure storage, I also met with Ms. Haley and Erin at Public Storage—Arlington Expressway. Previous reviews also demonstrate Ms. Naila to be a very competent Property Manager. This operation surely knows how to run successfully and efficiently. I highly recommend Public Storage to anyone seeking the hallmarks of self-storage. As Oprah Winfrey would say: “You Go, Girls!”
Naila is a very nice manager very helpful.. I will be using this public storage facility again. I will recommend this place to family and friends.
The staff was friendly and knowledgeable :)
Jamishia was very helpful and professional I came in to see prices on storage she knew all the right answers to my questions and I will be renting soon thanks so much mam you we're the best!!!!!!!!
Jamishia and doug were very cordial, respectful ,professional and a delight to do business with. These two individuals are what exceptional customer service is all about. Public Storage should be proud to have them on their team.
Naila was very helpful! The unit was very clean. Would recommended them to anyone!
Nalia is one of the most wonderful person there and I always enjoy working with her ..
Great down to earth people and great service....
Mary Ann ..has always given great service at this public storage.
Very cooperative staff. Manager left a meeting to return to rent a unit for me. Very helpful in every way and nice facility and easy to get in and out of.
Nadia was a great help with us finding the right size storage. She was nice and very informative regarding what my husband and I needed. Thanks Nadia...
I came in to rent a 5×5 unit, once we went to check out the unit we noticed that there was a hole inside the wall of the unit. Instead of insisting that I purchase that unit. But she helped me find a suitable unit
Naila is very professional, and always helpful with a cheery attitude. I highly recommend this location.
Great storage. Naila was very helpful ful
Great experience with Ms.Naila. Did a great job getting into the unit.
Rosalyn was great in helping me get my storage unit set up. Very polite and well spoken.
Miss Rosalyn, was very helpful to me, very efficient, effective and perfessional..Thanks Miss Rosalyn for taking care of me..
It was a great service!
Rosalyn was the best ! Need more like her
Rosalyn rocks she was very helpful and knowledgeable with every question I asked... Great service.
Just got my storage love the employee they are fun.... Come get a unit well protected Naila and Rosalyn are very polite fun and outgoing .... Lots of laugh while getting my unit..... 😍😍😍😍😍😍😍
The lady rosayln was very nice and she explained everything in detail. I love this place and me and my sister got a storage here just now. The ladies are very nice.
I loved the service rosalyn was very heplful and fast!!!! #publicstorage
Rosalyn was awesome. And naila was just as great. Thanks girls
Nalia and Rosalyn are very amazing women! Need storage there the place!!!
Very great customer service ! The employees here are always nice and helpful!
She was very polite and excellent work with the paperwork. Her nane is ms carline
carline did an excellent job helping me with my rental.
I have 4 units at this facility and recommend to anyone to bring your business here, you will be very happy with your choice.
I was very satisfied with Carline assistance helping me and my daughter I would definitely come back to use this location.
Carline was absolutely amazing! Very helpful! Stayed late to wait for me and was super polite.
Carline was great with the service she provided! Thank you!
Car line was very patient n helpful with me today on my rental.
Excellent service.Carline and Naila
The service was very professional ....
The property manager, Naila, was very helpful and kind. The facility could use some updating. However, overall I would recommend.
Heather was wonderful and helpful
Very helpful and great customer servuce from heather.
Kelly and nialna are the most helpful wonderful polite people that work for public storage they help you when you are in a bind and do a wonderful job I give them a 10 star rating
Great customer service! Nice people.
Kelly at Arlington location was wonderful. She was polite and very helpful. C-51.... Bethune's..
Really nice ladies !
i came in and was helped by Naila. She was very helpful. She showed me the unit and assured me that my stuff would fit. She also suggested i get some protection for my furniture. She wanted to make sure my stuff is protected. i was very pleased with my decision to come to public storage.
Naila was the best!!! She was a great help and even when I gave her a hard time she smiled. Thank you public storage!!!
efficient and friendly check in, spacious unit, easy access....even cold water for us and our dog
Walked into public storage today and service was wonderful and one worker by the name of Naila was great at helping us.
Monisha and naila showed me great customer service you guys made my day thank you..
Naila help me with everything i needed and more... thank You
Ms. Naila was very pleasant and professional!! She secured my unit while I made a quick run and set it all up for me in a timely manner. Thanks Naila!!
Ms. Naila is always so customer friendly, has a positive attitude ALWAYS, and is very helpful everytime. I strongly recommend this particular location.
Xmonet gives quick and easy service each time i pay my bill
I came in and made a payment..she was very hepful
Visited today nice and clean and great customer service.
Monet was outstanding with her customer service. She helped me decide which unit would be better for my needs.
wonderful service from Naila at this location
Good job. Came in and the lady at the desk was professional. Job well done.
NAILA is the best customer service representative I have ever had the pleasure of dealing with. She is very informative and understanding. A great help and a breath of fresh air, she has reestablished my faith that service is not dead it the world today. Bravo NAILA. Thank You so much!!
great fast customer service
They threw away my makeup set
the experience was great. Naila is the beat customer service person I've had in a while.
Great customer service and prices. Very thorough
More us great as well as Naila! Very helpful, but should definitely make lock charge known overall good experience
Love it. Nail a is awesome!
The management was very nice n helpful no wait to get service. Im vey happy with my service
Very helpful and extremely polite. NeNe deserves a gold star for her job performance today. Very clean site.
I had a wonderful experience! Service was quick, accurate, and detailed. Thanks to all the help that was given by Ms. Naila, I had no complications.
I would like to compliment Naila for her wonderful customer service she makes all of my trips to public storage truly pleasant.... She's very helpful and very courteous.. It's nice to see there's still people who know how to treat customers. Thank you. Eathen Allen construction
The manager Naila was very helpful and friendly. Had speedy check in and out
Naila was very helpful and nice
Very helpful and right on time . I was helped even when the computer was down
Fast and easy payment. Always courteous.
Naila...was very politeness courtesy I will tell others
Naila was very helpful and they have great service
Very nice lady named naila ,She was very helpful polite
Very Helful And Knowledgeable Of Service Exellent Teamwork And Services Thankfull Reshaundra And Company
Naila was very helpful & fast. I highly recommend her service to anyone looking for a storage unit.
Well I just had the best ever experience in ANY public place with Nail a & Reshaunda- they were sooooo courtesy & prompt, & professional & I can hardly wait to return!
Great customer service
Loved the management at this property & that made decision to rent unit easier. Very helpful and property was extremely clean. Highly recommended.
Naila was awesome!!!
Perfect job thank u .
Funny and supportive...typically concerned with my well-being in regards to my location. Rough start with Carol because I didn't grasp storage policies but she kept a level head and Naila has always been a delight especially to other customers...highly grateful...thank you... -J
I enjoyed our visit at public storage Ms.Naila,and Ms.Carol were so kind. They made finding a storage easy. I will use them again in the future. 😃😃
I was on the property and couldn't lock my unit. Went to the office to get help. Naila in office was very helpful and showed me how to lock the unit.
Naila . Very pleased with service.
Great customer service
Naila&catol do a great job
Great storage to rent from. Naila/Carol are the best. Carl Watkins
Nailal Carol was very helpful in selecting the unit that fit my needs.
I purchased a rental property from this location and the staff was very helpful towards me getting everything settled and situated. Naila was her name she was very professional and courteous which is always a plus. I would definitely recommend this location.
fast service great price
I visited this location on 9/11/2013. As soon as I walked in I was greeted cheerfully by an employee named Carol. She was so helpful. She assisted me in picking out a storage unit that would fit my needs. After picking a unit. She was very helpful when going over the rental contract. She was very knowlagable and answered all of my questions. She made my first time using Public Storage a very pleasant experience. I will definatly be recommending this location to my family and friends!!!