Mickey was very professional and created a very smooth transaction. Thank
Micki was amazing! She was extremely helpful and sweet! We highly recommend her
Mickie was especially kind and accommodating. My experience with Mickie was a pleasure!
Micki at the front desk is excellent
Kim is very helpful at this location she goes out her way to be very helpful and is very positive and professional at everything she does and does everything to the best she can
Thank you Micki for your friendly personality and professionalism.
Excellent communication and a great professional. Thank you, Micki.
Linda was very helpful, courteous and informative..
She made y’all’s customer service nightmare on the phone go away.. you really need to work on the phone customer service at the 1-800 call center.
Update 2: wireless gate access has stopped working.
Update: I needed to switch units for better access and Micki did her best to help me!
Highly recommend!
Micki was a great help and very supportive on my first day in getting my unit and getting my lock and my insurance questions resolved!
Mickie is a total darling. She was a great help.Good custom service skills. She's a keeper!!! And miss Patt helped a great deal.Getting me in touch with the right folks, thanks you guys.
Amazing service! Would recommend to anyone i know!
Great service from Micki! She took her time to show me a few units, answered my questions and explained the contract in detail. 100% recommend!
Micki was very professional and helpful.
Very helpful and nice people.
Good experience. Lady super helpful
Micki is a nice friendly person. She will gladly help you through the process of renting a storage unit.
Micki, was super helpful she helped me change units and get a better rate each month!
Amazing service as always.
Clean. Cool app feature to open gate
I really enjoyed talking to Mia micki she was really helpful everything went successfully and the storage is very clean 👍🏽👍🏽🙌🏻
Micki It was spectacular with us
Micki is amazing. She attended me really good. I recommend her 100 percent. Thanks for everything.
My experience with Mickey was absolutely wonderful. I made my reservation online, and she helped me out in person.
Linda was very professional took care of me fast explain everything to me .
Micky was amazing great customer service couldn’t have had better help
Linda was very helpful and curious. I was very frustrated finding the right storage facility and was glad I found her at Public Storage.
Linda was amazing and very helpful throughout entire rental. Never gave up and always found a way to move forward even though it wasn’t her property she was helping me with , really went above and beyond.
Great service from Micky and Linda. They always answer the phone or return your calls.
Just rented a unit with Micki in Jacksonville, Florida. She was absolutely awesome!!! Friendly, pleasant and informative. Thank you for a positive experience!
If you happen to need an extra room for your belongings we definitely recommend Micki, she is the manager of the public storage in Baymeadows rd Jacksonville!!! She was able to answer all of our questions, no just that she was very professional and knowledgeable!!!
Micki, is the best person anyone would love to meet. I'm given her a five star. She deserves 10. She knows her job. I will recommend a 20 star. She deserves it.
Nicki has always been great, every time I have an issue whether it is Getting information or needing help with access codes, She has always been very professional and helpful.
Mickie was extremely helpful with my rental aggrement.I had so many questions, but she went over everything with me..I am extremely happy with her customer service.I will be recommending Public storage at Baymeadows to all of my friends and co workers. Thank You again. I hope to meet you in person during my visits there.
BARBARA DiPATRI.
very nice, helped out a lot, i will be coming back in the future. Thanks to Ms. Linda.
The absolute best customer service. Micki is the best!!!
Mickey was really helpful and made the whole process painless. From start to finish it took less than 10 minutes. If you want a helpful staff and easy access storage, this is the place.
Micki helped me SO MUCH with everything! Give this lady a raise, she is such a gem!
Micki was the absolute best!!!! Helped me with everything I needed to get done and saved me money!
Micky was awesome. Thank you for your amazing job.
Micky was very awesome completely took care of everything I needed to be done. Customer service satisfaction 10 out of 5 stars. Ty Micky
Micki was very helpful and answered all our questions. She made the rental process easy for us to make a decision to proceed with our choice.
Micki provided me with great customer service and I am very well satisfied.
Linda was sweet and professional. A nice balance. In and out quickly and she put the customer first. Thank you for a great experience.
Ms Micki is the sweetest, I thank her so much she’s so patient !
Micki was extremely helpful!
We worked with Patricia and she was absolutely outstanding! Has the soul of an angel and Goes above and beyond - if I could get 10 stars, I would!
Pat is amazing so kind, friendly, and helpful this company is lucky to have an amazing employee
Ms Linda is the best. She saw me sitting outside and came to me to to help me with my reservation and setup. She’s the best!
Jasmine was 5 star help waiting on me and assisted with all my needs! 100% recommend working with her!
Linda was extremely helpful!
Ms Pat was a professional and very nice!
Patrica was very efficient and proficient at resolving a rental issue I had. A wonderful lady to work with. Highly recommend the facility.
pat was very helpful in arranging my storage unit
Dude this was the best experience I’ve had at any of their locations here. Without a doubt they will be the place I keep coming back to. Great prices, great staff, David was super knowledgeable and helpful with any questions I had.
A good place for all your storage needs in or around the bay meadows area. Will definitely be coming back, thanks again for the great service. Make sure to ask for David, he’s the bomb
David answered all of my questions, was very clear about all details, which is much appreciated. He made my rental smooth and seamless. Really enjoyed doing business with him.
Very demure, respectful people here & fast paced with available storages I booked online
I met the service rep named Short he was very nice even gave me a bottle of water. Cool guy!
Really good service and friendly people.
Helpful friendly staff. Price and terms well explained.
Richard awesome customer service
Richard was very helpful, definitely knew the answers to all my questions. Gave detail information on units and prices. Very Happy with my experience and our new unit. Definitely will be recommending to family and friends....
I’m very with the person who help me with the rent unit
Very friendly service quick and easy and excellent quality customer service would highly recommend
David is the best! Super helpful and made my experience a great one. Will be coming back!
I love David! He so helpful and the facility is always clean and professional when I come in and he's always so sweet. I am definitely going to be coming back for all my storage needs.
Seriously a great place for all your storage needs! Will definitely be coming back next time I need it!
Great customer service! Awesome storage unit and price is fair.
Store manager was nice and helped us resolve an issue quickly and efficiently after we had been been given the run around from other places.
Miss Pat has been so extremely helpful and is a credit to Public Storage as a company!
Give this lovely lady a raise!
As a recent customer to public storage on Baymeadows I must say how helpful richard is! I didn't know how to open my lock and Richard let me know that I needed to do a Fonzie trick to unlock my unit. I'm a reference person so that enhanced my experience altogether!
Down to earth girl fast service the girl jasmine was on point and will definitely come back
Richard was AMAZING!! Very professional and efficient!!
I was very impressed by Richard who greeted me and assisted me with the policies and Procedures and he was very well knowledgeable and helped me get the right Storage and size and his Politeness, and courteous Attitude to Assis me .
I so glad I went to the property and met Richard in person, it is making my move a more enjoyable one, I would definitely tell everyone to rent here and I would rent here again if I move from this location.
I am a long time customer of Public Storage. Richard is always kind and eager to help with any questions or concerns.
Richard went above and beyond!! Very pleased
I Thank you all for letting me get a storage with your company in this difficult time in my life everything was so easy to get the storage and your employer was very nice and patient with me when. I was trying to find the storage Mr. Richard located at baymedeaws storage is always nice to me and the property is very clean and I like the quality of service is over the top , I haven't seen this type of service in a long time. I wish more businesses would have great quality like public storage do.
Very easy to work with Richard!
Great place Great customer experience
Richard was very helpful and gave us a great tour of the premises. He guided us through the costs of everything and made sure there were no surprises.
Richard was great and knows how to do everything required. He is really managing two properties and does the job well while juggling the phone, computer and the customers in the office.
Nate was great, appreciated the help!
Richard is a great property manager great help to us extremely recommend coming to thus place.
Richard was a phenomenol associate
Great service and hospitality from mr. Richard. He helped me from start to finish. I had no issues and this was the easiest process i have ever had. I highly recommend!!!
Great staff always willing to work with you and help you out. Easy in and out never a hassle. Highly suggest!!
Richard was a great help and service was fast and easy!
Great job. Thanks Richard!
Jackie was very sweet and helpful couldn’t have asked for a better person to help you
Richard was awesome and helped me with outstanding service. Highly recommended this place clean and neat also spacious couldn’t have asked for anything better !!!!!
Richard was very helpful on assisting me on finding an RV storage spot throughout the Jacksonville locations. The following day, he helped me following through with completing the process to lock it all in. At first Tammy scheduled Tuesday afternoon with me, but when I called he said he could complete the process on Monday. He made it all that much easier.
Richard, the property manager, exemplified excellent customer service. I was greeted with courtesy and assisted in a timely manner. I would recommend the Baymeadows location.
Richard was perfect and helpful. Thanks
The manager here was very helpful and friendly when I stopped in to get things out of my storage unit.
Richard was very helpful would definitely recommend to family and friends
RICHARD IS A GREAT HELP, HE HELP ME GREANDLY AND BEYOND, THANKS RICHARD
Richard was very, very helpful. He made this transaction so easy for us. Thank you Richard!
Location was just right so we booked. Average process. The difference here over previous experiences was Richard. We had a schedule conflict with our movers. Richard helped us out right away. Then at arrival he got us checked right in, helped direct our truck to our unit and was on the spot for anything we needed. After a long five day move, how amazing to have such a customer service focused person on the finishing end. Thank you!
Buena atención de parte de Richard. Y de Brooke muy atentos
Richard is truly helpful and understanding thank you 😊
Richard gave me great and Quick service booking my new unit. Good Job Richard !!!
Richard was very helpful, and professionsl.
Excellent and Fast service
Richard was extremely helpful with the unit enrollment process. Thank you for having such great customer service!!
Very professional took good care of great customer service
Richard provided outstanding service above and beyond expectations!
Richard was the absolute best quick and easy reservation.
Richard helped me worked out a miracle!
Richard was incredible!!! He greeted me and assisted me by providing insurance information for my belongings. His kind and interpersonal skills were awesome! I plan to return here and keep my belongings at this storage. Thank you Richard for being a cool person!
Richard was absolutely a doll and treated me extremely well. He’s my new brother from another mother. His customer service skills are impeccable
Tammy was an excellent employee. She gave the best customer service. First class. You need to promote her.
Thank you.
Douglas Green
Great customer service!! Love this group of people!
Great experience here! Quick and easy renting and very fair price! Richard helped me out alot with doing my reservation and also helping me figure out my lock!! Great location.
Great experience with Richard, thank you for helping me finding a storage unit. 감삼니다
Great experience so far!
Richard was awesome. Broke down all the information I needed in a very easy way, was very knowledgeable! Best experience at a Public storage I've had to date. (This being probably my 6th unit throughout my life)
Wish the rest had representatives like Richard. Otherwise the unit was cleaned out well. Did have a tear in my ceiling in the front I hope I'm not charged for, that he and I didn't see but if management reads this, this is my disclaimer, lol.
Overall, highly recommend this public storage... also due to the nice area.
Kim was amazing, friendly, very helpful, and informative with our extensive questions. She was very knowledgeable in her job. Great customer service!
Kim was amazing. Love this place
Teresa is great best service great personality.
Mike was very helpful and did a great job explaining everything in detail. Very friendly
Marvin was awesome help and very polite
Today I got to meet Mr Marvin, he was a pleasure. Great knowledge on units and deals . Very friendly and understanding with the stress moving. So see Marvin at Public Storage Baymeadows.⭐⭐⭐⭐⭐
The gentleman at the front desk made checking in super easy!
Convenient but it could use some updates and/or general updates to some of the units.
Was a very nice and informative people person. jasmine was amazing thank you for your service.
Awesome Care, Very Relative to Customers
If you want great customer service visit Public Storage on Baymeadows. Jasmine was friendly, kind and informative. Moving can be stressful. She made this piece stress free!
Very professional and provided the right information about the storage process
Talking to Nadia is like a warm welcome back….and the good kind of reception you get at the front desk make you feel right at home…she is .
And Public storage is the best with the drive up facility.
Scott made the process fast and easy, and I was able to move in my stuff immediately.
Great affordable storage and front desk staff is very helpful
Nadia has helped us allá the way threw the process and Made us feel very
welcome
Scott, the property manager, was AWESOME! Super helpful and smooth to sign up for a new unit. Great experience, happy to put in for a 2nd unit for my company.
Omg where do I start my day moving to the storage was a horrible start but soon as I walked in and got to chatting with heather I walked out smiling and all my pressure seem to lift off my shoulders she really saved me a headache yesterday thanks for being so kind to me u are a rockstar heather they are so lucky to have u there and thanks for the easy move in my storage was extra clean too
I absolutely love this location very professional and clean and Ms Heather is a wonderful touch to this awesome location very sweet and understanding and so polite she even gave me a hug when I asked for one
Heather helped me and my friend to get a storage unit and she was GREAT, she explained everything we needed to know and made sure we understood everything!
Heather did an awesome job with assisting me with my unit. Everything was quick and fast.
Heather at public storage on baymeadows made my move-in experience easy and smooth. She was patient and understanding try to figure out what storage unit would best fits my needs. About the process of choosing three different storage units she was very patient and understanding. Definitely will be using them again. Thank you Heather!!
Samantha, very courteous and helpful
Heather was awesome I was there helping a friend and we uad a few questions and she had the anwsers she was very nice and Knowledgeable and polite also very respectful and the bathroom was actually very clean
Heather H was very helpful, polite, and had a can do attitude. 10/10 service.
Heather h at your Bay Meadows location in Jacksonville Florida is a true rockstar!
She seriously needs to be considered for a multi-unit operator position and make excellent money.
Received Excellent Service from This Facility. I would highly recommend anyone to go and see Heather Y. She take care of your storage needs and explain everything accurately where there’s no confusion.
HeatherY. Was super helpful today with my move in. Easy to talk to an answered all my questions even gave some recommendations. She was very polite.
Heather Y was absolutely fantastic. Extremely helpful.
Heather Y was helpful and made the process quick and easy!! I’ve used other Public locations in the past, this was by far the best!
Heather Y is one of the most professional associates I’ve ever met. She takes into consideration what people are going through and is beyond kind and caring and loving. This is the best experience with Public storage I have ever had.
Amazong custumer service heather y was amazing
Heather Y gave great customer service, very knowledgeable and the facility is very well kept. Highly recommend
amazing service! thank you Heather Y.
Heather Y. Was super friendly and informative.!
Heather Y. is amazing. 12/10 would give money to her again
Units are immaculate and customer service can't be beat!
Heather Y provided great customer service and explained everything perfectly.
Great service. Heather Y. Was super helpful and is on the property everytime I am there. Storage area are clean and maintained. Great place with which to do business.
Heather Y , was very helpful and informative. Really appreciate her service
Heather was excellent and very knowledgeable and pleasant and professional.
Heather is great, customer service
Heather provided superior service. Awesome experience.
The staff at this location has made this complicated experience a simplistic easy one. Truely a God send.
Great services heather was great
Heather and Tracey were amazingly friendly and helpful. I would highly recommend working with them.
Heather was super professional and knowledgeable. She was very pleasant. Excellent customer service
Nice, clean, affordable, storage units. Friendly staff !!!!!!
Heather is so incredibly helpful and patient! I’ve lost my keys on a few occasions and she’s always been so eager to help me solve the problem. She is an above and beyond manager!
Wow! The customer service was exceptional...friendly, helpful, and understanding! Both Heather and Tracy went above and beyond to meet our storage needs. We really appreciated their willingness to work with our situation. Thank you!
Heather very helpful, showed me 2 units so I could choose. Recommended mattress protectors I bought from public storage.
Very professional service.
Heather was absolutely helpful and nice. My very first time using a storage space and she made the process so easy!!
Heather was very professional and courteous..she made my storage experience very simple and friendly
Heather the best helper thank you for your service appointment it your help five stars recommended
very kind & extremely helpful! made my move a lot easier. i’m very appreciative of Heather’s service!
It was a pleasure working with Heather! She helped my friend and I with moving some furniture around in our storage. She was really patient with us since it was our first time dealing with a storage unit. Thank you once again Heather!
ms. heather is amazing! as long as you communicate with her, she will do everything in her power to assist. no matter what it may be.