Public Storage Self-Storage Units at 8523 Baymeadows Road, Jacksonville, FL

Beware!!! This is unsafe place,My unit in Baymeadows public storage stolen by three men with an U-hual truck in the daytime while Public storage employee onsite,JSO is investigating right now…. Update: I was told it was a mistake by the one of customer of Public Storage removed my items by accident ,I have received all my items after they suddenly disappearing 8 days ,For them it’s a mistake but for me it’s a nightmare! Richard did great job to find out the moving company and provided as many as information he could !

Richard was a phenomenol associate

Great service and hospitality from mr. Richard. He helped me from start to finish. I had no issues and this was the easiest process i have ever had. I highly recommend!!!

Great staff always willing to work with you and help you out. Easy in and out never a hassle. Highly suggest!!

Richard was a great help and service was fast and easy!

Don’t use this storage company. When I moved away on a work contract, I stored my things here until I was ready to come back and get them. I placed my own lock on the storage unit. This past January, I had my sister and her husband go and retrieve an item from my unit. When they got there, the lock had been changed to one of the locks the storage unit provides and the documentation was signed saying that I had the lock changed; however, I had not been back to Florida since I left for my contract. I called the manager of the unit and had them pop the lock so my sister could get what she wanted. When they finally opened the unit, it had been ransacked/trashed and several high value items, that I couldn’t take at the time, are missing. I was given the number to the insurance company and they denied my claim because even though the pictures show my unit had been trashed and the forgery of the documentation to replace the lock, I didn’t have proof of damage to the unit. They are more concerned about damage to the actual unit than the several items of value missing from my unit.

Great job. Thanks Richard!

Jackie was very sweet and helpful couldn’t have asked for a better person to help you

Richard was awesome and helped me with outstanding service. Highly recommended this place clean and neat also spacious couldn’t have asked for anything better !!!!!

Richard was very helpful on assisting me on finding an RV storage spot throughout the Jacksonville locations. The following day, he helped me following through with completing the process to lock it all in. At first Tammy scheduled Tuesday afternoon with me, but when I called he said he could complete the process on Monday. He made it all that much easier.

Richard is so helpful

Richard, the property manager, exemplified excellent customer service. I was greeted with courtesy and assisted in a timely manner. I would recommend the Baymeadows location.

Richard was perfect and helpful. Thanks

Big help with my storage

The manager here was very helpful and friendly when I stopped in to get things out of my storage unit.

Richard was very helpful would definitely recommend to family and friends

RICHARD IS A GREAT HELP, HE HELP ME GREANDLY AND BEYOND, THANKS RICHARD

Richard was very, very helpful. He made this transaction so easy for us. Thank you Richard!

Location was just right so we booked. Average process. The difference here over previous experiences was Richard. We had a schedule conflict with our movers. Richard helped us out right away. Then at arrival he got us checked right in, helped direct our truck to our unit and was on the spot for anything we needed. After a long five day move, how amazing to have such a customer service focused person on the finishing end. Thank you!

Buena atención de parte de Richard. Y de Brooke muy atentos

Richard is truly helpful and understanding thank you 😊

Richard gave me great and Quick service booking my new unit. Good Job Richard !!!

Richard was very helpful, and professionsl.

Richard was awesome. Go check him out. If you have any questions.

Excellent and Fast service

Richard was extremely helpful with the unit enrollment process. Thank you for having such great customer service!!

Very professional took good care of great customer service

Richard provided outstanding service above and beyond expectations!

It's ok

Richard was the absolute best quick and easy reservation.

Richard is the best!

Richard helped me worked out a miracle!

Richard was incredible!!! He greeted me and assisted me by providing insurance information for my belongings. His kind and interpersonal skills were awesome! I plan to return here and keep my belongings at this storage. Thank you Richard for being a cool person!

Richard was absolutely a doll and treated me extremely well. He’s my new brother from another mother. His customer service skills are impeccable

Tammy was an excellent employee. She gave the best customer service. First class. You need to promote her. Thank you. Douglas Green

Great customer service!! Love this group of people!