Public Storage Self-Storage Units at 3424 Southside Blvd, Jacksonville, FL
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
5'x5'Online only price$ 29/moSmall 5'x5'
$ 29/mo $39Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 38/moSmall 5'x10'
$ 38/mo $51Best Price Label
- Inside unit
- 1st Floor
5'x5'Online only price$ 41/moSmall 5'x5'
$ 41/mo $54Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 46/moSmall 5'x10'
$ 46/mo $61Best Price Label
- Outside unit
- Drive-up access
20'x10'Online only price$ 59/moParking 20'x10'
$ 59/mo $79Best Price Label
- Uncovered parking
5'x15'Online only price$ 69/moMedium 5'x15'
$ 69/mo $92Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 73/moMedium 10'x10'
$ 73/mo $97Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 73/moMedium 10'x10'
$ 73/mo $97Best Price Label
- Outside unit
- Drive-up access
5'x15'Online only price$ 81/moMedium 5'x15'
$ 81/mo $108Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 97/moLarge 10'x15'
$ 97/mo $130Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 102/moMedium 10'x10'
$ 102/mo $135Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 123/moLarge 10'x20'
$ 123/mo $164Best Price Label
- Outside unit
- Drive-up access
15'x10'Online only price$ 136/moLarge 15'x10'
$ 136/mo $181Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x25'Online only price$ 146/moLarge 10'x25'
$ 146/mo $194Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Southside Jacksonville Storage Units Near Beach Blvd.
Southside Public Storage provides Jacksonville customers with cheap self storage options in a variety of sizes, because no two storage hauls are ever alike.
Just south from the intersection of Beach Boulevard and Southside Boulevard, and a short drive from I-295, I-95 or J. Turner Butler Boulevard/Route 220, this is a convenient storage facility for customers throughout central Duval County.
For small loads, like bikes, athletic gear and small furniture that are taking up too much space in campus housing for students at the University of North Florida, a 5x10 storage unit is the perfect choice.
If a major St. Johns Town Center shopping spree means it's time to make room for a new wardrobe in the closet, toss the old clothes in a 10x10 storage unit with extra room for bulky winter coats and a rapidly expanding shoe collection.
Local companies on the south side of Arlington searching for business storage solutions will find what they are looking for in a 10x30 storage unit, which provides ample space for desks, tables, chairs, filing cabinets and office equipment, all neatly stored just a few minutes from the workplace.
Between indoor storage units, outdoor storage units and the option of climate controlled storage units, there are many different cheap storage units to pick from at this location.
Got a car, truck, motorcycle or SUV that needs to be stored? Check out the vehicle storage options, including outdoor parking spaces and enclosed units too. There are even spaces big enough for boat storage or RV storage.
This gated facility also features a manger who lives on site and a storage area with keypad-code entry. There are also storage locker rentals at this location.
The city of Jacksonville experienced a major population spike in the 1970s and has continued to grow ever since. As that growth continues, if space starts to get tight at home or at the office, look to this Southside Public Storage for affordable storage rentals any time of the year.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 602)
The doors on the units are needs a lot of attention some needs to be replaced!
Hmmmm the gate has been broken for 3 .months at least and anyone can just drive in.....I'm paying full price for terrible security and I'm tired of the poor management on site..
Taylor and Stephanie were very nice and helpful! They were very knowledgeable and personable! I recommend this storage facility to anyone with storage needs
They are thieves late fees are 40.00 then u get hit with lean fees 50.00 for a 38.00 a month hole ..,rotten thies
Excellent customer service. No rodents in the unit. Great staff clean facility. And the rooster at the gate is always there to welcome you !
Great location been going there for years two thumbs up
So, my husband has been out of work due to surgery. So we have been struggling with bills. We are late this month on our unit, so I wanted to get it paid. The only thing I could do to pay it was ask the office staff Stephanie if she could please just unlock the door to for this man to verify the rims were inside the unit. He would have then paid the bill right then to get the rims we were selling. I explained to Stephanie that was the only way we could pay it. Thee man was there to pay but she refused to just simply open the door to show this man the rims were there🤨☹️😤🤬,m
Cece was a huge help and made a typically frustrating experience pain free
I have never felt safer leaving my most prized possessions in an overpriced closet, protected by a fierce guard chicken. 10/10
Really recommend this storage place, lots of options and specials. Mike was especially helpful, working patiently with my family to help us out. Amazing service!
Nadia was awesome with renting a space from another location
Great facility. Well run. Nadia is an amazing representative for Public Storage. Recommend highly.
Indoor units are not even close to secure. Property is infested with homeless and blind corners with no monitoring. Do not rent here
Very helpful staff
WHY ARENT PEOPLE INFORMED ABOUT YOUR RATS?? It’s highly infested.
I just moved to Jax from Phoenix and needed storage ASAP. Nidia is very knowledgeable and super friendly. I highly recommend Public Storage for your storage needs.
They are crook's they will sell your things with not any notice " Criminal"!
They are thieves. All on same page. When u ask for a superior they conviently start hanging up the phone...
Brenda is the best in the business.
Brenda was really awesome. Go see her with your storage needs
Love the rates and friendly service...would 100% recommend to family and friends
Awesome service ...will be back
Paid for climate controlled unit. Unit was humid and plagued with rats.
Customer is great and they made my move easy. Brenda was very helpful.
Rental went smooth. Rebecca is very nice and showed us how to use everything
Rebecca was fantastic and professional I was very happy with my service!!
Rebecca was a great help on her second day! Had to take the time out to give her a shout out
Brenda is a easy to talk to, she helps us every ti.e we have a question. Thank you Brenda
Highly recommended. The staff here are great at assisting you with any questions you may have.
Super fast rental brenda was awesome so was nugget! Easy to do online and pull up whenever!
Brenda was wonderful, made everything fast and easy.
Brenda Was awesome and completely took away all of my anxious tendencies. It’s nice to know when you come in they take the time and consideration to understand your situation while you are shopping for a location
Mrs. Brenda was a tremendous help with guiding me through my online issue. I truly appreciate the services that was provided.
It's been good so far
Teresa at the front desk was amazing. She goes above and beyond. I'm a Canadian and had my motorcycle there for 3 years. Teresa was there to assist me throughout my entire stay.
Brenda is wonderful person even I can in being rude she brighten my day and was very nice and understanding with my situation
Very helpful and professional. Great people!
Rented two storage bins from Scott he was very professional and helpful.
Scott was very helpful and informative. I would rent here again.
Mr Scott was very sweet and very helpful. Walked me thru the lot and also the app and definitely had great customer service.
Teresa was extremely patient and helpful and had a smile on her face the whole time. Thank you!
Nadia was extremely helpful and knowledgeable
The young lady Nadia,was so pleasant.don’t get that much these days.very friendly and offered me information I didn’t know of.Keep that great spirit Nadia. I hope o spelled her name correctly ☺️
Scott was super helpful and friendly. Would highly recommend for your storage needs.
I had the opportunity to work with Teresa at the front desk and she is absolutely phenomenal! She was always able to answer any of my questions and helped me understand how Public Storage is the superior option in the area. If you're looking for something that is affordable, easy to access, and conveniently located, stop by Public Storage on Southside.
Teresa great awesome
Scott was very personable and knowledgeable. So glad I went with Public Storage.
I was greeted with the warmest , friendly person ever working for public clerk , Teressa, and Scott , the location’s manager. They’re both overly nice …. I wish I could give them more than just 5 stars .
Great customer service by Mrs. Teresa.
Helpful and kind service! Attentive and welcoming.
This is the second summer we've rented a unit and they make it so easy. Scott, the property manager, was extremely helpful when I accidentally rented a second unit - he adjusted my account and was very friendly. The location is clean, safe and easy to access.
Scott was very helpful with this usually very stressful situation. He got us into a great unit and was able to answer every question I had. I highly recommend calling the store and speaking with him before booking online. Highly recommended! The units are easy to access and are in a very convenient location.
Trena and Teresa were amazing!!! They were very knowledgeable about the property and services. Great customer service!!!
Teresa was good
Teresa was amazing!!
Teresa was amazing today!
Good acceso and service.
Decent for the money. Older units. Staff is helpful
Be careful. Over priced and the man Scott I caught him in 2 lies. A friend of mine also said he asked them to give reviews when they've never even been there. Me as well. Many reviews if the owner will check these people have never been there nor have they rented from there. They have to get so many reviews every two weeks.
Everything was easy, didn't have to do anything in person.
Scott was very helpful and made getting my moving truck unloaded very easy. Great, friendly service!!!
Teresa was great assisting with me and my bf storage unit. She’s the best and so friendly!!!!
Nice and clean. I would have kept my business there but the rent went up 3 times in one year and it is just to much now.
Teresa has great service thank you so much for everything today
TERESA IS GOOD AND SWEET PERSON AND I IIKE HER SHE GOOD LADY...
Great service and really friendly.
Not cheap but available, behind gate. 👍
Teresa was very helpful and professional. Make my check out process very easy. Such a nice lady. Not going to lie when I first looked at the place on google wasn’t sure because about some of the reviews but had no problems here for my 4 month stay and would definitely recommend to anyone who needs a storage unit. Will definitely be coming back to this location. Thanks to all the employees for there hard work.
Teresa was a blessing to me! The property was very clean.
Teresa was the best help! She’s personable, and answered all of my questions thoroughly. 10/10!
Scott gave excellent service!
Scott was very helpful in helping me with my storage needs
Great attention to detail, answered all my questions. Walked me out to the storage unit! Great customer service.
Teresa did amazing she made it super easy and fast! I loved her service
It was great
Teresa is the definition of great customer service. There want a need to ask questions because she was being informative. Friendly and welcoming.
They gave great service, was very friendly and very helpful getting everything set up, including the app. Would highly recommend to use this location for your storage needs
100% recommend Scott. 10/10 first time renter for a storage and he made it so easy and efficient!
Excellent service from Teresa!!!
Facility has rats. And the rent went up....
I would just like say that Mr. Scott is awesome. He is very helpful, informative, and patient. He really took care of me. Thanks Scott!
Teresa thank you was awesome
Very nice and personable staff. Reasonable price and easily accessible.
Scott was very helpful and got us a new unit for our company right away. We were in and out quickly. Thanks Scott!
Scott is awesome!! He will sure help you with anything
Scott was very helpful for a Bulldog fan! Some of them are ok.
Scott was great and so helpful!
Teresa was so nice and great
I HAD A GREAT EXPERIENCE AT PUBLIC STORAGE, THEY REALLY CAME THROUGH FOR ME AND MY FIANCE.SAMI WAS VERY PROFESSIONAL AND HELPFUL!!
Sammie was extremely helpful and professional during our visit. She has a great smile and personality and was extremely informative and knowledgeable while conducting business. Thank you so much!
Sammy was excellent and incredibly helpful 5 stars!
Great customer service. Quick and easy.
Scott was able to help me completely and was very attentive from the moment I walked in. Even held the door open for me. He made the paperwork process quick and easy. I was very thankful 5 stars
Scott has amazing customer service!!! Thank you!!
Scott was very helpful and gave exceptional customer service! I highly recommend Southside Blvd Public Storage!!
Scott was very helpful and friendly.
Scott is helpful, knowledgeable, and courteous.
Sami gave us Great customer service! And I will definitely give her our business again! Thanks Sami!
Scott was wonderful and patient
Scott was amazing! Super helpful and knowledgeable and made this process incredibly easy!
Scott was very helpful and nice. He helped us get a unit. Amazing service.
Rental here was easy, the staff was very helpful, and I am very pleased with my experience.
Was so very helpful today. Had no problems while getting my unit for the first month.
Scott is always great! He is super friendly and does his job great! He has exceptional customer service and has tooken care of my mom for many years Unfortunately she is very ill, so I go in a pay her storage for her. He always asks how she is doing and makes sure she's okay. I am thankful for him and glad he is with the company. You guys got a good man running the storage. SO thank you for your hospitality and great personality. You know how to put smiles and people's faces so THANKS AGAIN SCOTT!!
Scott was great !! He made the process so easy and delightful , I’ll be sure to recommend him to anyone needing a storage unit !
Scott was an awesome help today trying to find our storage unit. He was very knowledgeable and had an amazing attitude. Keep it up!!!!
Scott was AMAZING!!!!
Scott has been fantastic! Very helpful and accomodating. Thank you Scott!
Great customer service, very friendly and helpful
The best service
Fast and easy service
Five stars to the very kind personnel working here. I have only dealt with him, myself, but All my conversations and dealings with Scott specifically have been a pleasure. Goes above and beyond, need more people like this :)
I would give them five stars, but they are incredibly expensive, so I can't. Having said that, the staff is nice, unit was clean, security is good, and don't forget the roaming chickens that are on guard duty ;)
Tiffany was nice
When I tell you Amanda is amazing! She was very professional and had lots of patience helping me today. I wish there were lots of Amanda's in the world we need more kind people like her in this world. Keep being amazing and offering exceptional service to your customers.
Scott was very pleasant kind and easy going
The two ladies at the front counter Amanda and Teresa were more than helpful and waited a little longer than they needed to for me to arrive.
Scott has been so accommodating with me while I switched units a few times. He was very helpful and has a pleasant personality. That makes all the difference in the world, especially during these times. Thank you Scott!
I needed to store my belongings for a little over a month while in between moves. I chose this location because it's not far from my new place. When I returned with my movers to unload the unit, I immediately noticed my items weren't arranged the same way as I'd left them. In speaking with the property management, apparently someone cut the lock and stole several items (mostly electronics but also some other items). They also claimed another person's unit had been broken into. I was advised to file a police report with JSO and to call Public Storage's insurance company (that's been a whole other nightmare aside from the initial break in). When I asked about camera footage on the property for the police report, I was advised they don't have cameras on site with the exception of the front office...BUT they were oh so conveniently now installing them. At first I believed them until I started this review. I'm literally looking at reviews from at least 2014, 2015, and 2016 on my sidebar on Yelp where at least THREE other people's units were also broken into. So they're just now installing cameras outside (so they claim) SEVEN years later?! Management also alleges they tried to contact me about the situation mid-August; I've reviewed my call history. They did not. I'm honestly beginning to wonder if it's an inside job. Absolutely DO NOT use this location to store your personal property. I've used Public Storage before in Virginia and never had any issues. It's egregious that this location is STILL experiencing break-ins after multiple customers have experienced and reported theft. The one review I'm literally looking at from 7/15/2014 states, "Don't rent from here unless your unit is completely closed in." Well guess what? Mine was a completely closed in unit and it was STILL broken into.
Just got a storage unit with Public Storage at property #28085. Scott in the front office was absolutely incredible. Answered all my questions and made the experience super enjoyable. Highly recommend this place. Nice gate up front to boost security for all your valuables.
Teresa is great to work with and very helpful
Teresa is energetic and has loads of personality. Great customer service skills. She is very knowledgeable about the property.
This location was great easy to book , and easy to vacate. Teresa had great customer service and was very welcoming. I definitely recommend.
Very friendly,,Mike is an awesome guy to deal with....would recommend this location to anyone...
Scott was terrific! We needed to upgrade the size of our storage space on the spot, and he made the whole process seamless and convenient.
Peter helped me out alot, thank you! Fantastic service.
Peter was very helpful!
Theresa made sure everything went smoothly and answered all one million questions I had. Unfortunately our catalytic converters was stolen at some point from our vehicle. Knowing that this facility is gated entry only it is very concerning that this happened, costing me well over $1000. Not a great way to welcome my husband home from deployment
Very nice front desk staff, also Henry the rooster is great company
Went to pay storage for my place in another state. They took payment, very efficient and pleasant.
Very nice workers named Scott
Scott was exceedingly professional and helpful, and was able to take care of what we needed, as well as suggest add-ons that were genuinely beneficial to us. Excellent service.
Scott did a great job!!!
Wonderfully professional, friendly, and made it easy to get our storage unit! Thanks Scott and Peter!
Customer service was awesome, friendly informative and easy. :-)
SCOTT DOES A GREAT JOB. VERY PROFESSIONAL AND HAPPY TO HELP.
Scott goes the extra mile towards customer service.
Best experience with a storage facility. Scott was Very professional and helpful. Check out this location for all your storage needs and ask for Scott.
Teresa was very informative and helpful
Great place manager is awesome helps you when you need it. Not a long wait. The manager brings value to public storage
Great experience. Scott was extremely professional and kind during a very difficult time. Thank you!
Scott was so helpful. I definitely recommend having him help you with your storage needs.
Not bad they do what storage places do never should have got trapped in that money pit
We have been going through this company for yrs and have never had a problem keep up the great work.
Scott is an amazing manager and person. One of the best place imo to store.
Sandra is beautiful she helped me get the best storage unit ever thanks I really appreciate it !!
Scott and Peter were Great customers service agents 💯💪🏽
Very friendly and knowledgeable. Thanks for your assistance.
Scott was awsome help explained everything very easy and made the process quick
It was calm, quiet and it's very HOT 🥵 INSIDE THE STORAGE CENTER ITSELF. SO I WAS JUST IN A HURRY TO KEEP GRABBING WHAT MY FAMILY AND I NEED AND WANTED🌺🥵 FAIR Price is a nice thing 🙂 as well
My company rents a unit here to store my equipment. I visit this site 4 times a week and it is always clean and the staff are very friendly.
Great customer service, helpful when needed, good group to do business with.
Don't go here not safe
Great place !! 😎
You pay too much for storage and you can't get in there 24 hours then all that money you pay ain't got no dumpster to throw trash in
Peter and Scott on the south side location off of Southside Blvd are hands down THE BEST CUSTOMER SERVICE DUO THAT I'VE EVER HAD THE PLEASURE DOING BUSINESS WITH. After a crazy mishap on my end due to my phone dying while online trying to purchase a unit, Scott nd Peter went out of their way to ensure my COMPLETE experience was at a 150% satisfaction rate. They went over the call of duties to fix my mistakes as well as helped me redeem what I was trying to accomplish to begin with. I would give them 10 stars if able. Thanks guys so much.
I was having the hardest time with the online reservation for a unit (my cell service, not their web page) and the two gentleman inside (scott and Peter, ididn't think anyone was on location since the covid thing) must have seen my aggravation and come outside (left their cozy a.c office to stand in the 90° heat, hottest day of the year so far) to help me not only get the unit, but fix the 5 previous units I had reserved thinking when my phone would die or never went threw.. so thank yourguys. You're the best
Thank you guys. You both (Peter and Scott) are super and truly care for your customers.
Ms. Teresa is so helpful and nice ! She is definitely on top of her job ! I will refer my friends and family 😃
Moving can be extremely stressful but the staff here is amazing. Teresa was great on helping me find the best storage unit for my move. Great customer service and great energy throughout the entire interaction. Thank you for making my moving experience less stressful!
The best ever and easy with Mrs. Teresa!!!
Scott was very helpful!
Teresa great work
Clean environment, well lit and friendly staff
Great and fast service. I was helped promptly, and courteously. A lot better than other storage places I have used prior. Teresa was very helpful and a joy to work with
Great place, GREAT STAFF!! Scott was fantastic.
Scott the manager was very helpful, definitely recommend if you need storage in the area
Great customer service and great smile. Thanks for all the help! We really needed it!!!
Friendly and helpful staff!
Consolidating several of my storages and these guys were awesome. they were able to get me what I need and an area that made it easy and convenient. Thank you guys
Scott and Pedro were super helpful and give me personal assistance every step of the way. Highly recommend them and this public storage.
Great service, Scott and Peter were very helpful.
2 times rate increase with in one year
I'm VERY disappointed in this place its such a scam! Advertised $45/month which actually was $60/month because they FORCE you to add THEIR insurance, which actually doesn't cover anything. And then kept increasing the price for no reason over the course of a year and a half. Now we are at $85/month for a tiny 5 by 10 none protected outside storage unit. Ridiculous!!!!
Always a good service. Staff is very helpful.
Great prices, friendly staff
Teresa & Peter are great
My problem was resolved.
Pam was excellent she help me get signed up and was able to pay in advance great service.
Scott and Peter were great! Turns out I needed a bigger unit, and they were very accommodating. In and out of the office in a timely manner. I definitely recommend!
Staff is friendly and always willing to help. My dad has a space here and they take care of him.
This is by far the absolute best storage facility I have ever had!!! The employees here are so kind and extremely helpful with any and everything you will ever need at a storage facility! Also Teresa in the office went over and beyond and went out of her way to help me when I was in a predicament. She was absolutely amazing Public Storage you are extremely lucky to have such an amazing employee such as her!!
Teresa was awesome today with helping me get a unit. She was nice and explained everything to me and was amazing. So now i can put some stuff in there that i don't need at the moment. Id highly recommend them so far so good.
Helpful service, very easy
Peter gave quick and hassle free customer service
This place is great always very helpful friendly and great customer service. 100% recommend to anyone needing a storage space.
Good service by peter
Scott and the staff are great! They are always attentive to anything I need. They monitor the facility heavily so your items are safe. I would highly recommend them to anyone needing long term or short term storage. 6 Stars
Have had nothing but experiences from this location. This is my second time giving this location my business and Scott was absolutely awesome. Got me hooked up and got me a sweet spot. Nothing but good things. I recommend this spot for anyone who needs good service and accommodations.
Great prices and great service
Arie was very helpful and understanding of my situation. She listened to me and got me into the right size unit. She even walked me to a few units in this heat. The property is clean and easy to navigate.
No power in the building's... But there is plenty of room to maneuver a 20' box truck. Oh and double doors, front and back.
Tammy was very helpful awesome customer service ☺️
I came in last minute to rent a storage unit and talked to peter which he helped me to the fullest. I highly recommend this place. Very honest people thank you guys
Have rented storage over a year came in to get my things and there was rat poop everywhere. My clothes and other item were destroyed. Went to office and i had insurance and call the number. I have not heard from anyone yet.
Tammy was an awesome customer service representative. I would recommend Public Storage to anyone who needs and desires a enjoyable and hasslefree experience.
Great place to for all your Storage Needs! Great Customer Service and Clean Units! Scott was very helpful the moment that we got to the location and Sandra was wonderful every moment before that, working with us with our move-in date and keeping open communication.
This location is AMAZING!! Tammy and Scott are sooo friendly and helpful!!!
Hey ' Scott the best I show up he knows who I am and take care of me
I am new to renting storage and Scott made my experience very pleasant. He educated me and made me feel no pressure on making any quick decisions. Everything was quick and efficient. Very professional
Excellent customer service! Friendly and knowledgeable staff. Very eager to help. Well maintained facilities also.
Teresa and Tammy are the best! They gave us great and fast service. We are so glad we picked this location to store our stuff!
Good people and has coded gates. A little expensive but what you gonna do.. 🤗 AMERICA 🇺🇸
Great place to store your belongings and or vehicles also was an amazing job/career path for anyone wondering jump on it cuz they're 10/10 ⭐⭐⭐⭐🌥
Management did the right thing. They called me back. My only problem is with Property Management. I was basically told by the property manager. I’m not gonna do anything for you. You need to call the district manager. In my profession if you aren’t able to do anything at your level you pass it to a supervisor. You don’t tell the customer to do it. I was told I needed to call. Long story short, Caleb the District Manager made things right.
Scott was very courteous, took the time to show me the space and answer my questions. He did not try to sell me anything I did not want or need, and he was very expedient.
Scott did a good job great service
Excellent expedient service. Straight forward. No hog wash!
Sandra's was very friendly and helpful and Scott. I will recommend people to come here.
Sandra was very friendly and helpful
Scott and Sandra were a joy to deal and provided excellent customer service. They were knowledgeable, friendly, and efficient which made my moving experience less stressful. Thank you 😊
Sandra was very helpful love the customer service
Well what can I say best customer service ever. You may be like what its just a storage place but Scott the manager understood everything I was going through the stress that was on my back we had a wonderful conversation because what I am going through he related to me because he have been through the same situation. Oh the best part it was raining and he walked me the car with his umbrella and while it was raining walk in front of my car to show me where my storage unit was who you know would do such thing. I have rented storage unit before and they would tell u the number give u gate code and your on your own after that but he made my experience very comfortable and easy and even helped me choose a lock for the storage. Thank you so much public storage for hiring a man name Scott with excellent over and beyond customer service. I myself was in the customer service industry so customer service is everything to me not one negative thing to say. I even had rescheduled my appointment with him And he understood what I was going through put it for 3 and told me he put it for three incase I needed more time which I made it there by 1:30 Thank you again Scott. PS thank you for the word of encouragement in my journey that I am going through.
This is a really good place to use especially because of the staff they are really welcoming and helpful. Tammy and peter are the most kind people i have come across and they have beautiful characters. This is my second time using a storage unit and i will chose this place again.
Tammy was extremely helpful. Answered all questions and was timely.
Unit was broken into and the general manager NOR did the district manager Erin Schlund help out whatsoever in this serious situation. They took no fault at all smh. Packed my things and moved out asap!!!
I'm leaving one because I can't leave 0. Yes my first interaction with them was pleasant. But other than that, this place is a joke $1 for the first month lies... I paid almost $100 on a $70 unit. I got my unit on the 15th of March and on the first of April they wanted another payment. My gate code was made invalid on April 5. So I paid 109 to reactivate my code, because I couldn't get access to my stuff. I have since removed my stuff and found cheaper but better storage.
Great experience working with Scott. Great customer service and a great price. He made sure we were totally satisfied with the unit we eventually chose. I would highly recommend this location.
Easy and smooth check-in, and Tammy was able to help upgrade to a larger size based on my need. Five stars for her service!
Its the only place in south side area with superior customer services. The manager Scott is an outstanding guy and always took care of me and my friend like a family. We had our Jet skis there with lowest price in town. Compare their price to others you wont regret it.
Great place and price for storage and excellent customer service thank you Tammy for the great wonder yesterday. I left my code at home after purchasing my rental space. Tammy gave me my code again. If more companies hire more customer service skilled people like her the job world will be a better.
Very friendly staff.
Scott & Tammy provided exceptional customer service. There were no issues setting our business account up and the process was seamless - Scott even met me on his day off to make sure the hand-off to Tammy went smooth. I left feeling great about the agreement and knowing if something comes up, I’m in great hands!
Ms. Tammy was very nice and helpful .. I will most definitely be referring them to others and using them again.....
Very professional and respectfull they even cut me a deal atlantic storage has a homeless issue but there gate and security is way better
La quanna was great and showed us everything in details and was knowledgeable about the entire process and features.
Everyone was great and Laqualla was a perfect guide and great smile
Service here is amazing. Will recommend to anyone I know.
Tammy the lady at the desk was very helpful with showing the units and helping us decide which unit would fit us best. I highly recommend this location
Scott was very professional and made the rental process easy
Great service from Scott he was very polite abed made me feel comfortable and welcome.. I definitely recommend
Do not agree with the annual price increases for literally a storage box, not temperature controlled or anything to make it any different than any other storage facility.
Very simple and helpful staff made it nice to deal with
The facility is always neat and clean.Scott always meets me with a smile, we chat a bit and he always seems to be in a good mood.This guy seems to love his job.
We were new to the area and Mr. Scott was great at helping us decide what size unit to be using. His customer service was great. Thank you so much for your help.
I only need short term storage to prep for a wedding in the area. Scott was helpful and explained every detail to me so that my experience was perfect. I’d recommend this place, and especially Scott to anyone with temporary storage needs.
Great facility and it was very helpful to borrow a hand truck for unloading. Our unit was clean and had a first month rental discount. Thank you Scott! If you need to store something, go see Scott and he'll definitely take care of you.
Since I have been a customer at Public Storage Tiffany has been an OUTSTANDING at her Position every question and issues I had she was like I got this I wish you had more People on your team like Tiffany
Tammy was Awesome!
Scott was a big help making sure that I had right sized unit for my thing, and he made sure I understand each step of the process.
Wonderful company and very friendly staff! 5 stars!
It has a step hill so half the units are hard to get to, and it doesn't have a bathroom. The staff is friendly and helpful. Plus they have their own mascots; rosters and chickens.
Very friendly, helpful in finding the right storage unit for you and very reasonable prices . Definitely recommend! Scott and Tammy were so helpful in helping me get the unit I needed. Will definitely come back in the future if needed!
I went up to the storage unit today and it was A breeze thanks to Elizabeth!! Even online booking she provides a personal touch with her down to earth demeanor and the easiness off reviewing the contracts and helping with any questions!!! Thanks Elizabeth!!
Great service and people. Scott and Tammy were great. Place was clean and well organized.
Great place. Employees are all awesome and go out of their way to help anyway they can. Highly recommend this location!! Thank you Mike for all your hard work!
Tammy was Excellent! I recently moved into the area and she took her time and explained everything to me! Extremely transparent! Definitely reminded me of back home in South GA! Thank you so much Tammy!
Tammy was a great help and made the whole process a breeze.
Top notch service! Scott, the property manger was very professional, courteous and helpful throughout my moving of belongings to the storage unit. Strongly urge anyone to utilize this location and certainly ask for Scott!!
Way too expensive for nothing price for storage unit was raised 40 dollars in 6 months no thank you byeeeee
Wonderful most amazing spirit. Thank you Ms. Elizabeth for a beautiful customer service experience. You are truly needed! Please never change!
I was unaware of the insurance deal but he did well explaining everything! Thank you!
Clean units 👌 Very well priced👍
Love this place, best place to store your goodies.
Great customer service and Scott is always helpful!
Great service clean units friendly staff
Excellent service! Thank you, Scott!
The worst management and unbelievable change to your on line order to a rental of the unit that was released to someone ele
Scott is an excellent manager and I really enjoyed the entire process. He was very friendly, helpful, and just seemed very genuine through the process. His customer service is excellent.
Scott was super helpful and made the process super easy.
what a wonderful location! I cannot give enough praise of Cora White. She was so helpful, and polite. In a stressful situation she had the answers to all my problems.
I was helped by Scott and couldn’t have had better service. He explained everything- made the process convenient and simple, (after I had to call and reschedule the appointment last minute) and was a very pleasant person in general.
We had great service.😀 thank you for making it so easy to check in!
Elizabeth did an amazing job! Great customer service and great units!
Scott was awesome! He was understanding and efficient with my time, as i was in a hurry. I am super grateful for his help today!
I rate this a five. The service Rep. ( Elizabeth) was extremely kind and attentive. She explained everything and was very knowledgeable about the legal details. The property was clean and easy accessible. Great online prices.
The employees are always friendly. I am in my storage often and the area is always clean in and outside of the office. Thanks for your help.
Very friendly and helpful! Smooth transaction! Would do business with again!
Scott was absoulutly great. And helped so much.
Scott is great!
Really Great Place!!
I went in with a certain size storage unit in mind. After talking to Scott about the type of things I'd be using it for, he suggested that I might need a larger unit, and I'm glad he did because I could barely fit what I had in there. Thanks Scott!
storage is roomy. The grounds are kept up and clean. This a must! Customer service is awesome. Employees are very nice and helpful. Scott made sure I had everything I needed taken care of. If you are looking for storage try public storage on southside blvd and ask for Scott.
Elizabeth helped us today & she explained everything in detail for us & made our experience enjoyable. Thank you!
Mrs deborah was very sweet ,kind and helpful thank you
Deborah was extremely helpful & pleasant. She's truly an asset to Public Storage.
Scott has great customer service, a great attitude, a good listener and a awesome sense of humor. He was very helpful, professional, and informative. He made it a easy choice for me to choose public storage. Thank you.
Scott is great! Very knowledgeable, helpful & personable. Took his time to explain everything thoroughly. 5-STAR +...I know PS wishes they had someone like Scott @ every location.
Sara and Elizabeth were both extremely helpful in finding me the exact size unit I needed. They both are assets to the Public Storage family. Thanks.
Scott was an awesome representation of the company. He was friendly and fast and well knowledge about the role. I would recommend this location to everyone who looking to store some items
Tiffany was very helpful during the process, thanks!
Great place and great customer service.. Scott and Tiffany are great worker's I will refer anyone to them..
They’re always so great and very kind people!!!! Definitely deserve 5 starts across the board! Thank you guys so much!
I did my storage unit today. It was so easy and the gentleman at the front is so cool made the process stress free thank you Scott is AWESOME
Great place! Scott went out of his way to help us with our needs. Thanks for everything!
Nice clean units the gentleman that assisted me was Scott very nice professional man definitely recommend this Public storage facility
Great service Tiffany was great loved the facility highly recommended for everybody thank you.
Tiffany was such a great help and answered all questions that I had. I was very please with her customer service skills.
Scott provides excellent efficient service.
Scott was great and very helpful
Customer service was great the Storage size was good, I had it easy moving. Thank you 😊
Reserved the unit online, Tiffany promptly called to set up a time to look at the unit. She was very helpful and made the process easy to get the rental set up.
Not sure what I can say that hasn't already been said. Good customer service is a dying art...but not at this place. Update: well.... I'm not sure if the person in the office is the same person who rented me my unit over a year ago, but whoever it is, the service and attitude have changed dramatically for the worse since then. Glad I only discovered this a week before I was moving out anyway. They also put stickers all over your locks that are very difficult to remove, and the prices are high and going ever higher.
Great place to store stuff reasonable rates always a good option
Sara did a great job! Best experience out of all of the storage places I have used.
Deborah was awesome very helpful and fast at moving me into my storage unit with showing and explaining everything about the unit and the business defiantly would recommend this location.
Scott was extremely helpful and made this process very easy!
Amanda was nice, I like the unit so far.
Don't used they will sale your stuff quickly
My move was stressful the help and assistance from Scott at public storage made the experience a lot less difficult. I was shown excellent customer service,which is a rarity in 2019. If you're looking for a facility to store your belongings, call Scott at PS.
Excellent customer service from Scott
Scott was awesome!!
Scott gave great customer service making the whole process enjoyable.
Mr Scott was very accommodating and kind. The manager Erin is very efficient and pleasant.
Scott was helpful, friendly and very informative. He made the process so easy and I would definitely recommend this place to others.
Scott was very helpful in getting me setup with my storage unit !!!
Scott and Amanda are awesome!!! Scott made our experience very pleasant. The premises is kept very clean and presentable. I give this location a "TWO THUMBS UP"!!!
Amanda & Scott’s customer service was impeccable ! They were very attentive & knowledgeable! Will definitely return for our future storage needs !
I love this facility. Clean property .and friendly staff
Awesome place to store great customer service
The whole process was very friendly, fast and efficient, all made possible by Cameil. She greeted us with a warm smile and made us feel welcome. Altogether a very pleasant experience.
Crystal was extremely friendly and a great help. I appreciate all of the help and assistance she provided.
Scott provided excellent customer service.
Public storage is definitely the way to go, very easy signing up process and reasonable prices. Scott was very helpful with getting me set up and supplies for our move! If you need storage, check out store #28085 and see Scott!!
Great staff working here. Always friendly and helpful.
Great place to store your stuff at.
Scott is totally professional. I knew I was going to his store after 1 minute on the phone with him. Just a beast in this line of work. Will recommend everyone to his store. People Scott's got it.
Camel has exceptional customer service
Good costumer service. Scott is awesome!!! He is very helpful & kind.
Scott was awesome! Very courteous and efficient. Good price.
Mike is a gawd among men. Great cross-breezes. Even has some indoors (get your outlet turned on; gets hot in some of those hallways)... Kept an eye on my consciousness during summer, etc. Right near Walmart for water and supply runs. Off major highway to make it easier to get to and from. JTA bus stop right in front! Love the free-range, wildlife running between the car repair shop and emergency veterinarian next door, on either side... Bring cracked corn so you can make friends!
Scott was great! He made the process nice and smooth. They had great rates going on and Scott made sure we got the best deal.
Scott was very knowledgeable and was very easy to work with. He recommended products and helpers that my wife and I hadn't thought of!
Scott was extremely patient with me and was very helpful. He let me know he just started and I was very impressed by his knowledge of the job. Extremely pleased with this public storage!
I have nothing to say.
Im so happy that i came at this location Miss Cameil help me right way very nice very good and quick service. Thanks Cameil.
Hated it! I got a deal on the internet for a reduced price on a 1 yr rental. 3 mos later they emailed me stating they were raising the price. I spoke to owner because my price was SUPPOSED to be for the yr. He got irate & began cursing at me stating "your price was too low". Uhm, thats why its called a "internet deal". I hung up on him, called thw next day to end my contract at the end of the month then emptied my unit. RUDE PEOPLE ON UNIVERSITY BLVD, FIND ANOTHER ESTABLISHMENT TO USE!!!
Immediately when I walked in the door I felt welcome. Christina greeted me with a hello and a warm smile. Then Mike smiled and welcome me as well. I moved on down and met Scott who I spoke with on the phone who was very professional on the phone. They explained everything to me in detail,they made sure I understood everything. I feel that customer service is truly everything and they had the best ever. I will definitely refer others to this location..fyi raises should come soon!!!!
Amazing customer service great deal. Even during the training process I was giving five-star customer service in treatment.
I am very satisfied with the service, products and storage site at 3424 Southside Blvd. location. I will remain a customer and will recommend my friends to the Public Storage location where ever I am in the USA. Thanks to all employees that made my services appreciated.
Great place to store your items. Friendly staff and clean facility.
The staff and facilities are excellent!
Mike and Crystal are very professional and caring. Mike helped us a lot and we would recommend this facility to everyone.
The staff there are great to work with. They answer all questions and are always friendly.
The staff were wonderful with setting me up with a controlled climate unit. The property is kept clean and the unit was spotless. Mike was very pleasant and eased my nerves after a hectic move. He gave me some tips on how I should pack my belongings since they might be there for a while. The location is great off of South Side Connector and Beach Blvd.
Mike at the front office is a great help and very kind. Facility is clean and convenient to get to. Fair prices and easy to set up!
I was absolutely impressed at Mike's level of customer service. Never have I been anywhere in all my travels to have felt so welcomed as I had today. Two thumbs way up. Very lucky is the owner who employed such a remarkable employee. Thank you again Mike, and public Storage for making my move easier on the mind.
Very smooth and helpful service
must get the climate control locker😁
Mike provided excellent service!
We have been with public storage on SOUTHSIDE Blvd for several months now and Michael is one of the most kindest customer service people we have dealt with. I’ve used this storage many years ago and they have always been clean and had excellent service. We will continue to use them for many more to come. Thanks, The Simpson’s
Kept my stuff safe and although pushy the salespeople were nice. The air conditioned units smelled really musty and the amount of roaches were like eww...(granted they were dead at least) but then lord knows how many are creeping around once the lights go off. I mean was it like Joe's Apt?
Just the right storages for all uses
Awesome service Mike. Thank you
Clean and friendly people in the office
Ok i guess a bit pricey for the units !!
What dos a 10×10 run
They have always been very pleasant and accommodating when interacting with them, be it in person or by phone. Very clean facility as well.
Great and easy place to use! Mike was a big help!
Mike, Naila, Doug, Ashley, and Jacob were excellent with costumer service.
Mike is very informative and always will answer your questions. He is very happy and prosperous in his job.
The staff there was polite and friendly. It was my first time renting a public storage and Mike thoroughly explained everything I needed to know. Shout out to Mike & Ashley!
Great experience! Sheneika provided professional, knowledgable fast, friendly and fun service!
The staff is always so helpful and accomodating. Mike especially has always shown exemplary customer service. its a pleasure to come in and see him.
Great experience since the beginning! I reserved my unit 745 pm on a Saturday even right before the property closed and the rep on the phone as professional and polite. I got a discount, which is always appreciated and heading to the property. CAMEIL, the associate on duty, was friendly, helpful and efficient !! She helped me with a few needed products and walked me through my unit before complete my reservation. Thank you for this! The units are not air conditioned controlled which can be a challenge however the units are covered well and has good pest control.
Mike and Sheneika are AWESOME!! Extremely helpful, knowledgeable and smiling faces!!! Thank you!!
I had a really awesome experience when I visited this place, I had a document that I needed to fax and the place I had in mind to fax my document at was closing soon and I was not going to make it.I stopped at this public storage and this employee was so helpful to me. He faxed my document with no charge several times,because it was not going threw. Had it not been for this employees kindness and conciderate behavior I would have been pretty bad off.
Sheneika is very pleasant, and the manager Mike is Awesome always respectful, I 😍 this public storage 💃💜
Customer service was really great. Mike was super helpful and I got exactly what I needed.
Heather is the best! Not only did she stay after hours to help us, she called every other property to find anyone that could accept a semitruck and had enough storage space. After all this she helps us find a mover on short notice since our moving company decided in one day they couldn't hold our truck like they said they would. Heather is amazing and I am so glad I got to meet her and rent not only an immaculate storage space but one with only 10 min notice to closing.
Great costumer service! Mike and Ashley are very helpful I would recommend storing here.
I was helped by Camal. She was wonderful and very informative.
Mike is very nice and helpful. This was my second time renting a unit there.
Clean, secure, easy access, efficient & friendly staff. I would use them again.
Cameil did a fantastic job of helping me get a storage unit. Also, a shout out to Mike for a great job of training the staff professionally. I highly recommend this location.☺
Naila,Haley,Asjley & Mike always pleasant &polite, I look forward to see ing at least one of them each month I go into Southside location Jacksonville,FL to make my payment. Customer service is always on point with suggestions on future rentals.
Outstanding property. Mike and his team were fantastic! Would definitely recommend.
Great experience! Friendly and knowledgeable staff!
Excellent service and a very personal representative. Mike was wonderful.
Wonderful,helpful and knowledgable staff.
Great place awesome staff very clean .
Nothing new in services
Roaches everywhere. Huge infestations produce piles of poop. Gross
Mike and staff are always informative and always checking the property for safety.
I hate this place. The gate is always broken. There are always chickens running around they have an issue with bees and staff is always driving by trying to look inside of your unit or trying to see what you're doing like you don't belong there even though you pay each month
I looked around at a few different units and this one was the cleanest a safest for what I needed! Code to get in- and easy drive up access to my unit. Great price for a 10x10! Jacobi was AWESOME in getting me all set up- even came to help me when I put my lock on the wrong way :)
Mike has great customer service 🤗
Great experience and good service by the manager Mike.
Excellent customer service and the rates are competitive compared to other storage places
5StarMike just took care of me!! Don’t forget to get that DampCheck!!
Mike and Ashley are amazing
I've never gotten a storage unit before but Ashley made me forget about my worries. Very good deal for exactly the size I needed. They even helped me get extra protection for my books.
Mike is a wonderful customer service..
Mike was awesome helping us out! He was very thorough with his knowledge of the storage space.
Mike was great, very polite and helpful with getting our unit setup.
Great customer service.
Love Ms Debra and Mr mike
Great place and price for storage and excellent customer service.
How do I pay my bill?
Great and speedy service!
The staff at this particular location, go out of their way to help you, and accommodate you with whatever you may need.
Very secured, and safe
The staff was awesome and very helpful they get 5 stars
Mike was always so nice and helpful. He made everything so easy!
Clean and well maintained
Mrs Christine and Mrs.pat where the very best customer service representatives I ever experienced
Very clean and convenient.
Christine was super helpful and friendly and went above and beyond to make sure we had everything ready for storage.
Mike was great. I reserved t on line and I was told I'd get a call from someone about details. It was only second after I reserved I was called. Nike explained everything in detail and helped making getting a unit an easy process.
Drive slow because there are some steep drops and climbs. Did some recent renovations to the grounds -- looks good
Mike is always helpful. However, I wasn't there for even a half year before rates increased.
Helpful front desk and clean storage yard
Awesome. . . . I never had any trouble and felt my belongings were safe.
David and Doug!!!! You guys are freaking awesome!!! Made my day a bit more smoother, got things done although I was a little unprepared!!! Great service guys
Mike and David Showed Excellent Customer Service
Just a place to keep stuff
David and Peter were very helpful and knowledgeable. Thank you for smooth transaction.
Staff was able to help very quickly. That was very important because we were paying for movers in a timed fashion. Thank you!
Went above and beyond!
Mike is absolutely amazing.
Thanks, Mike for great prompt customer service.
Mike was great! Great Customer service! Thank You Public Storage!
I visited 6 storage units in town to compare prices and this was by far the best place....and Mike was probably the nicest person I have ever met! I'm changing my 5 star to a 3 star because they have a SERIOUS bee problem. I've mentioned it before but no one can do anything about it until I find where the source is coming from. I just wish someone would take the initiative to help find it versus me. I'm allergic bees and don't really want to go chasing them down. I don't see any bees anywhere on the property but near my unit and there's always like 5 going in and out of my car because I'm loading stuff into it....then I have to wait around till they fly out. Such a pain and hassle. If they fix the problem I'll change my review.
Staff was very friendly and helpful. I recommend this establishment to anyone needing a storage unit.
When I walked into your Public Storage, it was clean and fresh. Mike and Janice made the experience of renting with your company a breeze. I felt welcomed and put at ease about the whole process. Yes I would recommend my friends to rent from them. Super people. Thank you.
Mike did a wonderful job!
Working with Mike, Janice and Jarisha was a pleasurable experience. They were professional, and made my move in and out so easy. My location was perfect, the cost was the most reasonable for a controlled unit. I felt safe and my belongings were in good hands. I give this Company a 5 Star rating. Thank you everyone!
Mike and Jo Dee did an awesome job! Very courteous, professional and helpful . The process was so smooth and easy. Their knowledge about the job and what they need to explain to us is so incredible. Thank you so much guys it was indeed a great experience for me since this was the first time I rented a self storage. I will surely recommend this place to all my relatives and friends. Keep it up the good job and excellent attitude!
David was a lot of help and very professional. The employees took the time to explain everything to us and even let us view the unit before signing.
You have storage unit here, the people who manage it are wonderful always go out of their way to be friendly and work things out for you. I would die recommend this, the only downfall is the gates close at 7 p.m.
It was decent.
I was fortunate enough to have Mike show my wife and I our new storage unit. He knew his products, was not pushy, very informative. I would recommend anyone interested in this facility to speak with Mike.
Mike was super helpful! From the reservation to the my check-in, Mike was friendly, kind, and genuinely interested in making sure I was happy with my storage. I explained that I was in a bit of a hurry, since I hired moving help and the clock was ticking. He quickly showed me the unit and my helpers immediately began unloading while we went back to the office to complete the paperwork. Customer service counts for a lot in my opinion, and Mike is doing it right!
Very courteous and professional staff. Mike was fantastic!
Mike is very customer friendly. Handles any concerns and needs you have promptly and very professionally.
Thanks for the help Mike and Amber!
Jam is hi a was very helpful and knowledge able in helping me find a unit that was suitable and would be a better fit thanks for the help young lady
Great customer service that is very detailed and one I will refer everyone to.
The Gentleman was very knowledgeable about what size unit I needed and the products that I would need to maintain this unit. He is a very good salesman.
Mike and Myla were great!!
Jamishia was fantastic and thorough with setting me up with a storage unit...thank you!
Came in and helped my buddy move today and the service Mike and jamisha gave us was phenomenal they were very professional and helped us with all of our needs they offered us packaging supplies that we ddnt need but the way Mike presented the items was quite awesome !! Lol a great sales person
Mike was great! Top notch customer service!!! Thanks for all of the help!
I recently hit a bump in life. Am very limited on options. Mrs. Jamishia was extremely helpful. Spoke too 3 other locations, and this location was the only one that understood my situation and was able too help! <3 Thank you!!
Mike Kellie and Ms. Rosalyn were extremely helpful. Mike is so fun and very friendly.
Excellent facility. Mike and the crew was awesome.
They were so helpful. Answered everyone of my questions and was curteous.
Kellie and mike
Carline was awesome!
Great customer service by Caroline and mike
Mike and Brittany were amazing! Wonderful customer service. I have been very happy with my storage unit :)
Very friendly service by Mike and Carline 😊😊
Perfect service. Got just what we needed
Keep up the good customer service. Mike & Heather
very friendly staff..manager Heather very nice and helpful..I do recommend this storage place
Heather & Mr. Mike were SO helpful. Wonderful experience.
Outstanding customer service for me for over 8 years. Updates via email and they return calls/emails quickly and politely. Trust and love this place and the employees.
Really nice people
Mike, Cabel, and Rachel are just awesome! They made the whole storage process a breeze. Mike a freaking awesome multitasker and still provides amazing service with a smile. He reccommended some additional ideas to protect my belongings. His staff is just as awesome! I highly reccommend this place!
Awesome customer service from Mike, Caleb, and Rachel
Caleb did a great job helping us find the perfect storage unit!
New Trainer Caleb was good friendly people very helpful. Great Service :)
She was very helpful even though I gave her a hard time she was very friendly and did an awesome job
Jamishia & Mike are great at their Job and were very helpful!
The staff was amazing and patient.
Mike and his staff, Ms. Victoria have been awesome to work with! Definitely highly recommend this Public Storage facility! Ask for Mike and he will help you get into the correct spot.
Awesome place to store your belongings. Mike, Brittany, and Kerri were great. I would definitely recommend using this storage facility. I moved to Jax from Lakeland, Florida; about 3 hours away and this place worked out great for my storage needs.
my experience with public storage has been awesome in the last five months!
We reserved a unit here unsure of the size that we needed and when we got here we explained what we were moving and Mike who was helping us was willing to show us both sizes we were considering which was very helpful. Also, when we reserved our unit there was a promotion going on that had expired when we came in for our appointment and they were still willing to honor it. We were provided excellent customer service and have faith that our stuff will be safe while it is being stored here!
Great customer service!
Ms Kelly at public storage was great she explained everything to me showed me the space broke down the payment plan and sold me some damp check the overall experience was great
Mike and Brittany have been nothing but outstanding. Not only polite and bright attitudes everytime I come in, but extremely helpful and speedy. This will be my first recommendation for storage in Jacksonville
Awesome customer service thanks very much to Mike and enyhany
Mike and Brittney were fantastic job. glad I chose this location. The hill is a little scarey lol would go great in NY or Boston for snow sleading lol. . Brittney was training and did great. Keep up the good work guys and girls
Mike was very helpful and Brittany was very pleasant and helpful. Thanks you guys! They made this process go perfect!
We give the staff (Mike & Brittany) a five star rating for their service. They were friendly yet professional. The unit appearance was clean and convenient.
Excellent service very helpful employees Britney was the best
I have been using storage places for most of my life and I would like to say that Public Storage is one of the best. I will be sticking with them form now on. They are clean, friendly, and know what they are talking about.
Unit,price and customer service are great.Would recommend this to anybody!
Had a great experience for my first time using a storage unit they were also funny never thought looking at a storage unit in the rain would be fun :)
My Uncle and I have only been here for 2 weeks and Gregg made my move very easy. Thank you public storage
I have been storing at this property for two years. and love the customer service Gregg and Kerri provide. also property is very clean
They never want to answer their phones, tried to figure out if i had a grace period or not and i left at least 4 voicemails on their machine Wednesday from 10:30 am to 4:30 pm and never got a call back, nothing.. Would be better if they knew how to pick ip a phone once in awhile.
My experience has been very positive with this facility. From day one everyone who works there greets me with a smile and are very eager to please. I would highly recommend this facility as it is clean, well maintained, easily accessible, and reasonably priced.
Wonderful Gregg and reshaped a were very helpful
I must say that the people working here were very professional especially Rashuanda, I would recommend it to anybody
Kerri provided outstanding customer service during my experience on June 29th. I would highly recommend Public Storage to other customers.
Overall experience was quick and smooth. Latrease and Carolyn were very helpful and answered all my questions and concerns. I Highly Recommend
Great services and friendly staff thank you to Latrease, Peter and Manager
They were very friendly and we'll informed on the information, just saying the rate online doesn't include insurance so be aware of it before you go. Also there is a 17$ one time charge for the locks.
Great Customer Service!
Latrease/carolyn I like the service, they r nice
Peter was very helpful. The call service for Public Storage helped find me what I needed.
Latrease is a great employee and she did a wonderful job with helping me.
I have had a storage unit at this location for over 2 years. The service is great! The unit size is also great for the price I pay! Ms. Carolyn provides exceptional customer service. When we signed our unit we didnt realize that the space was not enough and she helped us get switched to another unit that met our needs. It was easy and quick with no hassle. She has great communication skills and is an awesome person. Anyone who has storage needs should definately come here!
We have entrusted our personal possessions with Public Storage for over 4 years with perfect satisfaction. Carolyn and Latrease are always professional, courteous and a pleasure to work with. Thank you for being there to assist with our overflow.
I have had a storage unit at this Public Storage for over 2 years now. The property is clean and well maintained. Carolyn in the office is especially helpful and pleasant. It is because of Carolyn that stayed last year when minimizing my storage. I would recommend this facility to all my family and friends.
Used the storage for about 6 month. They did everything they said they would. Very helpful.
The Staff was Great, and I enjoyed my experience there, and recommend to all if you have a storage need, to be sure to stop at Public Storage.
Excellent service thanks so much ♥ latrease
Very helpful and quick
Very helpful with everything i needed.
MY EXPERIENCE AT THE PUBLIC STORAGE HAS BEEN A GREAT ONE , I HAVE A BUSINESS AND RUN IT FROM THE SOUTHSIDE AND BEACH LOCATION . I HAVE BEEN THERE FOR SIX YEARS . IT IS A GREAT LOCATION FOR ME AND MY BUSINESS, IT IS CENTRALLY LOCATED AND CAN GET ANYWHERE FAST FROM THAT LOCATION . THE MANAGEMENT IS THE BEST IVE SEEN IN MY 13 YRS IN BUSINESS . CARMEN IS VERY HELPFUL , FRIENDLY, AND PROFESSIONAL , SHE IS PLEASANT TO ME . I FEEL LIKE A PERSON NOT A STORAGE NUMBER . IV'E BEEN TO MANY OTHER STORAGE UNITS IN MY YEARS AND HAVE NOT FELT MORE AT HOME THAN HERE .
I CAN NOT believe the amazing service we received from Carmen & Carolyn while setting up our unit!!! I made the mistake of renting a unit that was too small for our purposes, and when I told Carmen & Carolyn they took the time to find the right sized unit for me that was close to the one I already had & found me the best deal so I could save money. It is rare to meet people who find joy & pride in their job and pass that on to their customers. I am truly humbled and in awe of how these two ladies run their business and will be referring everyone I know to use them. Thank you for a wonderful experience, it is much appreciated!!!
Five stars to Carolyn, the manager, for her professionality during my move-in process and pre-rental disclosure. I appreciate also that she lives on premises and watches over our stuff. First month for a dollar, plus $20 Admin Fee, is not a whole month. I moved in on the 13th, but I had until the 3rd to move my stuff out if I don't want to be automatically billed for the next month. Everything was disclosed to me before I signed any contract and paid any charges. I definitely recommend this facility. They also have parking spaces for cars, boats, rv's and trailers inside gate. Good to know, huh?
Got great service and very friendly staff. Thanks
I am in college and I needed a place to store all my belongings that I couldn't take back home and if you are in the same situation then you need to come here. Everyone working there was very nice and helpful and I was shown to my unit that I reserved to see if it would work out before signing anything! 5/5 because of how helpful and professional they are.
The ladies here are so kind and helpful and willing to go beyond traditional duties to accommodate you. Been using it for about 5 months now and they have made it easy every time I needed to move.
I give this location 5 stars, becuase of the fast and friendly service that I received from Carman and Carolyn. I just closed my storage unit today, but if I ever need to store some items again I will definitely come back to the Public Storage on Southside Blvd. These ladies provided me with superior service! I forgot to take the second lock of my storage unit and they kindly gave me a call to tell me that I left the lock. Normally, if you leave the lock they will just cut it off and will not inform you. I really appreciated that extra step they took to provide excellent customer service. The rates are really cost friendly as well. Please trust your items with Carman and Caroyln at the Public Storage on Southside.