So victori was very helpful,I had some issues and she helped me tremendously
Hello, good afternoon, I recommend this Public Storage, where very responsible and friendly people work. I know Victoria and she is a very good worker and always willing to help. I recommend her.
Victona Was great and helped me with all my questions.
Great fast service from Rebecca.
Victoria was very pleasant and helped me take care of my storage unit needs.
Jasmin was very friendly and helpful. Was very patient with my questions and made the visit a very pleasant one.
Stephanie was amazing yesterday. I popped in to look at some prices and units. She was already helping two customers rent units at the same time while training a new employee.
She still managed to greet me with a smile and an amazing personality.
The property was clean and didn't even look like 2 hurricanes had come through.
Jasmine was the best a cutie
Great process no issues at all
Great experience. Jasmine was very helpful and saved me a lot of time and trouble, thank you.
I’ve had my units for several months now and every time I visit the property the hall is always very clean. I had some questions regarding my bill and went out to the property today and spoke with Jasmine and Stephanie they were very kind and knowledgeable about the situation.. thanks guys you rock!
Victoria was very polite, professional & very informative when I was trying to decide what to do or which to pick
Jasmine was very helpful and efficient. Nice people work here.
Jasmine was great with the service, everybody there treated me nice so it was a pleasure be with them.
WARNING!!!!! Do not do business with this people. How this place maintains a 4.7 rating is beyond me. Please watch out, after raising my rent literally almost every other month, you can see a unit 5x10 they advertise for $70-$80 a month eventually can cost you $232 a month, and I paid my rent on time every month as per picture shown. One day I went to check my stuff, not only is this place disgusting, crawling with a cockroach infestation but the roof leaked and all my stuff is ruined. The roach infestation they were aware of as they tried to control it with 1 can of raid as shown in pictures. There’s no management available the attendant claims she’s the manager but they can do nothing about. I’m stuck with an 800. # somewhere in California that nobody answer. Worst company how people still leave their stuff here getting rained on and cockroaches crawling all over your stuff is baffling. Will never recommend nor use Public storage for as long as I live.
The young lady who helped me that day was very polite and attentive. I was tired and her smile made my experience welcoming.
Outstanding service!
Thank you for a nice experience
Working with Victoria at the public storage Southside location has been wonderful, she took the time to assist me with a payment issue and immediately explained to me how their system worked, apologized for the misunderstanding and apologized. 😔 Thank you Victoria for your 👍 Customer Service Support ☺️ and understanding.
Jasmine was super her service was excellent I would recommend any to go see when renting
Because it's an outside storage, there's always a problem with locks. The price has gone up 2-3 times since I reserved space.
Fraud I do not advise anyone to rent a storage unit from this particular storage. We came to check our storage unit today after they called and let my daughter know that it was late. They cut her lock off, replaced it with their lock after they went through all of our items took all of her things, and then when we tried to make a report, they were no help their corporate office did not have anything to say, but their workers did not steal. We had to get the police up there just in order to be That we are the fourth storage unit that mysteriously has been broken into. It was not a forced breaking and their lock that they placed on our unit was not broken so whoever replaced our lock went in there went through our stuff and took everything that they wanted, we have obtained a lawyer to get justice from these crooks that work there the manager was no help. Neither was the corporate They did not want to answer any questions act like they did not have any cameras pointing at this one particular building on the entire property just know if you rent from this particular storage place you take the risk of getting your stuff broken into by the staff
Stephanie at the Public Storage Southside Blvd Location was a huge help for me today. Quick, simple, and she knew how to get me squared away without any hiccups. Glad she was there, plus she had good style and was friendly. Rock on Stephanie.
Today my husband and I rented a store unit and Stephanie helped us a lot with everything! She told us all information we needed, gave us useful advices about furniture storage and all the time was super nice and smiling lady! Definitely will recommend this place!
Easy process! Good specials! And service rep on site was very helpful
Jasmine was very helpful and informative. She even insisted on showing me the unit so I could see it, something that not everyone is willing to do in this heat. I ultimately decided against this property due to the distance from my house, but based on Jasmine's deposition and professionalism, I highly recommend this location.
Stephanie and Victoria were amazing! They made sure I knew the exact storage I needed and talked me through everything I needed to know! I would definitely recommend! Amazing help.
I highly recommend this storage facility. Property is very clean and kept. Managers are very pleasant and knowledgeable.
Met with Kim this morning...excellent and friendly servi e. Resolved my storage lock issue. Very friendly and coomunicative. Great servi e
Kim was great. She needs a raise.
I highly recommend this storage facility, the office staff is very friendly and knowledgeable. The unit is exactly what I needed. The whole process was very easy. I am pleased with how everything went.
Mike and Serena were an awesome help today! Helped me save money and assist with information for my move across the country :)
Stephanie was very informative and professional.
Stephanie was really kind and patient with me while paying off my unit. made me feel comfortable during a hard time and I really appreciate that :) will definitely keep using public storage as long as there are ppl like her working there :)
The manager Stephanie has to be the worst ever person I've ever dealt with. She took it personal that I was able to pay off my auction. She had tried her best to cause me problems all Nevada she broke the law and kept my unit locked even after receiving payment. Not sure if she has a problem because I'm black or because they couldn't make money auctioning of my inventory. Don't store here if you're looking for common courtesy or professionalism. They don't know what that is. And know your statutory rights because they will violate them.
Stephanie, that work at South Side storage was very helpful and understanding about my situation upon moving into units that were having some difficulty with the locks. I really appreciate her fast and decisive decision making and supporting me and making me feel comfortable. I do recommend that you do rent from public storage and if you have any problem, definitely talk to Stephanie on South Side Storage she will make you happy as she did me and make this a smooth transition no matter what you’re going through, we all know that moving is very stressful
Awesome people run this place . friendly and professional, thanks
Stephanie, was such a pleasure to deal with. Answered all my question and made getting a unit very easy.
The doors on the units are needs a lot of attention some needs to be replaced!
Hmmmm the gate has been broken for 3 .months at least and anyone can just drive in.....I'm paying full price for terrible security and I'm tired of the poor management on site..
Taylor and Stephanie were very nice and helpful! They were very knowledgeable and personable! I recommend this storage facility to anyone with storage needs
They are thieves late fees are 40.00 then u get hit with lean fees 50.00 for a 38.00 a month hole ..,rotten thies
Excellent customer service. No rodents in the unit. Great staff clean facility. And the rooster at the gate is always there to welcome you !
Great location been going there for years two thumbs up
So, my husband has been out of work due to surgery. So we have been struggling with bills. We are late this month on our unit, so I wanted to get it paid. The only thing I could do to pay it was ask the office staff Stephanie if she could please just unlock the door to for this man to verify the rims were inside the unit. He would have then paid the bill right then to get the rims we were selling. I explained to Stephanie that was the only way we could pay it. Thee man was there to pay but she refused to just simply open the door to show this man the rims were there🤨☹️😤🤬,m
Cece was a huge help and made a typically frustrating experience pain free
I have never felt safer leaving my most prized possessions in an overpriced closet, protected by a fierce guard chicken. 10/10
Really recommend this storage place, lots of options and specials. Mike was especially helpful, working patiently with my family to help us out. Amazing service!
Nadia was awesome with renting a space from another location
Great facility. Well run. Nadia is an amazing representative for Public Storage. Recommend highly.
Indoor units are not even close to secure. Property is infested with homeless and blind corners with no monitoring. Do not rent here
I just moved to Jax from Phoenix and needed storage ASAP. Nidia is very knowledgeable and super friendly. I highly recommend Public Storage for your storage needs.
They are crook's they will sell your things with not any notice " Criminal"!
They are thieves. All on same page. When u ask for a superior they conviently start hanging up the phone...
Brenda was really awesome. Go see her with your storage needs
Brenda is the best in the business.
Awesome service ...will be back
Love the rates and friendly service...would 100% recommend to family and friends
Paid for climate controlled unit. Unit was humid and plagued with rats.
Rental went smooth. Rebecca is very nice and showed us how to use everything
Customer is great and they made my move easy. Brenda was very helpful.
Rebecca was fantastic and professional I was very happy with my service!!
Rebecca was a great help on her second day! Had to take the time out to give her a shout out
Brenda is a easy to talk to, she helps us every ti.e we have a question.
Thank you Brenda
Highly recommended. The staff here are great at assisting you with any questions you may have.
Super fast rental brenda was awesome so was nugget! Easy to do online and pull up whenever!
Brenda was wonderful, made everything fast and easy.
Mrs. Brenda was a tremendous help with guiding me through my online issue. I truly appreciate the services that was provided.
Brenda Was awesome and completely took away all of my anxious tendencies. It’s nice to know when you come in they take the time and consideration to understand your situation while you are shopping for a location
Teresa at the front desk was amazing. She goes above and beyond. I'm a Canadian and had my motorcycle there for 3 years. Teresa was there to assist me throughout my entire stay.
Brenda is wonderful person even I can in being rude she brighten my day and was very nice and understanding with my situation
Very helpful and professional. Great people!
Scott was very helpful and informative. I would rent here again.
Rented two storage bins from Scott he was very professional and helpful.
Mr Scott was very sweet and very helpful. Walked me thru the lot and also the app and definitely had great customer service.
Teresa was extremely patient and helpful and had a smile on her face the whole time. Thank you!
The young lady Nadia,was so pleasant.don’t get that much these days.very friendly and offered me information I didn’t know of.Keep that great spirit Nadia. I hope o spelled her name correctly ☺️
Nadia was extremely helpful and knowledgeable
Scott was super helpful and friendly. Would highly recommend for your storage needs.
I had the opportunity to work with Teresa at the front desk and she is absolutely phenomenal! She was always able to answer any of my questions and helped me understand how Public Storage is the superior option in the area.
If you're looking for something that is affordable, easy to access, and conveniently located, stop by Public Storage on Southside.
Scott was very personable and knowledgeable. So glad I went with Public Storage.
I was greeted with the warmest , friendly person ever working for public clerk , Teressa, and Scott , the location’s manager. They’re both overly nice …. I wish I could give them more than just 5 stars .
Great customer service by Mrs. Teresa.
This is the second summer we've rented a unit and they make it so easy. Scott, the property manager, was extremely helpful when I accidentally rented a second unit - he adjusted my account and was very friendly. The location is clean, safe and easy to access.
Helpful and kind service! Attentive and welcoming.
Scott was very helpful with this usually very stressful situation. He got us into a great unit and was able to answer every question I had. I highly recommend calling the store and speaking with him before booking online. Highly recommended! The units are easy to access and are in a very convenient location.
Trena and Teresa were amazing!!! They were very knowledgeable about the property and services. Great customer service!!!
Teresa was amazing today!
Decent for the money. Older units. Staff is helpful
Be careful. Over priced and the man Scott I caught him in 2 lies. A friend of mine also said he asked them to give reviews when they've never even been there. Me as well. Many reviews if the owner will check these people have never been there nor have they rented from there. They have to get so many reviews every two weeks.
Everything was easy, didn't have to do anything in person.
Scott was very helpful and made getting my moving truck unloaded very easy. Great, friendly service!!!
Teresa was great assisting with me and my bf storage unit. She’s the best and so friendly!!!!
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️service !!!!
Nice and clean. I would have kept my business there but the rent went up 3 times in one year and it is just to much now.
Teresa has great service thank you so much for everything today
TERESA IS GOOD AND SWEET PERSON AND I IIKE HER SHE GOOD LADY...
Great service and really friendly.
Not cheap but available, behind gate. 👍
Teresa was very helpful and professional. Make my check out process very easy. Such a nice lady. Not going to lie when I first looked at the place on google wasn’t sure because about some of the reviews but had no problems here for my 4 month stay and would definitely recommend to anyone who needs a storage unit. Will definitely be coming back to this location. Thanks to all the employees for there hard work.
Teresa was the best help! She’s personable, and answered all of my questions thoroughly. 10/10!
Teresa was a blessing to me! The property was very clean.
Scott gave excellent service!
Scott was very helpful in helping me with my storage needs
Great attention to detail, answered all my questions. Walked me out to the storage unit! Great customer service.
Teresa did amazing she made it super easy and fast! I loved her service
Teresa is the definition of great customer service. There want a need to ask questions because she was being informative. Friendly and welcoming.
They gave great service, was very friendly and very helpful getting everything set up, including the app. Would highly recommend to use this location for your storage needs
100% recommend Scott. 10/10 first time renter for a storage and he made it so easy and efficient!
Excellent service from Teresa!!!
Facility has rats. And the rent went up....
I would just like say that Mr. Scott is awesome. He is very helpful, informative, and patient. He really took care of me. Thanks Scott!
Teresa thank you was awesome
Very nice and personable staff. Reasonable price and easily accessible.
Scott is awesome!! He will sure help you with anything
Scott was very helpful and got us a new unit for our company right away. We were in and out quickly. Thanks Scott!
Teresa was so nice and great
Scott was great and so helpful!
Scott was very helpful for a Bulldog fan! Some of them are ok.