Public Storage Self-Storage Units at 10688 Colonial Blvd, Fort Myers, FL

When I go to pay my bill Joanne and other workers are always there to help me.

Joanne was incredibly helpful. The technology on the door locks is pretty cool with Bluetooth & every access including the elevators.

I have to speak about someone who truly goes above and beyond. She is a one woman operation. Her name is Joanne and she had the best personality. See I was worried about reserving a 10x10 and it being available to me by the end of the week. Joanne always gave me different avenues to take. She always assured me that I would have the 10x10 that I needed. She would call me and check on my status and give each other updates. It was just a comfortable process all in all and I wanted to make sure it didn’t go unnoticed. Thank you Joanne for your help and thank you Public Storage for having someone like this at your facility.

Thanks Joanne for helping me with finding a unit

Very friendly, helpful and very happy person to deal with . This is for Joanna

Went to see to look for a storage space and noticed the building and area is secure, clean and maintained. Joanne was helpful, informative and really friendly.

I came in today, and Joanne helped me out a lot with looking for sizes for storage that I might need. I’m the perfect one and was able to make it out the same day which was a major help. She did her best to assist me as much as possible which I greatly appreciate, and would recommend to friends and family.

Great location and very clean facility. Tori was very courteous and professional and truly an asset to the company. Would recommend this location to anyone looking for this service.

Joanne was so helpful when I needed a storage unit. She let me know when a unit was available in the location I wanted. She went above and beyond helping me get a unit. She is a very pleasant and helpful employee that works for public storage. Amazing customer service. I will highly recommend renting a storage unit at that location.

Joanne is the bomb. Loved the way she was able to help me with all my questions. If you ever need a great place to store your things, talk to Joanne!

Went in for questions and Joanne was very helpful explaining the process of renting. Even though I didn’t get a unit she was very helpful. The store was very clean, overall great customer service

Tori did amazing!! She helped us out and got us quickly checked in! Highly recommend her(:

Nisha and Gabriel wereboth great helpshowing me a storage spot for my needs and showed me multiple units until i found the one for me that fits perfect

terrible accounting system, be careful when you leave, the staff does not always follow through

Just 2 cars for all the storage. And most of the time theres no body in the office. No recommended...

Really enjoyed Nesha!! Was very polite and down to earth. Keeps the area nice and clean , I love that !!

the store was clean and the service was very nice. Alexis was really helpful with explaining the process of renting a storage unit and helped me find what felt like the perfect size storage unit. Would come back and recommend to others!

Stephanie and alexis were fantastic

Loved Nesha , she was a great help to me and my wife. I was looking everywhere for a storage and I’m glad I chose to store my belongings here. Would definitely recommend to a friend.

I wrote a good review when it was Cube Smart. Public storage bought it and tried to cheat me out of my money. I had the bank help correct it. They then made it harder for me to pay the bill. They just about doubled the rent. When I got back in town, I got everything OUT of there. I'd keep looking for a more honest business if I were you.

This facility is nicely located, easy to access and use, but don't expect any response if you raise issues about insurance. I've written twice and called and received no response after several weeks. You will be charged for insurance even if you have other insurance covering your belongings. Update: Shortly after posting this, I received a call from the Manager Brittany clarifying the company's policy. Public Storage does permit renters to cancel their default insurance if they have confirmed that their other insurance policies (homeowner's, rental, etc.) covering personal property placed in storage. I was able to successfully cancel the default Public Storage insurance online. I appreciate Britanny's follow-up and have adjusted my rating to reflect this.

Gabriel was very helpful and thorough. He took us to our unit and explained everything.

Gabriel helped us today and was so professional and informative. He walked us through and made sure we understood everything we needed to know! Give him a raise! 5+ stars

I called and inquired about a unit space here. Gabriel was very helpful and knowledgeable about products offered and packing supplies on premises as well. I definitely will be visiting to rent a unit soon To store all my life long possessions during these hard times. Thanks to Gabriel I found some security today.

called and asked about supplies to pack up my apartment and spoke with a Gabriel, polite and knowledgeable about products and services and answered everything i needed. thank you Gabriel and public storage

I went into this location to get information regarding a storage locker. The gentleman (Gabriel) at the counter made the experience a breeze. I felt at ease, with all the detailed information I was given.

Brittany was so helpful and professional in helping us get acclimated after our move from NY to Ft Myers. She greeted us with a smile showing us how to access our locker.

Great experience with this location. Brittany was very helpful getting me squared away with all the information I needed and was extremely professional

Brittany is AMAZING. 10/10 would reccomend to anyone looking to rent from here. Honestly was having a rough day but as soon as I walked in she took care of me! 💖💖💖 thank you so much.

Very fast process, polite , and was flexible with my appointment ,would highly recommend

I usually don’t leave reviews but Bonnie is the best! Super helpful knows her job and is always available to assist you no matter the circumstance..👍🏼

This location provides excellent customer service. Bonnie is awesome very easy to work with and accommodating to a customer's needs.

Bonnie was and is super helpful, courteous, professional she went above and beyond!!!. Storage facility is clean and newer. We've never had any issues and received prompt return phone calls when necessary.!

Stephanie was very helpful to me today!

Customer Service is really good!

Store was very helpful and quick to get me in and out. Workers, especially Marlon, were very nice and gave great customer service. Really recommend.

Amazing staff. Ms. Marlyn helped me with getting everything started and it couldn’t of been an easier experience!

Stefanie was the best manager ever! She actually made me smile about getting a storage unit and moving out. She brought out the good in the situation for me at that moment.

Karen was most helpful and accommodating to my needs. This is the best location and customer service.

Great customer service! Brittany Pruitt

Transfered locations to something a little closer & I absolutely love this facility! Very clean & modern, plus the property manager is always there to help!

Love this location! Very clean and Angie is always so helpful and friendly!! Would absolutely recommend to anyone looking for storage!

Stephanie was super great and helpful! Very friendly and right away was able to find what I needed. She deserves a raise 👏

Angie was very helpful and curious. Very satisfied with customer service

Muy buena atención, muy amable Stephany muy atenta sin duda los mejores y lo mejor en inglés y español

This store has great customer service amazing, I would highly recommend this location to everyone

Good service all around

Angie was very informative and friendly. She worked with us very closely in assisting with the app and acquiring the rental thank you

Angie helped me through the whole process and she is the BEST!

Very customer focused and efficient Special thanks to Angie she was fantastic

User beware !!! Horrible customer service still waiting for response from management but still no response. They had a water leak that ruined our mattress and clothing with so much mold it all had to be thrown away !!!

PLEASE learn from my mistake and do not store your belongings with Public Storage! Public Storage does not care about their customers or the property stored with them. My belongings were destroyed BY the unit I rented. When I approached the clerk about this issue I was read a canned statement about how they're not liable for damage done to my property while stored. My property was damaged BY the unit I rented water from the unit ruined my property. I was quickly informed that I needed to go through the insurance which I purchased through them. Going on 3 weeks now and no response from their “insurance” other than when I was told that in preparation for their call I should collect all the receipts for every item I am hoping to be reimbursed for in order to prove ownership…Give me a break, Public Storage is a crooked company with no regard for customers or their belongings. Do not risk your property by storing it with this bad business!

Angie has been so helpful in assisting me. She helped me navigate downsizing to a smaller space. This saves me money... and it was because of her pro-active professional management. I highly recommend this particular location for your storage needs.

Manager Angie was super accommodating she help me select the storage among available spaces and she also called me to inform me that my shipment from Los Angeles arrived earlier than expected so I can I could come and take care of it Always very pleasant as well Very much appreciate it

Brittany was exceptional great help

Mrs.Angie did a exclusive job with providing me service.I would recommend her and public storage to anyone!

Awesome place! Service was great Angie did a GREAT job at helping figure out what size unit I should get. Very clean place! 👌

Nice place very clean. Angie did a good job at helping me and my wife.

***** I am changing this to 5*s because of a concerning phone call I just received from the Dist/Reg Management. It seems you don't have to pays $20 for a cylinder lock and there are opportunities to not pay for their $15 p/m insurance that wasn't previously explained to me. This is the way escalations should work. Though I may not appreciate the local building representative, this company's management structure seems to be on the up and up and I respect that.***** New and clean but beware, the manager will trap you to the $20 "cylinder-only" lock charge and they will MAKE you pay there $15 per month insurance charge or get your own insurance. They/she will sit behind the "its in the document you signed" comment and won't do anything about it except to tell you to log into your account and do what ever online allows or doesn't allow. No need to call her, as she just hung up on me, or maybe it was just a bad connection. Anyway. I am out.

LOVED coming here. I have used other storage companies and have never met such caring people who do not give me sketchy vibes. 100% recommend coming here if you have important stuff and need trustworthy people. Thank you Angie!

Angie was extremely helpful and kind. They met all my storage needs. Clean spaces and friendly staff! Absolutely recommend!!

Angie is great. She helped me with the moving supplies I needed

Angie was awesome! She helped us get situated same day storage unit! Amazing service!!! Come here to get a storage unit! Great prices as well!

Very organized but a litter toooo expensive.

Nice person. Angie

Angie provided excellent service!!

Angie helped me out and she was AWESOME! She went above and beyond to help me! So glad that Public Storage is here!

It's great place wonderful service, clean and very convinient ,I highly recommend to all people.

Bill and John are very professional but also very personable and willing to ensure your storage needs are met. They will do everything possible to answer questions and show you the options available for rent. Bill has been great to work with on meeting our needs. Their facility is top notch, clean, bright, safe and very well maintained. If you have storage needs look no further - this is the place to be.

Very clean storage lockers.

Hassle free storage and great price!

Excellent

Motorcycle storage at this location?

Excellent and courteous service.

The guys were friendly and it was easy to set up the storage unit and close it.

Convenience and ease of use. Staff were friendly and helpful.

Very clean. Easy to rent. Staff was professional

fantastic staff and a very clean and nice facility to store household items.

Very clean and the staff is very friendly and professional. The helped me pick out the right size unit for my needs.

I was happy with everything.

Excellent service and rapid response.

Online reservation and contact-less arrangements for storage unit were quick and easy to accomplish. Facility is new and clean. Actual 10x15 unit is a disappointment -- ours is squeezed into a corner with narrow unit door access and no lighting, so storing items in the actual unit is like working in semi-darkness. Need to bring your own portable lighting if you want to find anything in your unit.

I have been with CubeSmart for a few months now and recently moved into a bigger storage. I was not looking forward to this move, but John Knight and Miguel were a great help and because the building is clean and organized everything went Very Smooth. I was moved into my bigger storage unit in no time due to the helping efforts of the staff. Thank you

Clean and secure storage facility. Fair pricing didn’t like the fact they slide in in the end that you need to purchase a lock and insurance from them for a discount to apply seemed shady. Staff was not that personable when asked for assistance.

Miguel was very informative and helpful. In fact, he went above and beyond by helping us cancel our reservations at a couple of other stores. Even though we never mentioned time restraints, he got us in and out on our lunch break! Thanks again, Miguel, for taking such great care of us. Keep up the good work!

Excellent service, site was clean, storage unit was clean, lighted and climate controlled. I would recommend CubeSmart to anyone. The individual I death with was pleasant and knowledgeable. He made my experience easy, since this was my first time renting a storage unit.

Good service, clean facility.

Great service (thank you, John!). Super clean and great location.

Extremely helpful, professional, friendly. Can definitely recommend.

Everything done by the people at CubeSmart was to satisfy the customer. Sign up was easy. Place was neat and clean. All employees were helpful and friendly. Everything was explained and every effort was made to get you into your facility as quickly and easily as possible. Glad I utilized CubeSmart.

Quick service, easy sign up, great deals!

Great customer service. Very clean and we'll managed.

John & Miguel have been extremely helpful with my brothers big move from Indiana. Working with this facility has been easy and they've been very responsive with so much going on. We enjoyed the work space provided while waiting on the movers. The units & community space are very clean and comfortable. I would recommend this place for anyone looking for a safe, clean & friendly storage facility.

I would recommend Cube Smart to anyone who is looking for self storage!👍

So clean and Miguel took plenty of time explaining property to us.

Do you have auto storage at this location?

The place is outstanding, exceptionally clean and perfectly maintained. Especially helpful is Miguel, thanks 😊, will return for sure👍😊

It was fast and great customer service.

Cube smart off Colonial Blvd in Fort Myers has been a blessing! So clean, efficient and safe. Well lit and extremely secure. Great customer service and so accommodating. Going on renting my 3rd unit

Tailor made movers would like to give thanks to CubeSmart Self Storage for management team referring customers to are moving in delivery service. AWESOME place customer friendly

While waiting for a delivery date from the movers, although we had a storage unit on hold, we hadn't fully completed the process of securing it. Monday night at 8:30 PM, we get a call that the movers will be arriving Tuesday between 8:30-9:00 AM. Oh, oh! The office doesn't open until 9:30 and we don't have a key to a unit. I arrived at the storage unit around 8:40 AM to meet the movers and thankfully Miguel was there readying the office to open at 9:30 AM. He graciously let me in and without hesitation starting the process for me to pay for a unit so that the movers could get in right away. While doing the paperwork, Atlas movers (excellent by the way) arrived and Miguel directed the driver to the area where my unit would be located. After completing the paperwork, Miguel personally swept out the unit and the movers were able to start unloading the truck by 9:30 AM! Thank you so much to Miguel for starting his work day earlier than he should have by stepping up to help me out with this crunch situation. Also to John who initially assisted my husband with putting a unit on hold for us. They are a good team!!

Went in today to secure our 2nd unit Miguel was awesome and patient as we changed our selection after moving in.Would highly recommend, its new and very clean and seems secure while your there,,

In the midst of relocating from Maryland to Florida I needed a place to store a few small items until my new home was ready to move into. Miguel was extremely helpful in getting me set up quickly and when it came time to close out my account, he made the process as painless as possible. Would definitely recommend this location. It is very clean and accessible.

Clean,well lit, no issues or drama !

Miguel matos explain every detail of my storage locker from 1st month to last payment. He was on point on all the rules that apply to the facility. Thank Miguel for staying some extra minutes, you made my day easier

Had a great experience working with Miguel to rent one of the storage units. Awesome customer service and would definitely come back to this location if in need of a storage unit.

The manager Miguel stayed after hours and really helped us out during our recent move!

I was in such a rush with the movers at the house. I needed a unit really fast. Miguel Matos made it happen. He was so professional. Got me in and out of there quick. I would highly recommend Cubesmart because of him.

This CubeSmart is the nicest one I've EVER used!! It is SUPER clean and the Personnel is SUPER SUPER Friendly and Helpful !!! In particular.. (MIGUEL MATOS).. Is AWESOME at his job dealing with customers!! Which is actually RARE nowadays!! He was very Friendly and Attentive to my needs!! And made sure I was taken care of!!

The woman who helped me select a storage unit was extremely helpful.

Good experience...

Crystal and John were most helpful. They explained everything and made the move in very easy. I had a moving truck and crew of four and it went very smoothly.Nice to be in a brand new facility with robust security and very close to my temporary residence at Pelican Preserve. I can go there on my golf cart. I I am updating my review because after two weeks, I went online to check the hours, and found cube smart is now charging $25 per month less. I call to inquire and was told That they will not offer me the same rate. On one hand I can understand however as a customer I now feel somewhat cheated. My only recourse is to physically close my account and move my belongings to another unit. So now when I think of CubeSmart I think less of them and I’m quite unhappy. Not sure this makes good business sense

When I first entered the establishment, I can tell that it was very professional by the cleanliness and the fresh desk sent lol I was greeted with a smile and it made me feel like family. I haven't been to a storage place like Cube Smart. You guys really value your costumers and I have to say that you are guys are the best. The storage Cube that John showed me was very roomy and I fully understood everything that was said without question. Love the fact that you guys have storages inside which makes my things feel secure and safe. Definitely plan on spreading the word for my family and friends. Thank you so much

Thank you to Crystal for the great customer service and helping us get into a unit. I have used cubesmart before and they are always working hard to please their customers. Definitely recommend

I stopped in at this location, really unsure of what to expect. As I have never used a public storage before. I had many questions and still very uneasy about leaving my valuables. I spoke with John who gave me a walk through and asked several questions to determine what storage unit would best fit my needs. When I didn’t know and seemed frustrated he took his time, broke down the different units and sizes for me and even suggested the right one. My moving situation is up in the air but I know when I’m ready, I will be back to see John!! He truly has the patience of a saint!

John the Mgr of the location on Colonial Blvd Fort Myers, FL was 45 min LATE opening on Mon, June 17th. Our moving van was there at 9:30am as were we. The facility itself is wonderful and Crysyal was GREAT making the reservation. Great way to make a 1st impression 👎

Was a good experience

Very quick Reasonably priced clean facilities with easy access

I've used Cube Smart for 4 years each summer for my daughters college things. She is from out of state and they are very convenient, clean, and offers just the right sized storage space. Going to the cube smart is like going to see a friend. They remember us and give us excellent service each May through Aug. We are in and out in minutes. My daughter recommends cube smart to all her college friends because of service and price.

John & Crystal were very helpful, and answered my every question. The brand new facility is very impressive, and I was able to get a 10 x 20 unit for less than the 10 x 15 unit I'm moving from.

Very pleased with accommodations, Crystal Dengler was very helpful. A nice touch is they have music playing in the hallways.

VERY FRIENDLY EFFICIENT STAFF. VERY CLEAN ESTABLISHMENT. THE ONLY SURPRISE WAS THE MANDATORY INSURANCE MONTHLY CHARGE OF $12.00. I DON'T REMEMBER THAT BEING EXPLAINED TO ME WHEN RESERVING THE UNIT. THE FIRST MONTH FREE WAS A NICE ADDITION THOUGH. VERY SATISFIED OVERALL.

It’s great place, wonderful service, clean, encomic, and very convinient hours.

Rented a unit and I wasnt sure if I wanted one condition or not. Ended up getting the conditioned one inside. After I left, I realized I needed the outside access. I went back 10 minutes later to see if I could change my mind. Nick, the guy at the office was awesome, he wasnt upset and handled my stupidity very professionally.....given it was almost 3pm on a Sunday (they close at 3pm on sundays). Nick, thanks for your help brother, you are a gentleman and a scholar. Highly recommend this place.