Great place to rent, clean, professional, and overall outstanding
Phil is always a pleasure to speak with. He has addressed all my concerns and answered all my questions with a positive attitude. Such a great manager!
great storage space clean, safe and no complaints thanks Hector for helping me out
Man this kid Hector saved us a trip 😁 was amazing friendly great service will definitely recommend to friends and family 😃 can't wait to see him again his energy is contagious
Hector at the Public Storage 82 was very helpful, nice, kind. Hector gets a 5+ star rating from me. He is the best!! He deserves a raise. I can't say enough good about him.
Great location, thanks Annabelle and Andrew!
I’ve had several encounters with storage facility personnel and Hector is one of the best so far. Very easy to work with and attentive to his customers’ needs. Highly recommend!
Hector great energy got me what I needed help more than needed an did on his lunch went above and beyond beyond.
I came in to see a unit and anabell was so knowledgeable and went above and beyond to answer all my questions. Amazing customer service and will definitely come back.
Walked in today looking for a storage unit and to ask a few questions, I have to say I was very impressed with all the knowledge the two property managers Anabell and Chelsea informed me with, the facility was very well kept nice and clean, above all very professional and friendly service.
Quick check in, Very friendly, great customer service
Buen trato y buena limpieza la señora muy amable
The staff here was very helpful. The space was what we needed. And the staff helped with any questions we had about leaving as well the process was simple.
The elevators weren't working and I have a unit on the second floor. The gentleman there i think his name was Hector. He helped play bell hop helping me bring my stuff up there since im a smaller person. And had no help to begin with. I was very thankful.
Anabell & Elena went above and beyond to provide a tailored experience for my son as he was working through a difficult situation that required the need for a storage unit. As we all have things in our own lives that can cause stress, the assistance they provided helped to alleviate any additional stress that the moving experience could have presented. I would recommend this location due to the management team operating this particular facility.
We love and appreciate this public storage!! Hector is kind and generous and working very hard while there is power outages and accommodating to every single person who is walking in and needing assistance!!! It is very warm in here and he has an amazing attitude. Thanks again Hector!
⭐️⭐️⭐️⭐️⭐️
Outstanding Service and Peace of Mind!
I can’t say enough good things about the team at Public Storage! From the moment I arrived, Hector greeted with professionalism, courtesy, and a genuine willingness to help. The staff here really go above and beyond to make sure customers feel comfortable and confident storing their personal belongings.
The facility is always clean, secure, and well-maintained, with easy access and clear instructions. I’ve seen firsthand how dedicated Hector is to making sure every customer has a smooth and stress-free experience. Whether it’s answering questions, helping with unit selection, or just being available with a friendly smile, their service is consistently top-notch.
Hector said Working here has been a rewarding experience because we don’t just store people’s things — we give them peace of mind. If you’re looking for a place where your belongings will be safe and the people truly care, this is it!
Hector was great and prompt with all of his services. We love Public Storage
On June 21st, 2025.
After walking out of a disaster (looking at you, Lock Up Storage), I ended up at Public storage— and thank God I did.
READY FOR STORY TIME? (Of course you are or you wouldn’t be here reading this..)
I made a few storage reservations the previous day— all around the same time. Every company called to confirm. Same situation, same question, same need.
At the first place I went to, I was met with hostility, lies, and a woman who acted like customer service was beneath her.
Then I walked into Public Storage, and met Anabell — and within five minutes, everything that had gone wrong earlier was fixed by someone who actually knew what they were doing.
She was calm, professional, respectful, and clear. No attitude. No power trip. Just help.
The wild part? If that troll at the first place had shown even half of Anabell’s professionalism, I would’ve signed with them on the spot. But she didn’t. So I left.
And now I have the same size unit (10’x20’) for $40 less, at a company that actually gives a damn.
Anabell, you saved the day.
This is how you represent a business. If the owners are reading this: give her a raise, because she just gained you a customer for all the right reasons.
Andrew, has excellent customers service and friendly attitude. Highly recommend renting a storage unit with them. Excellent rent rates as well.
Hector was amazing loved his energy was great experience needed this an made it easy.
Hector was amazing helped us for our first rental ever great job an hes new very friendly
Easy to use and cancel when time came.
Hector at public storage helped me rent my first time was amazing and I was his first rental he was knowledgeable and kind courteous I will definitely tell people bout him and public storage. Thank you Hector Alvarado
Great place to store your goods. Andrew, Anabelle and Chelsea are all wonderful and helped me with everything I need
Clean, secure, and hassle-free!
We’ve only been using this facility for a few weeks, but the experience so far has been excellent. The building is well-maintained and feels very secure, which gave us peace of mind right away. The online setup makes everything super convenient—reserving, paying, and accessing info is all streamlined.
The staff has been great, too—friendly, responsive, and easy to work with. I haven’t needed extra help yet because everything has gone so smoothly, but it’s clear they’re there if needed. Looking forward to updating this review after a few more months, but so far, it's been exactly what we hoped for.
Highly recommend if you're looking for a simple, reliable storage option!
It was super easy to get my storage unit! The manager greeted me as soon as I came in and wasted no time to show me to storage unit I was interested in. After explaining what I was looking for she offered me a unit that suited my needs better! 10/10 experience, I’ll be recommending them to everyone!!
So grateful, 10 mins from my place, professional service and a clean facility. Highly Recommended! Thanks!
The facility is clean and well maintained. Due to the rate increases, I would not necessarily recommend using this as a longer term storage, but for shorter term I think it's the best option. The staff and managers are friendly.
Amazing staff. Andrew is the best. This storage unit offers a fantastic solution for your storage needs. The facility is well-maintained and provides a secure environment for belongings. The staff members are known for their exceptional customer service. They are always ready to assist with any questions or concerns. It's a pleasure to store items at such a convenient and welcoming facility.
This location in Lehigh Acres of 82 and Colonial is very nice, the stuff are very Friendly and helpful with anything you need, my stay it was short and sweet. Thank you I recommend ☺️
Reserved online with ease. The place was very clean and secure! Everything went very smoothly.
Andrew is the best in customer service! I'll only rent at the State Route 82 location!
Iesha helped me out with five star service
Easy access. Great sizes for a good price
Andrew and Vicky were amazing .
I’m very grateful to the employees here for helping make my move as easy as possible. Everything is pretty laid out in the contract and the app is useful for getting into your account.
Clean facility, easy access. Going online was fairly simple to be able to rent out a space. Would recommend.
Easy access
Was closed on hurricane milton and the day after
Clean
Has bathrooms
I like the people there they are so nice and kind.
Andrew at Public Storage on Highway 82 was very friendly and knowledgeable. He educated me on everything I needed to know regarding my self-storage needs. He took the time to tour me around multiple sized units and helped me pick the best option for my current and future needs. I would highly recommend working with Andrew at Public Storage. Thank you, Andrew for all your help.
andrew and vicki were great
Great place to store your belongings. Clean and courteous.
I had a wonderful experience working with Andrew at this location. He is a people person and knowledgeable handling our rental needs.
Nice expirence with app, and employees Andrew and Vicky were an excellent help
Thanks a lot
Andrew and Vicky were great. Move me in fast and took care of all of my needs.
Was able to get a storage rental effortlessly, Jason and Andrew were great help and help me find a unit and see it first to see if it’s the right size they are definitely great asset to the company
Fast and friendly service with a smile.
One of the best public storage that I have rented from. The customer service is amazing, the 2 guys Andrew and Jason at the front desk are very helpful and customer oriented. I will give a 10 start.
Vicky is so sweet and nice. She helped me with everything I needed. Definitely recommend this place!
Very professional and helpful. We were locked out of the unit and Andrew was prompt and able to assist immediately. Very friendly staff. Clean, climate controlled. Went back to the unit after 2 years and everything was clean and just as I left it. Highly recommend!
Andrew was really helpful
Andrew was very helpful , kind, and made the process easy for us! He was thorough and explained everything to us in a way that was easy to understand. Vicky was also cheerful which made it a nice experience overall.
Super easy and convenient. Front desk staff was very good at explaining all the details.
Great location and clean facility.
Andrew is a great employee and follows through.very helpful. Highly recommend.
Great service. Nice people.
Love the ease of access with excellent customer service. All the staff is always super helpful and informative! Glad to know my extra stuff is always safely stored here.
Dylan: this guy is the best. He was diligent on his responsibilities and very informative. I received everything that I asked for with speed and efficiency.
Andrew his Co worker was also helpful by making an effort to tell me about promotions.
I got set up by the manager Ebony and closed my account out with Jason, and I could not be happier with my experience. They were both helpful, nice, and got me exactly what I was looking for. 10/10 and five gold stars
Ebony (I hope I wrote the name correctly, I apologize if I made a mistake 🙏) What I would like to say... she is just wonderful!!! I brought my big numbers and they scattered in the wind.... She was very nice, she helped me put everything together!!! She is just my angel that day!!! Thank you !!
Ebony and Jason were so helpful while we fixed our unit reservation because I'm a doof and picked one that was too small. They were so helpful in resolving our issues and communicative about each aspect of our rental. Definitely recommend them!
Ebony has a Great personality had us laughing the whole time . Gave us all the information needed and much more . Thanks ebony
Ebony was very nice and professional and has a nice smile . Helpful as well keep her !!
Ebony was a big help getting a unit and help us with move out process as well as being professional and the place is clean . Ebony was very helpful
Manager Ebony W.was a great help getting my information straighten out A plus employee 👍
Ebony was and still continues to be a GREAT help and a sweet personality to deal with. She is a very helpful person . The overall place looks great. Have had other storage and till her no one has tried to insure the transportation and move went smoothly
Thank You Ebony
Safe. Secure & Clean. Ebony and Tori helped me move seamlessly in.
Nice facility, Ebony and Tori in the office were awesome when I needed assistance
Ebony was very nice she helped me purchase my unit and also helped me with the issue I had with my auction unit . She is the best !!!!
Went in today to find a unit wasn’t sure which one I needed but EBONY was great she was polite and patient with me … great smile I might add too
Ebony went above & beyond for me. Excellent customer service. I really appreciate it .
Ebony is the best!! She is very helpful and friendly!!
Great place only one time they closed my existing account without my consent. I had to call the cooperate office to help. Big blunder by the storage office!!!
Jessika very Helpful and Great in customer service..Thank u
Ebony best ever she was great and very professional took care of me will definitely do business again ❗️
I want to commend the employees here for the incredible customer service we received!! During a recent move, we needed a place to temporarily store the contents of a three bedroom home. From the first call with Andrew to reserve the unit to securing the unit (and ultimately having a add an additional unit). Andrew was so helpful getting the reservation and I can't say enough about Ebony who was at the property to provide assistance. She was so friendly every step of the way from the day we moved in to the day we moved out. I have to admit we were pretty needy and both Ebony and Andrew never stopped being responsive, friendly and helpful and they both really went above and beyond to provide us with excellent customer service. I really want everyone to know how much we appreciate their assistance and how lucky you are to have such awesome employees.
Great customer service Noris & Jason were amazing and helped me with everything I needed
Jessika was a wonderful help and very Professional.
The gentleman were very helpful and attentive and showed me where my unit was located Make sure I locked it correctly and how to use the app thank you guys
Stephanie took care of me and was very respectful... Helped me out with my unit and and price.
2 years later I'm legit paying to much because I'm not able pay with my own debit card
We have a great experience renting a storage . Ebony was super helpful and friendly the storage units very clean and luminosity. Love dealing with people with a great smile and attention. We lough and have a great experience
Andrew went FAR and BEYOND to help. He was so nice through out the process. I would tell many people to go talk to Andrew he will help get u the best price possible.
Made a reservation for a 5 x 10 unit and when I got there it was just a little too small for what I was needing so thankfully they had a 10 x 10 available and Andrew was extremely helpful very fast with my questions. No hesitations smooth thorough transaction definitely pleased with my experience.
Jason went above and beyond! Great custumer service!! Amazing storage, clean and easy access. Love the technology they use.
I have a few storage spaces inside that I rent and prices are great, but it's never clean when I go. Staff isn't doing their job which should be done daily.
Andrew from public storage state rd 82 l was really attentive, and we are satisfied with the unit we rented.
Amazing! Would definitely recommend renting a storage unit from here! They're also so understand if ever you can't make a payment on time!
They are very very helpful! Love everything about them.
Jason was a great help. From helping with the lock to my storage to having great customer service. He is very appreciated for being on top of his customers.
The people here are great! Especially Jason, he is very professional and always goes the extra mile to help his customers
A fantastic location for storage, Andrew was quick and efficient at getting a unit taken care of. So much peace of mind knowing my things are nearby under lock and key.
Wonderful experience! Andrew was able to take care of my payments without a problem.
Fast, friendly, professional service. Great service. Andrew was very helpful!
Good a/c great storage area!!
Kay was super helpful! Great place for your storage needs. Nice and clean.
Kay was wonderful to work with, answered all my question very helpful and polite.
kay helped me rent today. She is very helpful, kind, and knowledgeable! She’s the best!!!!
Kay is super sweet and always so helpful when we need anything.
Good job Kay, she helped me transfer spaces instantly and easy!
Josh is super helpful and friendly.
I HAVE BEEN A CUSTOMER FOR SEVERAL MONTHS. I STOPPED BY COUNTY RD. 82 TODAY AND DIANA WAS MORE THAN HELPFUL AND PLEASANT ! SUPER CLEAN FACILITY !
Helped a friend move stuff there. Would be beneficial to have a couple more carts available but it is a good operation.
Very safe. Need code for every movement
Jason was wonderful in assisting me with transferring my unit to a larger size. It was such an easy transaction! Thank you for your outstanding customer service!
Jason, had great customer service. Thank you, again!!
Adria made my move smooth and if I needed help she was there and very responsive. Adria always knew what to do and reassured me with my unit. She even called me back when I left messages for her. I had a pleasant experience!
Adria was awesome. I hope they are paying her well. You can’t find solid employees these days with great customer service. GIVE HER A PAY RAISE, before she takes her talents somewhere else!!
Great, clean, and secure place. I highly recommend this storage place; and the manager Adria is Awesome
Adria was extremely helpful with our move today. Was able to help us navigate through our move and met all our needs. Recommend this facility for all your storage needs!!!!
Jason has been a lot of help public storage is very helpful
The process was easy. The staff was friendly. Overall - an easy peasy lemon squeezy transaction which was much appreciated. Definitely recommend!
Very clean. Staff very helpful and friendly
Absolutely a pleasure to deal with the team at this location! Clean, friendly, willing to work with you, have not had one issue in 15 months. Our belongings were safe and secured and we could not have been more pleased with our experience!
Andria was very helpful made the process great.
IT IS NOT TO OFTEN IN TODAYS TIMES THAT A CORPORATION STILL SHOWS COMPASSION. JUST WANTED TO SAY THANK YOU FOR ALL YOUR HELP WITH THIS PARTICULAR SITUATION. A BIG SHOUT OUT TO ADRIA FOR ALL YOUR HELP AND PATIENCE. YOU ROCK!!! CLASS ACT MGMT!
Karen was super helpful… loved this location!
Arrived today to set up for moving day. Met by Adria assisted me with all aspects of checking in. Very pleasant encounter. Thanks so much
Trice was absolutely wonderful. Explained everything and made the process easy.
First time getting a unit they made it super easy ms Adria was fantastic and couldn’t of helped better
Great location and service
Adria was outstanding. She was extremely kind, knowledgeable and efficient. She made this transition very easy. She is to be commended.
Karen was helpful and made our experience excellent 👏 thanks karen
Karen was so helpful today! I made a mess today moving in and she was so nice and helped me clean it up! Really appreciate that kind of customer service! She has been the nicest staff member I have met at this faculty and I’m very happy to have met her!
I have been so pleased with this storage location! The facility is extremely clean and secure. The staff is efficient and helpful. So pleased, that in making my permanent move to Arizona, I have chose to keep my belongings with Public Storage in Arizona. A big shout-out to the property manager, Adria. She has assisted me with my move details in order to perform a seamless location to location move. A huge weight off my shoulders. Thank you Adria and Public Storage with keeping my belongings in your better interest. HIGHLY RECOMMEND!
Karen was an amazing person she made my day
Great Girls. Thank you Adria