Public Storage Self-Storage Units at 2235 Colonial Blvd, Fort Myers, FL
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
5'x5'Online only price$ 65/moSmall 5'x5'
$ 65/mo $ 65Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 90/moMedium 10'x10'
$ 90/mo $ 90Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 95/moSmall 5'x10'
$ 95/mo $ 95Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
5'x15'Online only price$ 104/moMedium 5'x15'
$ 104/mo $ 104Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x12'Online only price$ 134/moMedium 10'x12'
$ 134/mo $ 134Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 138/moLarge 10'x15'
$ 138/mo $ 138Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 152/moLarge 10'x15'
$ 152/mo $ 152Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x20'Online only price$ 176/moLarge 10'x20'
$ 176/mo $ 176Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 186/moLarge 10'x20'
$ 186/mo $ 186Best Price Label2 units left!
- Outside unit
- Drive-up access
10'x25'Online only price$ 311/moLarge 10'x25'
$ 311/mo $ 311Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Resources from the Help Center
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 442)
Stephanie was A plus, she help me a lot in my moving step. She is an asset to the company. I would recommend her like a 5 star employee. Thank you for everything.
Did some work at this location, they stay on top of all of their fire protection and Stephanie was extremely helpful and professional. If I was in need of a unit I would definitely come here.
As a customer, Manager Stephanie has always been a helpful person and shows great customer service!!👍
If I could give zero stars I would. First, let me start with management(Stephanie)she is the rudest person this company hired, she has a very snobby attitude and does not make you feel comfortable throughout your rental process. If you're there for too long she will harass you to leave the property and threaten to tow your car. My storage unit is full of bees and cockroaches because they don't upkeep with pest control. I SUGGEST YOU GUYS FIND A STORAGE UNIT ELSEWHERE!!! If you like nosy people in your business this is the perfect place for you !
Steph was great a very helpful
Stephanie makes everything so much easier and is super knowledgeable and helpful. I would recommend Public Storage any day just because of her!
Very nice ladies at this location,I love the professional setting the most, coming from a business person myself, furniture Taxi Beep-Beep 👍
Stephanie, she was awesome. I made a mistake online and Stephanie help me fix it. Very friendly and helpful.
I will never rent another Public Storage unit again in life. PLEASE! Search for other storage units in the area, with much better customer care.
Employees were very nice and helpful!
Stephanie was a great help very nice polite and great customer service 10/10 recommend coming here and having her help you for all your storage needs
J'ai très bien été accueilli par Mlle Stephanie très souriante tout en restant professionnelle rien à lui reprocher de son service. Je ne peux lui dire que Merci qu'elle continue comme ça c'est très bien
The 2 women and a guy working on 08/08 were so kind and very helpful. They helped me with putting my tv in the flat screen box as well as help put it in my car that was packed with stuff. If it weren’t for those 3 I’d be struggling in the heat by myself.
Stephanie is awesome! Whatever I may need or issue I have Stephanie is always willing to help!
Stephanie and Diana C. Were so extremely helpful and polite. They made my experience at Public Storage an unforgettable one. Thank you!
This property is amazingly clean & safe, with an even more amazing and professional property manager. THANKS MS. Stephanie you’re the greatest!!!! HIGHLY RECOMMEND!!!!
Stephanie and John helped me tremendously with having affordable space to rent
Stephanie that works here was extremely helpful and gave us the best deal! I recommend coming here and having her help anyone with getting a storage space. Great personality and loved that we shared the same name! You can tell she enjoys her job and customer service is important to her..
The process was simple and stephanie was a great help with finding the right size for me. The property is kept clean and the staff is very professional and their customer service is great. Reccomend this location 100%.!!
Stephanie is always great and the best
Stephanie was excellent made my experience very easy & no hassle!!! Thank you so much God Bless
Must say the experience at this store was easy going , Stephanie was very informative. Thank you
Omg these people are very nice such a clean space! Stephanie was wonderful
Place was very clean, Stephanie was very informative
Polite and friendly staff. Someone is always available at the front desk to answer questions. Facility is kept clean.
The New lovely lady is great .a joy to be around..and super pretty... thank you see u again Stephanie
Stephanie was very knowledgeable and friendly and very reassuring about the security and safety of my property. She takes pride in the work she does and it shows in her interactions.
Stephanie is Awesome . Super hard working. Thank you.
...Been a customer for years. Diana and Stephanie have always been professional. Clean site and prompt service add to their great reputation. Definitely would recommend!
Stephanie was amazing. She helped me get through some billing issues from a past coworker. She’s the best and so friendly!
Stephanie was so great and helpful! She really went of her way
Stephanie helped with all my questions about the unit. Very friendly
Stephanie was the most helpful person I've work with while renting from public storage. Property was well maintained, and Very good prices.
We have been to this public storage and have worked with Stephanie a few times and she has consistently been super helpful, knowledgeable and friendly! She is definitely an asset to your team.
Stephanie knew exactly what she was doing and was very helpful.
Stephanie was very helpful for us today. I highly recommend coming to her public storage and ask for her she will be very helpful.
Betty was amazing. It was my first time renting a storage unit and she made the process go so smoothly for me. From great costumer service and explaining everything I needed to know.
Diana and Jamie work at both locations and in Naples, FL. THey have been beyond helpful to me and with kindess.I live in Chicago and will soon come to get my things. I feel that they are keeping it safe
Stephanie is awesome!
Great service from stefani property is well kept. she is very helpful and professional
Public Storage at 2235 Colonial is great. Stephanie and Torie made my transition from one unit to another very easy! They are the best!! The facility is kept clean and well lot. Thank you!
Stephanie is helpful and nice. Storage place is well maintained. Recommended!
Stefanie very friendly very helpful
Stephanie was very professional
Stephanie provided outstanding friendly & professional service.
Stephanie was very polite and helpful thanks so much
Adequate facility but the customer service is often not even around. The positive is that the facility and units are in adequate condition. There's not a huge amount of upkeep on the inside, with insulation sheets from the unfinished ceiling sometimes hanging loose and water easily pooling near the doors when it rains. Otherwise, it's just fine. I've had some awful trouble getting in touch with the property manager when I needed them - probably 9 times out of 10, no one would answer the phone, and then it was a 50/50 shot if they'd return my voice mail. When I've been able to chat with someone, they were, at least, polite and helpful.
Stephanie and jessika were great with answering all my questipns and helping with the right size
John and stephanie were amazing.
Stephanie Was awesome. Very customer service orientated. Great employee. Hold on to her. Thanks Steve
Ms. Stephanie is super helpful with information and going above every milestone to help and making the process super easy. Thanks so much stephanie your the best I will highly recommend public storage facility to friends and family.
Stephanie provides awesome service. Very pleasant..
Stephania me atendió excelente es una persona muy amable recomiendo este lugar y lo mas importante habla español
Stephanie was very helpful with all my questions.
Stephanie is the greatest, helping customer above and beyond her call of duty thankyou
Stephanie was a really good help and she got good customer service and a very nice and sweet person..
Stefanie help with getting the right size unit, she’s very awesome
Stephanie is an amazing person and very friendly.. I recommend..
Stephanie and James were outstanding. Great rates and amazing customer service!
The storage unit price was great for the large space and Stephanie was awesome.
Thank u Stephanie for your excellent customer service to Oscar.
Stephanie is the best.
Stephanie is friendly & provides excellent customer service.
Stephanie was amazing!! Really appreciated the way she took such good care of my dad’s needs when we came to secure a unit. The facility is spotless and clearly maintained with the same care. Rent here and you and your belongings are in great hands!!
Stephanie the manager is great. The location is always clean.
Had to drop some stuff off at storage unit. In and out quick 🤠
Thanks Stephanie for you excellent service.
Great customer service and was very helpful really love it Thanks Stephanie
Great service stephanie helped me a lot!!
Stephanie and the crew were super helpful and accommodating in our new rental process. They were very patient with helping us select the correct size and location for our needs . The price was better than other locations nearby. I highly recommend.
Stephanie was great. She had amazing customer service and knowledgeable. She was able to answer my questions and help me with my storage unit.
Diana your the best thank you so much. She was an amazing help.
Stephanie was great she help me with my unit at another place. Also had questions about payments and she helped very professional.
Stephanie at Public Storage is one of the most professional, courteous and pleasurable people to work with. From booking the unit to move in and many months at her facility, she has always taken care of everything with expertise and class. The property is always clean and her staff are friendly and professional.
I just wanna say that Marty the gentleman who set up my storage space was awesome. Even worked into his lunchtime to make sure my space was set up. Give that man a raise. Really nice job and really great customer service. Ty Marty. All so a very clean and professional operation, I know my items will be safe and secure.
Stephanie help me through my rental process
Stephanie was great help, she helped me with a rent issue.
This has been the most pleasant experience. The site administrator is always helpful and knowledgeable about the ins and outs of the property. I truly appreciate the assistance and effectiveness of Stephanie's management of this property.
Storage is fine, but communication and getting deliveries to the unit is an absolute disaster. I pay over $200 a month only to book a more expensive and earlier flight from a business trip just to receive a delivery. They didn't have the spare key I gave them months ago with a release form I signed. It reappeared when I returned to take it back.
Very professional and helpful
Stephanie has been great, this is my second time with public storage and she has made the process so much more easier. Highly reccomend.
Great service! Facility clean always
Excelente trato muy buena trabajadora
Muy buen servicio
Stephanie the Manager threw away all of my mother's plants that passed away. You saw where I placed those plants. Before, throwing away my mother's beautiful plants I could have at least gotten a phone call. *Edit When retrieving my items manager was not available during the hours listed on door.
I went into this location to get information in regards to a storage locker. The gentleman (Gabriel) at the counter made the experience a breeze. I felt at ease, with all the detailed information I was given.
Si fuy atendido por stephanie muy amable en la atención y el servicio la recomiendo
Stephanie me ayudo consiguiéndome el espacio que necesitaba al precio cómodo. Los recomiendo!
Stephanie was a great help and very professional. They are lucky to have her as an employee. Great location and price.
Jason is amazing he helped us tremendously!!!!
Stephanie is an awesome person... They are professional and if I ever need a storage again in my life, I will def go back.
Stephanie is amazing! She was very knowledgeable and courteous. She was so helpful and talked me through the whole process. Stephanie is exceptional!
Stephanie was great. Employee of the year!
Stephanie was helpful and everything is fantastic.
I came in and talk to ms.stephanie I have a heart failure and covid-19 fight for my life and get out find out bout I am going to lose everything in my storage unit and I don't have any where to go I was sleeping in my truck had to sell it for the $
Great location, lots of space to park. Great manager, always helpful.
En el día de hoy fui atendida por la manager Stephanie,llegue nerviosa a el lugar porque no tenía idea de la renta de un storage pero de pronto la atención y explicaciones de la manager me cambio todo,fue tan gentil tan profesional que quede encantada, Me sentí segura en lo que estaba haciendo porque su trabajo es excelente Capaz de borrar cualquier duda que presentes Gracias Stephanie por toda tu ayuda excelente trabajo lo recomiendo sin dudar ni un segundo Gracias 🙏
Stephanie and Crew do a fabulous job of providing excellent service with a smile on their faces! Definitely recommend to friends and family!
Stephanie was amazing and so helpful
Great service from Stephanie!
Stephanie the property manager at this Public Storage location keeps everything running smoothly and well attended
Stephanie was extremely helpful in making sure I got into my unit!! Very accommodating with my needs & made sure I was able to have access right away! I highly recommend!
Stephanie had Great customer service
Thank you guys so much! I’ll definitely be suggesting this place to everyone who needs to secure space to rent. STEPHANIE gave the kindest, most deserving-of-a-raise customer service I’ve ever received. She went above and beyond for me all while very noticeably giving everyone else waiting for service her attention. I can happily say that with her help, my experience with Public Storage has been a 10/10. She’s amazing!
Stephanie was seriously amazing. She went above and beyond to help with every single concern that was raised and all while multitasking with other customers! This girl needs a raise!
The manager Stephanie was very pleasant and she is always working on the property keeping it clean.
Stephanie was awesome
The property manager Stephanie is very nice and funny. She was welcoming and helpful. The property is very well maintained. 100% recommend this location.
Stefanie was very nice and helpful with selecting the size of my unit. Highly recommend!!
Stefanie was very helpful and nice . Great customer service!
Very helpful My second time with them & very clean ❤️ and always has a positive attitude
Stephanie is a good manager and the property is always clean. Definitely recommend!!!!
Jessica was amazing!!!
Muy buen servicio, la atención muy explícita y la ayuda de la trabajadora Stephany nos ayudó con todo el proceso y nos colaboró en todo. Muchas gracias por la ayuda brindada y los servicios prestados👍👍👍
Karen was amazing & was very helpful. She even walked with me around to find my storage & make sure we were all set before leaving us.
Karen was helpful very friendly delightful energy 🔮
Stephanie really did an outstanding job helping me out recently. She is a great employee and is always kind and helpful.
Stephanie is very informal she knows her job ,and she is very understanding . If I ever need another storage I will be back to this public storage .
Stephanie was very nice and help me out with the supplies I needed for my move.
If I could leave 6 stars for the manager; Stephanie, I would. Recently moved to the area and had to quickly get a storage unit due to some issues. Stephanie made my process of reserving my unit, to moving in and everything in between very easy. I had to upgrade to a 5x10. She made this upgrade process easy and kept me informed of what my payments are. Stephanie, thank you for your kindness and help during this time.
One of the best I've ever had been here six years Diana is awesome
Stephanie was so incredibly helpful! Very sweet and so accomodating on all levels. I'm so grateful to have found a perfect storage unit in Fort Myers after dealing with some really shady places. Thanka again!
Stephanie was exceptional, she went above and beyond assisting me. She wasn’t even my local store, but wish she had been. Shes great! Thx steph!
Stephanie is great. Clean place highly recommended!!!
Stephanie does an awesome job!
Really great customer service stephanie goes above and beyond for the customers really happy with her services 👍
Stephanie was way beyond excellent, she treated us like we’re friends! She made all the process really quick and everything went so smooth. Really this is the best place to rent a space for storage, also it is very clean! I’ll give them 1000 stars if possible.
Stefani was super helpful! New what I needed and delivered it with a smile!! Great place! Thanks!!
Very professional enviroment,Stephanie was very helpful💎⚡
Stephanie was super helpful and very nice. Glad to have a storage unit here.
Stephanie was very helpful with my payment questions.
This Public storage is clean and the manager stephanie is very professional and her customer service is above and beyod.
Stephanie was super helpful in answering any questions I had and went above and beyond.
Great facilities and the customer service from Stephanie was above and beyond.
Manager Stephanie was really friendly.
Convenient, well managed but expensive.
Stephanie has been extremely efficiently and represents this company in the most professional and caring way. She made sure I understood everything, and still didn't mind explaining it again, when needed. I highly recommend that she be noted for her job execution and performance. Thank you you from this public to your public.
Stephanie was wonderful and helped me get the unit I needed in a timely matter since I needed it right away. Property is clean and I will definitely recommend this location.
Great help from Stephanie!! Awesome help!! Clean facility!! She helped acquire a storage unit fast and easy!!
Stephanie was very pleasant.
Muy buen servicio muy amable la señorita stephanie
Stephanie was very nice and friendly all while cleaning the property.
Stephanie was very friendly and easy to work with
They have met everything they have said they'd provide...a clean and safe unit...excellent customer service, always met with a great smile and complete cooperation, handling every need I may have promptly and effectively. I do recommend this particular public storage to all.
The staff is great. Especially Stephanie and Phil.
Stephanie was so nice and helpful!!
Desde que rente Mi storage ,Estefany Es una excelente Persona Amable buen trato Que meda
Stephanie was amazing… she made the entire experience easier then I could have imagined.. she provided superb customer service .
Stephanie the property manager was absolutely amazing. She walked us through all steps and made our lives very easy.
Very nice management and everything was very clean would definitely recommend this place 100%
Fui a preguntar por los servicios y me atendió Sthephanie súper atenta y un excelente servicio, además de eso habla español y inglés, me encanto gracias…
Awesome customer service, place clean and easy to find everything tha you need!
Manager Stephanie treats customers lowzy,she needs to be schooled more on customer service etc.
Stephanie was sooooo helpful and great. Sad to be leaving but we bought a home … thanks again! A +++
Awesome property no issues what so ever great employees especially Stephanie
Stephanie has very good customer service and I will recommend this company because of good customer service
Stephanie es muy amable y con muy buen servicio al cliente. Lo recomiendo a este Public Storage.
Stephanie is very pleasant and the place is kept very clean.
Stephanie was amazing love her personality and I give her a 20000% customer service ❤️
Stephanie very professional and informative. Great asset to the company. Keep it up 👍🏻
Phil was an amazing help and I couldn't be happier with the experience!
I can't say enough about how great the service is at this location. Stephanie is so professional and helpful making my storage experience a breeze. She is so on top of her job , helpful and provides great customer service. The facility is kept so clean and sanitized. It gives piece of mind with my belongings in this space. Grat job!! Thanks!!
Awesome service and Stephanie was GREAT!!🥳🥳
Stefany was amazing customer service was so helpful!!
Stefany has been absolutely amazing her customer service is top notch has been Extremely helpful courteous and polite… thank you so much!!
Stefanie was fantastic, I would recommend Public storage to anyone!!!!!
Stephanie is great she’s an amazing manager was working whole time helped everyone with everything really appreciate for your help she definitely needs a raise
The customer service at this store is PHENOMENAL!!!! Both Phil and Stephanie are rockstars!! If you are looking for a location with people that care look no further. Trying to secure rental for full home out of town move...while you're in and out of the area is no easy task. Stephanie got us rolling with our first unit- again ROCKSTAR customer service!!! Then when I needed the second unit and needed to book from out of state Phil picked up the ball and was RELENTLESS in making sure I got the needed space. Not to mention they keep the space immaculate. Having to store your full home in public storage is not an ideal situation but with this team at this location... I know I'm good !!! Thanks Phil and Stephanie you guys ROCK!!
Stephanie was very cool. She made it very easy to pick the right size by giving us a tour. Even Explained the pros & cons of humidity & moisture in the unit to save on our valuables. Was very informative with access directions as well Thanks Stephanie!
Great experience. Phil very helpful and professional.
Stephanie was the best Representatives ever I will never go to another place courtesy and professionalism was outstanding and helped me get through the process and she waited for me at the after-hours when she could have been home you know taking care of the family and I really appreciate that and I service was great thank you so much
Stephanie is an excellent representative for your company. She was cheerful, friendly and very informative. By far the quickest and most thorough interaction that I have had with Public Storage - by far.
Stephanie was a great help with assisting me and my wife. We accidentally went to the wrong place. But she helped us out and made everything so easy.
Stephanie was very professional. Her customer service skills were great. I would recommend this public storage to anyone because the whole process was so easy and welcoming. Thanks again Stephanie for taking care of me.
Stephanie was absolutely amazing to work with! She made a cross country move so much less stressful! The facility is so clean. Would recommend this over and over!
Stephanie was awesome. She was so nice and professional. Made me laugh andcwas super efficient. I hope you recognize her for all of her hard work. I recommend a raise for her as well. Thank you stephaniefor a great experience. Mark S Fort Myers Florida
Phil was a big help.
Stephanie was excellent
Stephanie was the best
Had great customer service and was well taken care of by Stephanie. Shopped around at a few storages and was sold on this one, great prices and great service
Stephanie was very helpful and got me a unit at the price I was looking for. She was determined to get me a storage when I believed I didn’t have hope.
Perfect service from Stephanie, will definitely return and recommend.
The property is clean and the manager Stephanie was a great help.
We just moved stuff into a storage unit here and I have to say I was very impressed with how clean the facility was. Also we got to meet Stephanie and she was great! Super helpful and very friendly.
Very great and clean place. Plus Stephanie was amazing and provided outstanding customer service and professionalism. Honestly she has been the best personnel I have ever dealt with at a storage facility!
Stephanie helped with updating my account and setting me up on the app. Fantastic service.
Met the new manger stephanie today at my storage property number 25843. She was very knowledgeable about the new things going on here at public storage. One that caught my interest was the new app that helps me enter into the property with just one click. Now thats service with a smile
Stephanie was very helpful helping downloading the app so I can have access on my phone to the property
I have been a Public Storage customer for awhile. I have found the staff to be supportive and efficient. Especially the manager makes a deliberate effort to address all concerns.
Stephanie was amazing her customer service was spectacular I have never had a customer care rep who took the time to walk me through everything that I needed to be walked through definitely and very pleased with public storage and Stephanie
Stephanie did a great job at helping me out with everything I needed
Today my experience at Public Storage was great I couldn't find my account so Stephanie help me out with finding my account and she preferred me back to my storage place where I rent my storage unit from to change my name up on my account because it's incorrect and I greatly appreciate her help
Stephanie met our needs 110%! She was wonderful in handling our difficulties! She is a super employee & friendly! We felt at ease with her at all times
Stephanie is friendly and made my transaction very simple.
Stephanie is super ! And Tamara was here who helped me also .
Stephanie is a amazing property manager. Very friendly and helpful. She did an amazing job offering products and tips provided by public storage.
First the receptionist.Stephanie welcomes you with ..kindness if there is problems she very quick to respond to your situations..very helpful treated with a welcome smile...it's clean n they have reasonable prices. I recommend..tell a friend..🤩🤩.
Stephanie is very attentive to Customers needs&also very Helpful
Stephanie has a very pleasant attitude and handled my unit transfer without issue. She has unlimited potential.
Stephanie is awesome she went over all expectations for me to have a good experience signing up online when I was struggling! Thank you Stephanie looking forward to meet you in person.
Great Customer service from Tim, stephanie! Quick easy process. Units are in great condition! grounds are clean and we'll kept. Definitely recommend
Great customer service by Stephanie and the team
These two amazing girls have been helping me all the way in the process of moving and renting my space.... Thank you Stephanie... Kaitlyn you the best... To the guys running this company .... THANK YOU FOR KEEPING EMPLOYEES LIKE THESE TWO AWESOME BEAUTIFUL AND HARD WORKING GIRLS.....
Super impressed with this facility as well as Stephanie who helped me out. My wife and I are moving fro Out of state and storing our belongings until our new house is completed. Stephanie went out of her way to help and explain everything including walking around the warehouse a few times and answering all my questions If I could give 10 stars for her I would!!
Stephanie was very helpful in reserving my storage unit!!! Very great customer service!!!
Stephanie was great! Friendly, cordial and very professional!
Thank you Stephanie for your great service and exceptional work you do there.
Stephanie was super nice and polite and the property was clean and well maintained
Cheap and convenient, Kaitlyn was a huge help and definitely gave me 5 star service!
Great service and convenient location. Kaitlyn was a rock star!
Stephanie was super friendly and took my payment with no problems!!
Stephanie was nice and friendly. Nice location kept clean.
This review is specifically about Kaitlyn. She was very helpful, knowledgeable, and pleasant to work with on more than one occasion.
The manager Kaitlyn was very friendly, knowledgeable and helpful. This was my first time renting a storage unit, do I had a lot of questions. She also helped me out with moving supplies, setting up the app and auto pay.
Can I park my boat trailer and the tow car hooked together in an RV spot and what stores companies will allow that in the fort Myers Estero area of Florida?
Need more lighting over unit. Very dimly lit.
Fine establishment, very well maintained, Diana takes great care of customers I am very satisfied with location and staff.
Carmen was very helpful, she helped me find what I needed quickly without any problems and recommend the best boxes for me. Thanks Carmen
whoever had read any of my reviews knows I DO LOVE TO DEAL WITH PROFFESSIONALS for any kind of business. Starting by Nicole who gave me all possible options on what i was looking for ... THANK YOU NICOLE... then going to the actual storage where Carmen, who btw, just called me as soon as she get the information from Nicole, she just found for me the perfect location to make it easier for me moving my stuff into the storage... Price is VERY GOOD... AFFORDABLE.... the storage as place CLEAN and very nice the climate which i really need for what i need to keep in..THANK YOU ALL.. NICOLE, CARMEN... YOU BOTH MAKE MY DAY HAPPIER.... for the owners, take those two girls into considetation because, THEY ARE VERY PROFFESSIONAL.... and if we dont bring people like them up, in these days when QUALITY is something from the past ... then where are we going. PUBLIC STORAGE THANK YOU ALL
I stopped by to get some things “tape and boxes” and Carmen took care of me. She helped me decide which packing supplies were the ones I needed. I’ll be buying my supplies from here more often. Thank you Carmen!
The property was very clean and my unit was easy to find! ERental process was smooth and I was able to rent space right from my phone which was such a time saver!
Carmen is really helpful and she is really clean
Carmen is a really helpful and she really clean and Super Nice
Carmen was amazing! very helpful, she explained everything very clearly. She was also very professional and the place was clean. Carmen also always provides excellent customer service. Clean facility & convenient location.
I must say I use storage all the time from city to city and some customer service workers can show that they are unhappy in their job. I had the pleasure of a young lady name Moriah who was cheerful, helpful and just a pleasure to do business with. She serviced me from the moment I walked in until the end where she walked me to the door. Her customer service was awesome. No one knows whats going on in another persons life when they meet them. I always treat people the way I want them to treat me. Moriah showed compassión in my situation for storage as I am new to Ft. Myers. I appreciate the service that she gave me and I am very happy with Public Storage. Thank you Moriah "You Rock
Can I storage a storage container in an unit?
Moriah was a delight to work. She was very personable and friendly. Mariah went above and beyond to insure we got the best unit for our needs at the best price. Facility is in an attractive setting and was super clean. Thanks Moriah, you are the best.
Carmen's service was amazing, she explained everything clearly and professionally. She made the process very easy. Thanks!
If I had wrote a review when I first rented this space I would’ve have all good things to say just like the other folks on However it wasn’t until after I moved out I learned differently. A day after I moved from this storage to another another public storage in another city I realized several of my items were missing. I’m supposed to start a new job on August 3rd and an item I need for that job along with other valuables all gone. I called to asked about it and got a very defensive employee on the line. No empathy no nothing just rude and defensive. I feel if a customer calls in and you right away gets defensive that tells me I’m not the first one this has happened too. I told the lady that there were used can sodas can in my storage by the door which was not by me and yet she screamed defensively at me. No matter what they say about no one having access I know that someone was in my unit and stole my items. Shame on you public storage for your lack of customer support in this. I will call the insurance company yes but still don’t care for attitude towards in all of this.
Great customer service. Lighting is great, clean and fair prices.
Me agrada el trato de Carmen y todo su equipo, son personas cordiales y profesionales, se preocupan porque se sientan agradados. Los precios son razonables comparados con otros storage. Recomendado 100 %. Hay algunas observaciones que son mejorables, pero aun asi son los mejores
Carmen helped me by answering all my questions & offered to help through the whole process she was very kind This storage facility is clean & very organized..thanks
Very helpful and knowledgeable staff, Carmen in particular.
July 6, 2020 Carmen was very professional and polite. She was amazingly helpful. I am looking forward for my rental. Knowing that my property will be safe and secured. I will definitely recommend anyone to rent a unit at public storage and ask for the lady with knowledge Carmen.
Awesome service! Carmen was so kind & knowledgeable she took the time to answer all the questions I had. Definitely provided me with the peace of mind to move forward.
carmen was great! she was super attentive and nice. i would definitely come back and refer a friend!!
I recently rented a storage unit for the first time and the staff was so helpful and was very patient explaining everything to me. The location was perfect also. I just wanted to write this review because that's the least I could do for all of their kindness. Keep up the great work you guys are A 1 in my book! Thank you
Carmen very helpful took the time to walk me through a few units and offered loading suggestions. Thank you Carmen
Carmen was amazing... i needed a unit and she found one that will meet my needs within a days time...She's very nice and walks you to your unit and explains everything to in detail....Thank You!
I had a great experience being helped by princess thsnk you so much
Friendly and efficient check in process. Clean unit, clean building, and easy access from the road. Complimentary-use dollies is a plus.
THe manager at this location in Ft. Myers was professional and most helpful. He was courteous, knowledgeable and provided good value for the space we needed.
Sonia was grear
I would highly recommend Public Storage to any person for their storage needs. I had the best customer experience ever! I had the pleasure of meeting with Carmen. She was friendly, patient and thorough explaining information which made it easier on me in making a good storage decision. Carmen is awesome! She's the best😁
Thank you Carmen for the help very respectful and helpful would recommend this place to anybody
I had a great experience at this Public Storage. Carmen was very helpful and answered all of my questions in detail. Thank you!
Carmen answer some questions I had about my property. She did a great job give me information.
Thank you Carmen for such an amazing and helpful experience, its nice to see that there are still people out there who are willing to go above and beyond to help the customers.
I called in with a few questions and Carmen was the attendant. She was very nice and helpful and helped answer all the questions I had. And she helped me figure out the right size storage unit I needed.
Went in a couple days ago looking for moving blankets and this very nice young lady named carmen help me out on what I needed as well as other supplies that I needed.
I really appreciate it for all the help Carmen give me... shes really good with costumers
Micheal was very informative and showed me all the benefits of the property. The spaces were clean and well lit. Very attentive to my questions. I definitely recommend public storage fort Myers.
Rachel was super helpful she gave me all the details , answered any questions I asked plus the property was clean I’ll definitely storage here again.
Mike made the whole storage rental experience simple and quick. The storage unit is perfect and the property is very clean. I would absolutely recommend this Public Storage facility.
Public storage has always been my go to storage company when I need storage. Me and my wife have been renting at this facility for about 3 years now. I was at my unit and the property manager Michael stopped and started conversating with my wife and I. Each time I come to the facility its clean, well lit, and secure. Property manager diana was the one who helped me with my move in and was great. Mike asked if u could leave a review so others can be informed about business and location. I highly recommend this facility over majority around the area due to security concerns. Their staff is absolutely amazing when needing any kind of help. They are prompt and professional. Thanks again public storage and Mike and Diana!!!
Rachel was super informative and teamed up with Sarah S. really took professionalism to a different level! Happy Customer
Just met Sarah T. Very friendly and honest!!!
Sara t. helped me the questions I had and it went smoothly.
Mike was very helpful and very quick to get my storage unit setup. He was very respectful. He answered all my questions. Thank you Mike.
Sarah did a great job for us switching out units to meet our needs!
Sarah S did an amazing job getting me set up. She answered all my questions and was very informative. In and out in 20 min, I'd highly recommend this place to anyone looking for a hassle free and affordable storage unit. Thank you Sarah
Mike was great at explaining everything there is to know about the storage facility!
I have been using this Public Storage location for the last few years. The staff and property manager have always been fair, kind, professional and accommodating to my needs. Rachel did an excellent job assisting me with my situation. As I began to outgrow the storage unit I was renting, I was considering getting two units which would have cost me a lot more. Rachel took the time to speak with me about options that would work for my needs. Instead of getting two storage units, she recommended that I move from one unit to a larger unit that had just become available. This resulted in a savings of over $200/month in cost. I can highly recommend working with this property. My only complaint about the organization is that there is a rate increase every 6 months which the organization claims is based on "market value" which we all know is simply untrue. They raise rates over time, bottom line and that is a corporate policy and I believe it is a common practice in the industry as well because I did at one time shop around. Of course we all know that rates only increase, they never decrease. Other than the rate increase issue, my experience in working with Public Storage has been good and if you are a short term renter, then the rate increases will probably not affect you.
I have been using this storage for only 3 months and the service from Rachel has been amazing. She answered all my concerns and questions and made it easy for me. Thank you so much Rachel
Carmen did a great job. thx.
Mike excellent customer service Happy New Year
This facility is clean and well maintained. The lighting is great. Thanks for all your assistance Mike. I would definitely refer this company to anyone.
I really enjoy this storage company especially the employees they have especially carmen she was very patient and helpful with my payment and explained everything very well!!!!!!
Stopped to buy boxes & Carmen took care of me. She helped me choose the right packing supplies in a fast & timely manner. Will definitely come back if I need more supplies.
Carmen helped me secure a storage locker and she was very helpful and knowledgeable. took no time at all to sign up !
Michelle (hope I spelled that right) is an absolute delight! She is always friendly and extremely helpful and she is amazing at what she does! Would recommend this location to everyone, and I wish it would let me rate her higher!
Princess did an amazing job showing me my unit and making an easy process to sign up
I came in just to grab some boxes and Princess was very nice and helpful with me what a great place with awesome employees. Will definitely be back if I need more supplies
I had a need to make some changes re my storage space. Princess was most helpful in providing options. Love this facility. Have rented here since 2007. Clean and well lit.
Best place great rates I rent space at this location with my significant other Markel Bowman. We are very pleased with service, location is clean Property manager Diana is very helpful, I felt so comfortable and secure appreciate the way the handle business so much.
Princess was awesome! Very professional.made getting a storage unit easy
So far it has been a good experience . Mike was very friendly and helpful throughout the rental process. I would definitely recommend this location.
Mike was super kind and friendly came and helped us got us the best fit when it came to the storage unit and the process didn’t take long at all ! So blessed to have someone this great that could help us !
The woman at the call center early this morning was extremely well informed and gave me all the options. Carmen followed up and was extremely pleasant and than also received a call from Mike asking if I was still available to come in for a tour. I did and rented a space quickly and with ease. I was happy they made it so easy and were helpful and polite!! Thank you for employing such wonderful people!!
Rachel was great. Clean facilities and good prices.
Just moved in but definitely happy with the decision so far. Clean, secure, nothing sketchy at move in. Will update in a few months or at move out.
Diane (Manager), Thank you very much for fixing the situation on the actual 10 x 15 storage unit that had issues and allow me to move into and rent the only unit available of the same size 10 x 18 to move my stuff into for the same monthly price of $88 as the other unit I just rented. Carmen (New Co-Manager) was wonderful as well. Thank again for making a bad day much better. So glad I did not have to move somewhere else.
Mike was a good help today!
Mike was very helpful and he knows his stuff
Stop by to rent storage unit with mom . Mike and Carmen were very helpful.
Awesome easy experience! Mike and Carmen made this aspect of our move quick and pleasant!!
Great experience. Carmen is very helpful
With my arrival and check-in, I was greeted by Carmen. She was very helpful with the entire process. Very professional, effective, and efficient with her directions/suggestions of my unloading and storing goods into my unit. I would highly recommend you ask for her with any of your storage needs.
Other than my rent being jacked up after less than 6 months of renting, everyone I've dealt with there has been wonderful and especially Rachel. Rachel is very professional in that if she doesn't know the answer to any of your questions, she will look to find it for you. She answered all my questions to my satisfaction and full understanding. They should not ever let Rachel go.
Very courteous and helpful. Recommend!!!
Amazing experience and great customer service Amber is Amazing
Amber Has spectacular customer service and takes pride in the job she's performing 💯💯💯💯💯
I have been with Public Storage for years and years. I have always been treated with so much respect. I came today to close my unit out and Sarah S was so sweet. I am going to miss going not storing here. I don't know might be back quicker than I thought. Thank you Sarah for our lengthy conversation you are a beautiful person.
Nice place. Sarah S was fast, friendly, and had all the deals!
Sarah S was great
I had the best experience working with the Staff at Public Storage. I was selling my home and needed to move clutter out my house. I looked online for places. I found a few facilities in my area and went to visit. I met with Diana and Tiffany. They explained the process ery eell, and I never felt they were hard selling me. I went online to make a reservation. When I got there on Sunday, as I was walking in the door, Tiffany said " Welcome back". Also thanking me for choosing Public Storage. It has been a great experience.
My first experience was with Diana. She was very helpful and called me as soon as I made an online reservation. Tiffany helped me with my second reservation and found the perfect spot! Best storage experience I’ve ever had.
Tiffany told me she was new and I never would have guessed! She was thorough, quick, super friendly and more than accommodating!! She deserves all the fries lol Thanks again, Tiffany!!
My girlfriend just rented a space here and the facility was very clean and organized. Diana made the process so smooth and was extremely helpful. 10/10 would recommend!!
Didn't even get a storage unit just went to buy boxes and some other stuff to help with our move and the girls there were super friendly and helpful! Would definitely reccomend for any of your storage or packing needs!
Clean facility, great customer service, positive attitude.
We had a very friendly and professional staff member named Bobby who helped us. He made sure we understood everything and had what we needed. The facility is also very nice and clean. Great price, great location, and a clean place.
Been coming to this store off and on for years. Always a great experience! And Wow! The entire store is cleaner than ever. Thank you PS for all you do😀
Diana was very helpful and knowledgeable. I’m looking forward to starting my rental with this place
I love this storage facility. Barbara was super helpful today in getting me set up with auto pay. I also love dealing with Dian. She's been there for a while (like 13 years I believe) and she remembered me after only seeing me once and helped me downsize as I didn't need all the space I was paying for. They have an excellent system there with a personal code to access the property whether by the main gate through your vehicle or through the front door by the office. My only complaint is that they are very willing to send you an a notification for a past due payment and have already added your $20 late fee to your bill but they don't have any option to add a notification to remind you your payment is due. The only way to avoid a late fee is to get an invoice notification after you passed your payment date or setup auto pay. But since these are both ways to avoid a late fee I won't dock them a star even though I feel they aren't the best solution for everybody. Moreover the facility and staff make up for this so I definitely recommend this place for all your storage needs.
Diana was great very professional and help us find the perfect storage and save us money. Wonderful customer service.
Both Diana & Barbara are very professional, friendly & helpful!
Excellent customer service. Dianna went above and beyond to help and make sure I was taken care of. I would definitely recommend this location to anyone looking for a place to store.
Very accommodating. Barbara was so helpful on Sunday when we needed an extra space. Clean and secure. Staff was professional, knowledgeable, and very accommodating.
Diane and amber were fantastic in helping my friend and I find exactly what we needed. We found the perfect space ,it was quick and no hassle. Definitely recommend when you are moving or need a storage place!
The manager at this location is extremely friendly and helpful. We have been using this location since 2016 and today we needed to move to a much larger unit, and she made it so quick and easy. It’s nice to have someone who is so knowledgeable and honest. Definitely a great place to keep your things safe.
Diana is great. Clean facility great pricing and friendly staff
I have been a customer, since November, I have been very happy with the customer service, Diana and Rafael have provided, and I will be recommending Public Storage to other people, who need to store there stuff
I’ve been customer for a year or more and I have had nothing but great service, manager Diana extremely helpful. Property always very clean and I feel very comfortable that I and my goods are safe and secure.
Diana was extremely helpful, always had an answer and quick to help. The place is well kept and many options to choose from making it easier to find the right size storage for you.
Stopped in for rates and availability. Spoke with Diana, great experience. Very helpful.
First let me say that Diana, the manager is absolutely wonderful. She's friendly, helpful, and when there were multiple customers inside, she was able to multitask with the utmost efficiency. The other staff I bumped into (cleaners, maintenance) were incredibly nice as well. My unit was clean and the interior of the building is well-kept. The reason I'm giving 4/5 is *not* because of the staff or facilities, but because of one of the other customers who rents a unit here. I'm pretty sure this customer is living inside her storage unit, which I couldn't care less about - it's the fact that this customer seems to creep on other storage renters, myself included. At all times of the day. 7am and you want to move stuff in before work? That creeper woman is there. 11pm and you want to move some stuff before calling it a day? That woman is hovering over your shoulder, sees you notice her, then scampers down the hall like a mouse. I was informed that the staff has already given that customer a warning. Not sure if that customer is still there, but I didn't feel safe after-hours without staff members around.
how do i put my new account in
Great storage place. People are very nice.
Miss Kim is very professional, easy going, explained the process and fees as well as pointers to go with. My first time with storage rentals and it was a breeze! Thanks.
I just rented another climate controlled space with super easy access, and Diana was very helpful getting me all set up.
They are really friendly and very helpful!! Love it here!! I highly recommend here for all your storage needs
Thank you so much Diana. You were so helpful in the process of getting a unit.
Diana is the best!!! Very customer oriented
Diana was very nice and helpful Thank you !!
Checked in yesterday and Carla greeted us at the desk. Carla checked us in and answered all our questions. Carla was very efficient and explained everything to us. Carla did an excellent job, She should get six stars.
Customer service was very awesome got the unit I need... so fast so thanks to Ms. Diana for her awesome customer service...
STAY AWAY! Worst customer service and facility ever. Went to my unit to find a huge hole in the wall I could climb through between my unit and the 1 next door. I told the office and was told “it’s unlikely they will steal all your stuff, but you can move it all yourself to another unit.” How can you NOT be alarmed when strangers have access to $250,000 worth of my personal property because the walls of your building are falling apart? And I am expected to physically move it all myself!
Diana was absolutely amazing! Extremely personable. Unbelievably fast, and loving personality. Definitely would recommend!!
Great move in experience and staff, very friendly! Looking forward to having our unit here for a while!!!
Diana was an amazing person to work with, she treated me extremely well, explained everything very thoroughly was very professional and made sure that I was taken care of. I will be a returning costumer for sure.
The mangers diana and desiree were extremely helpful. The property was very cpean and secure. I would absolutely recommend people to come to this property and rent!!
Diane was most helpful. An issue did subsequently develop in which I became an outlier, but when the management became aware of it they took care of it completely to my satisfaction. James H Fuller, M.D.
The lady Diana at the front desk was the best it was my 1st time every buying an storage all by myself she made the experience very great for me. The place is very clean. And I made a mistake by locking my unit wrong they call to tell me so I loved that they made sure my stuff was secured. I will be back to this location.
We found ourselves in a bind where the person I had in charge of clearing out the company storage units did not complete the task. Kandi and Diana really worked with us by allowing us an extra time to finish clearing out our storage units at no additional cost. The went above and beyond! Thank you!
6-4-18 Great customer service , thank you Kandi! Always friendly and polite. Fair prices and clean. The manager, Diana is always super helpful and friendly. Convenient location. We rent four units there, seems like they are priced fairly.
I have been with Public storage for many years and the property manager Diana, and today Kandi have been so helpful when ever I have a problem or question. They are always very helpful and kind to all the people that come in. I will be with Public storage forever!!!
Kandi was very helpful and knowledgeable!
Diana was more than professional, courteous, and kind. Move in was easy, the place is nice and clean!
I experienced great service with Kandi at public storage she helped me with the concerns I had and made me feel very satisfied. It is a very welcoming place. I definitely recommend this place.
Diana&kandi. Great customer service
The property manager Diana is awesome. She ensures the place is clean and well up kept. I have never experienced a company where their customer service is premier as hers. I would love to be a part of the team. I spoke with her and she is willing to walk me through the steps to become a team member. I love Public Storage. You guys are #1 in the city. Thank you so much. I would recommend everyone to become a valued customer here!
Excellent service. Kandi was very kind and explained everything step by step. It is a very safe place. I definitely recommend this place.
The staff is amazing, so helpful definitely recommend.
Wao I love ❤️ this location , I go it great deal and tank you guys for the Help Trisha Carla and Micheal 👍.
I recently visited this facility looking for information before my move, Diana was wonderfully helpful and very knowledgeable, I would recommend this facility to any number of my closest friends starting at the basis of the customer service that i recieved
Diana was very timely in her response to my online reservation. Upon arrival, she and her team were very professional and attentive to our needs and satisfaction. Please continue to hire more like Diana and her staff!!
Great service and prices. Manager and staff went above and beyond to welcome us and make sure everything was great.
Definitely a great place to store
How do I know how much I have on a public card
I had a great experience here today Diana and Antonia were very helpful in finding a unit i could store my personal items before i headed out on my military deployment they were both attentive and patience.
These two lovely ladies have made my day also have contribute helping me to wrap all these boxes out of their own Goodwill thank you so much for helping me
Going to this location was a great experience. Exceptional customer service...Thanks Diana...I will recommend to others!
After just relocating to the area and in need of storage, I stumbled across this Public Storage. I have used storage in the past, but Diana made this experience the most memorable. She made me feel like I was talking to a friend and eliminated any stress that comes with moving. Clean facility, awesome customer service and fair prices.
Just relocated from Miami to Cape Coral and DAINA the manager on site was so helpful and met all my needs !!! Definitely would come here again !!!
Just relocated from miami to cape coral Google this place and came in and meet Dania!! When I say the nicest person I met, from giving me the BEST costumer service to the best deals on site !!!! I would recommend this place!!
Great plave to rent a storage locker.wonderful staff.
The manager Diana was excellent, very patient as I am going through so much due to Hurricane Irma. She made sure that I rented the space I needed and was very helpful. The place is clean and easy to access.
I have been a customer since 2013 , I can honestly say since Public Storage took over I am getting much better service. The manager Diana is very understanding, works with me with my acct. Public Storage really demonstrated the respect they have for customer by waiving fees and being flexible with us during these difficult times. Great service great company.
We went for a unit and Diana took care of us. She was quick and friendly very personable. The unit was just what we needed. Very happy with our experience.
Great customer service from Diana. Even though she was clearly busy with another task, when she saw us, she stopped what she was doing to show us around . Not only was she friendly, she was also very knowledgeable and answered all of our questions thoroughly. We only stopped in for rates and thanks to her, we left with keys to our storage unit ! I am very pleased with the service we received . If I could change anything about our visit, it would be Diana's football team. But it could be worse, she could be a Dallas fan!!! Go Pats & Go Diana!!! Thank you!
Diana was friendly and very professional. She cares about good customer service. Thanks for making my moving day easier!
I stopped in to purchase boxes for small move, manager was very helpful . Diana made sure I not only got the boxes I needed but suggested some additional items so that my goods would be safe.
I recently stopped in to inquire about storage and The manager Diana was very helpful and I'm looking forward to renting space in the coming month.
Melissa was a great help. She made the process quick and easy and she was very personable.
I stopped in store to rent the unit I reserved, Diana and Sarah took excellent care of me . DIiana made me feel comfortable and safe. She went above and beyond for me. I would recommend this property to all my friends and family.
The staff and Diana were very courteous and helped me. Got my boxes in a very pleasant manner. Thanks.
Diana was a huge help in setting me up with packing supplies. Great service!
Hailey did an awesome job and helped me get my storage unit
Hailey was an awesome salesperson today! We were looking other places actually and decided to stop in but she changed our minds. We hope this gets the attention of her superiors as she is deserving of a good mention here. It's rare to find such a conscientious young person!
Diana, the young lady at the front desk was so helpful and such a sweet lady. Great service!
The staff at this store were very helpful. All of my storage questions were answered , I am looking forward in doing business with Diana and Hayley.
Excellent place to store your goods!! I only give them 4 stars because the lighting around my unit is not functioning at the time of my move in and it was fairly dark unless I ran to the next isle to trigger the lighting over there. I'll definitely give them the 5 stars they deserve when it is corrected.
Upon being courteously greeted by Front Desk Manager, Kathe Shea, I was taken directly to the storage unit I had previously reserved by phone. I was able to inspect the unit, and it was very clean and exactly as I expected. She left the empty unit open so my husband and movers crew could immediately begin unloading our moving truck. Kathe then worked with me to complete all the paperwork, and purchase a lock. This really helped us because we were paying the movers by the hour, and they didn't have to wait while we did the administrative "stuff." Kathe was awesome!! She mentioned she had only been working there for 3 weeks, so I must say that Public Storage has a great training program and hires very competent people. Way to go, Public Storage!!!
Diana the best of the best thank the Lord for her she went beyond the call of Duty! If all ur employees were a 10th of how Diana is you would have the best customer service company in the U.S.
Facility, spotless. Location, perfection. Diane's customer service, brilliant.
Just wanted to say I've been to a lot of public storage but never one like this one the property manager Diana she's amazirng she help me with the boxes and my storage and all the questions I had extremely professional customer service we need more people like her thank you Diana.
Diana was the sweetest most helpful person I ever meet . She is awesome at her job.If I ever need a storage I will diffently go to her!!
I purchased boxes and Diana, Stephanie, and devra gave me excellent service i will definitely be back to purchase more and will recommend to my friends
We haves rented space in this facility for over a year. We had an opportunity to utilize several services available, storage, boxes, packaging, etc. Diana and Stephanie have always gone above and beyond to assist us every time. Thank you for your professionalism and exceptional service.
Public Storage made it very easy for me to move my stuff in. Tracy (employee who assisted me) was extremely helpful and friendly. She was very thorough on all the charges and details of the contract and facility. I had a fantastic experience.
Trisha explained specials well and was patient.
stopped into this location to get prices. Trisha and Diana were very Pleasant and professional ! Will recommend this place to my friends
Great service, wonderful prices. I recommend it.
I've been a customer since 2011, now that it is public storage. I am very happy with the facility and the property manager Diana.
I stopped in to buy moving supplies to complete my move from Miami to ft myers and the store manager Diana was very knowledgable and assisted me to get exactly what i needed. I would definitely recommend very helpful staff.
Rj had great customer service and was very helpful
the best of help on no notice. ever thing just great
stopped in to see facility and was greeted by a staff full of smiles .spoke with Diana she assured me she had a unit for my needs.nice clean facility staff professional I'd recommend this lication
The staff here are friendly and have a very upbeat attitude. The place is clean and climate controlled.
Place is really nice and clean. Diana gave me great customer service very friendly and made me feel comfortable help me with merchandise I needed for a move highly recommend this place!
I love this place Diana was a great help will definitely rent a unit from here
Diana was an amazing help during our move. I have never stored before and she helped me determine the size unit that I needed as well as how to pack and stack my belongings to keep them safe and make them fit. Highly recommended! Thank you!
A great place! Everyone should go here! Diana, Valerie, and Hector were great! I rented a unit and bought merchandise, and they were an amazing help!
I was looking around for a storage place ... I went to Uncle Bobs and was not happy with their service.I then came to PS and by far no one can beat this Public Storage location. When I got to the store the property manager Diana welcomed me and I felt so at home. Her service was excellent and her knowledge and recommendation was on point...I recommend coming here to anyone looking for a storage place. :)
Great staff! Clean! Would highly recommend!
Came to look at a space here to rent. The property is very clean and presentable. I will come back to rent and buy some boxes as they had a 30% off sale going on.
Stopped in for boxes in this property had an incredible experience just within a few minutes .. the property manager Diana welcomed me and started going through all the great promotion on the boxes . Was extremely happy with the service and the knowledge level at this from the staff . Would definitely recommend it
I became a customer at this facility by default. I was a customer when Public Storage bought out the other company. At first I was disturbed about it because I had had several bad experiences with Public Storage. I did not want any part of being a customer with them. Once I met the new property manager, Diana, I was pleasantly surprised. She is very warm and pleasant. She makes the customers feel important, and . welcome. She is very helpful and problem solves effectively. Under her leadership she created an excellent staff who use her as a role model. They interact with customers the same way. I strongly encourage anyone in the metro Ft. Myers area to come to this facility.
I rented a unit and Diana was wondering from start to finish. I was in and out fast and they had everything I needed to pack my stuff.
I needed some supplies for a move and Diana was extremely helpful in getting me everything I needed to pack and protect all my belongings.
Diana was very friendly and helpful. Getting the unit was a breeze. Facility is nice, clean and quiet.
Stopped by store to purchase some boxes for the holidays, Diana and the staff were very helpful in getting me exactly what I needed . The prices were fair and the service was excellent . I would definitely recommend.
I always have a great experience when I go there to get into my unit. Diana is always so happy and helpful with anything I need. Brandie is also very nice and helpful. I hope you have such Great Management at all your other locations. Thanks for being a great place to keep all my very important and personal things. My whole life is in my unit after selling my home. Thanks again to Diana...
I have been with this storage facility for some time now and have always been privy to the utmost costumer service provided by Diana! She is extremely personable and is always helpful with providing the correct answer the first time around. I now have a second unit and I continue to receive great rates and service. I highly recommend this storage facility location!!! Thank you Diana!
greatest storage I been to Diana and brandy made things so easy for me and saved me so much hassle I will be renting with them every time.
Just moved from Pennsylvania 3 months ago and we are staying with a friend. Started collecting furniture and knock knacks for our own future home and I did some research with some ideas in mind (location, ratings, climate controlled storage, friendliness and or premises security). What I found was AMAZING. THE STAFF IS GREAT AND THE RATES ARE UNBEATABLE. I could not think of a negative thing to say. Diana was amazing to work with.....friendly and customer oriented.
My experience there was one of the best ever!!! When you actually have employees who are attentive to your needs its FANTASTIC!!!!! I highly recommend this Public Storage to anyone who wants to be not only treated well but given exactly what you're looking for at a public storage.
I stopped in to look at s unit, kellie was helpful and showed me a unit. I came back the next day and diana and kellie were very helpful and met my storage needs. Would recommend them to everyone needing to store their property. -Hector P.
First thing first, I want to say that the Property Manager, Diana, was a ray of sunshine in the moving proses. As soon as I walked in the door she treated me and my friends as we were the only people there. She was so energetic and enthusiastic about storage, that she made me feel at home and at ease knowing my property was in safe hands. Not only did she answer ALL my questions, she also showed me around, making sure everything I could possibly need I had. I am 100% sure I will be satisfied with my stay and everything at PublicStorage!! GO SEE HER FOR ALL YOUR STORAGE NEEDS 2235 Colonial Blvd Fort Myers Fl. You won't be disappointed!
The customer service at this location was the best I have experienced at any organization involved with this re-location that I am doing to Ft Myers, Florida. The patience, tolerance to my undecided mind and the assistance in making this location my choice to store my belongings was greatly appreciated. Not the mention the friendliness of staff member Diana, I swore I was dealing with my sister in making the choice. I highly recommend this location of Public Storage to anyone seeking a storage unit of high class and quality with friendly personalities and with the customer happiness at the fore front of their daily operation.
Diana was the best. She was so helpful. I would recommend this storage facility to anyone. Wouldn't use anyone else.