Public Storage Self-Storage Units at 6801 Cortez Road W, Bradenton, FL

I hate this place. Update 09/23 I still hate this place.

Went to place my storage bill

Don was such a nice guy to work with! Thank you for your patience in explaining the process to me! Don gave me all of the knowledge I needed, gave me a card with my storage passcode written on it, and he went out of his way to get up and show me on the map where I needed to go. This nice man uses a cane and he still got up from his seat to make sure that I was comfortable with where I was going. Public Storage is lucky to have him. I really hope he is getting paid well. He gives his best and he certainly deserves that back. Thank you Don!

Fui de acompañante y me agrado el trato de la sra. Cristina , muy jovial, atenta y con ánimo de otorgar un buen servicio, felicidades y sigan adelante.

Just got my rental today. Don was friendly, professional, helpful, and patient. All very much appreciated since moving and storing can be very stressful, especially in the heat of August. Don made sure I understood all my storage options so I could make the best decisions for my needs. Everything went smoothly.

Joanna, was very helpful with our checking in. It was much appreciated. Thank you

Zogisle was amazing! The absolute best customer service! Because let’s face it nobody likes to move!!! Thank you again Zogisle!!!

Very displeased and disappointed! Manager will not call back to clear up situation of being over charged. Don cancelled the wrong transaction and I was charged more because of his mistake. He refused to correct and I have left several messages for the manager and no calls back received. I would not recommend this place. I would give a negative 5 for this place.

Great experience

Nice facility, Zogisle was really helpful and pleasant.

Zogisle was amazing!!! Extremely helpful!!!!

Public storage is such a rip off. They attempt numerous times to take automatic payments a week before the due date. Be cautious of late payments. A lien and threat to sell your belongings only a few days after a late payment. They cut your lock immediately after missing a payment then charge $25 for a new lock. $150 to remove lien fee and administration costs. You pay for insurance whether you have it or not. Such a hassle to get it refunded. DO NOT USE PUBLIC STORAGE!!!!

Christine the Property Manager is Amazing! She helped us upgrade our unit so easily! We appreciate her help and can’t wait to use our new unit!!

Had a great experience moving into a unit. Was helped by Missy who was very knowledgeable, showed us a few options to accommodate my needs, and overall provided really exceptional customer service. Highly recommend.

3/5 stars because I've been this storage's member for almost 3 years, the staff is helpful sometimes, I had a outside 5x5 and all my belongings got wet because of a roof leak and even tho I got storage insurance they have scamming loop holes like if u don't have receipts they won't reimburse you for the items being stored... so i switched to an inside a/c unit and haven't had problems ever since other than that. It's very secure because the gates are available only 6am to 9pm . Just not that liable when it comes down to insurance because they use a third party, and they're not very convenient to use if something were to happen to your stored belongings.

Our experience at Public Storage in Bradenton was great! Janice helped us and was very considerate, and friendly. We like how clean the facility is! I feel safe storing belongings there.

One of the friendliest store I've encountered not to mention how clean the property is. You can definitely tell the employees care about their job and their customers.

My experience with Christine was phenomenal. Over the phone she explained in detail how to transfer units and transfer my prepaid balance to a new unit with ease and courtesy. Christine was friendly and very informative throughout the process even explaining my other option and saving me money. I highly recommend this Public Storage to anyone in the west bradenton area. And if you can ask for Christine!

We rented a unit this week with the help of Christine the property manager. We were unsure of the size we needed so she showed us different units to make the decision easy. The whole process was quick, efficient, and easy!

As I was ending my storage unit reservation, Christine was EXTRA helpful. She helped me with all of my needs in every way and made me feel like Public Storage really cares about its customers. Christine was AWESOME and if I ever need a storage unit again, I'll go right back to her. Don was great and helped us in every way to have a smooth transition into a new storage unit. On top of that he had a personality and kept the process a fun time!

Great experience renting here. Christine is a pleasure! She helped us save and gave us the best service. Highly recommend!

Christin is awesome ! She is always so nice & helpful !

Don made our transfer of units super easy and fast :)

Christine was wonderful to work with. She went the extra mile and helped me with every aspect of my transition. Christine is very knowledgeable and personable. She stands out as a professional who enjoys helping others and finding innovative solutions. Thank you, Christine! Dori S.

Coming down for the winter and having mechanical problems on our way to Bradenton, we looked at different places to rent a storage and none had the welcoming as this beautiful personality Christine. The cleanest storage we ever seen. Christine showed us what was available for our needs. She's very professional, sincere, honest and extremely joyful. Thanks Christine for your precious time and listening to our needs. Your availability and follow ups are no comparison. Ever company or employer should and must have an employee who cares about her job and her customers like Christine does. Bravo !

We recently rented a storage facility at 6801 Cortez Rd West in Bradenton FL. Christine serviced us and she was amazing! She answered all of our questions without hesitation. Once we finished up the contract and received our unit number, Christine followed us to the unit to be sure we got in okay and that we were satisfied with the size. Christine was an absolute joy to work with and she was a breath of fresh air! We will recommend her and Public Storage to everyone we know! Thanks Christine!

Christine and Don were very patient and helpful with my storage unit rental. Both Christine and Don are very professional; friendly.

I rent a storage of 10 for 10, but I need one of 10 for 20. How can I make the change in the account? Thank you

Christine is so helpful very profesional and great customer service highly recommend !!

Christine helped me she was very professional and friendly, fast service ( I was on my lunch break).

I was assisted by Christine and she was wonderful!!!! She really made the process quite easy and enjoyable. Thank you Christine!!

Short and Sweet. Christine is by far the very BEST to deal with. Efficient, kind professional AND huge problem solver Made the move in amazingly smooth! Thank you Christine and Public Storage!!

Christine is the best property manager ever .she is the best.

Christine the property manager is the best.i did my rental with her and she is awesome.the property stays clean.and she loves all her customers as if we was family.christine you rock.

I have been here 3yrs...Christine made my move oht experience very pleasant and easy...Shesa great employee 👏

Christine was awesome!!! I came I to take a look at a unit and she answered all my questions and help me make my decision on using public storage for my storage needs. Thanks again Christine

I wanna thank Christine the property manager for all she does for all her customers.she is the best.the property stays clean. and customer welcomed.her personality is everything and she makes public storage really stand out with her knowledge and warming embrace.thank you Christine for all you do.

Tabatha was very professional and very helpful. Will recommend these guys to everybody.

The property manager, Christine is amazing! She is very very helpful, professional, and definitely meets the needs of the customers! She is a huge asset to Public Storage. She is ALWAYS friendly, cheerful and such a delight to work with to get problems solved. We love you Christine! Thank you for being there!

Christine was amazing

This is a great place to store your belongings. Clean, convenient and easy. Christine is extremely friendly and helpful. I really appreciate how she made the process so pleasant and smooth. I highly recommend this place!!!

me and my mom have been storing at this facility for 3 years now and every time I come the property is always clean and christine the property manger is always a big help.you guys have a hard working woman on y’all team that knows how to treat all her customers.Christine you rock.

Very quick and very professional. And Christine the property manager is so helpful. She is definitely an asset to the company.

Needed a storage unit to help with a family emergency and Christine went above and beyond in helping me and my family out and getting us situated. Highly recommend her and this facility.

Very good location. Christine is great, she helped with getting our unit and has done a wonderful job helping us coordinating our move into Public Storage. Christine went out of her way to make sure we we’re happy with our units!

The manager at this location (Don Farr) was absolutely great to work with. He answered all my questions right away and was very helpful.

christine and don are the best.i currently have a space here and i absolutely love it.the place is always clean and the add on with the renovation is making this public storage really stand out.im loving it.

After an exhausting search, I found Don at a location near my future home. He went over and beyond to help me feel comfortable and secure storing my items. Great service thanks Don!

This is the third time this location has flooded. Now I am being ask to come and look at the items in the unit. The building was never repaired from the last flood BUT they raise the price by 25.00 dollars. NO GOOD SERVICE. I used this location for 4 years. The problem is the gutters and leave not being removed. This was the problem 3 years ago. Today they just called to tell me the building flooded again. My rate is $256.00 and with one (1) inch of rain this is the fourth time for water in my unit. If you need a storage unit STAY AWAY FROM THIS COMPANY. Today is May 07, 2022. Some of this was written a year ago. 6801 Cortez road west Bradenton fl 34209

Always is clean the staff is super friendly and the property manager has worked with me every step of the way. He really cares about keeping decent renters as he will go to bat for you the best he can with corporate. My only issue is the way corporate raises the rent with out any warning So mike the property manager has to deal with unhappy renters. Other than that small issue I would definitely rent from them again an also will recommend them to any of my friends

Customer service was excellent

Came to get a unit.and Christine was not only super friendly but she made me laugh and that on top of being super informative made my visit!! Thank u for having such a great manager/person

Christine was wonderful.did my rental with her and got the perfect size.very wonderful experience.

My Rental Experience Was Very Quick And Easy !! Mike Was Very Helpful And Answered All My Questions That I Had.

Ms. Christine was awesome 👏 👏 . Very nice excellent customer service, had a few laughs and she was very understanding especially with these hard times we are all going through 👌 I recommend this public storage to everyone.

Thank you Christine for all you help. She is so helpful and very knowledgeable.

Christine was so helpful! She helped us find the right unit for our needs. She is friendly , professional and a pleasure to work with. Thanks Christine!

Christine was fantastic! Very helpful and knowledgeable! Thank you!!

Public storage at 6810 cortez rd W Bradenton. There was a small rent increase that we weren’t happy about it. I called in and complained to Christine. Let me tell you this!: She’s amazing!! In less than 5 minutes she took care of it! THANK YOU SO MUCH for the speedy response first of all and taking care of this matter

I would like to share and give a shout out to Mike that works at the Bradenton location 920 Cortez road he was so amazing on Wednesday I was in a pinch and needed to get a bigger unit and he did not take his lunch and he waited for me to get there to change the unit and he was so amazing and he went above and beyond to help us out and thank you for that..

Best storage place in world, super clean and great help and can't beat the prices .

Christine is the best at being a property manager.she has always been there for my needs

christine was very helpful.and i was pleased with the experience.thank you for all you do.

Christine is wonderful! Helped me with my vacate. Super friendly! Will definitely recommend!

Christine the new property manager is the best person in the world.she is very honest and straight forward.her personailty is the most.she is very professional and i really recommend her whenever you need storage.i will be storing with her come june.thank you for everything christine you are the best.

Don was very helpful today. Thank you, we appreciate all his efforts!

I have always had a positive experience at this location, but recently I had a very difficult, last minute move. Don went above and beyond to make sure that I was able to secure a larger unit, even if what I needed was not available at this location. Everything worked out and the transition was seamless. Don helped make a difficult move a lot less stressful. He was knowledgeable, patient and understanding. I highly recommend this Public Storage location. Thanks again, Don!

Best experience with Joanna and Christine. Fast and easy! Thank you

Would give it a zero if possible...Made a reservation for a 20x20 unit online....confirmed by phone...went there in person within the hour and they said they had just rented the unit out to someone who had a reservation for a diff unit but didn't want it...this is no way to run a business..Very Disappointed in their policy...reservations evidentally mean NOTHING

Christine is a great, funny and awesome person.. she is customer friendly and is very helpful

Don provided great service

What can I say? It's storage. You put things away here. Haven't had any problems. The climate controlled storage is kept at a decent temperature. No complaints. Update: one of the biggest negatives is how they like to continually raise your rate every year. I started at around $30 for my unit and ended my stint at nearly $70 in less than 3 years. They tried to raise my rate to $93 but I complained and it was held at $70. I recommend asking lots of questions and comparing other self storage places in the area before committing.

Did my rental with Christine the manager and she was the best.very helpful and friendly.she is the best.

Don was very friendly and helpful. Overall, staff was great!

This is an absolute great storage place. They are easy to work with and help you get exactly what you need. I have been using them for a few years and have no problems. Great place! Highly recommended!

Thank you Christine Clark for being very compassionate!!!!!

AMAZING!! Thank you to Johanna, Christine and Mike!!! I cannot thank you all enough for your help - you listened to my needs and made moving in so easy!! 😁💯

Christine the Manager was very friendly and very helpful. We decided to rent a unit there because I know she would be there to help us if we had any problems.

I needed a small storage and they had one available and I moved in that day. Place is clean and secure. Joanna is especially helpful and pleasant to deal with. I would definitely recommend this storage facility.

Got a call from Joanna today…she called to say she had gotten an approval to lower my rent! What a great surprise!!! I have had nothing but great experiences with this company. I highly recommend the storage on Cortez at 67th st. You will not be disappointed!!!! I have rented my unit for 4 years now and I wouldn’t consider anyone else!!!!!

Christine took good care of us. She made adjustments for us when we realized the unit we rented wasn’t going to be big enough. I would highly recommend using Public Storage on Cortez Road in Bradenton!

Christine is absolutely amazing!!!!!!!! She's a keeper. Rita defalco

This Public storage location is amazing! After a horrible experience at a competitor, we had such friendly and professional service from Christine as well as the other manager (her name escapes me now) that we decided to switch to 2 units here. The bathroom and facility are ALWAYS clean and they have a passcode and gate that make you feel extra secure in leaving your items. The managers made sure we were happy with our service and even called to check on us. We have a lot going on while moving from out of state with a disabled mom and toddlers. These ladies made us feel welcome and supported. We were treated like people and not just a number. We live in another town with other storage options available and choose to remain here because of their smiling faces and great customer service! We would 100% recommend to anyone looking for storage in the Bradenton area!

Great place. Christine was patient, very helpful and answered all my question and concerns. Definitely recommend!

Christine was so helpful. She made this part of our move so easy! Thank you Public Storage!

The manager, Ron was the absolute best!!! I can't say enough good things about him! Very professional, courteous, yet very personable. He went out of his way to help my husband and me

Joanna & Christine were great! Wonderful, friendly service. Recommend Public Storage and this location.

So these peps are very helpful in every way possible the Hold a professional standard that's second to none just ask me I love the place

well first i want to say good morning and happy sunday well about the public storage on cortez rd love it it's clean and easy to get to it's convenient fo us and we are happy with the server and most of all the manager mrs.christine she is wonderful person she took good care of us and treated ue very nice her spirits was awsome she's is vey friendly and kind she's the best and her explaning us the rules and detail about the storage and area was awsome so i give her 5 star have a blessing day happy sunday

We have been a customer for 9+ years with this storage facility (now under the ownership of Public Storage). We finally decided to close out the storage unit and drove 1215 miles to realize that we had a keyed and not a combination lock. Christine was very helpful and provided a few options for locksmiths who saved the day. She was courteous and extremely helpful throughout the whole process and even helped eased the tension. We were happy and grateful for her excellent customer service. Thank you Christine!

Joanna was more than helpful with our move! She went above and beyond to accommodate when we thought we may need an additional unit. Great service. Highly recommend!

Amazing service and Joanna is the best ever.

Joanna made renting my unit while I was out of state a very good experience. She did everything she could to make it easy for me.

Joanna the manager was very helpful and assisted me in lowering my monthly unit rental. i have been a customer for 4 years. great service

Christine was so great to work with! Kind, professional and super helpful.

CHRISTINE, the relief manager, was an absolute delight to be served by. Not only is her demeanor warm and welcoming, she goes above and beyond to make the experience enjoyable and fun. Even though it wasn't her normal location, she still gave fluid and solid service. She is exceptionally kind and made sure that all my needs were met, even the ones I didn't know I had. Christine made everything so quick and easy while brightening up my day. She is an shining example of great customer service and an overall lovely human being.

Joanna and Christine Great customer service. Friendly, Knowlegrable, Patience, & Kind.

Great location and staff. Joanna Mazuc was a great help. cleanest establishment I’ve ever been too

Joanna the manager at the location was the best with her knowledge and even went out of her way to show me a space even tho I wasn't ready to rent today. She explained this rental by phone and how a app they have to access the properties from your phone. When I'm ready for a space I know where to do and see i just want to thank you again Joanna!

i cant remember the new managers name ,i think joan or ann, but she was great with my account , update with information change was painless and easy. she always smiles and says hi even when she is helping out other customers. keep up the great work girl!

The property is always clean and well maintained when I come. The staff are nice and helpful, and the rental process is easy. Joanna has the best customer service, she's super friendly, and made the process effortless. Thank you so much!

Joanna was great in helping us to secure our storage area. She was clear in her communication with us, answered our questions with patience and understanding. The storage space is clean, very secure and easy to get to. Thank you for a great first impression of Bradenton, Florida. 🌴😍

Joanna was terrific. She listened to my concerns and needs for storage and availability. Thanks!

Save your money, go some place else! Terrible customer service! They lost/stole my personal objects and refused to check the tapes and help me recover them. Already opened an investigation and insurance claim, will be opening a lawsuit as their insurance company has denied me any help. The site manager who works there “Jennifer” is a complicit thief HER regional manger “DOW” also fed me a lie to get me to get off the phone This location may have once been good but as of APRIL 11 2011, it has gone downhill, PLEASE AVOID THIS TERRIBLE COMPANY

Joanna, went above, beyond, explained, and answered all our questions and concerns!!! Great customer service with a great smile. She helped us and also was able to help another customer all at the same time all with a great attitude and smile!

Had only a few minutes to find a storage unit ..my sales associate was so helpful and efficient. I'd highly recommend this place....Good job girlfriend😘😘

Ron was very helpful in getting a storage unit set up for me. Computer problems that day made it a real challenge but Ron was able to finish the process.

Thank you for all your help Ron!

johanna at the store on Cortez Road made my whole experience easy right from the start. She always has an answer to whatever questions you have. She also has called me to let me know when smaller units have come available. I would definately use this facility again in the need every comes up again.

The office staff, Joanna and Dow, are amazing! They are super accommodating and try to help out at every opportunity. The facility is always kept clean and everything is always in good working condition whenever I visit my unit there. I have used a few other storage facilities in the past, but none as great as Public Storage on Cortez Rd. If I could give them 10 stars, I definitely would!

Good service, friendly people!!

Love this storage place. Convenient, immaculate facility and perfect temperature control. Excellent pricing. Johanna, office manager, is efficient, personable and a pleasure to deal with, always pleasant!

Very friendly. Spacious rentals available.

I lost the keys to my storage unit. Joanna ( store manager) and Tara ( manager?) were able to cut off the lock and get me a new one. I am so grateful for all their help. They were friendly and professional. Thanks again for all your help.

Joanna was so compassionate, professional, thorough,polite and understanding.I was evicted cause of covid and I got new job a month ago and I've been saving for apartment I'm so grateful for joanna and public storage ❤️❣️

Joanna was very helpful with our storage questions. She was articulate and professional throughout our discussion. Thanks for the great service!

Nice facility, always well kept and clean. Joann the manager is extremely helpful and provides great customer service. She has called me personally a few times, always with the customer's best interest in mind. I highly recommend this location!

Extremely friendly and informative staff ready to be of assistance. The property was nice and clean. Of the Public storage facilities I have used over the years I must say this is the nicest yet.

Awesome experience!! Joanna was great and helped me get the best deal and unit I needed. Quick and easy! Skip to late December, just adding that once again life throws a curve ball and Joanna was right ready to help me out!!! Great experience always, thanks again Joanna!🙂

I couldn't be happier with the service and support I have received from the folks at Public Storage. Joanna has been super helpful, always courteous and incredibly accommodating. I highly recommend this fabulous, secure location and fantastic team!

Joanna was great! Helpful suggestions.

Renters beware... I rented a small unit to hold some larger things during a move. Since this is Florida, in addition to the security of the location, I also inquired about pest control and was told all measures were taken to keep my items safe. Everything was packed appropriately. Most items were in plastic Rubbermaid bins and taped boxes (top and bottom). Even my dressers were wrapped with plastic wrap to seal the drawers. Fast forward to yesterday when I went to remove my things- AND HAD TO LEAVE HALF OF THEM BEHIND BECAUSE OF A ROACH INFESTISTATION. I cannot even begin to explain how utterly disgusting AND devastating this was. I could barely stomach taking pictures and videos with the amount of bugs running around. Most ran to a corner that had a small opening that led to the adjoining unit. The items we removed before finding the bugs were the only items the moving company would allow on to their truck. And we were lucky they even allowed us that much. But we already knew that under the boxes and tape that they were probably just as bad. We immediately notified the front office employee of the situation, who conveniently was on the phone with her manager. They presented me with a form to sign that would allow me to abandon the items left in the unit for disposal. That's it. Too bad, so sad- but thanks for your business over the last year that would turn out to be just a giant waste of money since everything would inevitably be ruined anyways. As for the things we were able to load, they're currently sitting outside under a tent getting bombed. And we'll just have to pray it doesn't rain for the next few days. Because a quick search of the items proved right- there were live bugs and eggs in everything. Simply put, I regret the day I ever trusted your site with my possessions. That decision not only cost me the things that I'll never, ever be able to replace, but also thousands in dollars for the things that I can. But as for now, I have no clothes, no bed.... Nothing but a stack of increasing bills that all stem from my poor decision to store my items with you. Fortunately I had insurance on the unit, but I don't expect much from it. So that too will turn out to be another giant waste of money and false security.

Mike was very helpful and got me set up with my unit courteously and quickly. Very satisfied with my experience.

Joanna is a great representative for the company. She is very professional and dedicated worker. I will continue to do business with this company due to her hard work & loyalty. James Wiseman

I have been a customer of this location since 2017 but I have to say that today's customer experience was be far the best! I was planning to move to another location but the new manager JOANNA changed my mind! We will be loyal long term customers because of her!

Great experience, awesome staff especially Grace!!

Great service, Mike was helpful and knew what was needed.

Do you need to notify Public Storage one month in advance to cancel a rental unit?

I am a happy and satisfied customer. I have had phone contact with Joanna regarding updating my auto pay information. She was pleasant, very helpful and patient and also promptly returned phone calls. Surprised too that as a long term customer, she was able to get my monthly rate lowered without my asking. Wonderful customer service!!

Renting from this Public Storage was a very smooth process. The security, ease of operation and cleanliness gave our transition peace of mind. Great job, Joanna!

Excellent customer service, onsite manager is very helpful

Joanna was extremely helpful when I needed a storage unit for short term. Very clean storage units and very clean property . A pleasure to store my property in a perfect place knowing it is clean and climate controlled during this heat of summer. Thanks for everything!😉

No problem storage easy automatic payments.

I meet a very nice lady there today named Wendy she took care of all of my needs and was very very professional. She was a joy to work with you need more people like her she was very nice personable and knows her job very very well. I will be recommending this storage unit just because the treatment that she gave me.in this day and age it is very very refreshing to come across such a nice person thank you very much for hiring her.

Had a great experience with Joanna she was very friendly and helped me get the right size unit and items I needed

6801 Cortez Road Store 25948 From 2 out of 5 stars to 5 out of 5!! Joanna changes my opinion to positive! I've only been renting for a few months. My initial visit and one follow up visit did not go so well. The only thing that kept my business here (upto this point) was the location. With the first two times in the office being what they were. Not great. I didnt expect much different coming in today. (5-8-2020) Joanna blew all expectation out of the water with her friendly, knowledgeable, professional, get it attitude. She went above and beyond in every issue and question I had. Took the time to listen, respond, and immediately solved said issues. If someone asked me before today about a good storage place, I wouldnt have an answer. Now I will recommend seeing Joanna with Public Storage everytime.

This place is disgusting do not put your stuff here almost half of my stuff was ruined between termites, roaches an rats. Stuff I cant replace so if your trying to keep your belongings. DO NOT store them here.

great service and friendly workers

Isabella helped me with my rental of 3x4x4 Storage unit. Great price & great service

Isabelle and Wendy are superstars. They execute their roles with precision. Analyzed my problem of needed space and quickly directed me to the proper size and allocated space I plan on having all together. If I lose my number to access the gate, I am recognized as a paid member and am kindly redistributed my number. There was no hesitation, no scalding remarks of memorization needed next time. I appreciate these acts of kindness, it helps me forget the negativity we all might go through daily. I have tried other storage facilities in the past. They were not satisfying and quit my dealings with them all together. If the energy ain't right in the spaces you enter then that effects the outcome of your day. I believe in my experience renting space from PUBLIC STORAGE so far for 2 months has been blissful. I sincerly have no complaints. Thank you Isabelle and Wendy for transmuting the true morals and chivalry of PUBLIC STORAGE.

Isabella was so helpful in helping me find the perfect space to fit all my storage needs! I would recommend anyone who comes to public storage to ask for isabella!

Krystal was by far has been one of the most amazing assistant that has helped me through so much without a doubt she is a amazing that takes her time to help you with all your needs every time I come I specifically look for her because I know she will give me her hundred and 110%.. professionally and friendly as well very kind-hearted. If I can get more than five stars I would give her a 20.

One of the cleanest storage places I’ve seen! Well maintained and presentable. Kudos to Krystal and the staff for always making the place inviting. Really. The entrance is more inviting then driving into some restaurants! Still have nothing but good stuff to say here! Saw the manager on the property and had a nice chat the other day.

Krystal and Brandy were absolutely helpful, professional and friendly. Helping us with the details. Thank you so much.

The property is very well maintained, Krystal and Robert were a pleasure and fully answered all my questions.

Awesome customer service and very clean! I would recommend this storage unit to everyone!!!

I’m new to town and Krystal was amazing. Just got outta an apartment and they were so awesome with helping me find a good size. She’s really awesome and super helpful!!!!

Friendly service and excellent rates! Richard and Krystal do a great job here.

Great & fast customer service

Becky was awesome great personality hate to see her go

Awesome service, Becky was super helpful, and very nice!

Michael was helpful, professional and, above all, pleasant to work with. A thoroughly enjoyable experience.

Becky was awesome in helping me get my bill and new lock done. She was very knowledgeable and helpful

Becky was so helpful. Place was very clean.

Becky was extremely nice and helpful and very humerus in a very good way

boat storage - capability, availability, year round resident of Bradenton

Krystal was very helpful. She explained every detail. She also explained all of my options. The whole experience was positive. I would highly recommend this place.

Krystal was very polite and professional...made the experience very easy...

This public storage is great. The units are clean and the run well. The staff Emma and Krystal are prompt and courteous and they will work with you.!! I’d recommend coming to this location!!!!

Great location, fair price.

Emma was absolutely amazing. Extremely knowledgeable and Professional.

First time working with a storage facility. EMMA was fantastic!! She took her time with us and explained everything so clearly. Very knowledgeable and very professional! EMMA was excellent! Thank you!

Great customer service, Emma and the rest of the staff are nice, kind, knowledgeable professional and accommodating. The place was clean and safe to keep my valuable items. Highly recommended. Will definitely use this storage place the next time I need it.

Have been with public storage for a few years now. The original public storage that we started out with didn't have climate controlled units so we transferred to this one and we are so glad we did. Krystal was amazing. Everything was quick easy painless the property and units are very clean just all-around great experience. We will be using this public storage for a long long time

Emma and Krystal were super helpful thanks for making my moving easy

Great service on our rental. Service was quick and very helpful. Thanks Emma for everything.

Needs to be updated ( old and dirty). Paying the same for a climate controlled room now. Good place to land for a month or two but nothing longer.

I've rented here before and I've always had a great experience. The manager Krystal is friendly and professional and she always tries to find you the best deal. She helped me out in a pinch the last time I needed a space and I was happy that she was still here when I needed a space again. This location is the best in Bradenton which is why I always choose to come back when I need a storage unit.

Went to public storage, found a great space at a great price. Emma was great and helped me a bunch! Would recommend to anyone!

Everything about renting a storage space here could not have been easier. It took all of 10 minutes on the website to find the perfect unit, reserve it, and do all the paperwork. Krystal contacted me shortly after to set up an appointment for our first visit to show us the ropes. Our appointment was fast and expertly done by Krystal and Emma, who described procedures in perfect detail. We deposited our belongings without a hitch and we’re on our way very quickly. Best service ever!!

Came in today to make a payment for my mother. Jasmine was so helpful what outstanding customer service! This was my first time visting this location and I was absolutely amazed by how clean the grounds were kept and what outstanding customer service I received!

cleanest public storage i have ever seen.not cheap but what is?

Very very friendly.had 1 small issuse and they jumped on it quickly....love tha girls there👍👍👍👍👍👍

i just want to acknowledge your staff particularly a girl named jasmine. She was really helpful and polite. I recently came in to make another monthly payment and was disappointed when she was not working because i now look forward to seeing her.

Jasmine your the best ❤❤❤❤

Had a good experience with a big help from Jasmine. She's very respectful and great customer service!

Me. Jasmine Bragg is such a lovely young lady . Was a great help

Krystal was a great help with helping me decide which storage unit I should get... she was very polite and had great customer service

It's reasonable, CLEAN and the staff are nice

Jasmine was incredibly helpful and knowledgeable about every question I had. Extremely happy with the service.

Jasmine was great with helping me with my storage needs! 5 stars 👍🏽

Mike and Krystal were very helpful in getting me my storage unit. Very pleasant personalities and made it easy to understand everything. Thanks you guys for your help!

I had a situation with a homeless Vet who needed a storage unit ASAP! Krystal stayed past her lunch to facilitate us within Within 30 minutes we were done start to finish.

Very friendly service and Jasmine was very helpful every step of the way!

Friendly staff. Clean grounds. Wish they were 24/7 access to help with FL heat but that is my ONLY issue. Customer service is excellent.

Jasmine and crystal help me with all my needs and I highly recommend this storage facility

Bad costumer service, front desk girl is disrespectful and unprofessional.

i just stopped in you make a payment for a different facility, krystal and jasmine where very helpful.

Krystal is amazing. She is so helpful and friendly. I would absolutely recommend this storage.

Great place. Krystal was a huge help.

Very friendly staff always there when you need them ....

Jasmine was very helpful! She went out her way for me and made sure I ended up with the right size storage and at the greatest price! I had went in to make a payment and it’s just always great customer service every time I come in! She’s very nice and friendly and I would recommend anybody to go to this location.

THE PUBLIC STORAGE WORKER WAS GREAT SHE WAS VERY HELPFUL AND EVERY WAY I WILL ALWAYS GIVE THEM MY BUSSINESS AND THE REST OF THIER STAFF WAS GREAT LOVE THEM

Five star service at its finest 👍🏼👍🏼👍🏼👍🏼

I have a unit at this location and I would recommend this location to any one looking to store. The location is clean and well kept. The security is great, too. The manager Krystal is always willing to help with a smile on her face.

Jovan was knowledgeable, friendly and courteous. Highly recommend this facility!

I was looking around the area for a cheap storage unit for my decorations and few extra items I just don't want sitting around at the house anymore. Michelle was so AMAZING , she was such a great help and was able to assist me(upsale) to the unit that would best fit my belongings that was still in the criteria I required ( climate controlled). Such great customer service at this location and I would recommed to anyone!

Krystal was so helpful and friendly. Best prices this side of Cortez Rd.

I had a very pleasant experience at your business and your employee Jasmine was very helpful and friendly I will tell anyone that is looking for a storage facility that this location is fantastic

Krystal has gone above and beyond to help us out in a hectic situation. I appreciated how calm and in control she was when I was all over the place. She went out if her way to find something that would work for us and still be in our budget. I cannot thank her enough.

Very clean,service desk are awesome👍👍👍

THANK YOU JASMIN!! It would have gotten 5 stars, if it were not for the property manager KRYSTAL!!! When i first called and wanted to rent a unit it was 4:20pm in the afternoon and they were to close at 5pm. I could Hear Krystal in the background tell the other associate " well she better make it here in 10 minutes, because we are closing" very rudely. When the day came to move my furniture in, i had an issue that was MY fault. When it came to rectifying the situation, KRYSTAL was giving me trouble, and i would have had to come up with another $80. I asked the store associate jasmin to call the district manager. When jasmin spoke to him, he was very understanding and accomidating. When you move to a new place the last thing you want to hear is someone telling you, you have to spend MORE money. I understand that there are rules in place, but the KRYSTAL needs a training course on customer service and how to be understanding/accommodating to certain situations that arise! While my movers were moving my things in, I could hear another customer tell jasmin that Krystal had given her a hard time as well. Thank you again jasmin for your understanding.

What hours is someone there for size and prices ?

Staff is nice. Cheapest rent I found. But there are hidden fees they don't disclose on the internet. The storage unit is being renovated so seems to be a bit of a hassle to move in during renovations.

Thank you Brandy for your help my experience with you was great

Very difficult to deal with.

kristal was very knowledgeable and was able to answer every question i had about the rental process clearly and effectively. the property was very clean and well maintained. would definatly recommend this storage facility

Brandy and Alainie were great to work with! Thanks again!

I would definitely recommend this Public Storage over others. Their prices are great and the location is kept clean. The manager Krystal is an absolute gem!

They had the best price in the area and the location is very convenient for us. It's clean and very secure.

Krystal and Matt went above and beyond to make my storage rental experience an exceptional one! Krystal wasted no time explaining the seldom considered nuances of long-term storage, from avoiding humidity damage, to proper storage of furniture using breathable protective coverings, to pest control to security to insurance, she covered it all in an efficient mannner, while Matt went outside to retrieve some additional storage supplies I needed in 95° heat 100% humidity (typical Florida day). After viewing their visual aids showing their different size offerings filled with actual storage items, (which I found very helpful) I selected a 5x10 inside space and left this business feeling a made a very good decision to use Public Storage on Cortez Road, but it's the people inside that make or break a business - not any fancy signs or slogans! The whole process took less than 30 minutes, you can't get a pizza delivered this fast! Thanks Again Krystal and Matt!

Great customer service.

Dana is absolutely an amazing person!!! We need more happy people like herwith a great sense of humor an a great attitude as well!!!

Get customer service prices better than anywhere else.

Great people to work with Crystal and Matt they know their stuff

They go above and beyond. My aunt used this storage for a couple of years and she passed away. Her unit went unpaid and when we went to pay it they said we were not able to pay and get into the unti because it was not ours. We left frustrated. There was just some sentimental things in the locker, nothing of value to other people, anyway we got a call a few days later saying if we filled out some paperwork and sent a copy of the death certificate they would send it to probate then they would wave all charges and we could pick up her stuff for free. This is what happened I faxed the death certificate and some notarized paper work and a few weeks later we were able to pick up my aunt's things with out paying the months of back payments. My family are very grateful for this. I would recommend them. They went above and beyond. Thank you public storage

Definitely one of the worst storage facilities. Not clean, raise prices twice a year, mandatory insurance at a higher rate than other places and not available to go 24/7. Floors were dirty all over.

I haven't seen my furniture in over a year, it was the same way I left it!

If you ever need to store any of your belongings this is a must check out first place! One they'll match their prices online, two they are absolutely amazing. Matt and Krystal are the two too talk to!!!!! They helped me out so much when I was in such a rush to get my things done when I had to move! Both of them are amazing people. Funny, kind and they both knew what they're doing.

Excellant could be a little cheaper! But Excellant

Krystal has great customer service skills and facility is very well maintained, I recommend this place to anyone.

The Two Lady's in this facility are very informative answered questions, I recommend this great hospitality..

Ok

Krystal and Dana were so helpful. I can't thank them enough. I highly recommend this particular Public Storage location.

Undecided. We were recently called and blamed by management for dumping rolls of carpet outside our rental unit. But, Considering we never did such a thing firstly we drive a car where ever did we fit a whole house of carpet waste on our rooftop? Secondly, They can easily see upon viewing security footage it wasn't us! Anyway ... I want to see the video of us doing so on their security camera. Awaiting the outcome of this nonsense ... and then I will do a re-review. 😐 #publicstorage ... Shame on you. You have made these customers... #aggrivated #amused and #insulted

I worked with Krystal to find the right combination of storage for a small nonprofit. She was professional, efficient, knew her stuff, and was able to suggest and finalize the optimum storage choice.

I've used PS before, and i still love it for it's convenience. Met Krystal, and she definitely provided quick, phenomenal service! ✌✌

Outstanding service assistance and explanation over phone and then by appointment with Krystal on site with tour. The notice of insurance needs in advance of appointment would have saved poor Krystal time in that the call affirm insurance was covered under my home policy delayed over 30 minutes the process. Krystal was terrific with that. Benefit to all to acknowledge checking that before coming to save time for all.

Krystal and the team are amazing, courteous, well informed, upfront about pricing and polite. The storage is well maintained and upkept and units a wide array of unit sizes are available.

The prices are quite a bit more than Hide-Away Storage. This location is not very visible from the main road of Cortez. It's located on the south side of Cortez Road. There are some restrictions regarding access times as well as the lock that you must purchase from them in order to keep your storage unit locked with. the facility is clean and easy to navigate. However you are not allowed 24-hour access to your storage unit. The access times I believe are from 6 a.m. in the morning to 10 p.m. at night. The staff was not very knowledgeable when I first signed up which surprise me considering this simplicity of the business itself.

Their policy of making you pay for the whole month regardless of the length of time you’re there is ridiculous. I thought it was strange when I rented the unit that they made everyone’s rent due on the 1st. But assumed since they prorated the first month that they would of course prorate the last month. I didn’t get a chance to drive the hour it took me to get there from work to take my lock off the unit until 12/3 and when I went into the office to tell the guy that was working there that I had taken my lock off the door he told me I had to pay for the whole month. For 3 days??? I was there for 43 days total. They want to charge you for the whole month however, I’m sure if someone came in the next day and rented the same unit they wouldn’t refund the difference.

Above and beyond customer service, Krystal and Matthew we're extremely friendly and helpful. They went out of their way to find us the best deal possible!!

Krystal was very friendly at the onset of our rental with our move across the state we were concerned leaving our items so far away but felt it was safe. After an accounting error of my own (auto pay issue) I was unfortunately told by voice mail that our things had been sold. All of our contact information is correct and current, in fact the message was left on the number krystal said was out of service and despite Florida laws we did not receive an email or mail via the postal service to warn us of the impending sale or auction of all of our personal belongings. Krystal would not speak to my common law wife of 14 years even though she is on our contract and was blurting our facts about updating our totally current contact information. It appears krystal did not do her due diligence in this matter and after checking no public announcement was made either (all Florida laws). Thank you Crystal for giving my wife a chance to speak without rudely cutting her off, next time check your facts before blurting put a whole lot of falsehoods and errors on your end. We can’t put a price on our personal items and our children’s memories we’ve now lost due to your negligence as well as our own poor book keeping but I promise we will see some sort of retribution for this, laws are in place for a reason. I want to add you could have been a little less of a tyrant and actually investigated the matter before rudely cutting my wife off and telling us we had to drive three hours to see you in person with identification to prove we are who we say . We work six days a week so thank you once again for following the law and placing all the blame in corporate. Read the contract next time and make sure you’re not speaking to the person on the phone you claimed they needed to update the information for because it’s been disconnected...because clearly it hadn’t. God Bless!

Just another run of the muck cockroach den.

Convenient location and high-security

Krystal at Cortez Rd Public storage was such a huge help and patience and polite with customers. I am a vendor working for public storages and really appreciated Krystal's help/ kindness. Adam was right along with Krystal on top of the game. Thank you so much!

I want to thank Krystal for her excellent professionalism even in the mist of chaos at their facility. She exhibited excellent mannerism and open the floor for any questions I had. Thank you!

Service is good

A negative experience was quickly turned around. Upper management took the time to go above and beyond to help me and work with me. My husband and I are very appreciative. We have been customers for over 3 years and we plan to continue. Thank you, Tony, for taking the time to not only fix, but for caring about our situation.

Holly is a GREAT employee!!! her customer service was so on point!! I was having a bad day and I was trying to move from a public storage unit that didn't have a smaller unit since I was downsizing and Holly was able to get her District manager to let me move in under the$1.00 rate!!! Sometimes its the little things that make people have a GREAT experience.!! She made my day helped me with my issue!! She was VERY nice and helpful!! Great service at this location. And on top that The manager called me the next week just to check on how my move was and if I need anything to call her VERY nice of them!!!

Great, friendly staff. Facility is easy to access. Prices are great too. Thanks public storage!

Alicia is wonderful thanks for u help 🙂🙂🙂

Alicia & Krystal were so friendly & helpful!!

Even though my goods are stored at different location, I needed moving supplies in a pinch. I went to this location krystal was so kind,even though office was full of people she took time to listen to my needs and get me what I needed. I would recommend this location to everyone .

Needed moving supplies but very limited on cash, Krystal took the time to get me what I needed and saved me money in process.Great manager.great people skills.would highly recommend this place.

I rented a unit from here and Tabitha was very helpful an full of knowledge about the company

I rented a unit from your location . After moving my items from a different location that was aweful. I normally don't write reviews but in this case I had to . The young lady working there was friendly made us feel welcome and ensured us that we would have a great experience with the company . And she was honest we have had no issues and she always remembers us . It nice when employees remember who you are. .that shows they care and our paying attention so thank you tabatha it has for the great experience.

I just wanted to say I rent a unit at this storage facility and the customer service i receive here is absolutely wonderful. i couldn't be happier. Tabatha and Krystal are always on top of everything and always have a smile on their faces. Thank you guys for making things stress free and effortless on my part.

I appreciate your great customer service, also your kindness and understanding.You made it easier on me.Thank you :) Tabatha and Krystal Special Thanks To: Tony "Store Manager" for his one on one phone calls.. Thank you so much...

Excellent customer service Krystal was very informative about all options available.

I meet with Tabatha at this location its was a nice person to make business with. I will recommend this place for the great service.

I chose Public Storage because there is a site near me and I'm so glad I did. The property manager was very friendly and helpful. Krystal took time to show me several sizes of storage and gave me enough information to help me make an informed choice.

Tabatha was very helpful and very professional in helping us with our storage matters.

Krystal is so sweet & knowledgeable! She made my decision & transaction to get a unit very easy & smooth. She has followed up with friendly calls since....true customer service!

My wife and I went to this location because it was closer to our home. We had already went to another location but I'm glad we noticed this one. We went in and we're very impressed with the experience we had with Tabatha, she was very nice knowledgeable.

This place is shady... Trying to cram insurance down your throat when u can clearly waive it at other Public Storages here locally.

Krystal and Tabatha are awesome to work with! I highly recommend going to this storage place when you need a great service. I rented a good space on Monday morning.

I rented a 5x5 storage today at Public Storage on Cortez and am super happy with the service I received and the online price that was offered. Tabatha was extremely helpful, courteous and went out of her way to assist me. Public Storage can be proud to have such a capable young woman working for them. Thank you Tabatha for your great service!

Krystal was very helpful with me today of getting me a storage for a really good price

I would like to take the time out to thank Tabatha and Krystal for their great customer service and consideration. I will would like to say thank you guys!

Krystal and Tab are awesome managers! Great place to rent and buy boxes. Love this place!

Wonderful service, great staff and highly recommended.

Krystal was very helpful.

There units leak and you get water inside plus when you try to get ahold of someone either they are gone and say they will be back at a certain time and they aren't and they don't return phone calls.

Tabatha very friendly very helpful

Great customer service and the price is very reasonable.

efficient friendly staff

Dawn at store 25948 was absolutely amazing. She was so sweet and did everything she could to get us the best unit for the best rate. We were in an emergency situation and it made she made the whole situation a little easier to deal with and to process. I am glad she was there and able to help us.

Nice facility and helpful staff; however, no mention of the need to buy insurance until I was there doing paperwork. It wasn't on the website either. I refused to buy it because the small amount of property I stored isn't worth the lowest amount of insurance which would have cost me more than the storage.