Ileana was professional and down to earth I love how we worked together to get the job done!! She's an awesome person and she needs a raise!! We need more people like ileana in the world today!! 🥰🥰🥳🥳💝
We had to get a unit due to the hurricane Helene and losing our home. Mike was excellent and helped me significantly and quickly. He upgraded my unit and made it seem less and a wonderful experience. Public Storage on Cortez Rd in Bradenton Florida is excellent and Mike is the best!!!
Update: yet AGAIN… another $65 increase with less than a months notice!! In less than one year the price has increased 125/month. There have also been three incidents of homeless sleeping in their units across from ours. They leave trash everyone and their units doors open while they sleep.
Don’t fall for the reasonable prices listed on their website. They’ll agree to that and then a few months in they increase the prices by $60/month with less than 15 days notice. They also only mail you a post card and don’t call, text or email as to why they’re drastically increasing prices. Then, when you call they respond with “yeah, we can do that”
I rented a unit here due to the hurricane I lost my home what was left I put in there. Would go there once a day to get things I needed and because the lady assumed I was homeless wanted to nitpick my husband and I got a 2 day notice had to leave for things I never did! Instead of talking face to face about it she walked passed us and yelled as she walked down the halls about homeless losers. On top of everything the place is very dirty and smells of mildew. The bathroom looks like a brothel condoms and tampons everywhere. This was not the experience I was promised I wouldn't recommend this to anyone
New management! Had minor issue with door which was fixed immediately. Clean and secure.
While this facility is new and clean, the post-Helene move in was a complete s-show. There was only one cart on site, one access and one working elevator and zero personnel on site or answering phones— with dozens of people waiting in line to move in. The bathroom was filthy and not stocked and my access code (via app) did not work. I have yet to receive a return phone call from the property manager.
Do not rent here !!!! They will jack up your rates the longer you rent
I giving a 5 star review and an honorable
Mention of the Gentleman named Don that has assisted me for a year and a half. He deserves the highest marks of customer service and he is an asset to the company. Thank you Don!!
Don is excellent to work with and has outstanding customer service skills!
Ilena was a pleasure with changing over my agreement, payment and answering all my questions. Thank you for making it seamless
Nice indoor facility but I will be looking elsewhere..original monthly fee was 70$ and 1 year later has crept up to 140$.
Dons service was great! Thank you for your help.
Don was very friendly and helpful in getting my unit.
Gregory was super nice and helpfull
Gregory was very helpful and professional.
The gentleman was very helpful when checking me in. They didn’t see rude or inpatient especially being as I got there almost at close.
Don was such a great help and answered all my questions. Had a great experience
Don was great! He answered every question and we had a lot. Thank you Don!
It's a storage place. Not much more to say....
Don was extremely helpful. I was able to move to a bigger space which makes my life easier! It's a pleasure to work with pleasant, knowledgeable people. Thank you Don. Cortez Public Storage is lucky to have you!
Don was friendly, professional, helpful, and patient. He is God sent! Everything went smoothly.
I just got a rental today and Don was a very nice person, professional, helpful and patient.
Don was great! Great customer service!
Amazing service , fast and friendly also
My experience today at Publix storage was effortless. Gregory was prompt and pleasant. Thank you
Don at 6801 Cortez Bradenton!!! He is such a refreshing welcome nowadays. When it comes to exemplary customer service, he’s the guy!!!! Thanks Don 👍👍
What a nice place to rent a storage unit from. Service is friendly and professional.
We bought a storage from a auction and came to empty it. Had tons of fun with our "treasure" and now have great pieces to stage our condo with.
Don was absolutely a gem. He gave us great service and conversation.
Loved everything about the interaction 5 stars all the way
Went to place my storage bill
I hate this place. Update 09/23 I still hate this place.
Don was such a nice guy to work with! Thank you for your patience in explaining the process to me! Don gave me all of the knowledge I needed, gave me a card with my storage passcode written on it, and he went out of his way to get up and show me on the map where I needed to go. This nice man uses a cane and he still got up from his seat to make sure that I was comfortable with where I was going. Public Storage is lucky to have him. I really hope he is getting paid well. He gives his best and he certainly deserves that back. Thank you Don!
Fui de acompañante y me agrado el trato de la sra. Cristina , muy jovial, atenta y con ánimo de otorgar un buen servicio, felicidades y sigan adelante.
Just got my rental today. Don was friendly, professional, helpful, and patient. All very much appreciated since moving and storing can be very stressful, especially in the heat of August. Don made sure I understood all my storage options so I could make the best decisions for my needs. Everything went smoothly.
Joanna, was very helpful with our checking in. It was much appreciated. Thank you
Very displeased and disappointed! Manager will not call back to clear up situation of being over charged. Don cancelled the wrong transaction and I was charged more because of his mistake. He refused to correct and I have left several messages for the manager and no calls back received. I would not recommend this place. I would give a negative 5 for this place.
Zogisle was amazing! The absolute best customer service! Because let’s face it nobody likes to move!!! Thank you again Zogisle!!!
Nice facility, Zogisle was really helpful and pleasant.
Zogisle was amazing!!! Extremely helpful!!!!
Public storage is such a rip off. They attempt numerous times to take automatic payments a week before the due date. Be cautious of late payments. A lien and threat to sell your belongings only a few days after a late payment. They cut your lock immediately after missing a payment then charge $25 for a new lock. $150 to remove lien fee and administration costs. You pay for insurance whether you have it or not. Such a hassle to get it refunded. DO NOT USE PUBLIC STORAGE!!!!
Christine the Property Manager is Amazing! She helped us upgrade our unit so easily! We appreciate her help and can’t wait to use our new unit!!
Had a great experience moving into a unit. Was helped by Missy who was very knowledgeable, showed us a few options to accommodate my needs, and overall provided really exceptional customer service. Highly recommend.
3/5 stars because I've been this storage's member for almost 3 years, the staff is helpful sometimes, I had a outside 5x5 and all my belongings got wet because of a roof leak and even tho I got storage insurance they have scamming loop holes like if u don't have receipts they won't reimburse you for the items being stored... so i switched to an inside a/c unit and haven't had problems ever since other than that. It's very secure because the gates are available only 6am to 9pm . Just not that liable when it comes down to insurance because they use a third party, and they're not very convenient to use if something were to happen to your stored belongings.
Our experience at Public Storage in Bradenton was great! Janice helped us and was very considerate, and friendly. We like how clean the facility is! I feel safe storing belongings there.
One of the friendliest store I've encountered not to mention how clean the property is. You can definitely tell the employees care about their job and their customers.
My experience with Christine was phenomenal. Over the phone she explained in detail how to transfer units and transfer my prepaid balance to a new unit with ease and courtesy. Christine was friendly and very informative throughout the process even explaining my other option and saving me money. I highly recommend this Public Storage to anyone in the west bradenton area. And if you can ask for Christine!
We rented a unit this week with the help of Christine the property manager. We were unsure of the size we needed so she showed us different units to make the decision easy. The whole process was quick, efficient, and easy!
As I was ending my storage unit reservation, Christine was EXTRA helpful. She helped me with all of my needs in every way and made me feel like Public Storage really cares about its customers. Christine was AWESOME and if I ever need a storage unit again, I'll go right back to her.
Don was great and helped us in every way to have a smooth transition into a new storage unit. On top of that he had a personality and kept the process a fun time!
Great experience renting here. Christine is a pleasure! She helped us save and gave us the best service. Highly recommend!
Christin is awesome ! She is always so nice & helpful !
Christine was wonderful to work with. She went the extra mile and helped me with every aspect of my transition. Christine is very knowledgeable and personable. She stands out as a professional who enjoys helping others and finding innovative solutions. Thank you, Christine!
Dori S.
Don made our transfer of units super easy and fast :)
Coming down for the winter and having mechanical problems on our way to Bradenton, we looked at different places to rent a storage and none had the welcoming as this beautiful personality Christine. The cleanest storage we ever seen. Christine showed us what was available for our needs. She's very professional, sincere, honest and extremely joyful. Thanks Christine for your precious time and listening to our needs. Your availability and follow ups are no comparison. Ever company or employer should and must have an employee who cares about her job and her customers like Christine does. Bravo !
We recently rented a storage facility at 6801 Cortez Rd West in Bradenton FL. Christine serviced us and she was amazing! She answered all of our questions without hesitation. Once we finished up the contract and received our unit number, Christine followed us to the unit to be sure we got in okay and that we were satisfied with the size. Christine was an absolute joy to work with and she was a breath of fresh air! We will recommend her and Public Storage to everyone we know! Thanks Christine!
Christine and Don were very patient and helpful with my storage unit rental.
Both Christine and Don are very professional; friendly.
Christine helped me she was very professional and friendly, fast service ( I was on my lunch break).
Christine is so helpful very profesional and great customer service highly recommend !!
I was assisted by Christine and she was wonderful!!!! She really made the process quite easy and enjoyable. Thank you Christine!!
I have been here 3yrs...Christine made my move oht experience very pleasant and easy...Shesa great employee 👏
Christine the property manager is the best.i did my rental with her and she is awesome.the property stays clean.and she loves all her customers as if we was family.christine you rock.
Christine is the best property manager ever .she is the best.
Short and Sweet. Christine is by far the very BEST to deal with. Efficient, kind professional AND huge problem solver
Made the move in amazingly smooth! Thank you Christine and Public Storage!!
Christine was awesome!!! I came I to take a look at a unit and she answered all my questions and help me make my decision on using public storage for my storage needs. Thanks again Christine
I wanna thank Christine the property manager for all she does for all her customers.she is the best.the property stays clean. and customer welcomed.her personality is everything and she makes public storage really stand out with her knowledge and warming embrace.thank you Christine for all you do.
Tabatha was very professional and very helpful. Will recommend these guys to everybody.
The property manager, Christine is amazing! She is very very helpful, professional, and definitely meets the needs of the customers! She is a huge asset to Public Storage. She is ALWAYS friendly, cheerful and such a delight to work with to get problems solved. We love you Christine! Thank you for being there!
me and my mom have been storing at this facility for 3 years now and every time I come the property is always clean and christine the property manger is always a big help.you guys have a hard working woman on y’all team that knows how to treat all her customers.Christine you rock.
This is a great place to store your belongings. Clean, convenient and easy. Christine is extremely friendly and helpful. I really appreciate how she made the process so pleasant and smooth. I highly recommend this place!!!
Needed a storage unit to help with a family emergency and Christine went above and beyond in helping me and my family out and getting us situated. Highly recommend her and this facility.
Very quick and very professional. And Christine the property manager is so helpful. She is definitely an asset to the company.
Very good location. Christine is great, she helped with getting our unit and has done a wonderful job helping us coordinating our move into Public Storage. Christine went out of her way to make sure we we’re happy with our
units!
The manager at this location (Don Farr) was absolutely great to work with. He answered all my questions right away and was very helpful.
christine and don are the best.i currently have a space here and i absolutely love it.the place is always clean and the add on with the renovation is making this public storage really stand out.im loving it.
After an exhausting search, I found Don at a location near my future home. He went over and beyond to help me feel comfortable and secure storing my items. Great service thanks Don!
This is the third time this location has flooded. Now I am being ask to come and look at the items in the unit. The building was never repaired from the last flood BUT they raise the price by 25.00 dollars. NO GOOD SERVICE. I used this location for 4 years. The problem is the gutters and leave not being removed. This was the problem 3 years ago.
Today they just called to tell me the building flooded again. My rate is $256.00 and with one (1) inch of rain this is the fourth time for water in my unit. If you need a storage unit STAY AWAY FROM THIS COMPANY.
Today is May 07, 2022. Some of this was written a year ago.
6801 Cortez road west
Bradenton fl 34209
Always is clean the staff is super friendly and the property manager has worked with me every step of the way. He really cares about keeping decent renters as he will go to bat for you the best he can with corporate. My only issue is the way corporate raises the rent with out any warning
So mike the property manager has to deal with unhappy renters. Other than that small issue I would definitely rent from them again an also will recommend them to any of my friends
Customer service was excellent
Christine was wonderful.did my rental with her and got the perfect size.very wonderful experience.
Came to get a unit.and Christine was not only super friendly but she made me laugh and that on top of being super informative made my visit!! Thank u for having such a great manager/person
My Rental Experience Was Very Quick And Easy !! Mike Was Very Helpful And Answered All My Questions That I Had.
Ms. Christine was awesome 👏 👏 . Very nice excellent customer service, had a few laughs and she was very understanding especially with these hard times we are all going through 👌 I recommend this public storage to everyone.
Thank you Christine for all you help. She is so helpful and very knowledgeable.
Christine was fantastic! Very helpful and knowledgeable! Thank you!!
Christine was so helpful! She helped us find the right unit for our needs. She is friendly , professional and a pleasure to work with. Thanks Christine!
Public storage at 6810 cortez rd W Bradenton. There was a small rent increase that we weren’t happy about it. I called in and complained to Christine. Let me tell you this!: She’s amazing!! In less than 5 minutes she took care of it! THANK YOU SO MUCH for the speedy response first of all and taking care of this matter
I would like to share and give a shout out to Mike that works at the Bradenton location 920 Cortez road he was so amazing on Wednesday I was in a pinch and needed to get a bigger unit and he did not take his lunch and he waited for me to get there to change the unit and he was so amazing and he went above and beyond to help us out and thank you for that..
Christine is wonderful! Helped me with my vacate. Super friendly! Will definitely recommend!
christine was very helpful.and i was pleased with the experience.thank you for all you do.
Christine is the best at being a property manager.she has always been there for my needs
Best storage place in world, super clean and great help and can't beat the prices .
Christine the new property manager is the best person in the world.she is very honest and straight forward.her personailty is the most.she is very professional and i really recommend her whenever you need storage.i will be storing with her come june.thank you for everything christine you are the best.
Don was very helpful today. Thank you, we appreciate all his efforts!
I have always had a positive experience at this location, but recently I had a very difficult, last minute move. Don went above and beyond to make sure that I was able to secure a larger unit, even if what I needed was not available at this location.
Everything worked out and the transition was seamless. Don helped make a difficult move a lot less stressful. He was knowledgeable, patient and understanding.
I highly recommend this Public Storage location.
Thanks again, Don!
Best experience with Joanna and Christine. Fast and easy! Thank you
Would give it a zero if possible...Made a reservation for a 20x20 unit online....confirmed by phone...went there in person within the hour and they said they had just rented the unit out to someone who had a reservation for a diff unit but didn't want it...this is no way to run a business..Very Disappointed in their policy...reservations evidentally mean NOTHING
Christine is a great, funny and awesome person.. she is customer friendly and is very helpful
Don provided great service
What can I say? It's storage. You put things away here. Haven't had any problems. The climate controlled storage is kept at a decent temperature. No complaints.
Update: one of the biggest negatives is how they like to continually raise your rate every year. I started at around $30 for my unit and ended my stint at nearly $70 in less than 3 years. They tried to raise my rate to $93 but I complained and it was held at $70. I recommend asking lots of questions and comparing other self storage places in the area before committing.
Did my rental with Christine the manager and she was the best.very helpful and friendly.she is the best.
This is an absolute great storage place. They are easy to work with and help you get exactly what you need. I have been using them for a few years and have no problems. Great place! Highly recommended!
Don was very friendly and helpful. Overall, staff was great!
Thank you Christine Clark for being very compassionate!!!!!
AMAZING!! Thank you to Johanna, Christine and Mike!!! I cannot thank you all enough for your help - you listened to my needs and made moving in so easy!! 😁💯
Christine the Manager was very friendly and very helpful. We decided to rent a unit there because I know she would be there to help us if we had any problems.