Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 21000 Boca Rio Road, Suite A31, Boca Raton, FL
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x10'Online only price$ 58/moSmall 5'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 58 /mo $ 58Best Price Label+ one-time $29 admin feeHurry! -
5'x5'Online only price$ 66/moSmall 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 66 /mo $ 66Best Price Label+ one-time $29 admin feeHurry! -
Convenient Locations -
Budget-Friendly -
Advanced Security Features
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5'x10'Online only price$ 70/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 70 /mo $ 70Best Price Label+ one-time $29 admin feeHurry! -
5'x10'Online only price$ 74/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 74 /mo $ 74Best Price Label+ one-time $29 admin feeHurry! -
5'x5'Online only price$ 75/moSmall 5'x5'- ground floor
- climate controlled
- inside unit, swing door
- near door or elevator
$ 75 /mo $ 75Best Price Label+ one-time $29 admin fee1 unit left! -
5'x7.5'Online only price$ 76/moSmall 5'x7.5'- ground floor
- climate controlled
- inside unit, swing door
$ 76 /mo $ 76Best Price Label+ one-time $29 admin feeHurry! -
5'x15'Online only price$ 94/moMedium 5'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 94 /mo $ 94Best Price Label+ one-time $29 admin fee2 units left! -
10'x10'Online only price$ 98/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 98 /mo $ 98Best Price Label+ one-time $29 admin feeHurry! -
5'x10'Online only price$ 98/moSmall 5'x10'- ground floor
- climate controlled
- inside unit, swing door
$ 98 /mo $ 98Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 103/moMedium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 103 /mo $ 103Best Price Label+ one-time $29 admin feeHurry! -
22'x10'Online only price$ 112/mo
Parking 22'x10'- outside unit
- uncovered
- drive up access
$ 112 /mo $ 112Best Price Label+ one-time $29 admin fee
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10'x8'Online only price$ 115/moMedium 10'x8'- ground floor
- outside unit, rollup door
- drive up access
$ 115 /mo $ 115Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 121/moLarge 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 121 /mo $ 121Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 121/moMedium 10'x10'- ground floor
- climate controlled
- inside unit, swing door
$ 121 /mo $ 121Best Price Label+ one-time $29 admin feeHurry! -
5'x15'Online only price$ 131/moMedium 5'x15'- ground floor
- climate controlled
- inside unit, swing door
$ 131 /mo $ 131Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 137/moMedium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 137 /mo $ 137Best Price Label+ one-time $29 admin feeHurry! -
10'x15'Online only price$ 138/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 138 /mo $ 138Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 169/moLarge 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 169 /mo $ 169Best Price Label+ one-time $29 admin fee2 units left! -
10'x20'Online only price$ 269/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 269 /mo $ 269Best Price Label+ one-time $29 admin fee
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15'x30'Online only price$ 502/mo
Large 15'x30'- outside unit, rollup door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 502 /mo $ 502Best Price Label+ one-time $29 admin fee
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15'x30'Online only price$ 555/mo
Large 15'x30'- ground floor
- outside unit, rollup door
- locker
- drive up access
$ 555 /mo $ 555Best Price Label+ one-time $29 admin fee
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15'x30'Online only price$ 586/moLarge 15'x30'- outside unit, bay door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 586 /mo $ 726Best Price Label+ one-time $29 admin fee2 units left!
Some of Our Top-Tier
Electronic gates, cameras,
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Just some of the security features you can
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Self-Storage Near Boca Raton
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Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Storage Near Boca Raton FL 33433
Self storage near Boca Raton is located just south of Glades Road on the west side of Florida's Turnpike, and convenient to I-95, U.S. Highway 441, and Burt Aaronson South County Regional Park, where you'll find something for everyone to enjoy from concerts and a water park to ball sports, fishing, and kayaking. There is even a dog park for the canine member of your family.
We serve Whisper Walk, Hamptons at Boca Raton, Sandalfoot Cove, Mission Bay, and surrounding communities on the west side of Boca Raton.
Small Storage Units Near You in West Boca Raton
Golf storage is a popular option in an affordable 5x5 storage unit. Tuck away clubs after a round at your favorite fairways to keep your trunk free for other hauls. Excellent golf clubs surround the storage facility, plus we are close to the 27 holes at Osprey Point in Burt Aaronson South County Regional Park. These handy 5x5 storage rentals are about the size of a large closet and useful for all sorts of organizing projects.
Households around Del Prado Elementary School looking to declutter can stow all-ages recreational gear in a 5x10 storage unit for fun at Memorial Park, Burt Aaronson South County Regional Park, and days spent at Red Reef Beach Park. Behind the athletic equipment, fishing tackle, snorkel and beach gear, pack in holiday decorations, wintery garments, and other rarely used items.
Medium Storage Units Near You in West Boca Raton
If you are expecting a new member of the household clear out space with a 5x15 storage unit. Capable of holding two rooms full of belongings, these units are useful if you are renting out your place short-term and need to clear the decks. Bike storage fits nicely in these long storage spaces after riding the El Rio Trail or the bike path in Burt Aaronson South County Regional Park.
Sharing a home at Addison Place Apartments, Akoya Boca West Condos, Savannah Place Apartments & Townhomes, or a place nearby? Store duplicate furniture in a 10x10 storage unit to keep common areas as uncluttered as possible. If you are downsizing, store three rooms worth of mirrors, decor, clothing, and furniture while you decide what to keep. Small businesses along Glades Road running low on space can use one of these square storage units for excess inventory items.
Large Storage Units Near You in West Boca Raton
Capable of accommodating four rooms full of furnishings, a 10x15 storage unit is great during remodeling projects or when moving apartments. These hefty storage rentals are ideal for long kayaks, surfboards, and standup paddleboards. Grab an outdoor unit if you are an avid paddler because the drive-up access makes loading and unloading so much easier for frequent use at Sunset Cove in South County Regional Park or launch into the Intracoastal Waterway at Silver Palm Park or Spanish River Park. Pack in camping, fishing, or equestrian gear along with your oars, paddles, and safety equipment. Or clear out your garage and park the cars inside again.
Homeowners around West Boca Raton Community High School planning to renovate can store five rooms of furnishings in a 10x20 storage unit. If you are just moving to Boca Raton or between residences, store the contents of a three-bedroom home in one of these large storage rentals while you house hunt.
For larger projects or if you are relocating from a bigger house, a 10x30 storage unit should do the trick. About the size of a two-car garage, these extra-large storage rentals can hold seven-plus rooms of belongings.
Climate Controlled Storage Near You in West Boca Raton
Storage near 33433 offers indoor storage units, ample climate controlled storage units, and outdoor storage units with convenient drive-up access in a wide variety of sizes. Just look for our Public Storage Orange rollup doors whenever you are moving, renovating, downsizing, or decluttering.
Boca Raton Public Storage has storage solutions to fit both residential and commercial needs about 6 miles west of Downtown Boca Raton, 13 miles from Pompano Beach, and about 30 miles from West Palm Beach.
If you are considering retiring in Boca Raton, find a cheap storage unit here while you zero in on your ideal abode. The options are far-ranging, from gated golf communities to historic neighborhoods near the beach or downtown. In addition to fantastic golfing, parks, ocean beaches, and Intracoastal Waterway access, Boca Raton offers local cultural institutions and an active historical society. Residents and visitors alike enjoy the renovated Boca Raton History Museum with its 80-foot-long animated timeline. For dog lovers, all you may need to know is that Boca Raton has a designated dog beach.
When too much clutter piles up or you are just moving to Boca Raton, take advantage of our eRental program to book a contact-free move-in.
Find additional storage near 33433 at 20599 81st Way, Boca Raton FL 33434 and 10018 Spanish Isles Blvd, Boca Raton FL 33498.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 518)
Storage is clean, cool and the staff is always willing to help and very knowledgeable and it helps that the original person Felicia that I worked with is still here and very efficient Great Storage experience
Tiffany at this location is outstanding! Professional, knowledgeable, and a pleasure to work with! This facility is great. Clean, accessible, and secure.
I enjoyed my time with Maria
Edcelente lugar: muy limpio y bonito. El precio es excelente. Lo recomiendo
Great service, i been at this location on and off for years and its as convenient as it is Affordable, great staff and always clean…
Very easy to reserve a unit. Facility very modern and clean.
Susan in the office is terrific!
Tiffany was attentive and helpful.
Poor experience. Bait & switch. I needed a few weeks' storage for household goods while construction was being done. I was lured in by the "one month free" messaging in PS's ads, which just wasn't. PS's rental process involves loads of unexpected fees: $29 "administrative fee," a $20 lock added to the bill automatically, which could not be declined (and which was only returnable within 24 hours during business hours). Mandatory insurance purchase of $19, which could also not be declined (or which was deceptively pitched as mandatory to fool customers into not declining). Those added fees, plus tax on each, comes to around $72 (the supposed actual monthly rent which was waived as part of the promo was $87). So, add-on features that cannot be declined make up essentially the full "free" (or $1) first month's rent.
On the other hand, I'm quite sure that the high administrative and inception fees are their usual and customary business model. So, it's really just a scam: Advertise low rates, and then pad them with a host of unrelated fees... $19 monthly for insurance (fully 20% more) that cannot be declined. $29 inception fee. $20 mandatory purchase of a lock, at 500% markup. So, the whole thing is just a scam... but once you're reserved, and arriving with a truckload of your gear late on a Sunday...? What to do?
That being said, their system is quite good. I was able to rent online, show up after the office hours and check-in, enter the gate, get to my unit and be on my way, using the automated system. Customer service was quick and available by phone. Courteous reminders of an after-hours departure were sent automatically. Very organized and efficient.
Nonetheless, I'd go anywhere else in the future. Never again. It may well be the industry standard to pad with fees, insurance, deposits, etc, etc, etc, and make false promises of free months' rent (I happen to know that is the preferred messaging).
It sucked. You’re moving furniture in and out. You have to use a passcode every time you need to open the door there’s two door doors 15 feet of each other. Your hands are full and you have to punch in a code. Ridiculous.
Tiffany & Marcos went above and beyond helping me with buying a storage unit .
I will most definitely be buying from here again.
Easy move in/out. Clean. A+ customer service. Well maintained. Safe. Price increases can be sneaky.
easy going staff
very nice facilities
Tiffany was so helpful, sweet and kind. Very easy to setup
The Manager is so knowledgeable and helpful. Very nice person.
Not worth the price. The rates changes drastically with very little notice
Fred was great made the experience quick and easy.
🙂
Easy setup. Tiffany was a huge help!
The person that "spoke" to us at the facility was rude and apparently angry at something. (Actually he barely spoke) Made us feel like our questions were stupid . And that we were bothering him. We chose to do business with Sunshine storage down the street, much nicer.
Tiffany was awesome can't thank her enough, helping switch out storage unit and helping us save money.
Great service. Pleasant experience.
I recently changed my storage unit at the Public Storage on Boca Rio Road, Boca Raton, FL. The office personnel were very helpful in showing me alternative units plus explaining the insurance offered and billing. A delight to work with this company and the facilities are immaculate, lots of parking and the open hours are very convenient. A well run facility with caring personnel. Thanks to Susie in the office for all your extra help.
Love this place. Best storage facility hands down in South Florida. Tiffany will treat you like family.
Katerina and Tiffany were both splended on our visit yesterday, Katerina was great on showing me our unit and helping us get it at a great price will def be happy going into the office to speak to the managers at this location
Tiffany is always polite and professional. She goes out of her way to handle any issues that I may encounter. She is the best! AH
I love Susan! She was a breath of fresh air. Very nice and helpful unlike Tiffany who is a long standing headache and nasty person.
My 5 star rating 5 years ago: Clean and well maintained. Reasonable rental prices, too.
They have since been in a deep downward spiral with maintenance and they have TRIPLED OUR RENT in the last three years. There are never any carts available to use so I have to keep moving dollies in our unit. The staff is rude and not helpful at all. I would look elsewhere.
Today I came to Public storage at Boca Raton to rent a space. And I was received in great manner from Aaliyah the manger of this branch. I wanted to thank her for the professionalism and kindness.
This place is awesome. Susan and Tiffany were really helpful.
Five star service. Came in with my sister for boxes again and great service still. Only place I'll go for boxes due to customer service at this place.
Great service from Tiffany
Five stars all the way. Came in for some boxes to pack up some stuff to ship and was glad to see the same people !!!
So easy to book & everything done via online
The best help and nice service from Ms. Tiffany.
I had a fantastic experience with Susan and Kate at Public Storage! From the moment I walked in, they were incredibly friendly and welcoming. They took the time to thoroughly explain all my storage options, helping me choose the perfect unit for my needs. Their professionalism and genuine willingness to assist made the entire process smooth and stress-free. Susan and Kate’s customer service exceeded my expectations, and I highly recommend them if you’re looking for a seamless storage rental experience. They truly go above and beyond!
Tiffany and Kat took great care of me they are the best. Thanks for their service !
Extremely knowledgeable. Pleasant , made us very comfortable about our move into public storage.
Mark was a pleasure to work with. Made the booking process and got us in our unit quick and efficient. 10/10
This location is really amazing with so professional menager.
You never feel in this location something is wrong.
Staff is very helpful. They helped me with the registration explaining all the items in the contract. They even helped me set up the app!
The place is very very clean and the access to units is very easy.
Definitely glad we found Public Storage!!
I am very please with this location. Tiffany was very helpful and professional! I couldn't not be happier.
I will definitely recommend Boca Rio store to all my friends!
Great service and great facility! Ken was extremely helpful and answered all of my questions!
Ken was awesome, knew everything that was needed to do and was very quick.
Aaliyah and Ken are very friendly and kind customer service was great! Recommend
Great service !
The Public Storage at BocaRio is a wonderful place to keep your valuables, we have been using them for years and it's always been great
real bad service from Boca Rio 21000. very very very bad. people there do not know how to smile at all
The rental process was easy online and very affordable, like $400 less that what we were paying at the previous storage facility. Unfortunately access to units is not handicap friendly. We rented a 10x10 and it's an extremely far walk to get for the door to the unit. We were told that larger units are toward the front and smaller to the back, seems backwards. A family or business would be using larger units, smaller would be individual and more convenient to have them toward the front. Also, the app to automatically one gates, doors and the elevator has yet to work for us.
Nice people, the storage unit is nice and clean and it’s a great price
Tiffany was amazing and very helpful. Explained everything clear and precise and made the process very easy from start to finish
Kat and Lucy were super helpful and kind which very appreciated these days.
Thank you
Tiffany any Ty were super helpful, friendly and accommodating- facility is clean and easily accessible- highly recommend
Tiffany and Ty were so awesome and hospitable. They helped me find a unit to put my dorm stuff in and it was an awesome experience getting to look at unit and they were kind enough to explain everything to my grandmother and I. 100/10 would recommend this Public Storage to anyone. 😁
Great place great stuff
Kay and Tiffany that took care of us
Thank you
Excellent service
Kat provided excellent and fast service!
I’m updating this 3 years later and the experience is the same. Great people, always here to help. Also a great location. Next time I have a need for storage, without question I’ll be back to this location.
Customer for 5+ years. Had a few issues that were quickly resolved by Tiffany. She has gone above and beyond to help. Storage units are mostly the same. It’s the people that make the difference. Thank you Tiffany! I would always recommend Public Storage Boca.
Holy Moly what service!!!! Tiffany is a gem in a world of pebbles!!!!
Tiffany was awesome 👌
Tiffany exceptionally helpful and patient.
Five stars all the way, Tiffany was the best.
The Best Service I had ever received
Erica was amazing! She answered all of our questions and was extremely patient with us. We appreciate you Erica! Thanks again for all of your help!
Made a mistake online.
Booked a storage unit that was too small & Erica was extremely patient & helpful.
Made a stressful move easy.
Great people person.
I came for the first time and Tiffany helped and explained everything too me and she was super sweet.
The only reason that I came back and wound up, renting again is because of Ericka. She is absolutely amazing at her job, and knows how to speak to customers to make them feel warm and welcome. Please consider her to stay at this location! Out of all of my experiences here she has been the only one to make it a pleasant one.
Came in a couple of weeks ago to buy some boxes because I was moving. Tiffany and Aaliyah were very helpful and nice. Need more people like them . This location is clean and customer service is great!
Came back in and was greeted by Tylor. Very friendly and helped me with the app!
Great experience as usual
They went way above and beyond every time I come here.
Awesome and easy!!! No brainer!
Avoid this storage facility at all costs! It's a massive scam. They lure you in with initially reasonable prices but then hike up the rates for existing customers, and even for new customers, the prices are double what they advertise!
Their strategy is to entice new customers with attractive rates and then hit them with substantial price increases.
The customer service is abysmal. When you try to explain your concerns, they simply hang up on you.
I escalated the issue, but even upper management displayed terrible customer care and a complete disregard for customer satisfaction.
The facility was well-maintained, everyone ensured that I had a pleasant experience while storing my belongings. The dedicated workers, especially Monique, showed exceptional kindness and offered assistance to meet every question and specific need I had, overall a positive experience.
Great service really informative clean environment ms.Monique is always such great help :)
Tiffany is an angry employee. DO NOT GO TO THIS LOCATION!
Management Alert.....We had a reservation, my husband & I were speaking with her, she was rude to us, we tried to navigate the application process with her, she made it very unpleasant & difficult for no reason & she abruptly proceeded to hang up on us. I then called the customer service line & they informed me our reservation was just canceled & given away....we were trying to pay for it & Tiffany was making it impossible for no reason. Based on other comments here I should have checked first before going to this location: 21000 Boca Rio Rd., I am shocked she is still employed. Stay away from this location!!!
Monique was very helpful and professional!
Their customer service on the phone is combative and threating. I called and the person on the phone refused to answer any questions. She continually asked for my name and when I asked if a name is needed to get an answer she skirted the question. Asking for a name and being verbally combative is not the way to garner new tenants/business. If this is the initial attitude, the attitude as a tenant must be worst.
Good location. However, they keep the building with “climate controlled” storage units at 80 degrees!! This is way too warm!
Also, there is no percentage cap to their increases since they don’t offer yearly contracts, and they have you since it’s inconvenient and expensive to move storage units.
I'm very satisfied with the assistance and help that Marcos gived us! I recommend this place for the professionalism friendly staff and the cleanliness.
Tiffany and staff are the friendliest people I know. Thank you so very much for all your help.
If your looking for reasonably priced climate controlled storages, look no more 💪💪🙏
Clean, secure and priced right !!!!
Christian
I have 2 units here. The staff, when I interact with them, is always kind and friendly. I almost always see cleaning staff walking the building and property so that is appreciated. Tiffany in the front office is always helpful and willing to accommodate reasonable asks.
Great deals and awesome help from Tiffany.... very much recommended!!!!
Tiffany and Tyler were tremendous help and gave us great service to thumbs up
Hello people if you need to do storage all your belongings I highly recommend this location they are best customers service Tiffany and Celeste help me out all throughout my account they were awesome and very kind with me I am so confident to leave my stuffs there with them, they are very sufficient and knowledgeable in what they are doing
Love you all
Tiffany is the best. If you need storage come and see her
Tiffany Is the best person at this location hands down. Best place to store
I am a mover and I just moved a customer out of here that lost everything because of black mold coming through the ceiling. Obviously they have a major leak somewhere.
Tiffany showed me two units and after selecting one she assisted in all paperwork pleasantly and efficiently. An absolute pleasure to work with.
Terrible customer service plain and simple. If you are looking for storage for a long period of time this is not the place. The rates continue to rise so don’t be fooled by the original offers and the $1 promo they’ll get it back. I have a sick mother who I am buying a house so we can live together and asked to see if I can keep my rate of $335 which is still pretty high and have been given multiple increases and was denied and raised to $400 a month. It shows paying your bills on time get you no where and no empathy this owner has.
Tiffany was amazing! Very helpful and knowledgeable. Made this a very easy and enjoyable experience!
To much money!
Marcos and Tiffany were very helpful and professional and the property is very clean definitely happy to store my belongings here
Tiffany and Antony are amazing with me today when I was changing my unit; they are so kind, patient with my accent; they even help me to use an automatic open the gates through my phone; congratulations for Hering capable customers service like them. I left the store very satisfied indeed!!
The staff member I met was impatient to answer questions and unwilling to show me the storage space. He also tried to let me take the insurance and the lock without telling me those are actually optional if I choose a smaller space.
Marcos was a pleasure to to work with. Made it really easy for us to get our storage account set up!!!
I just moved out of the country for a year so I was a bit hesitant if I should sell my things or store them but once I vistes the public storage facility I was actually very pleased with how advanced the facility was. Everything was digital and you could control everything with the app
Marcos. Very helpful and great services. Thank you for everything
Sam was extremely nice, knowledgeable, and helpful!
Marcos, thank you for finding my key left in the lock! You saved me a ton. Much appreciated!
Tiffany and Monique was very nice. I didn't rent from them at this time but my friend was looking for storage. The property was clean and they answered all questions we had. These girls was awesome!!!!
Tiffany and Marcos are wonderful. Definitely a great spot to rent storage space.
If you enjoy getting robbed of over $30k in property and having no responsibility taken by management this is the place for you. Over 50 storage units were robbed on February 10, 2023, and the thief was on-site for 2.5 hours without anyone noticing. Since that time the renters have been provided with no information other than the phone number of the Palm Beach County Sheriff's Office (who are also unresponsive) and have dealt with incredibly rude staff. DO NOT USE THIS STORAGE FACILITY UNLESS YOU ENJOY GETTING ROBBED!!!!
Marcos was most helpful. We greatly appreciated his kindness.
Marcos got it done. 👍🏽
Marcos was great. Fast and easy to deal with.
Marcos went above and beyond for me and I so appreciated it.
Awesome customer service
Waited way too long to do this, fed up with climbing to put Christmas away we stepped up. Our man Marcos hooked us up, taking us for a tour and showing us the sizes. He took the time to make sure we got what we need, went over everything with us and made us very confident with our selection. Safe and sound feeling about storing our stuff here. If you need extra space to remodel or move come see my man Marcos at Public Storage.
Tiffany is always nice and helpful
Totally professional, personable, and most efficient. It was a pleasure renting a unit.
I
Always looking good service and ready for occupancy
Been renting for years, place is always clean and people are friendly. The manager Tiffany is extremely helpful!
Terrible experience with this location. I’ve never experienced a business less willing to help or provide services. We made reservations a month in advance. We received multiple, multiple email confirmations along with phone calls asking if we had any needs or concerns. We’re thinking this place has it together and we won’t have any issues on our scheduled move in date- WRONG! All of the sudden, they needed the physical title for our cars that were from out of state. Copies would not suffice and they informed my husband they did not have internet or email for him to send a scan. Not only did they refuse to rent us 2 garage storage spaces for cars with proof of insurance, copies of title and registration which proved we OWNED the cars, they had the audacity to charge us the $30 administrative fee! When asked to see the section of the contract pertaining to this requirement, Tiffany could not provide one. Seriously! I wouldn’t waste your time or energy dealing with this place. Tiffany was very difficult to communicate with and definitely did NOT want our business. I am glad we found another option at the very last minute and didn’t pay this business over $1000 to store our cars for multiple months while we were traveling out of state. I can’t imagine what the customer service situation would have been like if we had issues with our cars while in their storage units. Thank goodness they showed us their true colors prior to doing business with a company who thinks it’s acceptable to operate their business in this manner.
A great big thank you to Marcos for making things so easy for us to get started with Public Storage today.
Very accommodating and great facility
Great location. Great help definitely recommend!
The lady at the front desk have the best customer service! Great place to rent a storage. Highly recommended.
Marcos was a fantastic helper with my units! I will continue to use this location for all my storage needs.
Tiffany and her staff were fantastic !!!
marcos is great
. I have been renting from them for two years and had absolutely no problems. Today was basically the first time I had to call. Tiffany was very helpful. Great customer service.
Marcos is great
Marcos was very helpful. Great customer service. I wish would be like that every where,
Norbett es una persona muy amable, me atendió súper bien, me dio todos los servicios perfecto y me ayudó con todo lo que necesitaba, lo recomiendo
Public Storage at this location is just the right one! 🌟👌🏼
Tiffany is very efficient and helpful….👏🏼👏🏼💯
I would definitely recomend this location..
Tiffany
Great services!!
Marcus was very helpful and explained everything clearly.
Marcos and Tiffany were great. Thanks for all the help!
Very nice employees. Tiffany explained everything and answered any questions that i had. Thank you. Purchased some things the other day!
I would like to command the amazing staff at Public Storage Boca Rio location. Tiffany & Marcos were exceptionally courteous, patient and professional in helping me set-up my new unit. Thank you both for the amazing customer service.
I would give a 0/5 if I could! There was huge roaches in one of my boxes. There was about 12. It was A LOT. I have a big fear of insects and bugs and when I was holding the box with the roaches in it, I felt a weird feeling on my hand and then I took my hand out and there was a HUGE roach like it was the biggest roach I've ever seen. I thought it was just that one but when I opened the box, I was surprised with more. It was absolutely disgusting and unacceptable!! There was also weird small black things all on my items, idk what it is but it was weird. And some silverfish. My items didn't have any insects in them before I put them in storage. I understand that it's and outside storage but their job is to manage your items and make sure they're being stored properly. So it's their job to clean their facility! Also another thing I didn't like is how inconvenient the hours are. When the office is closed there's nobody to help you when you have an issue. They don't answer the phone. My code didn't work on the first day and it was crucial that it worked that day, because I was moving out of my dorm and I had to catch a train back home, the next day. To conclude, it was a horrible and stressful experience.
Gracias los recomiendo exelente atencion , seguridad y muy limpio todo el año q estuve con mi Storex gracias 👍👍👍👍👍
Deiondre answered all my questions and was very nice.
Great service and really helpful!
I had a wonderful experience with Public Storage. Everything went smoothly throughout my stay with them. I want to give a special thank you to Tiffany with all the help she gave me. She was so professional and willing to help me since day one. We all need more people like her. Tiffany you are terrific! Thank youuuuu!
Tiffany has exceptional customer service, every time I go to the office, she’s always willing to answer any questions I might have and always smiling. Property well maintained!
Marcos was very helpful setting up our first storage unit. Made sure we had everything we needed
Hazard is the best! we adore her service, she helps us with everything. All the information was clear, she knows the business! Excellent human !
You have a diamond!
I had left my storage cart at the share warehouse the other day and thanks to Marco’s who had found it and called me to pickup at the office
Awesome experience with Tiffany! I was locked out of my storage and it was the very end of her day, but she stayed late just to make sure I was able to access my things, which I needed to do b/c of an emergency. Place is also very clean, and have only have positive experiences since I’ve been here, about a year or so. So appreciative for Tiffany’s kindness and the staff at public storage on Boca rio road!
Outstanding customer service from greeting to exciting. Tiffany was incredibly patient and very good at explaining company policy and instructions for use. My first time using a storage facility and Tiffany make it exceptionally easy to understand
Tiffany was of great assistance.
We always have access to carts. Very clean.
La atención fue bastante seria, aunque muy correcta por parte de quien me atendió, tengo un storage rentado, fácil, rápido y a buen precio
This is a great location to rent at. Very clean and a big facility. The managers that work here takes great care of their customers.Highly recommend!
This is the best public storage to deal and I have been here a very long time. They are awesome!!!!!!!!
Tasha was very kind and helpful in accommodating my request.
Register was easy, cost is fair. Precious answered all of my questions, showed me around and was a true pleasure. Thank you Precious!
Tasha was amazing
Easy and quick
Best storage in boca !
This location is safe and secure. With coded entry pad to enter and exit at all exits makes it feel even safer. Able to go in 24 hours a day to retrieve your stuff or put things in your unit. Clean facilities.
I’ve used this facility for the past 2+ years. Both personal unit and a business unit. The rate goes up ALL THE TIME! It’s filthy and infested with bugs. I report it to the workers they say they are going to clean it but they don’t. All these photos are from bugs and pests from ONE hallway. PUBLIC STORAGE needs to do better. Stop raising the prices and clean your facility.