Marcos and team are awesome
Erica was so very helpful. She's the best 👌
Rented a unit at Boca Rio today. Worked with Marcos who was great! He made the process, quick, easy and had a great attitude. A pleasure to work with.
Came in a couple of weeks ago to buy some boxes because I was moving. Tiffany and Aaliyah were very helpful and nice. Need more people like them . This location is clean and customer service is great!
Came back in and was greeted by Tiffany. Very friendly and helped me with the app!!!
Tiffany has been excellent, above and beyond my expectations. Great customer service! And friendly as well.
Excellent and kindly people
Susan and Marcos.
Friendly help, thanks to Susan!
Susan at 21000 Boca Rio location is amazing!
Ready to take care of you and go the extra mile!
World class service!
My husband and I recently moved to Florida from North Dakota, and we couldn’t have asked for a better experience than the one we had at Public Storage on Boca Rio. From the moment we arrived, Marcos at the customer service counter went above and beyond to make our transition smooth. He was incredibly professional, helpful, and patient—guiding us through every step of getting settled into our new storage units. Marcos helped us locate our units, and made sure we were familiar with the layout of the building.
What really stood out was how encouraging he was while we were unloading our 26-foot moving truck—he noticed how tiring it was and still found time to offer kind words and a helping attitude. That small act of support made a big difference during a long and exhausting move.
A special thanks also goes to Tiffany, who returned my call promptly and helped us recover a fan we accidentally left at the front of the building during our hectic unloading day. Her quick response and friendly assistance were greatly appreciated.
The entire team at this location is friendly, professional, and genuinely cares about their customers. The facility itself is very clean and well-maintained—especially the restrooms, which were spotless and a welcome relief after a long day of moving.
I highly recommend this Public Storage location to anyone looking for a reliable, clean, and customer-focused facility. Marcos and Tiffany truly set the standard for excellent service!
Tiffany was very helpful with me getting my first storage unit. She explained everything in detailed and took us on a great tour of the building. Thank you Tiffany !!
Super smooth interaction and Tiffany was very helpful and explained everything crystal clear.
Fred great customer service, thanks
This is my second time renting with Tiffany, and once again she was very helpful! She made sure I got the right unit size at the right price, and the entire process was smooth and easy. The service was outstanding—I truly appreciate her professionalism and excellent customer care.
Tiffany was very helpful and kind! She made my fist experience at the facility easy and calm. I was in and out in less than 20 minutes! Highly recommend this location!
Ericka! She is absolutely amazing at her job, and knows how to speak to customers to make them feel warm and welcome.
Tiffany and the staff were great. Very helpful and courtious.
Tiffany was so patient and amazing!
This is our second time renting a space from this location and the staff are very professional and helpful. The storage unit is an inside, air con unit and it was clean and ready to go when we arrived. Thank you!
Clean, convenient, air conditioned units, great promos.
Fred helped us today finalize a unit. He thoroughly explained the different unit benefits and which would work best for our needs. He provide great customer service and was very friendly. Thank you for making the process so seamless.
Love this place. Best storage facility hands down in South Florida. Always get great service and Tiffany will treat you like family.
Maria was super sweet and helpful to me she responded to all my questions, gave me a tour, and showed me how to use the PS app. It's so cool I didn't know I could have opened the gate with my phone.
This is for Boca del rio location. Maria was very nice and respectful. She makes sure client leaves happy . Very happy Maria works there.
Clean place to put your stuff, friendly and helpful staff only here for a few months and will be back when needed.
Erica was very helpful and so sweet. She showed us multiple units that were available. We needed to rent 3 individual units, she kept them all in the same area. The facility is very clean and secure. Would recommend this to anyone looking for storage units. Erica made the registration process so easy and explained everything to us in detail. Thanks for everything.
Great help and very knowledgeable.
Storage is clean, cool and the staff is always willing to help and very knowledgeable and it helps that the original person Felicia that I worked with is still here and very efficient Great Storage experience
Tiffany at this location is outstanding! Professional, knowledgeable, and a pleasure to work with! This facility is great. Clean, accessible, and secure.
I enjoyed my time with Maria
Edcelente lugar: muy limpio y bonito. El precio es excelente. Lo recomiendo
Great service, i been at this location on and off for years and its as convenient as it is Affordable, great staff and always clean…
Very easy to reserve a unit. Facility very modern and clean.
Susan in the office is terrific!
Tiffany was attentive and helpful.
Tiffany & Marcos went above and beyond helping me with buying a storage unit .
I will most definitely be buying from here again.
Easy move in/out. Clean. A+ customer service. Well maintained. Safe. Price increases can be sneaky.
easy going staff
very nice facilities
Tiffany was so helpful, sweet and kind. Very easy to setup
The Manager is so knowledgeable and helpful. Very nice person.
Fred was great made the experience quick and easy.
Easy setup. Tiffany was a huge help!
Tiffany was awesome can't thank her enough, helping switch out storage unit and helping us save money.
Great service. Pleasant experience.
I recently changed my storage unit at the Public Storage on Boca Rio Road, Boca Raton, FL. The office personnel were very helpful in showing me alternative units plus explaining the insurance offered and billing. A delight to work with this company and the facilities are immaculate, lots of parking and the open hours are very convenient. A well run facility with caring personnel. Thanks to Susie in the office for all your extra help.
Katerina and Tiffany were both splended on our visit yesterday, Katerina was great on showing me our unit and helping us get it at a great price will def be happy going into the office to speak to the managers at this location
Tiffany is always polite and professional. She goes out of her way to handle any issues that I may encounter. She is the best! AH
I love Susan! She was a breath of fresh air. Very nice and helpful unlike Tiffany who is a long standing headache and nasty person.
Today I came to Public storage at Boca Raton to rent a space. And I was received in great manner from Aaliyah the manger of this branch. I wanted to thank her for the professionalism and kindness.
Five star service. Came in with my sister for boxes again and great service still. Only place I'll go for boxes due to customer service at this place.
Great service from Tiffany
Five stars all the way. Came in for some boxes to pack up some stuff to ship and was glad to see the same people !!!
So easy to book & everything done via online
The best help and nice service from Ms. Tiffany.
I had a fantastic experience with Susan and Kate at Public Storage! From the moment I walked in, they were incredibly friendly and welcoming. They took the time to thoroughly explain all my storage options, helping me choose the perfect unit for my needs. Their professionalism and genuine willingness to assist made the entire process smooth and stress-free. Susan and Kate’s customer service exceeded my expectations, and I highly recommend them if you’re looking for a seamless storage rental experience. They truly go above and beyond!
Tiffany and Kat took great care of me they are the best. Thanks for their service !
Extremely knowledgeable. Pleasant , made us very comfortable about our move into public storage.
Mark was a pleasure to work with. Made the booking process and got us in our unit quick and efficient. 10/10
This location is really amazing with so professional menager.
You never feel in this location something is wrong.
Staff is very helpful. They helped me with the registration explaining all the items in the contract. They even helped me set up the app!
The place is very very clean and the access to units is very easy.
Definitely glad we found Public Storage!!
Great service and great facility! Ken was extremely helpful and answered all of my questions!
Ken was awesome, knew everything that was needed to do and was very quick.
Aaliyah and Ken are very friendly and kind customer service was great! Recommend
The Public Storage at BocaRio is a wonderful place to keep your valuables, we have been using them for years and it's always been great
Nice people, the storage unit is nice and clean and it’s a great price
Tiffany was amazing and very helpful. Explained everything clear and precise and made the process very easy from start to finish
Kat and Lucy were super helpful and kind which very appreciated these days.
Thank you
Tiffany any Ty were super helpful, friendly and accommodating- facility is clean and easily accessible- highly recommend
Tiffany and Ty were so awesome and hospitable. They helped me find a unit to put my dorm stuff in and it was an awesome experience getting to look at unit and they were kind enough to explain everything to my grandmother and I. 100/10 would recommend this Public Storage to anyone. 😁
Great place great stuff
Kay and Tiffany that took care of us
Thank you
Kat provided excellent and fast service!
I’m updating this 3 years later and the experience is the same. Great people, always here to help. Also a great location. Next time I have a need for storage, without question I’ll be back to this location.
Customer for 5+ years. Had a few issues that were quickly resolved by Tiffany. She has gone above and beyond to help. Storage units are mostly the same. It’s the people that make the difference. Thank you Tiffany! I would always recommend Public Storage Boca.
Holy Moly what service!!!! Tiffany is a gem in a world of pebbles!!!!
Tiffany exceptionally helpful and patient.
Five stars all the way, Tiffany was the best.
The Best Service I had ever received
Erica was amazing! She answered all of our questions and was extremely patient with us. We appreciate you Erica! Thanks again for all of your help!
Made a mistake online.
Booked a storage unit that was too small & Erica was extremely patient & helpful.
Made a stressful move easy.
Great people person.
I came for the first time and Tiffany helped and explained everything too me and she was super sweet.
Great experience as usual
They went way above and beyond every time I come here.
Awesome and easy!!! No brainer!
The facility was well-maintained, everyone ensured that I had a pleasant experience while storing my belongings. The dedicated workers, especially Monique, showed exceptional kindness and offered assistance to meet every question and specific need I had, overall a positive experience.
Great service really informative clean environment ms.Monique is always such great help :)
Monique was very helpful and professional!
I'm very satisfied with the assistance and help that Marcos gived us! I recommend this place for the professionalism friendly staff and the cleanliness.
Tiffany and staff are the friendliest people I know. Thank you so very much for all your help.
If your looking for reasonably priced climate controlled storages, look no more 💪💪🙏
Clean, secure and priced right !!!!
Christian
I have 2 units here. The staff, when I interact with them, is always kind and friendly. I almost always see cleaning staff walking the building and property so that is appreciated. Tiffany in the front office is always helpful and willing to accommodate reasonable asks.
Great deals and awesome help from Tiffany.... very much recommended!!!!
Tiffany and Tyler were tremendous help and gave us great service to thumbs up
Hello people if you need to do storage all your belongings I highly recommend this location they are best customers service Tiffany and Celeste help me out all throughout my account they were awesome and very kind with me I am so confident to leave my stuffs there with them, they are very sufficient and knowledgeable in what they are doing
Love you all
Tiffany is the best. If you need storage come and see her
Tiffany Is the best person at this location hands down. Best place to store
Tiffany showed me two units and after selecting one she assisted in all paperwork pleasantly and efficiently. An absolute pleasure to work with.
Tiffany was amazing! Very helpful and knowledgeable. Made this a very easy and enjoyable experience!
Marcos and Tiffany were very helpful and professional and the property is very clean definitely happy to store my belongings here
Tiffany and Antony are amazing with me today when I was changing my unit; they are so kind, patient with my accent; they even help me to use an automatic open the gates through my phone; congratulations for Hering capable customers service like them. I left the store very satisfied indeed!!
Marcos was a pleasure to to work with. Made it really easy for us to get our storage account set up!!!
I just moved out of the country for a year so I was a bit hesitant if I should sell my things or store them but once I vistes the public storage facility I was actually very pleased with how advanced the facility was. Everything was digital and you could control everything with the app
Marcos. Very helpful and great services. Thank you for everything
Sam was extremely nice, knowledgeable, and helpful!
Marcos, thank you for finding my key left in the lock! You saved me a ton. Much appreciated!
Tiffany and Monique was very nice. I didn't rent from them at this time but my friend was looking for storage. The property was clean and they answered all questions we had. These girls was awesome!!!!
Tiffany and Marcos are wonderful. Definitely a great spot to rent storage space.
Marcos was most helpful. We greatly appreciated his kindness.
Marcos was great. Fast and easy to deal with.
Marcos went above and beyond for me and I so appreciated it.
Waited way too long to do this, fed up with climbing to put Christmas away we stepped up. Our man Marcos hooked us up, taking us for a tour and showing us the sizes. He took the time to make sure we got what we need, went over everything with us and made us very confident with our selection. Safe and sound feeling about storing our stuff here. If you need extra space to remodel or move come see my man Marcos at Public Storage.
Tiffany is always nice and helpful
Totally professional, personable, and most efficient. It was a pleasure renting a unit.
I
Always looking good service and ready for occupancy
Been renting for years, place is always clean and people are friendly. The manager Tiffany is extremely helpful!
A great big thank you to Marcos for making things so easy for us to get started with Public Storage today.
Very accommodating and great facility
Great location. Great help definitely recommend!
The lady at the front desk have the best customer service! Great place to rent a storage. Highly recommended.
Marcos was a fantastic helper with my units! I will continue to use this location for all my storage needs.
Tiffany and her staff were fantastic !!!
. I have been renting from them for two years and had absolutely no problems. Today was basically the first time I had to call. Tiffany was very helpful. Great customer service.
Marcos was very helpful. Great customer service. I wish would be like that every where,
Norbett es una persona muy amable, me atendió súper bien, me dio todos los servicios perfecto y me ayudó con todo lo que necesitaba, lo recomiendo
Public Storage at this location is just the right one! 🌟👌🏼
Tiffany is very efficient and helpful….👏🏼👏🏼💯
I would definitely recomend this location..
Marcus was very helpful and explained everything clearly.
Marcos and Tiffany were great. Thanks for all the help!
Very nice employees. Tiffany explained everything and answered any questions that i had. Thank you. Purchased some things the other day!
I would like to command the amazing staff at Public Storage Boca Rio location. Tiffany & Marcos were exceptionally courteous, patient and professional in helping me set-up my new unit. Thank you both for the amazing customer service.
Gracias los recomiendo exelente atencion , seguridad y muy limpio todo el año q estuve con mi Storex gracias 👍👍👍👍👍
Deiondre answered all my questions and was very nice.
Great service and really helpful!
I had a wonderful experience with Public Storage. Everything went smoothly throughout my stay with them. I want to give a special thank you to Tiffany with all the help she gave me. She was so professional and willing to help me since day one. We all need more people like her. Tiffany you are terrific! Thank youuuuu!
Tiffany has exceptional customer service, every time I go to the office, she’s always willing to answer any questions I might have and always smiling. Property well maintained!
Marcos was very helpful setting up our first storage unit. Made sure we had everything we needed
Hazard is the best! we adore her service, she helps us with everything. All the information was clear, she knows the business! Excellent human !
You have a diamond!
I had left my storage cart at the share warehouse the other day and thanks to Marco’s who had found it and called me to pickup at the office
Awesome experience with Tiffany! I was locked out of my storage and it was the very end of her day, but she stayed late just to make sure I was able to access my things, which I needed to do b/c of an emergency. Place is also very clean, and have only have positive experiences since I’ve been here, about a year or so. So appreciative for Tiffany’s kindness and the staff at public storage on Boca rio road!
Outstanding customer service from greeting to exciting. Tiffany was incredibly patient and very good at explaining company policy and instructions for use. My first time using a storage facility and Tiffany make it exceptionally easy to understand
Tiffany was of great assistance.
We always have access to carts. Very clean.
La atención fue bastante seria, aunque muy correcta por parte de quien me atendió, tengo un storage rentado, fácil, rápido y a buen precio
This is a great location to rent at. Very clean and a big facility. The managers that work here takes great care of their customers.Highly recommend!
This is the best public storage to deal and I have been here a very long time. They are awesome!!!!!!!!
Tasha was very kind and helpful in accommodating my request.
Register was easy, cost is fair. Precious answered all of my questions, showed me around and was a true pleasure. Thank you Precious!
Tasha was amazing
Easy and quick
Best storage in boca !
This location is safe and secure. With coded entry pad to enter and exit at all exits makes it feel even safer. Able to go in 24 hours a day to retrieve your stuff or put things in your unit. Clean facilities.