Public Storage Self-Storage Units at 21000 Boca Rio Road, Suite A31, Boca Raton, FL

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Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x4'Online only price$ 30/moSmall 5'x4'- Outside unit
- Drive-up access
$ 30/mo $35Best Price Label -
4'x3'Online only price$ 36/moSmall 4'x3'- Climate Controlled
- Inside unit
- 1st Floor
$ 36/mo $43Best Price Label -
5'x5'Online only price$ 43/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 43/mo $51Best Price Label -
5'x5'Online only price$ 46/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 46/mo $54Best Price Label -
5'x7.5'Online only price$ 49/moSmall 5'x7.5'- Climate Controlled
- Upstairs/elevator
$ 49/mo $58Best Price Label1 unit left! -
5'x10'Online only price$ 74/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 74/mo $87Best Price Label -
5'x10'Online only price$ 74/moSmall 5'x10'- Inside unit
- 1st Floor
$ 74/mo $87Best Price Label -
5'x10'Online only price$ 94/moSmall 5'x10'- Outside unit
- Drive-up access
$ 94/mo $111Best Price Label -
5'x10'Online only price$ 97/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 97/mo $114Best Price Label -
5'x15'Online only price$ 130/moMedium 5'x15'- Outside unit
- Drive-up access
$ 130/mo $153Best Price Label -
10'x10'Online only price$ 154/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 154/mo $181Best Price Label -
10'x10'Online only price$ 157/moMedium 10'x10'- Inside unit
- 1st Floor
$ 157/mo $185Best Price Label -
10'x10'Online only price$ 161/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 161/mo $189Best Price Label -
5'x15'Online only price$ 167/moMedium 5'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 167/mo $196Best Price Label -
10'x10'Online only price$ 177/moMedium 10'x10'- Outside unit
- Drive-up access
$ 177/mo $208Best Price Label -
10'x15'Online only price$ 247/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 247/mo $290Best Price Label -
10'x15'Online only price$ 255/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 255/mo $300Best Price Label -
10'x15'Online only price$ 274/moLarge 10'x15'- Outside unit
- Drive-up access
$ 274/mo $322Best Price Label -
10'x20'Online only price$ 296/moLarge 10'x20'- Climate Controlled
- Upstairs/elevator
$ 296/mo $348Best Price Label -
10'x20'Online only price$ 300/moLarge 10'x20'- Outside unit
- Drive-up access
$ 300/mo $353Best Price Label -
10'x20'Online only price$ 384/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 384/mo $451Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Boca Raton
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Boca Raton Storage Units Adjacent to Florida's Turnpike
Storage units in Boca Raton are located just south of Glades Road and adjacent to Florida's Turnpike. Indoor climate controlled storage units and outdoor units with drive-up access are available in a range of sizes.
Avid golfers who frequent the public courses at nearby Southwinds or Osprey Point can tuck away clubs in a 5x5 storage unit for convenient dropoff and pickup.
Nearby Hammock Pointe Elementary School families can store all their recreational gear in a 5x10 storage unit. Bats, bocce sets and pickleball racquets can be stowed with umbrellas and sand chairs. Pack in rarely used items, such as holiday decor or winter coats, behind the things you go to all the time.
Residents sharing a place at Crystal Palms Apartments nearby can store duplicate furniture in a 10x10 storage unit. Couches, dining sets and coffee tables can be stowed with boxes and excess kitchen equipment. If you are downsizing, these cheap storage rentals are a handy size to store belongings while you decide what to keep.
An outdoor 10x15 storage unit with drive-up access is ideal for loading and unloading long watercraft, such as kayaks and standup paddleboards. Water access is close by at Sunset Cove Boat Launch.
After paddling, stay at the park for events at Sunset Cove Amphitheater, which hosts live concerts, movie screenings and festivals throughout the year.
Homeowners near West Boca Raton Community High School planning a remodel can store five rooms of furnishings in a 10x20 storage unit. Everything will be close by if you need to retrieve an item during the remodel.
If you are considering retiring in Boca Raton, find a cheap storage unit here while you house hunt. Though close to Pompano Beach and Fort Lauderdale, Boca Raton has golfing, beaches and Intracoastal Waterway access in addition to local cultural institutions and an active historical society.
Residents and visitors alike enjoy visiting the renovated Boca Raton History Museum with its 80-foot-long animated timeline. The historical society maintains the museum and visitors center at the old Town Hall building, which got its commission in 1926.
The society also puts on public programs at the 1930 Florida East Coast Railway Station, aka the Depot aka the Boca Express Train Museum. Both buildings are on the National Registry of Historic Places.
For dog lovers, all you may need to know is that Boca Raton has a designated dog beach.
Boca Raton Public Storage has storage solutions for a host of storage dilemmas.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 443)
Great deals and awesome help from Tiffany.... very much recommended!!!!
Tiffany and Tyler were tremendous help and gave us great service to thumbs up
Staff is great place is very well maintained
Hello people if you need to do storage all your belongings I highly recommend this location they are best customers service Tiffany and Celeste help me out all throughout my account they were awesome and very kind with me I am so confident to leave my stuffs there with them, they are very sufficient and knowledgeable in what they are doing Love you all
Tiffany Is the best person at this location hands down. Best place to store
Tiffany is the best. If you need storage come and see her
I am a mover and I just moved a customer out of here that lost everything because of black mold coming through the ceiling. Obviously they have a major leak somewhere.
Tiffany showed me two units and after selecting one she assisted in all paperwork pleasantly and efficiently. An absolute pleasure to work with.
Terrible customer service plain and simple. If you are looking for storage for a long period of time this is not the place. The rates continue to rise so don’t be fooled by the original offers and the $1 promo they’ll get it back. I have a sick mother who I am buying a house so we can live together and asked to see if I can keep my rate of $335 which is still pretty high and have been given multiple increases and was denied and raised to $400 a month. It shows paying your bills on time get you no where and no empathy this owner has.
To much money!
Tiffany was amazing! Very helpful and knowledgeable. Made this a very easy and enjoyable experience!
Marcos and Tiffany were very helpful and professional and the property is very clean definitely happy to store my belongings here
Tiffany and Antony are amazing with me today when I was changing my unit; they are so kind, patient with my accent; they even help me to use an automatic open the gates through my phone; congratulations for Hering capable customers service like them. I left the store very satisfied indeed!!
Marcos was a pleasure to to work with. Made it really easy for us to get our storage account set up!!!
The staff member I met was impatient to answer questions and unwilling to show me the storage space. He also tried to let me take the insurance and the lock without telling me those are actually optional if I choose a smaller space.
I just moved out of the country for a year so I was a bit hesitant if I should sell my things or store them but once I vistes the public storage facility I was actually very pleased with how advanced the facility was. Everything was digital and you could control everything with the app
Marcos. Very helpful and great services. Thank you for everything
Sam was extremely nice, knowledgeable, and helpful!
Marcos, thank you for finding my key left in the lock! You saved me a ton. Much appreciated!
Tiffany and Monique was very nice. I didn't rent from them at this time but my friend was looking for storage. The property was clean and they answered all questions we had. These girls was awesome!!!!
Tiffany and Marcos are wonderful. Definitely a great spot to rent storage space.
If you enjoy getting robbed of over $30k in property and having no responsibility taken by management this is the place for you. Over 50 storage units were robbed on February 10, 2023, and the thief was on-site for 2.5 hours without anyone noticing. Since that time the renters have been provided with no information other than the phone number of the Palm Beach County Sheriff's Office (who are also unresponsive) and have dealt with incredibly rude staff. DO NOT USE THIS STORAGE FACILITY UNLESS YOU ENJOY GETTING ROBBED!!!!
Awesome to still see the same familiar faces know the office. Hands down best service!!!!!!
Marcos was most helpful. We greatly appreciated his kindness.
Marcos was great. Fast and easy to deal with.
Marcos got it done. 👍🏽
Marcos went above and beyond for me and I so appreciated it.
Awesome customer service
Waited way too long to do this, fed up with climbing to put Christmas away we stepped up. Our man Marcos hooked us up, taking us for a tour and showing us the sizes. He took the time to make sure we got what we need, went over everything with us and made us very confident with our selection. Safe and sound feeling about storing our stuff here. If you need extra space to remodel or move come see my man Marcos at Public Storage.
Tiffany is always nice and helpful
Totally professional, personable, and most efficient. It was a pleasure renting a unit. I
Been renting for years, place is always clean and people are friendly. The manager Tiffany is extremely helpful!
Always looking good service and ready for occupancy
Terrible experience with this location. I’ve never experienced a business less willing to help or provide services. We made reservations a month in advance. We received multiple, multiple email confirmations along with phone calls asking if we had any needs or concerns. We’re thinking this place has it together and we won’t have any issues on our scheduled move in date- WRONG! All of the sudden, they needed the physical title for our cars that were from out of state. Copies would not suffice and they informed my husband they did not have internet or email for him to send a scan. Not only did they refuse to rent us 2 garage storage spaces for cars with proof of insurance, copies of title and registration which proved we OWNED the cars, they had the audacity to charge us the $30 administrative fee! When asked to see the section of the contract pertaining to this requirement, Tiffany could not provide one. Seriously! I wouldn’t waste your time or energy dealing with this place. Tiffany was very difficult to communicate with and definitely did NOT want our business. I am glad we found another option at the very last minute and didn’t pay this business over $1000 to store our cars for multiple months while we were traveling out of state. I can’t imagine what the customer service situation would have been like if we had issues with our cars while in their storage units. Thank goodness they showed us their true colors prior to doing business with a company who thinks it’s acceptable to operate their business in this manner.
A great big thank you to Marcos for making things so easy for us to get started with Public Storage today.
Great location. Great help definitely recommend!
Very accommodating and great facility
The lady at the front desk have the best customer service! Great place to rent a storage. Highly recommended.
Tiffany and her staff were fantastic !!!
Marcos was a fantastic helper with my units! I will continue to use this location for all my storage needs.
. I have been renting from them for two years and had absolutely no problems. Today was basically the first time I had to call. Tiffany was very helpful. Great customer service.
marcos is great
Marcos is great
Norbett es una persona muy amable, me atendió súper bien, me dio todos los servicios perfecto y me ayudó con todo lo que necesitaba, lo recomiendo
Marcos was very helpful. Great customer service. I wish would be like that every where,
Public Storage at this location is just the right one! 🌟👌🏼 Tiffany is very efficient and helpful….👏🏼👏🏼💯 I would definitely recomend this location..
Tiffany Great services!!
Marcus was very helpful and explained everything clearly.
Marcos and Tiffany were great. Thanks for all the help!
Very nice employees. Tiffany explained everything and answered any questions that i had. Thank you. Purchased some things the other day!
I would like to command the amazing staff at Public Storage Boca Rio location. Tiffany & Marcos were exceptionally courteous, patient and professional in helping me set-up my new unit. Thank you both for the amazing customer service.
Great location near turnpike
Gracias los recomiendo exelente atencion , seguridad y muy limpio todo el año q estuve con mi Storex gracias 👍👍👍👍👍
I would give a 0/5 if I could! There was huge roaches in one of my boxes. There was about 12. It was A LOT. I have a big fear of insects and bugs and when I was holding the box with the roaches in it, I felt a weird feeling on my hand and then I took my hand out and there was a HUGE roach like it was the biggest roach I've ever seen. I thought it was just that one but when I opened the box, I was surprised with more. It was absolutely disgusting and unacceptable!! There was also weird small black things all on my items, idk what it is but it was weird. And some silverfish. My items didn't have any insects in them before I put them in storage. I understand that it's and outside storage but their job is to manage your items and make sure they're being stored properly. So it's their job to clean their facility! Also another thing I didn't like is how inconvenient the hours are. When the office is closed there's nobody to help you when you have an issue. They don't answer the phone. My code didn't work on the first day and it was crucial that it worked that day, because I was moving out of my dorm and I had to catch a train back home, the next day. To conclude, it was a horrible and stressful experience.
Deiondre answered all my questions and was very nice.
Great service and really helpful!
I had a wonderful experience with Public Storage. Everything went smoothly throughout my stay with them. I want to give a special thank you to Tiffany with all the help she gave me. She was so professional and willing to help me since day one. We all need more people like her. Tiffany you are terrific! Thank youuuuu!
This place is awsome with great experiance employe One more time I am here This location is like my home I feel really very good here. Every body here so friendly. I love this location After many years now really friends here. I always say thankful for this location
Tiffany has exceptional customer service, every time I go to the office, she’s always willing to answer any questions I might have and always smiling. Property well maintained!
Hazard is the best! we adore her service, she helps us with everything. All the information was clear, she knows the business! Excellent human ! You have a diamond!
Marcos was very helpful setting up our first storage unit. Made sure we had everything we needed
I had left my storage cart at the share warehouse the other day and thanks to Marco’s who had found it and called me to pickup at the office
Awesome experience with Tiffany! I was locked out of my storage and it was the very end of her day, but she stayed late just to make sure I was able to access my things, which I needed to do b/c of an emergency. Place is also very clean, and have only have positive experiences since I’ve been here, about a year or so. So appreciative for Tiffany’s kindness and the staff at public storage on Boca rio road!
Outstanding customer service from greeting to exciting. Tiffany was incredibly patient and very good at explaining company policy and instructions for use. My first time using a storage facility and Tiffany make it exceptionally easy to understand
Tiffany was of great assistance. We always have access to carts. Very clean.
La atención fue bastante seria, aunque muy correcta por parte de quien me atendió, tengo un storage rentado, fácil, rápido y a buen precio
This is a great location to rent at. Very clean and a big facility. The managers that work here takes great care of their customers.Highly recommend!
This is the best public storage to deal and I have been here a very long time. They are awesome!!!!!!!!
Tasha was very kind and helpful in accommodating my request.
Register was easy, cost is fair. Precious answered all of my questions, showed me around and was a true pleasure. Thank you Precious!
Tasha was amazing Easy and quick Best storage in boca !
This location is safe and secure. With coded entry pad to enter and exit at all exits makes it feel even safer. Able to go in 24 hours a day to retrieve your stuff or put things in your unit. Clean facilities.
I’ve used this facility for the past 2+ years. Both personal unit and a business unit. The rate goes up ALL THE TIME! It’s filthy and infested with bugs. I report it to the workers they say they are going to clean it but they don’t. All these photos are from bugs and pests from ONE hallway. PUBLIC STORAGE needs to do better. Stop raising the prices and clean your facility.
Tiffany was actually really helpful, I was super new and lost on the whole process. But she was a gem. Thank you public storage.
Loved the service at this location young lady by the name of Tasha assisted me with answering all my questions talked me through a couple of units they were nice but a little beyond my budget
Excellent Facilities and Incredible Staff. Highly Recommend.
Easy to use and clean, but beware of rate hikes. Within two years, a 10x10 unit went from $115 a month to $245 a month. How?!
Ms Tiffany has the patience of a saint!! She guided me through the entire process and made it easy! Highly recommend!!!
Marcos was so helpful and kind. We nevet used storage before. I would recommend the Boca Raton Public Storage bighly Carol L
Update from 5 stars to 1 star to 2 stars. I am bringjng this review back to 2 stars only because of how responsive Andrew the Regional Manager is. I still feel the experience we went through with the proerty manager was wrong and unprofessional. The lack of apology from the property manager inexcusable and her behavior is is irrepressible. 16 year Public Storage Client
great service, really professional and attentive staff. Precious was super helpful : )
Representative very helpful, informative and patient. Service was great
Tasha and Tiffany were a lot of help getting me squeezed in for a storage unit on a huge time crunch. Also this storage units location is very convenient for me. Without there help I don’t what I would have done.
Great storage facility and the service by Marcos was totally awesome. He was so helpful from start to finish and went way beyond to make sure I was happy and settled in my new unit. The facility is great - very clean and tidy - but Marcos is the star of the show!
Tasha was very helpful and courteous. She made my storage experience a most pleasant one. Nice location and clean facility.
I went here to check out storage! The place is clean and the customer service is great! I recommend if you need storage. This is the place to go.
We are doing a construction project down the street, and not to familiar with the area. I needed a storage unit for my material and Tiffany made this process amazingly easy she helped me pick the size I needed and walked me through step by step I couldn’t have imagined the level customer care she provided ! Excellent I definitely recommend speaking with her !!!
Good service with Lenny very good customer service, clean place and secure.
Great service from start to finish. I've used a number of storage units and these guys are as clean, efficient and patient as it gets
Tiffany us a great help
I like the way Deanna take care of me and she is so nice and helpful.
She should get a raise first time with public storage and because she was so patient will continue with mine And recommend public storage to others
Tiffany, is just the greatest. Such a smiling and wonderful cheerful lady and so helpful!! ❤
Great service!
Pearl is amazing I am thankful for her help
Tiffany and Pearl! Are awesome! Great service!
I think this facility is awesome. The setting is a safe place. The facility is spotless. Pearl, Brittany and rest of the staff are so helpful. Pick this lace over all others as they are competitively priced .
Great customer service
Great place. Clean, easy to navigate and great customer service. Things were explained completely and we were able to take a look at spaces to see which size best fit our needs. All of our questions were answered and I was completely satisfied. Access and loading was extremely easy and I feel totally assured my belongings will be safe. Highly recommend.
Nice storage
I really like this storage facility and the people who work at this location. Everyone has been nice to me and Tiffany was super nice and great in helping me quickly and easily fix an issue I had. I really appreciated her help. The units are clean and well maintained and all around has been a good experience so far. And thankyou again Tiffany for your help.
Great customer service from both Pearl and Tekira in the front office. Very helpful. Clean facility and fair pricing on moving/storage materials.
The day I moved out I lost my lock keys and after spending an hour back-tracking I gave up and went to the office to report that. First of all, it wasn't the end of the world because I was told that they would be able to unlock the door for me within 10 business days. Within a half hour of getting home I got a phone call from Tiffany that another customer had found my keys and turned them in. Problem solved. Thank you to the unknown customer and Tiffany for being so proactive.
Tiffany made this process very smooth!! I was in and out in less than 15 minutes! Great place for storage!
Margaret was very nice and was great help!!
Tiffany was a great help and was very thorough helping me pick a storage unit I definetly recommend this location if you need storage in boca raton!
Friendly staff. Great rates. Clean
Awesome experience at the office. TeKira, at the desk, helped me make a decision. She is knowledgeable about the business. She was kind and help me make up my mind. Thank you TeKira!
I spoke with a young lady over the phone named Takira. I was transferred over from the call center. I was asking about a 5 by 5 unit but unfortunately they didn’t have anymore. She was kind enough to see if the other locations had it. I told her that I would rather wait until they have one at Boca rio because I’m not to far from there and I love how the location looks. I believe we were on the phone for 15- 20minutes and she never rushed me off the phone. She has a welcoming personality and I look forward to renting with them before July 18th.
Tiffany was great! Thanks for your help!
Kim was extremely helpful and kind. She was able to help me with my lock. I’m very pleased with my visit t today! Next time you’re at Public storage on boca rio, ask for Kim!
Very professional and friendly!
Kim helped me the other day. I was looking around for a storage unit, and had been to a couple other places. When I came to Public Storage, Kim helped me that day. She took her tie and showed me around. I was impressed with her knowledge, and how clean everything was. Kim took her time with me and was patient with all my questions. I felt like this was the place for me. Hopefully, they realize what an amazing person she is. Thank you Kim! I’m so glad I chose to rent here.
Customer for 5+ years. Had a few issues that were quickly resolved by Tiffany. She has gone above and beyond to help. Storage units are mostly the same. It’s the people that make the difference. Thank you Tiffany! I would always recommend Public Storage Boca.
Kim was excellent!!!
I rented a space today and Tiffany was very helpful and courteous, she explained everything with detail. Great facility.
Tiffany was great
Tiffany and tasha were very helpful
very good service thank you Margareth!!
I recently went to Public Storage and Tasha and Kim were extremely helpful. Thank you so much :-)
I went in to public storage and was greeted by the most pleasant and courteous staff. Kim showed me a unit and while she was showing me the property I was impressed with how clean it was and Kim was very knowledgeable! I would recommend to anyone needing to store there belongings, you should most definitely go to the Public Storage on Boca Rio- CLEANLINESS & SECURITY - 5 STARS! KIND & KNOWLEDGEABLE STAFF- 5 STARS LOCATION- 5 STARS When you go to the Public Storage on Boca Rio Rd, make sure to ask for Kim! She and Tasha are by fast the 2 best managers I've ever dealt with before!!
Kim and her co-worker were very welcoming and kind. I had a very good seamless experience renting a storage space. I would recommend to a friend 100%
Kim was amazing! So helpful , so professional. I highly recommend her at Public storage .
Are you looking for a professional and people that care about your needs?? Well this is the place!!! The girls there are so helpful and willing to do anything to make you happy! Thank you for working with ny aunt and I. I truly appreciate it!
Kim walked me to a 5 x 10 storage unit and was super nice and extremely professional. Unfortunately my plans fell through and I no longer need a storage unit but I will be back the next time I need a storage unit to get one from this location as everyone here is excellent especially Kim
My rate was increased and the kind and friendly staff went the extra mile to request a rate reduction and were able to get it approved. Thank you so much!
The staff was very helpful. I worked with Kim and she gave me the tour. The facilities are very well maintained. I'm new to the public storage game, so it was comforting to see this impressive setup.
Had excellent service by Kim and Emmy who literally walked me through the details of the lease and showed me the unit. The only issue that was a concern was the actual size of the unit I leased. While I was told its dimensions were 10' X 5"when I first saw it It looked smaller to me. I didn't have a measuring tape with me and I had to get one from home before I could commit. In actuality, the interior is about 8'6" X 4'10". Fortunately. It exactly fitted my minimum need and I leased the unit. But the advertised size is incorrect.. That is not right!
The prices are a little too high but clean place.
We had rented this storage unit me and my wife thinking we were going to move nearby. The place didn’t go through so we had to cancel. Tiffany and Hannah helped me cancel the storage unit and they gave me a credit to use in another location. After a very hard 2020 this was great news to get great customer service to help us during a move during these hard times. Tiffany and Hannah were professional, kind, and very helpful to resolve my situation. They are great assets to the public’s storage company and we are very happy with the service they provided to us! Thank you public storage! We can now get a unit closer to where we live and this make it easier to move with less stress and less distance!
Needed a new stage unit and Tiffany at Public Storage on Boca Rio Road was so pleasant to work with. She was knowledgable about availability, helpful in selection and so nice on move in day. Thank you Tiffany!!!!
Margaret was so helpful...a great asset to Public Storage!
I Give Margaret the Manager of this location ...a 5⭐ star Review!!! Margaret has been the best and patient with me.
Margaret provide great customer service!
Bad customer service!!! Try asking questions about the price increase and we only been with them 8 months they stated that is normal that's is in my agreement was signed when we got the storage but when I ask on what page and they hang up the phone call 5 times after that and refuse to answer and when they did they just put us on hold
My boyfriend and I rented a storage unit at this location. Margaret at the front office was super nice and helpful! She took her time to show us the unit we were interested in and made the whole experience quite pleasant. Would rent from this location again. Thank you Margaret for your great customer service!
Margaret and Tiffany is very professional and very helpful This location is the only location I would rent a storage unit.Great team work.
The best service, very clean environment. Cold AC Margaret gave me the best Customer service ever. We reccomend this location to anyone!
I’m a current tenant at this property Margaret and Tiffany are extremely nice when I walk in to pay.These ladies greet me with beautiful smiles with mask on.
Margaret is amazing at the front office. Made our experience extremely easy. Very nice and informative. Also very clean location for a storage facility.
Tiffany was so helpful and informative. Thank you so much!
Margaret helped us out with our e rental and we got the right price and space that we were looking for. If you visit here ask for her she will definitely provide you with great customer service and a great experience.
Super friendly and helpful staff. Very clean and easy to rent. Quick process
The office space at registration was very large and adequately spaced for social distancing. I am very concerned about the pandemic and entering a strange building and elevator for the first time. Everything was set up so well, and the elevator limited to one person or same group of people, which assuaged any trepidations I might have had. There were two ladies at the front desk and I was asked by Margaret if she could help me. She was extremely;8y professional, knowledgeable and understanding of my needs. She attended to me in both a friendly, professional and kind manner. She should be considered for advancement within your organization. I have rented self storage facilities before, both in Long Island, NY, Manhattan, NY and Delray Beach. This facility ranked among the best for operation, lighting, security and cleanliness.
Excellent service from the staff! Special thank you to Margaret and Bianca for fast, efficient and on-point service with a smile.
Two ladies inside doing nothing. Asking please only one customer at the time, for their safety! Amazing how people are using covid to be not working. Lobby is big enough to keep 12 feet social distance. Do not go here
Tiffany at the Boca Rio life location was very professional and helpful. This is my first time renting a storage space, she made the experience very pleasant. The friendliness of the staff was exceptional. Thank you for delivering great customer service.
Margaret was wonderful my rental went smooth.She was very professional and nice I recommend you guys to rent here.
Everyone was nice and Mariah was helpful with getting me all set up. However it would be more helpful if, when you make your online reservation, it showed all the different insurance options, charges & fees included. Other than that, everything else was good.
Mariah was great and professional she took care of my situation with respect to my time and would recommend anything she is associated with she is knowledgeable and seems to have a Brit future ahead of her, she is a wonderful face for the Public Storage company.
Margaret was wonderful she help me look around for a public storage close to my house.
Margaret was very nice and helpful she answered all my questions about transferring into a smaller unit.
Margaret was very Excelente she help me with my rental.My English was very little. GREAT CUSTOMER SERVICE.
I recommend HIGHLY. I was a tenant for over 2 years. The place was completely renovated. Enjoy! Great Service, always. On the phone or in Person. I honestly cried after leaving and am sad even while I write this. I feel like I lost a family member. God Bless in Jesus Christ Holy name, by the Power of the Holy Spirit. Amen
Very smooth transaction and I even had to upgrade my unit from the one I had initially reserved.
Amazing!! Brand new location great staff specially Tiffany she is great !! 100 % recommended
Great quiet location
I had the most pleasing visit at Public Storage today. I went into the store to find out about prizes and promotions and I was greeted by a very friendly staff. I spoke with the Property Manager Tiffany who was very friendly, informative and very knowledgeable and did not hesitate at all. I ended up renting a unit and is one hundred percent satisfied. Awesome place to rent!
I rented a storage unit today and Tiffany did an amazing job at helping me find the right size she was very knowledgeable and the other staff members where very friendly .Highly recommend
Tiffany and Jesus are spectacular they were very helpful and made me feel very welcomed. They Helped me find the unit I needed as well and With everything that’s going on they made be few safe and secure. They made sure to wipe down everything before I touched it, very clean and neat !!!!! I would recommend this property to all of my family and friends. Thank you!
I rented a unit today and I highly recommend this storage facility! It was very clean and the staff was very nice. Tiffany helped me and she was very friendly and explained everything in detail. I was able to see a unit and complete the rental process in less than 20 minutes, highly recommend!
Came in with my friend as she needed storage. We were greeted by a great staff. They explained everything to where we understand on how to access the space. The reason why we rented was of the amazing staff and the security of the place.
Have read it at this facility numerous times never had a problem Tiffany the manager is great help me with my packing supplies and the right size unit that I needed it is kept well lit and very clean would recommend it very highly
Good customer service and clean facility great place
I vacated my unit and notified them of this. Jesus was right on top of it and went and checked the unit and sent me a move out receipt right away. He was very very helpful and very courteous. Thank you Jesus for your assistance!!!
Place was super clean and really nice. The staff was really helpful and informative. They really took the time to explain in detail everything I needed to know, showed me all their different rates for their units. Even helped me pick out some boxes and tape to purchase that I needed for my moving. They made it a real easy process I would like to thank them for all their help. Looking forward to coming back 👍🏽
Worked with Kyle and he was very informative and helpful. Storage facility is clean secure and easy to access.
The staff has been extremely help from the first phone call upto and including move in day. I highly recommend this public storage location.
Facility looks spotless and very well staffed. I was immediately helped by a lovely women named Crystal. Everything was explained perfectly and left with a new storage unit within my lunch break. Full out received better service and help then I was expecting. Perfect!
Excellent service at this store
We were served by Crystal. She was helpful, knowledgeable and made our experience trouble free. The location is convenient and clean our only problem is there is no light in the unit, so although you can go up to 9 pm, you would have to carry a lantern. There is no electrical outlet nearby also.
Great experience. Tiffany was awesome, always friendly, smells like vanilla which made us feel welcome. Very helpful and nice staff, thank you so much for making this a great experience Tiffany!
Amazing service, staff was wonderful.
Amazing service! Very helpful staff and knowledgeable about its facility. Always willing to help and I have the peace of mind knowing my belongings are in the right and safe place. Easy to access and not much hassle.
Great storage, a lot of storage options, high quality security's system and professional employees
We received very good attention from Ashley, she is very nice
Employees are nice, district manager and his staff unprofessional, rude and do not have a clue about customer satisfaction or service.
I had the pleasure of working with Eunique on her first day of working with the public. She was eager to help me find the right unit for my needs. She was helpful and pleasant. On a return trip I had the good fortune of working with Hannah. She resolved my problem with a smile and went above and beyond to ensure my satisfaction.
the staff is amazing, very helpful and pleasant the facility was nice and clean.
I have had a great experience at Public Storage in the Boca Raton, Fl facility very courtesy. It was my first time renting a space and they made me feel well. Annabel, Tiffany and Hannah 5 thumbs up ladies👍👍👍👍👍
This location is amazing! The staff are very helpful and The place is very clean and I would absolutely recommend it!! 🤓
Supermercado muy completo, no es el más económico.
Crystal wa awesome
Shonta and crystal were excellent and very helpful.
Great experience! Meg was great to deal with. Property is clean and secure!
Kenya is the best she helped us out so well thank u kenya
Facilities are clean and staff is accommodating but you get nickel and dimed to death
Crystal & Hannah were amazing. They were both very helpful and informative.
Great facility. Wonderful service. Our girl Naimah was so thorough in explaining us everythin . We recommend this facility. So glad we have it close to home!!
I must say today, I was blown away by the service I received from your co. Hazra, Tiffany, and Kierra was so professional & helpful which made the process so painless. Now I truly can say "That Was Easy"! And I am well pleased!
Met Christina today and she was very knowledgeable and friendly. The unit she showed me was pristine clean. The indoor units are secure yet are easily accessible for when you need to get into your unit. Their rates are reasonable too. Go by and see them if you're in need of some extra space!
Awesome and very friendly. Policy might be a little unjust; however, thankfully we got out in a jiffy
Mariah Was a very fantastic young lady and very knowledgeable about the public storage property I was pleased by her smile and laughter I recomend storing with public storage as well as referring friends I'm highly impressed!
Clean and well maintained. Reasonable rental prices, too.
Ashley was awesome! Extremely professional and helpful in getting me signed up and set up for a storage unit in a very short time. She also helped me with additional items I needed for my unit. She is a keeper. Thanks for a great experience..
Very clean storage and great experience great place
Hannah gave me excellent service ... explained everything to me ... I would recommend this location and ask for Hannah !!! Make sure you make a reservation online ... and prices outstanding ..
Very good place!
Mariah was great, nice new bulging at a great price. Thank you
Crystal and marahia was outstanding, customer service was excellent. They explained the whole process while walking me to the unit, I am pleased with service here.
Crystal is very nice place is very clean.
The service was amazing! Mariah did an excellent job of helping me to get settled in my storage space. I am pleased and satisfied that I made the right choice.
Excellent service, fun experience...Mariah helped us and we had a storage in 15min
Jaime and Hazra were very kind and help full. They took the time to explain everything to us and help us get the right size unit for our needs. We appreciated their good service.
Ashley took great care of us. If it’s possible to make moving day pleasant she did it!! Thank you for your kindness
Good service and clean place to rent
Gigante. Buen servicio. Muy economico
Great
We were in a pickle as were not allowed to enter a complex with a big sofa and found this public storage brand nearby. Service was excellent! Thanks, Hannah.
Was helped by Ashley and she was great very helpful and sweet. Thank you
Meg, Tiff, And Annabel really addressed all my concerns and made me feel at ease---these were trying times that worked out perfectly I recommend this property
Horrible service, people over there and almost all public storage are there just to make numbers and get your money, they care more about your money then you, keep this in mind.
Thank you Pubic Storage in Boca Raton, Florida..very Friendly and Helpful Staff. Very clean and modern facility.
Thank you Dan Fabricant for honoring your word and taking good care of me. You truly understand the concept of good business and are a gem for your company. I appreciate your help and busniess.
Special thanks for making it easy on the sign-up.
Very clean facility and helpful staff... great work ladies... all of you deserve a raise :)
The staff at this location is very friendly and professional every time I visit I get nothing but the best service when I arrive and question I have they get answer Probably! Thank you staff at public storage your amazing!!!!!!!!
Very helpful, love everyone who is employed here
Ashley was excellent and fully explained everything
Great place, Lulu was very kind and patient. She explained everything clearly and slowly we understood all the information. Google says you guys pay 9.29 the hour I’m hundred percent she at least deserves 11.00 the hour, you should recognize the good work and the effort to keep the great level of this Company.
Ashely and Tiffany were very sweet, helpful and Patience..5 st ars
Rented from quite a few different storage facilities but this one was by far the best, and also very clean and secure. And the customer service was absolutely terrific. Would definitely recommend this place.
I went to Public Storage on Boca Rio today to secure a 10 x 10 unit, and I was amazed how it had expanded over the last year. I have been a customer several times in the past and was shocked to see how nice all the changes were!! I was assisted by a fairly new counter person named Meg! Meg was friendly, very helpful and went through every item on the lease contract with me. I have to say the entire staff was pleasant and courteous and when I was finished I actually felt like I had made a friend named Meg!!
Beyond the worst storage unit I have ever used!!! I got the stoarge unit on the 5th and asked them to keep the credit card on file for automatic payments. I received a call that I was late needed to pay and had a late fee. I paid and asked for a one time waive for the late fee since I was confused on why my credit card was not on file. They ABSOLUTELY refused a courtesy one time late fee to be waive. I could not get in the gate and refused me to my items even though I already paid for the month. I was floored they were so rude and wouldnt waive the late fee one time as a new customer (the last storage place I used was nice never pulled anything like this and ALOT CHEAPER.). Then after trying to speak to a manager about the late fee they just gave me a customer service line. They called me almost everyday three times a day for $36. Mind you I already paid my unit fee. Then I finally get tired of the calls so I pay my late fee. I give it two days to get into the gate go back to get my child some of his close and there is a public storage lock on my unit it had a broken key in it like someone tried to break into my unit. I called the front and the rude lady laughed at me when i said the locked would need to be cut. She came down with keys only to open told me they would need me to sign a paper with the manager and look at surveillance camera. At this point im furious! The staff is beyond rude and ridiculous over a late fee I now cannot get what I need for my children have to wait around for a manager tp cut the lock.NEVER USE PUBLIC STORAGE ESPECIALLY THIS LOCATION!!!!!! RUDEST STAFF. NOT A CARE IN THE WORLD ABOUT HUMAN BEINGS. Ill they care about is getting everyone on late fees and locking you out of your unit even after you pay!!!!
Rented a 15x10 Clean, easy access, nice location. Lulu waited on me and was very helpful and informative. Would recommend this facility and her
Lulu was super helpful and informative! A+!!
Lulu was so professional and pleasant to work with. She is so sweet and is the best, make sure you stop by to see her at office for your storage unit needs.
Tiffany was awesome!! She went outside in the pouring rain to take us to our unit. Bless her heart. She went way above the call of duty ! She’s great!!!!!
Exelente I so happy
So this is the first time I’ve ever used public storage , and from start and (sadly) to finish , the staff at this location is absolutely phenomenal... they are incredibly helpful, knowledgeable and ALWAYS in an amazingly good mood. The new building is absolutely gorgeous , and the new security system says hello and good-bye with your name which is oddly exciting! OH! And the pricing was also incredibly fair! I will deff always come here for future storing needs!
Excelente service from Ashley!!!!! Thank you!!!! 5 start
Ashley & Annabel are rockstars her! I called the new location here on Boca Rio Rd. To inquire about a 10x10 air conditioned unit and they went above & beyond helping us secure our unit. Not only were they extremely pleasant to deal with but they addressed all of our questions and concerns. Annabel walked us to the unit we originally inquired about. It was exactly what we needed and was on the ground floor which we preferred. They made the entire process easy, painless and quick. They walked us to the gate to make sure we knew how to use the gate code for added measure. Everything was beyond my expectations and I wouldn’t hesitate to recommend this location for anyone needing a storage facility, regardless of size. Thank you again to Annabel & Ashley for everything! We really appreciate it!
Great Location!! Ashley was very helpful and the process went smooth. Highly recommend this location.
Though the current location is under construction. The service that I received at 21000 Boca Rio Road location simply was 1st Class. The employees Ashley, Kierra, Diane and Tiffany were very nice and informative and provided me with all the information that i would need for when im in need of storage. Keep up the great work ladies. The facility looks fabulous from a couple of months ago. The service from the staff is great and very informative. Thank you for the positive experiences and atmosphere. -Ibis
Rented a 5 by 10 unit today location very centrally located. Ashley waited on me she was very sweet professional thorough. Andrew also was very professional I dealt with him on the phone in the past few days. Would recommend this location
Thank you so much Dorothy for Showing me the unit and answering all my questions.. I will recommend this location to a friend KEEP UP THE GOOD WORK!
They keep charging me extrao. It use to be $102 a month now it's $124. ItsI been that way the past 3 months. I'm getting my stuff out of this place. Overpriced as well.
Great location , the service not so good
Customer Service was exceptional and covered all rules & regulations
Great Folks. Friendly Respectful. Highly recommend this public storage facility
Tiffany and Annabel are amazing. The process was quick and efficient. They need a raise😀 Great customer service skills and fun to talk to.
Tiffany was great to work with.
Good location for me
Ive been a tenant for at least 3 years now and i have witness different people work that location but the two individuals that are currently working that location are great. Josh is always nice and kind. The property manager Tiffany is always willing to help. Cant wait til they finish the new 3 story building.
I needed a storage unit and Tiffany was very helpful answering all my questions and showing me a unit for my needs.
Tiffany and Josh were a big help ! Very caring and professional.
Tiffany has amazing customer service. She was super nice and very helpful.
I have been renting a unit from this company for many years!! Always clean and accessible. Tiffany at the front is great with customer service!! Would recommend! Also they are constructing more storage spaces next door which is a great sign!!!
Tiffany was great!!! I had a lot of questions and she had all the answers!!! Undergoing some near by construction but SHE made it very simple to get everything done quickly and painlessly!! Great Facility an excellent staff! Thanks for all your help!!
Great
we now have 4 units at this facility. I needed to make some changes to the account and Tiffany and Josh were eager to help me. They understand customer service!
Great rates but make sure you take 2 locks. They charge about $20 for locks. Overall good storage place next to turnpike.
The prices seem to be very high they're doing construction on a lot of places and pick out businesses that have been there for years to maximize their profits and they don't care about the small businesses all they care about is their own money I don't care about any of the businesses that might be renting from them
Tiffany was my representative and she showed us the unit which was perfect based on what we told her. She was very helpful and very professional and explained everything step-by-step. I highly recommend this location for self storage. I definitely would give them 5 stars. Tiffany was the best and I will definitely recommend this to family and friends. Definitely went above and beyond
They are very helpful and work hard to accommodate my needs. Tiffany and Josh have definitely taken the customer service to the next level since they are always willing to work with me and goes over and beyond to make sure that I am satisfied with the service. and facility
The worst customer care rude employees I will never ever deal with these people again. They even lock the trash bins that you can't even get into them to throw things out.
Very convenient location, close to turnpike. The property is clean and well maintained. Super friendly and helpful staff. Tiffany is definitely an asset to the team.
Tiffany was very helpful and professional.
Came in a couple of weeks ago to buy some boxes because I was moving. Tiffany was very helpful, nice. Need more people like her
Had the best customer service from Neasy she is the best employee I have ever come across at Public Storage. However Tiffany on the other hand was very rude and would not provide me with Neasys name to complete a positive google review for her. Neasy has an awesome personality outstanding customer service and if you are thinking about renting a unit from here please see Neasy she'll make your storage experience pleasant and smooth.
Very clean, great staff. Emmy in particular helped my family!
Came in the other day and rented with Nia and Neasy it was a pleasant outcome. They made me feel comfortable enough to where I would recommend anyone to work with them. Nia and Neasy are very experienced employees, they knew how to assist me in every category I needed.j
I was interested in finding out the prices and sizes of some of the units and I was satisfied with my service. Nia was very welcoming and she explained thoroughly what I needed to know. She even gave me advice in how to care and protect my unit. I am looking to rent next year and she has made my experience wonderful.
Poor conditions...roofs leaks....rats infested. Poor management and district manager does not return calls. Place has gone to pot and have seen it deteriorate most rapidly in the past 24 months. Do not store your possessions here.......I have warned you. Not worth even one star.
Nia was very friendly and patient today as she helped my wife and I secure the last 5 x 15 unit in the universe. My wife had dozens of questions, which Nia navigated flawlessly. The site is easily accessed by Glades or Palmetto.
Been a customer for some months and got into financial issues in between. The manager Neasy has always been patient and went above and beyond to give me info that helped me pay for my storage. Best customer service
My 5 star review is for both NIA & NEASY at the Boca Rio location in Boca Raton, FL. They are both professional and supportive. It is not always easy to have everything you hold dear to you in storage due to home unexpected home renovations. The expense of other living arrangements alone is stressful not to mention that your family photos and everything you can imagine is in a storage unit. I appreciate beyond mention the kindness & consideration from both of these employees at this location. I truly wish that other employees throughout Public Storage would learn the same considerate human contact. I have dealt with several employees in the past that should take a moment and reconsider their treatment of customers. Again, I hope that Public Storage strongly considers advancement and support of these two employees as they have shown over and over their support for Public Storage with their care of your customers. Thank you NIA & NEASY!
This place is great! When we first arrived, we were warmly welcomed by Nia. She was very friendly and knowledgeable. Since this was the first time I was renting a storage unit, I had a lot of questions and Nia was very patient and understanding, exlplaining everything I needed to know, with a smile. Thank you Nia!!
It's okay it's a storage vicinity and that's all nothing special
Leaky Storage Unit and no one cared. I reported it and no one even bothered to contact me. The girls at the front desk didn't even want to help me at all. I'm disgusted by this Public Storage and would NEVER recommend them.
Girl that answered phone was very rude today and seemed to have an attitude problem. When I first came in a month ago the same girl greeted me and she seemed like a completely different person because she was nice. Try not having an attitude problem next time when answering a costumers questions. The costumer doesn't always know as much as the employee nor should they.. THAT IS WHY WE ASK QUESTIONS and that is why you're the EMPLOYEE.
Ashley was extremely helpful and super nice when answering all my questions! Would definitely recommend public storage to anyone looking for a well kept storage company!
Ashely B was awesome today, on point and very accommodating.
Ashley was very helpful and informative.
Nice place and units!
Ways to pay
I don't recommend this storage facility. There have been robberies happening in a few consecutive months. A row of storage units have been broken intoand there is only one camera at the gate. They also don't notify you if anything happens. I only found out from people in the surrounding storage units. The place is not reliable and I don't recommend this to anyone. I recommend you protect your valuables somewhere else.
Best customer service so far from cindy.saved me money which i really appreciated especially long term.thanks for making my storage experience a pleasure.
Fast and friendly!
The ladies at Public Storage, Cindy and Nia, were friendly and informative, locating the exact space to meet my individual needs. I would highly recommend this facility, in combination with these exceptional employees, for all storage requirements.
This place is awesome.always clean easy access.5 minutes from my job customer service is outstanding from Cindy.cant ask for anything better.
Came in to the office a couple days ago and need some information on a space and some prices. Met two young ladies by the name of Cindy and Nia, they were very nice and polite the store was also clean and in great order. Cindy asked me a couple questions and told me the size space i would need and how to protect my belongings. I told Cindy thank you very much for all the help and information and I will be back to do business with Public Storage next month.
Tried to get some information on sizes and price. To pressured by representative.
Came in looking to rent a unit for my grandmother, the two young ladies at the office were so polite and helpful I ended up getting a unit for myself. They also helped me get the best pricing available. Will definitely recommend to the women in my Mary Kay makeup group.
Customer service is great 👍🏽 the ladies at the desk are awesome and very helpful.... this is the place to use for storage!!!
I came to location this is my first time customer service was great.i got a nice promotion.thank you public storage.cindy was very helpful.
Nia was so great. She is so professional, helpful and very knowledgable. I would tell everyone who needs storage to see Nia. She was wonderful with my mom and me. Thank you
I went in to public storage looking for prices and a young lady name Nia helped me. She took me around the property and showed me 2 unit sizes that'll fit all my belongings. I told her I planned on moving next month. She informed me prices do change but she gave me a feel of what the property was like & the size units I will need. Very nice lady I plan on taking another trip there next month to rent 😃😃
Excellent service from Cindy, very pleasant.took the time to show me around and to recommend what's good for my furniture.thanks for everything.
This is a great storage location, I had it for years, the Manager is very friendly and helpful as well as the staff, thank Jesula for staying past regular office hours to help me get in my unit. Great Staff
Came in looking for a small unit this morning,Jaime asked me a few questions and showed me the perfect size space,great customer service will definitely recommend this property to all my friends and family.thank you Jaime
I went to visit this facility to check out the prices and availability for my parents. Jamie was the one who helped me, she explained all the promotions and she was wonderful. My parents later went in and spoke to Jamie and rented their storage. I recommend public storage facility on Boca Rio Road, friendly staff and very clean environment :
Jaime was awesome, she explained everything very clear there were no questions to be asked after. I recommend this location for the easiest transition
Thanks to Miss Cindy for helping me with storage space today. And also to Jamie so nice. Real friendly people
great customer service and always willing to help
Jaime was very attentive to our needs and helpful. Extremely knowledgable and friendly!!
The staff at this location has always been outstanding. Any time i've had a question or concern it has always been addressed accordingly. Cindy is one of my favorite members of the staff, she took the time to show me around the property and give me a chance to view different size units to rent.
I went to visit this facility to check out the prices and availability for my parents. Jamie was the one who helped me, she explained all the promotions and she was wonderful. My parents later went in and spoke to Jamie and rented their storage. I recommend public storage facility on Boca Rio Road, friendly staff and very clean environment :)
Great office personnel, very friendly, kind and respectful, Cindy show my husband and I the 2 different unit size we were in need, it was a very pleasant talking with her, she listens to our needs and worries and make the best offer for our unit, we will continue renting units here, close to where we move and associates were very professional and nice, thanks you Cindy and public storage.
Brittany and Jamie were great. Great location in central Boca Raton area for my business storage needs. Thanks!
Loved it here. Jaime was very helpful
Awesome customer Service from cindy and Jaime I have been renting at this location for a few months now and it's always a pleasure to come in the office.
Amazing customer service from Cindy and Jaime .went in to get some info and end up renting and did not regret that.keep up the good work ladies.
I went in today to view property as me and my husband are getting ready to move. I was greeted by Brittany and she was very polite and sweet. I also spoke with Jamie as well and both girls were very informative and explained everything to me and answered all of my question's and my concern's. Both girls were professional and kind. I will be discussing things with husband and I'm sure we will go back today or tomorrow to purchase the property. Thanks Brittany and Jamie for all your help! you girls are awesome =)
Everyone was so helpful and kind answered all my question love the staff. Love Jamie and Cindy very sweet girls.
Cindy is fantastic! Such a pleasure to deal with!
The most awesome renting experience ive ever had. Turned a troublsome and stressful event into a smile. Very helpful and informative. Cindy and jamie are sure to make this a simple and easy process. You guys rock!
Went to the store not knowing what to expect but thanks to Jaime my father in law received a great deal. Highly recommended this store very friendly staff.
I came in to the public storage on boca rio rd and jaime was very helpful.she asked questions first then went and showed me a few different sizes to ser which one would work better for me,then when we came inside she went on to show me merchandise that i will be needing to secure my belongings while in storage.i will definitely be coming here to rent in september which is when i need the space for.thank you jaime
We went in to rent an outside unit. Jamie encouraged us to get an air-conditioned unit and sent us to another Public Storage. Between Jamie and Emmy, we were able to store our goods for a very reasonable fee.
Amazing service. Jaime was really helping and very friendly. And she is an awesome person to work with and has a great work ethic
Erica was such a pleasure and very professional. She offered to help me out to my car with some boxes even when though it was down pouring outside! A++ service!
I get good customer service and help me with everything give me a good deal and they was funny too made me laugh
Jaime and cindy helped me with my storage needs.fast and funny and very helpful.thanks for the great customer service.
Jaime was awesome fun and énergetic person. Thanks again for your help
Cindy was very friendly and answered all my questions thank you
Excellent Customer Service!!!!!! Thank you Jaime for all your assistance.
Really easy and hassle free. Employees were helpful and professional. Overall very satisfied.
5 stars customer service. Cindy and Jaime were very helpfully.
Today, I worked with both Cindy and Jaime Chinpire about getting a storage unit in the Boca Raton area. As I will soon be moving to the area, I will need some additional storage space. Jaime went over the different sizes available and the price ranges and Cindy took me on a tour of the facility and showed me first hand some of the available units.offers and were very caring and attentive to my needs. Jaime and Cindy both exceeded my expectations, they went above and beyond, they provided quality customer service. They were both extremely knowledgeable about the services that Public Storage offers. I will definitely recommend your facility to anyone that is looking for a storage unit, and have them work with Team Cindy and Jaime!
Amazing customer service from some wonderful ladies.cindy and jaime really made my move as easy as can be.thanks again ladies fir helping me through a stressful moment...
girl s are so nice. good service
Excellent service, from Cindy and Erica. An absolute pleasure to deal with!
Jaime was an amazing lady that went over and beyond helping me find the right storage for me and the right items that I needed to move love her and love her service thank you so much
The girls, and jaime are very professional, Jaime was excelent service.
Came in to ps to check out prices and Jaime helped me with a customer need sheet and got me the right size that I needed and even sold me merchandise to go with it and gave me a unit that is on promo which was awesome .I will definitely recommend ps to my friends and family
I had a great experience, rented a unit with Jaime and she was very friendly! Thank you everyone!
Great service. Jamie was a big help.
Jaime was awesome she had such a great personality
Ahmed was very kind thank you for exceptional service
Chrys and Ahmed were friendly and professional. They assisted me in picking the right size unit and even looked up another size they didn't have at another location. I am very happy with their customer service and decided to take the unit that was closest to the size I wanted. When the size I wanted comes available, I will be able to transfer at no additional fee-- if I move withing the same business day. Only the rate of the new unit.
Definitely a 5 stars or more than that. The place is clean. Ahmed and Chrys are pro and very friendly. I went to different places but close this one. You check it out before renting a storage place.
After being pushed aside for a customer who didn't have a reservation yesterday, I went back first thing this morning. After waiting 45 minutes I had to leave and told them I would not be renting a unit with them anymore. The guy behind the counter took my driver's license and threw it at me in front of my children! Literally THREW MY LICENSE AT ME!!! I would NEVER go back there nor would I even recommend them to someone I didn't like. Completely unprofessional and rude!!!!
chrys an jaime are awesome there customer service was a 5 star . thank you so much for the experince i will be back to rent !!!
excellent cleanliness very helpful associates chrys and Jamie thanks
Cris was awesome and gave great explanation of how to rent space.
Kim was very helpful and very kind, and the place is bigger then others the same price.
This was the first time i used a storage facility. Chrys walked me thru it with patients and made my first storage experience very relaxing. Public Storage was the best price and had the best locations i could find online. Chrys and Jamie were very busy but still took the time to help a first timer like me. My storage unit was clean and just how i thought it would be as far as the size. My first experience was a good one. Thank you Chrys. :-)
Rented a storage space at this location and it was a great experience. The reps Jaime and Chris was fabulous and they assisted me with all my needs and went beyond their job duty with the fine details. The storage space was clean, spacious, bugs- free, had a light and was easily access when i pull up to drop off my stuff. Considering all the other Storage that I saw in this area while shopping around for my need, I would definitely recommend this Public Storage to others. Thanks Jaime and Chris for your help!
My experience with this store in particular was amazing. The staff, Chrys specifically, was very genuine and outgoing. She help me through everything I needed, explained things very well, had a great personality, respectful, and as I observed I can tell she is very hard working. Everything was done in a timely manner which was great for me due to the fact that I was in a rush and was still able to catch a few laughs with the staff. I would most definitely recommend to many as well as be returning for future services at this location with Chrys.
Jaime was very helpful through the process. I made two trips to evaluate the unit and the contract details. Couldn't be happier with the support received.
Service here was phenomenal! Chrys an Jamie (the cute girls that work here) were great. This was my first time using public storage so I was a little anxious leaving my things in another's care, but they made me feel at ease. Everything i asked, they knew. This is now my go-to storage facility because of the employess. Great stuff.
I am very glad that Jamie was on site here, she was so helpful, taking time to make sure that I was happy. it made my day. Thank you so very much. Coco
When you go there just talk to Erica and Kim and all yours problems is gonna be resolved, very nice girls, very pacients and they help find everything that you need to find nice unit and the price that you want. Once again Tks Erica and Kim
Very clean facility. Emmy & Jesula were a pleasure to deal with great personalities and doing their job very well. Would recommend this facility as clean and safe with good rates, book online for the best rate.
excellent staff ! thanks
Samantha did an excellent job! She answered all my questions and was a pleasure to deal with!
Emmy was very good, Great service!
Erica was very helpful, kind, pleasant, & courteous. She explained everything and answered my questions. She showed me sample units. The facility is impressive and clean. Customer service was excellent. Thank you
I was at store location to 25956 I had dealings with Samantha and Emmy and they were outstanding customer service representatives for your business.
Very easy and convenient move in and move out. The best customer service I've experienced in years. Erica is truly an incredible person and needs to commended. I wish other companies would learn from her.
I have rented two units at this location and both experiences were extremely pleasant. Kim and Erica were both very helpful!
Just came back from reserving a unit at the Boca Rio facility. Erica and Kim were fantastic. Erica was very pleasant and very informative. Explained everything. Also had interesting conversation with Kim about her Heat. Kim not impressed. Knicks are taking them down this year. Great place and very clean. Will recommend to others. Thank you.
Erica and Kim the managers of this storage are the kindest people ever. Service was quick, place was neatly clean, illuminated at night everything about our experience went smoothly. You will not get a better deal elsewhere. If you need storage in boca raton you must rent it with erica or kim at public storage. Can't go wrong. Thanks for everything!!
I changed my credit card on line at the Public Storage web site. For some reason it was declined. Erica from Public Storage, Boca Raton, FL called immediately and informed me. She was extremely helpful trying to figure out what had happened so I told her I would see her shortly. I went in with the credit card and she processed it in a professional manner. It's nice to go somewhere where there is truely a friendly customer sevice employee.
This place is a joke they dont answer phones and charge you up the ass. But i forgot we are in florida everything here is a scam
I bought boxes here to ship chairs and the ladies working that Sunday were friendly and knowledgeable. They helped me carry large boxes to my car. The store has everything you need for shipping. I will return whenever I need supplies.
Much more affordable than all of the other storage places we looked at. Everyone I interacted with, from the follow up calls to account set up, were VERY friendly and helpful. Kim and Erica were in the office, and they are awesome!!!
Making arrangements to move is stressful- pack the old place, store stuff, get the new place ready, the time, the expense, the work! Kim at public storage made it easier. She got me the storage I needed, helped me with the size, got me the packing materials I needed. And, she was very very nice!
Kim and Erica were great, very accommodating. Erica helped us from beginning to end with a smile. Would definitely recommend.
I first met EMMY three years ago when I leased my storage room. From that moment she has aided me perfectly in my storage needs. Always ready to be of service with the most pleasant smile. She keeps the entire premises in spotless condition. I have observed her treat all her customers with the same outstanding service she has given me.
We have been part of Public Storage with our business storage for over 8 years. I find that the front office staff supervised by Emmy is excellent. They are always caring, always serving the tenants needs who use their facility. They are easy to deal with always handle any problems or questions quickly and professionally. They work hard to keep the storage facility in good condition. I highly recommend anyone needing long term or short term space to look at Public Storage on Boca Rio Road.
Just had an amazing experience with Emmy and Kim at the Boca Raton branch Boca Rio. very helpful and knowledgeable. This place is the place to to store all your extra must keep needs.
Jimmie and Emmy are the two most helpful and professional employees at public storage. I feel good about the location my thing are in because the employees care about the customer needs. I am having a great experience with Boca Rio public storage. I love them.
I'm really happy with this guys, friendly and nice , if you need a space came to boca rio, Erica , mr big fella Jimmy and Emmy
I am writing for Emmy, Jimmie and Erica they are very professional, friendly and very informative i have taken space for many years now and i have always found my experience to be worthwhile I would recommend PS to a friend and this team @ PS anytime thx PS Robby
I never thought I would be moving, and I had no clue what to do about moving. But when I got to the public storage at Boca Rio the big guy Jimmie and the little young lady Emmy made me feel very comfortable. Now I know a little about storage. I hope they get a big bonus for this review, if not I will be very upset. Thank you Public Storage for your employee's great helpful services.
Emmy is very professional and smily. Would recommend this location to my friend.
The Public Storage is the most secure storage in the US