Public Storage Self-Storage Units at 21000 Boca Rio Road, Suite A31, Boca Raton, FL

Great deals and awesome help from Tiffany.... very much recommended!!!!

Tiffany and Tyler were tremendous help and gave us great service to thumbs up

Staff is great place is very well maintained

Hello people if you need to do storage all your belongings I highly recommend this location they are best customers service Tiffany and Celeste help me out all throughout my account they were awesome and very kind with me I am so confident to leave my stuffs there with them, they are very sufficient and knowledgeable in what they are doing Love you all

Tiffany Is the best person at this location hands down. Best place to store

Tiffany is the best. If you need storage come and see her

I am a mover and I just moved a customer out of here that lost everything because of black mold coming through the ceiling. Obviously they have a major leak somewhere.

Tiffany showed me two units and after selecting one she assisted in all paperwork pleasantly and efficiently. An absolute pleasure to work with.

Terrible customer service plain and simple. If you are looking for storage for a long period of time this is not the place. The rates continue to rise so don’t be fooled by the original offers and the $1 promo they’ll get it back. I have a sick mother who I am buying a house so we can live together and asked to see if I can keep my rate of $335 which is still pretty high and have been given multiple increases and was denied and raised to $400 a month. It shows paying your bills on time get you no where and no empathy this owner has.

To much money!

Tiffany was amazing! Very helpful and knowledgeable. Made this a very easy and enjoyable experience!

Marcos and Tiffany were very helpful and professional and the property is very clean definitely happy to store my belongings here

Tiffany and Antony are amazing with me today when I was changing my unit; they are so kind, patient with my accent; they even help me to use an automatic open the gates through my phone; congratulations for Hering capable customers service like them. I left the store very satisfied indeed!!

Marcos was a pleasure to to work with. Made it really easy for us to get our storage account set up!!!

The staff member I met was impatient to answer questions and unwilling to show me the storage space. He also tried to let me take the insurance and the lock without telling me those are actually optional if I choose a smaller space.

I just moved out of the country for a year so I was a bit hesitant if I should sell my things or store them but once I vistes the public storage facility I was actually very pleased with how advanced the facility was. Everything was digital and you could control everything with the app

Marcos. Very helpful and great services. Thank you for everything

Sam was extremely nice, knowledgeable, and helpful!

Marcos, thank you for finding my key left in the lock! You saved me a ton. Much appreciated!

Tiffany and Monique was very nice. I didn't rent from them at this time but my friend was looking for storage. The property was clean and they answered all questions we had. These girls was awesome!!!!

Tiffany and Marcos are wonderful. Definitely a great spot to rent storage space.

If you enjoy getting robbed of over $30k in property and having no responsibility taken by management this is the place for you. Over 50 storage units were robbed on February 10, 2023, and the thief was on-site for 2.5 hours without anyone noticing. Since that time the renters have been provided with no information other than the phone number of the Palm Beach County Sheriff's Office (who are also unresponsive) and have dealt with incredibly rude staff. DO NOT USE THIS STORAGE FACILITY UNLESS YOU ENJOY GETTING ROBBED!!!!

Awesome to still see the same familiar faces know the office. Hands down best service!!!!!!

Marcos was most helpful. We greatly appreciated his kindness.

Marcos was great. Fast and easy to deal with.

Marcos got it done. 👍🏽

Marcos went above and beyond for me and I so appreciated it.

Awesome customer service

Waited way too long to do this, fed up with climbing to put Christmas away we stepped up. Our man Marcos hooked us up, taking us for a tour and showing us the sizes. He took the time to make sure we got what we need, went over everything with us and made us very confident with our selection. Safe and sound feeling about storing our stuff here. If you need extra space to remodel or move come see my man Marcos at Public Storage.

Tiffany is always nice and helpful

Totally professional, personable, and most efficient. It was a pleasure renting a unit. I

Been renting for years, place is always clean and people are friendly. The manager Tiffany is extremely helpful!

Always looking good service and ready for occupancy

Terrible experience with this location. I’ve never experienced a business less willing to help or provide services. We made reservations a month in advance. We received multiple, multiple email confirmations along with phone calls asking if we had any needs or concerns. We’re thinking this place has it together and we won’t have any issues on our scheduled move in date- WRONG! All of the sudden, they needed the physical title for our cars that were from out of state. Copies would not suffice and they informed my husband they did not have internet or email for him to send a scan. Not only did they refuse to rent us 2 garage storage spaces for cars with proof of insurance, copies of title and registration which proved we OWNED the cars, they had the audacity to charge us the $30 administrative fee! When asked to see the section of the contract pertaining to this requirement, Tiffany could not provide one. Seriously! I wouldn’t waste your time or energy dealing with this place. Tiffany was very difficult to communicate with and definitely did NOT want our business. I am glad we found another option at the very last minute and didn’t pay this business over $1000 to store our cars for multiple months while we were traveling out of state. I can’t imagine what the customer service situation would have been like if we had issues with our cars while in their storage units. Thank goodness they showed us their true colors prior to doing business with a company who thinks it’s acceptable to operate their business in this manner.

A great big thank you to Marcos for making things so easy for us to get started with Public Storage today.

Great location. Great help definitely recommend!

Very accommodating and great facility

The lady at the front desk have the best customer service! Great place to rent a storage. Highly recommended.

Tiffany and her staff were fantastic !!!

Marcos was a fantastic helper with my units! I will continue to use this location for all my storage needs.

. I have been renting from them for two years and had absolutely no problems. Today was basically the first time I had to call. Tiffany was very helpful. Great customer service.

marcos is great

Marcos is great

Norbett es una persona muy amable, me atendió súper bien, me dio todos los servicios perfecto y me ayudó con todo lo que necesitaba, lo recomiendo

Marcos was very helpful. Great customer service. I wish would be like that every where,

Public Storage at this location is just the right one! 🌟👌🏼 Tiffany is very efficient and helpful….👏🏼👏🏼💯 I would definitely recomend this location..

Tiffany Great services!!

Marcus was very helpful and explained everything clearly.

Marcos and Tiffany were great. Thanks for all the help!

Very nice employees. Tiffany explained everything and answered any questions that i had. Thank you. Purchased some things the other day!

I would like to command the amazing staff at Public Storage Boca Rio location. Tiffany & Marcos were exceptionally courteous, patient and professional in helping me set-up my new unit. Thank you both for the amazing customer service.

Great location near turnpike

Gracias los recomiendo exelente atencion , seguridad y muy limpio todo el año q estuve con mi Storex gracias 👍👍👍👍👍

I would give a 0/5 if I could! There was huge roaches in one of my boxes. There was about 12. It was A LOT. I have a big fear of insects and bugs and when I was holding the box with the roaches in it, I felt a weird feeling on my hand and then I took my hand out and there was a HUGE roach like it was the biggest roach I've ever seen. I thought it was just that one but when I opened the box, I was surprised with more. It was absolutely disgusting and unacceptable!! There was also weird small black things all on my items, idk what it is but it was weird. And some silverfish. My items didn't have any insects in them before I put them in storage. I understand that it's and outside storage but their job is to manage your items and make sure they're being stored properly. So it's their job to clean their facility! Also another thing I didn't like is how inconvenient the hours are. When the office is closed there's nobody to help you when you have an issue. They don't answer the phone. My code didn't work on the first day and it was crucial that it worked that day, because I was moving out of my dorm and I had to catch a train back home, the next day. To conclude, it was a horrible and stressful experience.

Deiondre answered all my questions and was very nice.

Great service and really helpful!

I had a wonderful experience with Public Storage. Everything went smoothly throughout my stay with them. I want to give a special thank you to Tiffany with all the help she gave me. She was so professional and willing to help me since day one. We all need more people like her. Tiffany you are terrific! Thank youuuuu!

This place is awsome with great experiance employe One more time I am here This location is like my home I feel really very good here. Every body here so friendly. I love this location After many years now really friends here. I always say thankful for this location

Tiffany has exceptional customer service, every time I go to the office, she’s always willing to answer any questions I might have and always smiling. Property well maintained!

Hazard is the best! we adore her service, she helps us with everything. All the information was clear, she knows the business! Excellent human ! You have a diamond!

Marcos was very helpful setting up our first storage unit. Made sure we had everything we needed

I had left my storage cart at the share warehouse the other day and thanks to Marco’s who had found it and called me to pickup at the office

Awesome experience with Tiffany! I was locked out of my storage and it was the very end of her day, but she stayed late just to make sure I was able to access my things, which I needed to do b/c of an emergency. Place is also very clean, and have only have positive experiences since I’ve been here, about a year or so. So appreciative for Tiffany’s kindness and the staff at public storage on Boca rio road!

Outstanding customer service from greeting to exciting. Tiffany was incredibly patient and very good at explaining company policy and instructions for use. My first time using a storage facility and Tiffany make it exceptionally easy to understand

Tiffany was of great assistance. We always have access to carts. Very clean.

La atención fue bastante seria, aunque muy correcta por parte de quien me atendió, tengo un storage rentado, fácil, rápido y a buen precio

This is a great location to rent at. Very clean and a big facility. The managers that work here takes great care of their customers.Highly recommend!

This is the best public storage to deal and I have been here a very long time. They are awesome!!!!!!!!

Tasha was very kind and helpful in accommodating my request.

Register was easy, cost is fair. Precious answered all of my questions, showed me around and was a true pleasure. Thank you Precious!

Tasha was amazing Easy and quick Best storage in boca !

This location is safe and secure. With coded entry pad to enter and exit at all exits makes it feel even safer. Able to go in 24 hours a day to retrieve your stuff or put things in your unit. Clean facilities.

I’ve used this facility for the past 2+ years. Both personal unit and a business unit. The rate goes up ALL THE TIME! It’s filthy and infested with bugs. I report it to the workers they say they are going to clean it but they don’t. All these photos are from bugs and pests from ONE hallway. PUBLIC STORAGE needs to do better. Stop raising the prices and clean your facility.

Tiffany was actually really helpful, I was super new and lost on the whole process. But she was a gem. Thank you public storage.

Loved the service at this location young lady by the name of Tasha assisted me with answering all my questions talked me through a couple of units they were nice but a little beyond my budget

Excellent Facilities and Incredible Staff. Highly Recommend.

Easy to use and clean, but beware of rate hikes. Within two years, a 10x10 unit went from $115 a month to $245 a month. How?!

Ms Tiffany has the patience of a saint!! She guided me through the entire process and made it easy! Highly recommend!!!

Marcos was so helpful and kind. We nevet used storage before. I would recommend the Boca Raton Public Storage bighly Carol L

Update from 5 stars to 1 star to 2 stars. I am bringjng this review back to 2 stars only because of how responsive Andrew the Regional Manager is. I still feel the experience we went through with the proerty manager was wrong and unprofessional. The lack of apology from the property manager inexcusable and her behavior is is irrepressible. 16 year Public Storage Client

great service, really professional and attentive staff. Precious was super helpful : )

Representative very helpful, informative and patient. Service was great

Tasha and Tiffany were a lot of help getting me squeezed in for a storage unit on a huge time crunch. Also this storage units location is very convenient for me. Without there help I don’t what I would have done.

Great storage facility and the service by Marcos was totally awesome. He was so helpful from start to finish and went way beyond to make sure I was happy and settled in my new unit. The facility is great - very clean and tidy - but Marcos is the star of the show!

Tasha was very helpful and courteous. She made my storage experience a most pleasant one. Nice location and clean facility.

I went here to check out storage! The place is clean and the customer service is great! I recommend if you need storage. This is the place to go.

We are doing a construction project down the street, and not to familiar with the area. I needed a storage unit for my material and Tiffany made this process amazingly easy she helped me pick the size I needed and walked me through step by step I couldn’t have imagined the level customer care she provided ! Excellent I definitely recommend speaking with her !!!

Good service with Lenny very good customer service, clean place and secure.

Great service from start to finish. I've used a number of storage units and these guys are as clean, efficient and patient as it gets

Tiffany us a great help

I like the way Deanna take care of me and she is so nice and helpful.

She should get a raise first time with public storage and because she was so patient will continue with mine And recommend public storage to others

Tiffany, is just the greatest. Such a smiling and wonderful cheerful lady and so helpful!! ❤

Great service!

Pearl is amazing I am thankful for her help

Tiffany and Pearl! Are awesome! Great service!

I think this facility is awesome. The setting is a safe place. The facility is spotless. Pearl, Brittany and rest of the staff are so helpful. Pick this lace over all others as they are competitively priced .

Great customer service

Great place. Clean, easy to navigate and great customer service. Things were explained completely and we were able to take a look at spaces to see which size best fit our needs. All of our questions were answered and I was completely satisfied. Access and loading was extremely easy and I feel totally assured my belongings will be safe. Highly recommend.

Nice storage

I really like this storage facility and the people who work at this location. Everyone has been nice to me and Tiffany was super nice and great in helping me quickly and easily fix an issue I had. I really appreciated her help. The units are clean and well maintained and all around has been a good experience so far. And thankyou again Tiffany for your help.

Great customer service from both Pearl and Tekira in the front office. Very helpful. Clean facility and fair pricing on moving/storage materials.

The day I moved out I lost my lock keys and after spending an hour back-tracking I gave up and went to the office to report that. First of all, it wasn't the end of the world because I was told that they would be able to unlock the door for me within 10 business days. Within a half hour of getting home I got a phone call from Tiffany that another customer had found my keys and turned them in. Problem solved. Thank you to the unknown customer and Tiffany for being so proactive.

Tiffany made this process very smooth!! I was in and out in less than 15 minutes! Great place for storage!

Margaret was very nice and was great help!!

Tiffany was a great help and was very thorough helping me pick a storage unit I definetly recommend this location if you need storage in boca raton!

Friendly staff. Great rates. Clean

Awesome experience at the office. TeKira, at the desk, helped me make a decision. She is knowledgeable about the business. She was kind and help me make up my mind. Thank you TeKira!

I spoke with a young lady over the phone named Takira. I was transferred over from the call center. I was asking about a 5 by 5 unit but unfortunately they didn’t have anymore. She was kind enough to see if the other locations had it. I told her that I would rather wait until they have one at Boca rio because I’m not to far from there and I love how the location looks. I believe we were on the phone for 15- 20minutes and she never rushed me off the phone. She has a welcoming personality and I look forward to renting with them before July 18th.

Tiffany was great! Thanks for your help!

Kim was extremely helpful and kind. She was able to help me with my lock. I’m very pleased with my visit t today! Next time you’re at Public storage on boca rio, ask for Kim!

Very professional and friendly!

Kim helped me the other day. I was looking around for a storage unit, and had been to a couple other places. When I came to Public Storage, Kim helped me that day. She took her tie and showed me around. I was impressed with her knowledge, and how clean everything was. Kim took her time with me and was patient with all my questions. I felt like this was the place for me. Hopefully, they realize what an amazing person she is. Thank you Kim! I’m so glad I chose to rent here.

Customer for 5+ years. Had a few issues that were quickly resolved by Tiffany. She has gone above and beyond to help. Storage units are mostly the same. It’s the people that make the difference. Thank you Tiffany! I would always recommend Public Storage Boca.

Kim was excellent!!!

I rented a space today and Tiffany was very helpful and courteous, she explained everything with detail. Great facility.

Tiffany was great

Tiffany and tasha were very helpful

very good service thank you Margareth!!

I recently went to Public Storage and Tasha and Kim were extremely helpful. Thank you so much :-)

I went in to public storage and was greeted by the most pleasant and courteous staff. Kim showed me a unit and while she was showing me the property I was impressed with how clean it was and Kim was very knowledgeable! I would recommend to anyone needing to store there belongings, you should most definitely go to the Public Storage on Boca Rio- CLEANLINESS & SECURITY - 5 STARS! KIND & KNOWLEDGEABLE STAFF- 5 STARS LOCATION- 5 STARS When you go to the Public Storage on Boca Rio Rd, make sure to ask for Kim! She and Tasha are by fast the 2 best managers I've ever dealt with before!!

Kim and her co-worker were very welcoming and kind. I had a very good seamless experience renting a storage space. I would recommend to a friend 100%

Kim was amazing! So helpful , so professional. I highly recommend her at Public storage .

Are you looking for a professional and people that care about your needs?? Well this is the place!!! The girls there are so helpful and willing to do anything to make you happy! Thank you for working with ny aunt and I. I truly appreciate it!

Kim walked me to a 5 x 10 storage unit and was super nice and extremely professional. Unfortunately my plans fell through and I no longer need a storage unit but I will be back the next time I need a storage unit to get one from this location as everyone here is excellent especially Kim

My rate was increased and the kind and friendly staff went the extra mile to request a rate reduction and were able to get it approved. Thank you so much!

The staff was very helpful. I worked with Kim and she gave me the tour. The facilities are very well maintained. I'm new to the public storage game, so it was comforting to see this impressive setup.

Had excellent service by Kim and Emmy who literally walked me through the details of the lease and showed me the unit. The only issue that was a concern was the actual size of the unit I leased. While I was told its dimensions were 10' X 5"when I first saw it It looked smaller to me. I didn't have a measuring tape with me and I had to get one from home before I could commit. In actuality, the interior is about 8'6" X 4'10". Fortunately. It exactly fitted my minimum need and I leased the unit. But the advertised size is incorrect.. That is not right!

The prices are a little too high but clean place.

We had rented this storage unit me and my wife thinking we were going to move nearby. The place didn’t go through so we had to cancel. Tiffany and Hannah helped me cancel the storage unit and they gave me a credit to use in another location. After a very hard 2020 this was great news to get great customer service to help us during a move during these hard times. Tiffany and Hannah were professional, kind, and very helpful to resolve my situation. They are great assets to the public’s storage company and we are very happy with the service they provided to us! Thank you public storage! We can now get a unit closer to where we live and this make it easier to move with less stress and less distance!

Needed a new stage unit and Tiffany at Public Storage on Boca Rio Road was so pleasant to work with. She was knowledgable about availability, helpful in selection and so nice on move in day. Thank you Tiffany!!!!

Margaret was so helpful...a great asset to Public Storage!

I Give Margaret the Manager of this location ...a 5⭐ star Review!!! Margaret has been the best and patient with me.

Margaret provide great customer service!

Bad customer service!!! Try asking questions about the price increase and we only been with them 8 months they stated that is normal that's is in my agreement was signed when we got the storage but when I ask on what page and they hang up the phone call 5 times after that and refuse to answer and when they did they just put us on hold

My boyfriend and I rented a storage unit at this location. Margaret at the front office was super nice and helpful! She took her time to show us the unit we were interested in and made the whole experience quite pleasant. Would rent from this location again. Thank you Margaret for your great customer service!

Margaret and Tiffany is very professional and very helpful This location is the only location I would rent a storage unit.Great team work.

The best service, very clean environment. Cold AC Margaret gave me the best Customer service ever. We reccomend this location to anyone!

I’m a current tenant at this property Margaret and Tiffany are extremely nice when I walk in to pay.These ladies greet me with beautiful smiles with mask on.

Margaret is amazing at the front office. Made our experience extremely easy. Very nice and informative. Also very clean location for a storage facility.

Tiffany was so helpful and informative. Thank you so much!

Margaret helped us out with our e rental and we got the right price and space that we were looking for. If you visit here ask for her she will definitely provide you with great customer service and a great experience.

Super friendly and helpful staff. Very clean and easy to rent. Quick process

The office space at registration was very large and adequately spaced for social distancing. I am very concerned about the pandemic and entering a strange building and elevator for the first time. Everything was set up so well, and the elevator limited to one person or same group of people, which assuaged any trepidations I might have had. There were two ladies at the front desk and I was asked by Margaret if she could help me. She was extremely;8y professional, knowledgeable and understanding of my needs. She attended to me in both a friendly, professional and kind manner. She should be considered for advancement within your organization. I have rented self storage facilities before, both in Long Island, NY, Manhattan, NY and Delray Beach. This facility ranked among the best for operation, lighting, security and cleanliness.

Excellent service from the staff! Special thank you to Margaret and Bianca for fast, efficient and on-point service with a smile.

Two ladies inside doing nothing. Asking please only one customer at the time, for their safety! Amazing how people are using covid to be not working. Lobby is big enough to keep 12 feet social distance. Do not go here

Tiffany at the Boca Rio life location was very professional and helpful. This is my first time renting a storage space, she made the experience very pleasant. The friendliness of the staff was exceptional. Thank you for delivering great customer service.

Margaret was wonderful my rental went smooth.She was very professional and nice I recommend you guys to rent here.

Everyone was nice and Mariah was helpful with getting me all set up. However it would be more helpful if, when you make your online reservation, it showed all the different insurance options, charges & fees included. Other than that, everything else was good.

Mariah was great and professional she took care of my situation with respect to my time and would recommend anything she is associated with she is knowledgeable and seems to have a Brit future ahead of her, she is a wonderful face for the Public Storage company.

Margaret was wonderful she help me look around for a public storage close to my house.

Margaret was very nice and helpful she answered all my questions about transferring into a smaller unit.

Margaret was very Excelente she help me with my rental.My English was very little. GREAT CUSTOMER SERVICE.

I recommend HIGHLY. I was a tenant for over 2 years. The place was completely renovated. Enjoy! Great Service, always. On the phone or in Person. I honestly cried after leaving and am sad even while I write this. I feel like I lost a family member. God Bless in Jesus Christ Holy name, by the Power of the Holy Spirit. Amen

Very smooth transaction and I even had to upgrade my unit from the one I had initially reserved.

Amazing!! Brand new location great staff specially Tiffany she is great !! 100 % recommended

Great quiet location

I had the most pleasing visit at Public Storage today. I went into the store to find out about prizes and promotions and I was greeted by a very friendly staff. I spoke with the Property Manager Tiffany who was very friendly, informative and very knowledgeable and did not hesitate at all. I ended up renting a unit and is one hundred percent satisfied. Awesome place to rent!

I rented a storage unit today and Tiffany did an amazing job at helping me find the right size she was very knowledgeable and the other staff members where very friendly .Highly recommend

Tiffany and Jesus are spectacular they were very helpful and made me feel very welcomed. They Helped me find the unit I needed as well and With everything that’s going on they made be few safe and secure. They made sure to wipe down everything before I touched it, very clean and neat !!!!! I would recommend this property to all of my family and friends. Thank you!

I rented a unit today and I highly recommend this storage facility! It was very clean and the staff was very nice. Tiffany helped me and she was very friendly and explained everything in detail. I was able to see a unit and complete the rental process in less than 20 minutes, highly recommend!

Came in with my friend as she needed storage. We were greeted by a great staff. They explained everything to where we understand on how to access the space. The reason why we rented was of the amazing staff and the security of the place.

Have read it at this facility numerous times never had a problem Tiffany the manager is great help me with my packing supplies and the right size unit that I needed it is kept well lit and very clean would recommend it very highly

Good customer service and clean facility great place

I vacated my unit and notified them of this. Jesus was right on top of it and went and checked the unit and sent me a move out receipt right away. He was very very helpful and very courteous. Thank you Jesus for your assistance!!!

Place was super clean and really nice. The staff was really helpful and informative. They really took the time to explain in detail everything I needed to know, showed me all their different rates for their units. Even helped me pick out some boxes and tape to purchase that I needed for my moving. They made it a real easy process I would like to thank them for all their help. Looking forward to coming back 👍🏽

Worked with Kyle and he was very informative and helpful. Storage facility is clean secure and easy to access.

The staff has been extremely help from the first phone call upto and including move in day. I highly recommend this public storage location.

Facility looks spotless and very well staffed. I was immediately helped by a lovely women named Crystal. Everything was explained perfectly and left with a new storage unit within my lunch break. Full out received better service and help then I was expecting. Perfect!

Excellent service at this store

We were served by Crystal. She was helpful, knowledgeable and made our experience trouble free. The location is convenient and clean our only problem is there is no light in the unit, so although you can go up to 9 pm, you would have to carry a lantern. There is no electrical outlet nearby also.

Great experience. Tiffany was awesome, always friendly, smells like vanilla which made us feel welcome. Very helpful and nice staff, thank you so much for making this a great experience Tiffany!

Amazing service, staff was wonderful.

Amazing service! Very helpful staff and knowledgeable about its facility. Always willing to help and I have the peace of mind knowing my belongings are in the right and safe place. Easy to access and not much hassle.

Great storage, a lot of storage options, high quality security's system and professional employees

We received very good attention from Ashley, she is very nice

Employees are nice, district manager and his staff unprofessional, rude and do not have a clue about customer satisfaction or service.

I had the pleasure of working with Eunique on her first day of working with the public. She was eager to help me find the right unit for my needs. She was helpful and pleasant. On a return trip I had the good fortune of working with Hannah. She resolved my problem with a smile and went above and beyond to ensure my satisfaction.

the staff is amazing, very helpful and pleasant the facility was nice and clean.

I have had a great experience at Public Storage in the Boca Raton, Fl facility very courtesy. It was my first time renting a space and they made me feel well. Annabel, Tiffany and Hannah 5 thumbs up ladies👍👍👍👍👍

This location is amazing! The staff are very helpful and The place is very clean and I would absolutely recommend it!! 🤓

Supermercado muy completo, no es el más económico.

Crystal wa awesome

Shonta and crystal were excellent and very helpful.

Great experience! Meg was great to deal with. Property is clean and secure!

Kenya is the best she helped us out so well thank u kenya

Facilities are clean and staff is accommodating but you get nickel and dimed to death

Crystal & Hannah were amazing. They were both very helpful and informative.

Great facility. Wonderful service. Our girl Naimah was so thorough in explaining us everythin . We recommend this facility. So glad we have it close to home!!

I must say today, I was blown away by the service I received from your co. Hazra, Tiffany, and Kierra was so professional & helpful which made the process so painless. Now I truly can say "That Was Easy"! And I am well pleased!

Met Christina today and she was very knowledgeable and friendly. The unit she showed me was pristine clean. The indoor units are secure yet are easily accessible for when you need to get into your unit. Their rates are reasonable too. Go by and see them if you're in need of some extra space!

Awesome and very friendly. Policy might be a little unjust; however, thankfully we got out in a jiffy

Mariah Was a very fantastic young lady and very knowledgeable about the public storage property I was pleased by her smile and laughter I recomend storing with public storage as well as referring friends I'm highly impressed!

Clean and well maintained. Reasonable rental prices, too.

Ashley was awesome! Extremely professional and helpful in getting me signed up and set up for a storage unit in a very short time. She also helped me with additional items I needed for my unit. She is a keeper. Thanks for a great experience..

Very clean storage and great experience great place

Hannah gave me excellent service ... explained everything to me ... I would recommend this location and ask for Hannah !!! Make sure you make a reservation online ... and prices outstanding ..

Very good place!

Mariah was great, nice new bulging at a great price. Thank you

Crystal and marahia was outstanding, customer service was excellent. They explained the whole process while walking me to the unit, I am pleased with service here.

Crystal is very nice place is very clean.

The service was amazing! Mariah did an excellent job of helping me to get settled in my storage space. I am pleased and satisfied that I made the right choice.

Excellent service, fun experience...Mariah helped us and we had a storage in 15min

Jaime and Hazra were very kind and help full. They took the time to explain everything to us and help us get the right size unit for our needs. We appreciated their good service.

Ashley took great care of us. If it’s possible to make moving day pleasant she did it!! Thank you for your kindness

Good service and clean place to rent

Gigante. Buen servicio. Muy economico

Great

We were in a pickle as were not allowed to enter a complex with a big sofa and found this public storage brand nearby. Service was excellent! Thanks, Hannah.

Was helped by Ashley and she was great very helpful and sweet. Thank you

Meg, Tiff, And Annabel really addressed all my concerns and made me feel at ease---these were trying times that worked out perfectly I recommend this property

Horrible service, people over there and almost all public storage are there just to make numbers and get your money, they care more about your money then you, keep this in mind.

Thank you Pubic Storage in Boca Raton, Florida..very Friendly and Helpful Staff. Very clean and modern facility.

Thank you Dan Fabricant for honoring your word and taking good care of me. You truly understand the concept of good business and are a gem for your company. I appreciate your help and busniess.

Special thanks for making it easy on the sign-up.

Very clean facility and helpful staff... great work ladies... all of you deserve a raise :)

The staff at this location is very friendly and professional every time I visit I get nothing but the best service when I arrive and question I have they get answer Probably! Thank you staff at public storage your amazing!!!!!!!!

Very helpful, love everyone who is employed here

Ashley was excellent and fully explained everything

Great place, Lulu was very kind and patient. She explained everything clearly and slowly we understood all the information. Google says you guys pay 9.29 the hour I’m hundred percent she at least deserves 11.00 the hour, you should recognize the good work and the effort to keep the great level of this Company.

Ashely and Tiffany were very sweet, helpful and Patience..5 st ars

Rented from quite a few different storage facilities but this one was by far the best, and also very clean and secure. And the customer service was absolutely terrific. Would definitely recommend this place.

I went to Public Storage on Boca Rio today to secure a 10 x 10 unit, and I was amazed how it had expanded over the last year. I have been a customer several times in the past and was shocked to see how nice all the changes were!! I was assisted by a fairly new counter person named Meg! Meg was friendly, very helpful and went through every item on the lease contract with me. I have to say the entire staff was pleasant and courteous and when I was finished I actually felt like I had made a friend named Meg!!

Beyond the worst storage unit I have ever used!!! I got the stoarge unit on the 5th and asked them to keep the credit card on file for automatic payments. I received a call that I was late needed to pay and had a late fee. I paid and asked for a one time waive for the late fee since I was confused on why my credit card was not on file. They ABSOLUTELY refused a courtesy one time late fee to be waive. I could not get in the gate and refused me to my items even though I already paid for the month. I was floored they were so rude and wouldnt waive the late fee one time as a new customer (the last storage place I used was nice never pulled anything like this and ALOT CHEAPER.). Then after trying to speak to a manager about the late fee they just gave me a customer service line. They called me almost everyday three times a day for $36. Mind you I already paid my unit fee. Then I finally get tired of the calls so I pay my late fee. I give it two days to get into the gate go back to get my child some of his close and there is a public storage lock on my unit it had a broken key in it like someone tried to break into my unit. I called the front and the rude lady laughed at me when i said the locked would need to be cut. She came down with keys only to open told me they would need me to sign a paper with the manager and look at surveillance camera. At this point im furious! The staff is beyond rude and ridiculous over a late fee I now cannot get what I need for my children have to wait around for a manager tp cut the lock.NEVER USE PUBLIC STORAGE ESPECIALLY THIS LOCATION!!!!!! RUDEST STAFF. NOT A CARE IN THE WORLD ABOUT HUMAN BEINGS. Ill they care about is getting everyone on late fees and locking you out of your unit even after you pay!!!!

Rented a 15x10 Clean, easy access, nice location. Lulu waited on me and was very helpful and informative. Would recommend this facility and her

Lulu was super helpful and informative! A+!!

Lulu was so professional and pleasant to work with. She is so sweet and is the best, make sure you stop by to see her at office for your storage unit needs.

Tiffany was awesome!! She went outside in the pouring rain to take us to our unit. Bless her heart. She went way above the call of duty ! She’s great!!!!!

Exelente I so happy

So this is the first time I’ve ever used public storage , and from start and (sadly) to finish , the staff at this location is absolutely phenomenal... they are incredibly helpful, knowledgeable and ALWAYS in an amazingly good mood. The new building is absolutely gorgeous , and the new security system says hello and good-bye with your name which is oddly exciting! OH! And the pricing was also incredibly fair! I will deff always come here for future storing needs!

Excelente service from Ashley!!!!! Thank you!!!! 5 start

Ashley & Annabel are rockstars her! I called the new location here on Boca Rio Rd. To inquire about a 10x10 air conditioned unit and they went above & beyond helping us secure our unit. Not only were they extremely pleasant to deal with but they addressed all of our questions and concerns. Annabel walked us to the unit we originally inquired about. It was exactly what we needed and was on the ground floor which we preferred. They made the entire process easy, painless and quick. They walked us to the gate to make sure we knew how to use the gate code for added measure. Everything was beyond my expectations and I wouldn’t hesitate to recommend this location for anyone needing a storage facility, regardless of size. Thank you again to Annabel & Ashley for everything! We really appreciate it!

Great Location!! Ashley was very helpful and the process went smooth. Highly recommend this location.

Though the current location is under construction. The service that I received at 21000 Boca Rio Road location simply was 1st Class. The employees Ashley, Kierra, Diane and Tiffany were very nice and informative and provided me with all the information that i would need for when im in need of storage. Keep up the great work ladies. The facility looks fabulous from a couple of months ago. The service from the staff is great and very informative. Thank you for the positive experiences and atmosphere. -Ibis

Rented a 5 by 10 unit today location very centrally located. Ashley waited on me she was very sweet professional thorough. Andrew also was very professional I dealt with him on the phone in the past few days. Would recommend this location

Thank you so much Dorothy for Showing me the unit and answering all my questions.. I will recommend this location to a friend KEEP UP THE GOOD WORK!

They keep charging me extrao. It use to be $102 a month now it's $124. ItsI been that way the past 3 months. I'm getting my stuff out of this place. Overpriced as well.

Great location , the service not so good

Customer Service was exceptional and covered all rules & regulations

Great Folks. Friendly Respectful. Highly recommend this public storage facility

Tiffany and Annabel are amazing. The process was quick and efficient. They need a raise😀 Great customer service skills and fun to talk to.

Tiffany was great to work with.

Good location for me

Ive been a tenant for at least 3 years now and i have witness different people work that location but the two individuals that are currently working that location are great. Josh is always nice and kind. The property manager Tiffany is always willing to help. Cant wait til they finish the new 3 story building.

I needed a storage unit and Tiffany was very helpful answering all my questions and showing me a unit for my needs.

Tiffany and Josh were a big help ! Very caring and professional.

Tiffany has amazing customer service. She was super nice and very helpful.

I have been renting a unit from this company for many years!! Always clean and accessible. Tiffany at the front is great with customer service!! Would recommend! Also they are constructing more storage spaces next door which is a great sign!!!

Tiffany was great!!! I had a lot of questions and she had all the answers!!! Undergoing some near by construction but SHE made it very simple to get everything done quickly and painlessly!! Great Facility an excellent staff! Thanks for all your help!!

Great

we now have 4 units at this facility. I needed to make some changes to the account and Tiffany and Josh were eager to help me. They understand customer service!

Great rates but make sure you take 2 locks. They charge about $20 for locks. Overall good storage place next to turnpike.

The prices seem to be very high they're doing construction on a lot of places and pick out businesses that have been there for years to maximize their profits and they don't care about the small businesses all they care about is their own money I don't care about any of the businesses that might be renting from them

Tiffany was my representative and she showed us the unit which was perfect based on what we told her. She was very helpful and very professional and explained everything step-by-step. I highly recommend this location for self storage. I definitely would give them 5 stars. Tiffany was the best and I will definitely recommend this to family and friends. Definitely went above and beyond

They are very helpful and work hard to accommodate my needs. Tiffany and Josh have definitely taken the customer service to the next level since they are always willing to work with me and goes over and beyond to make sure that I am satisfied with the service. and facility

The worst customer care rude employees I will never ever deal with these people again. They even lock the trash bins that you can't even get into them to throw things out.

Very convenient location, close to turnpike. The property is clean and well maintained. Super friendly and helpful staff. Tiffany is definitely an asset to the team.

Tiffany was very helpful and professional.

Came in a couple of weeks ago to buy some boxes because I was moving. Tiffany was very helpful, nice. Need more people like her

Had the best customer service from Neasy she is the best employee I have ever come across at Public Storage. However Tiffany on the other hand was very rude and would not provide me with Neasys name to complete a positive google review for her. Neasy has an awesome personality outstanding customer service and if you are thinking about renting a unit from here please see Neasy she'll make your storage experience pleasant and smooth.

Very clean, great staff. Emmy in particular helped my family!

Came in the other day and rented with Nia and Neasy it was a pleasant outcome. They made me feel comfortable enough to where I would recommend anyone to work with them. Nia and Neasy are very experienced employees, they knew how to assist me in every category I needed.j

I was interested in finding out the prices and sizes of some of the units and I was satisfied with my service. Nia was very welcoming and she explained thoroughly what I needed to know. She even gave me advice in how to care and protect my unit. I am looking to rent next year and she has made my experience wonderful.

Poor conditions...roofs leaks....rats infested. Poor management and district manager does not return calls. Place has gone to pot and have seen it deteriorate most rapidly in the past 24 months. Do not store your possessions here.......I have warned you. Not worth even one star.