Public Storage Self-Storage Units at 4709 SE 102nd Pl, Belleview, FL

Again ZERO stars. And they are taking down my reviews. Just call me and handle my issue because I have called and left at least 20 or more messages and no one will fix this issue or call me back. I followed all your protocols exactly as directed. Yet still being charged and no one on site to handle issues, now your customer service individuals have me running around to other locations to find a human to handle my issue and they don’t know what to do once I arrive???? Come on people freaking HELP I was told to go access my unit and check it? Why would I do that if I moved out and ?? There is no one there anyways You comment below ⬇️ is ignorant, I’ve done that already and called and called and chatted and chatted. Still no help!

If I could give ZERO stars I would. This has been the absolute worst experience of my life. There is no one on site to help and no one knows anything, I’m continually being charged after move out and I took my lock and followed protocol, yet the charges still coming. I will make sure everyone knows how shady this company is and customer service sucks, the only way I can speak to someone is by pretending I’m a new customer, otherwise they keep you on hold for hours. I’ve called every day for a month and still no help!

Most difficult to deal with this global giant. No personal service everything on computer with complicated codes and policies. Charge for insurance and tax for non purchase of hard goods. One of the very few poor experiences ive had in Central Fla. Im moving out Aug 14th. Good riddance.

They work with you so you don't lose your things..but their Atlanta location you can easily lose your things

I just want to share with everyone… I am changing my review from what was once a one star negative review with the situation that I dealt with with Public Storage. This was before I knew that they transitioned and are still transitioning and neighborhood storage is still part of this. Public storage is still working with neighborhood storage and they don’t fully understand how it operates and the. Person that overseas got her name is Molly and she is absolutely wonderful to work with. I received an incorrect charge, and she called me today after reviewing everything and I couldn’t be happier. I would like to update this review because I learned today that this particular public storage is still ran by neighborhood storage. I spoke with Molly who oversees everything and she said that there was a severe miscommunication and she resolve the issues so quickly and said that they are still having trouble understanding how the business was ran and she is going to be working on that and she refunded my month. She told me that I was absolutely right and she read through all of the notes and she couldn’t believe that’s what I went through. She resolve the situation and I’m very pleased with the service and I’m glad to hear that she’s going to be working with her team to improve the transition with Public Storage. I definitely get five stars for her handling the situation and for helping me and reading through all of the notes and getting the information and apologizing for everything that I went through it was not her fault. It’s not the fault of neighborhood storage the public storage has just not truly understood how they operate their business, but she said she is going to take every measures she can to improve the transition, and I have full faith in that she was very pleasant and I am so thankful that she was able to remedy the situation and understood everything that I went through to try to avoid that service charge. What I will say are the plus side is that the maintenance man of the unit does an excellent job that the contactless entry makes it a lot easier to get in. They make it a very simple process with the app. And I have full faith that Molly is going to fix the communication errors and the errors that public storage is having understanding how the business has been running. The units are all in great shape. The security is amazing. I didn’t have any issues, trusting my belongings, the Earth, and believing that they were safe and believing that there wouldn’t be any roach issues or rodent issues. They make sure all of that is never an issue for you. The units are very clean, inappropriate and size so I would like to change that to a five star rating. After today’s conversation hats off to Molly for following up with all customers and resolving any issues and listening and actually researching any issues before calling to understand the problem and help with a fair resolution. That’s all I could’ve ever asked for.

I would like to say I had help from an amazing employee of public storage his name was Robert Conover. He found my bank card a week after I lost it and returned it to me! He was very polite and deserves some recognition! Very much appreciated! Other than that I am so not satisfied with public storage. They will never have my service ever again!

Buenos

Mike called me in a timely fashion, was very informative and helpful in the phone, and helped with any questions I had. Hank you Mike!

I have leased storage spaces all across the United states. These units are very clean very nicely taken care of. Talk to several office personnel all very easy and confident to talk with.

MEGAN 😍 can’t say enough about her patience! Customer service was 100% every time we spoke. Thank you for everything you helped during such a difficult time 🙏🏼 I appreciate you and your business.

Decent storage facility. I gave it 4 stars because if you arrive after 10:00 p.m., you cannot access your unit. You must arrive before 10:00 p.m. and then after 10, you can open the access gate from the inside. Other than that, very typical self storage facility.

Easy & simple online process. Mike did a great job making sure everything was good to go.

Mike A was a great help! Made the process quick and easy! Thank you!!

The facilities are clean & neat. I found Mike to be a very pleasant & informative on the phone.

I like the new security code system. And is currently working on building a whole new section in the back.

Neighborhood Storage Belleview location were great to deal with. Never had a problem making payments and was always responded to by (Rodney) in a timely manner if needed assistance or clarity on anything. Never saw one bug in my unit and always felt safe when needing to go inside units. Would definitely do business with Neighborhood Storage again. Thank you.

Shooutout to Trina she got me and my wife setup quick and easy over the phone

The over the phone application process is absolutely ridiculous. They did away with office staff and expect customers to do all of the paperwork the office staff did. I felt like I should get my first month rent free.

Great

I have dealt with Breanna a couple times, she is so pleasant her personality is worth 10 stars. I personally felt this should be addressed! As for the company, a little pricy but no other complaints! Thanks again Breanna.

Been with them over a year n the price for the 10x10 air control inside has went up over 30 n they tacked on a 19 dollar a month fee for insurance which I did not ask for but unfortunately you must have to rent there units .i will be finding another place for my stuff to go real soon

Nice storage easy access everything done on line . internet rates are good

Awesome 😎👍

Visiting friends

Good safe place. Reasonably priced too!!

A very clean facility and easy access to unit. Office personnel very helpful throughout the whole process. Thank you all

I've been renting with Neighborhood Storage for awhile and love them, they're always pleasant to deal with and very professional.

Awesome business.. Refer to everybody.

I had an amazing experience moving into a storage unit here. Trina was exceptional in providing information and assistance with my transition, and I am extremely grateful for the extraordinary efforts and service she provided. Thank you to Neighborhood Storage for allowing such ease with my move.

The level of professionalism is amazing. Angela and Kim always go the extra mile to assist.

I highly recommend Neighborhood Storage. The staff is friendly and helpful. They had everything set up very quickly and I was ready to store within hours. Price was reasonable and the process was easy.

Everyone I spoke with at Neighborhood Storage has been so nice and very accommodating! I highly recommend. Very clean facility as well!

Very friendly, helpful and knowledgeable staff. Kimberly showed me a few different units and answered all my questions. Glad to have found the right folks to do business with!

Don't like that it takes two minutes for gate to close things could be gone in 60 seconds but other than that great place...

Getting a storage was fast and easy. The rental truck was free which was definitely a plus! Clean facility and friendly vibes !

Didn't care for them and went elsewhere based on service and price.

So far so good 😁

I really enjoy this storage facility. Kimberly has been very helpful with getting me set up with storage and a truck rental. Angela showed me several units that will meet our needs while remodeling. The storage facility is very helpful, clean, and easy to find.

Kim was very helpful and professional

This is a very clean storage. The staff has always been polite..especially Kimberly York. She is very professional.

The staff at the Bellview office is beyond outstanding. Kimberly made it so easy and was very helpful. If you need to store your valuables look no further. This facility is top notch with plenty of parking also. Keep up the awesome work Kimberly!!!

I highly recommend Kimberly at the Belleview location. Anytime I have been there she has always been professional, knowledgeable and friendly with her customers and myself. She represents Neighborhood Storage and their facilities to a high standard.

Neighborhood storage is a great place and safe for all your storage needs. Angela Britten was very professional and answered all my questions which made it easy to rent from neighborhood storage and Angela. Thank you for a great storage and a great staff .

I love neighborhood storage! And the Angela girl was so helpful.

Lots of room for the truck and trailer

Great storage facility and staff very friendly and helpful.

Good place they even lend u a truck highly recommend

Clean, well kept and in a nice area

Nice clean units

Fantastic customer service. Decent facilities but need better lighting

Staff has been very friendly and accommodating . Units are very clean and easy to access with plenty of room.

Alison was super friendly, knowledgeable, and knew exactly what I needed. I went to several other places before happening upon Neighborhood Storage and now I'll never go anywhere else. The facilities are clean and easily accessible. I'm very happy to have my items stored here!

Ok so I just moved my stuff back into town, and Alison, and Randy, were there SUPER friendly, SUPER Professional, and all around wonderful people. I have a storage place in my neighborhood but I bring my business here to them because of their super friendly staff. These people are awesome. Thanks guys

Nealy Peterson was very helpful and courteous were glad we picked nsc we will tell all our friends to see Nealy for their storage needs

I have been a customer since November of 2014, and besides the afford-ability and 1st month free; I love the fact that they have units for all preferences. For example, if you tend to work around the clock and need access to your unit at midnight or 3 in the morning, the have certain facilities that offer 24 hour access for only $5 a month. The prices and services cannot be beat, and there is never a doubt in my mind about the safety of my unit. Also, I appreciate the fact that if you forget your payment, amongst the craziness of life, they are very persistent to contact you before certain measures need to be taken. #doublethumbsup

awesome place.... only one that i know of to give a free rental uhaul good for up to 30 miles

Easy to work with and clean facilities. The first month free rent and free moving truck are great bonuses!!

This was a very pleasant experience the lady that helped me was very knowledgeable . They set us up with a free truck rental with short notice from us, directions and an overnight pass code so we could move everything in one night. Also we only payed tax on the first month.

I was moving an a FLASH and was able to get what i needed with out any hassle and the office manager was friendly and VERY HELPFUL.

i like the people the that work there when i make my monthly payment

Well when I got there the code would not work on my new unit, so lucky I had a second unit so I could get in. Then when I went to buy a lock the credit card slide would not work and it takes 10 steps to buy a lock, I think you could make it shorter by putting in your unit number and pin to buy a lock. So I did that and the lock machine took my money and did not give me a lock. I had to drive down the street to get a lock. And one more thing sometimes I have to punch the code in twice and the gate takes forever to raise. I have stored with you before and did not have these problems.

Great storage easy payment very clean coded gate could be really good if 24 hour to get in I live 32 miles and have kids in school . But other then 24 hour a day not there it is still good storage for the price.

been with neighborhood storage for almost 5 years and have never had any problems. lot is almost always clean, nothing to complain about. staff has always been friendly, very helpful when making my move.

The facility is always clean and I feel safe no matter what time of the day I go. The A/C units are great and worth protecting my valuables. The staff is always helpful and willing to go the extra mile to make you feel wanted at the facility. I would recommend this location.

I have been a customer of Belleview Neighborhood storage for 2 years now. It one of the Best places to store your valued possessions. They are clean bug free and very well maintained. The manager and staff are some of the best. I have never experienced any problems there since I have been a customer. If you are looking for a place that is dependable and secure, Look no further, This is the place. I place a very high value on my things and trust me if I didn't think these people were looking out for me, I wouldn't be there. Stop looking and rent today!!! Jesse Smith